IBM TS2270 IBM

Setup, Operator, and Service Guide

Machine Type 3580 Model H7S

SC27-8519-00
IBM TS2270 IBM

Setup, Operator, and Service Guide

Machine Type 3580 Model H7S

SC27-8519-00
ii IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Note!
Important: Before using this information and the product it supports, read the
information in “Notices” on page 105. To ensure you have the latest publications,
visit the web at http://www.ibm.com/storage/lto.

Released October 2015.

This edition applies to the IBM TS2270 Tape Drive, SC27-8519-00, and to the
subsequent releases and modifications until otherwise indicated in new editions.

© Copyright IBM Corporation 2010, 2015.

US Government Users Restricted Rights - Use, duplication or disclosure restricted

by GSA ADP Schedule Contract with IBM Corp.

© Copyright IBM Corp. 2010, 2015 iii

iv IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Read this first
This product might not be certified in your country for connection by any means
whatsoever to interfaces of public telecommunications networks. Further
certification might be required by law before making any such connection.
Contact IBM® for information.

Accessing online technical support

It is the customer's responsibility to set up this tape drive or library and to ensure
that the drive and library have the latest firmware (unless you have purchased a
service contract).

For online technical support:

1. Visit http://www.ibm.com.
2. Click Get Support.
3. Click Customer Support and follow on-screen instructions.

Sending us your comments

Your feedback is important in helping IBM provide accurate and useful
information. If you have comments or suggestions for improving this publication,
send your comments by:
v Emailing IBM:
– Internet or IBMLink from US: starpubs@us.ibm.com
– IBMLink from Canada: STARPUBS at TORIBM
Include the following information in your email:
– Exact publication title
– Form number (for example, GA32–1234–02) or part number (on the back
cover of the publication)
– Page, table, or illustration numbers that you are commenting on
– A detailed description of any information that should be changed

© Copyright IBM Corp. 2010, 2015 v

vi IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Contents
Note! . . . . . . . . . . . . . . .. iii Updating firmware . . . . . . . . . . .. 13
Registering for My Support . . . . . . . .. 15
Read this first . . . . . . . . . . .. v
Accessing online technical support . . . . . .. v Chapter 3. Operations . . . . . . .. 17
Sending us your comments . . . . . . . .. v Operating modes . . . . . . . . . . .. 17
Power button . . . . . . . . . . . . .. 17
Figures . . . . . . . . . . . . . .. ix Single-character display (SCD) . . . . . . .. 17
Status lights . . . . . . . . . . . . .. 18
Unload button . . . . . . . . . . . .. 21
Tables . . . . . . . . . . . . . .. xi Inserting a tape cartridge . . . . . . . . .. 22
Removing a tape cartridge . . . . . . . .. 23
Safety notices . . . . . . . . . .. xiii Mid-tape recovery . . . . . . . . . . .. 23
Completing the safety inspection procedure . .. xiv Cleaning the drive head . . . . . . . . .. 23
Tape drive ac grounding inspection . . . . .. xiv Cleaning the tape drive . . . . . . . . .. 24
Class I laser product . . . . . . . . . .. xv Tape Drive Status web page . . . . . . . .. 24
Rack safety . . . . . . . . . . . . .. xvi Diagnostic and maintenance functions . . . .. 25
Power cords . . . . . . . . . . . .. xviii Entering Maintenance mode . . . . . . .. 27
End of life (EOL) plan . . . . . . . . .. xix Exiting Maintenance mode . . . . . . .. 27
Function code 0: Maintenance mode . . . .. 27
Environmental notices. . . . . . .. xxi Function code 1: Run drive diagnostics . . .. 28
Function code 2: Update drive firmware from
FMR tape . . . . . . . . . . . . .. 29
Preface . . . . . . . . . . . . .. xxiii
Function code 3: Create FMR tape . . . . .. 29
Function code 4: Force a drive dump . . . .. 30
Chapter 1. Introduction . . . . . . .. 1 Function code 5: Copy drive dump . . . .. 30
Drive features . . . . . . . . . . . . .. 1 Function code 6: Run host interface wrap test .. 31
Front panel of the drive . . . . . . . . .. 2 Function code 7: Run RS-422 wrap test . . .. 32
Rear panel of the drive . . . . . . . . . .. 2 Function code 8: Unmake FMR tape . . . .. 33
Drive performance . . . . . . . . . . .. 3 Function code 9: Display error code log . . .. 34
Cartridge compatibility . . . . . . . . . .. 3 Function code A: Clear error code log . . .. 34
Speed matching . . . . . . . . . . . .. 3 Function code C: Insert cartridge into tape drive 34
Channel calibration . . . . . . . . . . .. 4 Function code E: Test cartridge & media. . .. 34
Data cartridge capacity scaling . . . . . . .. 4 Function code F: Write performance test . . .. 35
Encryption . . . . . . . . . . . . . .. 4 Function code H: Test head . . . . . . .. 36
Inhibiting firmware down-leveling . . . . . .. 5 Function code J: Fast read/write test . . . .. 37
SAS interface . . . . . . . . . . . . .. 5 Function code L: Load/unload test . . . .. 38
Supported servers and operating systems. . . .. 5 Function code P: Post Error Reporting enabled 39
Supported device drivers . . . . . . . . .. 5 Function code U: Post Error Reporting disabled 39
Ethernet port . . . . . . . . . . . . .. 6 Tape drive diagnostic and maintenance web page 40
IBM Spectrum Archive . . . . . . . . . .. 6
Specifications . . . . . . . . . . . . .. 6 Chapter 4. Ultrium media . . . . . .. 43
Data cartridges . . . . . . . . . . . .. 43
Chapter 2. Installation . . . . . . . .. 9 Cartridge Compatibility . . . . . . . .. 45
Avoiding drive damage. . . . . . . . . .. 9 Capacity Scaling . . . . . . . . . . .. 45
Unpacking the drive . . . . . . . . . . .. 9 WORM (Write Once, Read Many) cartridges . .. 46
Verifying the shipment . . . . . . . . .. 10 WORM media . . . . . . . . . . .. 46
Installing the rack mount kit (optional) . . . .. 10 Data security on WORM media. . . . . .. 46
Inspecting the power cord and outlet . . . . .. 10 WORM media errors . . . . . . . . .. 46
Positioning the tape drive . . . . . . . .. 11 WORM requirements . . . . . . . . .. 47
Installing the SAS host adapter card (if required) .. 11 Cleaning cartridge . . . . . . . . . . .. 47
Connecting the SAS interface cable . . . . .. 11 Cartridge memory chip (LTO-CM). . . . . .. 47
Connecting power . . . . . . . . . . .. 12 Bar code label . . . . . . . . . . . .. 47
Running drive diagnostics . . . . . . . .. 12 Guidelines for bar code labels . . . . . .. 49
Installing device drivers . . . . . . . . .. 12 Write-Protect switch . . . . . . . . . .. 50
Configuring the tape drive to a server/host . .. 13 Handling the cartridges . . . . . . . . .. 50

