User Manual: Digital Video Recorder
User Manual: Digital Video Recorder
ET-4D12E
Digital Video Recorder
DVR User’s Installation and Operation Manual
Welcome
Thank you for purchasing our DVR.
This manual is designed to be a reference tool for the installation and operation of your system.
Here you can find information about this series, DVR features and functions as well as a detailed menu tree.
Before installation and operation, please read the following safeguards and warnings carefully!
Important Safeguards and Warnings:
1. Do not place heavy objects on DVR.
2. Do not let any solid or liquid fall into or infiltrate the DVR.
3. Please brush printed circuit boards (PCB‟s), connectors, fans, machine box and so on regularly.
4. Before the dust cleaning, please Switch OFF the power supply and unplug it.
5. Do not disassemble or repair the DVR by yourself. Do not replace the components by yourself.
Environment:
1. Please place and use the DVR between 0 – 40 degree Celsius. Avoid direct sunlight. Stay away from
heat source.
2. Do not install the DVR in damp environment.
3. Do not use the DVR in smoky and dusty environment.
4. Please ensure that the DVR level installation is in a stable workplace.
5. Please install in ventilated place. Keep the vent clean.
6. Use within the rating input and output scope.
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Table of Contents
1. Product Introduction ......................................................................................................................................................................................................................................... 5
1.1 Product overview ..................................................................................................................................................................................................................................... 5
1.2 Main functions ......................................................................................................................................................................................................................................... 5
2. Open-package check and cable connections .................................................................................................................................................................................................... 6
2.1 Description of front panel:........................................................................................................................................................................................................................ 6
2.2 Hard Disk Installation .............................................................................................................................................................................................................................. 7
3. Basic operation ................................................................................................................................................................................................................................................. 9
3.1 Turn on.................................................................................................................................................................................................................................................... 9
3.2 Turn off ................................................................................................................................................................................................................................................... 9
3.3 Login ...................................................................................................................................................................................................................................................... 9
3.4 Preview.................................................................................................................................................................................................................................................. 10
3.5 Desktop shortcut menu .......................................................................................................................................................................................................................... 10
3.5.1 Main menu ................................................................................................................................................................................................... ......10
3.5.2 Video playback .................................................................................................................................................................................................... 10
3.5.3 Record Mode ...................................................................................................................................................................................................... 12
3.5.4 Alarm output ....................................................................................................................................................................................................... 12
3.5.5 PTZ control ........................................................................................................................................................................................................ 12
3.5.6 Color Settings ..................................................................................................................................................................................................... 16
3.5.7 TV adjust............................................................................................................................................................................................................ 16
3.5.8 Logout ............................................................................................................................................................................................................... 16
3.5.9 Window switch .................................................................................................................................................................................................. 16
4. Main Menu ..................................................................................................................................................................................................................................................... 17
4.1 Main menu navigation .......................................................................................................................................................................................................................... 17
4.2 Recording function ................................................................................................................................................................................................................................. 18
4.2.1 Recording Configuration. ..................................................................................................................................................................................... 18
4.2.2 Video playback .................................................................................................................................................................................................... 19
4.2.3 Video backup ...................................................................................................................................................................................................... 20
4.3 Alarm Function ...................................................................................................................................................................................................................................... 20
4.3.1 Motion Detect ..................................................................................................................................................................................................... 20
4.3.2 Video Blind ........................................................................................................................................................................................................ 21
4.3.3 Video Loss ......................................................................................................................................................................................................... 22
4.3.4 Alarm input ........................................................................................................................................................................................................ 22
4.3.5 Alarm output ....................................................................................................................................................................................................... 22
4.3.6 Abnormality ........................................................................................................................................................................................................ 22
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4.4 System setup .......................................................................................................................................................................................................................................... 22
4.4.1 General setup ...................................................................................................................................................................................................... 22
4.4.2 Encode setup ....................................................................................................................................................................................................... 23
