Security Procedure Manual 3
Security Procedure Manual 3
Title: SPM
Management Policy Number: SS01/01/16
Compiled by: Chief Security Officer
Approved by:
Contents page
Contents Page
Foreword by the Vice-Chancellor ii
Definition of terms iii
1. Introduction 1
2. Scope 1
3. Establishment and organisation of the Security Section 1
4. Proposed organizational structure 3
5. Functions of the Security Section 4
6. Confidentiality of Information 4
7. Security and care of University Documents, Records and Equipment 4
8. General conduct of security staff 5
9. General duties of Lupane State University Security Personnel 6
10. Guard duties 6
11. Duty hand over/takeover procedure 6
12. Occurrence Books 8
13. Pocket note books 9
14. Custody of the policy 10
15. Policy review 10
Policy approval 24
Appendices
Appendix A 11
Appendix B 13
Appendix C 15
Appendix D 17
Appendix E 23
Approval 24
i
Foreword by the Vice-Chancellor
The Security Section’s major responsibility is prevention of incidents before they occur.
This can be achieved by being vigilant and visible at all times. This simply means making
all efforts to prevent possible security threats or risks as well as dealing with and reporting
any security irregularities. This Security Procedure Manual therefore, acts as a guide to
assist security staff in performing their duties and undertaking their responsibilities in an
effort to secure the University community and its property at all times.
This Procedure Manual should, for all practical purposes, be read in conjunction with
other relevant University regulations and administrative circulars as well as relevant
statutory instruments which complement each other and are aimed at achieving the vision
and mission of the University.
Although nearly every security situations are covered in this Manual it may nonetheless,
not cover all issues since security is very dynamic and changes with time and space. To
this end specific instructions and operational procedures may be issued from time to time
through relevant authorities.
Please do not hesitate to consult the office of the Chief Security Officer on issues that you
may need guidance or clarification on.
Vice-Chancellor
ii
Definition of terms
Chief Security Officer Lupane State University most senior security
person responsible for security of personnel and
assets.
iii
1. Introduction
1.1 This Security Procedure Manual is a guide to assist Lupane State University security
personnel in undertaking their duties and responsibilities in an effort to secure University
property, staff, students and visitors at all times.
1.2 This document should be read in conjunction with the University Security Policy and
other relevant University Administrative Circulars which, of course, complement each
other in pursuing the vision and mission of the University.
1.3 Security operations are very dynamic and evolve with time. Therefore this Manual
may not cover all issues but an effort has been made to make it as comprehensive as
possible. Specific instructions and operational guidelines may be issued from time to time
through relevant Administrative Circulars.
1.4 For clarification of certain issues covered (and not covered) in this Manual please do
not hesitate to consult the University Chief Security Officer.
2. Scope
2.1 This Manual covers security matters of Lupane State University that relate to
establishment and organisation of the Security Section, functions of the Security Section,
confidentiality of Information, security and care of University documents, records and
equipment, general conduct of security staff, general duties of Lupane State University
Security Personnel, Security Guard duties, duty hand over/takeover procedure,
Occurrence Books and pocket note books.
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secretarial duties. The Security Section has several posts located in various premises in
Bulawayo. It also has a sub-Section based in Lupane. Each station is manned by Security
Guards who are supervised by Sergeants.
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4. Proposed Organizational Structure
Senior Secretary
3
5. Functions of the Section
6. Confidentiality of Information
6.1 All information received by security personnel in their official capacity shall be treated
as confidential and must not be divulged to any other person without proper and lawful
consent of their superiors.
6.2 No information concerning cases under investigation and other security matters
should be disclosed to any other members, students or staff without proper and lawful
authority.
6.3 Security personnel should note that all information concerning the institution is issued
to the media through the Vice-Chancellor’s office.
6.4 No security personnel should make known to the media any information unless
authorised by the Vice-Chancellor’s office in writing to do so.
University documents, records and equipment may not be used for private purposes.
Security personnel in charge of University documents, records and equipment are
personally responsible for the proper care, maintenance and the security of such
documents, records and equipment. The Chief Security Officer is responsible for ensuring
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that all records and equipment used by security personnel are regularly inspected. As a
general rule documents, records and equipment must not be accessed by unauthorised
persons.
8.4 As a general rule drinking of alcohol, smoking or use of illegal drugs is strictly
prohibited within University premises.
