Scan for Digital Survey

The library is here for you! Tell us how we're doing. Please take a few minutes to fill out this
brief survey or scan the QR code with your mobile device to complete the survey Online.

Utilization

1. Which branch of the Ascension Library System do you use most often?
Gonzales Branch - 708 South Irma Blvd. Dutchtown Branch - 13278 Highway 73

Donaldsonville Branch - 500 Mississippi St. Ascension Parish Library Website or Library Apps

42 Galvez Branch - 40300 Hwy. 42 Ascension Parish Library Outreach Vehicle

Other (please specify)

2. On average how often do you visit the public library?

Daily or nearly every day

Weekly

Twice a month

About three or four times per year

Less than once a year

Never

3. On average how often do you visit the library's website or apps?

Daily or nearly every day

Weekly

Twice a month

About three or four times per year

Less than once a year

Never
4. How do you typically find out about the library's services, programs, and activities? (Please select all that
apply)
Library newsletter Library staff

Library website Word of mouth

Social media (Facebook, Twitter, etc.) Commercials

Newspaper Billboard

Signs or flyers

Other (please specify)

5. What would you say is the PRIMARY way you use the library? (Please select ALL that apply)
Borrow physical materials (Books, Audiobooks, DVDs, Study or work at the library
Magazines etc.)
Attend children's programs, activities, or trainings
Borrow digital materials (e-Books, e-Audiobooks, Apps, e-
Magazines, Downloadable and Streaming Movies and Music Online services (Website, Apps, Research Database,
etc.) Learning Center, etc.)

Use public library hardware (Computers, Photocopier, Printer, Read a book, newspaper, or magazine at the library
etc.)
Attend adult programs, activities, or trainings
Conduct research at the library

Use free Wi-Fi on personal device

Other (please specify)

6. How often have you used the following library materials in the past year?

Frequently Sometimes Rarely Never

Print materials (Books,

Audiobooks, DVDs,
Magazines)

Digital materials (e-

Books, e-Audiobooks, e-
Magazines,
Downloadable and
Streaming Movies and
Music)

Public library computer

or other library hardware
(Printer, Photocopier
etc.)

Electronic research
databases or learning
materials on the library
website

7. How often have you used the following library resources in the past year?
Frequently Sometimes Rarely Never

Programs, activities, or
trainings at the library

Study, tutor, work, or

read to at the library

Study or group project

rooms

Use free Wi-Fi on

personal device

Ask staff a question

 APL Patron Assessment

Satisfaction

8. How would you rate the following library materials?

Not applicable / Not
Very satisfied Satisfied Dissatisfied Very dissatisfied sure

Public computers

Library physical
materials (Books,
Audiobooks, DVDs,
Magazines)

Library digital materials

(e-Books, e-Audiobooks,
e-Magazines,
Downloadable and
Streaming Movies and
Music)

Building facilities

9. How would you rate the following library services?

Not applicable / Not
Very satisfied Satisfied Dissatisfied Very dissatisfied sure

Hours of operation

Customer service

Internet access or Wi-Fi

connectivity

Online services
(research databases,
catalogs, learning
centers, apps)

Usefulness of the library

website

Library programs,
activities, or trainings

10. Overall, how would you rate the library?

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not applicable / Not sure

Please share any additional comments below.

 APL Patron Assessment

Improvements

11. Please indicate the likelihood that the following improvements would encourage you to use the library
more often.
Not applicable/ Not
Very Likely Likely Unlikely Very unlikely sure

Improved hours of
operation

New branch location(s)

Improved facilities /
maintenance

Increased selection of
print materials

Increased selection of
digital / audiovisual
materials

Increased selection of
online databases and
reference materials

Improved library website

Improved
communications about
library services and
activities

Improved variety /
availability of library
services and activities

Increased meeting /
work spaces

Elimination of overdue
fines

Please share any specific recommendations below.

12. In your opinion, how involved should the library be in providing the following library services?
Actively involved Minimally involved Not involved

Access to online
resources (e-Books,
Research Databases,
etc.)

Free internet access /

Wi-Fi

Group spaces to study /

work

Individual spaces to
study / work

Creative spaces (Media /

Video Editing Labs)

13. In your opinion, how involved should the library be in providing the following community services?

Actively involved Minimally involved Not involved

Tutoring/Homework help
for children

Programs and activities

for children

Continuing education for

adults

Job search assistance

Business services

14. In your opinion, how involved should the library be in providing the following personal services?

Actively involved Minimally involved Not involved

Faxing services

Board games / Puzzles

for checkout

Partnerships with other

community organizations

Wi-Fi hotspot for

checkout

Learning kits for

checkout

15. Do you have any other comments, questions, or concerns?

 APL Patron Assessment

Demographics

* 16. Do you have a library card?

Yes

No

17. In which ZIP code is your home located? (Enter 5-digit ZIP code; for example, 70737 or 70869)

18. Please select your gender.

Female

Male

19. Please select your age range.

Under 18 45-54

18-24 55-64

25-34 65+

35-44

20. Do you have any children?

Yes, all 18 or over

Yes, one or more under 18

No

21. What is your preferred language?

English

French

Spanish

Vietnamese

Other (Please Specify)

22. Please select the highest level of schooling that you have completed. (optional)
Less than high school degree

High school degree or equivalent (e.g., GED)

Some college but no degree

Associate degree

Bachelor degree

Graduate degree

23. Please select your approximate average household income. (optional)

$0-$24,999

$25,000-$49,999

$50,000-$74,999

$75,000-$99,999

$100,000-$149,999

$150,000-$199,999

$200,000 and up

24. Please select your employment status. (optional)

Full-time employment Unemployed

Part-time employment Student

Self-employed Retired

Thank you for your feedback!

We greatly appreciate your comments and opinions. We look
forward to seeing you at the library soon!