Gaurav Dubey gvdubey@gmail.

com
Indore, M.P. +91-9755191978
Aim to work in a challenging and proactive work environment where I can utilize my work experience and knowledge in
software testing, business analysis, analytical skills, and various software/business domains
EXPERIENCE
Client- Vonage, Holmdel, NJ April 2016 – Dec 2017
Sr. QA Engineer
 Created Test Accounts, Contacts, Activities, and Opportunities on Salesforce CRM on regular basis
 Worked on Software delivery using Agile Methodology, DevOps flow and iterative development methodologies
 Performed End to End and regression testing of new and existing customer facing applications like gUnify, Customer
Portal and also on in-house applications to assure robustness of the applications
 Testing and validation of Website/Billing/Platform/Back End Systems to make sure the data is in synchronization
 Performed white and black box, smoke, functional, end to end, and mobile testing during whole software testing cycle
 Found several critical bugs and defects in various environments and re-tested them via regression testing
 Worked on IP and VoIP networking, SIP, Postman Chrome API under testing
 Validated Billing, Customer invoice, file format, time and date stamp, as per services selected on Salesforce CRM
 Extensively worked with developers for resolving defects before the new build/release of the system
 Create/Update/Run Test cases in several phases under HP Tool Application Lifecycle Management(ALM) and JIRA
Employer- Techmatrix Inc.

Client- Johnson and Johnson, Titusville, NJ (Implementation Partner - CapGemini) Sep 2015 – Jan 2016
UFT/QTP Tester Consultant
 Prepared UFT/QTP test scripts from scratch, performed dry runs, regression testing, database connection, and setup
 Created Mapping document with data flow between systems and rules/validation documents for different processes
involved in the system
 Worked on Toad to access the Oracle database and set/update the triggers to initiate the UFT scripting
Employer- Techmatrix Inc.

Client- Delta Dental of New Jersey, Parsippany, NJ Jan 2015 – June 2015
SQA Tester Consultant
Wisdom to ICE conversion:
 Updated the Basic Project Portfolio with QA tasks, issues, and defect fixes in DAPTIV for the business/executive team
 Performed database and functional testing and made sure that the data sets are latest and relevant to a claim
ICE Application Security Project:
 Reviewed Business Requirements Documents and the Technical Specification documents
 Performed regression testing as every new release took place based on the business requirements
 Tested the SiteMinder Security on QA testing environments; with various configuration settings
EDW to SalesForce Validation Project:
 Reviewed the mapping document of data generation of the files by the developer for the test case design
 Validated the data in SQL Server 2012 as per the extract rules designed by the business and developer
 Performed the data validation with two initial loads and two incremental loads which comes under one cycle
 Logged defects based on the initial/incremental load testing through which the data consistency became more accurate
Employer- Techmatrix Inc.

TechMatrix Inc., North Brunswick, NJ Aug 2014 – Dec 2014

Business and Quality Assurance Analyst
 Worked on BRD and FRD, QA docs, change request documents and updated them as per any changes
 Discovered bugs and issues related to the various systems and performed re testing as per the bug fixes
 Improved documentation of QA testing practices for regression, smoke, white and black box testing
 Analyzed internal operations and helped to identify areas where the company could improve efficiency and profitability

Speed Commerce, Dallas, TX Aug 2013 – July 2014

Inventory Control Analyst
 Provided support to buyers by researching PO in SAP and resolving the discrepancies happened in the past months
 Ensured effective flow of inventory through the system to keep track of all products being logged
 Updated the WA (Warehouse Advantage) system based on current status and detailed research of critical products
 Strictly followed Quality Assurance procedures and effective management of inventory through high Jump and log all
the issues in the system
 Logged reports and bugs found in the system relevant to tracking the status of products and presented to peers
 Recovered about $600K (40%) of the missing inventory with the CC project, resulting 95% accuracy level in inventory
School of Management Graduate Programs, UT Dallas, Richardson, TX Jan 2013 – May 2013
Process Improvement Analyst
 Helped with process documentation under various graduate programs initiatives
 Assisted in support of course and event logistics and recommended improvement strategies

Hitachi High Technologies America, Dallas, TX Nov 2011 – Aug 2012

Supply Chain Analyst- Intern
 Created process ramp and sales analysis for one of Hitachi’s biggest customers yielding a better understanding of
critical parts and overall improvement of forecast accuracy
 Analyzed re-order points based on lead-time, optimizing inventory by $200K for managing peak demand
 Improved revenue forecast by incorporation of Mean Percentage Error to help understand the gap and minimizing the
gap from 18 % to a range between 5-12% in forecasted and actual revenue
 Improved executive visibility on fill rate and zero-bin parts analysis at remote sites from a fill rate of 95 % to 97%
Shashi Engineering, Bhopal, India Sep 2008 – Jun 2010
Junior Engineer
 Analyzing and managing distribution of finished products based on priority and critical part purchase orders
 Generated daily, weekly, and monthly QA reports as well as ad-hoc reports when requested
 Contributed towards improved product availability minimizing bottleneck at delivery for customers
 Managed planned inventory of FRP (Fiber reinforced plastic) components minimizing discrepancies by 5% in the stock

EDUCATION
MS Supply Chain Management, University of Texas at Dallas Aug 2010 – Dec 2012
BE Mechanical Engineering, Rajiv Gandhi Technical University Sep 2004 – June 2008
CORE COMPETENCIES
Methodologies RUP, SDLC, RAD, Agile
Artifacts BRD, FRD, RTM, Project Templates, UML diagrams, Use cases, Test Cases
Operating Systems Windows 98/NT/2000/XP/VISTA/UNIX/LINUX
Cloud CRM Salesforce.com, Sugar CRM, MS Dynamics CRM
ERP Software SAP ERP 6.0 Production, SAP SCM 7.0
Applications Microsoft Office – Word, Excel, PowerPoint, Visio, Access, Postman Chrome
Quality Tools HP Quality Center, Quick test Pro (QTP/UFT), JIRA, Load Runner, SNAP Confluence
Database and Tools Microsoft SQL Server, Oracle 11g/10g, SQL, PL/SQL, Toad 11.6 for Oracle
AWARDS AND AFFILIATIONS
 Director of Administration(2011-2012) ISM Dallas (Institute of Supply Management), UT Dallas chapter
 Received SIFE(Students in Free Enterprise)-UTD Scholarship for commitment and volunteering for ‘Let’s Can Hunger’
 Secured 1st position for the project ‘Let’s Can Hunger’ as a team in ‘Urgent Hunger Category’ award under SIFE
 Won $1500 grant for strategizing a small business under SIFE and Sam’s Club Environmental Sustainability Project
 Supervised and co-lead 10 team associates to prepare a project plan on Auto Care European with cost generation,
waste management and recycling