0% found this document useful (0 votes)
140 views16 pages

Electric Service: Guide To

m

Uploaded by

Mil4gr0z
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
140 views16 pages

Electric Service: Guide To

m

Uploaded by

Mil4gr0z
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 16

G U I D E T O

electric
service

We’re Working for LA!


Water for Life, Power to LA
table of contents
INTRODUCTION 1
CUSTOMER REQUEST FOR ELECTRICAL SERVICE 2
PLANNING ELECTRIC SERVICES 2
RESIDENTIAL SERVICE (0-600 AMPERES) 4
COMMERCIAL, LIGHT INDUSTRIAL, AND LARGE RESIDENTIAL SERVICE 6
CUSTOMER STATION SERVICE 8
TEMPORARY SERVICE 10
MULTIPLE LOT SUBDIVISIONS (TRACTS) SERVICE 12
SERVICE PLANNING AREA BOUNDARY MAP 13
LADWP CUSTOMER SERVICE INFORMATION 14

introduction
This booklet has been designed to serve as a guide for developers, homeowners, consultants, and con-
tractors requesting electric service from the Los Angeles Department of Water and Power (LADWP)
with information they will need for their service installations. This booklet has been divided into the
following five sections based on the types of services generally requested:

1. Residential (0-600 Amperes) Service


2. Commercial, Light Industrial, and Large Residential Service
3. Customer Stations Service
4. Temporary Services
5. Multi - Lot Subdivisions (Tracts) Service

Please note that good communication, prompt submission of required information, and timely notifica-
tion of development plan changes will result in the availability of construction drawings, at the earliest
possible date. All service commitments from LADWP will be in the form of a written service agreement.
If you have any questions regarding the information presented in this booklet, please contact the
LADWP Service Representative for your service area, shown on page 13.

NOTICE: The information in this guide is subject to change without notice. LADWP shall not be liable for tech-
nical or editorial errors or omissions contained herein. This guide contains information protected by copyright. No

1
part of this guide may be photocopied or reproduced in any form without prior written consent from the Los Angeles
Department of Water and Power.

GUIDE TO ELECTRIC SERVICE • APRIL 2005 EDITION


customer request FOR ELECTRIC SERVICE

EXISTING ELECTRICAL SERVICE ACCOUNTS


For connects, disconnects or transfers of electrical service, use the on-line LADWP Customer Service
forms, which can be accessed on the Department website at http://www.LADWP.com or by calling the
LADWP toll free Customer Service Hotline available 24 hours a day.

The telephone number is:


1-800-DIAL-DWP (1-800-342-5397)

REQUEST FOR SERVICE ON NEW ELECTRICAL ACCOUNTS


Your LADWP Electric Service Planner (ESP) will be either an Electric Service Representative (ESR) or
an Electrical Engineer, depending on the magnitude and character of the load being served. The ESP will
assist you in coordinating your electric service installation and will provide information on the following:

a The location of your electric service facilities


b. The method of service and voltage availability
c. All necessary electric service requirements
d. Customer Requirement Construction drawings
e. All necessary inspections, charges and fees

To contact the ESP in your area, refer to the service area map on page 13.

PLANNING

electric services
DESIGN AND PLAN APPROVAL
When considering the design of electrical facilities for residential, commercial, or industrial premises,
customers should contact the respective Service Planning Office, located in your project area. The ESP
will assist you in determining the service requirements for your project. You will be required to submit
a full set of electrical drawings and a completed Service Planning Information Sheet, (faxed upon
request). This information can be mailed or faxed to the appropriate Service Planning Office, see page
13. To prevent any delays in establishing your new electric service, please notify LADWP in writing, of
any design changes you may have as early as possible.

METHOD OF SERVICE
The LADWP will establish your method of service (Overhead, Underground or Customer Station)
upon receipt of the required information for your type of service as specified in the appropriate section
of these pages. Do not make any assumptions on your method of service based on existing services
within your area. The LADWP will determine your method of service in accordance with the LADWP
"Rules Governing Water and Electric Service" and "Electric Service Requirements."

2
SERVICE APPLICATION
Electric service applications are necessary to assure proper revenue billing. This should be done at the
time of initial contact with LADWP, to avoid delays in establishing service. Applications can be made
in person through any LADWP Customer Service Branch Office or by calling any of the following cus-
tomer service numbers:
1-(800) DIAL DWP (1-800-342-5397)
1-(800) HEAR DWP (1-800-432-7397) Hearing impaired

PERMIT AND METER SPOT PROCESS


When applying for an electrical permit with the City of Los Angeles, you must also contact a LADWP
ESR, for a meter spot and arrange for a final inspection of electrical facilities, prior to a meter being
installed. A Meter Spot Sheet, for all overhead residential services rated 200amps or less, must be
obtained from the ESR, prior to inspection by the Department of Building and Safety (DBS).

