Amit Kumar

Phone: +91 – 9891276297

Email: amit29k@outlook.com
_____________________________________________________________________________

Overview

 10+ years of IT industry experience, strong innovative and technical background

 2+ years of experience on Amazon Web Services dedicated to cloud computing design, deployment, migration,
technology and business strategies
 7+ years of experience in IT service management and Enterprise management tools with focus on enterprise
architect, system/network management, automation and orchestration
 Designed and hosted websites and associated web services on AWS cloud for couple of retail customers
 Conduct online training for AWS solution architect Associate certification
 AWS solution Architect Associate Certified

Current Role & Responsibility

Current role – Consultant

Location – UK & India (Delhi)
Period – September 2016 till date

Responsibility

 Carry out on-prem to AWS cloud migration and get involve in their planning, Knowledge Acquisition, Design,
Implementation and support activities
 Attend meetings with potential clients to determine technical and business requirements in cloud space and
map it to respective services
 Create Response to customer RFP proposals and interact with account teams for submission
 Participate in architectural discussions with client to ensure solutions are designed for successful deployment
in the cloud
 Assist in creating cloud architectural standards
 Design AWS system architecture and present before executive management
 Identify and deploy right AWS IaaS, PaaS and SaaS services to meet customer needs
 Implement EC2, ELB, S3, VPC, RDS, DynamoDB, SQS, Lambda and Elastic BeanStalk AWS services
 Create NACLs, Route Tables, Security groups, WAF to ensure cloud security standards
 Create cloud formation stacks and store as a template for infrastructure deployment
 Design Active Directory structure and integrate with AWS
 Setup highly available and scalable enterprise solution for a financial firm

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  Develop and enforce cloud security standards by working with individual teams to create service catalog for
cloud resources
 Enforce principle of least privilege for AWS access
 Implement API gateway to secure cross zone traffic
 Migrate Non SAP e-commerce application to AWS
 Use of AWS migration tools such as Database Migration Service, Storage gateway etc. and third party tool like
CloudEndure to migrate data from on-prem to cloud
 Design cost effective AWS solution by selecting right size services to meet capacity needs, forecast instance
needs and utilization, use spot market and archive less frequent used data to glacier
 Setup security audit trails for API access in AWS

Skills

EC2, S3, ELB, VPC, RDS, DynamoDB, Route 53, Lambda, Elastic BeanStalk,
AWS Cloud Skills
CloudFormation, IAM, CloudWatch, Cloud Trail, API Gateway

Enterprise System Tools Skills IBM Netcool, SolarWinds, HP OpenView, Nagios, SCOM

IT Service Management Skills ServiceNow, Remedy, HP Service Manager

Domain Healthcare, Media and Transport

Management Experience Project lead of Financial account

Achievements & Awards

Achievements

Won ACE award in Ericsson for successfully delivering monitoring project

TCS Awards

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Award Name Award Date Award Category Award Sub category

Service& Commitment Award 09-Nov-2017 Service Awards Service Award

(S)miles 05-Jan-2017 Beyond Performance Awards Beyond Performance

(S)miles 27-Jul-2016 Beyond Performance Awards Beyond Performance

(S)miles 09-May-2016 Beyond Performance Awards Beyond Performance

Service & Commitment Award 09-Nov-2015 Service Awards Service Award

(S)miles 13-Jan-2015 Beyond Performance Awards Beyond Performance

(S)miles 14-Nov-2014 Beyond Performance Awards Beyond Performance

(S)miles 17-Oct-2014 Beyond Performance Awards Beyond Performance

(S)miles 25-Jul-2014 Beyond Performance Awards Beyond Performance

Education & Learning

Education

Qualification Board/Institution Subject Percentage/Grade

10th CBSE Science & Mathematics 75.0
12th CBSE Science 73.2
B.Tech USIT, GGSIPU Information Technology 68.9
PGDBM IMT-CDL Ghaziabad Information Systems 63.0

Competency

Competency Proficiency Category Subcategory

Digital : Microsoft Azure E0 Digital Cloud Computing

GCP : IT Service Management Global Consulting

E0 GCP
Consulting Practice

Process : Agile Delivery E0 Agile Agile Delivery

Digital : Amazon Web Service(AWS)

E2 Digital Cloud Computing
Cloud Computing

Digital : Cloud Foundry E0 Digital Cloud Computing

IT IS_SM_Service Operations E1 Delivery Service Management

Digital : Cloud Computing (General) E0 Digital Cloud Computing

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Certification

Certification Name Aquired On Expired On Version

AWS Certified Solutions Architect - Associate Level Certification 26-May-2018 1

Digital : Cloud Computing (General)_Foundation 12-Jun-2018 1.0

Digital : Amazon Web Service(AWS) Cloud Advanced 12-Jun-2018 1.0

Digital : Amazon Web Services - IT IS Advanced 12-Jun-2018 1.0

Process : Agile Way of Working Foundation 04-Jun-2016 1.0

ITIL 2011 Foundation Certificate in IT Service Management

09-Mar-2013 1
Certification

Training

Offering Name Start Date End Date

IT IS Administering Infrastructure Services with Microsoft Azure 19-Sep-2018 19-Sep-2018

Process : Agile Delivery – Fundamentals (iON)_elementary_VILT 10-Jan-2016 10-Jan-2016

Knowledge Transition Program - Technical - ILT/Virtual ILT 19-Jun-2013 19-Jun-2013

Team Alignment - ILT 14-Feb-2013 14-Feb-2013
ITIL V3 Foundation - Towards Certification - ILT 16-Jan-2013 16-Jan-2013

TCS Experience

Account Leading UK Telecom Firm

Location UK and India (Gurgaon)
Period January 2015 to September 2016
Role Technical Lead
Technical Skills IBM Netcool, ITM
Responsibility  Design Solution for server and telecom devices monitoring using Netcool and ITM
tool
 Installation and configuration of MTTRAPD and Alcatel SAM probes for telecom
device monitoring
 Implementation of ITM for customer’s infrastructure monitoring
 ITM agent installation and configuration
 User creation, History collection configuration, support file installation
 Understanding of various system integrations like Omnibus to webtop, ITM, ITNM,
etc.