4.4.3 Network setup ..................................................................................................................................................................................................... 24
4.4.4 Network service ................................................................................................................................................................................................... 24
4.4.5 GUI display ........................................................................................................................................................................................................ 26
4.4.6 PTZ setup ........................................................................................................................................................................................................... 26
4.4.7 Serial port setup ................................................................................................................................................................................................... 27
4 . 4 . 8 Tour s e t up ........................................................................................................................................................................................................ 27
4.4.9 Channel manage .................................................................................................................................................................................................. 27
4.5 Management tools .................................................................................................................................................................................................................................. 29
4.5.1 Hard disk management ......................................................................................................................................................................................... 29
4.5.2 User management ................................................................................................................................................................................................ 30
4.5.3 Online user ......................................................................................................................................................................................................... 31
4.5.4 TV adjust ............................................................................................................................................................................................................ 31
4.5.5Auto maintenance ................................................................................................................................................................................................. 31
4.5.6 Resume default .................................................................................................................................................................................................... 31
4.5.7 Upgrade ............................................................................................................................................................................................................. 31
4.6 System information ................................................................................................................................................................................................................................ 32
4.6.1 Hard disk information ........................................................................................................................................................................................... 32
4.6.2 Code stream statistics ........................................................................................................................................................................................... 32
4.6.3 Log information ................................................................................................................................................................................................... 32
4.6.4 Edition information .............................................................................................................................................................................................. 32
4.7 Shut down system................................................................................................................................................................................................................................... 32
5. FAQs and Maintenance ................................................................................................................................................................................................................................... 33
5.1 FAQs ...................................................................................................................................................................................................................................................... 33
5.2 Maintenance ........................................................................................................................................................................................................................................... 37
Appendix 1.Remote controller operation ........................................................................................................................................................................................................... 38
Appendix 2. Mouse Operation ............................................................................................................................................................................................................................ 39
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1. Product Introduction
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2. Open-package check and cable connections
( 2) Playback/Pause In live mode, press this key to enter playback mode and play the last file. Press it again to pause. Press it the third
time to continue playing.
( 3) PTZ PTZ setting
(4) Menu Press this key to pop up the main menu.
( 5) Status indicator To show the working status of the DVR. "IR” is remote control operation indicator; “LOCK” is panel lock
indicator; "HDD” is hard disk indicator; "POWER” is power indicator.
(6) Direction/split/ In menu mode, select the listed options upward/downward/leftward/rightward;
confirm Keys In PTZ, control the dome to rotate upward/downward/leftward/rightward. Enter key confirms the selection and
operation.
In live mode, upward and downward is for split-key, nine-split key and sixteen-split key.
In playback mode, leftward and rightward is used for rewind and forward
(7) Exit key Press it to exit from the inferior menu and return to the superior menu.
(8) USB 2.0 port Connected to disk and used for system software upgrade or video file backup. Insert the disk after turning off the
DVR. Better not connect the mouse here, or it would be abnormal.
(9) IR receiver Receive signal from remote control.
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2.2 Hard Disk Installation
Before you use the DVR for the first time, the HDD should be installed in, 1/2/4 units of HDD can be installed according to the model of DVR.
Take off the cover Open the DVR Fix the HDD by Cover the housing Fix the housing,
housing screen connect the data
Name Description
Video input Standard BNC port connected with the Camera.
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Name Description
VGA VGA video signal output port connected with a VGA port of a computer monitor.
“485” (AB) External alarm RS485, it can connect PTZ or decoder, and can Control PTZ via the panel, mouse, remote control and network.
port Connected with alarm input and output.
USB Connected to USB Pen-drive or mouse and used for system software upgrade or video file backup.
NET RJ-45 network port connected to network cable and used for remote browse or control.
Power Power input is DC 12V/5A (16 Channel DVR). Power input is 12V/3A (4/8 channel DVR).
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3. Basic operation
Note: The button in gray display indicates non-support.
3.1 Turn on
Plug the power supply and turn on the power supply switch. Power supply indicator light indicates „turning on‟ of the video recorder. After the startup you will hear a beep.
The default setting of video output is multiple-window output mode. If the startup time is within the video setting time, the timing video recording function will start up
automatically. Then the corresponding channel is shining and the DVR is working normally.
Note:
1. Make sure that the input voltage corresponds with the switch of the DVR power supply.
2. Power supply demands: 220V ±10% /50Hz.
3. Suggest using the UPS to protect the power supply under allowable conditions.
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3.4 Preview
You can right click mouse to choose to switch between the windows. The system date, time and channel name are shown in each viewing window. The surveillance video and
the alarm status are shown in each window.
3.5 Desktop shortcut menu
In preview mode you can right click mouse to get a desktop shortcut menu. The menu includes: main menu, video playback, video control, alarm output, PTZ control, color
setup, TV adjust, shut down system, window switch.
3.5.1 Main menu
Picture 3.3 Main menu Picture 3.4 video playback Picture 3.5 detect the storage Picture 3.6 Recording backup
Note: The hard disk that saves the video files must be set as read-write or read-only state.
[Listed files] Look up the listed files that accord with the searching criteria.
[File information] Look up the found file information.
[File backup] Backup the chosen file. Click the button and operate as followed.