INSPECTION PROCESS
Notify your ESR, two (2) working days prior construction. To avoid scheduling delays in the installa-
tion of LADWP equipment, the contractor must follow the Time–Lines for Installation of Electric
Services, found in this booklet. The customer is responsible for requesting inspections when the work
has been completed. After final inspection is completed for large projects involving the installation of
underground facilities (vaults/pads), allow six weeks for the installation of cable and equipment by
LADWP construction forces.

DEPARTMENT OF BUILDING & SAFETY RELEASE (DBS)


The customer is responsible for obtaining this release by ensuring that all electrical site wiring is
approved and inspected by the Department of Building and Safety. All releases are transmitted electron-
ically to the LADWP Control Center. The service information (i.e. address, main switch size, phase,
wires, service voltage, etc.) provided on the release must correspond to the service information on your
electrical permit. Please allow several days for DBS to release this information to LADWP.

SCHEDULING AND CONSTRUCTION


Prior to energizing a customer’s service, inspections and approvals of construction work by the LADWP
and the Department of Building and Safety (DBS) are required before scheduling the installation of
cable and equipment. Upon receipt of all required releases and charges paid in full, a Field Order will
be sent to our construction field forces, authorizing them to schedule the work. Installation of facilities
by LADWP will normally be scheduled during regular working hours. However, a customer may
request the LADWP to install facilities during premium (overtime) hours for the convenience of the
customer. Request for premium time installations may be made by contacting the appropriate engineer-
ing office. Customers will be required to remit payment prior to the installation of facilities.

ELECTRIC SERVICE REQUIREMENTS MANUAL


Every electrical consultant, architect and electrical contractor is strongly encouraged to obtain a copy
of this manual since it contains the most current information on LADWP service equipment and
electrical installation requirements.

You may make arrangements to purchase a copy of this manual by contacting David Reusch at tele-
phone number (213) 367-6182 or by e-mail at david.reusch@ladwp.com. This manual may also be
accessed on-line at the LADWP’s website at http://WWW.LADWP.com

3
residential service (0-600 AMPERES)
ELECTRIC SERVICE REQUEST
The following written information must be submitted to the Department of
Water and Power (LADWP) before electric service can be provided for single or
multiple metered residential service.
1. Address of residence
2. Tract Number and Lot Number (for new tract construction)
3. Name and telephone number of the person doing your job coordination
4. Square footage of residence
5. Plot plans and elevation plans showing the location of any overhead con-
ductors, landscaping, grading, or construction, which may obstruct access

RESIDENTIAL SERVICE (0-600 Amperes)


to electric facilities. (For residential services exceeding 400 amp only)
6. Meter panel and main disconnect ampacities
7. Service voltage
8. Load schedule (size of air conditioners, heat pumps, water heaters and
other major load information available)
9. Desired in-service date

The above information should be mailed to the appropriate LADWP Service


Planning Office, see page 13 for service areas and the listing of office locations.
Specific service requirements for your electrical service will be determined after
the LADWP evaluates the information described above.

ELECTRIC SERVICE INSTALLATION


The following actions are required before the LADWP can energize your elec-
tric service:
1. Customer makes service application
2. Customer makes payment of any necessary fees or deposits
3. LADWP inspects and approves of the electric service equipment
4. Department of Building and Safety (DBS) inspects and approves
customer’s construction and notifies LADWP of approval and meter release

TYPICAL TIME-LINES FOR INSTALLATION


OF ELECTRIC SERVICES
1. Underground Residential Services
To expedite the installation of single-family residential electric services supplied
from underground facilities, the Department recommends that work be scheduled
in the following sequence:

4
Customer's building design and construction activities

Customer submits request for electric service (1)

4-6 weeks Department provides customer with requirements for electric service

Customer installs on-site conduit and/or substructures (2)


Department inspects and releases on-site conduit
and/or substructures
Department installs cables, transformers and
other equipment in conduits and/or substructures 3 -5 we e k s

Customer completes electrical installation

Inspection and approval by DBS

Final department inspection and release of service and metering equipment

Department energizes service and sets meter (3) 5 -1 0 d a y s

■ Customer Controlled ■ Department Controlled


(1) Includes complete set of site and electrical plans required to evaluate and design service.
(2) This work must be completed 3 to 5 weeks prior to the completion of the customer's building construction to allow the
Department sufficient time to install the required cables and transformers. This will enable the Department to provide elec-
tric service in a matter of days after the Department receives the final release from DBS, assuming the service application
has been submitted and any required fees or deposits have been paid.
(3) The Department will make a reasonable effort to complete service installations as quickly as possible. However, the time
required to complete an installation will vary according to the complexity of the service and the number of services already
scheduled or under construction.