© Copyright IBM Corp. 2010, 2015 vii

 Providing training . . . . . . . . . .. 50 Appendix E. Information for trained
Ensuring proper packaging . . . . . . .. 51 service personnel . . . . . . . . .. 91
Proper acclimation and environmental conditions 52 Removing the internal drive . . . . . . . .. 91
Completing a thorough inspection . . . . .. 52 Step 1. Removing the cover . . . . . . .. 91
Handling the cartridge carefully . . . . .. 53 Step 2. Removing the internal drive . . . .. 93
Examples of cartridge problems . . . . .. 53 Manually removing a tape cartridge . . . . .. 94
Repositioning or reattaching a leader pin . . .. 54 Before you begin . . . . . . . . . .. 95
Repositioning a leader pin . . . . . . .. 54 Recommended tools . . . . . . . . .. 95
Reattaching a leader pin . . . . . . . .. 56 Beginning procedure . . . . . . . . .. 95
Environmental and shipping specifications for tape Tape spooled off supply reel. . . . . . .. 96
cartridges . . . . . . . . . . . . . .. 60 Tape pulled from or broken near leader pin .. 98
Disposing of tape cartridges . . . . . . . .. 60 Tape broken in mid-tape . . . . . . . .. 99
Ordering media supplies . . . . . . . . .. 61 Tape tangled along tape path . . . . . .. 100
Ordering bar code labels . . . . . . . .. 63 No apparent failure or damage to tape . . .. 101
Replacing the internal drive . . . . . . .. 104
Chapter 5. Troubleshooting . . . . .. 65 Step 1. Replacing the internal drive . . . .. 104
Procedure 1: Determining firmware level and Step 2. Replacing the cover . . . . . . .. 104
capturing drive dump . . . . . . . . . .. 65
Procedure 2: Inspecting a cartridge for damage .. 66 Notices . . . . . . . . . . . . .. 105
Procedure 3: Checking SAS host connections . .. 67 Trademarks . . . . . . . . . . . . .. 106
Procedure 4: Verifying host interface Electronic emission notices . . . . . . . .. 107
communications . . . . . . . . . . . .. 67 Federal Communications Commission statement 107
Resolving problems reported by the server . . .. 68 Industry Canada compliance statement . . .. 108
Resolving media-related problems . . . . . .. 68 European Union electromagnetic compatibility
Pre-call checklist. . . . . . . . . . . .. 68 directive . . . . . . . . . . . . .. 108
Replacing the tape drive . . . . . . . . .. 69 People's Republic of China Class A Electronic
Emission statement . . . . . . . . .. 110
Appendix A. Error codes and Taiwan Class A compliance statement . . .. 110
messages . . . . . . . . . . . .. 71 Taiwan contact information . . . . . . .. 110
Japan VCCI Council Class A statement . . .. 110
Appendix B. TapeAlert flags . . . .. 77 Japan Electronics and Information Technology
Industries Association (JEITA) statement (less
than or equal to 20 A per phase) . . . . .. 111
Appendix C. Ordering optional Japan Electronics and Information Technology
features, replacement parts, and power Industries Association (JEITA) statement (greater
cords . . . . . . . . . . . . . .. 79 than 20 A per phase) . . . . . . . . .. 111
Korean Communications Commission (KCC)
Appendix D. Installing a 19-inch rack Class A Statement . . . . . . . . . .. 111
mount kit (optional) . . . . . . . .. 85 Russia Electromagnetic Interference (EMI) Class
A statement . . . . . . . . . . . .. 111
Rack safety . . . . . . . . . . . . .. 85
Verify kit contents . . . . . . . . . . .. 87
Tools required . . . . . . . . . . . .. 87 Glossary . . . . . . . . . . . .. 113
Installing the shelf . . . . . . . . . . .. 88
Removing the shelf from the rack . . . . . .. 89 Index . . . . . . . . . . . . . .. 123

viii IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Figures
1. AC grounding diagram (50 Hz and 60 Hz) xv 23. Winding the tape out of the cartridge . . .. 58
2. View of the drive . . . . . . . . . .. 1 24. Removing the C-clip from the leader pin 58
3. Front panel element descriptions . . . . .. 2 25. Attaching the leader pin to the tape . . .. 59
4. Drive rear panel element descriptions - dual 26. Flowchart for Analyzing Maintenance
SAS ports . . . . . . . . . . . .. 2 Problems . . . . . . . . . . . .. 65
5. Example of connecting one SAS device to the 27. RID tag on rear panel . . . . . . . .. 70
server . . . . . . . . . . . . .. 11 28. Types of receptacles . . . . . . . . .. 83
6. Example of connecting the SAS device to two 29. Front view of shelf attached to rack rails 88
servers . . . . . . . . . . . . .. 12 30. Rear view of shelf with cables attached to rack
7. Inserting a cartridge into the drive . . . .. 22 rails with tie wraps . . . . . . . . .. 89
8. Drive Status web page . . . . . . . .. 24 31. Removing the screws that secure the cover and
9. Drive Status web page - topic details . . .. 25 internal drive . . . . . . . . . . .. 92
10. Tape drive diagnostic page . . . . . .. 40 32. Removing cables from the internal drive 93
11. The IBM LTO Ultrium data cartridge . . .. 43 33. Releasing the drive from the chassis . . .. 94
12. Ultrium Data and WORM Tape Cartridges 46 34. Sliding the drive forward . . . . . . .. 94
13. Sample bar code label on the LTO Ultrium 7 35. Removing the bezel and the cover from the
Tape Cartridge . . . . . . . . . .. 49 internal drive . . . . . . . . . . .. 96
14. Setting the write-protect switch . . . . .. 50 36. Rewinding tape into cartridge . . . . .. 97
15. Tape cartridges in a Turtlecase . . . . .. 51 37. Drive with cover removed to reveal gear train. 98
16. Double-boxing tape cartridges for shipping 52 38. Leader block assembly (LBA) . . . . .. 99
17. Checking for gaps in the seams of a cartridge 53 39. Rewinding tape into cartridge . . . . .. 100
18. Leader pin in the incorrect and correct 40. Rewinding tape into cartridge . . . . .. 101
positions . . . . . . . . . . . .. 55 41. Rewinding tape into cartridge . . . . .. 102
19. Placing the dislodged leader pin into the 42. Drive with cover removed to reveal gear
correct position . . . . . . . . . .. 55 train. . . . . . . . . . . . . .. 103
20. Rewinding the tape into the cartridge . . .. 56 43. Leader block assembly (LBA) . . . . .. 103
21. Leader pin reattachment kit . . . . . .. 57
22. Attaching the leader pin attach tool to the
cartridge . . . . . . . . . . . .. 57

© Copyright IBM Corp. 2010, 2015 ix

x IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Tables
1. Performance characteristics. . . . . . .. 3 12. Cartridges and VOLSERs compatible with the
2. Performance parameters. . . . . . . .. 4 Ultrium Tape Drives . . . . . . . .. 48
3. Specifications . . . . . . . . . . .. 6 13. Location of the write-protect switch . . .. 50
4. Meaning of Status lights and single-character 14. Environment for operating, storing, and
display (SCD) . . . . . . . . . . .. 19 shipping the LTO Ultrium Tape Cartridge .. 60
5. Functions that the Unload Button completes 21 15. Media supplies . . . . . . . . . .. 61
6. Diagnostic and maintenance functions . .. 26 16. Authorized suppliers of custom bar code labels 63
7. Cartridge types and colors . . . . . .. 43 17. Error codes on the Single-character Display 71
8. Cartridge data capacity and recording formats 44 18. Optional features. . . . . . . . . .. 79
9. Nominal cartridge life: Load/unload cycles 45 19. Replacement parts . . . . . . . . .. 79
10. Ultrium data cartridge compatibility with 20. Power cords . . . . . . . . . . .. 80
Ultrium tape drive . . . . . . . . .. 45
11. Bar code label requirements for Ultrium tape
drives and libraries . . . . . . . . .. 48

© Copyright IBM Corp. 2010, 2015 xi

xii IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Safety notices
Observe the safety notices when using this product. These safety notices contain
danger and caution notices. These notices are sometimes accompanied by symbols
that represent the severity of the safety condition.

Most danger or caution notices contain a reference number (Dxxx or Cxxx). Use
the reference number to check the translation in the IBM Systems Safety Notices,
G229-9054 manual.

The sections that follow define each type of safety notice and give examples.

Danger notice

A danger notice calls attention to a situation that is potentially lethal or extremely

hazardous to people. A lightning bolt symbol always accompanies a danger notice
to represent a dangerous electrical condition. A sample danger notice follows:

DANGER: An electrical outlet that is not correctly wired could place

hazardous voltage on metal parts of the system or the devices that
attach to the system. It is the responsibility of the customer to ensure
that the outlet is correctly wired and grounded to prevent an electrical
shock. (D004)

Caution notice
A caution notice calls attention to a situation that is potentially hazardous to
people because of some existing condition, or to a potentially dangerous situation
that might develop because of some unsafe practice. A caution notice can be
accompanied by one of several symbols:

If the symbol is... It means...

A generally hazardous condition not represented by other
safety symbols.

This product contains a Class II laser. Do not stare into the

beam. (C029) Laser symbols are always accompanied by the
classification of the laser as defined by the U. S.
Department of Health and Human Services (for example,
Class I, Class II, and so forth).

A hazardous condition due to mechanical movement in or

around the product.

