SP4900_uguide.

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Epson Stylus Pro 4900

®

USER’S GUIDE
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. The information contained herein is designed only for use with
these Epson printers. Epson is not responsible for any use of this information as applied to other printers.

Trademarks
EPSON, Epson Stylus, Epson UltraChrome, Borderfree, MicroWeave, and SpectroProofer are registered
trademarks; and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
UltraSmooth is a registered trademark; AccuPhoto, ePlaten, and PhotoEnhance are trademarks; and Epson
Preferred is a service mark of Epson America, Inc.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.

Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.

© 2014 Epson America, Inc., 12/14 CPD-28161R1

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FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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Contents | 5

Contents Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
OS X System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ink Cartridge Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

1 Setting Up the Printer

Unpacking and Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting Directly to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printing a Network Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adding the Network Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Checking the Current Firmware Version. . . . . . . . . . . . . . . . . . . . . . 33
Downloading and Updating the Firmware . . . . . . . . . . . . . . . . . . . . 34

2 Handling Paper and Other Media

Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 36

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6 | Contents

Using Cut Sheet Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Cut Sheet Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loading Paper in the Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using the Rear Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Removing and Installing the Spacer. . . . . . . . . . . . . . . . . . . . . . . . . . 49
Loading the Paper onto the Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . 50
Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing Paper from the Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Switching Between 2-Inch and 3-Inch Roll Paper . . . . . . . . . . . . . . . 54
Cutting Roll Paper Manually with the Built-in Cutter . . . . . . . . . . . 54
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 55
Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Creating Custom Paper Configurations. . . . . . . . . . . . . . . . . . . . . . . 56
Selecting Custom Paper Configurations . . . . . . . . . . . . . . . . . . . . . . 58

3 Printing with Epson Drivers for Windows

Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 60
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . 63
Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Choosing Paper Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . . 74
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . . 77
Saving, Exporting, and Importing Custom Settings . . . . . . . . . . . . . . . . . 80
Saving and Exporting a Custom Settings Group . . . . . . . . . . . . . . . . 80
Importing a Custom Settings Group . . . . . . . . . . . . . . . . . . . . . . . . . 81
Loading a Pre-Defined Settings Group . . . . . . . . . . . . . . . . . . . . . . . 81
Editing Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using the Progress Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Optimizing Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

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Contents | 7

4 Printing With Epson Drivers for OS X

Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 88
Choosing Page Setup and Basic Print Options . . . . . . . . . . . . . . . . . 89
Choosing Advanced Media Control Options. . . . . . . . . . . . . . . . . . . 95
Choosing Roll Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Controlling Borderless Image Expansion . . . . . . . . . . . . . . . . . . . . . . 98
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . . 99
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 100
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 104

5 Managing Color With Profiles

OS X Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 107
Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 110
Windows Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . . 111
Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 111
Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 113

6 Maintaining and Transporting the Printer

Alert Lamp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Checking Printer Status From the Printer Driver . . . . . . . . . . . . . . 117
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . 118
Running the Nozzle Check and Head Cleaning Utilities. . . . . . . . . 118
Checking and Cleaning the Print Head Using the Control Panel . . 120
Automatically Checking and Cleaning the Print Head . . . . . . . . . . 121
Manually Checking and Cleaning the Print Head . . . . . . . . . . . . . . 121
Running Cleaning Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Changing the Black Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

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8 | Contents

Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Replacing the Maintenance Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Replacing the Ink Maintenance Tank . . . . . . . . . . . . . . . . . . . . . . . 136
Replacing the Borderfree Maintenance Tank. . . . . . . . . . . . . . . . . . 137
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 140
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 140

7 Solving Problems
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Solving Miscellaneous Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . 155
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 161
OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

A Specifications
Clearing Stored Print Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Index
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Introduction This User’s Guide provides important information on setting up and using
your printer, loading paper, using the Epson printer drivers, and replacing
ink cartridges. It also tells you how to maintain your printer to keep it
working at its best, and provides troubleshooting tips in case you have a
problem.

For additional information, see the following:

• The Quick Reference Guide provides a handy summary of procedures for
daily use and printer maintenance—loading paper, replacing ink
cartridges and other components, cleaning and aligning the print head,
and using the printer’s menu system. Attach it to your printer for easy
reference.
• The on-screen Network Guide provides instructions for setting up and
using your printer on a network.

Warnings, Cautions, Notes, and Tips

Please follow these guidelines as you use this book:

WARNINGS must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints on how to get the most out of your printer.

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10 | Introduction

Tip: Check the Epson Pro Options and Accessories

Imaging website at
www.proimaging.epson. Your Epson Stylus® Pro 4900 offers these optional upgrades and accessories:
com for accessories and
options that are currently Optional equipment
available.
Option Part number
®
SpectroProofer 17-inch SPECTRO17
SpectroProofer 17-inch with UV-cut filter SPECTRO17UV
One-year extended service plan EPP49B1
Two-year extended service plan EPP49B2

In addition, you can order these user-replaceable items:

Consumables and user-replaceable parts
Part Part number
Replacement ink maintenance tank (see page 135) T619000
®
Replacement Borderfree maintenance tank (see page 135) T619100
Replacement printer cutter blade (see page 131) C12C815351
Additional 2”/3” roll media spindle C12C811251
Ink cartridges See page 125 for
a complete list.

You can purchase optional equipment and genuine Epson ink and paper
from an Epson Professional Imaging Authorized Reseller. To find the
nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca
(Canadian sales), or call 800-GO-EPSON (800-463-7766).

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Introduction | 11

Where To Get Help

Tip: If you experience
difficulty with the Epson provides technical support and information on the installation,
toll-free line, call the configuration, and operation of professional printing products through the
Professional Imaging
support line at
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to
SM

(562) 276-1305. 6 PM, Pacific Time, Monday through Friday. Days and hours of support are
subject to change without notice.

Before you call, make sure you have your printer serial number and proof of
purchase.

Visit Epson’s support website at epson.com/support and select your product

for solutions to common problems. You can download drivers, firmware,
and documentation, get FAQs and troubleshooting advice, or e-mail Epson
with your questions.

Windows System Requirements

To use your printer in either a stand-alone or peer-to-peer network
environment, your system should meet these requirements:
• IBM®-compatible PC with a Pentium® 4, 2 GHz or higher processor
recommended
• Microsoft® Windows® 8, Windows 7, Windows Vista®, WindowsXP
Professional x32 Edition, Windows XP Professional x64 Edition, or
Windows XP
• At least 2GB of RAM (4GB or more recommended)
Caution: Using an
improperly shielded • At least 50GB of free hard disk space for software and processing files
cable—especially a cable
more than 10 feet (3 m) • Quad-speed (4×) CD-ROM or DVD drive for installing the printer
long—may cause the software
printer to malfunction.
• For USB connection: a Windows-compliant USB Hi-Speed 2.0 port
Note: USB 2.0 is and a shielded USB “AB” cable from Series A (computer) to Series B,
required to run the (printer), up to 10 feet long
printer at full speed.
• For Ethernet connection: Standard Ethernet 100Base-T/10Base-TX
• SVGA (800 × 600) or higher resolution

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12 | Introduction

OS X System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your Mac should meet these requirements:
• OS X 10.5.8 or higher
• PowerPC® G5, Intel®, or higher processor
• At least 2GB of RAM (4GB or more recommended)
Caution: Using an
improperly shielded • At least 50GB of free hard disk space for software and processing files
cable—especially a cable
more than 10 feet (3 m) • Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
long—may cause the printer software
printer to malfunction.
• For USB connection: a compliant USB Hi-Speed 2.0 port and a
Note: USB 2.0 is shielded USB “AB” cable from Series A (computer) to Series B (printer),
required to run the up to 10 feet long
printer at full speed.
• For network connection: Standard Ethernet 100Base-T/10Base-TX

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Introduction | 13

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
• The Epson Stylus Pro 4900 weighs about 115 lb (52 kg) without the ink
or paper. Make sure you have two people lift the printer.
• When setting up the printer, make sure you have enough space around
it, as shown below. You may need more space behind the printer if you
print on large sheets of heavy stock or posterboard.

7 in (182 mm)
23 in (586 mm)

6 in (150 mm)
6 in (150 mm)
6 in (150 mm)
21 in (533 mm)
46 in (1163 mm) 53 in (1349 mm)

• Place the printer on a flat, stable surface that is larger than this product.
The printer will not operate properly if it is tilted or at an angle.
• Avoid places subject to rapid changes in temperature and humidity. Also
keep this product away from direct sunlight, strong light, heat sources,
or air conditioners.
• Avoid places subject to shocks and vibrations.
• Keep the printer away from dusty areas.
• Keep your entire computer system away from potential sources of
electromagnetic interference, such as loudspeakers or the base units of
cordless telephones.
• Place the printer near a wall outlet where the plug can be easily
unplugged.
• Use only the type of power source indicated on the label.

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14 | Introduction

• Connect the printer to a properly grounded outlet. Avoid using an

outlet on the same circuit as a photocopier or air control system that
regularly switches on and off.
• Avoid using electrical outlets controlled by wall switches or timers.
• Use only the power cord that comes with the printer. Use of another
cord may result in fire or electric shock.
• The printer’s power cord is designed for use with the printer only. Using
it with other equipment may result in fire or electric shock.
• Do not use a damaged or frayed power cord.
• If you use an extension cord with the printer, make sure the total ampere
rating of devices plugged into the extension cord does not exceed the
Caution: Always turn cord’s ampere rating. Also, make sure the total ampere rating of all
the printer off using the devices plugged into the wall outlet does not exceed the wall outlet’s
P power button. When ampere rating.
you press this button,
POWER OFF appears on • Do not block or cover the openings in the printer’s case.
the LCD screen and the
P power light flashes. • Do not put your hand inside the printer or touch the ink cartridges
Do not unplug the printer during printing.
or turn off the power to
the printer until the panel • Do not move the print head by hand unless instructed to do so by an
shuts off and the Epson service technician; otherwise you may damage the printer.
P power light stops
flashing. This ensures • Do not insert objects through the slots. Take care not to spill liquid on
that the print head is the printer.
safely capped.
• Do not attempt to service the printer yourself.
• Power down the printer from the control panel, unplug the printer, and
refer servicing to qualified service personnel under the following
conditions:
The power cord or plug is damaged; liquid has entered the printer; the
printer has been dropped or the cabinet damaged; the printer does not
operate normally or exhibits a distinct change in performance.
• Before transporting the printer, make sure the print head is in the far
right (home) position.

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Introduction | 15

For California customers only:

The lithium batteries in this product contain
Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.

Ink Cartridge Safety Instructions

• Keep ink cartridges out of the reach of children and do not drink the
ink.
• Store ink cartridges in a cool, dark place.
• If ink gets on your skin, wash it off with soap and water. If ink gets in
your eyes, flush them immediately with water.
Caution: Do not use too • Shake ink cartridges before installing them for best results.
much force when you
shake cartridges that • Do not use an ink cartridge beyond the date printed on the cartridge
have been previously carton.
installed.
• Use up the ink cartridge within six months of installation for best
results.
• Do not dismantle ink cartridges or try to refill them. This could damage
the print head.
• After bringing an ink cartridge inside from a cold storage site, allow it to
warm up at room temperature for at least three hours before using it.
• The IC chip on the ink cartridge retains a variety of cartridge
information, which allows you to remove and reinsert it freely.
• If you remove an ink cartridge for later use, protect the ink supply area
from dirt and dust, and store it in the same environment as this product.
Note that there is a valve in the ink supply port, making covers or plugs
unnecessary, but care is needed to prevent ink from staining items that
the cartridge touches.
• Do not touch the ink supply port, its surrounding area, or the green IC
chip on the side of the ink cartridge. Doing so may affect normal
operation and printing.

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16 | Introduction

Printer Parts

Front
Roll paper Roll paper Edge guide Paper support
cover feeder
Spindle
holders Rear manual
feeder

Front cover Printer cover

Cartridge
cover (left)

Paper Print head

cassette

Output tray Paper eject

Cartridge
support
cover (right)
Ink cartridges
Borderfree Front manual
maintenance tank feeder Ink maintenance
tank

Back

Borderless printing spacer

Rear access
panel
3-inch core adapters

Roll paper
holder unit
connector Airflow AC inlet Spindle
vents
USB interface
Network Paper stop Paper stop
interface Status lights (black) (gray)

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Introduction | 17

Control Panel
Paper alert Ink alert
light light

Power light and

button
Pause/reset
light and button

LCD screen

Paper feed up Paper release

button (ePlaten™) light and
button
Left arrow or paper
source button Main Menu button

Paper cut
Ink menu button
button

Paper feed down button

LCD Screen

Platen gap/Paper Roll paper

number margin

Paper
source Roll paper
counter

Ink cartridge Maintenance

status tank status

SpectroProofer Type of
black ink

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18 | Introduction

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19

This chapter includes the following information:

Chapter 1:
Setting Up the • Unpacking and connecting the Epson Stylus Pro 4900
Printer • Installing ink
• Connecting to your computer or network
• Configuring the printer for a network
• Installing the printer software for Windows or Mac
• Updating the printer firmware

Unpacking and Connecting the Printer

Follow these steps to unpack the printer and connect the power cord.

Before you begin, make sure you have sufficient space to set up and use the
WARNING: The printer printer.
weighs about 115 pounds
(52 kg) and should be lifted 1. Remove the tape from the front of the paper tray.
by two people.

2. Lift the edge of the output tray to remove it.

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20 | Setting Up the Printer

3. Remove all packing materials and tape from the output tray.

4. Open the paper tray and top cover and remove all packing materials and
tape from inside the printer. Check carefully for all the tape inside and
outside the printer, then close the top cover. Save the box and packaging
in case you need to ship the printer.

5. Replace the paper tray and output tray.

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Setting Up the Printer | 21

6. Remove the tape from the back of the printer and connect the power
cable.

7. Press the P power button to turn on the printer.

Installing Ink
Use the ink cartridges that came with your printer for initial ink charging.

1. Press the left and right ink compartment covers to open them.

2. Remove the ink cartridges from their packages, then gently shake each
cartridge for about 15 seconds.

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22 | Setting Up the Printer

3. Note the location of the slots corresponding to each cartridge.

Ink bay Slot no. Cartridge
1 Green (GR)
2 Light Light Black (LLK)
3 Yellow (Y)
Left
4 Light Cyan (LC)
5 Vivid Light Magenta (VLM)
6 Orange (OR)
7 Matte Black (MK)
8 Vivid Magenta (VM)
Right 9 Light Black (LK)
10 Cyan (C)
11 Photo Black (PK)

4. Hold each cartridge with the arrow pointing toward the printer, then
push it into its slot until it clicks into place. Make sure you insert each
Caution: Do not touch the cartridge all the way into the correct slot.
green chip on top of the
cartridge.

Caution: Charging takes 5. After installing all 11 cartridges, close the ink covers. The printer starts
about 15 minutes. Never charging the ink and the P power light flashes.
turn off the printer,
remove the maintenance
tanks, or open the front
cover or ink covers while
the P power light is
flashing, or you may
damage the printer.

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Setting Up the Printer | 23

After ink charging is completed, you need to load paper before READY will
appear on the display. See page 35 for instructions.

Connecting to Your System

Your printer software works with Windows® 8, Windows 7, Windows
Vista®, Windows XP Professional x64 Edition, Windows XP, and OS X
10.5.8 to 10.10.x.

If you are using the USB interface, see “Connecting Directly to the
Computer” below to install the printer software.

If you are using the printer on a network, go to “Connecting to a Network”

on page 26 and follow the instructions to:
• Connect the printer to the network
• Configure the network interface
• Install the printer software

Connecting Directly to the Computer

Make sure you have a compliant USB Hi-Speed 2.0 port and a shielded USB
“AB” cable from Series A (computer) to Series B (printer), up to 10 feet
long.

Windows
1. Make sure that your computer and printer are turned on and that the
Note: If you see a Found Epson Stylus Pro 4900 is NOT connected to the computer.
New Hardware Wizard
screen, click Cancel and
2. Insert the printer software CD in your CD or DVD drive.
disconnect the USB cable.
You can’t install your
software that way. 3. If the AutoPlay window appears, click Run Setup.exe. If you see the
User Account Control screen, click Yes or Continue.

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24 | Setting Up the Printer

4. Click Install.

5. Follow the on-screen instructions to install all the necessary software and
manuals, place a link to the Epson Professional Imaging website on your
desktop, and register your printer.

6. When prompted, connect a USB cable. Use any open USB port on your
computer.

7. When you’re done, click Exit and eject the CD.

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Setting Up the Printer | 25

OS X
1. Make sure that your computer and printer are turned on and that the
Epson Stylus Pro 4900 is connected to the computer

2. Insert the Epson Stylus Pro 4900 software CD in your CD or DVD

drive.
Note: If you see the 3. Double-click the Epson icon.
message that the installer
has detected an older
version of EpsonNet
Config on your system,
you must uninstall the old
version before you can
install the new one. To
uninstall, drag the
EpsonNet folder to the
trash. Then reinstall your
printer software.

4. Click the Epson Stylus Pro 4900 icon.

5. Follow the on-screen instructions to install the printer software

(including the printer driver and EPSON LFP Remote Panel utility)
and register your printer.

6. Click the User’s Guide icon to place links to the User’s Guide, Network
Guide, and Epson Professional Imaging website on your desktop.

7. If connecting to a network, click the Ethernet Utility icon to install the

EpsonNet Configuration utility (located in the EpsonNet folder under
Applications).

8. When you’re done, click Exit and eject the CD. Restart the Mac if
prompted.

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26 | Setting Up the Printer

Connecting to a Network
Make sure you have the correct cable for connecting the printer. To connect
to a network switch or hub, you need a standard RJ-45 “straight-through”
network cable. To connect directly to your computer’s network interface,
Note: You must use a you need an RJ-45 crossover cable.
Category 5 shielded
twisted-pair cable to
connect the network
1. Turn off the printer.
interface to prevent
malfunction. You can use 2. Connect one end of the appropriate cable to the printer’s Ethernet port.
both 10Base-T and Then connect the other end to your network switch or hub or your
100Base-TX networks. computer’s Ethernet port.
When you print a lot of
data, we recommend using
the highest speed available
for your product with light
network traffic.

3. Turn on the printer.

Once the printer is connected to your network, you need to configure it. See
“Configuring the Network Interface” on page 26 for instructions.

Configuring the Network Interface

1. Make sure that the printer is turned on and the LCD screen displays
READY.

2. Press the Menu r button on the printer’s control panel to enter the
printer’s menu system.

3. Press d to highlight NETWORK SETUP, then press r.

4. Press r, then d to highlight SHOW.

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Setting Up the Printer | 27

5. Press OK. A checkmark appears next to SHOW to show that it’s

selected.

6. Press l to go back, then press d to highlight IP ADDRESS SETTING.

7. Press r, then press u or d to choose one of the following IP

configuration settings:
Note: If you don’t know • AUTO: Select this setting if your network uses a DHCP server to
which setting to use, see
your network administrator
provide IP addresses automatically. The printer’s IP address will be
for help configuring the obtained from the DHCP server whenever the printer is reset or
printer’s IP settings. turned on.
• PANEL: Select this setting if you would like to configure the
printer’s IP settings manually.

8. Press OK. A checkmark appears next to the setting you selected.

9. Press l to go back, then do one of the following:

• If you selected AUTO as the IP ADDRESS SETTING, press the
button to exit the printer menu. Then continue with step 14.
• If you selected PANEL as the IP ADDRESS SETTING, continue
with step 10.

10. Press d to highlight IP, SM, DG SETTING, then press r. The LCD
screen displays the IP ADDRESS.

11. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press r. The
LCD screen displays the SUBNET MASK.

12. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press r. The
LCD screen displays the DEFAULT GATEWAY.

13. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press OK, then
press the button to exit the printer menu.

14. Turn the printer off, then back on again.

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28 | Setting Up the Printer

15. See “Printing a Network Status Sheet” below to print a network status
sheet and confirm the new IP address. For Windows, you’ll need the IP
address during setup.

