Controlled Flight Into Terrain (CFIT) : The Problem That Never Went Away
Controlled Flight Into Terrain (CFIT) : The Problem That Never Went Away
Robert Sumwalt
US National Transportation Safety Board
Gulfstream GII Accident
• Threats
– Threats can increase error potential
– Threats “put holes in” or weaken our barriers
against error
“Errar e humano”
Why error management?
• Traditional thinking focused on eliminating
human error in aviation
• Contemporary thinking acknowledges that
error is a way of life
– given the acceptance that human error may occur, the
focus has become “How do you effectively manage
error?”
– proper error management greatly enhances safety
Errors will occur
“So we must create an error
management system in which the crew
recognizes and corrects errors before
negative consequences occur.”
• Good training
• High levels of proficiency
• Following SOPs
• Minimizing distractions
• Planning ahead
• Maintaining situational awareness
• CRM – the effective use of all available
resources
Trapping Errors
• Once an error is committed, it is difficult
to catch (trap) your own error
• Other people are often more likely to
catch your error
• Therefore, redundancy
is one strong defense
against error
Layers of Defense (barriers)
to trap crew errors
Onboard Alerting External
Equipment Alerting,
i.e., ATC
PNF/PM
Pilot Flying
Examples of how “holes in
defenses” can be formed
• Procedural non-
• Increasing workload
compliance
• Time pressure • Poor crew coordination
• Fatigue • Interruptions / Distractions
Layers of defense help deflect
errors from becoming hazards
Potential
Hazard
Error
Error Trapped.
Hazard Averted
Learjet 35A
October 24, 2004
San Diego, CA
5 Fatalities
SAN DIEGO, CA
BROWN FIELD MUNI
Acknowledge that we
are error prone
Threat and Error
Management ABCD’SS
Acknowledge errors
Threat and Error
Management ABCD’SS
Maximize Barriers
Realize the importance of
redundancies
Maximize Barriers
Flight Crew Example:
• Climbing out
of 10,000 feet,
with clearance
to 12,000
– Timing of “10,000
foot announcement”
Maximize Barriers
Planing and awareness are
the keys
• We’re not saying don’t do these things -
obviously you must do them
• The point is to PLAN them (when able) to
conduct them during lowest workload,
least risk periods
• We realize that not everything can be
planned, so when one pilot is out of loop,
be very aware of reduced redundancy
Maximize Barriers
Threat and Error
Management ABCD’SS
Communicate
Threats and Intentions
Effectively
Communicate
Communicate
Ways communications
can be improved
• Research shows that the way a crew
communicates can be a predictor of the
way that the crew performs.
– Crews who communicated better were those
crews who made fewer errors
Communicate
Improving
communications
• Improved performance (i.e., fewer errors)
was associated with crews who showed
increased number of :
– commands
– inquiries
– acknowledgements
– verbal observations about flight status
Communicate
“Hint and Hope”
• Someone drops a
subtle hint, hoping
the other person will
get the message
– Ineffective
– Very Risky
Communicate
Effective Assertion Model
1. Opening
2. Statement of Concern
3. State the problem
4. Propose a solution
5. Achieve agreement
Distractions and
Interruptions
Distractions & Interruptions
can form “holes in defenses”
Manage Distractions
Distractions & Interruptions
are Red Flags
• Treat Distractions
and Interruptions
as Red Flags
Manage Distractions
“Interruptions Always
Distract”
IAD
Manage Distractions
Threat and Error
Management ABCD’SS
Follow SOPs
Standard Operating Procedures
Accident Prevention
Strategies
Hull-loss Accidents over 10 Year Period
Percentage of Accidents
Primary Factor 10 20 30 40 50 60
Pilot Flying (PF) adherence to procedure
Other operational procedural
considerations
Pilot Not Flying (PNF/PM) adherence to
procedure
Embedded piloting skills
Design improvement
Captain or instructor pilot exercise
of authority
Maintenance or inspection action
Approach path stability
ATC system performance
First officer’s cross-check 138 Accidents 5,686 Fatalities
performance as non-flying pilot Each bar represents the percentage of
hull-loss accidents that contained at
Go-around decision least one instance of the listed
Runway hazards prevention strategy.
• “Normalization of Deviance”
Follow SOPs
Standard Operating
Procedures
• SOPs establish a consistent baseline for
performance
• Because the baseline is established,
deviations from it can be identified easier
– “Hmm, I don’t usually miss things like that.”
• Allows crewmembers to concentrate on
issues not covered by SOPs
Follow SOPs
Threat and Error
Management ABCD’SS
Sensible?
Sensible?
Sensible?
Threat and Error
Management ABCD’SS
A Acknowledge
B Barriers
C Communicate
D Distractions
S SOPs
S Sensible
Controlled Flight Into Terrain:
The problem that never went away
CFIT is still a safety problem!
A good defense against CFIT is having an operational
TAWS with latest software updates.
TAWS is not the absolute answer.
Practice ABCD’s of Threat and Error Management.
Share this message with those that you fly with and your
co-workers.