This part or unit is heavy but has a weight smaller than 18

kg (39.7 lb). Use care when lifting, removing, or installing
this part or unit. (C008)

© Copyright IBM Corp. 2010, 2015 xiii

 Sample caution notices follow:
Caution
The battery is a lithium ion battery. To avoid possible explosion, do not
burn. Exchange only with the IBM-approved part. Recycle or discard the
battery as instructed by local regulations. In the United States, IBM has a
process for the collection of this battery. For information, call
1-800-426-4333. Have the IBM part number for the battery unit available
when you call. (C007)
Caution
The system contains circuit cards, assemblies, or both that contain lead
solder. To avoid the release of lead (Pb) into the environment, do not burn.
Discard the circuit card as instructed by local regulations. (C014)
Caution
When removing the Modular Refrigeration Unit (MRU), immediately
remove any oil residue from the MRU support shelf, floor, and any other
area to prevent injuries because of slips or falls. Do not use refrigerant
lines or connectors to lift, move, or remove the MRU. Use handholds as
instructed by service procedures. (C016)
Caution
Do not connect an IBM control unit directly to a public optical network.
The customer must use an additional connectivity device between an IBM
control unit optical adapter (that is, fibre, ESCON, FICON®) and an
external public network . Use a device such as a patch panel, a router, or a
switch. You do not need an additional connectivity device for optical fibre
connectivity that does not pass through a public network.

Completing the safety inspection procedure

Before you service the unit, complete the safety inspection procedure:
1. Stop all activity on the host bus.
2. Turn off the power to the tape drive.
3. Disconnect the host interface cable.
4. Unplug the tape drive’s power cord from the electrical outlet.
5. Check the tape drive’s power cord for damage, such as a pinched, cut, or
frayed cord.
6. Check the tape drive’s host interface cable for damage.
7. Check the cover of the tape drive for sharp edges, damage, or alterations that
expose its internal parts.
8. Check the cover of the tape drive for proper fit. It should be in place and
secure.
9. Check the product label on the tape drive to make sure that it matches the
voltage at your outlet.

Tape drive ac grounding inspection

1. Power off the drive.
2. Disconnect all cables.
3. See Figure 1 on page xv which is provided for reference only. Disconnect the
power cord from its source.

xiv IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 4. Inspect the power cable for visible cracks, wear, or damage.

Figure 1. AC grounding diagram (50 Hz and 60 Hz)

Class I laser product

Before the library is used, review the following laser safety information.

The product might contain a laser assembly that complies with the performance
standards set by the US Food and Drug Administration for a Class I laser product.
Class I laser products do not emit hazardous laser radiation. The product has the
necessary protective housing and scanning safeguards to ensure that laser radiation
is inaccessible during operation or is within Class I limits. External safety agencies
reviewed the product and obtained approvals to the latest standards as they apply.

Safety notices xv
Rack safety
The following general safety information must be used for all rack mounted
devices.

DANGER

v Always lower the leveling pads on the rack cabinet.

v Always install stabilizer brackets on the rack cabinet.
v To avoid hazardous conditions because of uneven mechanical loading,
always install the heaviest devices in the bottom of the rack cabinet.
Always install servers and optional devices, starting from the bottom of the
rack cabinet.
v Rack mounted devices are not to be used as a shelf or workspace. Do not
place any object on top of rack mounted devices.
v Each rack cabinet might have more than one power cord. Be sure to
disconnect all power cords in the rack cabinet before you service any
device in the rack cabinet.
v Connect all devices that are installed in a rack cabinet to power devices
installed in the same rack cabinet. Do not plug a power cord from a device
that is installed in one rack cabinet into a power device that is installed in
a different rack cabinet.
v An electrical outlet that is not correctly wired might place hazardous
voltage on the metal parts of the system or the devices that attach to the
system. It is the responsibility of the customer to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock.

xvi IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
CAUTION:

v Do not install a unit in a rack where the internal rack ambient temperatures
might exceed the manufacturer's recommended ambient temperature for all
your rack mounted devices.
v Do not install a unit in a rack where the air flow is compromised. Ensure that
air flow is not blocked or reduced on any side, front, or back of a unit that is
used for air flow through the unit.
v Consideration must be given to the connection of the equipment to the supply
circuit so that overloading of the circuits does not compromise the supply
wiring or overcurrent protection. To provide the correct power connection to a
rack, refer to the rating labels on the equipment in the rack to determine the
total power requirement of the supply circuit.
v (For sliding drawers) Do not pull out or install any drawer or feature if the
rack stabilizer brackets are not attached to the rack. Do not pull out more than
one drawer at a time. The rack might become unstable if you pull out more
than one drawer at a time.
v (For fixed drawers) This drawer is a fixed drawer and must not be moved for
servicing unless specified by the manufacturer. Attempting to move the
drawer partially or out of the rack might cause the rack to become unstable or
cause the drawer to fall out of the rack.

(R001)

Safety notices xvii

 CAUTION:

Removing components from the upper positions in the rack cabinet improves
rack stability during relocation. Follow these general guidelines whenever you
relocate a populated rack cabinet within a room or building:
v Reduce the weight of the rack cabinet by removing equipment, starting at the
top of the rack cabinet. When possible, restore the rack cabinet to the
configuration of the rack cabinet as you received it. If this configuration is not
known, you must do the following:
– Remove all devices in the 32U position and above.
– Ensure that the heaviest devices are installed in the bottom of the rack
cabinet.
– Ensure that there are no empty U-levels between devices that are installed
in the rack cabinet below the 32U level.
v If the rack cabinet you are relocating is part of a suite of rack cabinets, detach
the rack cabinet from the suite.
v Inspect the route that you plan to take to eliminate potential hazards.
v Verify that the route that you choose can support the weight of the loaded
rack cabinet. Refer to the documentation that comes with your rack cabinet for
the weight of a loaded rack cabinet.
v Verify that all door openings are at least 760 x 2032 mm (30 x 80 in.).
v Ensure that all devices, shelves, drawers, doors, and cables are secure.
v Ensure that the four leveling pads are raised to their highest position.
v Ensure that there is no stabilizer bracket that is installed on the rack cabinet
during movement.
v Do not use a ramp that is inclined at more than 10 degrees.
v When the rack cabinet is in the new location:
– Lower the four leveling pads.
– Install stabilizer brackets on the rack cabinet.
– If you removed any devices from the rack cabinet, repopulate the rack
cabinet from the lowest position to the highest position.
v If a long-distance relocation is required, restore the rack cabinet to the
configuration of the rack cabinet as you received it. Pack the rack cabinet in
the original packaging material, or equivalent. Also, lower the leveling pads
to raise the casters off the pallet and bolt the rack cabinet to the pallet.
(R002)

Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to
use with this IBM product. To avoid electrical shock, always use the power cord
and plug with a properly grounded outlet.

IBM power cords used in the United States and Canada are listed by
Underwriter’s Laboratories (UL) and certified by the Canadian Standards
Association (CSA).

xviii IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified
cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord,
a maximum of 15 feet in length and a parallel blade, grounding-type attachment
plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the appropriate
safety approvals for the country in which the equipment will be installed.

IBM power cords for a specific country or region are usually available only in that
country or region.

End of life (EOL) plan

This product is a purchased unit. Therefore, it is the sole responsibility of the
purchaser to dispose of it in accordance with local laws and regulations at the time
of disposal.

This product contains recyclable materials. The materials should be recycled where
facilities are available and according to local regulations. In some areas IBM
provides a product take-back program that ensures proper handling of the product.
For more information, contact your IBM representative.

Safety notices xix

xx IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Environmental notices
The environmental notices that apply to this product are provided in the
Environmental Notices and User Guide, Z125-5823-xx manual. A copy of this manual
is located on the publications CD.

© Copyright IBM Corp. 2010, 2015 xxi

xxii IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Preface
This guide describes how to install and use the IBM TS2270 tape drive.

Chapter 1, “Introduction,” on page 1 describes the product, supported servers,

operating systems, and device drivers, and lists hardware specifications.

Chapter 2, “Installation,” on page 9 gives unpacking, set up, and configuration

information.

Chapter 3, “Operations,” on page 17 describes the Power button, Unload button,

and Status lights and explains the function of the Single-character Display. It gives
instruction on inserting and removing a tape cartridge, describes methods of
updating drive firmware, and explains how to clean the tape drive. It also lists
diagnostic and maintenance functions.

Chapter 4, “Ultrium media,” on page 43 describes the types of tape cartridges to

use and defines the conditions for storing and shipping them. It also describes how
to handle the cartridges, how to set a cartridge 's write-protect switch, and how to
order more cartridges.