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9. General Duties of Lupane State University Security Personnel
The major objective of Lupane State University Security Section is to maintain law and
order, preserve peace, protect life and property and enforce relevant laws, rules and
regulations of the University within the University. This is achieved by:
10.2 The incoming guard should arrive at the post at least 15 minutes before the start of
his/her shift. This is to allow time for the handover/takeover process.
11.2 During the hand over/takeover of a guard duty the following procedure must strictly
be followed:
a. The handing over and taking over guards must do a physical patrol of the premises
to ensure that everything is in order.
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b. During the hand over/takeover of a post, the outgoing and incoming Security
Guards will check all security equipment to ensure that it is in good order and
serviceable.
c. Where a fire arm forms part of security equipment provisions of Appendix D must
strictly be adhered to.
d. During the hand over/takeover of a post both guards must inspect all entries made
in the past 12 hours in the Occurrence Book and if there is anything still outstanding
the guard that is taking over, must follow it up.
e. The outgoing guard will draw to the attention of the incoming guard any matters
that are of particular interest.
(c) He/she must record the problem in the Occurrence Book and
the action taken.
g. The guard on duty will make a thorough examination of the premises at regular
intervals as may be determined from time to time.
h. The guard will pay particular attention to and keep lookout for the following:
i. Examination of the premises should cover thoroughly all sections of
the building he/she is guarding.
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ii. Ensure that at the building he/she is guarding all windows are shut
and doors locked at the end of each working day.
iii. Guards will not enter any office or building except in the course of
their duty.
11.2 For premises that do not have a 24 hour guard, i.e., day guard duties only:
ii. Carry out a physical inspection of the premises before other members
of staff arrive.
iv. Take note of any anomalies and record them in the Occurrence Book
including action taken.
b. At the end of each day the guard shall ensure that at the building he/she is
guarding:
i. All windows are shut.
ii. Lights are switched off (except those in critical offices).
iii. Doors are locked.
iv. An Occurrence Book entry is made relating to the state of the building
at the end of the day.
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b. Details pertaining to duty by Security Guards.
c. Visits by Sergeants and the Chief Security Officer.
d. Any incidents or unusual events that take place at guarded posts.
e. Any special instructions by Sergeants, the Chief Security Officer or any
superior.
12.5 All occurrences should be recorded in the Occurrence Book as they occur
or as soon as it is reasonably practicable to do so.
12.6 All entries must have date, time and reference number.
12.7 All entries made in the Occurrence Book must be signed by the author.
12.8 All entries shall be written legibly in indelible blue or black ink.
12.9 If any deletion, alteration or addition is made, a line shall be drawn through the
original entry in such a manner that it remains legible and shall be signed by
the author.
12.10 Unauthorised personnel must not read the contents of the Occurrence
Book.
13.2 Security Guards shall fill in their personal particulars on the front cover of the
pocket note book.
13.3 Security Guards shall ensure the safe custody of pocket notebooks in their
possession and should report any loss of such notebooks to the security office.
13.4 Security Guards shall make entries relating to their official duties only in the
pocket note books.
13.5 They shall make notes on matters relating to their duties and in particular:
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a. Their times of reporting on and off duty and the time and duration of any
overtime worked.
b. Details of any incidents and particulars of all persons they have arrested and
taken into their custody.
c. Details of any report or complaint made to them and any subsequent action
taken.
13.6 All entries shall be made at the time of an event or as soon as it is reasonably
practicable to do so.
13.7 All entries shall be written legibly in indelible blue or black ink.
13.8 If any deletion, alteration or addition is made, a line shall be drawn through the
original entry in such a manner that it remains legible and shall be signed by the
Security Guard concerned.
13.9 Security Guards shall not remove pages from their pocket notebooks.
13.10 All pocket note books shall be inspected and signed by a Sergeant at least once
a month.
13.11 The Chief Security Officer shall carry out random checks of the contents of
all pocket notebooks.
13.12 Once full pocket note books shall be replaced by new ones and this shall
be done by the security office.
15.13 Old pocket note books shall be kept at the security office archives for future
reference purposes.
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Appendix A
Guarding Lupane State University premises
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l. Must control traffic within University premises.
m. Must ensure correct parking of motor vehicles at the car park.
n. Must verify and clear property being taken out of University premises.
