******

Mobile: +91-****
Mail: ******@gmail.com
Experience summary
 Over all 8.5 years of experience in IT Industry.
 More than 6 years experience in Software testing.
 2 years experience in the role of Business Analyst.
 Efficient in Manual Testing and exposure in Automation Testing
 Worked in all stages of SDLC and STLC
 Experience in testing for Web based applications.
 Expertise in System testing and End to End Integration testing
 Professional knowledge in writing Test Cases and Reviewing Test cases
 Expertise in documenting Test plan and Requirement Traceable matrix(RTM)
 Developing and maintaining test cases in Quality Center11.0 as per QA Standards
 Understand customer environment and define business requirements with the engagement stake holders
 Involved in Effort Estimation, Scheduling, Risk Management concepts
 Worked in Agile methodology to reduce the defects and improve the quality of product
 Good at understanding of general business operations and project management
 Strong analytical skills, critical thinking and problem-solving abilities with quick adaptation to new
technologies, methodologies and systems
 Exposure on QTP and Selenium Test automation tools.
 Excellent organizational, verbal and written communication and documentation skills
 Good motivational, interpersonal skills and good at team building activities.
 Good individual contributor as well as a team player with ability to build strong partner confidence

Academic Qualification
 M.B.A from Kakatiya University, INDIA.
 B.Sc,Electronics and Computer Science from Kakatiya University, INDIA

Professional summary
 Working as “Specialist-IT Quality Assurance” for Verizon Data Services India ltd Hyderabad since
July 2006

Awards and Recognitions:

Professional Certification
 HDSE ,Higher Diploma in Software Engineering from APTECH
 MCP ,Microsoft Certified Professional in VB.