Chapter 5, “Troubleshooting,” on page 65 gives tips for solving problems with the
drive.

Appendix A, “Error codes and messages,” on page 71 describes the error and
informational codes that display on the single-character display.

Appendix B, “TapeAlert flags,” on page 77 describes where to find information

about TapeAlert messages that are supported and that can assist with problem
determination.

Appendix C, “Ordering optional features, replacement parts, and power cords,” on

page 79 lists parts and supplies and provides information about the power cords
that are used in different countries or regions.

Appendix D, “Installing a 19-inch rack mount kit (optional),” on page 85 gives the
procedure for installing a 19-inch rack mount kit.

Appendix E, “Information for trained service personnel,” on page 91 gives the

procedure for removing a tape cartridge that does not eject from the drive and
other servicing procedures.

Related publications
v IBM Ultrium Tape Drive Quick Reference, GC27-2278 illustrates how to install the
drive.
v IBM LTO Ultrium Tape Drive SCSI Reference, GA32-0450, gives information about
the supported SCSI commands and protocol that govern the behavior of the
SCSI interface for LTO drives. The SCSI reference also includes information
about the TapeAlert flags that are supported.
v IBM Tape Device Drivers Installation and User 's Guide, GC27-2130, provides
instructions for attaching IBM supported hardware to open-systems operating
systems. It indicates what devices and levels of operating systems are supported.

© Copyright IBM Corp. 2010, 2015 xxiii

 It also gives the requirements for adapters, and tells how to configure servers to
use the device driver with the Ultrium family of devices. You can obtain this
reference at the website http://www.ibm.com/support/fixcentral
v IBM Tape Device Drivers Programming Reference, GA32-0566, supplies information
to application developers who want to integrate their open-systems applications
with IBM supported Ultrium hardware. The reference contains information
about the application programming interfaces (APIs) for each of the various
supported operating-system environments. You can obtain this reference at the
website http://www.ibm.com/support/fixcentral.
v IBM Translated Safety Notices, 96P0851, provides translation of danger and caution
notices.

xxiv IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Chapter 1. Introduction
The IBM TS2270 Tape Drive is a high-performance, high-capacity data-storage
device that is designed to back up and restore open systems applications. It is the
seventh generation in the Ultrium series of products. It is available with a Serial
Attached SCSI interface (SAS). This model incorporates the Linear Tape-Open
(LTO) IBM Ultrium 7 Half Height Tape Drive.

a80hh054
Figure 2. View of the drive

Drive features
The drive offers these features:
v Native storage capacity of 6000 GB per cartridge (15000 GB at 2.5:1 compression)
with Ultrium 7 cartridges
v Maximum native data transfer rate of up to 300 MB per second
v Burst data transfer rate of 600 MB per second
v Dual port 6 Gbps Serial Attached Small Computer Systems Interface (SAS)
v Half height form factor
v Support for WORM (Write Once Read Many) on WORM cartridge types
v 1 GB read-and-write cache
v Support for encryption on Ultrium 5, Ultrium 6, and Ultrium 7 tape cartridges
v Single Character Display (SCD) operator panel
v Ready, Fault, and Encryption status lights
v Maintenance Mode functions
v 1 Gbps Ethernet port for drive status and service
v IBM Spectrum Archive (LTFS) capable

© Copyright IBM Corp. 2010, 2015 1

Front panel of the drive

1 2 3 4 5 6 7

a80hh096
Figure 3. Front panel element descriptions

▌1▐ Cartridge unload button ▌4▐ Fault light (amber)

▌2▐ Ready light (green) ▌5▐ Single Character Display (SCD)
▌3▐ Encryption light (white) ▌6▐ SCD dot
▌7▐ Drive power button

Rear panel of the drive

a80hh099

1 2 4

Figure 4. Drive rear panel element descriptions - dual SAS ports

▌1▐ Power receptacle

▌2▐ Fan vent
▌3▐ SAS connectors
▌4▐ Ethernet connector (for drive status and service only)

2 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Drive performance
If you run applications that are highly dependent on tape-processing speed, take
advantage of the significant performance improvements that are provided by this
tape drive.
Table 1. Performance characteristics
Performance Characteristics TS2270 Tape Drive
Native data rate 300 MB/s (with Ultrium 7 media)
Maximum sustained data rate (at maximum compression) 600 MB/s
Burst data rate 600 MB/s
Nominal load-to-ready time 12 seconds
Nominal unload time 17 seconds
Average rewind time 60 seconds
Note: All sustained data rates are dependent on the capabilities of the interconnect.

By using the built-in data-compression capability of the tape drive, greater data
rates than the native data transfer rate are achieved. However, the actual
throughput is a function of many components, such as the host system processor,
disk data rate, block size, data compression ratio, SAS bus capabilities, and system
or application software.

Cartridge compatibility
The TS2270 uses the IBM LTO Ultrium 6000 GB data cartridge and is compatible
with the cartridges of its predecessors, the IBM Ultrium Tape Drive Generation 6,
and Generation 5. The drive completes these functions:
v Reads and writes Ultrium 7 cartridges to Ultrium 7 format, including WORM
and Data Encryption
v Reads and writes Ultrium 6 cartridges to Ultrium 6 format, including WORM
and Data Encryption
v Reads but does not write Ultrium 5 cartridges
v Does not read or write Ultrium 4, Ultrium 3, Ultrium 2, and Ultrium 1 cartridges

The drive reads tapes that are written by other licensed Ultrium 5, 6, and 7 drives,
and writes to tapes that are read by other licensed Ultrium 6 and 7 drives.

In addition to using the IBM LTO Ultrium Data Cartridge with up to 6000 GB
capacity, the drive offers read/write capability for certified LTO Ultrium tape
cartridges.

Speed matching
To improve system performance, the drive uses a technique that is called speed
matching to dynamically adjust its native (uncompressed) data rate to the slower
data rate of a server. With speed matching, the drive operates at different speeds
when it is reading or writing the Ultrium 5 or later cartridge format. Native data
rates are shown in the table.

Chapter 1. Introduction 3
 Table 2. Performance parameters
Ultrium Generation Media
Generation 7 Generation 6 Generation 5 Generation 4
media Media Media Media
Speed matching 300.0 160.0 140.0 120.0
data rates
283.01 150.77 130.0 113.1
(MB/sec)
266.99 141.54 120.0 106.0
249.99 132.31 112.7 99.2
232.99 123.08 105.5 92.3
215.99 113.85 98.2 85.3
198.99 104.62 90.9 78.5
181.99 95.38 83.6 71.4
164.99 86.15 76.4 64.6
147.99 76.92 69.1 57.6
130.99 67.69 61.8 50.7
113.99 58.46 53.5 43.8
96.99 49.23 46.3 36.9
79.99 40.00 40.0 30.5

If the server's net (compressed) data rate is between two of the preceding native
data rates, the drive calculates the appropriate data rate at which to operate. Speed
matching dramatically reduces backhitch, the condition that occurs when a tape
stops, reverses, and restarts motion. A backhitch is usually the result of a mismatch
between the data rates of the server and the drive.

Channel calibration
System performance is further optimized by a feature that is called channel
calibration, in which the drive automatically customizes each read/write data
channel to compensate for variations in such things as the recording channel 's
transfer function, the media, and characteristics of the drive head.

Data cartridge capacity scaling

The SET CAPACITY SCSI command enables a customer to capacity scale a data
cartridge to enable faster random access. As an example, a customer can capacity
scale a data cartridge to 20% of its normal length that improves the average access
time by almost a factor of 5. However, it also reduces the native capacity of the
tape to 1200 GB.

Encryption
The IBM TS2270 Tape Drive supports host Application Managed Encryption
(AME), with T10 encryption methods. Data encryption is supported by LTO
Ultrium 4 and later data cartridges only.

The encryption-enabled drive contains the necessary hardware and firmware to

encrypt and decrypt host tape application data. Encryption policy and encryption
keys are provided by the host application. A drive digital certificate is installed at

4 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 manufacturing time. Each drive receives a unique serial number and certificate.
The T10 Application can validate each drive instance by checking the drive's
digital certificate.

Application-managed encryption is supported on AIX®, Windows Server, Linux,

and Solaris. Encryption requires current device drivers, available on the website
http://www.ibm.com/support/fixcentral.