2. Overhead Residential Services


To expedite the installation of single-family residential electric services supplied from
overhead facilities, the Department recommends that work be scheduled in the follow-
ing sequence:

Customer's building design and construction activities

Customer submits request for electric service (1)

2-4 we e k s Department provides customer with


requirements for electric service
Customer installs service
and metering equipment
Department installs off-site conductors, 2 -4 weeks
transformers and other facilities
Inspection and approval by DBS
Final Department inspection and release
of service and metering equipment (2)
Department energizes service and sets meter (3) 3 -5 day s

■ Customer Controlled ■ Department Controlled


(1) Includes complete set of site and electrical plans required to evaluate and design service.
(2) The Department will make a reasonable effort to complete service installations as quickly as possible. However, the time
required to complete an installation will vary according to the complexity of the service and the number of services
already scheduled or under construction.
(3) For services rated up to 200 amperes, the Los Angeles Department of Building and Safety (DBS) inspectors will provide

5
the final inspection for the Department.
COMMERCIAL,

light industrial AND LARGE RESIDENTIAL SERVICE

ELECTRIC SERVICE REQUESTS

COMMERCIAL, LIGHT INDUSTRY, AND LARGE RESIDENTIAL SERVICE


The following written information must be submitted to the Department of Water and
Power before electric service can be provided for commercial, light industrial or large
residential service.
1. Job address. If the project involves multiple units, provide a unit address list.
2. Type of project
3. Plot plans and/or site plan (2 copies to scale) detailing the following:
a. Legal description (Lot and Tract Number)
b. Property line lengths with dimensions to the centerlines of the street and nearest
cross street
c. Square footage of proposed or existing building
d. Street names, north arrow, and address
e. Location and outline of the proposed or existing buildings on site
f. Preferred metering equipment locations
g. Elevation or building profile plans
h. Preferred transformer vault and/or pad locations
i. Location of any existing overhead utilities in the vicinity
4. One-line electrical diagram (2 copies) detailing the requested service
voltage and all the switch and bus ampacities
5. Load schedule (2 copies) summarizing the service ampacity and all
electrical loads. Specify air handling load, largest motor, and unusual loads.
6. Name, address and telephone number of the:
a. Property owner
b. Person to be contacted for job coordination
7. Desired in-service date

The above information should be mailed to the appropriate LADWP Service Planning
Office. See page 13 for service areas. The above information may be submitted in an elec-
tronic format, floppy disk, CAD file or e-mail.

ELECTRIC SERVICE INSTALLATION


The following actions are required before the LADWP can energize your
electric service:
1. Customer makes service application
2. Customer makes payment of any necessary fees or deposits
3. LADWP inspects and approves of the electric service equipment
4. Department of Building and Safety (DBS) inspects and approves
customer’s construction and notifies LADWP of approval and meter release

6
TYPICAL TIME-LINES FOR INSTALLATION OF ELECTRIC SERVICES
1. Underground Commercial, Light Industrial and Large Residential Services
To expedite the installation of commercial, light industrial, and large residential electric
services supplied from underground facilities, the Department recommends that work be
scheduled in the following sequence:
Customer's building design and construction activities

Customer submits request for electric service (1)

6-8 weeks Department provides customer with requirements for electric service

Customer installs on-site conduit and/or substructures (2)


Department inspects and releases on-site conduit
and/or substructures
Department installs cables, transformers and
other equipment in conduits and/or substructures 3-5 we e k s

Customer completes electrical installation

Inspection and approval by DBS

Final department inspection and release of service and metering equipment

Department energizes service and sets meter (3) 5-10 d a ys

■ Customer Controlled ■ Department Controlled


(1) Includes complete set of site and electrical plans required to evaluate and design service.
(2) This work must be completed 3 to 5 weeks prior to the completion of the customer's building construction to allow the
Department sufficient time to install the required cables and transformers. This will enable the Department to provide electric
service in a matter of days after the Department receives the final release from DBS, assuming the service application has been
submitted and any required fees or deposits have been paid.
(3) The Department will make a reasonable effort to complete service installations as quickly as possible. However, the time
required to complete an installation will vary according to the complexity of the service and the number of services already
scheduled or under construction.