Note: The storage must be installed before the file backup. If the backup is terminated, the already existing backup can playback individually.
Detect: Detect the storage connected with the DVR such as hard disk or universal disk.
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Erase: Choose the file to delete and click 'Erase' to delete the file.
Stop: Stop the backup.
Backup: Click 'Backup' button and the dialog box is popped up. You can choose the backup file according to type, channel and time.
Remove: Clear the file information.
Add: Show the file information satisfying the set file attributes.
Start/Pause: Click the 'Play' button to start the backup and click the 'Pause' button to stop the backup.
Cancel: During backup you can exit the page layout to carry out their functions.
[File searching]:Search the file according to the searching parameter.
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3.5.3 Record Mode
Picture 3.8 Recording Control Interface Picture 3.9 Alarm output Picture 3.10 PTZ Setup
Please check current channel status: “o” means it is not in recording status “●” means it is in recording status. You can use desktop shortcut menu or click [main menu] >
[recording set] to enter the recording control interface.
[Schedule]Record according to the configuration.
[Manual] Click the 'All' button and the corresponding channel starts recording, no matter the channel in any state.
[Stop] Click the 'Stop' button and the corresponding channel stops recording, no matter the channel in any state.
3.5.4 Alarm output
Please check current channel status: “o” means it is not in alarming status “●” means it is in alarming status. You can use desktop shortcut menu or click [Main menu] >
[alarm output] to enter the alarm output interface.
[Configuration] Alarm is 'on' according to the configuration.
[Manual] Click the 'All' button and the corresponding channel is alarming, no matter the channel in any state.
[Stop] Click the 'Stop' button and the corresponding channel stops alarming, no matter the channel in any state.
Note
1. Decoder A(B) line connects with DVR A(B) line. The connection is right.
2. Click [main menu] > [system configuration] > [PTZ setup] to set the PTZ parameters.
3. The PTZ functions are decided by the PTZ protocols.
[Step] Set the PTZ rotation range, Default range 1-8.
[Zoom]click +/ - button to adjust the zoom multiple of the camera.
[Focus]click +/ - Button to adjust the focus of the camera.
[Iris] click +/ - Button to adjust the iris of the camera.
[Direction control] Control the PTZ rotation, 8 directions control is supportive, (4 directions in front panel is supportive).
[High speed PTZ] Full screen shows channel image, left press mouse and control PTZ to rotate, then rotate the mouse to adjust the zoom multiple of the camera.
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[Setup] Enter the function operation menu.
[Window switch] Switch between different windows.
Special Function:
1. Preset.
Set a location for the preset, calls the preset points, PTZ automatically turns to the set position.
1) Preset option
Set a location for the preset, procedure is as follows:
Step 1:In picture 3.10, clicking the direction buttons will turn into preset position, click the 'set' button to enter Picture 3.11.
Step 2:Click the 'Preset' button, then write the preset points in the input box.
Step 3:Click 'Set' button, return to the picture 3.10. Complete setup that is the preset points and preset position corresponds to the values entered.
DEL Preset: After entering preset points, click 'Del Preset' button to remove the preset.
Picture 3.11 Preset Settings Picture 3.12 PTZ Control Picture 3.13 Tour between point settings Picture 3.14 Scan Setup
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up).
Step 3: Repeat step 1 and step 2, until all the points in the preset designated tour is set.
Del Preset: Please input preset value in the box, click 'Del Preset' button to remove the preset points.
Del Tour: Input the number of tour line, click 'Del Tour' button to remove the tour lines set.
3. Pattern
PTZ also can work on the preset scan line repeatedly.
1) Pattern setup
Step 1: In picture 3.10, click 'Set' button, enter picture 3.14.
Step 2: Click Pattern button, then enter proper values in the scan box.
Step 3: Click Begin button, enter picture 3.10, here you can set the following terms: Zoom, Focus, Iris, Direction and soon click 'Set' button to go back picture 3.14.
Step 4: Click 'End' button to complete setup. Click right button of the mouse to exit.
2) Pattern Calls
In picture 3.10, click 'Page Switch' button, then enter PTZ control menu as shown in picture 3.12. Please enter the number of the scan in the value box, then click 'AutoScan'
button, PTZ begins to work on the scan line.
4. Border Scan
1) Boundary Scan Setup
Step 1: In picture 3.10, click Direction button to turn the PTZ to preset direction, then click 'Set' button to enter Picture 3.15, select 'Border' button, then 'left' and return to
picture 3.10.
Step 2: Please click direction arrows to adjust PTZ direction, click 'Set' button to enter Picture 3.15. Select 'Border', then 'right' and return to picture 3.10.