For details, see the IBM Tape Device Drivers Encryption Support documentation, and
the IBM LTO Ultrium Tape Drive SCSI Reference documentation.

Inhibiting firmware down-leveling

The drive provides the capability to prevent loading and installing drive microcode
by way of a Field Microcode Replace (FMR tape) if the firmware level contained in
the FMR tape is older than the code level already installed. This option is
controlled by the host application. No checking is done if the firmware level is
loaded by way of the host interface or the library interface.

SAS interface
The drive has a dual port 6 Gbps SAS (Serial Attached SCSI) host interface.

A drive with a SAS interface can be linked directly to controllers. SAS is a

performance improvement over traditional SCSI because SAS enables multiple
devices (up to 128) of different sizes and types to be connected simultaneously
with thinner and longer cables; its full-duplex signal transmission supports 6.0
Gb/s. In addition, SAS drives can be hot-plugged.

SAS drives auto-negotiate speed. There are no configurable topologies thus no

feature switches associated with SAS.

Physical characteristics

The drive contains a dual port, SFF-8088 SAS connector. A list of compatible cables
is shown in Appendix C, “Ordering optional features, replacement parts, and
power cords,” on page 79.

Supported servers and operating systems

To determine the latest supported attachments, visit the web at
http://www.ibm.com/storage/lto and look for the System Storage interoperability
information. For specific instructions about attaching the drive, see Chapter 2,
“Installation,” on page 9.

Supported device drivers

Device drivers enable the drive to interact with various servers. To properly install
an IBM device driver (if required), refer to the IBM Tape Device Drivers Installation
and User's Guide. For applications that use other device drivers, see the
application's documentation to determine which drivers to use.

IBM maintains the levels of device drivers and driver documentation for the drive
on the Internet. You can access this material at the website http://www.ibm.com/
support/fixcentral.

Chapter 1. Introduction 5
 Note: If you do not have Internet access and you need information about device
drivers, contact your sales representative.

Note: The device driver for System i® servers is included in the OS/400® operating
system.

Ethernet port
The IBM TS2270 Tape Drive has a single 1 Gbps Ethernet port on the rear panel,
with an RJ45 connector. The Default IP address is 169.254.0.3, but the drive’s IP
address can be changed as needed. Refer to ITDT to see how to this change is
made.

The ethernet port is used only for monitoring drive status and servicing the drive,
not for data transmission.

IBM Spectrum Archive

The IBM Spectrum Archive linear tape file system (previously known as LTFS) is a
file system that works with LTO Generation tape technology to access data stored
on an IBM tape cartridge.

IBM Spectrum Archive uses the file system’s format and resources of the operating
system (OS) on which it is running to graphically display the contents of a tape
cartridge in the OS’s graphical user interface (GUI) format; typically a folder/tree
structure. With the host operating system’s graphical File Manager, reading data on
an LTO tape cartridge is as easy as dragging and dropping. Users can run any
application that is designed for disk files against tape data without concern for the
fact that the data is physically stored on tape.

Specifications
Specifications for the tape drive. Specifications for tape cartridges are given in
“Environmental and shipping specifications for tape cartridges” on page 60.
Table 3. Specifications
Physical Specifications
Specification Dimensions
Width 213 mm (8.4 in.)
Length 332 mm (13.1 in.)
Height 58 mm (2.3 in.)
Weight 4.3 kg (9.4 lbs.)
Power Specifications
AC line voltage 100 - 240 Vac
Line frequency 50 - 60 Hz, auto-ranging
Line current at 100
0.48 A
Vac
Line current at 240
0.20 A
Vac
Other Specifications
Maximum altitude 3048 m (10,000 ft)

6 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Table 3. Specifications (continued)
Physical Specifications
Specification Dimensions
Maximum altitude 12192 m (40,000 ft)
for shipping
Environmental Specifications
Environmental
Operating Storage Shipping
Factor
-40 to 60°C (-40 to -40 to 60°C (-40 to
Temperature 10 - 38°C (50 - 100°F)
140°F) 140°F)
Relative humidity 20 - 80% 10 - 90% 10 - 90%
Maximum wet bulb
26°C(79°F) Non-condensing Non-condensing
temperature

Chapter 1. Introduction 7
8 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Chapter 2. Installation
This is a customer setup unit. It is the customer's responsibility to install this
product.

Installation involves the following steps:

1. “Avoiding drive damage”
2. “Unpacking the drive”
3. “Verifying the shipment” on page 10
4. “Installing the rack mount kit (optional)” on page 10
5. “Inspecting the power cord and outlet” on page 10
6. “Positioning the tape drive” on page 11
7. “Installing the SAS host adapter card (if required)” on page 11
8. “Connecting the SAS interface cable” on page 11
9. “Connecting power” on page 12
10. “Running drive diagnostics” on page 12
11. “Installing device drivers” on page 12
12. “Configuring the tape drive to a server/host” on page 13
13. “Updating firmware” on page 13
14. “Registering for My Support” on page 15

Avoiding drive damage

To avoid static electricity damage when the drive is handled, use the following
precautions:
v Limit your movement. Movement can cause static electricity to build around
you.
v Always handle the drive carefully. Never touch exposed circuitry.
v Prevent others from touching the drive.
v Before you unpack and install the drive into an enclosure, touch its
static-protective packaging to an unpainted metal surface on the enclosure for at
least 2 seconds. This procedure reduces static electricity in the packaging and
your body.
v When possible, remove the drive from its static-protective packaging and install
it directly into an enclosure without setting it down. When this action is not
possible, place the drive 's packaging on a smooth, level surface and place the
drive on the packaging.
v Do not place the drive on the cover of the enclosure or on any other metal
surface.

Unpacking the drive

Unpack the drive and store the packaging for future moves or shipping.

Attention: If you return the unit for service, ship it in its original or equivalent
packing material, or the warranty might be invalidated.

© Copyright IBM Corp. 2010, 2015 9

 1. Inspect the unit for shipping damage. If there is damage, do not install the unit,
and report the damage immediately. Contact your place of purchase.
2. Locate the label on the bottom panel of the unit with the machine type, model
number, and serial number of the unit. Make a note of these numbers and store
them in an easily accessible place. If you must contact Technical Support, you
are asked for these numbers.

Verifying the shipment

Ensure that the following items are included in the shipment:
v Power cord (For the appropriate cord for your country or region,
see.Appendix C, “Ordering optional features, replacement parts, and power
cords,” on page 79)
v IBM LTO Ultrium Cleaning Cartridge
v Single-connector SAS wrap tool
v Optional Rack Mount kit
v The IBM TS2270 Tape Drive Quick Reference (GC27-2276-02)
v The IBM TS2270 Tape Drive Setup, Operator, and Service Guide SC27-8519-00
v Documentation CD (includes library documentation, translated safety
information, and translated warranty information)
v SAS or USB cables are not part of the ship group. They must be ordered
separately.

Installing the rack mount kit (optional)

Refer to Appendix D, “Installing a 19-inch rack mount kit (optional),” on page 85.
If you did not order the optional kit, proceed to “Inspecting the power cord and
outlet.”

If you ordered a 24-inch rack mount kit, refer to the installation instructions
included in the kit.

Inspecting the power cord and outlet

1. Inspect the power cord plug to ensure that it matches the power receptacle. If it
does not match, see “Power cords” on page 80 to determine the appropriate
power cord.
2. Ensure that all associated electrical outlets are properly grounded and that the
circuit breaker is turned on.

DANGER
An electrical outlet that is not correctly wired could place
hazardous voltage on metal parts of the system or the devices that
attach to the system. It is the responsibility of the customer to
ensure that the outlet is correctly wired and grounded to prevent
an electrical shock. (D004)

10 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Positioning the tape drive
Position the unit so it is convenient to the server. The only restrictions are the
length of the power cord and the length of the cable to the server. Recommended
locations are
v Away from high-traffic areas, especially if the floor is carpeted.
v Out of printer or copy rooms to avoid toner and paper dust. Do not store paper
supplies next to any unit.
v Away from moving air, such as doorways, open windows, fans, and air
conditioners.
v Off the floor.
v In a horizontal position.
v Where the tape cartridge can be easily inserted.

The unit should not be stacked. Do not place anything on top of the unit.