5. A guard will remain on post and continue to perform all duties required on
that post until he is relieved by another guard or proper authority.
6. If a guard is not relieved at the end of his duty, he/she does not abandon
his post. He/she will contact the immediate supervisor for further instructions.
7. If a guard requires relief because of sickness or for any other reason he/she
will notify the immediate supervisor and wait until he/she is replaced by another
guard or has permission from proper authority to leave his/her post.
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Appendix B
Patrolling the campus
1. Campus patrols are carried out by the Lupane State University Security Section
with an aim of ensuring a safe and secure environment for staff, students and
visitors.
2. Security personnel should carry out regular patrols within the campus.
3. Patrols are normally carried out on foot and aimed at:
a. Maintaining law and order within the University.
b. Protecting both staff, students and visitors against crime.
c. Attending to incidents.
d. Protecting University property against loss or damage.
e. Detecting and dealing with crimes committed within the University.
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Units (GMUs) and Global Positioning System (GPS).
f. They should include listening patrols.
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Appendix C
Arrest
1. By definition an arrest is the lawful apprehension or restraining of a person by
another who has reasonable suspicion that the latter has committed, is committing
or intending to commit an offence.
2. An arrest can also be defined as an act of depriving a person of his or her liberty
and freedom of movement usually in relation to the investigation and prevention of
crime.
3. Lupane State University security personnel powers of arrest
3.1 Lupane State University security personnel have powers to arrest any person
who:
a. Has committed an offence within University premises.
b. Is committing an offence within University premises.
c. Suspected of having committed an offence within University premises.
3.2 Lupane State University security personnel derive their powers of arrest from
sections 27, 20, 30 and 31 of Part V of the Criminal Procedure and Evidence Act
Chapter 9:07.
4. After making an arrest University security personnel must comply with section
32 of the same Act without any necessary delay.
5. Arresting Procedure
5.1 Where applicable the arresting detail will:
a. Order the offender/suspect to halt.
b. Withdraw the offender/suspect from the public.
c. Point out the offence committed.
d. Inform the offender of the action that will be taken against him or her.
e. Whenever necessary search the offender/suspect from head to toe.
f. Where necessary call for assistance so that the suspect does not escape.
g. Immediately take the offender to the Security Control Room.
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h. Where necessary use minimum force in line with the use of force continuum
guidelines.
i. Notify the Duty Sergeant about the arrest.
j. Hand over the offender/suspect to police as soon as it is practical.
Note: Security Guards must not detain the offender/suspect for a longer
period than necessary as this may result in legal consequences.
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Appendix D
Definition of terms
Grievous bodily harm: Any injury having the potential to endanger life, or
which results in permanent physical impairment,
significant disfigurement or protracted loss of
normal functioning. It includes, but is not limited
to, major bone fractures, the severing of limbs or
extremities, and wounds involving damage to
internal organs.
Warning shot: A shot that is directed into a safe area and is not
intended to harm anyone
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1. RESPONSIBILITIES
1.1 The Chief Security Officer will ensure the University Farm or any other
identified site has the appropriate, approved and licenced fire arms and adequate
ammunition.
1.3 Staff who may be authorised to use fire arms in the course of their duties
will be required to demonstrate knowledge of the following legal frameworks:-
a. Part 2 of the Constitution of Zimbabwe which lays down the
fundamental human rights and freedoms.
b. The Fire Arms Act Chapter 10:09 which regulates the purchase,
possession, manufacture, sale and use of fire arms and ammunition.
c. The Criminal Law (Codification and Reform) Act Chapter 9:03
Chapter II Part II which explains what amounts to a criminal conduct
and Part V which lists crimes against the person.
d. Part V of the Criminal Procedure and Evidence Act Chapter 9:07
which covers arrest of offenders.
e. Parks and Wild Life Act Chapter 20:14. In this Act staff will be
required to have a deep understanding of Part IX Section 44 (2) (f)
which deals with specially protected animals and Sixth Schedule
which lists specially protected animals as well as the Ninth Schedule
of the Act which lists dangerous animals.
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f. Staff will also be required to familiarise themselves with any other
relevant statutes and guidelines.
1.4 Members of staff who do not qualify to use a given type of fire arm will not
be deployed to a post where that type of fire arm is assigned until such time that
they have qualified.