Step 3: You have thus completed the setup of position of left and right boundary.
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Picture 3.15 Boundary Scan Setup Picture 3.16 Auxiliary Function Control
5. H ori zo nt a l R ot a ti ng
Click Horizontally rotating button, PTZ begins to rotate horizontally (relative to original position of the camera). Click 'Stop' button to stop.
6. Rotate
Click on the Horizontal rotating button; PTZ turns around.
7. Reset
PTZ restart; all the data clears to 0.
8. Page Switch
In picture 3.12, click 'Page Switch' button to enter into picture 3.16, setting auxiliary function. Enter Auxiliary number corresponding to auxiliary switch on the decoder.
[Auxiliary Number] The operation of corresponding auxiliary switch according to PTZ agreement.
[Page Switch] In picture 3.16, click 'Page Switch' button to enter the Picture 3.17 PTZ Main Menu, the menu itself can be controlled by the Menu control buttons.
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Enter Menu: Enter PTZ menu.
Exit Menu: Exit PTZ menu.
Direction Button: The function buttons to choose PTZ menu.
Confirm/Cancel: To choose PTZ menu.
3.5.7 TV adjust
Adjust TV output area parameters. You can use the desktop shortcut menu or enter [main menu]> [management tools]> [TV adjust]
3.5.8 Logout
Logout, shut down the system or reboot up. You can use the desktop shortcut menu or enter [main menu].
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4. Main Menu
Main Menu S ub M e nu F u nc t i o n
Setup Set the recording configuration, recording type, recording time section.
Recording Playback Set recording look-up, recording play, video file storage
Backup Detect or format backup equipment, back the selective files
Set motion detect alarm channel, sensitivity, area, linkage parameters: defending time section,
Motion detection alarm output, screen hint, recording, PTZ, tour.
Set camera mask alarm channel, sensitivity, linkage parameters: defending, time section, alarm
Video Blind output, screen hint, recording, PTZ, tour.
Set video loss alarm channel, linkage parameters: depending time section, alarm output, screen
Video loss hint, recording, PTZ, tour.
Alarm
Set alarm input channel, equipment type, linkage parameters: defending time section, alarm
Alarm input output, screen hint, recording, PTZ, tour.
Alarm output Set alarm output, screen hint, recording, PTZ, tour.
Common Set system time, data format, language, hard disk full time operation, machine number, video
Configuration format, output made, summer time, stay time.
Set main (assistant) coding parameter: code mode, resolving ability, frame rate, code stream
Code Configuration control, image quality type, code stream value, frame between value video/audio enable.
System configuration
Network Set basic network parameters, DHCP and DNS parameters, network high speed download.
configuration
System Configuration Network service PPPOE, NTP, E-Mail purview, DDNS parameter,FTP,Mobile Monitor,Wireless
config,Wifi,Cloud
Output Mode Ser channel name, purview hint icon state, transparency, cover area, time title, channel time
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fold.
PTZ configuration Set channel, PTZ protocol, address, baud rate, date bit, stop bit, check
Serial port configuration Set serial port function, baud rate, date bit, stop bit, check
System configuration
Tour configuration Set tour mode and interval time
Hard disk management Set appointed hard disk as read-write disc, read-only disc or redundant disc, clear data,
resume date and so on.
User management Modify user, team or password. Add user or team. Delete user or team.
Break the connection with the already logged in user. Lock the account after break until
Online user booting up again.
TV adjust Adjust TV upside, downside, nearside, starboard distance
Management tools Automatic maintenance Set automatic reboot system and automatic deleting files.
Resume setup state : common setup, code setup, recording setup, alarm setup, network
Resume default setup, network service, preview playback, serial port setup, user management
Hard disk information Display hard disk capability and recording time
System information Log information Clear all log information according to the log video and time
Edition information Display edition information
Shutdown Logout, shut down or reboot
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function] > [Recording setup] to set.
Note: There is at least one read-write hard disk.(refer to chapter 4.5.1)
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4.2.3 Video backup
You can back up the video files to external storage through setup.
Note: The storage must be installed before the files backup. If the backup is terminated, the already existing backup can playback individually.
[Detect] Detect the storage connected with the DVR such as hard disk or universal disk.
[Erase] Choose the file to delete and click erasure to delete the file.
[Stop] Stop the backup.
[Backup] Click backup button and the dialog, box is popped up. You can choose the backup file according to the type, channel and time.
Remove: Clear the file information.
Add: Show the file information satisfying the set file attributes.
Start/Pause: Click the play button to start the backup and click the pause button to stop the backup.