Installing the SAS host adapter card (if required)

If no other devices are attached to your server, a SAS host adapter might need to
be installed in the server. To install an adapter, refer to the instructions that
accompany it, also to the section about host adapter installation in your server 's
documentation. For a list of supported adapters and required interposers, visit the
web at http://www.ibm.com/storage/lto.

Connecting the SAS interface cable

Each tape drive is required to have a dedicated bus to the initiator, referred to as
point-to-point connection. SAS architecture does not support multiple tape drives
connected to a single host adapter port. The maximum SAS cable length that can
be used to connect the host adapter to the tape drive is 5.5 m.

To connect the cable:

1. Ensure that the tape drive is powered OFF.
2. Since there are several types of SAS connectors, verify that the SAS cable has
the correct connectors for the SAS host adapter and for the tape drive.
3. The tape drive has two SAS ports and can be connected to two servers. Refer to
the appropriate figure that represents your configuration for cabling
information (see Figure 5 or Figure 6 on page 12). Then, connect the SAS cables
to SAS host adapters and to the tape drive as shown.

5 1
a67ru044

4 3 2

Figure 5. Example of connecting one SAS device to the server

▌1▐ Tape drive ▌4▐ SAS host adapter

▌2▐ SAS connector ▌5▐ Server
▌3▐ SAS cable

Chapter 2. Installation 11
 4

3
2

5 1

a67ru043
4 3 2

Figure 6. Example of connecting the SAS device to two servers

▌1▐ Tape drive ▌4▐ SAS host adapter

▌2▐ SAS connector ▌5▐ Servers
▌3▐ SAS cables

4. Ensure that the host adapter and the server are configured correctly for a SAS
bus operation. Refer to the host adapter and server documentation for
instructions.
5. If the power cord is already installed, turn power to the tape drive ON.

Connecting power
1. If the power cord is already installed, skip to step 3.
2. Plug the power cord into the rear panel (see Figure 4 on page 2), then plug the
other end into a grounded electrical outlet.
3. Power on the unit by pressing Power. The POST runs, which check all
hardware except the drive head. During the POST, the Single-character Display
(SCD) flashes several segmented characters. Each segmented character
represents a test that is completed during the POST. When the POST finishes,
the SCD momentarily lights all segmented characters and then goes blank.

Running drive diagnostics

Run the Standalone Diagnostic procedure. See “Function code 1: Run drive
diagnostics” on page 28 for instructions.

Installing device drivers

A device driver is firmware that enables the tape drive to interact with various
servers. Refer to “Supported device drivers” on page 5 for instructions on
downloading the latest device drivers.

If you intend to use the tape drive with a commercial software application, refer to
that application's installation instructions to install the device driver and configure
the tape drive.

12 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 If you do not intend to use the tape drive with a commercial software application,
refer to the IBM Ultrium Device Drivers Installation and User's Guide.

Configuring the tape drive to a server/host

1. Ensure that the tape drive is powered on.
2. To configure the tape drive, refer to the documentation for your server/host
and application software.

Updating firmware
Attention: When firmware is updated, do not power off the drive until the
update is complete, or the firmware might be lost.

It is the customer's responsibility to ensure that this drive has the current
firmware. Periodically check for updated levels of drive firmware by going to the
web at http://www.ibm.com/support/fixcentral. The drive firmware can be
downloaded from this website. Update drive firmware with:
v The host interface
v The ITDT tool
v A field microcode replacement (FMR) tape cartridge
v The ethernet interface
For instructions on obtaining a new firmware image, go to http://www.ibm.com/
support/fixcentral. To update the firmware, refer to the following sections.

Updating firmware through the host interface

When drive firmware is updated with the host interface, the procedure varies
depending on whether your server uses an IBM tape device driver or a non-IBM
tape device driver (such as a driver from Sun, Hewlett-Packard, or Microsoft).

For instructions about updating firmware from a server that uses an IBM tape
device driver, refer to the IBM Ultrium Device Drivers Installation and User 's Guide.

To update firmware from a server that uses a non-IBM tape device driver, refer to
the documentation for that device driver.

ITDT firmware update, dump retrieval and library/drive test tool

ITDT is a tool with multiple functional capability and is a quick, convenient, and
efficient method for both drive and library firmware updates. As a note, both drive
and library memory dump retrievals can be completed by the tool as well.

Some of the capabilities of this tool:

v Firmware update capability to all IBM LTO Tape Drive and Tape Library
products.
v The tool does not require any special device drivers.
v The tool is available for most major platforms (Windows, AIX, Solaris, Linux,
HP-UX, i5/OS).
v The tool can upload drive and library dump files.

Chapter 2. Installation 13
 v The tool 's primary function is thoroughly testing a drive. However, if the library
is online to the server/host where the tool resides, ITDT communicates with the
drive through the library to load and unload a test cartridge, exercising some
library functions.
v The tool scans the host bus and finds and displays for selection all IBM LTO
devices. The tool does not display and allow for selection any non-IBM device.
v Each function has a "Help" selection that explains the required syntax and a brief
explanation of the particular function.
v A readme text file is posted with the .exe for a thorough explanation of initial
tool download information from the web and an explanation of tool capabilities.
Refer to the ITDT readme text file for information about tool usage. You can also
refer to the web at http://www.ibm.com/support/fixcentral and look for
information about the ITDT site.
v The tool is available in two editions, ITDT-SE (Standard Edition) and ITDT-GE
(Graphical Edition). Information about the ITDT editions can be found at
http://www.ibm.com/support/fixcentral.

Updating the firmware with an FMR tape cartridge

Attention: A SAS drive requires a SAS firmware image. Other types of firmware
images do not load on the SAS drive.

To update the drive 's firmware from an FMR tape cartridge:

1. Create an FMR tape (see “Function code 3: Create FMR tape” on page 29). A
single FMR tape can be used to update multiple drives if the drives are the
same drive type (for example, LTO Gen 7) and host interface (for example,
SAS).
2. Update the drive firmware (see “Function code 2: Update drive firmware from
FMR tape” on page 29).

After the drive firmware is updated, the FMR tape can be used as a data cartridge
by with the "Unmake FMR Tape" function (see “Function code 8: Unmake FMR
tape” on page 33).

The SCD presents a series of random characters during the firmware download

and update. The SCD briefly displays 8 , then becomes blank (not lit) when the
firmware download and update is complete and there are no errors. An error code
is displayed if a firmware download or update error is detected. The Ready light
and the Fault light flash briefly during the firmware download and update. The
Ready light turns on after the firmware download and update are complete.

Updating the firmware with the ethernet port

Note: The drive uses a limited version of FTP protocol to communicate on the
ethernet interface. It is recommended to use a simple, command-line FTP session,
such as the DOS command prompt, to communicate with the drive.
1. Obtain the current drive firmware from the web.
2. Connect an ethernet patch cable to the drive's ethernet interface and to a
computer. To meet electromagnetic immunity requirements, a shielded ethernet
cable is required.
3. Create an FTP session between the drive and the computer. The drive 's IP
address: 169.254.0.3
4. At the user prompt, type guest and press Enter.

14 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 5. At the password prompt, press Enter. No response is needed.
6. Type bin to set the communication mode to binary.
7. Type put <firmware name> to transfer the firmware to the drive. Replace
<firmware name> with the actual firmware name. The drive resets automatically
when the transfer is complete and the FTP session closes.
8. After the drive resets, the new firmware will be loaded on the drive.
9. Remove the ethernet patch cable from the drive's ethernet interface and the
computer.

Registering for My Support

My Support registration provides email notification when new firmware levels are
updated and available for download and installation. To register for My Support,
visit the web at http://www.ibm.com/support/mySupport

Chapter 2. Installation 15
16 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Chapter 3. Operations
Operating the drive involves the front panel items:
v Power button
v Single-character Display (SCD)
v SCD dot
v Ready and Fault status lights
v Unload button
v Encryption status light

Operating modes
The drive functions in these modes:
v Operation mode - functions include reading and writing data, cartridge
manipulation, error reporting, and updating firmware with an FMR cartridge.
For more information, see “Status lights” on page 18.
v Maintenance mode - functions include drive diagnostic, creation/unmake FMR
cartridge, and drive dump manipulation (force to RAM, copy to tape, copy to
flash memory, and erase flash). For more information, see “Diagnostic and
maintenance functions” on page 25.

The Unload button is used to switch between modes. For information, see “Unload
button” on page 21.