2. Overhead Commercial, Light Industrial and Large Residential Services


To expedite the installation of commercial, light industrial, and large residential electric
services supplied from overhead facilities, the Department recommends that work be
scheduled in the following sequence:
Customer's building design and construction activities

Customer submits request for electric service (1)

2 - 4 we e k s Department provides customer with


requirements for electric service
Customer installs service
and metering equipment
Department installs off-site conductors, 2 -4 weeks
transformers and other facilities
Inspection and approval by DBS
Final Department inspection and release
of service and metering equipment
Department energizes service and sets meter (2) 3 -5 day s

■ Customer Controlled ■ Department Controlled


(1) Includes complete set of site and electrical plans required to evaluate and design service.

7
(2) The Department will make a reasonable effort to complete service installations as quickly as possible. However, the time
required to complete an installation will vary according to the complexity of the service and the number of services already
scheduled or under construction.
CUSTOMER

station service
An on-site transformer station may be required for projects where a standard pad-mount
installation cannot be accommodated, and for larger projects.

LADWP will produce a “Station Requirements” drawing to be used by your contractor to con-
struct the station foundation, structure and any required enclosure. We provide “point and line”
information only. You may need to consult a structural engineer for additional requirements.

CUSTOMER STATION REQUIREMENTS


LADWP cannot begin project design or schedule until the following written information is
received:
1. Requested Service Voltage
2. Main Switch Size(s)

CUSTOMER STATION SERVICE


3. Load Schedule, including lighting, receptacles, air conditioning, elevators, general power
and the nature of any special or unusual loads, all in kilowatts or horsepower.
4. Size of largest motor
5. Preliminary one-line diagram
6. Plot plan (2 copies)
7. Building plans (2 copies)
8. Building elevations (2 copies)
9. Estimated date service will be required

Mail this information to:


Los Angeles Department of Water and Power
ATTN: Customer Station Design Group
P.O. Box 51111, Room 923
Los Angeles, CA 90051-0100

After this information is evaluated, discussions may be held with you or your representatives
to clarify and refine the station configuration. In addition, the following information must be
received before design documents can be finalized:
1 Final one-line diagram
2. The location of all physical features, such as columns, beams, and ventilation equipment,
that could effect station access or equipment placement
3. Switchboard and busway drawings for approval

After a station site is selected which satisfies both LADWP and your requirements, LADWP
will begin the design of the station. It normally takes three to six weeks to design, draft and
transmit drawings to you, depending on the size and complexity of the installation. It is sug-
gested that you allow the maximum time for these activities, until a more precise schedule is
prepared.

For additional information regarding Customer Stations, please call (213) 367-1732.

8
INSTALLATION OF EQUIPMENT
After equipment is available, installation will be scheduled to start within 30 days after comple-
tion of the construction shown on the “Station Requirements” drawing(s). Allow 30 days for
installation for stations served from 4.8kv distribution facilities or 60 days if served from 34.5kv
distribution facilities.

ENERGIZING THE STATION


The following requirements must be completed before energizing can be scheduled:
1. LADWP inspection release of onsite construction
2. LADWP inspection release of metering equipment
3. List of addresses which are to be served
4. Payment of all outstanding charges
5. LADWP receipt of Los Angeles Department of Building and Safety (DBS) release to energize
equipment installed under their jurisdiction
6. Application(s) for service on file with LADWP Customer Service Section

After these requirements are completed, allow at least 3-5 days to energize the station.

TYPICAL TIME-LINES FOR INSTALLATION OF ELECTRIC SERVICE


Services Supplied From Customer Station Installations
To expedite the installation of commercial, light industrial, and large residential electric services
supplied from customer station facilities, the Department recommends that work be scheduled in
the following sequence:

Customer's building design and construction activities

Customer submits request for electric service (1)

4-6 months Department provides customer with final requirements drawing (2)
Customer builds on-site station, conduit,
and/or substructures (3)
Department inspects and releases on-site
station conduit and/or substructures
Department installs transformers
and other equipment on-site
Customer completes electrical installation

Inspection and approval by DBS


Final Department inspection and release
of service and metering equipment
Department energizes service and sets meter (4) 3 -5 day s

