Madrid IT Business Management

Madrid IT Business
Management
Last Updated: April 9, 2019

PDF generated on April 10, 2019

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 Madrid IT Business Management

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Company Headquarters
2225 Lawson Lane
Santa Clara, CA 95054
United States
(408)501-8550

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 Madrid IT Business Management

Project Portfolio Management

Project Portfolio Management provides a simplified, team-oriented approach to Project
Portfolio Management and IT development by combining several individual
applications.

Project Portfolio Management (PPM) includes the following applications.

Note: Customers who already have Project Portfolio Management can upgrade to
Project Portfolio Suite with Financials. New customers must purchase Project Portfolio
Suite with Financials.

Project Portfolio Management Applications

Application Description

An application used for gathering and

assessing ideas and promoting accepted
Demand Management
ideas to strategic and operational
demands.

A suite of tools used to manage projects,

Project Management
task, and resources.

An application used to manage program

Program Management
and tasks.

An application that enables resource

Resource Management requesters to create resource plans and
request resources.

An application used for managing the

Agile Development software development and release
process.

An application that provides tools for

Test Management
manual software testing.

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 Madrid IT Business Management

Process Overview

The project manager (project_manager) role for Project Portfolio Management includes
all the manager roles for the applications included in the suite.

Domain separation in Project Portfolio Management

Domain separation provides complete data isolation for domain-specific users. Project
Portfolio Management is domain separation compliant with few limitations.

• Project Portfolio Suite with Financials

The ServiceNow® Project Portfolio Suite with Financials application integrates Financial
Management and Project Portfolio Management.

• Create and manage waterfall projects

An overview of the tasks involved in creating a waterfall project.

• Create and manage agile projects

An overview of the tasks involved in creating an agile project.

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 Madrid IT Business Management

• Agile integration with Project Portfolio Suite

The Project Portfolio Suite leverages the Agile Development application to combine
Agile Scrum methodology with project-based IT development.

• Demand Management

The Demand Management application consists of tools for capturing, centralizing,

and assessing strategic and operational demands. It also provides a single location for
managing all the demand information.

• Portfolio Management

With the ServiceNow® Portfolio Management application, you can create portfolios
which are collections of related programs, projects, and demands. You can then
perform financial planning and monitor the status and progress of these portfolios.

• Program Management

A program helps you to logically group related projects or demands under a single
entity. The ServiceNow® Program Management application helps you to manage
related projects and demands in coordinated way that is not possible when projects
and demands are managed independently.

• Project Management

The ServiceNow® Project Management application is a suite of tools that aids in

managing projects, tasks, and resources. You can create and manage small projects
with a few tasks to large portfolios that contain complex tasks with various relationships
and dependencies.

• Resource Management

The ServiceNow® Resource Management application enables resource requesters,

such as project managers or change managers, to create resource plans, request
resources, and analyze resource availability and utilization.

• Rate Model

Use Rate Model to derive date-effective, criteria-driven hourly rates for calculating
planned and actual costs for a project or demand.

• Out-of-the-box Project Portfolio Management Performance Analytics Solutions

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 Madrid IT Business Management

Performance Analytics Solutions contain preconfigured dashboards. These

dashboards contain actionable data visualizations that help you improve your
business processes and practices.

• Domain separation in Project Portfolio Management

This is an overview of domain separation and Project Portfolio Management. Domain

separation enables you to separate data, processes, and administrative tasks into
logical groupings called domains. You can then control several aspects of this
separation, including which users can see and access data.

• Quick start tests for Project Portfolio Management

Validate that Project Portfolio Management still works after you make any
configuration change such as apply an upgrade or develop an application. Copy
and customize these quick start tests to pass when using your instance-specific data.

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associated.