1.5 Any member who discharges a fire arm for whatever reason shall submit
a report detailing the incident to the Chief Security Officer or any person delegated
by him.
1.6 The Chief Security Officer or any person delegated by him shall:-
a. Immediately notify the police in all circumstances when a fire arm
has been discharged (including accidental discharges).
b. Where necessary surrender the fire arm, as soon as practical, to the
police who will secure it for the preservation of Crime Scenes and
evidence collection.
c. Submit to the Registrar a report detailing the incident.
d. Immediately report any theft or loss of fire arms or components of fire
arms including ammunition, magazines and cleaning components to the
police.
e. Ensure that, at the earliest opportunity, a written report is submitted
to the Registrar in relation to (a) and (b) above.
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a. The reason for the entry
b. Who authorised the entry
c. Item(s) removed
2.4 Where fire arms are issued to Security Personnel on duty such personnel
must be trained and authorised to use that particular type of weapon.
2.5 The person to whom a fire arm and related equipment is issued is
responsible for its security in accordance with University Fire Arms Standing
Operation Procedures (FASOPs).
2.6 Any person who has officially been issued with a fire arm or ammunition by
the University shall take all necessary and reasonable precautions to prevent such
fire arm or ammunition from falling into the hands of any unauthorised person(s).
2.7 It is the responsibility of each Security Personnel to whom a fire arm has
been issued to carryout weapon function checks to ensure that the weapon is
operating correctly.
2.8 It is the responsibility of each Security Personnel to whom a fire arm has
been issued to ensure that safety precautions are completed before any fire arm
is signed for.
2.9 A record must be maintained, detailing the issue, transfer and return of all
fire arms and equipment issued to Security Personnel on duty irrespective of the
reason for issue.
2.10 Only persons who are assigned the responsibility for care, control and
storage of fire arms and ammunition and who possess certification by the
University will conduct routine cleaning and maintenance of assigned fire arms and
ammunition.
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concerns or medical advice given to such a person must be brought to the attention
of their immediate superior who should take appropriate action.
5 RULES OF ENGAGEMENT
5.1 Actions prior to the use of a fire arm
a. In all circumstances, and where it is practicable, a warning of
intention to discharge a fire arm should be given before discharging it.
b. The warning should be given in a loud clear voice, ordering the
intruder or person to HALT.
c. If the person so ordered refuses or neglects to halt, then the
Security Personnel will shout “HALT OR I WILL FIRE”! (or similar
words).
d. Before warning shots are fired, a verbal warning will be given, unless
time and circumstances do not permit.
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e. A warning shot may be used to prevent death, grievous bodily harm
when all lesser means are not available, have proven unsuccessful or
are not the safest and most reasonable intervention given situational
factors.
f. The use of a fire arm should be discontinued as soon as practicable
after the objective has been achieved.
g. Whenever a fire arm is used the courts will require the user to
justify:-
i. The nature of force used
ii. The harm or danger prevented
iii. Whether there were no other means to prevent such
harm.
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Appendix E
ARRESTS
27. Arrest by private person for certain offences committed in his presence
(1) Any private person in whose presence anyone commits or attempts to commit an
offence mentioned in the First Schedule, or who has knowledge that any such offence
has been recently committed, is authorized to arrest without warrant or forthwith to
pursue the offender, and any other private person to whom the purpose of the pursuit
has been made known is authorized to join and assist therein.
(2) Any private person is authorized to arrest without warrant any other person whom he
believes on reasonable grounds to have committed an offence and to be escaping from,
and to be freshly pursued by, one whom such private person believes on reasonable
grounds to have authority to arrest the escaping person for that offence.
(3) When it is provided by any enactment with respect to an offence that the offender
may be arrested without warrant by any private person particularly specified, any such
specified person may arrest the offender without warrant.
The owner, lawful occupier or person in charge of any property on or in respect of which
any person is found committing an offence, or any person authorized by such owner,
lawful occupier or person in charge, may arrest without warrant the person so found.
(4). a person arrested without warrant shall as soon as possible be brought to a police
station or charge office and, if not released by reason that no charge is to be brought
against him, may be detained for a period not exceeding forty-eight hours unless he is
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brought before a judge or magistrate upon a charge of any offence and his further
detention is ordered by that judge or magistrate or a warrant for his further detention is
obtained in terms of section thirty-three.
Approved: Date:
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