Now you can install the printer software (see “Installing the Printer
Software” on page 28).

Printing a Network Status Sheet

1. Make sure that the printer is not printing and the LCD screen displays
READY.

2. Load 3 sheets of letter-size paper.

3. Press the Menu r button on the printer’s control panel to enter the
printer’s menu system.

4. Press d to highlight TEST PRINT, then press r.

5. Press d to highlight NETWORK STATUS SHEET, then press r.

6. Press OK to print the network status sheet.

Installing the Printer Software

To print to the network printer, you need to install the printer driver
(printer software) on your computer. See the appropriate section below for
your operating system.

Windows
1. Insert the printer software CD in your CD or DVD drive.

2. If the AutoPlay window appears, click Run Setup.exe. If you see the
User Account Control screen, click Yes or Continue.

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Setting Up the Printer | 29

3. Click Install.

4. When you see a screen like this one, click the Manual button.

5. Select LPT1: as the printer port, then click OK.

6. Follow the on-screen instructions to install all the necessary software,

place links to the User’s Guide, Network Guide, and Epson Professional
Imaging website on your desktop, and register your printer.

7. When you’re done, click Exit and eject the CD. Restart your computer
if prompted.

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30 | Setting Up the Printer

See “Adding the Network Port” on page 31 to create a network port for your
printer.

OS X
1. Insert the Epson Epson Stylus Pro 4900 software CD in your CD or
DVD drive.

2. Double-click the Epson icon.

Note: If you see the 3. You see this screen:

message that the installer
has detected an older
version of EpsonNet
Config on your system,
you must uninstall the old
version before you can
install the new one. To
uninstall, drag the
EpsonNet folder to the
trash. Then reinstall your
printer software.

4. Click the Epson Stylus Pro 4900 icon.

5. Follow the on-screen instructions to install the printer software

(including the printer driver and EPSON LFP Remote Panel utility)
and register your printer.

6. Click the User’s Guide icon to place links to the User’s Guide, Network
Guide, and Epson Professional Imaging website on your desktop.

7. Click the Ethernet Utility icon to install the EpsonNet Configuration

utility (located in the EpsonNet folder under Applications).

8. When you’re done, click Exit and eject the CD. Restart the Mac if
prompted.

See “Adding the Network Port” below to create a network port for your
printer.

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Setting Up the Printer | 31

Adding the Network Port

After installing the printer software on your computer, you need to add the
network port. See the appropriate section below for your operating system.

Windows
1. To add the network port for Windows, see below.
• Windows 8: Navigate to the Apps or All Apps screen, click
Control Panel, click Hardware and Sound, click Devices and
Printers, select your printer, then right-click on Printer
Properties.

• Windows 7 and Windows Vista: Click , click View Devices

and Printers, select your printer, then right-click on Printer
Properties.

• Windows XP: Click Start, click Control Panel, select Printers

and Faxes, select your printer, then right-click Properties.

2. Click the Ports tab, then click Add Port.

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32 | Setting Up the Printer

3. Select Standard TCP/IP Port, then click the New Port button.

4. When the printer port wizard opens, click Next.

5. Enter the printer’s IP address, shown on the network status sheet, in the
Printer Name or IP Address text box. Then click Next.

6. On the next screen, click Finish.

You can now use the printer on your network.

OS X
See the section below for your printing method.

Bonjour Printing
1. Open System Preferences.
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Setting Up the Printer | 33

2. Open Print & Fax.

3. Click the + button to add a new printer.

4. Select the printer model that is connected with Bonjour.

5. Click Add.

You can now use the printer on your network.

TCP/IP Printing
1. Open System Preferences.

2. Open Print & Fax.

3. Click the + button to add a new printer.

4. Select the EPSON TCP/IP printer model. (If you don’t see it listed,
click More Printers and select EPSON TCP/IP from the drop down
list.)

5. Click Add.

You can now use the printer on your network.

Updating Your Printer Firmware

To keep your printer features and functionality up to date, you should check
for a newer version of firmware on the Epson support site and update your
printer, if necessary.

Checking the Current Firmware Version

1. Press the r Menu button.

2. Press the d button until PRINTER STATUS is highlighted, then press

Menu.

3. Press Menu again and note the firmware version displayed. When done,
press the l button.

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34 | Setting Up the Printer

Downloading and Updating the Firmware

1. Click the EPSON LFP Remote Panel 2 icon on your desktop. You see
Note: For more the LFP Remote Panel.
information on using the
LFP Remote Panel, click 2. Select your printer, then click the Firmware Updater button.
Help to see the on-screen
guide. When you see the prompt, click OK to have the EPSON LFP Remote
Panel utility automatically locate and download the latest firmware from
the Epson website.
If you need to download the firmware manually, visit Epson’s U.S.
support website (www.epson.com/support) or Canadian support
website (www.epson.ca/support), select your product, then click
Drivers & Downloads.

Choose the firmware update version for Windows or Mac and follow
Caution: Don’t turn off the instructions on the screen.
the printer while the
firmware is updating. 3. Make sure your printer is turned on, its LCD screen displays READY,
and it is connected to your computer or network, then choose your
printer.

4. Click Browse and find the firmware file that you just downloaded and
extracted. Select the file and click Choose or Open.

5. If the firmware version of the file is newer, click Update to start the
firmware updating process. (If it is the same, you don’t need to update.)

6. When the update is complete, close the Firmware Updater window and
Epson LFP Remote window.

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35

The Epson Stylus Pro 4900 prints on a variety of media, including roll paper
Chapter 2: and cut sheets up to 17 inches wide. You can also use heavy stock, such as
Handling Paper posterboard up to 59 mil (1.5 mm) thick, via the front manual feeder.
and Other
Media This chapter includes the following information:
• Selecting media for your printer
• Using cut sheet paper
• Using roll paper
• Loading paper manually
• Optimizing the settings for your paper

Selecting Media for Your Printer

Note: You can purchase You can print on most types of coated, glossy, plain paper, and other media.
additional roll paper
spindles and other
Check the Epson Pro Imaging website (www.proimaging.epson.com) or
accessories or options your Epson Professional Imaging authorized reseller for available media.
from your Epson
Professional Imaging The following table shows the paper sizes you can use:
authorized reseller.
Supported paper sizes
Roll paper Cut sheets
Size 8.0 to 17 in. wide 8 × 10 in. up to 17 × 24 in.
(203 to 432 mm) (203 x 254 up to 432 x 610
mm)
Maximum 2 in. core: 4 in. (103 mm) —
external roll 3 in. core: 6 in. (150 mm)
diameter
Thickness 3.15 to 19.7 mil (0.8 to 0.5 mm) 3.15 to 59 mil (0.8 to 1.5 mm)

Always test samples of paper stock in the printer before purchasing large
quantities or printing large jobs. When you use non-Epson paper or other
media, you may need to adjust various settings and create special paper
configurations. See page 56 for instructions.

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36 | Handling Paper and Other Media

Guidelines for Using Epson Media

Follow these guidelines, as well as those included in your paper package,
when printing on Epson paper and other media:
• Avoid touching the printable surface with your bare hands. Fingerprints
may affect print quality. Handle media by the edges or use cotton
gloves.
• Always choose the correct Media Type setting in your printer driver
software before you send your job. See page 104 (OS X) or page 62
(Windows) for instructions.
• Always select the correct paper source (roll, tray or manual feed) in the
driver software. See page 89 (OS X) or page 61 (Windows) for
instructions on selecting the paper source in your printer software.
• Keep unused media in its original packaging and store it in a cool, dry
place to maintain quality. Avoid storing your printouts where they will
be exposed to high temperature, humidity, or direct sunlight.

Using Cut Sheet Paper

You can print on many types of cut sheet paper and other media.
The Epson Stylus Pro 4900 accepts sheets ranging from 8 × 10 inches to
17× 24 inches.

Follow these additional guidelines for cut sheet paper:

• You can leave your roll paper on the spindle when you print on cut
sheets.
• Store sheet media on a flat surface in its original package.
• If you need to add paper to the cassette, first remove all the paper and
then add to the stack that you removed.
• If you’re using fine art paper or other thick media, you need to load it
manually, as described on page 43.

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Handling Paper and Other Media | 37

Cut Sheet Paper Paths

In addition to the paper cassette, two paper paths are available for manual
feeding of special media. Make sure you use the correct paper path for Epson
media, as listed below:

Paper cassette
• Epson or non-Epson media with paper
thicknesses from 0.08 to 0.27 mm
• Premium Photo Paper Semi-gloss
• Premium Semigloss Photo Paper
• Ultra Premium Photo Paper Luster
• Premium Luster Photo Paper
• Singleweight Matte Paper
• Presentation Paper Matte
• Photo Quality Ink Jet Paper
• Proofing Paper White Semimatte
• Proofing Paper Commercial
• Standard Proofing Paper 240
• Standard Proofing Paper SWOP 3
• Ultra Premium Presentation Paper Matte
• Enhanced Matte Paper
• Plain paper
Rear manual feed slot

• Epson and non-Epson media with paper

thicknesses from 0.08 to 0.79 mm
• All of the above listed for paper cassette
• Epson Exhibition Fiber Paper
• Cold Press Bright
• Cold Press Natural

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38 | Handling Paper and Other Media

• Hot Press Bright

• Hot Press Natural
• Watercolor Paper - Radiant White
• UltraSmooth Fine Art Paper
• Epson Velvet Fine Art Paper

Front manual feed slot

• Epson and non-Epson media with

paper thicknesses from 0.8 to 1.5
mm
• Carolina Cover C1S 18 Point
• Tango Blanks C1S 18 Point

Loading Paper in the Paper Cassette

You can load up to 250 sheets of plain paper in the cassette. The following
table lists a guideline for paper cassette capacity for various types and sizes of
Epson paper:
Epson cut sheet paper capacity
Loading
Paper type Size (inches) capacity
Premium Photo Paper Semi-gloss 8.5 × 11 100
Premium Semigloss Photo Paper
13 × 19 50
Ultra Premium Photo Paper Luster 8.5 × 11 100
Premium Luster Photo Paper
11.7 × 16.5 50
13 × 19
Singleweight Matte Paper 13 × 19 100
17 × 22 50

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Handling Paper and Other Media | 39

Epson cut sheet paper capacity

Loading
Paper type Size (inches) capacity
Presentation Paper Matte 8.5 × 11 200
Photo Quality Ink Jet Paper
11 × 17 100
13 × 19
17 × 22 50
Proofing Paper White Semimatte 13 × 19 100
Proofing Paper Commercial
Standard Proofing Paper 240
Standard Proofing Paper SWOP 3
Ultra Premium Presentation Paper Matte 8.5 × 11 100
Enhanced Matte Paper
11.7 × 16.5 50
13 × 19
17 × 22

Follow these steps to load cut sheets in the paper cassette:

1. Make sure the printer is turned on, then press the l Paper Source
button and press d to highlight CUT SHEET.

2. Press OK.

3. The sheet icon appears on the LCD screen.

4. Lift the edge of the output tray to remove it.

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40 | Handling Paper and Other Media

5. Slide open the paper cassette, lift it slightly and then pull it out.

6. If your paper is size A3 or larger, extend the paper cassette to match the
size of the paper.

7. Slide the edge guides outward.

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Handling Paper and Other Media | 41

8. Thumb through a stack of paper, then gently tap it on a flat surface to

even the edges.

9. Load the sheets with the printable side face-down, in the portrait
orientation (short edge first). Place the paper all the way back in the
paper cassette and next to the right edge.
Make sure the stack of paper fits under the arrow on the left edge guide.

10. Slide the edge guides against the paper, but not too tightly.

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42 | Handling Paper and Other Media

11. Insert the paper cassette. Push it firmly into the printer.

12. Replace the output tray and adjust its length to fit your paper size.

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Handling Paper and Other Media | 43

Using the Front Manual Feed Slot

If you want to print on posterboard or other media 31 to 59 mil (0.8 to 1.5
mm) thick, you must use the manual feed slot. This provides a
straight-through paper path. Be sure to allow enough room behind the
Note: When the optional printer so the paper is not bent when it feeds into the printing position.
SpectroProofer is
installed, you cannot print 1. Make sure the printer is turned on, then press the l Paper Source
from the front manual button until the sheet icon appears on the LCD screen.
feed slot.
2. Press the button to release the paper.

3. Open the top cover.

4. Insert the sheet face-up, above the black rollers.

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44 | Handling Paper and Other Media

5. Push the paper under the gray feed rollers inside the printer.

6. Align the edge of the paper with the mark on the paper cassette cover, as
shown below. For longer sheets, make sure you align the right edge of
the sheet with the arrow mark on the right and the leading edge with the
OTHER mark.

Then close the top cover.

Arrow mark

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Handling Paper and Other Media | 45

7. Press the button. The printer automatically feeds the paper into
printing position.

8. Extend the output tray and cover if necessary to support the sheet as it
comes out of the printer. Make sure the roll paper cover is not open.

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46 | Handling Paper and Other Media

Using the Rear Manual Feed Slot

You may use the rear manual feed slot for thicker media types such as Velvet
Fine Art Paper and UltraSmooth Fine Art Paper. You can also use this feed
slot for other types of paper, as listed on page 37.

1. Make sure the printer is turned on, then press the l Paper Source
button until the sheet icon appears on the LCD screen.

2. Extend the paper support.

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Handling Paper and Other Media | 47

3. Adjust the edge guide according to the paper width.

4. Align the sheet with the right edge of the slot and insert it until it meets
resistance. Make sure the sheet is straight.

5. Press the d button to feed the paper.

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48 | Handling Paper and Other Media

6. Extend the output tray and cover if necessary to support the sheet as it
comes out of the printer. Make sure the roll paper cover is not open.

Using Roll Paper

You can use roll paper with a 2- or 3-inch core, up to 17 inches wide.
Manually switching from one paper roll to another is a simple process.
Check the Epson Pro Imaging website (www.proimaging.epson.com) or
your Epson Professional Imaging authorized reseller for available media.

Roll Paper Guidelines

Caution: Some 2-inch
core roll paper at widths When printing on roll paper, be sure to follow the media handling
smaller than 10" may guidelines on page 36, as well as these special guidelines for roll paper:
cause the print head to
strike the surface of the • When storing roll paper, keep it in its original packaging—including the
paper due to paper bag, end caps, and box.
curling. This will damage
the paper by leaving • To avoid feeding excess paper, make sure the sheet icon does not
scratch marks on the appear on the LCD screen. Press the l Paper Source button and press d
surface of the paper and to highlight ROLL PAPER/CUT or ROLL PAPER/NO CUT. Press OK.
it can also cause paper The or roll icon appears on the LCD screen.
jams if the paper is torn
during the printing • Choose if you want the paper to be cut automatically after each
process. If you notice page is printed.
head strike marks or
paper jams when printing • When printing on thin media, raise the paper eject support to ensure a
on this type of paper, straight cut.
Epson recommends
printing on 3-inch core
paper or wider paper.

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Handling Paper and Other Media | 49

• Choose if you’re printing on canvas or other heavy media. Media

that is too thick may damage the cutter. Use of an external cutter/scissor
is recommended.
Also choose this setting if you want to print a series of pages and keep
them together for cutting later on. The following media (and other
similar materials) do not work with, or may shorten the life of, the
built-in cutter:
• Fine art paper
• Canvas
• Vinyl
• Matte board
• Heavyweight polyester banner media

Removing and Installing the Spacer

When you perform borderless printing on roll paper, you may need to install
the borderless printing spacer supplied with the printer, depending on the
width of the paper.

Installing the Spacer

1. Remove the black paper stop from the spindle. When the 3-inch core
adapters are attached to the spindle, remove both left and right adapters.

2. Install the borderless printing spacer onto the gray paper stop. Push the
spacer until the holes line up with the holes in the paper stop.

Removing the Spacer

1. Remove the black paper stop from the spindle.

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50 | Handling Paper and Other Media

2. Remove the spacer by holding the outer edge and pulling straight off the
spindle.

Note: The spindle

accommodates both Loading the Paper onto the Spindle
2-inch and 3-inch roll
paper cores. To switch Follow these steps to attach the roll to the spindle:
between different size
cores, see page 54. 1. Slide the black paper stop (flange) off the left end of the spindle.

Avoid touching the

printable surface of
the paper as much as
possible. Oils from
your skin can affect
print quality.
2. Position the roll so the paper unwinds as shown, then slide the spindle
into the paper core.

3. Slide the black paper stop back onto the spindle and insert it into the
end of the roll. Make sure it is firmly fixed into the left end of the paper
roll.

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Placing the Paper in the Printer

Follow these steps to place the paper in the printer:

1. Open the roll paper cover.

2. Place the roll paper in the printer as shown. (The black end of the
spindle goes on the left.)

Note: To avoid feeding 3. Make sure the printer is turned on, then press the button on the
excess paper, make sure
control panel.
you don’t select
when you’re using roll
paper.

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4. Insert the leading edge of the roll paper into the roll paper feeder until
the message on the LCD screen prompts you to press the button.

5. Press the button. The printer automatically feeds the paper to the
printing position.

6. Close the roll paper cover.

Note: The maximum

page length you can print
on is limited by the printer
driver, and may also be
limited by your application
software and/or operating
system.

To avoid indenting or creasing the paper, remove it from the paper path and
roll it up when you are not printing.

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Removing Paper from the Spindle

If you need to remove the paper roll from the spindle, follow these steps:

1. Open the roll paper cover.

2. If the paper is loaded for printing, press the button. The paper rolls
up automatically.

3. Hold both ends of the spindle and lift up from the spindle holder.
(Make sure the roll paper is rewound before removing the spindle.)

4. Remove the roll paper and spindle from the printer.

5. Remove the black paper stop from the spindle.

6. Remove the roll paper from the spindle.

7. Place the roll in its original package.

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Switching Between 2-Inch and 3-Inch Roll Paper

Note: Roll paper with a You can convert the spindle to accept roll paper with either a 2-inch or
2-inch core may cause 3-inch core by using the spindle adapters. Follow these steps to attach the
paper jams on this printer adapters for using 3-inch roll paper:
due to severe paper curl.
If you notice frequent
paper jams when using
1. Remove the black paper stop from the end of the spindle.
2-inch core media, switch
to media with a 3-inch 2. Align the arrow marks as shown below and press one of the adapters
core. onto the gray paper stop until it locks in place. Press the other adapter
onto the black paper stop.

To remove the adapters, press on the four tabs.

Tab

Cutting Roll Paper Manually with the Built-in Cutter

When you’re not using the auto cut setting, you need to cut the paper
manually by pressing the button after your print job is finished. You
can use the button for most types of paper. However, if you’re printing on
fine art paper, canvas, or other heavy media, you should use a rotary paper
cutter/trimmer or scissors rather than the built-in cutter. See page 49 for a
list of media that cannot be used with the built-in cutter.

Follow these steps to cut manually with the built-in cutter:

1. Before you print, press the l Paper Source button and press d to
highlight ROLL PAPER/NO CUT. Press OK. The roll icon appears
on the LCD screen.

2. Run your print job.

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Handling Paper and Other Media | 55

3. If the paper is not positioned correctly, press the d or u buttons to

match the cutting position on the paper with the cutting position on the
left side of the print head.

4. Press the button.

5. When the confirmation is displayed on the screen, press d to highlight

Cut, then press OK. The paper is cut.
Caution: To avoid
damaging the printer, Adjusting the Platen Gap for Thick or Thin Paper
make sure you do not
select the NARROW When you print on unusually thick or thin paper, you may need to adjust
setting when you print the platen gap setting. Normally, the STANDARD setting allows the printer
on heavy media.
to adjust automatically. However, if print quality is not satisfactory when
using very thin or very thick stock, you may need to change this setting.
Follow these steps:

1. Press the Menu button. PRINTER SETUP appears on the display.

2. Press the Menu button again to display PLATEN GAP.

3. Press the Menu button. STANDARD is displayed as the current setting.

4. Use the d or u buttons to change the setting. (STANDARD is the

default setting; you can also choose NARROW, WIDE, WIDER, or
WIDEST.)