■ Customer Controlled ■ Department Controlled


(1) Includes complete set of site and electrical plans required to evaluate and design service.
(2) The Department will provide preliminary requirements drawings within 2 to 3 months upon request.
(3) This work must be completed 4 to 5 months prior to the anticipated in-service-date to allow the Department sufficient time to install
transformers and other equipment in the station. This will enable the Department to provide electric service in a matter of days after
the Department completes the installation and receives the final release from DBS, assuming the service application has been submit-
ted and any required fees or deposits have been paid.
(4) The Department will make a reasonable effort to complete service installations as quickly as possible. However, the time required to
complete an installation will vary according to the complexity of the service and the number of services already scheduled or under

9
construction.
temporary service
The Department of Water and Power (LADWP) will supply temporary electric service to events of transi-
tory nature such as construction work, special proceedings and fairs. The LADWP generally limits the
length of time use of a temporary installation. Contact your service planning office for more information.

ELECTRIC SERVICE INSTALLATION


The following is required before the LADWP can provide you with temporary electric service:
1. Customer makes application for service.
2. Customer makes payment of fees or deposits.
3. LADWP inspects and approves electric service equipment
4. Department of Building and Safety (DBS) inspection and approval
5. Department of Building and Safety notifies LADWP of its approval and meter release.

TYPICAL TIME LINES FOR ELECTRIC SERVICE


To expedite the installation of temporary electric services, the Department recommends that work
be scheduled in the following sequence for:

TEMPORARY SERVICE
1. Overhead Temporary Service
(a) Requiring installation of a meter, service drop conductors, and construction of
Department facilities:

Customer's construction activities

Customer makes application

Customer obtains Department approval for service location and requirements

Customer pays required fees or deposits

2-3 weeks Department constructs off-site facilities


(poles, lines, transformers, etc.)
Customer installs temporary metering facilities

Inspection and approval by DBS

Department inspects and releases temporary metering facilities

Department energizes service and sets meter (1) 3-5 days

■ Customer Controlled ■ Department Controlled


(1) The Department will make a reasonable effort to complete service installations as quickly as possible.
However, the time required to complete an installation will vary according to the complexity of the
service and the number of services already scheduled or under construction.

10
(b) Requiring only the installation of a meter and service drop conductors:

Customer's construction activities

Customer makes application

Inspection and approval by DBS

Department inspects and releases temporary metering facilities

Department energizes service and sets meter (1) 3 -5 day s

■ Customer Controlled ■ Department Controlled

2. Underground Temporary Services


(a) Requiring only the installation of a meter and underground service cables:

Customer's construction activities

Customer makes application


Customer obtains Department approval
for service location and requirements
Customer pays necessary fees or deposits
Customer installs on-site conduit substructures,
and temporary metering facilities (2)
Inspection and approval by DBS

Department inspects and releases temporary metering facilities

Department energizes service and sets meter (1) 5 -1 0 day s

■ Customer Controlled ■ Department Controlled


(1) The Department will make a reasonable effort to complete service installations as quickly as possible. However, the time
required to complete an installation will vary according to the complexity of the service and the number of services
already scheduled or under construction.
(2) For services exceeding 200 amperes, the customer should provide an additional 5 to 10 working days in the construction
schedule to allow the Department sufficient time to install any transformer facilities that may be required.

11
M U LT I P L E

lot subdivisions (TRACTS) SERVICE


A Department of Water and Power (LADWP) Tract Design Engineer will be assigned to assist you in
the planning and scheduling of your subdivision project. The LADWP Tract Design Engineer should
be contacted in the initial planning stages of your project by calling (213) 367-2888.

ELECTRIC SERVICE REQUEST


The following written information must be submitted to the LADWP before requirements for electric
service can be established for multi-lot (five lots or more) tract subdivision:
1. Sewer plans

MULTIPLE LOT SUBDIVISIONS (TRACTS) SERVICE


10. Electric Load requirement summary for each
2. Street improvement plans home/model including:
3. Storm drain plans • Meter panel and main disconnect ampacities
4. Tract maps (2 sets) • Service voltage
5. Grading plans • Load schedule (size of air conditioners, heat
6. Plot Plan (showing building footprint, pumps, water heaters, and other major load
driveway and meter locations) information)
7. Street lighting plans • Square footage of each house/model
8. CAD file for the entire tract that 11. Owner/Corporation full name and address for
incorporates 1 through 4 from the list contact preparation
9. Address List approved by the Bureau 12. Desired electric in-service date for
of Engineering homes/models
The design and preparation of the power distribution design drawings can begin upon receipt of
unsigned drawings and CAD files of the plans listed above. Plans should be sent to:
Los Angeles Department of Water and Power
ATTN: Underground Tract Design
P.O. Box 51111, Room 804
Los Angeles, CA 90051-0100
Specific service requirements for your proposed subdivision can only be established after the LADWP
receives the information listed above.