Power button
The Power button is a push button that turns the tape drive on or off. This button
is on the front panel (see ▌7▐ in “Front panel of the drive” on page 2). When
Power is in the off position, the primary electrical power within the enclosure is
still active. To remove all electrical power to the enclosure, unplug the power cord
from the receptacle at the rear of the drive.

When the unit is powered-on but idle, the Ready light (see ▌2▐ in “Front panel of
the drive” on page 2) is solid green. When it is completing a function, the Ready
light is flashing green.

Single-character display (SCD)

The SCD (▌5▐ in “Front panel of the drive” on page 2) presents a single-character
code for:
v Error conditions and informational messages
v Diagnostic or maintenance functions (while in maintenance mode only)
Appendix A, “Error codes and messages,” on page 71 lists the codes for error
conditions and informational messages. If multiple errors occur, the code with the
highest priority (represented by the lowest number) displays first. When the error
is corrected, the code with the next highest priority displays, until no errors
remain.

© Copyright IBM Corp. 2010, 2015 17

 “Diagnostic and maintenance functions” on page 25 lists the single-character codes
that represent diagnostic or maintenance functions. To initiate a function, the unit
must be in maintenance mode.

The SCD is blank during normal operation.

SCD dot
If a drive memory dump is present while the drive is in maintenance mode, a
single dot illuminates in the lower right corner of the SCD (see ▌6▐ in “Front panel
of the drive” on page 2). To copy the memory dump, see “Function code 5: Copy
drive dump” on page 30.

The SCD dot is on solid if the memory dump is in RAM memory. The SCD dot
flashes if the memory dump is in flash memory.

The SCD dot turns off when you obtain a dump (by using ITDT or a SCSI
command) or update the drive firmware.

Note: If the drive memory dump is stored in RAM memory (SCD dot on solid),
the memory dump is lost when you turn OFF the power or reset the drive.

Status lights
The status lights ( in “Front panel of the drive” on page 2) are light-emitting
diodes (LEDs) that provide information about the state of the drive. The Ready
status light is green and the Fault status light is amber, and (when lit) solid or
flashing. The Encryption status light is white.

Mode SCD Ready LED (green) Fault LED (amber)

Operational blank On Off
Activity (tape movement) blank Flashing Off
in Operational Mode
Maintenance solid character Flashing On
Executing Maintenance flashing character Off On
Selection
Error Condition solid character Off Flashing
Power-On / Reset random segments Off On
Initialization

Note: The white Encryption status light is on when the tape drive has a cartridge
that is loaded and all data on this cartridge is encrypted (excluding the label). LTO
Ultrium 7, Ultrium 6, and Ultrium 5 cartridges only.

Table 4 on page 19 lists the conditions of the status lights and Single-character
Display (SCD) and provides an explanation of what each condition means.

18 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Table 4. Meaning of Status lights and single-character display (SCD)
If the
and the and the
green
amber Fault Encryption and the SCD and the SCD
Ready Meaning
Status Light Status Light is... dot is...
Status
is... is...
Light is...
Off Off Off Off Off The drive has no power or is powered
off.
On Off On/Off Off Off The drive is powered on and in an idle
state.
Note: If a cartridge is loaded, the white
Encryption status light is on when all
the data on the cartridge is encrypted
(excluding the label). LTO Ultrium 7,
Ultrium 6, and Ultrium 5 cartridges
only.
Flashing Off On/Off Off Off The drive is reading from the tape,
(once per writing to the tape, rewinding the tape,
second) locating data on the tape, loading the
tape, or unloading the tape.
Note: The white Encryption status light
is on when all the data on the cartridge
is encrypted (excluding the label). LTO
Ultrium 7, Ultrium 6, and Ultrium 5
cartridges only.
Flashing Off Off Off Off If the drive contains a cartridge during
(once per the power-on cycle, the drive completes
second) POST and slowly rewinds the tape. The
process might take up to 13 minutes.
The light stops flashing and becomes
solid when the drive completes the
recovery and is ready for a read or write
operation. To eject the cartridge, press
Unload.
Off On Off Displaying an On/Off The drive is displaying error codes from
error code or the error code log on the SCD. For more
Maintenance information, see “Function code 9:
Mode Display error code log” on page 34 and
Function Appendix A, “Error codes and
messages,” on page 71.

Chapter 3. Operations 19
Table 4. Meaning of Status lights and single-character display (SCD) (continued)
If the
and the and the
green
amber Fault Encryption and the SCD and the SCD
Ready Meaning
Status Light Status Light is... dot is...
Status
is... is...
Light is...
On/Off On/Off On/Off Displaying On/Off During power-on, or a drive reset, the
random drive front panel displays drive progress
segments/ as follows:
Blank/ 1. SCD displays random segments (no
displaying Lights ON).
random
2. SCD displays random segments
segments/
(Ready light ON).
displaying
3. SCD displays random segments
8 /Blank (Fault light ON)
4. SCD displays [8] (Ready, Fault,
Encryption, and SCD dot lights ON).
5. SCD goes blank (Ready light ON)
after a successful power-on or reset.
If an error is detected during the
power-on or reset, the tape drive posts
an error code to the SCD. To determine
the error, locate the code in Appendix A,
“Error codes and messages,” on page 71.
Off On Off On/Off The drive is entering or exiting from
0 maintenance mode. For more
information, see “Function code 0:
Maintenance mode” on page 27.
Off On Off Flashing On/Off The drive is running the selected
selected function while in maintenance mode.
function
Off Flashing Off Displaying Off An error occurred and the drive or
(once per error code media might require service, or it might
second) require cleaning. Note the code on the
SCD, then go to Appendix A, “Error
codes and messages,” on page 71 to
determine the action that is required.
Off Flashing Off Displaying Off The drive needs cleaning.

C
Off Flashing Off Displaying Off The drive is updating firmware.1 The
Function
SCD displays a 8 with an FMR
Code 8 or cartridge. The SCD is off with the host
Flashing interface. For more information, see
“Updating firmware” on page 13.
Off Flashing Off Off Off The drive detected an error and is
(twice per completing a firmware recovery. It resets
second) automatically.
Off On Off Off The drive is requesting a cartridge to be
Flashing C loaded.
Off Flashing Off Off On There is a drive memory dump in flash
(twice per memory.
second)

20 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Table 4. Meaning of Status lights and single-character display (SCD) (continued)
If the
and the and the
green
amber Fault Encryption and the SCD and the SCD
Ready Meaning
Status Light Status Light is... dot is...
Status
is... is...
Light is...
1
Power must not be removed from the drive until the microcode update is complete. The drive indicates that the
update is complete by resetting and completing POST.

Unload button
The Unload button (▌1▐ in “Front panel of the drive” on page 2) completes the
following functions:
Table 5. Functions that the Unload Button completes
Unload Button Function How to Initiate the Function
Rewind the tape into the Press Unload. The Ready light flashes while the drive is rewinding and unloading.
cartridge and eject the Note: During a rewind and eject operation, the drive does not accept host interface
cartridge from the drive commands.
Place the drive in Ensure that the drive is unloaded. Then, within 2 seconds, press Unload 3 times. The
maintenance mode
drive is in maintenance mode when the Ready light is flashing and 0 displays in
the SCD.
Note: While in maintenance mode, the drive does not accept host interface
commands.
Note: If you attempt to enter Maintenance mode with a cartridge in the drive, the
drive rewinds and ejects the cartridge. Remove the cartridge and repeat the steps for
entering Maintenance mode.
Scroll through the While in maintenance mode, press Unload once per second to increment the display
maintenance functions characters by one. When you reach the character of the diagnostic or maintenance
function that you want (see “Diagnostic and maintenance functions” on page 25),
press and hold Unload for 3 seconds.
Exit maintenance mode
Press Unload once per second to increment the display character until 0 displays.
Then, press and hold Unload for 3 seconds. Maintenance mode is exited when the
Ready light is On and the SCD becomes blank.
Force a drive memory dump Attention: If the drive detects a permanent error and displays an error code, it
(part of the maintenance automatically forces a drive memory dump (also known as a save of the firmware
mode) trace). If you force a drive memory dump, the existing memory dump is overwritten
and data is lost. After you force a drive memory dump, do not turn off the power to
the drive or you might lose the memory dump data.