5. Press the OK button to save the setting. A checkmark appears next to the
selected setting.

6. Press the l Paper Source button to exit the menu.

If you’ve selected a non-standard platen gap, the icon appears on the

LCD screen to remind you of the narrow or wide setting. When you switch
media, don’t forget to change the setting back to STANDARD.

If you’re printing on non-Epson media, you may also need to create a paper
configuration to optimize your results. See the following section for more
information.

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56 | Handling Paper and Other Media

Optimizing the Settings for Your Paper

When you choose a media type in your Epson printer software, the driver
automatically determines the best settings for your paper. However, you may
want to fine-tune how the printer handles various media—especially if you
use non-Epson paper or a paper not supported by the driver. Use the paper
configuration settings described below. If you’re printing on unusually thick
or thin paper, you may also need to adjust the platen gap; if so, you should
Note: It’s a good idea to do that first.
keep a list describing your
paper configurations. You can create a special configuration, or group of settings, for each paper
type (up to ten types) and select the desired configuration whenever you
print on a particular stock.

Creating Custom Paper Configurations

To create a configuration for a specific paper type, make sure the paper you
want to configure is loaded in the printer. Then follow these steps:

1. Press the Menu button, then press the d button to highlight PAPER
SETUP.

2. Press the Menu button, then press the d button to highlight CUSTOM
PAPER.

3. Press the Menu button to display PAPER NUMBER.

4. Press the d button to select a paper configuration number (1 to 10).

5. Press the Menu button, then the d button to highlight PLATEN GAP.
Press the Menu button, then press the d button to select NARROW,
STANDARD, WIDE, or WIDER. The STANDARD setting is
recommended for most paper types. Press OK to save the platen gap
setting.

6. Press the l Paper Source button, then the d button to display

THICKNESS PATTERN.

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Handling Paper and Other Media | 57

7. Press the Menu button, then press OK to print the paper thickness
pattern. The printer prints a pattern similar to the following:

Smallest gap

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

8. Examine the printed pattern for the most evenly overlapping lines.
Choose the number with the most even lines. In the example shown
above, the lines under number 4 are the most even.

9. After printing the pattern, THICKNESS NUMBER is displayed. Press

the d or u buttons to select the number that you noted in step 7.

10. Press OK to save the selected value.

11. Press the l Paper Source button, then the d button for the menu
options shown below. Make any adjustments, as needed, and press the
OK button to save each setting.

You can also make similar settings using the printer driver software. For
instructions, see page 89 (OS X) or page 61 (Windows).
• PAPER FEED ADJUST A helps eliminate banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
• PAPER FEED ADJUST B adjusts the paper feed adjustment value
at the bottom of the cut sheets.
• DRYING TIME lets you print with non-Epson media and avoid
smearing the ink. You can make the print head wait up to 10
seconds after each pass to allow ink to dry on the page.
• PAPER SUCTION lets you decrease the paper suction level when
printing on thin media, such as drafting paper or backlight film.
• ROLL PAPER TENSION if wrinkles appear in the paper while
printing, select High or Extra High.
• REMOVE SKEW select whether to enable or disable paper skew
reduction.

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58 | Handling Paper and Other Media

12. When done, press the button.

Selecting Custom Paper Configurations

Once you have created a paper configuration, you can select it whenever you
print on that paper:

1. Press the Menu button, then press the d button to highlight PAPER
SETUP.

2. Press the Menu button, then press the d button to highlight CUSTOM
PAPER.

3. Press the Menu to display PAPER NUMBER, then press the d button
to select the configuration number that you want to use. If you select
STANDARD, the printer uses the driver settings. If you select a number
from 1 to 10, the control panel settings override the driver settings.

4. Press the Menu button, then press the button to exit the menu.

5. The configuration number you selected is displayed on the LCD screen.

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59

Chapter 3: Your Epson Stylus Pro 4900 comes with drivers and utilities that let you
print and manage print jobs.
Printing With
Epson Drivers ICC profiles are included, so you can use the color management features in
for Windows Adobe Photoshop or other applications, or in the driver itself. A
color-managed workflow using Photoshop and a color-calibrated monitor
will give you the most accurate colors and best output from your printer for
color photos. See page 107 for instructions.

You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the standard folder for your operating
system. When you install the Epson printer driver, the ready-made profiles
are automatically copied to the right folder.

Before you print, you need to set basic printing properties. Make sure you
have installed the Epson driver and utilities from the CD-ROM. See page 28
for instructions.

If you plan on printing borderless images on roll paper, check the guidelines
on page 60 to size your image correctly.

Tip: Check the Epson Pro This chapter includes the following information:
Imaging website at
www.proimaging.epson. • Sizing images for borderless printing on roll paper
com for updated drivers
and utilities that may
• Choosing basic print options
become available. • Choosing color management options
• Choosing roll paper settings
• Choosing cut sheet paper settings
• Choosing page layout options
• Choosing advanced black and white photo settings
• Choosing paper configuration options
• Saving, exporting, and importing groups of settings
• Managing print jobs

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Sizing Images for Borderless Printing on Roll

Paper
For true borderless printing on roll paper, you can select either Auto
Expand or Retain Size or create a custom paper size, as described on
page 67. Your image may be clipped on the left and right edges, but you can
minimize clipping by sizing your image according to the roll paper width
and by adjusting the length by adding 0.1 inch (2.54 mm) to it.

Auto Expand provides a simple solution for borderless printing with

minimal image clipping because you can create an image width almost equal
to the width of the roll media and choose between Min, Standard, and Max
expansion. If you use Retain Size, you need to size your image slightly wider
than the paper width. See the table below for guidelines:

Image width Image width

Roll paper width (with Auto Expand) (with Retain Size)
8 inches* 7.8 inches 8.25 inches
(203 mm) (198.11 mm) (209.54 mm)
10 inches 9.8 inches 10.25 inches
(254 mm) (248.92 mm) (260.35 mm)
11 inches* 10.8 inches 11.25 inches
(279 mm) (274.32 mm) (285.75 mm)
13 inches 12.8 inches 13.25 inches
(330 mm) (325.12 mm) (336.54 mm)
14 inches 13.8 inches 14.25 inches
(356 mm) (350.52 mm) (361.95 mm)
16 inches 15.8 inches 16.25 inches
(406 mm) (401.32 mm) (412.75 mm)
16.5 inches* 16.3 inches 16.75 inches
(419 mm) (414.02 mm) (425.45 mm)
17 inches 16.8 inches 17.25 inches
(432 mm) (426.71 mm) (438.15 mm)

* Requires use of the borderless printing spacer.

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Printing With Epson Drivers for Windows | 61

Choosing Basic Print Options

Before you print, you need to set basic printing properties. Make sure you
have installed the Epson driver and utilities from the CD-ROM.

The driver offers automatic settings that optimize print quality and speed
when you’re using Epson media. You can also choose custom settings for
more control over your printer and color management options.

Follow these steps to make basic settings:

1. Start an application, open the file you want to print, and select Print in
your application. You see the Print window.

2. Make sure your printer is selected, then click the Properties or

Preferences button. (If you see a Setup, Printer, or Options button,
click it instead. Then click Properties or Preferences.)
You see a window like the following:

Note: If you need more

information about print
options, you can click
the Help button on
any screen. This box shows you the
current settings, but you can’t
change them from here.

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62 | Printing With Epson Drivers for Windows

3. Select a Media Type setting that corresponds to the paper you are
printing on. See the table on page 63 for more information.
• If you are using a color-managed workflow, make sure you choose
media type and resolution settings that match the ICC profile you
are using.
• If you have saved custom media type configurations or set up
custom paper configurations, you can select them by clicking the
Custom Settings button. See page 74 for more information about
custom paper configurations.
• If the media type has been set on the printer’s control panel, select
Auto Acquire.

Note: If a color setting is 4. For the Color setting, select one of the following:
grayed out, it is not
supported for the • Color for any type of photographic printing.
selected Media Type.
• Advanced B&W Photo if you are printing black and white photos
on select paper types. (For paper types that don’t support this
option, print black and white photos with the Color setting.)
• Black only if you’re printing line drawings or other
non-photographic images.

Note: The Print Quality 5. For the Print Quality setting, choose Speed, Quality, or Max Quality.
settings depend on the Or choose Quality Options to display a window like the following:
Media Type you selected.
Choose lower print quality
for faster printing, or
SuperFine - 2880 dpi for
best quality.

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Printing With Epson Drivers for Windows | 63

Use the Speed/Quality slider to set the desired quality level. Select from
the following additional options and click OK:
• High Speed for fast, bidirectional printing at lower quality.
• Edge Smoothing to improve the quality of low-resolution images.
• Finest Detail for sharper edges on vector-based data including text,
graphics, and line art. (This setting does not affect photographs and
is not recommended for large files.)

6. Set the Mode option as follows:

• Click Automatic to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments.
If you’ve selected Color as your Color setting, you can choose one
of these settings in the drop-down menu:
Charts and Graphs intensifies colors and lightens the midtones
and highlights of an image. Use this setting for presentation
graphics.
EPSON Standard (sRGB) increases the contrast in images. Use
this setting for color photographs.
Adobe RGB matches image colors to the Adobe RGB color
standard.
If you’ve selected Advanced B&W Photo as your Color setting,
you can choose Neutral, Cool, Warm, or Sepia. To choose more
detailed settings for advanced black and white photo printing, see
page 77.
• Click Custom, then follow the instructions on page 65 to select
color management options.

Selecting the Correct Media Type Setting

The table on the next page lists the settings designed to produce the best
results on Epson media.

If your paper is not listed, check the instructions included with the paper, or
look on the Epson website www.proimaging.epson.com (U.S. sales),
www.epson.ca (Canadian sales). If you are using non-Epson paper, consult
the manufacturer for the best setting. You may have to experiment with
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64 | Printing With Epson Drivers for Windows

different settings to determine which one is best for the media you’re using.

For this media Select this Media Type setting

Photo Paper
Epson Exhibition Fiber Paper Exhibition Fiber Paper
Premium Luster Photo Paper (260) Premium Luster Photo Paper (260)
Premium Glossy Photo Paper (250) Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper (250) Premium Semigloss Photo Paper
(250)
Premium Semimatte Photo Paper (260) Premium Semimatte Photo Paper
(260)
Premium Glossy Photo Paper (170) Premium Glossy Photo Paper (170)
Premium Semigloss Photo Paper (170) Premium Semigloss Photo Paper
(170)
Premium Glossy Photo Paper Premium Photo Paper Glossy
Premium Photo Paper Glossy
Premium Semi-gloss Photo Paper Premium Photo Paper Semi-Gloss
Premium Photo Paper Semi-gloss
Premium Luster Photo Paper Premium Photo Paper Luster
Ultra Premium Photo Paper Luster
Photo Paper Gloss (250) Photo Paper Gloss (250)
Fine ArtPaper
Cold Press Bright Cold Press Bright
Cold Press Natural Cold Press Natural
Hot Press Bright Hot Press Bright
Hot Press Natural Hot Press Natural
Premium Canvas Satin Premium Canvas Satin
Premium Canvas Matte Premium Canvas Matte
Velvet Fine Art Paper Velvet Fine Art Paper
Watercolor Paper Radiant White Watercolor Paper Radiant White
Textured Fine Art Paper Textured Fine Art Paper
UltraSmooth Fine Art Paper UltraSmooth Fine Art Paper
Proofing Paper
Standard Proofing Paper (205) Standard Proofing Paper (205)

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Printing With Epson Drivers for Windows | 65

For this media Select this Media Type setting

Standard Proofing Paper (240) Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3 Standard Proofing Paper SWOP 3
Standard Proofing Paper Adhesive Standard Proofing Paper Adh
Proofing Paper White Semimatte Proofing Paper White Semimatte
Proofing Paper Publication Proofing Paper Publication
Proofing Paper Commercial Proofing Paper Commercial
Coated Matte Paper
Singleweight Matte Paper Singleweight Matte Paper
Presentation Paper Matte Presentation Paper Matte
Enhanced Matte Paper Enhanced Matte Paper
Ultra Premium Presentation Paper Matte
Plain Paper
Plain paper Plain Paper
Plain paper (line drawing)
Tracing paper
Others
Enhanced Adhesive Synthetic Paper Enhanced Adhesive Synthetic Paper
Enhanced Matte Posterboard Enhanced Matte Poster Board
Somerset Velvet (cut sheets only)

Choosing Color Management Options

The printer driver offers several methods for managing the color in your
prints, including turning the driver’s color management settings off.

If you are using color management settings in Photoshop or another

application, it is very important to access the advanced settings and turn off
color management in the printer driver, as described here. (For instructions
on using Photoshop to manage color, see page 107.)

1. In the Properties or Preferences window, make sure the Main tab is

selected.

2. For the Color setting, select Color.

3. For the Mode setting, select Custom.

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4. Choose one of the following settings (if you select Color Controls or
ICM, click the Advanced button after you select the setting):

• Color Controls lets you specify individual values for adjusting

brightness, contrast, saturation, and CMY inks, or choose from
three Printer Color Adjustment modes. You can also choose from
two Gamma settings, and use either a color circle or slide bar to
adjust color.

• PhotoEnhance™ allows you to automatically correct images and

choose from six Scene Correction settings.

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Printing With Epson Drivers for Windows | 67

Tip: If you turn off color • Off (No Color Adjustment) disables color management in the
management, you can printer driver. Choose this mode when you use a color managed
still control the ink workflow in Photoshop or other software. See page 107 for
density, as described
on page 75.
instructions.
• ICM adjusts colors based on the printer’s ICC profile, using the
Image Color Matching system. You can choose the input profile
and other settings as shown below.

In most cases, you will get better results by applying color management
in your application, rather than in the printer driver. See page 107 for
instructions.

5. Click OK to save your settings.

Choosing Roll Paper Options

Note: Many application Follow the steps in this section to print on roll paper and select settings for
settings override settings borderless printing and automatic cutting. (If you’re printing on cut sheets,
in the printer driver. see page 70.)
Always verify settings
to get the results 1. On the Properties or Preferences window, make sure the Main tab is
you expect.
selected.

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2. For the Source setting, select Roll Paper or Roll Paper (Banner).
The Roll Paper (Banner) setting allows you to print a series of
continuous images without any space between them. This option is not
available with all applications, and is mostly for tiling an image.
Save Roll Paper saves paper by not feeding the blank portion of the last
page of your document. Available only if you’ve selected Roll Paper
Tip: Creating a (Banner) as the Source setting.
user-defined paper size
generally lets you make 3. For the Size setting, select the size of your image or output paper.
the best use of your roll
paper. To make the best use of your roll paper, creating a custom paper size is
recommended. Select User Defined. You see this window:

Type a name for your custom size, then enter the size in hundredths of
an inch (or millimeters) and click Save. Then click OK.

4. If you want to reduce or enlarge your image, click the Page Layout tab.
See page 73 for more information.

5. If you want to print without margins, click Borderless. If you’re not

printing borderless images, go to step 7.
Note that borderless printing takes longer than normal printing. See
page 60 for more information about borderless printing on roll paper.

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Printing With Epson Drivers for Windows | 69

6. Click the Expansion button to select a borderless sizing option. Choose

Auto Expand or Retain Size, then click OK.

Auto Expand enlarges your image (up to 3%) to fit the size of the
paper. You can use the slider to adjust the expansion.
Retain Size prints your image at the size you specify in your
application. You need to size it slightly wider than the paper width if
you want to print without borders. See page 60 for more information.
The widths shown in the table on page 60 work with the Standard
Expansion setting.
• Use the Min setting to minimize the amount of image clipping. You
may see a white border around your image.
• Use the Max setting to maximize the image width. This will
increase the amount of image clipping.

7. Click the Roll Paper Option button. You see this window:

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8. Choose one of the following Auto Cut settings:

• Off disables automatic cutting. Choose this setting if you want to
Normal
cut
operate the cutter manually, print multiple print jobs without
cutting, or if you are printing on heavy media that must be cut by
hand. See page 54 for instructions on operating the cutter manually.
• Single Cut allows images to be printed end-to-end and saves paper.
With borderless printing, you may see a sliver of the previous or
next image if you print multiple images in one print job. You will
see a white margin between print jobs.
Double
cut • Double Cut extends the space between images and trims each print
individually. This provides the cleanest edge for borderless printing.
• Normal Cut allows margin space at the top and bottom of each
image.

9. Select these additional roll paper options, if necessary:

Single
cut • Auto Rotate saves paper if your document length is shorter than
the printable width of the roll. The document is automatically
rotated 90 degrees and printed crosswise. Be sure to click Roll
Width and select the width of your roll paper.
Note: These settings • Print Page Line prints trim lines on the right and bottom edges of
override settings made your pages.
through the control panel.
10. When you’re finished, click OK.

Choosing Cut Sheet Paper Options

Follow the steps in this section to print on cut sheet paper and select settings
for borderless printing, if desired. (If you’re printing on roll paper, see
page 67.)

1. On the Properties or Preferences window, make sure the Main tab is

selected.

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Printing With Epson Drivers for Windows | 71

2. For the Source setting, select the paper source you’re using (Paper
Cassette or Manual Feed).

3. Click Printable Area and select the setting you’d like, then click OK.
• Standard makes the bottom margin larger than the top and sides.
Note: Use Feed Adjust B
• Maximum reduces the bottom margin.
if you see banding at the
bottom margin when • Centered places the image in the center of the printable area.
using the Maximum
setting.
4. For the Size setting, select the size of the sheet loaded in the printer.

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If the size of your paper is not listed, you can create a custom paper size.
Select User Defined. You see this window:

Type a name for your custom size, then enter the size in hundredths of
an inch (or millimeters) and click Save. Then click OK.

5. If you want to print to the edges of the page, click Borderless (not
available for custom paper sizes). If you’re not printing borderless
images, go to step 7.
Note that borderless printing applies only to the left and right sides of
the page on cut sheets; margins are required at the top and bottom of the
page. For full-bleed borderless printing, use roll paper (see page 67 for
instructions).

6. Click the Expansion button and choose Auto Expand or Retain Size:
• Auto Expand enlarges your image (up to 3%) to fit the size of the
paper. You can use the slider to control the amount of expansion.
• Retain Size prints your image at the size you specify in your
application. You need to size it slightly wider than the paper width if
you want to print without borders.

7. If you want to reduce or enlarge your image, click the Page Layout tab.
See the next section for more information.

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Choosing Page Layout Options

Note: Select Landscape
You can print multiple copies, change the print orientation, reduce or
when you want to rotate
your image 90°. enlarge your image, or print on both sides of the paper.

1. On the Properties or Preferences window, click the Page Layout tab.

You see this window:

Note: Select Landscape

when you want to rotate
your image 90°.
2. Select the settings you want for Orientation and Copies.

3. Click Reduce/Enlarge if you want to have the driver resize your image.
You can select Fit to Page or Fit to Roll Paper Width, or select
Custom and enter a scaling percentage.

4. If you are enlarging your image beyond the limits of your application
program, make sure Optimize Enlargement is selected. The driver will
increase the image size up to 650% and decrease the output resolution
to stay within the pixel limitations. Depending on the resolution of your
image and the print size, you may see reduced quality in the print.

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5. Click Print Bckg Color if you want to print color on the background of
the page. Click the Color Settings button to select the color you want.

6. Click Job Settings if you want to have the time, date, and other
information about your print job printed at the top or bottom of the
page. Click Details, select the settings you want to use.

7. Click OK or Apply when you’re finished setting Page Layout options.

Choosing Paper Configuration Options

If you are using non-Epson media and you need to fine-tune its
performance, you can create a custom paper configuration and save it as a
Media Type setting in the printer driver. Then, whenever you print on that
media, you can select the custom Media Type, select the rest of your print
settings, and print. You can even export the settings to a file you can share.