Cancel: During backup you can exit the page layout to carry out other functions.
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Picture 4.4 motion detect Picture 4.5 set the area Picture 4.6 set the time section Picture 4.7 PTZ Activation
Note: PTZ linkage is set in the [shortcut menu] > [PTZ control]. Set the tour between spots, trail tour and so on.
[Show message] Pop the alarm information dialog box in the local host computer screen.
[E-Mail] Means sending an E-mail to user when the alarm is turned on.
Note: Set in the [network service] and send an E-Mail.
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Picture 4.8 camera mask Picture 4.9 video loss Picture 4.10 alarm input Picture 4.11 Abnormality
4.3.6 Abnormality
Analyzing and inspecting current software and hardware of the device: When some abnormal events happen the device will make a relative answer such as show message and
buzzer.
[Event type] Selecting abnormity you want to inspect.
[Enable] Select it to make sure abnormal function workable.
[Show message] Automatically alarm cue dialog box come out of the main screen.
[Buzzer] Device will have two long “DI DI” while alarm is happening.
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[Data format] Choose the data format: YMD, MDY, DMY.
[Date separator] Choose list separator of the data format.
Picture 4.12 regular setup Picture 4.13 summertime (week) setup Picture 4.14 summertime (data) setup
[Time format] Choose time format: 24-hour or 12-hour.
[Language] English or Chinese.
[Hard disk full]
· Choose stop: Stop recording when the hard disk is full.
· Choose cover: Cover the earliest recording files and continue recording when the hard disk is full.
[DVR Number] Only when the address button in the remote controller and the corresponding DVR number is matched, the remote operation valid .
[Video format] PAL or NTSC.
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Picture 4.15 network setup Picture 4.16 code setup Picture 4.17 network service Picture 4.18 PPPOE setup
Fluency precedence and self-adaption are valid only when the assistant code stream is turned on. Otherwise image quality precedence is valid.
Picture 4.20 EMAIL setup Picture 4.21 IP purview setup Picture 4.22 DNS setup Picture 4.23 Mobile Monitor Setup
Port: E- ma i l s er ve r p o rt nu mb e r.
SSL: Decide whether using Secure Socket Layer protocol to login.
User: Apply the E-mail server user name.
Password: Input the password corresponding to the user.
Sender: Set the E-mail sender address.
Receiver: Send the E-mail to appointed receivers when the alarm is turned on. You can set three receivers at most.
Theme: You can set as you wish.
[IP purview setup] When choosing the white list, only the listed IP address can connect the DVR. The 64 IP addressed are supportive in the list. When choosing the black list
the listed IP address cannot connect the DVR. The 64 IP addressed are supportive in the list.
Note: When the same IP address is in the white and black list at the same time, the black list precedence is higher.
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Picture 4.24 Output Mode
[Mobile Monitor Setup]
To visit the device by mobile, please make a router mapping of this port and use CMS to monitor and operate it by protocol.
[Enable] Select it to make sure abnormal function workable.
[Port] It‟s a port of mobile monitoring which you need to make a router mapping of if want to visit it by mobile.
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[Date bit] Include 5-8 options. Default: 8.
[Stop bit] Include 2 options. Default: 1.
[Parity] Include odd check, even check, sign check, blank check. Default: void.
Picture 4.25 PTZ setup Picture 4.26 Serial Port Setup Picture 4.27 Tour Setup
[Serial port function] Common serial port is used to debug and update program or set up specific serial port.
[Baud rate] Choose the corresponding baud rate length.
[Data bit] Include 5-8 options.
[Stop bit] Include 2 options.
[Parity] Include odd check, even check, sign check, blank check.
4 . 4 . 8 Tour s e t u p
Set the tour display. Means that the tour mode is turned on. You can choose the single window, four windows, nine windows, sixteen windows tour display or single display.
[Interval] Set the tour switch interval. The set range is 5-120 seconds.
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【 C o nne ct io n M ode 】ca n b e s inge c o nnec t o r mu lt i - i nk, mu lt i- l ink mo d es c a n co nne ct to s e ve ra l de vic es, de v ice w ill be t o ur d is p la yed
o ne b y o ne, to ur
int e r va l ca n be s et, no less t he n 10s ;
【 De le te 】I f t he us e r wa nt to c ha nge de vice, s e lec t t he e xis t ing de vice, c lic k de let e w il l be ok.
【 Add 】c lic k a d d w il l c o me o ut b e lo w pa ge t o ad d new d e vice
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c ha nne l s ta t us is t o s how t he sta t us o f a ll t he d igit a l c ha nne l W he n t he re is w ha t e xis t i ng, s t at us inc lud i ng M a x R es o lut io n, This
Res o lut io n, C o nnec t io n St a t us.
