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Resume Pravin

This resume is for Pravin Jadhav, who has over 3.5 years of experience in Windows support. He has worked as a System Admin and Desktop Support Engineer. His skills include server support, OS support, desktop support, application support, and hardware troubleshooting. He is proficient in technologies like Windows Server, Active Directory, antivirus software, and networking. He aims to work in a challenging position utilizing his technical and interpersonal skills.
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0% found this document useful (0 votes)
89 views4 pages

Resume Pravin

This resume is for Pravin Jadhav, who has over 3.5 years of experience in Windows support. He has worked as a System Admin and Desktop Support Engineer. His skills include server support, OS support, desktop support, application support, and hardware troubleshooting. He is proficient in technologies like Windows Server, Active Directory, antivirus software, and networking. He aims to work in a challenging position utilizing his technical and interpersonal skills.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Resume

Pravin Jadhav
Contact no: +91 9168882078
Email id: prvnjadhav1991@gmail.com

Career objective

Willing to work in challenging position with a growing organization where I can utilize my
technical and interpersonal skill to serve the organization and enhanced the same.

Professional Summary

• 3.5 years’ experience in Windows Support Domain.


• Centralized Virus management with MacAfee Security, Sophos Antivirus, and Symantec.
• Completed the client project within a time period and Certified by client as Best Engineer.
• Ability to build and maintain good relationships with customers.

Academics

Qualification Board/University Year of passing Percentage


B.E.(IT) University of Pune 2015 62.50%
Diploma MSBTE 2010 70.13%
SSC Mumbai University 2007 67.13%

Technical skills

• Server Support - Windows Server2006/2008/2012.


• OS Support - Windows 7/8/10.
• Desktop Support - Software/ Hardware, Remote Support, AD, Incident/Ticket Management.
• Application Support - Application Implementation And Testing.
• Hardware- All types of Computers/Servers hardware troubleshooting and configuration.

Work Experience

Project: IDC Technologies (India) Private Limited.


Role: System Admin.
Experience: At present.(From 20 June 2019)

Responsibilities:

• Installation / configuration of VM / Xen center.

• Performs administration activities such as setting user accounts, roles, access, and
privileges.

• Monitor server event logs, performance logs(Nagios Tool), growth of data on the
network, and checking the status of nightly server backups.
• Responsible for applying security updates and patches on servers desktops, and
laptops.

• Manage network servers and technology tools.

• Monitor performance and maintain systems according to requirements

• Ensuring security and efficiency of IT infrastructure

• Monitored system performance and diagnosed software/hardware problems with a


performance monitor.

• Provided Support for exchange Server & email related issues.

• Support end users on complex technical issues including problems related to


applications, client computers and servers.

• Troubleshooting Issues of DFS and Exchange servers.

• Trouble shooting of Application level IIS,Tomcat and Windows level L2.

• Provide the Hardware & software server support.

• Provide support for explaining technical concepts to the users.

• Antivirus Support- Symantec.

Project: Orient Technology Pvt. Ltd.


Role: Desktop Support Engineer.
Experience: 2.2 Years. (From 24 Oct 2016 to 11 Jan 2019)

Responsibilities:

• Windows Server – Troubleshooting.

• Active Directory - User Account Management.

• Antivirus Support – McAfee (1.6Years) and Sophos (6months).

• Server Rack Maintenance and management.

• Implementing, Managing, and Maintaining the Windows Server.

• DHCP/DNS/ File and Proxy Server Support.

• Print Server Management and maintenance.

• OS deployment using SCCM (System Center Configuration Manager).

• Utilize SCCM to deploy patches and maintain environment.

• Managing user accounts and giving share & security level permissions within the Network.

• Installing Microsoft Operating system, updating and maintenance.

• IP Phone Installation and Management.

• Performed remote installations, upgrades, and repairs using phone, online chat, and
remote desktop software.
• Install & troubleshoot Domain.

• Supporting the following Microsoft Office products-Outlook, word, excel, power point,
Internet Explorer, visual studio, SQL server etc.

• Provided online assistance on social forum developed specially for overseas clients.

• Incident/ Ticket Management (Service now).

• Providing Video Conferencing Support.

• Troubleshooting, assembling and dissembling of hardware devices.

• Basic LAN / WAN connectivity and internet troubleshooting.

• Configuration of Printer, Scanner over the network.

• Managing Laptop Encryption through MBAM Client 2.5.

Project: Nityananda E-Learning Pvt. Ltd.


Role: Technical Support Engineer.
Experience: 1.1 Year. (From 01 Jul 2015 to 13 Aug 2016)

Responsibilities:

• Provided the Remote support.

• Provided support for explaining technical concepts to the users.

• Educated end-users on how to use applications.

• Configuration of Printer, Scanner.

• Incident/ Ticket Management (LANDesk).

• Performed troubleshooting, problem resolution, vendor Management, system and


preventative maintenance.

• Troubleshooting, assembling and dissembling of hardware devices.

• OS installation – Media &WDS Server.

• Antivirus Support – McAfee.

Professional training:

I have successfully completed certification in JAVA technology (SCTS) from SEED, MUMBAI.

C, Oracle SQL, WCD (WEB Control Design), Core Java.


Place: Date:

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