1. Click the Paper Config button on the Main tab. You see this window:

Note: You may need to

2. Select the correct settings to match your ICC profile. These settings
change the Color Density
setting if your custom override any paper configuration settings you may have made using the
profile was created to printer’s control panel.
optimize D-max and color
gamut.

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• Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
• Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head
wait up to 5 seconds after each pass to allow ink to dry on the page.
• Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
• Paper Suction lets you decrease the paper suction level when
printing on thinner papers (less than 12 lb), such as CAD drafting
paper.
• Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
• Platen Gap lets you fine-tune the setting for various paper
thicknesses.
• Roll Paper Back Tension lets you adjust the tension when printing
on roll paper. Change the value if you find wrinkles on your
printouts when Auto is selected.

3. When you finish selecting Paper Configuration settings, click OK.

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4. On the Main tab, select any other necessary setting for your paper in the
Media Settings box. (See page 61 through page 67 for details.)

5. Click the Custom Settings button. You see a window like this:

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6. Verify that your settings are correct, type a name for the custom media
type, and click Save.

7. After saving your settings, you can do the following:

• To use the settings to print right away, select the name you gave
them in the Media Type list. Select the rest of the necessary print
settings and print.
• To save the settings to a file that you can share, click the Custom
Settings button again, click the name of the settings in the list,
click Export, select a location, enter a file name, and click Save.
• To import settings from a file shared with you that does not exist in
your Media Type list, click the Custom Settings button again,
click Import, select the file you want to import, and click Open.
When you return to the window shown above, click Cancel.

Choosing Advanced Black and White Photo

Settings
The Advanced Black and White Photo mode allows you to easily produce
neutral and toned black-and-white prints using your Epson driver and offers
an alternative black and white workflow. Advanced Black and White Photo
mode also provides settings for more advanced black and white control.
Whether your photo is color or grayscale, you can use this unique screening
and color management technology to create stunning black-and-white
prints. This mode is only available when printing on select media types.

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1. On the Main tab, Choose the Media Type setting for the paper you have
loaded in the printer.

2. Choose Advanced B&W Photo for the Color setting.

3. Click Custom, then click Advanced. You see this screen:

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4. You can adjust the following settings:

• Color Toning: Allows you to add tone (hue) to your black and
white output. The default is Neutral, which will provide you with a
neutral tonal scale print. You can also choose other popular presets
such as Cool, Warm, and Sepia. Note that the presets will affect the
target found in the Tone Color Circle.
• Tone: Allows you to easily change the entire tonal scale of your
black and white output. While Darker is the default setting, you
may see better results if you choose Dark.
• Brightness: Adjusts the overall lightness and darkness of your
image.
• Contrast: Adjusts the difference between the light and dark areas of
your image.
• Shadow Tonality and Highlight Tonality: Allows you to control
tonality only in the shadow or highlight areas of your image.
• Max Optical Density: Adjusts the overall density or focus of the
print. Create a soft focus print by setting the density to lower.
• Highlight Point Shift: Helps to reduce gloss differential by adding
density to the highlights of your image.
• Tone Color Circle: Click on any portion of this color wheel or
enter corresponding values to customize the tone (hue) to add to
your black and white print. The closer you select to the edge of the
wheel, the more color you will add to your black and white print.
The preview approximates the image tone based on your settings. Note
this preview will always be of the same image and is not color managed.
It is just to be used to give you a level of feedback as you make changes.

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Saving, Exporting, and Importing Custom

Settings
You can save groups of settings so you can reuse them for future print jobs
with the same profile/printer/ink/media combination. You can also export
them as a file that you can share with others, who can import them for
printing.

In addition, the printer driver includes pre-defined setting groups for various
types of printing. You can select them to set most of the settings you need,
and then customize them for your particular print job.

You can also add, delete, or hide items in the printer driver window to
customize the driver for your uses.

Saving and Exporting a Custom Settings Group

1. Follow the instructions in this chapter to select all the correct settings for
a print job.

2. Click the Save/Del button at the top of the Main or Page Layout
screen. You see a window like this:

3. Verify that your settings are correct, type a name for the settings group,
and click Save.
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4. After saving your settings, you can do the following:

• To use the setting group to print right away, select the name you
gave it in the Select Setting list, if necessary, and print.
• To save the settings to a file that you can share, click the Save/Del
button again, click the name of the setting group in the list, click
Export, select a location, enter a file name, and click Save.

Importing a Custom Settings Group

1. To import settings from a file shared with you that does not exist in your
Select Setting list, click the Save/Del button.

2. Click Import, select the file you want to import, and click Open.

3. When you return to the settings list window, click Cancel.

4. To use the setting group to print right away, select the name you gave it
in the Select Setting list, if necessary, and print.

Loading a Pre-Defined Settings Group

1. To view the settings associated with the pre-defined setting groups that
came with your printer driver, click the Save/Del button. Then click
the following category and name, and check the Registered Settings
column:
• Photo > Highest Quality

• Fine Art > Monochrome

• Proofing > ICM

2. Click Cancel.

3. To load a pre-defined setting group, select its category name in the

Select Setting list (if necessary), customize any of the settings that do
not match your print job, and print.

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Editing Printer Driver Settings

1. Click the Utility tab, then select Menu Arrangement.

2. Select the item you want to edit. You can do the following:
• Drag and drop the items to rearrange them
• Add or delete groups
• Move unused items into the Not Display group

3. When you’re finished, click Save.

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Managing Print Jobs

Your printer comes with two utilities that let you check on your print jobs
and cancel, pause, or restart them.

The Progress Meter opens each time you send a print job. Status Monitor 3,
which appears on the taskbar when you print, lets you check the printer’s
status and monitor print jobs. You can control how these programs work
using the Speed and Progress and Monitoring Preferences utilities.

Using the Progress Meter

Note: If your print job is After you send a print job, the Progress Meter window appears:
no longer spooling in the
computer, you can also
cancel it by pressing the
button, selecting
JOB CANCEL, and
pressing the OK button.

Click to cancel
printing

You can use the Stop button to cancel your print job. You also see how
much ink you have left and view printing tips.

If you don’t want the Progress Meter to appear, you can turn it off. See the
next section for instructions.

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Optimizing Print Speed

You can use the Speed and Progress utility to improve printing speed.

1. Click the Utility tab, then click the Speed and Progress button. You
see this window:

Note: If you want to

disable display of the
progress meter during
printing, you can click the
Show Progress Meter
checkbox to deselect it.

2. Select from the following options:

• High Speed Copies speeds up printing of multiple copies of the
same document using hard disk space as a cache. If you have
multiple hard drives, you can select a different drive to spool to.
• Show Progress Meter lets you control whether or not the Progress
Meter is displayed when you send a print job.
• Disable EPSON Status Monitor 3 disables the printer software
utilities. Selecting this option is not recommended unless you
experience conflicts with other software.
• Show Mouse Over Help lets you turn off the tool tips that appear
when you move your cursor over the screen.
• Always spool RAW datatype lets you spool documents using the
RAW format instead of the EMF (metafile) format. Because the
RAW format requires fewer resources, printing is faster and you can
avoid certain problems, such as insufficient memory or disk space.

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• Page Rendering Mode speeds printing by rendering the entire

page. Use this setting if print speed is extremely slow or the print
head stops for a few minutes while printing. Printing will take
longer to start.
• Coarse Rendering allows you to override the length or width
limitations in applications (such as Photoshop) that restrict the
number of pixels you can print.
• Print as Bitmap allows large or complex vector graphics to print
faster in Adobe Acrobat® or any other non-image based application.
• Allow Applications to Perform ICM Color Matching allows the
halftone output processing to be performed by the printer. This
feature speeds up processing, especially for older computers, and
ensures that the printer runs at maximum speed. This involves
image compression and decompression, and does not affect the
quality of your output.
• Change Standard Resolution allows you to change the resolution
of your output.

3. Click OK to save your settings.

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Setting Monitoring Preferences

You can choose when and how you want to be notified of problems, whether
you want a Status Monitor 3 icon to appear on your Windows taskbar, and
whether you want to allow monitoring by other users who share the printer.

1. Click the Utility tab, then click the Monitoring Preferences button.
You see this window:

2. Select the notification options you want to use if various printing events
occur.

3. If you want to have the Status Monitor 3 icon appear in your Windows
taskbar, click the Shortcut Icon checkbox. Then select the icon to use.
When the shortcut is enabled, you can simply double-click the icon to
open the Status Monitor 3 window or right-click it, then select
Monitoring Preferences in the pop-up menu.

4. Select Allow monitoring of shared printers if your printer is shared

and you want to let other users monitor it.

5. Click OK to save your settings.

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87

Chapter 4: Your Epson Stylus Pro 4900 comes with drivers and utilities that let you
print and manage print jobs.
Printing With
Epson Drivers ICC profiles for ColorSync® are included, so you can use color management
for OS X features in Adobe® Photoshop® or other applications, or in the driver itself. A
color-managed workflow using Photoshop and a color-calibrated monitor
will give you the most accurate colors and best output from your printer for
color photos. See page 107 for instructions.

You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the standard folder for your operating
system. When you install the Epson printer driver, the ready-made profiles
are automatically copied to the right folder.

Before you print, make sure you have installed the Epson printer driver and
utilities from the CD-ROM. For instructions on installing and configuring
the printer driver, see page 28.

If you plan on printing borderless images on roll paper, check the guidelines
on page 88 to size your image correctly.

Tip: Check the Epson Pro This chapter includes the following information for OS X:
Imaging website at
www.proimaging.epson. • Choosing page setup settings for cut sheets and roll paper
com for updated drivers
and utilities that may
• Choosing basic print options
become available. • Choosing color management options
• Choosing paper configuration settings
• Choosing roll paper options
• Controlling expansion of borderless images
• Creating a custom preset and printing
• Managing print jobs

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Sizing Images for Borderless Printing on Roll

Paper
For true borderless printing on roll paper, you can select a Paper Size setting
with an Auto Expand or Retain Size option, or create a custom paper size.
Your image may be clipped on the left and right edges, but you can
minimize clipping by sizing your image according to the paper width and by
adjusting the length by adding 0.1 inch (2.54 mm) to it.

Paper sizes with the Auto Expand option provide the best solution for
borderless printing with minimal image clipping. Using this setting, you can
Note: Make sure you set create an image width almost equal to the width of the roll media. If you use
the margins to zero when
printing a custom page
a paper size with the Retain Size option, you should create an image slightly
size for borderless wider than the actual width of the roll media. Or you can create a custom
printing. paper size and select the Retain Size option. See the table below for
guidelines:

Image width Image width

Roll paper width (with Auto Expand) (with Retain Size)
8 inches* 7.8 inches 8.25 inches
(203 mm) (198.11 mm) (209.54 mm)
10 inches 9.8 inches 10.25 inches
(254 mm) (248.92 mm) (260.35 mm)
11 inches* 10.8 inches 11.25 inches
(279 mm) (274.32 mm) (285.75 mm)
13 inches 12.8 inches 13.25 inches
(330 mm) (325.12 mm) (336.54 mm)
14 inches 13.8 inches 14.25 inches
(356 mm) (350.52 mm) (361.95 mm)
16 inches 15.8 inches 16.25 inches
(406 mm) (401.32 mm) (412.75 mm)
16.5 inches* 16.3 inches 16.75 inches
(419 mm) (414.02 mm) (425.45 mm)
17 inches 16.8 inches 17.25 inches
(432 mm) (426.71 mm) (438.15 mm)

* Requires use of the borderless printing spacer.

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Choosing Page Setup and Basic Print Options

Note: Many application You can choose from several options for printing on cut sheets or roll paper.
settings override the You can also select the orientation of your image and the paper size. For
printer’s page setup printing on roll media, creating a custom page size is recommended to make
options. Always verify the best use of your paper.
settings to get the results
you expect.
Note the following limitations on borderless printing:
If your application has • Borderless printing takes longer than normal printing.
margin settings, make
sure they’re turned off for • Margins are required at the top and bottom of the page on cut sheets.
borderless printing. Full borderless printing is available on roll paper only.

Once you have selected your page setup options, you need to select printing
options. The Epson driver offers automatic settings that optimize print
quality and speed when you’re using Epson media. You can also choose
additional settings for more control over your printer and color output.

1. Open the file you want to print and select Print in your application.

2. Click the arrow to expand the Print window, if necessary.

Click to expand the

Print window

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Note: If you need more 3. Choose your printer from the Printer menu.
information about print
options, click the ? Select your printer
button.

Note: If you don’t see the

Paper Size setting in the
Print window, check for it
in your application before
printing. For example, you 4. Click the Paper Size drop-down menu.
may be able to select it by
opening the File menu • If you’re printing on a cut sheet, choose the size of the paper you are
and selecting Page using and one of the options listed below. Then continue with
Setup. step 6.
• If you’re using roll paper, Epson recommends that you create a
custom paper size to make the best use of your paper. See step 5 for
instructions.

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Also be sure to select roll paper options, as described on page 96.

Select the paper size,

then choose the setting

The following settings are available, depending on the size you choose:
• The Standard size setting prints on cut sheet paper with a bottom
margin larger than the top and sides.
• Borderless (Auto Expand) prints on cut sheets and enlarges your
image (up to 3%) to fit the width of the paper (without side
borders).
• Borderless (Retain Size) prints your image at the size you specify
in your application. You need to size it slightly wider than the paper
width to print without side borders.
• Maximum reduces the bottom margin (available for printing on
plain paper sheets only).
• Roll Paper - Borderless (Auto Expand) prints without borders on
roll paper and enlarges your image (up to 3%) to fit the size of the
paper. This selection is recommended for borderless printing with
minimal clipping of your image. See page 88 for more information.

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• Roll Paper - Borderless (Retain Size) prints your image on roll

paper at the size you specify in your application. You need to size it
slightly wider than the paper width to print without borders. See
page 88 for more information.
• Roll Paper - Banner prints a series of continuous images without
any margin space between them, but with normal side borders.
• Roll Paper - Borderless Banner prints a series of continuous
borderless images without space between them.

5. If you are printing on roll paper, choose Manage Custom Sizes from
the Paper Size menu.
(If you are printing on a cut sheet, skip to step 6.)

Click to create a
custom page size

Click the + (plus sign), double-click Untitled and give your paper size a
Note: If you don’t see the name, then define its size and margins and click OK.
Orientation or Scale
settings in the Print Select your new page size from the Paper Size drop-down menu.
window, check for them
in your application before 6. Choose the appropriate Orientation and Scale for printing.
printing. For example, you
may be able to select 7. Click OK.
them by opening the File
menu and selecting Page
Setup.

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8. Select Printer Settings from the drop-down menu. You see this screen:

Select
Printer
Settings

9. If you created a custom paper size for your roll paper, select the Auto
Expand or Retain Size option in the Paper Size drop-down menu. If
you are using a color-managed workflow, make sure you choose media
type and resolution settings that match the ICC profile you are using.
See page 88 for details.

10. Select the Media Type that corresponds to the paper you are printing
on. See the table on page 104 for more information.

11. Set the Color option as follows:

• AccuPhoto HDR for any type of photographic printing.

• Advanced B&W Photo if you are printing black and white photos
on select paper types. (For paper types that don’t support this
option, print black and white photos with the Color setting.)
• Black only if you’re printing line drawings or other
non-photographic images.
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• Off (No Color Adjustment) to disable color management in the

printer driver. Choose this mode when you use a color-managed
ICC workflow in Photoshop or another software application. See
page 107 for instructions.
• Select Color Controls, then choose one of the mode settings shown
at the left in the drop-down menu:
EPSON Standard (sRGB) increases the contrast in images. Use
this setting for color photographs.
Charts and Graphs intensifies colors and lightens the midtones
and highlights of an image. Use this setting for presentation
graphics.
Adobe RGB matches image colors to the Adobe RGB color
standard.
If you’ve selected Advanced B&W Photo as your Color setting,
you can choose Neutral, Cool, Warm, or Sepia.

12. Choose one of the following Print Quality settings:

Note: The Print Quality • Draft - 360 dpi
settings available depend
on the Media Type you • Fine - 720 dpi
selected. Choose a lower • Fine - 1440 dpi
print quality setting for
faster printing or • SuperFine - 1440 dpi
SuperFine - 1440 dpi
for the best quality. 13. Choose any of the following advanced options:
®
• Super MicroWeave for maximum elimination of banding (may
not be available for certain media types).
• High Speed for fast, bidirectional printing. For higher quality,
make sure you deselect this option.
• Flip Horizontal for printing a mirror image of your file.

• Finest Detail for sharper edges on vector-based data including text,

graphics, and line art. (This setting does not affect photographs and
is not recommended for large files.)

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Choosing Advanced Media Control Options

Follow these instructions if you are using non-Epson media and you need to
fine-tune its performance.
Note: You may need to 1. Select Advanced Media Control from the drop-down menu. You see
change the Color Density this screen:
setting if your custom
color profile was created
to optimize D-max and
color gamut.

2. Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
• Color Density lets you control the ink saturation level.

• Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head
wait up to 5 seconds after each pass to allow ink to dry on the page.
• Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.

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• Paper Thickness helps reduce vertical banding and creates a

sharper image when printing on unusually thick or thin paper.
• Paper Suction lets you decrease the paper suction level when
printing on thinner papers (less than 12 lb), such as CAD drafting
paper.
• Platen Gap lets you fine-tune the setting for various paper
thicknesses.
• Roll Paper Back Tension lets you adjust the tension when printing
on roll paper. Change the value if you find wrinkles on your
printouts when Auto is selected.

Choosing Roll Paper Settings

If you are printing on roll paper, make sure you choose one of the roll paper
options as the Page Layout setting, as described on page 90. In addition,
you need to check these settings for various cutting and feeding options.

1. Select Roll Paper Settings from the drop-down menu. You see this
screen:

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2. Choose one of the following Auto Cut Settings:

• Off disables automatic cutting. Choose this setting if you want to
operate the cutter manually, use the optional Auto Take-Up Reel,
or print multiple print jobs without cutting.
• Single Cut allows images to be printed end-to-end and saves paper.
With borderless printing, you may see a sliver of the previous or
next image if you print multiple images in one print job. You will
see a white margin between print jobs.
• Double Cut extends the space between the images and trims each
print individually. This provides the cleanest edge for borderless
printing.
Normal
cut • Normal Cut allows margin space at the top and bottom of each
image.
See page 54 for instructions on using the button to operate the
cutter.

3. Select the following options, if desired:

Double • Auto Rotate saves paper if your document length is shorter than
cut
the printable width of the roll. The document is automatically
rotated 90 degrees and printed crosswise. When this option is
checked, be sure to select the width of your roll paper from the
drop-down menu.
• Print Page Line prints trim lines on the right and bottom edges of
Single your pages.
cut
• Save Roll Paper saves paper by not feeding the blank portion of
the last page of your document (available only when you’ve selected
a Paper Size setting with the Roll Paper - Banner option).

Note: These settings

override settings made
through the control panel.

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Controlling Borderless Image Expansion

To control the amount of expansion when printing using a Paper Size with
the Auto Expand option, select Roll Paper Settings from the drop-down
menu. You see this screen:

Adjust the slider to increase or decrease the amount of expansion.

The widths shown in the table on page 88 work with the Standard
Expansion setting.
• Use the Min setting to minimize the amount of image clipping. You
may see a white border around your image.
• Use the Max setting to maximize the image width. This will increase the
amount of image clipping.

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Creating a Custom Preset and Printing

Once you’ve made the correct settings for your print job, create a
custom preset. This will save you time when you use the same
profile/printer/ink/media combination for future print jobs.
Note: If you check the
settings on each screen 1. Select Summary from the drop-down menu.
in the drop-down menu,
go through them carefully
from top to bottom.
2. After verifying that your settings are correct, select Save As from the
Avoid cycling through Presets drop-down menu.
them repeatedly, or you
may lose your settings.