Fo r e xa mp le : The c ha nne l s ta t us fo r 4 +2 mo d e is as be low :
Note: write read disk: The equipment can write or read data. Read-only disk: The equipment can read data but cannot write data. Redundant disk: Double backup the video
files in the write-read disk.
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Picture4.28 hard disk management Picture 4.29 user management Picture 4.30 modify password Picture 4.31
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[Delete user] Delete the current user. Choose the user and click delete user button.
[Delete team] Delete the current team. Choose the team and click delete team button.
4.5.3 Online user
Look up the network user information in the local DVR. You can choose the network user and cut the connection. Then the user is locked until next boot-strap.
4.5.4 TV adjust
Refer to chapter 3.2.7.
Picture 4.34 Online user Picture 4.35 Auto maintenance Picture 4.36 Resume default
4.5.5Auto maintenance
The user can set the auto reboot time and auto file deleting time limit.
4.5.6 Resume default
The system resume to the default setup. You can choose the items according to the menu.
4.5.7 Upgrade
P ic t ure 4.37 up gra de information Pic t ur e 4 .38 hard disk statistics Picture 4.39 Code stream
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[Upgrade] Choose USB interface.
[Upgrade file] Choose the file which needs upgraded.
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5. FAQs and Maintenance
5.1 FAQs
If the problems are not listed, please contact the local service or call the HQ service. We are willing to offer the service.
1. The DVR cannot boot up normally.
Possible reasons are as followed:
· The power supply is not correct.
· Switch power supply line is not in good connection.
· Switch power supply is damaged.
· The program uploading is wrong.
· The hard disk is damaged or the hard disk lines are broken.
· The front panel is damaged.
· The main board of the DVR is damaged.
2. The DVR reboots automatically or stops working after boot up a few minutes.
Possible reasons are as followed:
· The input voltage is not stable or too low.
· The hard disk is damaged or the hard disk lines are broken.
· The power of the switch power supply is low.
· Frontal video signal is not stable.
· Bad heat radiator or too much dust or bad running circumstances for the DVR.
· The SATA port of main board is damaged.
3. System cannot detect hard disk.
Possible reasons are as followed:
· The hard disk power supply line is not connected.
· The cables of the hard disk are damaged.
· The hard disk is damaged.
· The SATA port of main board is damaged.
4. There are no video outputs in single channel or multiple channels and all channels.
Possible reasons are as followed:
· The program is not matched. Please update the program.
· The image brightness is all 0. Please resume the default setup.
· There is no video input signal or the signal is too weak.
· The channel protection or the screen protection is set.
· The hardware of the DVR is damaged.
5. Real-time image problems such as the image color or the brightness distortion.
Possible reasons are as followed:
· When using the BNC output, the option between the N mode or PAL mode is wrong and the image becomes black and white.
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· The DVR is not matched the monitor impedance.
· The video transmission distance is too far or the loss of the video transmission line is too large.
· The color and brightness setting of the DVR is wrong.
6. I cannot find the video files in local playback mode.
Possible reasons are as followed:
· The data line of the hard disk is damaged.
· The hard disk is damaged.
· Update the different program with the origin program files.
· The recording is not on.
7. The local video is not clear.
Possible reasons are as followed:
· The image quality is too bad.
· the reading program is wrong. Reboot up the DVR.
· The data line of the hard disk is damaged.
· The hard disk is damaged.
· The hardware of the DVR is damaged.
8. There is no audio signal in the surveillance window.
Possible reasons are as followed:
· It is not an active tone arm.
· It is not an active squad box.
· The audio lines are damaged.
· The hardware of the DVR is damaged.
9. There is audio signal in the surveillance window but no audio signal in the playback state.
Possible reasons are as followed:
· Settings: the audio is not chosen.
· The according channel is not connected with the video.
10. The time is wrong.
Possible reasons are as followed:
· Setting is wrong.
· The battery is in bad connection or the voltage is too low.
· The oscillation is damaged.
11. The DVR cannot control the PTZ.
Possible reasons are as followed:
· There is something wrong with the frontal PTZ.
· The setting, connection or the installation of the PTZ decoder is not correct.
· The connections are not correct.
· The PTZ setting of the DVR is not correct.
· The protocols of the PTZ decoder and the DVR are not matched.
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· The address of the PTZ decoder and the DVR are not matched.
· When multiple decoders are connected, the far port of the PTZ decoder line A(B) must connect a 120 ohms resistance to reduce the reflection otherwise the PTZ
control is not stable.
