G500 User GuideV2.3-Mobicom Telematics PDF
G500 User GuideV2.3-Mobicom Telematics PDF
Shenzhen Mobicom Telematics Co.,Ltd Tel: + 86 755 8450 8126
RM602,Xichuangcheng,No.144,Zhiwuyuan Road, Email: sales@mobicomtracking.com
Longgang District, Shenzhen,China Website: http://www.mobicomtracking.com
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Mobicom Telematics – G500 User Guide
Contents
Contents ....................................................................................................................................................................... 2
1 Copyright and Disclaimer .......................................................................................................................................... 3
2 Product Overview ..................................................................................................................................................... 3
3 Product Functions ..................................................................................................................................................... 4
4 Specifications ............................................................................................................................................................ 5
5 Standard Package and Optional Accessories ............................................................................................................ 7
6 Appearance and Structure ........................................................................................................................................ 9
7 First Use .................................................................................................................................................................. 10
7.1 Insert SIM Card ............................................................................................................................................ 10
7.2 Power on the device .................................................................................................................................... 11
7.3 LED light Indicators ...................................................................................................................................... 11
7.4 Initializing Device Parameters via SMS command ....................................................................................... 12
8 Tracking the device in Mobicom GPS system .......................................................................................................... 12
8.1 Principle of communication ......................................................................................................................... 12
8.2 Get the login ID ............................................................................................................................................ 13
8.3 Login Software Platform .............................................................................................................................. 13
9 Installing Device in Vehicle ...................................................................................................................................... 14
9.1 Wire harness definition ............................................................................................................................... 15
9.2 Connect the Power wires ............................................................................................................................. 18
9.3 Connect Digital Input –Ignition .................................................................................................................... 18
9.4 Connect Digital Input –SOS button .............................................................................................................. 18
9.5 Connect Digital Output –M4‐Fuel pump control ......................................................................................... 19
9.6 Mounting the device .................................................................................................................................... 19
10 Warranty Terms..................................................................................................................................................... 20
Contact Us .................................................................................................................................................................. 20
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Mobicom Telematics – G500 User Guide
Copyright © 2018 Mobicom Telematics Co.,Ltd All rights reserved. Reproduction, transfer, distribution
or storage of part or all of the contents in this document in any form without the prior written permission
All contents in this manual are accurate, however, with continuous research and development, we
might update the manual from time to time. The manual which you are reading is reflecting of present
state of art of the products described therein, we have endeavored to give a description that is as
complete and clear as possible in order to make it easy for you to use our products. There might be
some contents described inaccurate technical expression, with the rapid development of technology,
we reserve the rights to incorporate technical alterations and developments without separate notice in
advance.
Mobicom Telematics is not liable for any loss or injury caused by using or referencing to any products.
2 Product Overview
The G500 is a 3G GPS tracker designed for a wide range of vehicle tracking. It has 7 digital inputs,4
digital outputs,2 serial ports,1 1-wire® for temperature,1 analog input and so on. It can be applied to
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Mobicom Telematics – G500 User Guide
3 Product Functions
Items Functions
Track by distance
Cornering report
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Mobicom Telematics – G500 User Guide
1 Pulse input(Optional)
1 Analog input(Optional)
port
4 Specifications
Items Specifications
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Mobicom Telematics – G500 User Guide
Processor ARM7
Back-up battery Built-in 450mAh, support 2 hour working when fully charged.
LED Light indicators Green led and Red led light indicate GPS and Cellular
1 Pulse input(Optional)
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Mobicom Telematics – G500 User Guide
1 Analog input(Optional)
2100Mhz@UMTS
accuracy
Acquisition -148dbm
Sensitivity
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Mobicom Telematics – G500 User Guide
Relay Standard
Microphone
Optional
Speaker
Optional
cable
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Mobicom Telematics – G500 User Guide
Front View
MIC/Speaker
Main Power wires Port
I/O wires Port COM1 and COM2
Back View
GPS Antenna
Cellular Antenna
Mini-USB Port(Programing/upgrading)
Disassembly
Detecting Switch
Backup Battery Switch
7 First Use
Operation Steps:
Remove the four screws on the antenna side, Pull out the mainboard from the metal case.
Insert the Mini(Standard) SIM card into the card slot with its gold-plated contacts facing towards the
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Mobicom Telematics – G500 User Guide
Do not forget to turn on the battery switch before putting the mainboard back in its metal casing.
Ensure that the phone card PIN lock has been closed properly.
The backup battery can be charged when connected External Power supply.
Connect the Power cable(red) and ground wire(black) to the positive and negative electrodes of the
If you tested G500 device at office, It’s better use the AC to DC Power supply as
below picture:
ON/OFF Indication
LED Light Description
Light On Light Off
Off GPS valid, Position get fixed
Green Blinking every 1 sec Searching GPS signal
Blinking every 0.5 sec Initializing
Red Blinking every 1sec Searching for Cellular Network
Off Connected to Cellular Network
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G500 can be configured via SMS. Refer to the command list as below:
No. Function Name SMS Command Content Response from G500 Description
Query Current *WHERE2# http://maps.google.com/ if can’t get GPS signal after received the
303,+113.87110 Fail”
The G500 device doesn’t like GPS navigator, it can’t work independently and must be working with a
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Mobicom Telematics – G500 User Guide
Please get the Login ID of GPS tracking system from Platform providers(Mobicom sales) , and
Please get the Web App link / PC based software / Android/IOS App and Manuals from Mobicom
sales or other Platform Providers , and manage your vehicles and trackers in the software Platform.
http://13.228.118.160:8080/login/
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Warning: Connecting the wire inputs can be hazardous to both the installer and your
assumes you are aware of the inherent dangers of working in and around a vehicle and
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Mobicom Telematics – G500 User Guide
Main Power Wire:
Detected )
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Mobicom Telematics – G500 User Guide
Positive trigger:
Positive trigger:
Negative Trigger:
I/O Wires:
Positive trigger:
Reserved2
Valid: Voltage input>6.2V
Positive trigger:
Reserved3
Valid: Voltage input>6.2V
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Mobicom Telematics – G500 User Guide
1‐Wire®
I5 Purple Connected it to Mobicom Temperature Sensor
detecting
Negative Trigger:
reserved1
Valid: Voltage input<0.7V
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Mobicom Telematics – G500 User Guide
Connect the power cable (red) and ground wire (black) to the positive and negative electrodes of
Please find the signal wire near vehicle’s steering wheel which can indicate Ignition On/Off status,
and then connect to it. Actually ,No need connect tracker’s Ignition detecting wire to vehicle’s real
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Mobicom Telematics – G500 User Guide
Note: Please use 12/24V DC normal close relay when cut the fuel pump circuit.
Whether use 12V or 24V relay depends on the vehicle battery voltage(Truck 24V ,Car
12 V).
Install the device in around dashboard or under windshield .Make sure there is no metal cover or
water inside. Meanwhile check with your technical engineer ,confirm that the device is online and
GPS positioning in the GPS tracking system. Below picture shows the installation position in small
car.
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Mobicom Telematics – G500 User Guide
10 Warranty Terms
The warranty period will be 24 months from the delivery date, the warranty shall not apply to
any defect, failure or damage caused by improper use, disassembled and alteration without
authorization.
Our obligations are limited to repair of the defect or replacement the defective part or at its
Repair or replacement under the terms of this warranty does not provide right to extension or
The warranty is not applicable to cases other than defects in material, design and
workmanship.
Contact Us
Website: http://www.mobicomtracking.com
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