Caution: Do not open 3. Type a name for your custom preset and click OK.
and close the Presets
menu without typing a 4. When you’re ready to print, click the Print button.
name, or you will lose
your settings.
Whenever you want to print with your custom preset, select it from the
Presets drop-down menu.

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Choosing Advanced Black and White Photo

Settings
The Advanced Black and White Photo mode allows you to easily produce
neutral and toned black-and-white prints using your Epson driver and offers
an alternative black and white workflow. Advanced Black and White Photo
mode also provides settings for more advanced black and white control.
Whether your photo is color or grayscale, you can use this unique screening
and color management technology to create stunning black-and-white
prints. This mode is only available when printing on select media types.

Note: If you are printing 1. Select Print Settings from the drop-down menu. You see this screen:
from Photoshop, make
sure you turn off color
management when using
Advanced Black and
White mode. There are
no profiles associated
with this screening and
color management
technology.

2. Choose the Media Type setting for the paper you have loaded in the
printer.

3. Choose Advanced B&W Photo for the Color setting. Uncheck High
Speed for the best quality.

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4. Select Advanced Color Management from the drop-down menu.

You see this screen:

5. Choose the settings that are best for your photo. You can use the photo
on the screen as a guide.
• Color Toning: Allows you to add tone (hue) to your black and
white output. The default is Neutral, which will provide you with a
neutral tonal scale print. You can also choose other popular presets
such as Cool, Warm, and Sepia. Note that the presets will affect the
target found in the Tone Color Circle.
• Tone: Allows you to easily change the entire tonal scale of your
black and white output. While Darker is the default setting, you
may see better results if you choose Dark.
• Brightness: Adjusts the overall lightness and darkness of your
image.
• Contrast: Adjusts the difference between the light and dark areas of
your image.
• Shadow Tonality and Highlight Tonality: Allows you to control
tonality only in the shadow or highlight areas of your image.

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• Max Optical Density: Adjusts the overall density or focus of the

print. Create a soft focus print by setting the density to lower.
• Highlight Point Shift: If your image is prone to gloss differential,
checking Highlight Point Shift will help to reduce gloss differential
by adding density to the highlights of your image.
• Tone Color Circle: Click on any portion of this color wheel or
enter corresponding values to customize the tone (hue) to add to
your black and white print. The closer you select to the edge of the
wheel, the more color you will add to your black and white print.
The preview approximates the image tone based on your settings. Please
note this preview will always be of the same image and is not color
managed. It is just to be used to give you a level of feedback as you make
changes.

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Managing Print Jobs

After you click Print, you can monitor the progress of your print job. Follow
these steps:

1. Click the icon for your printer on the Dock. If necessary, double-click
your printer (and print queue) name. You see a screen like this:

Note: If it is no longer
spooling in the computer,
you can also cancel a
print job by pressing
the button on the
printer, selecting JOB 2. From here you can monitor the progress of your print job or do one of
CANCEL, and pressing the following:
the OK button.
• Click the print job, then click Delete to cancel the job
• Click the print job, then click Hold to pause printing
• Click a print job marked “Hold” and click Resume to resume
printing

3. When you’re finished, close the print job window, then close your
printer window.

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Selecting the Correct Media Type Setting

The following table lists the settings designed to produce the best results on
Epson media.

If your paper is not listed, check the instructions included with the paper, or
look on the Epson website www.proimaging.epson.com ( U.S. sales),
www.epson.ca (Canadian sales). If you are using non-Epson paper, consult
the manufacturer for the best setting. You may have to experiment with
different settings to determine which one is best for the media you’re using.
For this media Select this Media Type setting*
Photo Paper
Epson Exhibition Fiber Paper Exhibition Fiber Paper
Premium Luster Photo Paper (260) Premium Luster Photo Paper (260)
Premium Glossy Photo Paper (250) Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper (250) Premium Semigloss Photo Paper
(250)
Premium Semimatte Photo Paper (260) Premium Semimatte Photo Paper
(260)
Premium Glossy Photo Paper (170) Premium Glossy Photo Paper (170)
Premium Semigloss Photo Paper (170) Premium Semigloss Photo Paper
(170)
Premium Glossy Photo Paper Premium Photo Paper Glossy
Premium Photo Paper Glossy
Premium Semi-gloss Photo Paper Premium Photo Paper Semi-Gloss
Premium Photo Paper Semi-gloss
Premium Luster Photo Paper Premium Photo Paper Luster
Ultra Premium Photo Paper Luster
Photo Paper Gloss (250) Photo Paper Gloss (250)
Fine ArtPaper
Cold Press Bright Cold Press Bright
Cold Press Natural Cold Press Natural
Hot Press Bright Hot Press Bright
Hot Press Natural Hot Press Natural
Premium Canvas Satin Premium Canvas Satin

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For this media Select this Media Type setting*

Premium Canvas Matte Premium Canvas Matte
Velvet Fine Art Paper Velvet Fine Art Paper
Watercolor Paper Radiant White Watercolor Paper Radiant White
Textured Fine Art Paper Textured Fine Art Paper
UltraSmooth Fine Art Paper UltraSmooth Fine Art Paper
Proofing Paper
Standard Proofing Paper (205) Standard Proofing Paper (205)
Standard Proofing Paper (240) Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3 Standard Proofing Paper SWOP 3
Standard Proofing Paper Adhesive Standard Proofing Paper Adh
Proofing Paper White Semimatte Proofing Paper White Semimatte
Proofing Paper Publication Proofing Paper Publication
Proofing Paper Commercial Proofing Paper Commercial
Coated Matte Paper
Singleweight Matte Paper Singleweight Matte Paper
Presentation Paper Matte Presentation Paper Matte
Enhanced Matte Paper Enhanced Matte Paper
Ultra Premium Presentation Paper Matte
Plain Paper
Plain paper Plain Paper
Plain paper (line drawing)
Tracing paper
Others
Enhanced Adhesive Synthetic Paper Enhanced Adhesive Synthetic Paper
Enhanced Matte Posterboard Enhanced Matte Poster Board
Somerset Velvet (cut sheets only)

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107

Chapter 5: For the most precise color in your prints, you can use profiles designed
specifically for your printer model and paper type. Basic profiles are installed
Managing with your printer driver.
Color With
Profiles Assigning a profile to your image doesn’t alter it, only the interpretation of it
by your software and how it appears on your monitor and in a printout. This
is the best way to improve the color balance and contrast in your image.

Follow the instructions in this chapter to use Photoshop 7, CS, CS2, or CS3
to print with profiles using Photoshop color management (the steps show
only CS3 screens). It’s important to turn off color management in your
printer software when you use Photoshop color management or you’ll get
unexpected results. See one of these sections for instructions:
• “OS X Printing With a Color Profile” below
• “Windows Printing With a Color Profile” on page 111

OS X Printing With a Color Profile

First you set up your color management environment in Photoshop and
assign a profile to your image, then you select your print settings and print.

Setting Up Photoshop and Assigning a Profile

1. Open Adobe Photoshop.

2. Select Color Settings from the Photoshop or Edit menu.

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108 | Managing Color With Profiles

Note: The settings You see this window:

shown are suggested
values.

3. Select U.S. Prepress Defaults or North America Prepress 2 from

the Settings menu to set Adobe RGB (1998) as the color space. Click
OK.

4. Open the photo you want to print.

If you see an Embedded Profile Mismatch message, select Use the
embedded profile and click OK.

If you see a Missing Profile message, select Assign working RGB:

Adobe RGB (1998) and click OK.

5. When your image appears, evaluate the color balance and contrast. If
they need improvement, select Image > Mode > Assign Profile or
Edit > Assign Profile. Then select one of the following as the Profile
setting:
• A different RGB working space, such as ColorMatch RGB or
sRGB IEC61966-2.1

• A scanner profile for your scanner

• A camera profile for your digital camera
Also click the Preview box so you can see the effects of your profile
choice on the screen.
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6. Select File, then click Print or Print with Preview.

7. Click More Options or Show More Options, then select Color

Management.

8. Click Page Setup, select page settings as necessary, and click OK.

9. Under Color Handling, select Let Photoshop Determine Colors or

Photoshop Manages Colors.
Note: If your image
contains very saturated 10. Under Profile or Printer Profile, select a profile for your printer and
colors, select Perceptual. the paper you’ll use.
This reduces the color
saturation so that the 11. As the Intent or Rendering Intent setting, select Relative
colors fit within the Colorimetric or Perceptual, and click the Black Point
printer’s color gamut.
Compensation checkbox.

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Selecting Print Settings and Printing

1. Click the Print button, select Epson Stylus Pro 4900 and select
Printer Settings or Print Settings.

2. Select the Media Type setting for your paper (see page 104).

3. Set the rest of the print settings you want to use.

Note: Make sure that you
select Off (No Color 4. Make sure Color Mode is set to Off (No Color Management).
Adjustment) or Off (No
Color Management). If 5. Click Print to print your photo.
you don’t, the printer
driver will apply additional
correction to the image
data, producing
inaccurate results.

If you selected the wrong

combination of source
profile, printer profile, and
color management
settings, you’ll get
unexpected results.

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Windows Printing With a Color Profile

First you set up your color management environment in Photoshop and
assign a profile to your image, then you select your print settings and print.

Note: The settings

shown are suggested
Setting Up Photoshop and Assigning a Profile
values.
1. Open Adobe Photoshop.

2. Select Color Settings from the Edit menu.

You see this window:

3. Select U.S. Prepress Defaults or North America Prepress 2 from

the Settings menu to set Adobe RGB (1998) as the color space. Click
OK.

4. Open the photo you want to print.

If you see an Embedded Profile Mismatch message, select Use the
embedded profile and click OK.

If you see a Missing Profile message, select Assign working RGB:

Adobe RGB (1998) and click OK.

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112 | Managing Color With Profiles

5. When your image appears, evaluate the color balance and contrast. If
they need improvement, select Image > Mode > Assign Profile or
Edit > Assign Profile. Then select one of the following as the Profile
setting:
• A different RGB working space (or Profile), such as ColorMatch
RGB or sRGB IEC61966-2.1

• A scanner profile for your scanner

• A camera profile for your digital camera
Also click the Preview box so you can see the effects of your profile
choice on the screen.

6. Select Page Setup from the File menu, select your page settings, and
click OK.

7. Select File, then select Print or Print with Preview.

8. Click More Options or Show More Options, then select Color

Management.

9. Under Color Handling, select Let Photoshop Determine Colors or

Photoshop Manages Colors.

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10. Under Profile or Printer Profile, select a profile for your printer and
the paper you’ll use.

11. For the Intent or Rendering Intent setting, select Relative

Note: If your image Colorimetric or Perceptual, and click the Black Point
contains very saturated
colors, select Perceptual.
Compensation checkbox.
This reduces the color
saturation so that the
Selecting Print Settings and Printing
colors fit within the
printer’s color gamut.
1. Click the Print button, select your printer, and click Properties or
Preferences.

2. Make sure the Main tab is selected.

3. Select the Media Type setting for your paper (see page 62).

Note: Make sure that you

select Off (No Color
Adjustment). If you
don’t, the printer driver
will apply additional
correction to the image
data, producing
inaccurate results.

If you selected the wrong 4. Set the rest of the print settings you want to use (beginning on page 62).
combination of source
profile, printer profile, and
5. For the Mode setting, select Custom. Then select No Color
color management
settings, you’ll get Adjustment.
unexpected results.
6. Click OK, then click Print to print your photo.

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115

Chapter 6: The Epson Stylus Pro 4900 requires little maintenance to keep working at its
best. This chapter describes the following routine procedures:
Maintaining
and • Checking printer status and part life
Transporting • Checking and cleaning the print head
the Printer • Aligning the print head
• Replacing ink cartridges
• Changing the black ink cartridge
• Replacing the paper cutter blade
• Replacing the maintenance tanks
• Cleaning the printer
• Transporting or storing the printer

In addition to the features described in this chapter, you can also use the
menu system on the printer to fine-tune a variety of printer settings.

Alert Lamp
The Epson Stylus Pro 4900 is equipped with an alert lamp which
automatically lights or flashes when an error or warning occurs. You can set
or change the alert lamp settings in maintenance mode. (The default setting
Note: To test the print
quality, see page 118 for
is “Disable”.)
instructions on printing a
nozzle check.
Checking Printer Status and Part Life
Using the menus, you can check the amount of ink remaining, the total
number of prints, and the status of your cutter blade, maintenance tank(s),
and other printer parts. You can either print out a status check (described in
the next section), or you can view the printer’s status on the LCD screen.

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Printing Status Information

The status check sheet shows some of the current default settings, the page
count, and the status of the maintenance tank.

1. Make sure paper is loaded in the printer.

2. Press r Menu.
Note: You can replace
the ink cartridges, cutter
3. Press d to select TEST PRINT, then press r.
blade, and maintenance
tanks yourself. Other
printer parts need to 4. Press d to select STATUS SHEET, then press r.
be replaced by an
authorized service 5. Press OK to start printing.
technician.

Viewing Status Information

1. Press r Menu.

2. Press d to select PRINTER STATUS, then press r.

3. Do one of the following:

• To check the firmware version, press r again. When done, press l.
• To check the amount of ink left, press d to select INK LEVEL, then
press r. The percentage of ink left in the first cartridge is displayed.
Continue pressing d to see the status of the remaining cartridges.
When done, press l.
• To check how much capacity the maintenance tank(s) have, press d
to select MAINTENANCE BOX, then press r. The percentage
remaining for each tank is displayed. As the tank is filled, the
percentage drops. When done, press l.
Note: You can change • To check job history, press d to select JOB HISTORY, then
the units of
measurement from
press r. For the last 10 print jobs saved in the printer, you see the
centimeters to inches ink used (in milliliters) and paper used (in square centimeters). The
and feet using most recent job is saved as No. 0. When done, press l.
maintenance mode on
the printer’s control • To check the total number of prints, press d to select TOTAL
panel. See page 129 for PRINTS, then press r. When done, press l.
instructions.
4. Press to exit the menu.

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Checking Printer Status From the Printer Driver

The Epson Status Monitor utility installed with your printer driver lets you
check the levels of ink in the printer and the level of the maintenance
tank(s). Follow the steps below to use the utility to check the status.

1. Do one of the following to access the printer utilities:

Tip: On a Mac, you can • Windows 8: Navigate to the Apps or All Apps screen, select
also run maintenance
Control Panel, select Hardware and Sound, and click Devices
utilities by clicking the
Utility button in the print and Printers. Right-click the icon for your printer and select
job window or the icon Printing Preferences. Click the Utility tab.
on the printer settings
screen. • Windows 7 and Windows Vista: Click , select Control Panel,
select Hardware and Sound, and click Devices and Printers.
Right-click the icon for your printer and select Printing
Preferences. Click the Utility tab.

• Windows XP: Click Start and select Control Panel. Double-click

Printers and Faxes. Right-click your printer icon and select
Printing Preferences. Click the Utility tab.

• OS X: Open the EPSON Printer Utility4 in your Applications

folder. Select your printer and click OK.

2. Click the EPSON Status Monitor 3 icon.

The software checks the amount of ink in the printer and maintenance
Note: On the Mac, the tank(s) and displays one of these windows:
Paper Setup from Printer
is not acquired.

Windows OS X

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Checking and Cleaning the Print Head

If your printed image shows a color shift or horizontal lines, you should
check the print head to see if any nozzles are clogged or deflected. If
necessary, you can run a cleaning cycle to clear the nozzles.

You can also turn on Auto Nozzle Check from the printer’s control panel.
The printer will then check the nozzles periodically or before each print job
and clean them if necessary.

Running the Nozzle Check and Head Cleaning Utilities

Follow these steps to use your printer software to check the print head
nozzles and clean them if necessary:
Tip: On a Mac, you can
also run maintenance
utilities by clicking the 1. Make sure paper is loaded in the printer.
Utility button in the print
job window or the icon 2. Do one of the following to access the printer utilities:
on the printer settings
screen. • Windows 7 and Windows Vista: Click , select Control Panel,
select Hardware and Sound, and click Devices and Printers.
Right-click the icon for your printer and select Printing
Preferences. Click the Utility tab.

• Windows XP: Click Start and select Control Panel. Double-click

Printers and Faxes. Right-click your printer icon and select
Printing Preferences. Click the Utility tab.

• OS X: Open the EPSON Printer Utility4 in your Applications

folder. Select your printer and click OK.

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You see a menu like the following:

Windows OS X

3. Select the Nozzle Check icon and follow the instructions on the screen.

4. After the pattern is printed, use at least a 10× eye loupe to examine it.
• If the pattern looks good, as shown below, the print head is clean.

• If any dots or segments are missing or deflected, as shown below,

run a cleaning cycle as described on page 122. Then print another
nozzle check pattern to make sure the nozzles are clean.

Caution: Don’t run a

cleaning cycle while
thick media is loaded in
the printer. • If the nozzles are still clogged after three cleaning cycles, run a power
cleaning cycle as described on page 122.

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Checking and Cleaning the Print Head Using the Control

Panel
You can print a nozzle check from the control panel and examine it to
determine whether any nozzles are clogged or deflected. Then you can run a
cleaning cycle if necessary.

1. Press the button.

2. Press d until NOZZLE CHECK is selected, then press r.

3. Do one of the following:

• Select AUTO NOZZLE CHECK and press OK to run a nozzle check
without printing a pattern. The LCD screen will report if there are
any clogged nozzles and prompt you to clean them. If no nozzles are
clogged, “Nozzle clog was not detected” will show on the LCD
screen.
• Select PRINT CHECK PATTERN and press OK to start printing the
nozzle check pattern. After the pattern is printed, use at least a 10×
eye loupe to examine it.
If the pattern looks good, as shown below, the print head is clean.

If any dots or segments are missing or deflected, as shown below,

run a cleaning cycle as described on page 122. Then print another
nozzle check pattern to make sure the nozzles are clean.

Caution: Don’t run a

cleaning cycle while
thick media is loaded in
the printer. If the nozzles are still clogged after three cleaning cycles, run a power
cleaning cycle as described on page 122.

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Automatically Checking and Cleaning the Print Head

Prior to a print job, the printer automatically checks the nozzles and cleans
them if necessary. You can specify how often you want this to happen or
turn this feature off. You can also have a nozzle check pattern printed on a
regular basis, so you can check it yourself.

1. Press r Menu. PRINTER SETUP is selected. Press r again.

2. Press d until AUTO NOZZLE CHECK is selected, then press r.

3. Select one of the following, then press OK:

• ON: PERIODICALLY—The printer periodically checks its nozzles
and runs a cleaning cycle if necessary (default).
• ON: EVERY JOB—The printer automatically checks its nozzles
and runs a cleaning cycle if necessary before each print job. This
process uses a very small amount of ink (and no paper) and is
recommended if you are running large print jobs unattended.
• OFF—The printer will not perform automatic nozzle checks and
cleaning cycles.

4. Press l, then select PRINT NOZZLE PATTERN and press r.

5. Select ON: EVERY PAGE to have the nozzle check pattern printed
before each print job, or ON: EVERY 10 PAGES or OFF. These settings
take effect only when you print on roll paper.

6. Press OK to save the setting.

Manually Checking and Cleaning the Print Head

1. Make sure paper is loaded.

2. Press the button to display the Ink Menu.

3. Press d until NOZZLE CHECK is selected, then press r.

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122 | Maintaining and Transporting the Printer

4. Press d to select AUTO NOZZLE CHECK, then press OK to start

checking the nozzles.

The LCD screen will report any color that has a clog and prompt if you
want to clean it. If no clog is detected, the message “Nozzle clog was not
detected” will appear on the LCD screen.

Running Cleaning Cycles

You can run several types of cleaning cycles from the control panel (or from
the Epson LFP Remote Panel): normal cleaning, power cleaning, and
cleaning each pair of ink colors.

Run the power cleaning only if the normal cleaning process is not sufficient
to clear the nozzles. The power cycle uses a large quantity of ink, so it is
recommended only as a last resort.