· The distance is too far.
12. The motion detect is not working.
Possible reasons are as followed:
· The time range set is not correct.
· The motion detect area set is not correct.
· The sensitivity is too low.
· Limited by some hardware edition.
13. I cannot login via web.
Possible reasons are as followed:
· The system is Windows 98 or windows me. We recommend updating to Windows 2000sp4 or higher edition or installing the software for low edition.
· ActiveX is hold back.
· The edition is not exceeded dx8.1. Update the display card driver.
· Network connection failure.
· Network setting issues.
· Invalid password or user name.
· The user edition is not matched the DVR program edition.
14. The image is not clear or there is no image in network preview state or video file playback state.
Possible reasons are as followed:
· Network is not stable.
· The user machine is resource limited.
· The region shelter or channel protection is set.
· Choose the play-in team mode in the network setup of DVR.
· The user has no surveillance purview.
· The real-time image of the hard disk recording machine itself is not clear.
15. Network connection is not stable.
Possible reasons are as followed:
· Network is not stable.
· IP address is conflicted.
· MAC address is conflicted.
· The network card of the computer or the hard disk recording machine is bad.
16. There is something wrong with the USB backup or writing a CD.
Possible reasons are as followed:
· The rewritable machine and the hard disk are shared the same data lines.
· The data is too much. Please stop recording and backup.
· The data exceeds the backup storage.
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· The backup equipment is not compatible.‟
· The backup equipment is damaged.
17. The keyboard cannot control the DVR.
Possible reasons are as followed:
· The serial port of the DVR is not set correctly.
· The address is not correct.
· When multiple transformers are connected, the power supply is not large enough. Please give each transformer individual power supply.
· The distance is too far.
18. Alarm cannot be recessional.
Possible reasons are as followed:
· The setting of the alarm is not correct.
· The alarm output Is turned on manually.
· The input machine is damaged or the connections are not correct.
· There are some problems for specific program edition, please update the program.
19. Alarm is not working.
Possible reasons are as followed:
· The setting of the alarm is not correct.
· The connection of the alarm is not correct.
· The alarm input signal is not correct.
· An alarm is connected with two loops synchronously.
20. The remote controller is not working.
Possible reasons are as followed:
· The remote control address is not correct.
· The remote control distance is too far or the angle is too large.
· The battery is used up.
· The remote controller or the front panel of the recording machine is damaged.
21. The storage time is not enough.
Possible reasons are as followed:
· Front vidicon quality is bad. The lens is too dirty. The vidicon is in backlighting installation.
· The hard disk capability is not enough.
· The hard disk is damaged.
22. The downloading file cannot play.
Possible reasons area as followed:
· There is no media player.
· There is no DX8.1 software or higher edition.
· There is no DivX 503 bundle.exe file to play AVI video files.
· The DivX503bundle.exe and ffdshow-20041012.exe files must be installed in the windows XP system.
23. I cannot remember the advanced code or network in the local menu operation.
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Please contact the local service or call the HQ service. We will offer the service according the machine type and the program.
5.2 Maintenance
1. Please brush printed circuit boards, connectors, fans, machine box and so on regularly.
2. Please keep the grounding well done to prevent the video or audio signal interfered and the DVR from static or inductive electricity.
3. Do not pull out the video signal line or RS-232 port with the power on.
4. Do not use the TV in the local video output port(VOUT) of DVR. It will damage the video output circuit easily.
5. Do not turn off the switch directly, please use the turn-off function in the menu or press the turn-off button in the panel (3 seconds or longer) to protect the hard disk.
6. Please keep the DVR away from heat resource.
7. Please keep the DVR ventilated for better heat radiator.
Please check the system and maintain regularly.
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Appendix 1.Remote controller operation
/--
6
9
3
-
(5) (3)
2 5 8
1 4 7
(2)
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Appendix 2. Mouse Operation
*Take ri g ht ha nd as a n e xa m ple
The m o use i n U SB c o n ne c t i on is s u pp ort i v e .
Operation Function
Double click one item in the file list to playback Add or subtract number in the number setting
the video Press middle button
Double click the playback video to zoom in or out Switch the items in the combo box
the screen
Double left click Double click the channel to make it full screen Page up or down in the list
display
Double click again to resume the multi-window Move mouse Choose the widget or move the item
display In the widget
Left click Choose the according function in the menu Drag mouse Set the motion detect area
Right click Pop desktop short cut menu in preview state Set the cover area
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INFORMATION ON E-WASTE HANDLING AND MANAGEMENT
Dear Customer,
The Ministry of Environment and Forests have published The E-waste (Management and Handling ) Rules 2010 which comes in effect from 1st May 2012.
