Hanif M Zubair

Tel: +974-5901350 (M), +974-5017983 (M), +974-

4215549 (Home)
E-mail: hanifzubair@gmail.com

Profile Summary

• A Software Expert with over 14 years of extensive experience in implementing and developing
ERP applications, having the opportunity work in various IT roles and responsibilities as below:
- Team Leader,
- Technical Project Leader,
- Software Technical Team Lead,
- Senior Software Engineer,
- Application Implementation Engineer/Support Specialist, Database Administrator, Training
Instructor
• Wide experience in managing concurrent software applications with
development/implementation/customer support by closely interacting with customers:
- Led the team of software engineers who were responsible for development and deployment of
complete Human Resource Management applications
- Closely coordinated with the application development team and business users for the
implementation of ERP applications.
- Manage multiple concurrent projects using project schedule to track and best utilize the
resources assigned for the software projects.
- Prepared Detailed Functional Specifications requirements documentations by working closely
with business users.
- Converting the business requirements into software solutions.
- Achieved the deadlines by meeting project schedules in most challenging and mission critical
environments.
- Driven meetings, discussions, business requirement gathering sessions, workshops with the
business users and customers with effective communication skills
- Have extensive writing skills and prepared scores of Technical documentations like–
1. High Level Business Requirement Documentations,
2. Software Requirement Specifications,
3. User documentation,
4. Training Presentations,
5. Installation Manuals,
6. Implementation Schedules/Plans
7. ER Diagram
- Involved with the team in preparing the below documentations
1. Service Level Agreements ,
2. Disaster Recovery Plan,
3. Business Continuity Plan,
4. IT Policy & Procedures,
 5. Guidelines, Business Processes,
6. Business Proposals,
7. Maintenance Support Agreements

Experience Summary (Most recent first)

Company Position Period
Application
Support
United Development Company,Qatar Jun/2009 - Present
Specialist –
AMR/FMS
Web
Developer/Sof
Aljazeera Network, Qatar Jun/2006 - May/‘2009
tware
Engineer
ERP
Application
Ali Bin Ali Group, Qatar Mar/2005 - May/‘2006
Support –
Team Leader
Software
Engineer/
hSenid Software International, Sri Lanka Apr/2002 - Feb/2005
Technical
Project Lead
Senior Analyst
Almoayyed International Group, Bahrain Programmer/P Jan/1997 - Feb/2002
roject Leader
Software
Al Hilal Publishing & Marketing Group, Bahrain Support Jun/1995 - Nov/1996
Engineer

Skills & Competencies

Tools & Technologies Languages: VB.Net, C#, Oracle PL/SLQ,
COBOL, XML, HTML, JavaSript
Web Development:
ASP.NET, ADO.NET, Visual Studio Team
System 2008, Visual Studio 2005/2008
Source Control:
VSS, Team System
Reporting Tools:
Crystal Reports Server, Crystal Reports
Server, Oracle Reports, VS Report Designer
IDE’s
JBuilder, Developer 2000, Oracle Forms,
VisualStudio.NET
Other:
ERP Applications, Human Resource
Management Applications
XML, ER Win, VB2JAVA took, MS Visual
Model, MS Project, Outlook, UML, Clear
Access, TOAD Data Modeling, TOAD SQL
Navigator
Operating Systems Windows 9i/NT/2000/XP, Windows Vista
(Ultimate)
Windows 2000 Advanced Server, Unix, IBM
Mainframe VSE (S/P)
Databases Oracle 7/8i/9i/10g
MS SQL Server 6.5/7/2000/2005/2008
Pervasive SQL
MySQL
Access
Knowledge in DB Triggers, Stored
Procedures, Functions and Scheduler
Work Experiences
United Development Company, Qatar
Jun ’09 - Present
(www.udcqatar.com)
Application Support Specialist – Automated Meter Reading/FMS
• Responsible for providing assistance,
advice, problem solving and technical information to
users in relation to the use of applications relating to
asset management, facilities management,
maintenance management, remote field devices and
asset tracking.
• Responsible for ensuring that the
business requirements of TPQ for asset management
and related activities are identified and that the
implemented software solutions meet business
requirements and are well coordinated and effectively
communicated throughout the TPQ community.
• Responsible for scheduling of data
gathering, data integrity, data validation and distribution
to other applications and integration
Aljazeera Network, Qatar (www.aljazeera.net) June ’06 – May ‘09
Web Developer/Software Engineer
• Worked as a team member in the software unit of
Aljazeera IT section.
• Provided Application Support services to
Aljazeera Finance division for Microsoft GreatPlain
software (ERP)
• Designed and developed ad-hoc reports for
different user requirements using Crystal Report
Designer.
• Design and development of web applications for
intranet and internet
• Analyzing the requirements of users and
developing web applications.
Ali Bin Ali Technology Solutions division, Qatar Mar ’05 – May ‘06
(www.alibinali.com)
ERP Application Support – Team Leader
• Leading the ERP application support
implementation team in managing the user requests
• Conduct meetings, workshops with users to
identify new requirements
• Managing the ERP application support arm of the
ABA group with a team of 4 resources.
• Attending to support requests of all 19 divisions
 of the group using online helpdesk support.
• Designed and developed reports for various user
requirements using Oracle Reports.
hSenid Software International Ltd, Sri Lanka (www.hsenid.lk) Apr ’02 – Mar ‘05

