Mfissel Resume April2019
Mfissel Resume April2019
Key Skills
Robust reading, writing, and editing/copyediting abilities Experience with government, corporate, and public
Knowledgeable in Microsoft Office Suite, Google Docs, education organizations
Adobe Captivate, Adobe InDesign, and Adobe Connect Familiar with various learning theories and instructional
TESOL certified; experience with ESL methodology techniques/methodology
Able to manage multiple tasks and projects Significant cross-cultural and international experience
Education
September 2019 Copyediting Certificate (in progress)
University of California, San Diego Extension
December 2012 Master of Science in Instructional Science and Technology
California State University, Monterey Bay
May 2008 Multiple Subject California Teaching Credential
Sonoma State University
June 2004 Bachelor of Arts in Psychology, Minor in Education
University of California, Santa Cruz
▪ Attended on a full academic scholarship and graduated with Honors
Relevant Experience
American Federation of Government Employees Washington, DC
Education Specialist October 2015 to Present
✓ Produce training materials, video programs, and webinar curricula on topics including
employee advocacy, workplace representation processes/issues, and technology training for
members of the largest U.S. federal government employee union;
✓ Deliver courses both in-person and online;
✓ Revise, edit, and develop manuals, handbooks, participant guides and instructor guides for
various courses and topics relevant to U.S. federal employees;
✓ Coordinate the availability of various online resources via our website and LMS for various
courses.
References
Suzanne Snurpus, Mentor Program Coordinator, (727) 644-7167 suzanne.snurpus@afge.org
American Federation of Government Employees
Kerrie Smith, Curriculum Designer, American Systems (301) 437-4676 kms_10_19@hotmail.com
Eric Tao, Ph.D., School of ITCD, CSU Monterey Bay (831) 582-4741 etao@csumb.edu
Candi Prado, LRC Manager, Heald College Salinas (831) 235-0069 Cprado@pacbell.net