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  Installation, configuration and upgradation of Omnibus, WebTop, TCR, ITM and
ITNM
 Integration of Omnibus from Webtop, ITM and ITNM
 Worked on the ODBC, Uni and Bi directional Gateways

Account UK based Media Company

Location Gurgaon
Period March 2014 to January 2015
Role Tools Subject Matter Expert
Technical Skills SolarWinds NPM, NCM, NTA, SAM, VMAN, SRM
Responsibility  Prepare SolarWinds proposal for server, network and storage
management/monitoring needs
 Create and define final picture with SolarWinds toolset implementation and its
integration with other tools
 Prepare high level and low design that includes architecture, approach, solution
and test cases
 Create implementation plan to cover the granual implementation tasks
 Installation and Configuration of SolarWinds modules
 Tune and customize toolset based on customer's needs
 Configure alerting and reporting
 Integrate EMC with SolarWinds SRM for storage monitoring
 Integrate SolarWinds with Service Now for auto-ticketing
 Perform User acceptance testing

 Handover to BAU team

Account Healthcare organization of USA

Location Noida
Period November 2012 to March 2014
Role System Administrator
Technical Skills HP OMW, BSM, SiteScope, OO, OMi

Responsibility  Upgrade of HP OMW from version 8.3 to 9.0

 Creation of scripts to setup monitoring of database, web server, Citrix and SAP
applications without using Smart Plug Ins.
 Integration of HP OMW with OMi
 Configure email and pager notification for OMi events
 Event handling of CIs in downtime
 Tool configuration to manage OMi events

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  Modeling dashboards in BSM using RTSM
 Creation of VuGen scripts for transaction monitoring in BSM
 Creation of flows in HPOO to enable auto paging for remedy tickets
 Creation of flows to automate operational related activities such as performing
scheduled reboots of application servers
 Creation of URL, Ping and other health check monitors in SiteScope

Previous Experience

Organization Name Ericsson India Private Limited

Account Dubai’s Leading Telecom Company
Location Dubai & India (Noida)
Period April 2011 to November 2012
Role System Integrator
Technical Skills HP OMU, NNM and HPSM
Responsibility  Installation and configuration of BSM 9.20 in development and production
system.
 Setup and configure BPM machines across different customer locations
 Creation of VuGen scripts using HTTP/HTML and Citrix protocols.
 Installation of HPSM 7.10 on production and HPSM 9.20 on development
 Migration of HPSM data from old server to new server
 Customization of Incident Management, Change Management and Problem
Management module as per customer request
 Form creation and configuration in HPSM
 Format control and link configuration
 Configuring applications in HPSM
 Configuration email and SMS notifications in HP Service Manager
 SLA module configuration in HPSM
 Creation of java scripts to develop new set of modules in HPSM
 Modification of few existing RAD routines to customize the incident and
change management module.
 Integrated HP OMU with SM using connect It.
 Been to Dubai for few months to implement custom solution for OMU and
HPSM

Organization Name Accel Frontline Ltd

Account India’s telecom operator

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Location Delhi
Period June 2010 to April 2011
Role System Administrator
Technical Skills HP OVO, NNM and Temip
Responsibility  Working on the site with TNG (Transport Network Group) Ltd. managing their
network
 Requirement gathering experience for netcool projects
 Installation, configuration and upgradation of Omnibus, ITM and ITNM
 Integration of Omnibus from ITM and ITNM
 Worked on the ODBC, Uni and Bi-directional Gateways
 Worked with discovery, adding, removing devices in ITM
 SNMP v1, v2, v3 configuration in ITNM
 Installation and configuration of HPNNM and HPOM
 Implementation of HP OMU and NNM
 Monitor/policy configuration in HP OMU
 network discovery in HP NNM

Organization Name Tata Consultancy Services Ltd

Account UK based aviation services company
Location Gurgaon
Period August 2008 to June 2011
Role Name System Engineer
Technical Skills HP-Open View OMW 8.1, OMU 8.31, NNM 7.53, PI 5.3
Responsibility  Installation of base products – OMW, OMU, NNM, PI with remote database.
 HTTPS Agent installation/upgradation on 500 + servers ranging from workgroup
systems to domain systems with different set of configurations and OS level.
 Create different user roles and assign the group and rights to view messages on
the basis of roles.
 Smart Plug in Installation and configuration of Citrix, Oracle, MS SQL and
weblogic.
 Create new set of customized policies for all OS SPIs (Wintel & Unix) &
Application SPIs (Citrix, database, weblogic)
 Outage configuration for planned, unplanned and scheduled outage for all nodes
 Configure message forwarding from OMW to OMU for all set of message coming
in OMW console
 Qpasa and SCOM integration with OMW
 Configure reporting through HP Reporter in OMW
 Setup replica of OMW Management server along with the configurations so that
if management server goes down then monitoring can be reinitiated in a short
span of time.

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  Node Addition/Deletion in OMU
 Template creation and modification in OMU

Visa/Passport Details

Passport Number – G9198239

Visa – Valid Visa of United Kingdom

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