You may need to replace a low cartridge to run the cleaning cycle. After
cleaning, you can reinsert the old cartridge.

1. Print a nozzle check to make sure the print head needs cleaning, as
described on page 121.
Caution: Don’t run a
cleaning cycle while 2. Make sure the printer is ready and the red B Ink Check light on the
thick media is loaded in printer’s control panel is not on or flashing.
the printer.
1. Press the button.

2. Press d until MANUAL CLEANING is selected, then press r.

3. Do one of the following:

• Choose the color pair you want to clean—Press d to highlight a
color pair, then press r to select the color pair you want to clean.
Press d to select EXECUTE or EXECUTE (POWERFUL), then
press OK to start the cleaning cycle.
• Clean all colors—Press d until ALL COLORS is selected, then press
r. Press d to select YES, then press OK to start the cleaning cycle.
• Power clean all colors—Press d until ALL COLORS (POWERFUL)
is selected, then press r. Press d to select YES, then press OK to
start the power cleaning cycle.

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4. When cleaning is finished and the P power light stops flashing, print
the nozzle check again to confirm that the head is clean.
Note: You must use at For effective cleaning, always run a nozzle check between cycles.
least a 10× eye loupe to
examine the nozzle check If the pattern is still missing segments or has deflections after a power
pattern for deflected cleaning cycle, turn the printer off and leave it overnight, then clean the
nozzles.
print head again the following morning with regular cleaning cycles. If
you still see no improvement, contact your service provider for
assistance.

Aligning the Print Head

Aligning the print head is the most important thing you can do to ensure the
best print quality. If banding appears on your prints, if they look grainy or
blurry, or if you see misregistration or “ghosting,” you need to align the print
head.

Although you can align the print head using the printer utility software, it’s
also easy to align from the printer’s control panel. This will do the most
thorough job in the shortest time, and it’s all automatic.

If you haven’t already done so, it’s a good idea to run a nozzle check before
aligning the print head (page 121). This ensures that the print head
alignment patterns print correctly.

Follow these steps to align the print head using the control panel:
Tip: To properly align the
print head, make sure the 1. Make sure the printer is turned on, then load paper.
paper you loaded matches
the setting on the printer.
2. Press r Menu.

3. Press u or d until HEAD ALIGNMENT is selected, then press r.

PAPER THICKNESS is selected.

4. Press r twice and select the paper type loaded in the printer. Then press
r, choose a specific paper, and press OK.

5. Press l three times, then press d to select ALIGNMENT.

6. Press r to select AUTO, then press r again. UNI-D (uni-directional) is

highlighted. This is the type of alignment to start with.

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7. Press r, then press OK to start the alignment process.

Each head alignment takes about 7 minutes. The printer’s white beam
sensor reads the alignment pattern and adjusts the printer automatically.
Make sure you don’t open the front cover or turn off the printer during
this process.

8. When the uni-directional alignment is finished, press r.

9. Select HEAD ALIGNMENT, select ALIGNMENT, then select AUTO.

10. Select BI-D ALL, press r, then press OK to start the alignment process.

11. When done, press to exit head alignment mode.

Replacing Ink Cartridges

Tip: You can store Before you begin a large print job, you should check your ink levels. If one of
partially used ink your cartridges is low, you can replace it before you start. Or you can wait
cartridges for up to until the ink is expended, replace the cartridge, and then continue the job
6 months. If you do so, without any loss of print quality. However, it is best to replace a low ink
Epson recommends
covering the openings
cartridge before starting a large print job.
with tape.
The easiest way to check ink levels is from the control panel LCD screen.
The numbers above the ink icons on the LCD screen correspond to the
11 ink cartridge slots on the printer.

The icons show the approximate amount of ink remaining.

Ink cartridge number

Ink remaining

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When the red B Ink Check light is flashing and INK LOW appears on the
LCD screen, the indicated cartridge is almost expended. Make sure you have
a replacement cartridge. When the light stays on and REPLACE INK
CARTRIDGE is displayed, the cartridge is expended. You must replace the
cartridge before you can continue printing.

Use the following Epson UltraChrome® HDR ink cartridges:

Note: We recommend Ink bay Slot no. Cartridge Part no.
that you use genuine
Epson cartridges and do 1 Green (GR) T653B00
not refill them. The use of 2 Light Light Black (LLK) T653900
other products may affect
your print quality and 3 Yellow (Y) T653400
Left
could result in printer 4 Light Cyan (LC) T653500
damage.
5 Vivid Light Magenta (VLM) T653600
Yields vary considerably 6 Orange (OR) T653A00
based on images printed,
7 Matte Black (MK) T653800
print settings, paper type,
frequency of use, and 8 Vivid Magenta (VM) T653300
temperature. For print Right 9 Light Black (LK) T653700
quality, a small amount of
ink remains in the 10 Cyan (C) T653200
cartridge after the 11 Photo Black (PK) T653100
“replace cartridge”
indicator comes on.
You can purchase genuine Epson ink and paper from an Epson Professional
For best printing results, Imaging Authorized Reseller. To find the nearest reseller, visit
use up a cartridge within www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or
six months of opening the call 800-GO-EPSON (800-463-7766).
package.
Before you start, make sure the printer is turned on. Then follow these steps:

1. Note the color of the cartridge that is low or expended.

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126 | Maintaining and Transporting the Printer

2. Press the ink compartment cover to open it.

Caution: Leave the

expended cartridge in the
printer until you are ready
to replace it.

To prevent ink reporting

errors, never replace the
ink cartridges with the
printer turned off.

3. Press in the cartridge you want to replace. The cartridge pops out.

WARNING: Do not shake

the expended cartridge, or
ink may leak out. If ink gets
4. Remove the expended ink cartridge from the printer. It’s a good idea to
on your hands, wash them
thoroughly with soap save your first set of expended cartridges so you can use them for
and water. If ink gets in transporting the printer, if necessary.
your eyes, flush them
immediately with water.

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5. Make sure the replacement cartridge is the correct color and remove it
from its package. Gently shake the cartridge for about 5 seconds before
installing it.

Note: If you can’t insert

the cartridge smoothly,
you may have the wrong
cartridge or are trying to 6. Hold the cartridge with the arrow pointing toward the printer. Then
insert it in the wrong slot. insert the cartridge into the slot until it clicks into place. Don’t force it
Check the package and
part number. If the B Ink
in.
light remains on after
installing the cartridge, it
may not be inserted fully.

Caution: Do not remove 7. Close the ink cover.

and re-insert cartridges
more often than
necessary. Doing so can
compromise the needle
valve seal and allow air to
enter the ink tubes,
causing nozzle damage.

Once the cartridge is installed, the printer returns to its READY state.

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Changing the Black Ink Cartridge

You can use either Matte Black or Photo Black for printing. Both cartridges
are installed all the time, and the printer knows which cartridge to use
depending on the Media Type selected in the printer driver. You may
sometimes need to switch cartridges as described below when using
non-Epson media.

The Photo Black cartridge is ideal for printing photographic images on all
media types. It is optimized for traditional photographic and ink jet-coated
papers, such as Epson Ultra Premium Photo Paper Luster and Epson Photo
Paper Semi-gloss, etc.

The Matte Black cartridge is optimized for printing photographic images on

matte or plain papers, such as Epson Ultra Premium Presentation Paper
Matte and Epson Velvet Fine Art Paper.

Generally, you should switch black ink cartridges only if you plan to run a
large number of print jobs in the new mode. Since it takes several minutes to
switch and consumes some ink, you shouldn’t switch cartridges more often
than necessary.

Follow these steps to manually switch from one cartridge to the other:

1. Press the button.

2. Press d four times to select BLACK INK CHANGE, then press r.

3. Press OK. The printer charges the printhead (this takes a few minutes)
and you a switching ink progress bar on the LCD screen.
When the change is complete, the LCD screen displays READY and the
name of the current black cartridge.

Follow these steps to enable automatic switching from one cartridge to the
other:

1. Press the Menu r button.

2. Press r at PRINTER SETUP, then press d until CHANGE BLACK INK

is selected.

3. Press r, press d to select AUTO, then press OK.

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Note: If you are unable to The printer will now automatically change the black ink depending on
access the clock settings, your media type selection.
it has already been set via
software. Use Epson
NetConfig to make clock Changing the Date and Time
adjustments.
1. Press r Menu.

2. Press d until MAINTENANCE is highlighted, then press r.

3. Press d until you see CLOCK SETTING, then press r.

4. Use the d, u, and r buttons to set each item in the date and time,
displayed in the following format: MM/DD/YY HH:MM.

5. Press OK to save the setting.

Using Maintenance Mode

Maintenance mode allows you to make special settings and perform
maintenance procedures that may be needed occasionally. You can use
maintenance mode to do the following:
• Change the language or units of measurements used on the printer’s
control panel menus.
• Adjust the maximum value for roll paper tension.
• Return all of the printer’s control panel settings to their default values.

Follow these steps to use maintenance mode:

1. Make sure the printer is turned off.

2. Press and hold the button, then press and release the P power
button until the printer turns on and the LCD screen displays
MAINTENANCE MODE.

3. Use the d and u buttons to select the settings described below. If you
need to back up to the previous menu level, press l.

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130 | Maintaining and Transporting the Printer

• To change the language on the LCD screen, press d to highlight

LANGUAGE, then press r. Press d until you see the language you
want, then press OK to select it. The printer exits maintenance
mode and returns to normal operation.
• To change the units of measurement, press d to highlight LENGTH
UNITS, then press r. Press d to switch from METRIC to
FEET/INCH, then press OK to select it. Press l when done.

• To change the temperature units of measurement, press d to

highlight TEMPERATURE UNITS, then press r. Press d to switch
from C (Celsius or centigrade) to F (Fahrenheit), then press OK to
select it. Press l when done.
• To change the number of times to perform and auto cleaning, press
d to highlight AUTO CLEANING TIMES, then press r. Press u or
d to increase or decrease the value (from 1 to 3).
• To change the alert settings, press d to highlight MAINTENANCE
ALERT, then press r. Press d to choose an item to receive a
maintenance alert, then press OK to select it.
• To choose whether or not to show remaining cut sheets, press d to
highlight CUT SHEET REMAINING, then press r. Press d to select
OFF or ON, then press OK to select the setting you want.

• To select the number of minutes to wait until automatically

entering sleep mode, press d to highlight SLEEP MODE, then press
r. Press d to select 5, 15, 60, 120, or 180 MINUTES, then press
OK to select the setting you want.

• To set the amount of idle time required until the printer

automatically powered off, press d to highlight POWER
MANAGEMENT, then press r. Press r to DISABLE or ENABLE
the POWER OFF TIMER, or press d to highlight TIME TO OFF,
press r, then press u or d to increase or decrease the value. Press
OK to select the setting you want.

• To return all control panel settings to their default values, press d to

highlight DEFAULT PANEL, then press r to display EXECUTE.
Press OK to restore the default settings.

4. To exit maintenance mode, turn off the printer by pressing the P power
button. Press the P power button again to turn on the printer in the
normal operating mode.
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Replacing the Paper Cutter

If you notice that your paper isn’t being cut cleanly, the cutter may need to
be replaced.

You can obtain a new cutter from Epson (part number C12C815351). See
page 10 for ordering details.

Removing the Old Cutter

Make sure the printer is turned off, then follow these steps to remove the
blade:

1. Open the ink cartridge covers.

2. Open the printer cover.

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3. Use a cross-head screwdriver to remove the four screws holding the front
cover in place, then remove the front cover.

4. Open the cutter cover.

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WARNING: The blade is 5. Loosen the screw holding the cutter in place, then carefully remove the
sharp. Be careful when cutter from the printer.
removing it.

6. Dispose of the cutter in accordance with local regulations.

Installing the New Cutter

Remove the new blade from its package, then follow these steps to install it:

1. Insert the new cutter into the holder. Make sure the cutter pin goes into
the hole. Tighten the screw using a cross-head screwdriver.

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134 | Maintaining and Transporting the Printer

2. Align the cutter cover, then press it in until it clicks into place.

3. Replace the front cover.

Note: If you are using the 4. Close the printer cover and ink cartridge covers.
optional SpectroProofer,
install it without replacing 5. If your printer is not cutting accurately, use the Cutter Adjustment from
the front cover. the Maintenance Menu on the control panel.

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Replacing the Maintenance Tanks

The maintenance tanks store ink that gets flushed from the system during
the initial ink charge and manual and automatic print head cleaning. When
a tank is almost full, a message appears on the LCD screen. When a tank is
completely full, the printer stops working and a message appears on the
LCD screen.

You can check how much space remains in each maintenance tank by
viewing its icon on the control panel, shown below. You can also check its
status using the menus (see page 116), using your printer software (see
page 117), or by printing a nozzle check sheet (see page 121).

Note: You can purchase

replacement items for
your printer from an
Epson Professional
Imaging authorized
reseller. To find the Maintenance tank icons
nearest reseller, visit
www.proimaging.epson.
com (U.S. sales),
www.epson.ca (Canadian The icons show the approximate amount of space remaining in the tanks.
sales), or call
800-GO-EPSON The Epson Stylus Pro 4900 has two maintenance tanks: Ink (part #
(800-463-7766).
T619000) and Borderfree (part # T619100). You need to replace each
maintenance tank when the LCD screen instructs you to do so.

The printer will not print if one of the maintenance tanks is full.

Follow these steps to replace the tanks:

1. Check the LCD screen to determine which tank needs to be replaced

(Ink or Borderfree).

2. Turn off the printer.

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Replacing the Ink Maintenance Tank

1. Open the right ink cartridge cover.

2. Pull out the maintenance tank as shown.

Caution: Be careful not

to spill ink from the
maintenance tank when
removing it. Hold it upright
at all times and dispose of
it carefully.

3. Place the used tank in the plastic bag included with the new tank and
dispose of it carefully.

4. Insert the new tank, then close the cartridge cover.

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Replacing the Borderfree Maintenance Tank

1. Remove the output tray.
Note: If the optional
SpectroProofer is
installed, remove it.

2. Release the tank lock.

3. Pull out the maintenance tank as shown.

Caution: Be careful not

to spill ink from the
maintenance tank when
removing it. Hold it upright
at all times and dispose of
it carefully.

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138 | Maintaining and Transporting the Printer

4. Place the used tank in the plastic bag included with the new tank and
dispose of it carefully.

5. Insert the new tank. Push it in firmly.

6. Set the lock, then replace the output tray.

Note: The printer will not
print if the tank is
unlocked.

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Caution: Be careful not Cleaning the Printer

to touch the gears inside
the printer. To keep your printer working at its best, you should clean it several times a
year.
To avoid damaging the
components as well as
the case, never use 1. Make sure the printer is turned off and all its lights are off. Then unplug
alcohol or thinners to the power cord and disconnect the printer from your system.
clean the printer.
2. Open the roll paper cover and remove the roll paper. Remove any sheets
Be careful not to get from the paper tray. Use a soft brush attachment to vacuum the paper
water on the printer tray.
mechanism or electronic
components.
3. If the paper path accidentally gets soiled with ink, gently clean it with a
Don’t use a hard or soft, lint-free cloth dampened with water.
abrasive brush.
4. If the outer case is dirty, clean it with a soft, clean cloth dampened with
Don’t spray the inside mild detergent. Keep the ink cartridge compartment closed to prevent
of the printer with water from getting inside.
lubricants; unsuitable
oils can damage the
mechanism. Contact
Epson if you think the
Transporting or Storing the Printer
printer needs lubrication.
If you are moving the printer a short distance (for example, in the same
building), have at least two people lift the printer.

To ship the printer, you must repack it using the original box and packing
materials and secure it to a pallet. If you do not have these items, contact
WARNING: The printer Epson to purchase them. Otherwise, the printer may be damaged beyond
weighs about 115 lb (52 kg) repair.
(without ink), and should be
lifted by two people.

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Preparing the Printer for Shipment

1. Turn off the printer and unplug the power cord.

2. Remove the following parts:

Caution: Do not turn off
the printer by unplugging • Power cord and interface cables
it or turning off a power
strip. You will not be able • All paper or other media
to lock the print head, and
ink will leak out of the • Roll paper spindle
reservoir, damaging the
printer.
• Paper tray
• Any optional components.

3. Leave the ink cartridges installed.

4. If you need to ship the printer, you must repack it using the original box
and packing materials and secure it to a pallet. If you do not have these
items, contact Epson to purchase them. Otherwise, the printer may be
damaged beyond repair.
If you are transporting the printer in your own vehicle without the
original packaging, make sure you wrap and pack the printer securely.
Transport the printer in a horizontal position on a flat, stable surface.

5. Keep the printer level while moving it.

Setting Up the Printer After Transportation

Setting up the printer after transporting it is almost identical to setting it up
for the first time.

Keep in mind that the first time you start printing after moving the printer,
the print head nozzles may be clogged—especially if the printer hasn’t been
turned on for a long time. You may need to run a cleaning cycle (page 118)
and realign the print head (page 123) to ensure good print quality.

After setting up the printer, if you see a message on the LCD screen asking
you whether you would like to run an auto nozzle check, select Y to start the
nozzle check procedure.

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141

Chapter 7: As you use your printer, you may occasionally experience a problem. You
can diagnose the problem following the guidelines in this chapter or check
Solving the FAQs at www.proimaging.epson.com. Then try the most likely solutions
Problems until the problem is fixed.

This chapter provides instructions for the following:

• Diagnosing problems
• Checking error messages and lights
• Improving print quality
• Solving operational problems
• Solving miscellaneous printing problems
• Solving paper problems, including clearing paper jams
• Uninstalling and reinstalling the printer driver

Diagnosing Problems
The Epson Stylus Pro 4900 includes a number of ways to help you diagnose
problems:
• To identify the most common problems, check the messages and lights
on the control panel. See pages 142 through 150 for more information.
• If you’re using the Epson printer driver and Status Monitor utility,
check your software for error messages. See page 117 for more
information.
• To determine whether the problem is caused by the printer itself, print a
status sheet from the control panel. See page 115 for instructions.
• Review the FAQs at www.proimaging.epson.com for possible solutions.
• If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 11.

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Checking Error Messages and Lights

The control panel includes various lights and an LCD screen to indicate the
status of the printer:

Paper Ink alert

alert light light

Power light Pause/reset

and button light and button

LCD screen

Paper feed up Paper release (ePlaten™)

button light and button

Left arrow or paper Main Menu button

source button

Paper cut
button

Ink Menu button

Paper feed down button

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Solving Problems | 143

When your paper runs out, ink is low, or a problem occurs, a message
appears on the LCD screen, and the lights on the control panel come on or
flash. The following table lists the messages in alphabetical order and
includes an explanation and instructions for correcting the problem.