Software Engineer/Technical Project Leader

• A reputable company with a commitment in delivering high quality HRM solutions to the
local and international markets.
• Involved in the Initial design, project planning, design review, prepare development
specifications, code reviews and system development implementation.
• Study, analyze and prepare HRM Enterprise product solution documents.
• Recognize and point out design issues during project planning
• Resolve process problems and utilize best practices in software engineering. Adhere to
ISO processes to make sure the company processes are carried out properly.
• Training, development and plan activities with subordinates and knowledge sharing
• Review new products or new proposals and advise management with innovative
ideas/suggestions.
• Involved in migrating HRM Enterprise and Payroll Enterprise applications to latest VS
version with support to multiple back-end database servers.
• Research and Development in new technologies and products.
• Quality assurance and post implementation support
Almoayyed International Group,
Feb ‘97 – Feb ‘02
Bahrain(www.almoayyedintl.com.bh)
Senior Analyst Programmer/Project Leader
• A leading IT company with over 250 employees, providing total IT solutions to ministries
and large organizations in Middle East. The company is having various divisions like – Customer
Engineering, Software division, Sales and Marketing and Networking. It’s a software product
development company with 2 development centers in India.
• Worked with software team in providing technical support services to companies
• Managed a software development team of 2 members.
• Exposed to latest technologies from Microsoft, Java and Oracle by attending to Seminars,
Training sessions and workshops conducted by company’s alliance partners – Microsoft, Sun
Microsystems, Oracle Corporation
• Extensive use of Object Oriented Programming principles in developing software
solutions
• Frequently travelled overseas for training, demonstration of software applications to clients,
clients requirements study, implementation support and participating in exhibitions for the
company’s software product (GITECH, Dubai)
• Directly involved in all the stages of a software development cycle
• Software products/applications where I have made remarkable contributions in terms of
developing, customizing, implementation and support are-
1. Care – Healthcare Information Management System
2. OpenFinancials – Business Management & Financial Accounting & Distribution
System
3. MRMS – Meter Reader Management System
4. Payroll & Personnel System for Banks
5. ACCPAC – Accounting Solution
6. Time Management System – Staff Movements Tracking System for large
companies
7. TeleWaiter – On call delivery service system for restaurants
 8. LanMark – Hospitality Solution
9. NCR POS Applications
• Engaged in R & D activities in moving from client server to 3–tier architecture, conversion
to COM/DCOM, re-engineering software application, coding standardization, Visual Basic to Java
conversion using a third-party tool, Moving from VB to VB.net
Al-Hilal CTS, Bahrain Jan ‘95 – Oct 96’
Software Support Engineer
• A division of Al Hilal group, providing IT services. In alliance with PEGASUS UK they
market and provide first level support for the world renowned accounting solution.
• Managed and provided software consultancy services for users of PEGASUS
ACCOUNTING SYSTEM in Bahrain and Middle East. The UK based accounting system
recognized worldwide. It was used by more than 85,000 organizations around the world.
• Responsible for software sales, preparing proposals, advise on the best way to utilize the
system, troubleshooting, deployment, implementation and maintenance support. Gained
thorough knowledge in all the aspects of accounting such as General Ledger, Sales Ledger,
Purchase Ledger, Sales Invoicing and trading.
Educational Qualifications
• Bachelor of Information Technology (BIT) External Degree from University of Colombo
(Course of studies is completed for one year – 2 Semesters)
• Completed the course of studies for Australian Computer Society (ACS) Paper III (System
Analysis & Design) & Paper IV (Data Management and Data Communication), 1993
• International Diploma in Computer Studies (IDCS), NCC-United Kingdom, 1992
• Diploma in Advance Programming Technique in ‘C’ & Unix, 1993
• Diploma in Advance Programming Technique in ‘COBOL’ on IBM ES/9370 mainframe

• Passed GCE (A/L) with 3 passes, 1991

Professional Trainings

• Developer 2000 & Database Administration in Oracle 8.i (In-house Training), Almoayyed
International Group
• Microsoft Visual Basic 6.0, Keystone Learning Systems Ltd. (Self-paced Interactive
Training)
• Microsoft SQL Server 7.0, Keystone Learning Systems Ltd. (Self-paced Interactive
Training)
• HTML, Active Server Pages (ASP) & XML, Keystone Learning Systems Ltd. (Self-paced
Interactive Training)
• Java and Internet Applications (Short Course), Sun Microsystems in association with
University of Bahrain, 2-3 May, 2000
• AccPac Advantage Series, 5-days training on installation & implementation on Pervasive
SQL database engine.
• Seagate Crystal Report training, 2-day workshop
• Introduction to Oracle & PL/SQL Programming units – 10 days interactive training sessions
• Team building and team working – 2 days (in-house training) Ali Bin Ali
• Value Focused Leadership – 2 days (in-house training) Ali Bin Ali
• Microsoft Core Web Technologies conducted by IAD
• Microsoft Advance Data Access conducted by IAD.
• Elsaco Meter Management System – AMR
• IBM Maximo Demonstration
• Training on Siemens ELS-Web, Building Management System, Customer Asset
Management Syustems
• Attended MS Workshop on WEB development and Core Data Access

Personal Data

• Nationality: Sri Lankan

• Marital Status: Married
• Date of Birth: 09th February 1970
• Sex: Male
• Residence Permit: Residence in Qatar with Release Letter

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