Skill Set
Operating System : Windows OS family
Languages : C and C++
Database : Oracle 9i, MS SQL Server 2005
Web Technologies : HTML, XML
Scripting Languages : VB Script
Testing Tools : QTP 11.0, QC 11.0
 Project Profile
Project #1
Name : vPrice
Software : Java, J2EE
Database : Oracle ADF
Testing Tools : QTP 11.0, Quality Centre 11.0
Role : Sr.Tester
Project Description : vPrice is system which decides the price for different products which are available
throughout the world delivered by our parent company.vPrice interacts with other systems like SFDC, GCH,
PB and Provisioning.
In vPrice through Pricing engine and Deal desk promotions, discounts and Margin will be calculated and
pass on to the other systems like prime biller and Provisioning systems and get the quote done in VRD
platform.
Responsibilities:
 Involved in feasibility study of Application.
 Involved in Test case design by referring to BRD and UI
 Involved in Preparation of Test Data
 Involved in the Tesplanning and test case design.
 Involved in Reporting and tracking defects using test management tool QC 11.0
 Involved in preparation of Traceability Matrix, Test Project Metrics and Reports.
 Involved in coordinating with the development team for Raising Defects.
 Involved in coordinating with the onsite team and Client for issues resolution.
 Involved in mentoring the junior team members in their work assignments.
 Involved in review calls for Business Requirement Document(BRD) and User Interface
Document(UI)
 Involved in reporting the daily status of testing activities to testing Manager.
 Involved in weekly status meeting with teammates and Manager
Project #2
Name : Guided Ordering Flow (Go Flow)
Software : Java, J2EE
Database : Oracle 9.
Testing Tools : Quality Centre 10.0 and CMIS WEB
Role : Automation Tester
Project Description : Guided Ordering Flow (Go Flow) is the part of our parent company application, is
especially for residential customer ordering online of DSL (Voice, HSI Data, DTV) & FiOS (FiOS Voice,
FiOS Data, FiOS Video) products that has wide range of varieties based on plan and the term that is opted.
DSL & FiOS provides broadband access speeds and digital voices services. This segment also offers Voice,
Data, Internet Communications, Next-Generation IP network and information technology products and
services to businesses and Govt. Customers, including corporations and State & Federal Govts.
Responsibilities:
 Involved in feasibility study of Application.
 Involved in Test case design by referring to BRD and UI
 Involved in Preparation of Test Data and Test Data Sheets.
 Involved in the Test planning and test case design.
 Involved in designing frame work and writing the scripts
 Involved in Preparation of Test Scripts for Regression and Test Data.
 Involved in writing Automation Test scripts using reusable-“Repositories, Recovery scenarios & Data
Driven Tests”.
 Executed and maintained Test scripts
 Enhanced the scripts using with Synchronization points.
 Involved in reviewing the scripts within internal team.
 Involved in Reporting and tracking defects using test management tool QC 11.0
 Involved in preparation of Traceability Matrix, Test Project Metrics and Reports.
 Involved in coordinating with the development team for Raising Defects.
 Involved in coordinating with the onsite team and Client for issues resolution.
 Involved in mentoring the junior team members in their work assignments.
 Involved in review calls for Business Requirement Document(BRD) and User Interface
Document(UI)
 Involved in reporting the daily status of testing activities to testing Manager.
 Involved in weekly status meeting with teammates and Manager
PROJECT # 3
Project Title : IVAPP
Software : Java, J2EE
Database : Oracle 9.
Testing Tools : QTP 10.0, Quality Centre 10.0 and CMIS WEB
Role : Tester
Project Description : IVAPP is part of the suite of applications that will support Fiber to the Premises
(FTTP).
Its an FTTP provisioning platform for Voice, Data, Video and Specials.IVAPP interfaces with existing
provisioning systems for Voice (AAIS-Core/SOAC) and data (BAAIS).
IVAPP will manage assignable inventory, provisioning and activate FTTP network elements (OLT, ONT and
Voice Gateway) and ODN.The system will integrate the provisioning in an end-to-end work flow and
manage manual fallout using skill set based routing. The system provides a GUI that supports inquiries and
manual assignment for the fallouts as well as reports and metrics for the FTTP network and services.IVAPP
will also provide the GUI front end to display end-to-end service recorded.
Fiber to the Premises (FTTP) has been developed in response to several residential access market drivers,
Including:
The Internet Explosion, the desire for higher speeds, alternative strategies such as Voice over DSL,Voice
over ATM,Voice over IP and cable modems, The increases competition in the market due to growing number
of CLES,an increase in services provided by ASPs and deregulation, Turn-up complexities in the existing
environment the affect ease of deployment and maintenance, the declining costs of optical equipment,
technology life cycles that dictate a need to deploy the right technology at the right time and to future-proof
existing networks.
Responsibilities:
 Involved in feasibility study of Application.
 Involved in Test case design by referring to BRD and UI
 Involved in Preparation of Test Data
 Involved in the Tesplanning and test case design.
 Involved in Reporting and tracking defects using test management tool QC 11.0
 Involved in preparation of Traceability Matrix, Test Project Metrics and Reports.
 Involved in coordinating with the development team for Raising Defects.
 Involved in coordinating with the onsite team and Client for issues resolution.
 Involved in mentoring the junior team members in their work assignments.
 Involved in review calls for Business Requirement Document(BRD) and User Interface
Document(UI)
 Involved in reporting the daily status of testing activities to testing Manager.
 Involved in weekly status meeting with teammates and Manager
PROJECT # 4
Project Title : Voice Portal
Software : Java, J2EE, VXML and UNIX
Database : Win SQL
Role : Business Analyst
Project Description : This project is aimed for providing the information to our customer through the
help of Voice Portal application in order to the cost incurred with respect to back end customer care. As there
are many products provided by our parent company like- Telephone, Internet provider (FIOS, DSL, and
SHDSL) and few products. Regarding these products on day to day basis customer require various details,
like - Billing details(there are many subcategories in this blocked accounts, snipped accounts depending
upon the payment done by the customer for products that he has subscribed),repair details, subscribing for
new customer , updating credit card details, problems faced with the internet connection etc.These are the
details which can be provided by our parent company and also these details can be prided with the help of
Voice portal application. This application is basically designed to reduce the cost incurred by customer care
and to provide the details with the help of application. As there are different products, the details regarding
these products are delivered by different voice portal applications.
Roles and Responsibilities:
 Involved in the Requirement sessions along with the UI team and understanding functionality and to
coordinate with the developers regarding the BRD and UI and changes done in code and its implications
in testing.
 Preparation of Requirement Traceability Matrix and mapping of requirement with changes in the UI
and to prepare the Test Scenarios and test cases.
 Involved in peer reviews, in validating the Test Cases and generate the Review Report.
 Misdirects Analysis/Application Tuning - Suppose the call was to reach to the billing centre but it reach
repair centre , so we have to do the root cause analysis for that and sort out the reason for the behaviour of
the application. This is done by the recreating the misdirected call and analyzing the logs to check at
which point the application failed and what measures can be taken to reduce the misdirects.

Personal Profile:
Name : **********
Date of Birth :***********
Father’s Name : **********
Languages Known : English, Hindi and Telugu
Marital Status : ******
Passport : **********
Interests : Listening to melody music and spending time with family members