Message Explanation Response

BLACK INK ERROR The type of black ink setting in Press to switch to the correct setting
the printer does not match the and continue printing.
BLACK INK DOES NOT
setting in the driver.
MATCH PRINT JOB
TO CANCEL PRINTING,
PRESS THE BUTTON
TO CHANGE BLACK INK TO
PRINT, PRESS THE
BUTTON
BORDERLESS ERROR The borderless setting is Press to cancel the print job. Change
selected and paper that doesn’t the setting in the printer driver or load
LOAD A SUPPORTED PAPER
support borderless printing is different paper.
SIZE OR LOAD PAPER
loaded.
CORRECTLY
The sheet size is not Make sure the paper is flat.
recognized.
Paper is not loaded correctly. Make sure paper is loaded correctly.
SpectroProofer is installed.
CALL FOR SERVICE An error has occurred. Note the error number, then turn the printer
off. Then check the power cord connection
The number 3000 indicates that
at both ends and turn it back on. If the
the power cord is not
message remains after restarting the printer
connected correctly.
several times, contact your service provider
as described on page 11.
CARTRIDGE COVER OPEN The cartridge covers are open. Close the left and right cartridge covers.
CLOSE RIGHT AND LEFT
CARTRIDGE COVERS
CARTRIDGE COVER OPEN The left cartridge cover is open. Close the left cartridge cover.
CLOSE LEFT CARTRIDGE
COVER
CARTRIDGE COVER OPEN The right cartridge cover is Close the right cartridge cover.
open.
CLOSE RIGHT CARTRIDGE
COVER

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144 | Solving Problems

Message Explanation Response

CLEANING ERROR Head cleaning did not clear the Press to clear the error and run the
nozzles. head cleaning utility again. If cleaning
AUTOMATIC HEAD
doesn’t start, cancel printing from the
CLEANING FAILED
computer. Then turn the printer off and back
RETRY?
on again.
YES
NO
CLEANING ERROR There is not enough ink to Select Yes and replace the cartridge (see
NOT ENOUGH INK. perform cleaning. page 124).
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
CLEANING ERROR There is not enough space in Select Yes and replace the maintenance
NOT ENOUGH EMPTY the ink maintenance tank to tank (see page 135).
SPACE IN MAINT BOX 1. perform cleaning.
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
CLOGGED NOZZLES One or more of the ink nozzles Perform head cleaning to remove any clogs.
DETECTED are clogged. This message will display until the clogged
nozzle has been cleared. Printing a check
CLEANING RECOMMENDED
pattern will clear the message.
COMMAND ERROR You may be using the wrong Press to cancel the print job and reset
printer driver. the printer. Make sure you installed the
CHECK DRIVER SETTINGS
correct driver for your printer.
Damaged data was sent to the
printer or the data has an
incorrect command.
CUTTER UNIT NEARING The paper cutter may be dull. Replace the paper cutter; see page 131.
END OF SERVICE LIFE.
RECOMMEND REPLACING
THE CUTTER UNIT
F/W INSTALL ERROR Firmware update failed. Restart the printer, then update the
firmware again; see page 33.
UPDATE FAILED RESTART
THE PRINTER
INK CARTRIDGE ALERT The ink cartridge is expended. Replace the ink cartridge; see page 124.
REPLACE INK
CARTRIDGE(S)

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Message Explanation Response

INK CARTRIDGE ALERT A non-genuine ink cartridge is Select DECLINE and replace the ink
installed. cartridge with a genuine Epson ink cartridge;
NON-GENUINE CARTRIDGE!
see page 124.
QUALITY OF NON-GENUINE
INK MAY VARY.
NON-GENUINE CARTRIDGE
MAY NOT PERFORM AT
OPTIMUM. CONTINUE?
DECLINE
ACCEPT
INK CARTRIDGE ALERT A non-genuine ink cartridge is Replace the ink cartridge with a genuine
installed. Epson ink cartridge; see page 124.
PLEASE USE GENUINE
EPSON INK CARTRIDGES
INK CARTRIDGE ERROR You tried to install an ink If you are replacing ink cartridges, check the
cartridge that cannot be used package and product code. Replace the ink
PLEASE INSTALL THE
with this printer. cartridge with a genuine Epson ink cartridge.
CORRECT INK CARTRIDGE
INK CARTRIDGE EXPENDED The ink cartridge is empty. Replace the used ink cartridge with a new
one. See page 124.
REPLACE INK CARTRIDGE
INK LOW Ink cartridge(s) are nearly Make sure you have replacement cartridges
expended (printing continues). available; see page 124. Print quality may
decline when ink is low.
INK TOO LOW TO CLEAN Not enough ink for head Replace the cartridge(s) before cleaning; see
cleaning. page 124.
REPLACE INK CARTRIDGE
INK TOO LOW TO CLEAN Not enough ink for head Replace the cartridge(s) before cleaning; see
cleaning, but enough for page 124. After cleaning is finished, you can
THE CARTRIDGE BEING
printing. re-use the low ink cartridge.
USED CAN BE INSTALLED
AGAIN FOR PRINTING
MAINT BOX 2 UNLOCKED The Borderfree maintenance Lock the maintenance tank to resume
tank is unlocked. printing.
LOCK LEVER FOR
MAINTENANCE BOX 2
MAINTENANCE BOX 1 The Ink maintenance tank is Reinstall the maintenance tank or replace it
ERROR not installed correctly or needs if needed. See page 135.
to be replaced.
REPLACE MAINTENANCE
BOX 1

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146 | Solving Problems

Message Explanation Response

MAINTENANCE BOX 2 The Borderfree maintenance Reinstall the maintenance tank or replace it
ERROR tank is not installed correctly or if needed. See page 135.
needs to be replaced.
REPLACE MAINTENANCE
BOX 2
MAINT BOX NEAR THE END One of the maintenance tanks Check the LCD screen to see which
OF SERVICE LIFE is nearing the end of its service maintenance tank needs to be replaced.
life and needs to be replaced. Replace the maintenance tank; see
page 135.
MAINTENANCE REQUEST A printer part may need to be Note the code number and contact your
replaced soon. service provider as described on page 11.
NO INK CARTRIDGES Ink cartridge(s) not installed, or Install ink cartridge(s); see page 124. Do not
an incorrect cartridge is reinstall the incorrect cartridge.
INSTALL INK CARTRIDGE(S)
installed.
NO FRONT COVER The front cover is not installed Turn off the printer, then install /reinstall the
or installed incorrectly. front cover correctly.
ATTACH THE FRONT COVER
THEN RESTART PRINTER
NO REAR UNIT The rear unit is not installed or Install the rear unit.
installed incorrectly.
INSTALL THE REAR UNIT
NO MAINTENANCE BOX 1 The Ink maintenance tank is Install the Ink maintenance tank; see
not installed. page 135.
INSTALL MAINTENANCE
BOX 1
NO MAINTENANCE BOX 2 The Borderfree maintenance Install the Borderfree maintenance tank; see
tank is not installed. page 135.
INSTALL MAINTENANCE
BOX 2
NO PAPER CASSETTE The paper cassette is not Install/reinstall the paper cassette.
installed or installed incorrectly.
INSTALL PAPER CASSETTE
NOT ENOUGH EMPTY The ink maintenance tank is too Replace the maintenance tank; see
SPACE full for head cleaning. page 135.
REPLACE THE
MAINTENANCE BOX 1
NOZZLE CLOG DETECTED There is not enough ink to Select YES, then follow the instructions to
perform cleaning. replace the ink cartridge.
NOT ENOUGH INK
CONTINUE CLEANING?
YES (RECOMMENDED)
NO

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Solving Problems | 147

Message Explanation Response

NOZZLE CLOG DETECTED There is not enough space in Select YES, then follow the instructions to
the ink maintenance tank to replace the maintenance tank.
NOT ENOUGH EMPTY
perform cleaning.
SPACE IN MAINT BOX 1
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
PAPER CUT ERROR Roll paper was not cut Press the button and open the front
correctly. cover. Remove the uncut paper.
REMOVE UNCUT PAPER
The cutter may be blunt or Reinstall or replace the cutter if necessary;
incorrectly installed. see page 131.
PAPER EJECT ERROR Roll paper is used with the cut Press the button and remove the paper.
sheet setting.
PRESS THE BUTTON
PAPER JAM Paper has jammed in the Press the button and remove the
printer. jammed paper; see page 158 for more
REMOVE PAPER FROM THE
information.
PRINTER
PAPER JAM Paper has jammed in the Press the button and remove the
printer. jammed paper; see page 158 for more
REMOVE PAPER FROM THE
information.
PRINTER
POWER OFF AND THEN ON
PAPER LOAD ERROR Paper has jammed in the rear Remove the jammed paper from the rear
manual feeder. manual feeder, then press the d button.
REMOVE PAPER FROM
REAR MANUAL FEEDER
AND PRESS THE d BUTTON
PAPER LOAD ERROR Paper has jammed in the rear Remove the the rear unit, then remove the
manual feeder. jammed paper and press the d button.
REMOVE THE REAR UNIT
TO FIX PAPER JAM
PAPER LOAD ERROR Paper has jammed in the paper Press the button and remove the
cassette. jammed paper; see page 158 for more
REMOVE PAPER CASSETTE
information.
TO FIX PAPER JAM
PAPER LOAD ERROR Paper has jammed in the Press the u button and remove the jammed
printer. paper; see page 158 for more information.
PRESS THE u BUTTON
AND REMOVE THE
JAMMED PAPER

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148 | Solving Problems

Message Explanation Response

PAPER LOAD ERROR Paper has jammed in the Press the button and remove the
printer. jammed paper; see page 158 for more
PRESS THE BUTTON
information.
AND REMOVE THE
JAMMED PAPER
PAPER LOAD ERROR Paper has jammed in the Press the button and remove the
printer. jammed paper; see page 158 for more
PRESS THE BUTTON
information.
AND RESET ROLL PAPER
PAPER LOW The paper roll is almost Replace the roll.
finished.
PAPER OUT No paper is loaded. Load paper.
LOAD PAPER The button has been Press the button, then load paper.
pressed with no paper loaded.
Paper ran out during printing. Press the button and remove the roll
paper core. Then load another roll.
PAPER SENSOR ERROR The paper is not detected. Press to clear the error, then select
the right paper.
PRESS THE BUTTON
LOAD DIFFERENT PAPER
PAPER SETTING ERROR The paper source selected in Check the Paper Source or Paper Size
the printer driver and the settings and make sure the paper is loaded
CHECK THE PAPER SOURCE
control panel do not match. correctly.
IN YOUR DRIVER SETTINGS
OR RELOAD PAPER
CORRECTLY
PAPER SETTING ERROR The wrong paper is loaded in Remove the paper from the paper cassette
the paper cassette. and feed it manually into the front or rear
THIS PAPER CANNOT BE
paper feeder.
LOADED FROM PAPER
CASSETTE
INSERT PAPER LESS THAN
8 MM THICKNESS FROM
REAR MANUAL FEEDER
PAPER SETTING ERROR The paper source selected in Check the Paper Source or Paper Size
the printer driver and the settings and make sure the paper is loaded
ROLL PAPER IS LOADED
control panel do not match. correctly.
REMOVE IT AND CHANGE
PAPER SOURCE SETTING
TO ROLL PAPER
PAPER SIZE ERROR The loaded paper size does not Make sure the paper size matches the size
match the size of the image. of the image.
LOAD CORRECT PAPER SIZE

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Message Explanation Response

PAPER SKEW Paper is not loaded straight. Press the button and make sure the
paper is loaded straight.
LOAD PAPER PROPERLY
PAPER SOURCE ERROR The paper source selected in Check the Paper Source or Paper Size
the printer driver and the settings and make sure the paper is loaded
CUT SHEET IS LOADED
control panel do not match. correctly.
REMOVE IT AND CHANGE
PAPER SOURCE TO ROLL
PAPER
PAPER SOURCE ERROR The paper source selected in Check the Paper Source or Paper Size
the printer driver and the settings and make sure the paper is loaded
ROLL PAPER IS LOADED
control panel do not match. correctly.
REMOVE IT AND CHANGE
PAPER SOURCE TO CUT
SHEET
PRINTER COVER OPEN The printer cover is open. Close the printer cover.
PLEASE CLOSE THE COVER
REPLACE MAINT BOX 1 The Ink maintenance tank is at Replace the Ink maintenance tank. See
the end of its service life and page 135.
AT THE END OF SERVICE
needs to be replaced.
LIFE
REPLACE MAINT BOX 1
REPLACE MAINT BOX 2 The Borderfree maintenance Replace the Borderfree maintenance tank.
tank needs to be replaced. See page 135.
TO CONTINUE
BORDERLESS PRINTING,
REPLACE MAINT BOX 2
SPECTROPROOFER ERROR There is an error with the Refer to the SpectroProofer User’s Guide
optional SpectroProofer. for information.
REFER TO THE MANUAL TO
FIND OUT HOW TO SOLVE
THE PROBLEM
SPECTROPROOFER ERROR There is an error with the Turn off the printer and connect the
optional SpectroProofer. SpectroProofer’s cable. Confirm that the
CONNECT CABLE OF
cable is connected properly, then turn the
SPECTROPROOFER THEN
printer back on. Refer to the SpectroProfer
RESTART PRINTER
User’s Guide for additional information.

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150 | Solving Problems

Message Explanation Response

SPECTROPROOFER ERROR There is an error with the Refer to the SpectroProfer User’s Guide for
optional SpectroProofer. additional information.
REFER TO THE MANUAL
AND CONNECT THE ILS20EP
TO SPECTROPROOFER
TURN THE POWER OFF,
AND THEN ON AGAIN
WRONG SUPPORT The paper eject support is in Lower the paper eject support.
POSITION the wrong position.
LOWER THE PAPER EJECT
SUPPORT
WRONG SUPPORT The paper eject support is in Raise the paper eject support.
POSITION the wrong position.
RAISE THE PAPER EJECT
SUPPORT

Improving Print Quality

You can often improve print quality by doing the following:
• Run a nozzle check and cleaning cycle. See page 118 for instructions.
• Align the print head. See page 123 for instructions.
• When you send a print job, make sure your print options are set
correctly. For more information, see page 59 (Windows) or page 87
(Mac).

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If none of these suggestions help, try the solutions in the following table.

Problem Solution
Your print has horizontal ◗ Check the ink indicators and light to see if you are low on ink. (If you replace
banding. ink cartridges with the printer turned off, the ink indicators will not be
accurate.) Replace ink cartridges if necessary, as described on page 124.
◗ Run a nozzle check and cleaning cycle. See page 118 for instructions.
◗ Turn off the High Speed setting. See page 84 for instructions.
◗ Make sure the Media Type setting in the printer software is correct.
◗ If you’re using cut sheet media, make sure the printable side is face up when
using the rear or front manual feed and face-down when using the paper
cassette.
◗ Choose a higher resolution.
◗ If you’re using a third-party RIP and non-Epson media, see if the RIP provides
a method for adjusting the paper feed.
Try adjusting your advanced media control settings (page 95 for OS X) or paper
configuration settings (page 75 for Windows or page 104 for OS X). Check
these settings:
◗ Make sure the Paper Thickness setting is correct for your paper.
◗ Use the Paper Feed Adjustment to tune out banding. Reduce the value for
white lines, and increase it for overlapping dark lines.
◗ If you’ve created a custom paper configuration, be sure to return the setting
to standard (STD) when you’re done using it. See page 56.
Your print has vertical ◗ Turn off the High Speed setting. See page 84 for instructions.
banding.
◗ Align the print head; see page 123.

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Problem Solution
Your print is grainy, or has ◗ Check the ink indicators and light to see if you are low on ink. (If you replace
misregistration or ghosting. ink cartridges with the printer turned off, the ink indicators will not be
accurate.) Replace ink cartridges if necessary, as described on page 124.
◗ Run a nozzle check and cleaning cycle. See page 118 for instructions.
◗ Align the print head, as described on page 123.
◗ Make sure the Media Type setting in the printer software is correct.
◗ If you’re using cut sheet media, make sure the printable side is face up when
using the rear or front manual feed and face-down when using the paper
cassette.
◗ Choose a higher resolution, such as SuperFine - 1440 or 2880 dpi.
◗ Turn off the High Speed setting. See page 84 for instructions.
You may need to adjust your advanced media control settings (page 104 for
OS X) or paper configuration settings (page 104 for OS X or page 75 for
Windows). Check these settings:
◗ Make sure Paper Thickness setting is correct for your paper.
◗ If you’ve created a custom paper configuration, be sure to return the setting
to standard (STD) when you’re done using it. See page 56.
Colors are incorrect or ◗ Make sure the Media Type setting in the printer software is correct.
missing.
◗ Run a nozzle check and cleaning cycle; see page 118.
◗ Make sure color settings in your application or printer software are correct.
◗ If you’re using a third-party RIP or non-Epson media, custom color profiles
will give you the best color reproduction.
◗ If you’re using cut sheet media, make sure the printable side is face up when
using the rear or front manual feed and face-down when using the paper
cassette.
◗ Check the expiration date printed on each of the ink cartridges. If the
cartridge is too old, replace it as described on page 124.
◗ Check the ink indicators and light, and replace ink cartridges if your ink
supply is low, as described on page 124. (If you replace ink cartridges with
the printer turned off, the ink indicators will not be accurate.)
◗ Adjust the Color Density setting in the Paper Configuration utility.

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Problem Solution
Your print has gaps or ◗ Check the expiration date printed on each of the ink cartridges. If the
appears faint. cartridge is too old, replace it as described on page 124.
◗ Make sure the Media Type setting in the printer software is correct.
◗ Run a nozzle check and cleaning cycle (see page 118).
◗ Check the ink indicators and light and replace ink cartridges if your ink supply
is low, as described on page 124. (If you replace ink cartridges with the
printer turned off, the ink indicators will not be accurate.)
◗ The paper thickness setting is not correct for your paper. Use your printer
software (page 95 for OS X or page 75 for Windows) to choose the correct
setting. When you’re done printing with a custom paper configuration, be
sure to return the setting to standard (STD).
◗ The PLATEN GAP setting is too wide. Use the menu system to change the
setting to STANDARD, or to NARROW if printing on very thin paper. See
page 55 for instructions.
Your print appears blurry or ◗ Make sure the Media Type setting in the printer software is correct.
smeared.
◗ If you’re printing on non-Epson media, you may need to adjust the paper
thickness setting, drying time, or color density. Use your printer software
(page 95 for OS X or page 75 for Windows) to choose the correct setting.
When you’re done printing with a custom paper configuration, be sure to
return the setting to standard (STD).
◗ Your paper doesn’t meet the required specifications or wasn’t stored in a
dry, humidity-free environment. Load new paper.
◗ If you’re using cut sheet media, make sure the printable side is face-up.
◗ Ink has leaked into the paper path. Wipe the paper path area of the printer
with a soft, clean cloth. See page 139 for cleaning instructions.
◗ Turn off the High Speed setting. See page 84 for instructions.
◗ The PLATEN GAP setting is too narrow. Use the control panel to change the
setting to WIDE or WIDER. See page 55 for instructions.
◗ Run a nozzle check and cleaning cycle (see page 118).
◗ You may need to uninstall and reinstall the printer driver (see page 161).
◗ If ink is smeared on the back of your print, make sure PAPER SIZE CHECK is
ON in the control panel menu. This prevents printing beyond the edge of the
paper and soiling the inside of the printer.

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Problem Solution
The bottom edge of your ◗ The paper is curled toward the printable side. Flatten the paper or curl it
print is smeared. toward the other side.
◗ Make sure the Media Type setting in your printer software is correct.
◗ If you’re printing on non-Epson media, you may need to adjust the paper
thickness setting or drying time. Use your printer software (page 95 for OS X
or page 75 for Windows) to choose the correct setting. When you’re done
printing with a custom paper configuration, be sure to return the setting to
standard (STD).
◗ If printing on thick paper, the PLATEN GAP setting may be incorrect. Use the
control panel to change the setting to WIDE or WIDER; see page 55.

Solving Operational Problems

If you can’t turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:
• Paper is loaded correctly.
• The printer is plugged securely into a working electrical outlet that’s not
controlled by a switch or timer.
• The interface cable is securely connected to the printer and your system.
• The voltage supplied by the electrical outlet matches the voltage on the
printer’s rating label. If not, turn off the power and unplug the power
cord immediately. Contact your service provider for assistance; see
page 11 for details.

If none of these suggestions help, try the solutions below.

Problem Solution
The printer stops printing ◗ If the light is flashing, the printer is performing a maintenance
unexpectedly. procedure or waiting for ink to dry. Check the display message and lights on
the control panel. Wait until the light stops flashing.
◗ Check the display message and lights on the control panel to see if an error
has occurred. Follow the instructions for the messages beginning on
page 142.
The printer sounds as if it’s ◗ Follow the instructions beginning on page 118 to clean the print head.
printing, but nothing prints.
◗ Communication between the computer and printer may have been
momentarily interrupted. Try restarting the computer and printing again.

