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Four Types of Business Letter

There are four main types of business letters: inquiry letters, which ask for specific information and ensure contact details are provided for a response; letters to editors or officials that explain an issue, provide opinions backed by facts/examples, and suggest solutions; order letters that clearly describe products and include shipping, payment, and delivery details; and complaint letters that objectively describe problems with a product and request appropriate action from the company.

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Aimee Hernandez
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123 views1 page

Four Types of Business Letter

There are four main types of business letters: inquiry letters, which ask for specific information and ensure contact details are provided for a response; letters to editors or officials that explain an issue, provide opinions backed by facts/examples, and suggest solutions; order letters that clearly describe products and include shipping, payment, and delivery details; and complaint letters that objectively describe problems with a product and request appropriate action from the company.

Uploaded by

Aimee Hernandez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Four types of Business Letter

Inquiry Letters
Inquiry letters ask a question or elicit information from the recipient. When composing this type
of letter, keep it clear and succinct and list exactly what information you need. Be sure to
include your contact information so that it is easy for the reader to respond.

Letter to an editor or official


You should clearly explain the problem or situation. Offer what your opinion was of the problem
and possible solutions. You should always support your opinions with facts and examples. And
suggest ways to change or improve the situation.

Order Letter
Carefully and clearly describe the product; keep the letter short and to the point. Offer the
producer information as to where they should ship the product and how. Include how you will
pay for the product.

Letter of Complaint about the product


Carefully and clearly describe your product, give a quick assessment as to how the problem was
caused don’t tell them how unhappy you are. Explain if you have taken any action at all to try
and solve the problem. End the letter with the action the company should take.

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