TIME FRAMES FOR ELECTRIC SERVICE


To expedite the installation of electric service, the LADWP recommends that work be scheduled in the
following sequence depending on the type of service required.
1. Customer's building design and construction activities 7. LADWP installs cables, transformers and other
2. Customer submits electric service request. equipment in conduit and/or substructures
3. LADWP prepares preliminary Customer Conduit 8. Owner or individual home owner makes application
Requirement drawings and coordinates drawing for electric service by calling 1-800-DIAL-DWP or
distribution through owner, other utilities and by processing an on-line application through
City/State permitting agencies. www.LADWP.com
4. Los Angeles Department of Public Works issues joint 9. The Department of Building & Safety (DBS) inspects
excavation permit (see Note 1 below) and releases the electric meter panel.
5. Customer installs distribution conduit and/or 10. LADWP inspects and releases the electric meter panel
substructures (see Note 2 below) 11. LADWP installs individual electric services as released
6. LADWP inspects and releases conduit (See Note 3 below)
and/or substructures
Note 1: A minimum of 8 weeks should be allowed to process plans using the joint trench procedure.
Note 2: This work must be completed 6-8 weeks prior to completion of the customer's building construction to allow the LADWP sufficient
time to install the required cable and transformers. This will enable the LADWP to provide electric service in a timely fashion after the
LADWP receives the Department of Building and Safety final meter panel release, provided the service application has been submitted
and any required fees or deposits have been paid.
Note 3: Refer to Residential Service Section page 4, for individual service time frames and requirements.

This information should be made known to your contractor, developer, etc. and
particularly to the contractor doing the electrical and conduit work on the project.
12
service planning A R E A B O U N DA RY M A P

[1]

VALLEY Cohasset St.


Sherman Way

Mulholland Dr. [5]

[2]
[3]
METRO
26
th

Served by SCE
St
.

[1] City of San Fernando


[2] Cities of Beverly Hills
and West Hollywood Slauson
[4]
[3] Veterans Administration
Van Ness
La Cienega Bl.

[4] Marina Del Rey


[5] Universal Studios
Vermont Ave.

Imperial
120th St.
Rosecrans Ave.
Figueroa

ENGINEERING OFFICES
Western

N Lomita Bl.
Metropolitan Service Planning Office
2633 Artesian Street, Room 210, Los Angeles CA 90031
Tel (213) 367-6000; Fax (213) 367-6027

Valley Service Planning Office


7501 Tyrone Avenue, Van Nuys, CA 91405
Tel (818) 771-4100; Fax (818) 771-4066

13
LADWP

customer service
LADWP CUSTOMER SERVICE 24-HOUR TELEPHONE NUMBERS
Metropolitan Los Angeles (800) 342-5397
San Fernando Valley (818) 342-5397
Other Areas (800) 342-5397
Assistance for the hearing or
speech impaired customers (800) 342-5397

OFFICE HOURS
Monday-Friday (except Holidays) 9:00 a.m. to 5:00 p.m.

BRANCH OFFICE LOCATIONS

METROPOLITIAN AND WEST LOS ANGELES OFFICES


Main Office 111 N. Hope Street
Boyle Heights 919 S. Soto Street, Suite 10
Central 4619 S. Central Avenue
Crenshaw /Baldwin Hills 4030 Crenshaw Boulevard
Hollywood 6547 Sunset Boulevard, Unit B
Lincoln Heights 2223 N. Broadway
Slauson-Vermont 5928 S. Vermont Avenue
Watts 1686 E. 103rd Street
West Los Angeles 1394 S. Sepulveda Boulevard

SAN FERNANDO VALLEY OFFICES


Winnetka-Canoga Park 7229 Winnetka Avenue
Mission Hills 11100 Sepulveda Boulevard, Suite 3
Van Nuys 6550 Van Nuys Boulevard

HARBOR AREA OFFICES


San Pedro 535 W. 9th Street
Wilmington 931 N. Avalon Boulevard

Note: For additional payment centers, visit the Department’s website at LADWP.com

14

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy