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Mixed Up Conversation at The Front Desk of A Hotel

The conversation between the hotel front desk and guest has been mixed up and needs to be rearranged. The front desk welcomes the guest and asks if they want a single or double room. The guest requests a double room. The front desk asks for the guest's name and how to spell it. The guest provides their name and spelling. They are staying just one night and will pay with Visa. The front desk provides them with their room number, wake-up call, and information on check out time.

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2K views4 pages

Mixed Up Conversation at The Front Desk of A Hotel

The conversation between the hotel front desk and guest has been mixed up and needs to be rearranged. The front desk welcomes the guest and asks if they want a single or double room. The guest requests a double room. The front desk asks for the guest's name and how to spell it. The guest provides their name and spelling. They are staying just one night and will pay with Visa. The front desk provides them with their room number, wake-up call, and information on check out time.

Uploaded by

scorbag
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Mixed Up Conversation: At the Front Desk of a Hotel

Below is a mixed up conversation. Rearrange the


conversation so that it makes sense. Also circle an F if
the front desk is saying the line or a G if the guest is
saying the line.

F = Front Desk G = Guest

______ (F) (G) Would you prefer a single or a double?


______ (F) (G) 10 P.M.? Thanks. Oh! And can I get a wake-up call for 6:30 A.M.
______ (F) (G) And how about a restaurant?
______ (F) (G) Great. What time does the restaurants close?
______ (F) (G) Its $145.00 a night. How many nights will you be staying?
______ (F) (G) Its D-A-V-I-E-S.
______ (F) (G) Id like a room, please?
______ (F) (G) Great. Ill pay with VISA then. What time is checkout?
______ (F) (G) And how do you spell that, sir?
______ (F) (G) So thats D-A-V-I-E-S. How would you like to pay for the room?
______ (F) (G) Do you take VISA?
______ (F) (G) There are restaurants on the 1st and 3rd floor and theres a caf next to
the lobby.
______ (F) (G) Yes, we do. We take VISA, Mastercard, and American Express.
______ (F) (G) A double, please. How much is that?
______ (F) (G) Checkout is at 10 oclock. Your room number is 505. Is there anything else
you would like to know?
______ (F) (G) Yes, there is. Its on the 2nd floor. But you have to bring the towel from
your room.
______ (F) (G) OK. One night comes to $145.00 plus tax. May I have your name please?
Is there a pool here?
______ (F) (G) Welcome to the Beachside Inn. How may I help you?
______ (F) (G) They both close at 10:00 P.M.
______ (F) (G) Sure. No problem. Wake-up call for 6:30 A.M. Enjoy your stay.
______ (F) (G) Just tonight.
______ (F) (G) Its Davies. Robertson Davies.
______ (F) (G)
At the Hotel
Front Desk: Welcome to the Wyatt Hotel. How may I help you?
Traveler: I'd like a room please?
Front Desk: Would you like a single or a double?
Traveler: I'd like a double, please?
Front Desk: May I have your name, please?
Traveler: Timothy Findley.
Front Desk: Could you spell that please?
Traveler: F-I-N-D-L-E-Y.
Front Desk: How many are in your party?
Traveler: Just two.
Front Desk: How many nights would you like to stay?
Traveler: Just tonight.
Front Desk: How will you be paying?
Traveler: Is Visa OK?
Front Desk: That'll be fine. Would you like a wake-up call?
Traveler: Yes, I'd like a wake-up call for 6:30. Do you have a pool?
Front desk: Yes, we do. On the 2nd floor. Here's your key. That room 405 on the fourth floor.

Important questions - Receptionist Im Important Phrases - Guests


(1) How may I help you? (1) Id like a room.
(2) Can I have your name please? (2) How much is a single room?
(3) How do you spell that? (3) Is there a pool?
(4) Would you like a single or a double? (4) What floor is the _________ on?
(5) How many people are you traveling with? (5) Where is the restaurant located?
(6) How many nights will you be staying?

(6)
(7) How will you be paying?
(8) Would you like a wake-up call?
(9) Is there anything else you would like to know?
Wh che
at cko
tim ut?
e is

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