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Shamshad E.M Mobile No: +974 5505 9870 E-Mail Location: Doha, Qatar

This document contains the resume of Shamshad E.M., who is seeking a position as a logistics coordinator. He has over 3 years of experience in logistics and customer service roles. His previous roles include working as a territory sales executive and logistics coordinator, where he coordinated shipping, responded to customer issues, and maintained client databases. He has a bachelor's degree in commerce and a postgraduate diploma in shipping and logistics management. He is proficient in Microsoft Office, shipping documentation, and customer support.

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113 views4 pages

Shamshad E.M Mobile No: +974 5505 9870 E-Mail Location: Doha, Qatar

This document contains the resume of Shamshad E.M., who is seeking a position as a logistics coordinator. He has over 3 years of experience in logistics and customer service roles. His previous roles include working as a territory sales executive and logistics coordinator, where he coordinated shipping, responded to customer issues, and maintained client databases. He has a bachelor's degree in commerce and a postgraduate diploma in shipping and logistics management. He is proficient in Microsoft Office, shipping documentation, and customer support.

Uploaded by

shafeer
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Shamshad E.

M
Mobile No: +974 5505 9870
E-mail : shamshad.em@gmail.com
Location : Doha, Qatar

Professional Summary

Highly motivated Logistics co ordinator adaptable to envolving logistics technology to facilitate the shipping process.
Proficient in customer support and efficient problem solving . Centered on meeting client expectations while
retaining quality standards to ensure timely delivers .

W O R K E XP E R IE N C E

MOBAIR TELELINKS January 2016 - March 2018

Worked as TSE ( TERRITORY SALES EXECUTIVE) in tele communication idea cellular ltd.

WORLDGATE EXPRESS LINES July 2014 – September 2015

Job Title: Logistics Coordinator and Sales Executive Job


Responsibilities:

 Greeted customers and handled shipping requests

 Provided detailed tracking information via email and mobile devices

 Assisted with billing issues prepared invoices and processed payments

 Responded to customer service issues

 Prepared all required shipping documents

 Scheduling and booking deliveries

 Provided assistance as necessary to track delayed or missing shipment.

 Coordinated with shipping departments at other postal facilities


 Maintaining database of clients and shipment orders

 Handling OPL on behalf of interstate offices

 Liaising with transport companies, interstate and international

 Achievements:

Aided in negotiating new partnership deal with Far East client

 6 Months Practical Training Experience in SHIPPING DOCUMENTATION at AM &.MA.


Proficient with International Documents such as B/L, Commercial Invoice, Packing List,
IGM, EGM, Certificate of Origin etc.

 As part of education with Asia Mercantile & Maritime Academy, underwent business
project on subjects such as Transportation and Warehousing with various companies viz.
M/s Jai Narayana Shipping Company, M/s CTOC, M/s Haridev Agencies, M/s A.S.Shipping
Agencies, M/s OLAM Agro, etc.
E d u c at i o n a l Q u a li f i c at i o n :

 Graduation in PGDM in Shipping & Logistics Management from Asia Mercantile &
Maritime Academy, Affiliated to Bharath Sevak Samaj, New Delhi [2014]

 B.com from Sree Ragavendra Research Foundation & Viswavidyalaya [2013]


 Higher Secondary From Focus Islamic English Higher Secondary School [2010]

 SSLC from Focus Islamic English Higher Secondary School [2008]

Pr o f e s s i o n a l S k il l s

 On hands experience in various windows systems including windows (Windows 7,


windows 8 and Windows 10)

 Worked extensively with Microsoft office 2007, 2010 and 2013.

S t re n g t h s

 Confident, Hardworking and Committed with an ability to strive for achieving desired
goals.

 Good Leadership Quality, Problem Solving and Friendly Relation.

Pe r s o n a l D e t a i ls :

D a t e of B i rt h : 1 8 th J u n e 1 9 9 1

S ex : M ale

N a ti on a l i t y : Indi an

R eligi on : Is l a m

Ma rit al S tat us : S i ngle

L a n g u a g e k n o wn : E n g l i s h H i n d i M a l a y a l a m and Tamil

Vi sa S tat us : Work visa- Transferable


I hereby agree that the above information is true according to the best of my knowledge and
belief.

Shamshad E.M

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