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Biography Prashant Singh

Prashant Singh has over 6 years of experience in the service industry. He has a B-Tech degree and an MBA and has held regional manager and director of marketing positions. He is a freelance soft skills and behavioral trainer who has provided training to many companies. He has extensive experience in training, branding, marketing, business development, and human resources. He is proficient in customer service, relationship building, and communication.

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167 views3 pages

Biography Prashant Singh

Prashant Singh has over 6 years of experience in the service industry. He has a B-Tech degree and an MBA and has held regional manager and director of marketing positions. He is a freelance soft skills and behavioral trainer who has provided training to many companies. He has extensive experience in training, branding, marketing, business development, and human resources. He is proficient in customer service, relationship building, and communication.

Uploaded by

pr1041
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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PRASHANT SINGH

Hand phone. +91(0)9565514007 Email: prashant1041@live.com

Greetings,

I have been canvassing the community, in the ever evolving Service Industry,
which allows me to serve as a catalyst for successful branding, customer
service, informational materials for the general public, soft skill training
and market development initiatives complimented by high-caliber general
management expertise and a proven track record in delivering value to
client organizations. I as an individual, am, well versed in public contact &
have a solid track record for compiling branding, training & promotional
information.

Over the past 6year, I have been giving public presentation, innovatively
designing flyers and brochures for organizations, and interacting with the
general public. My skills in customer service are excellent and I can handle
customer problems in tactful manner. You’ll find my communications skills
well above average and I have had the opportunity to interact with very diverse
populations and individuals of all ages. I can interview with business clients to
gather facts and put these facts in to written materials; interpret rules,
regulations and policies; plus function positively as part of a team. You can trust
me to work unsupervised, meet deadlines, and develop creative ideas that will
make a difference in services rendered to the general public.

 B-Tech & M.B.A with 6 year experience in The Service industry.


 Been associated with IIPT(Indian Institute of Professional training), as Regional Manager, (North)
and Director, Marketing with Team Vision Services, a proud venture of IIPT
 A freelance soft skill and behavioral trainer also acts as Training Consultant to many
companies.
 Extensive experience in Training, Brand launching, marketing and promotions, exploring
and developing new markets, accelerating growth & human recourse training.
 Proficient at maintaining cordial relationship with customers, ensuring quality and service
norms to achieve customer satisfaction and business retention.
 An effective communicator with excellent relationship building & interpersonal skills.
Effectively handled responsibilities like
 Build the Company’s Brand
 Work closely with the Head Training/Director/MD to understand the training &
development requirements of the company.
 Create, execute, and analyze the effectiveness of a strategic training & human resource
plans.
 Create training and promotional materials by interfacing with employees, channels, the
internal operations team, and graphic designers
 Hire and work closely with a rural and semi-urban focused PR agency
 Calculate Marketing Return on Investment (MROI) to optimize use of resources
 Leverage network within North India’s rural and semi-urban areas to position the brand
deep in the territory of target consumers
 Prepare quarterly and annual training & marketing budgets for senior management
 Identify the appropriate channels of marketing communication, and ensure optimal
training.
 Identify and analyze actionable insights by segmenting the employees.
 Disseminate market insights to other regions
 Work with a limited budget to create successful solutions that inspire customers, channels
and employees alike for years to come!
 Plan, develop, and direct the marketing efforts for the brand
 Coordinating with specialists in production, sales, advertising, promotion, research and
development, marketing research, operations and finance.
 Supervising the sign off of marketing literature and campaigns, liaising with legal and
compliance personnel, ensuring the designs and messages meet the company brand and
regulatory guidelines
 Researching consumer markets, monitoring market trends and identifying potential areas
in which to invest, based upon consumer needs and spending habits
 Looking at the pricing of products and analyzing the potential profitability
 Generating names for new and existing products and services, conducting inductions,
coming up with ideas for new packaging designs, including shape, size, colors, fonts and
imagery.

 Solely responsible for tie-ups with international / domestic organizations for students
Training & Placements.
 Managing a team of 20 Training & Placement Executives for recruitment drives at
various Channel centres.
 Assisting with the development and implementation of performance & service
standards for all Training activities at a national/regional/local level.
 Working collaboratively with the National Training, Service and the National
Managers, Operations, to ensure the successful implementation of future training &
development strategies in relation to national/regional/local proficiency needs.
 Managing corporate relationships
 Managing current students and alumni database
 Establishing best practices, policies and standards for new and renewal training,
underwriting and submission processes for all regional and national Programs.
 Optimum utilization of resources equipment and manpower through effective
inductions and training programs.
 Establishing objectives, coaching, and counseling direct reports on the attainment of
objectives and providing performance feedback.
 Identifying training and development needs of the manpower.
 Solely responsible for the growth of Publication Business in the territory.
 Involved in entire corporate operations
 Managing the Inventory of the bought-out-Stock (BOS) components in the stores/
production facility
 Looking after the dispatch of quality ensured components conforming product
specifications from vendor’s facility.
 Accountable for vendor development for new categories of items & existing categories
with new items.
 Maintenance of database of Supplier catalogue present in the market.
 Relationship management with the Suppliers present in the Approved supplier’s database.
 Quality Supplier’s Review (QSR) for analyzing Supplier’s performance over a time.
 Pertaining to a Purchase Requisition and subsequently to its proper approval routing.
 Generating request for quotation and thereafter purchase orders and dispatch schedules so
as to ensure timely delivery keeping sourcing rules intact.
 Undertaking new product development, delivery of pilot orders for the R&D testing and
subsequently approval/ rejection status assigned.
 Performing the costing for developing any new component so as to derive its rational
price for the company and subsequent negotiations with the supplier.
 Ensuring smooth receipt of the deliveries with proper documentations.

Participating as freelance soft skill and behavioral trainer also acted as Training Consultant
to many companies. I conducted, first training program, in the early 1996. Thereafter, I
have been associated with training & educational activities. Being associated with various
organizations, at a responsible Managerial profile, developed most of the training modules
on soft skills &Organizational Behavior. Later, felt a need to give back up to the training
activities, by way of handling HR assignment. Since Aug 2008, started working as
freelance soft skill and behavioral trainer.
Aptitude
 Self motivated & excellent computing skills
 Ability to communicate effectively with internal & external stakeholders
 Good Organization skills, leadership skills and attention to details
 A strong commitment towards work – “Can do approach”.
 A good understanding of the Service Industry.
 Pleasing and friendly personality.
 Attitude of counsel, advice & steer the team .
Hobbies
Etymology, Exploring new places, Reading motivational books, Management Training,
Recruitment, HR, Psychology, Organization Development and Consulting, I.T., IT Enabled
Services.

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