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Problem Solution
Nothing prints. ◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in. Then restart the printer and computer.
◗ Make sure the interface cable meets the requirements; see page 11 or 12.
◗ The printer port setting doesn’t match the printer connection port
(Windows).
Windows 8.x: Navigate to the Apps or All Apps screen. Select Control
Panel > Hardware and Sound > Devices and Printers. Right-click the icon
for your printer, then select Properties or Printer Properties. Click the Ports
tab and make sure your printer port is selected.
Windows 7 & Windows Vista: Click > Control Panel > Hardware and
Sound > Devices and Printers. Right-click the icon for your printer, then
select Properties. Click the Ports tab and make sure your printer port is
selected.
Windows XP: Click Start > Control Panel > Printers and Other Hardware
> Printers and Faxes. Right-click the icon for your printer, then select
Properties. Click the Ports tab and make sure your printer port is selected.
◗ Download and install the latest driver for OS X or Windows from the Epson
website at www.proimaging.epson.com.

Solving Miscellaneous Printing Problems

If your printouts are not what you expected, try the suggestions below:

Problem Solution
Your print has incorrect or ◗ Make sure your software is installed correctly and the printer is selected.
garbled characters.
◗ Clear any stalled print jobs.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in at both ends.
Your print has incorrect ◗ Check the page size or paper size settings in your application. Make sure
margins. they are within the printer’s printable area.
◗ Make sure the Paper Size and Borderless settings in your printer software
are correct for the paper you’re using.
◗ The ROLL PAPER MARGIN setting on the PRINTER SETUP menu is
incorrect.
Your image is inverted. ◗ Turn off the Flip Horizontal or Mirror Image setting in your printer software.
See page 94 (OS X) or page 73 (Windows) for instructions.

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156 | Solving Problems

Problem Solution
Blank paper is printed. ◗ Make sure your software is installed correctly and the printer is selected.
◗ Make sure the Paper Size setting in your printer software is correct for the
paper you’re using.
◗ Make sure the Paper Source setting in your printer software is correct.
A ruled line on your print ◗ Align the print head as described on page 123.
appears to shift.
◗ Run a nozzle check and cleaning cycle; see page 118.
Color images print in black ◗ Make sure the Color setting is correct in your printer software.
only.
The printer continues to feed ◗ Press the Pause/reset button on the printer to clear any print job data
paper after you have in the printer’s buffer and reset the printer.
cancelled a job. ◗ Make sure the paper source is set correctly.
Roll paper cannot be cut. ◗ The paper cutter may be dull. Follow the instructions on page 131 to replace
the cutter.
◗ Make sure appears on the LCD screen. If not, press the l Paper
Source button to select this setting. Also check the Auto Cut settings in your
printer software.
Printing is too slow. ◗ Turn on the High Speed setting. See page 84 for instructions.
◗ Choose a lower resolution in your printer software for faster printing.
◗ Clear space on your hard drive or run a defragmentation utility.
◗ Don’t run too many applications at the same time.
◗ Turn off virtual memory.
◗ Add RAM to your system.
◗ Try printing when there is less traffic on the network, or move the printer to a
different network segment.

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Solving Paper Problems

If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
• For roll paper, try adjusting the Paper Suction setting. See page 56 for
more information. You can also adjust this setting through your printer
driver.
• For heavy or thick media, follow the instructions on page 55 to load the
media correctly.
• Make sure the paper is not folded, wrinkled, or damp.
• Make sure the printer’s environment falls within the required
temperature and humidity range.
• Make sure the paper is not too thick or too thin. See page 35 and
page 164 for paper specifications.
• Make sure no foreign objects are inside the paper path.
• Make sure the printer isn’t located in a brightly lit area. The paper
sensors may not operate correctly.
• Make sure the Media Type and Source settings in the printer software
are correct.
• Make sure the PLATEN GAP setting is correct for the paper or media
you’re printing on. See page 55 for more information.
• If you’re not using Epson media, use a paper configuration to adjust for
the paper’s thickness and drying time; see page 56.

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Clearing Paper Jams

When paper gets jammed in the printer, printing stops and you see a PAPER
JAM message on the LCD screen.

Follow these steps to clear a roll paper jam:

1. Cut the paper at the paper insertion slot.

2. Hold both ends of the spindle and lift up from the spindle holder.

3. Remove the jammed paper from the roll paper feeder or front manual
feeder.

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4. Open the printer cover, if necessary, and remove any other jammed
paper.

5. Close the printer cover, if necessary. Press the P power button to turn
the printer off and then back on.

Follow these steps to clear a cut sheet paper jam:

1. Remove the output tray and the paper cassette.

2. Remove the jammed paper.

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160 | Solving Problems

3. If paper is jammed in the rear, remove the rear access panel by pulling it
towards you as shown below. Remove the jammed paper and replace the
rear access panel.

4. Remove jammed paper from the front manual feeder.

5. Open the printer cover and remove any other jammed paper if
necessary.

6. Close the printer cover, if necessary. Press the P power button to turn
the printer off and then back on.

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Tip: Check the Epson Uninstalling and Reinstalling the Printer Driver
Pro Imaging website at
www.proimaging.epson. If you need to uninstall and then reinstall the printer driver software for any
com for updated drivers reason, follow the instructions in the appropriate section below.
and utilities that may
become available.
OS X
1. Select System Preferences, then select Print & Fax.

2. Select your printer, then click the – button.

3. If you want to reinstall your printer software, restart your Mac. Then
follow the instructions on page 28 to install the software.

Windows
1. Do one of the following:
Windows 8.x: Navigate to the Apps or All Apps screen. Select Control
Panel > Programs > Programs and Features. Select the uninstall
option for your Epson product, then select Uninstall.
Windows 7 and Windows Vista: Click > Control Panel >
Uninstall a program. Select EPSON Printer Software in the program
list.
Windows XP: Click Start > Control Panel > Add or Remove
Programs. Select EPSON Printer Software in the program list and
click Change/Remove.

2. Select your printer icon and click OK. Follow the on-screen instructions
to uninstall your software.

3. If you want to reinstall your printer software, restart your computer.

Then follow the instructions on page 28 to install the software.

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163

Appendix A: Clearing Stored Print Information

Specifications Your Epson printer stores various print information for the last 10 jobs
printed, such as print job name, computer name, date, time, number of
prints, etc.

If you wish to clear this information (for example, before selling your Epson
printer to another party), you may do so by running the printer’s nozzle
check pattern 10 times. See “Running the Nozzle Check and Head Cleaning
Utilities” on page 118.

Environmental
Operation Storage
Temperature 50 to 95 °F –4 to 104 °F
(10 to 35 °C) (–20 to 40 °C)
Print quality guarantee:
59 to 77 °F
(15 to 25 °C)
Humidity 20 to 80% RH 5 to 85% RH
(without (stored in shipping
Print quality guarantee:
condensation) container)
40 to 60%

Electrical
Specification Description
Input voltage range 100 V to 240 V
Rated frequency range 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Rated current 1.0 A at 120 V
0.5 A at 220 V
Power consumption Approx. 52 W (Approx. 55 W when the optional
SpectroProofer is installed)
Approx. 8.5 W in low-power mode
Approx. 5.0 W (NW connection)
Approx. 0.5 W or less in power off mode

Check the label on the back of your printer for voltage information.

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164 | Specifications

Dimensions and Weight

Specification Description
Height 26 inches (405 mm)
Width 40 inches (863 mm)
Depth 36 inches (766 mm)
Weight 115 lb (52 kg) printer,
(without consumables) stand, and paper basket

Printer Interfaces
• USB (1.1 and 2.0 compatible)
• Ethernet 10/100 BaseT

Safety Approvals
Safety standards UL 60950-1
CSA 22.2 No. 60950-1
EMC FCC part 15 subpart B, class B
CAN/CSA-CEI/IEC CISPR 22 Class B

Media

Roll Paper
Maximum roll width 17 inches (432 mm)
Maximum roll length Up to 147 feet (45 m) for 2-inch cored media
Up to 662 feet (202 m) for 3-inch cored media
Weight range 17 to 24 lb (64 to 90 g/sm)
Roll paper compatibility Handles both 2- and 3-inch cored media
Maximum roll paper 4 inches (103 mm) (2-inch core) or
diameter 5.9inches (150 mm) (3-inch core)

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Specifications | 165

Cut Sheets
Sizes 8 × 10 inches
A4 (8.3 × 11.7 inches)
Letter (8.5 × 11 inches)
B4 (JB4) (10.1 × 14.2 inches)
11 × 14 inches
30 × 40 cm (11.8 × 15.7 inches)
A3 (11.7 × 16.5 inches)
US B (11 × 17 inches)
Super A3/B (13 × 19 inches)
B3 (JB3) (14.2 × 20.3 inches)
16 × 20 inches
40 × 60 cm (15.7 × 23.6 inches)
A2 (16.5 × 23.4 inches)
US C (17 × 22 inches)
Weight range 17 lb bond up to 24 lb posterboard

Since the quality of any particular brand or type of paper may be changed by
the manufacturer at any time, Epson cannot attest to the quality of any
non-Epson brand or type of paper. Always test samples of paper stock before
purchasing large quantities or printing large jobs.

Poor quality paper may reduce print quality and cause paper jams or other
problems. If you encounter problems, switch to a higher grade of paper. Do
not use curled, folded, or deckle-edge paper.

Printable Area
Default roll paper margins are 0.12 inch (3 mm) top and bottom, and
0.12 inch (3 mm) right and left. Using the Menu system, you can set all the
margins to 15 mm or 3 mm.

Default cut sheet margins are 0.12 inch (3 mm) top, right, and left, and
0.56 inch (15 mm) bottom.

The borderless printing feature allows edge-to-edge printing on some media.

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166 | Specifications

Ink Cartridges
Cartridge life: 2 years from production date if unopened; within
6 months after opening package, at 77 °F (25 °C)
Temperature:
Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F
Storage (installed) –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F
Capacity: 200 ml
Weight Approximately 0.85 lb (385 g)

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167

Index A Control panel

Accessories, 10 aligning print head, 123 to 124
Adding printer (OS X), 32 to 33 buttons, 17, 142
Adobe Photoshop, 107 to 113 changing language, 129 to 130
Aligning print head, 123 to 124 changing measurement units,
Always spool RAW datatype 129 to 130
setting, 84 cleaning print head, 120 to 123
Auto Cut setting, 97 illustration, 17, 142
Windows, 70 ink levels, checking, 116,
Auto Rotate setting, Windows, 70 124 to 125
lights, 17, 142
messages, 142
B monitoring printer, 142
Banding, 151 restoring default settings,
Blank pages, 156 129 to 130
Blurry prints, 153 status check, printing, 116
Bonjour printing, 32 Control panel menus
Borderless printing Custom Paper, 56 to 58
OS X, 89 to 92 CR (carriage) motor, checking status,
Windows, 60, 67 to 72 115
Buttons, control panel, 17, 142 Custom paper size
OS X, 89 to 92
Windows, 60, 68, 72
C Custom Preset
Cable OS X, 99
printer, 11, 12 Windows, 80 to 81
problems, 155 Cut sheet paper
requirements, 11, 12 heavy stock, 43 to 48
Canceling print jobs paper paths, 37 to 38
OS X, 103 printable area, 165
Windows, 83 tray capacity, 38
Cartridges, see Ink cartridges Cutter
checking printer status, 117 cutting paper manually, 54 to 55
Cleaner (cleaning unit), checking ordering replacement, 10
status, 115 replacing, 131 to 134
Cleaning
print head, 118 to 123
printer, 139
D
Coarse Rendering setting, 85 Date and time setting, 129
Color management Default settings, restoring, 129 to 130
OS X, 107 to 110 Deleting print jobs
profiles, 107 to 113 OS X, 103
Windows, 65 to 67, 111 to 113 Windows, 83
Color problems, 152, 156 Depth of printer, 164

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168 | Index

Diagnosing problems, 141 Help, Epson, 11

Dimensions of printer, 164 High Speed Copies setting, 84
Documentation, how to use, 9 High Speed setting
OS X, 94
Windows, 63
E Humidity requirements, 163
Electrical specifications, 163
Energy consumption, 163
Environmental specifications, 163 I
ePlaten, 17 ICM setting, 67
Epson Ink
accessories, 10 light, 17, 142
help, 11 lightfastness, 166
media, 48 maintenance tank, 115
Preferred Limited Warranty Ink cartridges
Plan, 11 checking status, 117, 124 to 125
Error messages, 143 installing, 21 to 23
Error notification, Windows, 86 ordering, 22, 125
Ethernet interface replacing, 124 to 127
configuring, 26 to 28 safety instructions, 15
connecting, 26 specifications, 166
Ethernet port, 16, 164 Installing printer driver
OS X, 30
Windows, 28 to 30
F Inverted images, 155
Faint prints, 153
Firmware, updating, 33 to 34
Flip Horizontal setting J
OS X, 94 Jams, paper, 158 to 160
problems, 155 Job history, 116

G L
Gaps in prints, 153 Language, control panel, 129 to 130
Garbled characters, 155 Layout
Ghosting, 152 OS X options, 89 to 92
Grainy prints, 152 Windows options, 73
LCD display icons, 17
LFP Remote Panel, 33 to 34
H Lightfastness, 166
Head Alignment menu, 123, 124 Lights, control panel, 17, 142
Head unit (print head), checking
status, 115
Heavy media, cutting, 54 to 55
Height of printer, 164

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Index | 169

M Network setup
control panel, 26 to 28
Mac
adding printer, 32 to 33
Bonjour printing, 32 O
installing printer driver, 30
Optional equipment, 10
TCP/IP printing, 33
OS X
Maintenance, 115 to 139
checking printer status, 117
Maintenance menu, 122
color management, 107 to 110
Maintenance mode, 129 to 130
system requirements, 12
Maintenance tanks
uninstalling software, 161
checking status, 117
advanced media control settings,
ordering, 10, 10
95 to 96
replacing, 135 to 138
basic print options, 89 to 94
Manuals, how to use, 9
borderless printing, 89 to 92
Margins
canceling print jobs, 103
incorrect, 155
custom paper size, 89 to 92
minimum, 165
custom preset, 99
printing without, 67 to 72, 92
Media Type setting, 93, 104 to 105
Media Type
monitoring print jobs, 103
OS X, 93
page setup options, 89 to 92
Windows, 62, 74 to 77
roll paper settings, 96 to 97
Media Type setting, 104 to 105
Memory, requirements, 11, 12
Menus P
Head Alignment, 123, 124 Page Line setting
Maintenance, 122 OS X, 97
Printer Setup, 120, 121, 122 Windows, 70
Printer Status, 33 Page Rendering Mode setting, 85
Test Print, 116 Page setup options
Messages, control panel, 142 OS X, 89 to 92
Mirror Image setting
problems, 155
Windows, 73
Monitoring printer
control panel, 142
OS X, 103
Windows, 83 to 86
Moving printer, 139 to 140

N
Network port
Windows, 31 to 32

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Paper Platen Gap setting

attaching to spindle, 50 OS X, 96
configuration settings, 74 to 77, problems, 153
95 to 96, 153 Windows, 75
custom settings, 56 to 58 Posterboard, 43 to 48
custom size, 60, 68, 72, 89 to 92 Power cleaning cycle, 122 to 123
cut sheet, 36 to 48 Power consumption, 163
Epson, 48 Power light, 17, 142
handling, 56 to 58 Preset
heavy stock, 43 to 48 OS X, 99
jams, 158 to 160 Windows, 80 to 81
light, 142 Print as Bitmap setting, 85
loading in tray, 36 Print head
loading manually, 43 to 48 aligning, 123 to 124
OS X options, 89 to 92 checking status, 115 to 116
non-Epson, 56 to 58 cleaning, 118 to 123
ordering, 48 Print jobs
printable area, 165 canceling, 83, 103
problems, 157 to 160 managing, 83 to 86, 103
removing from spindle, 53 pausing, 83, 103
roll, 48 Print quality
specifications, 164 OS X, 94
suction, 57, 75, 96 problems, 150 to 154
trim lines, 70, 97 Windows, 62 to 63
Paper cutter, see Cutter Print speed, improving in Windows,
Paper paths, 37 to 38 85
Paper Size setting Printable area, 165
OS X, 89 to 92
problems, 155, 156
Windows, 68, 71 to 72
Paper Source setting
problems, 156
Windows, 68, 71
Paper tray
capacity, 38
loading, 36
Pause/reset light, 17, 142
Pausing print jobs
OS X, 103
Windows, 83
PF (paper feed) motor, checking
status, 115
PhotoEnhance, 66
Photoshop, Adobe, 107 to 113

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Printer Problems
cable, 11, 12 banding, 151
checking status, 83 to 86, 117 blank paper, 156
cleaning, 139 blurry prints, 153
default settings, restoring, cable, 155
129 to 130 color, 152, 156
dimensions, 164 diagnosing, 141
maintaining, 115 to 139 faint prints, 153
monitoring, 83 to 86, 117 garbled characters, 155
moving, 139 to 140 ghosting, 152
parts, 16 graininess, 152
setting up on network, 23 inverted image, 155
software, uninstalling, 161 margin, 155
specifications, 163 misalignment, 151
status check, 117 misregistration, 152
storing, 139 to 140 nothing prints, 155
total print volume, 116 operational, 154 to 155
transporting, 139 to 140 paper, 157 to 160
turning off, 14 print quality, 150 to 154
weight, 164 print speed, 85, 156
Printer driver printing stops, 154
installing in OS X, 30 roll paper cannot be cut, 156
installing in Windows, 28 to 30 smeared prints, 153
Profiles, color, 107 to 113
Progress Meter, 83, 84

Q
Quality Options, Windows, 62 to 63

R
Registering non-Epson media,
56 to 58
OS X, 95 to 96
Windows, 74 to 77
Requirements, system, 11, 12
Resolution
OS X, 94
Windows, 62

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Roll paper T
attaching to spindle, 50
TCP/IP
cannot be cut, 156
setting up, 33
cutting manually, 54 to 55
Technical support, 11
loading, 48 tto 52
Temperature requirements, 163
OS X settings, 96 to 97
Test Print menu, 116
ordering adapters, 10
Time and date setting, 129
printable area, 165
Total prints, checking, 116
removing from spindle, 53
Transporting printer, 139 to 140
Save Roll Paper setting, 68, 97
Trim lines, printing
trim lines, 70, 97
OS X, 97
Windows settings, 67 to 70
Windows, 70
Troubleshooting, 141 to 161
S
Safety U
approvals, 164 UltraChrome with Vivid Magenta ink
instructions, 13 to 15 cartridges, 125
Save Roll Paper setting Uninstalling software, 161
OS X, 97 USB cable
Windows, 68 port, 164
Setting up printer, on network, 23 requirements, 11, 12
Software User-defined paper size
uninstalling, 161 OS X, 89 to 92
Specifications Windows, 60, 68, 72
electrical, 163 Utility menu
environmental, 163 OS X, 117, 118
ink cartridges, 166 Windows, 84, 117, 118
paper, 164
printable area, 165
printer, 163 W
SpectroProofer, ordering, 10 Waste ink system, 117, 135 to 138
Speed and Progress utility, 83 to 86 Weight of printer, 164
Spindle Width of printer, 164
adapter, 54
loading roll paper, 50
removing roll paper, 53
Status Monitor
OS X, 117
Windows, 83 to 86, 117
Storing printer, 139 to 140
Suction, 57, 75, 96
Support, Epson, 11
System requirements, 11, 12

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Windows
adding network port, 31 to 32
basic print options, 61 to 63
borderless printing, 60, 67 to 72
canceling print jobs, 83
checking printer status, 117
color management, 65 to 67,
111 to 113
custom paper size, 60, 68, 72
custom presets, 80 to 81
installing printer driver, 28 to 30
layout options, 73
managing print jobs, 83 to 86
Media Type setting, 62, 74 to 77
monitoring preferences, setting, 86
paper configuration options,
74 to 77
roll paper options, 67 to 70
Speed and Progress utility, 83 to 86
status alerts, 86
Status Monitor, 83 to 86
system requirements, 11
uninstalling software, 161
user-defined paper size, 60, 68, 72

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