E-waste is defined as any electrical or electronic component of products in whole or in part , or rejects from their manufactur ing or repair process which are intended to be
discarded.
These rules apply to every producer, consumer or bulk consumer involved in the manufacture, sale, purchase and processing of electrical and electronic equipment or
components as specified in Schedule 1 (please refer to our website www.godrej.com in the „Good & Green‟ section of CSR module for more details).
Under these rules , specific roles and responsibilities are defined for producers , consumers and recyclers handling and mana ging E-waste.
E-waste is to be managed in an environmentally sound manner which means, taking steps to ensure that health and environment are protected from adverse effects of
hazardous substance contained in such wastes.
Rule 6 of the E-waste (Management and Handling) Rules 2010 states that bulk consumers of electrical and electronic equipment shall be responsible for recycling of the e-
waste generated by them. Bulk consumer means bulk users of electronic and electrical equipment such as Central Government or State Government Departments, public
sector undertakings, banks, educational institutions, multinational organizations, international agencies, private companies that are registered under the Factories act 1948 and
Companies act 1956. The bulk consumers have to ensure that the e-waste generated by them is channelized to authorized collection centers or is taken back by the producers.
They shall maintain records of E-waste generated by them in Form 2 and make such records available for scrutiny by the State pollution control or the Pollutio n control
Committee concerned.
All consumers of electrical and electronic equipment irrespective of their status as bulk consumers or not , shall ensure that E-waste generated by them is channelized to
authorized collection center(s) or registered dismantler(s), or recycler(s) or is returned to the pick-up/take back services provided by the producers. (Please refer to our website
www.godrej.com in the „Good & Green‟ section of CSR module for more details).
All our products intended to be recycled under the category of E-waste (as defined above) carry a label or stamp of the WEEE symbol (A wheelie bin with a cross) , which
states that it falls under the hazardous waste category and is not to be disposed along with normal garbage.
We seek your support in ensuring environmentally sound management of E-waste and aid us in sustaining our earth‟s natural resources and maintaining the earth‟s green
cover intact for the benefit of our future generations.
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41
WARRANTY
M/s. Godrej & Boyce Mfg. Co. Ltd. through its Godrej Security Solutions Business (hereinafter referred to as "the Company"), undertakes and gives warranty to the original
purchaser as follows:
The Company warrants that if within a period of 12 (twelve) months from the date of purchase of the product bearing Sr.No. mentioned above, the same is found
defective on account of any of its parts proving to be defective in material or workmanship, the same shall be repaired or replaced free of charge. The question, however,
whether the product as a whole or any of its parts are defective or inoperative due to faulty material or workmanship shall be within the sole discretion of the Company. This is also
subject to the further condition that the product is brought to the Company's notified authorised service centre by the purchaser at his own risk, the expenses and carriage paid both
ways. In the event, the Company carries out repairs or replacement of any parts during the said warranty period, the warranty shall thereafter continue only for the unexpired period of
the original warranty and the purchaser shall not be entitled to insist on the original warranty being extended from the date of such repairs or replacement. The Company, however,
shall not be liable to carry out the repairs or replacement within any specified time. This warranty is not valid for:
a) damage resulting from accident, mishandling, negligence, tampering, fire, acts of nature, loss of components or accessories;
b) replacement/repairs by people other than the authorised personnel;
c) the consumable parts like batteries, plastic parts etc. and accessories.
This warranty shall not extend towards the payment of any compensation to anyone or entitle the purchaser to a replacement of the product as a whole, and expressly excludes any
claim for consequential loss or damage.
This Warranty Card must be duly filled in, stamped and signed by the Dealer. This card and the relevant cash memo must be preserved and be produced alongwith the defective units.
This warranty is valid only for purchases and installations effected from the Company/Company's authorised outlets.
This warranty will apply if and only if the purchaser has taken due care in the use and maintenance of the product as specified by the Company and has not mishandled it. It is made
specifically clear, that under no circumstances will the Company incur any liability for any damage caused due to the gas leakage / fire / burglary / power fluctuations etc. if undetected
either by malfunctioning or by improper usage or lack of maintenance.
This warranty will not apply if the defect is not notified to the Company or its representative within 7 working days from the date the purchaser becomes aware of the defect in the
product; if the product is shifted from its original location of installation to a new location without prior written intimation to the company or its authorised Service Centre.
Any claim made under this warranty shall be subject only to the jurisdiction of the courts in Mumbai.