Choose one of these procedures:

v If the drive is in maintenance mode (Ready light is flashing and Fault light is On
for Maintenance mode), refer to “Function code 4: Force a drive dump” on page 30.
v If the drive is in operating mode (Ready light is On or flashing), press and hold
Unload for 10 seconds.
If captured memory dump data exists, the drive places it into a memory dump area
(for information about retrieving the data, see “Procedure 1: Determining firmware
level and capturing drive dump” on page 65).

Chapter 3. Operations 21
Table 5. Functions that the Unload Button completes (continued)
Unload Button Function How to Initiate the Function
Reset the drive Press and hold Unload until the drive begins the reset procedure (Fault light turns on
when reset starts).
Note: If a tape cartridge is loaded in the drive, it unloads the tape. Repeat the "Reset
the drive" procedure after the tape is unloaded. The drive saves a memory dump of
the current drive state, then reboots to allow communication. Do not cycle power as
this action erases the contents of the memory dump.

Inserting a tape cartridge

To insert a tape cartridge:
1. Ensure that the drive is powered-on.
2. Ensure that the write-protect switch on the tape cartridge is properly set (see
“Write-Protect switch” on page 50).
3. Grasp the cartridge so that the write-protect switch faces you (see ▌1▐ in
Figure 7).
4. Slide the cartridge into the tape load compartment.

Note:
a. If the cartridge is already in an ejected position and you want to reinsert it,
remove the cartridge, then insert it again.
b. If the cartridge is already loaded and you cycle the power (turn it off, then
on), the tape reloads.
c. Do not attempt to load a cartridge when the drive is in Maintenance mode
until the drive requests it.

a80hh055

Figure 7. Inserting a cartridge into the drive

22 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Removing a tape cartridge
To remove a tape cartridge:
1. Ensure that the drive is powered-on.
2. Press Unload. The drive rewinds the tape and partially ejects the cartridge. The
Ready light flashes while the tape rewinds, then goes out before the cartridge
partially ejects.
3. After the cartridge partially ejects, grasp the cartridge and remove it.

Important: Always remove an ejected cartridge before it is reinserted.

Whenever you unload a tape cartridge, the drive writes any pertinent information
to the cartridge memory.

Mid-tape recovery
If reset occurs while a cartridge is loaded, the drive slowly rewinds the tape and
ejects the cartridge. If a power cycle occurs while a cartridge is loaded, the drive
slowly rewinds the tape. The drive does not automatically eject the cartridge.

The Ready light flashes and the SCD is counting down from 9 to 0, indicating the
approximate cartridge rewinding status. Between the counts, the SCD displays
random segments while the tape is rewinding into the cartridge. Push Unload to
eject the cartridge when the Ready light stops flashing.

Cleaning the drive head

Attention: When the drive head is cleaned, use the IBM LTO Ultrium cleaning
cartridge (see “Ordering media supplies” on page 61). You might use another LTO
cleaning cartridge, but it might not meet the standards of reliability that is
established by IBM.

Clean the drive head whenever C displays on the Single-character Display and
the Fault light is flashing once per second. It is not recommended that you clean
the drive head on a periodic basis; only when the drive requests to be cleaned.

Note: In Maintenance mode, a flashing C with the Fault light On, means to
insert a cartridge, not to clean the drive head.

To clean the head, insert the cleaning cartridge into the tape load compartment (see
“Front panel of the drive” on page 2). The drive completes the cleaning
automatically in less than 3 minutes, then ejects the cartridge. The drive completes
a short load/unload test while the cartridge is ejected. Wait for the drive to finish
before the cartridge is removed.

Note: The drive automatically ejects an expired cleaning cartridge.

The IBM LTO Ultrium Cleaning Cartridge is valid for 50 uses, and then must be
replaced.

Chapter 3. Operations 23
Cleaning the tape drive
Clean the exterior surface of the tape drive with a damp towel. If a liquid
all-purpose cleaner is used, apply it to the towel. Do not spray the tape drive.

Do not clean the interior of the tape drive; damage might result.

Tape Drive Status web page

The status of the tape drive is accessible from the tape drive’s ethernet port. The
drive status can be viewed only; the status cannot be changed from this page. The
tape drive status is available when the drive is operating or idle (the drive must be
powered on).
1. Connect the host computer or a laptop to the tape drive’s ethernet port (RJ45
connector) with an ethernet patch cable.
2. With a web browser, connect to http://169.254.0.3 to view the current tape
drive status on an HTML web page. (If the drive’s IP address was changed, use
that address instead.) The web page is static, so it must be refreshed frequently
to show the latest drive status.

Figure 8. Drive Status web page

The tape drive model and serial number are shown at the top of the page.

The web page is divided into sections by topic. The topics are
v Drive Information
v Host Interface
v Ethernet Settings
v VPD Encryption Settings
v Drive Statistics
v Tape Statistics (if a cartridge is loaded in the tape drive)
v Engineering Error Log
Click in the box by the title of the section to see the topic details.

24 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 Figure 9. Drive Status web page - topic details

The web page format is changed to text mode by selecting the “Text Only version”
box near the top of the web page. In text mode, the tape drive status information
can be copied and pasted easily if it must be sent to support personnel.

Diagnostic and maintenance functions

The drive can:
v Run diagnostics
v Test write and read functions
v Test a suspect tape cartridge
v Update firmware
v Perform other diagnostic and maintenance functions
The drive must be in maintenance mode to perform these functions.

Attention: Maintenance functions cannot be performed concurrently with read or

write operations. While in maintenance mode, the tape drive does not accept host
interface commands from the server. The tape drive does accept LDI or RS-422
commands.

Table 6 on page 26 describes each diagnostic and maintenance function that the
drive can perform, gives the function code which appears on the Single-character
Chapter 3. Operations 25
 Display (SCD), and directs you to the instructions for performing the function. It is
recommended that you use a customer-supplied scratch (blank) data cartridge for
diagnostic testing. The diagnostic and maintenance functions are not supported on
the WORM and partitioned data tape cartridges.
Table 6. Diagnostic and maintenance functions
Function
Diagnostic or Maintenance Function Instructions Location
Code
Exit Maintenance Mode: Causes the drive to become “Function code 0: Maintenance mode” on
0 available for reading and writing data. page 27
Run Drive Diagnostics: Runs tests to determine whether “Function code 1: Run drive diagnostics”
1 the drive can properly load and unload cartridges, and on page 28
read and write data.
Update Tape Drive Firmware from FMR Tape: Loads “Function code 2: Update drive firmware
8 updated firmware from a field microcode replacement from FMR tape” on page 29
(FMR) tape.
Create FMR Tape: Copies its field microcode “Function code 3: Create FMR tape” on
3 replacement (FMR) data to a customer-supplied scratch page 29
(blank) data cartridge.
Force a Drive Dump: Performs a dump of data (also “Function code 4: Force a drive dump”
8 known as saving a microcode trace). on page 30
Copy Drive Dump: Copies data from a drive dump “Function code 5: Copy drive dump” on
5 (captured by using Function Code 4) to the beginning of page 30
a customer-supplied scratch (blank) data cartridge,
copies a drive dump to flash memory, or erases a dump
from flash memory.
Run Host Interface Wrap Test: Performs a check of the “Function code 6: Run host interface
6 circuitry from and to the connector. wrap test” on page 31
Run RS-422 Wrap Test: This test causes the drive to “Function code 7: Run RS-422 wrap test”
7 perform a check of the circuitry and connector for the on page 32
RS-422 interface.
Unmake FMR Tape: Erases the FMR data on a “Function code 8: Unmake FMR tape” on
8 customer-supplied scratch (blank) data cartridge and page 33
rewrite the cartridge memory on the tape. This turns the
cartridge into a valid customer-supplied scratch data
cartridge.
Display Error Code Log: Displays the last 10 error “Function code 9: Display error code log”
9 codes, one at a time (the codes are ordered; the most on page 34
recent is presented first and the oldest (tenth) is
presented last).
Clear Error Code Log: Erases the contents of the error “Function code A: Clear error code log”
A code log. on page 34
Insert Cartridge into Tape Drive: This function cannot “Function code C: Insert cartridge into
C be selected by itself, but is a part of other maintenance tape drive” on page 34
functions (such as Run Tape Drive Diagnostics and
Create FMR Tape) that require a tape cartridge to be
loaded.
Test Cartridge & Media: Performs tests to ensure that a “Function code E: Test cartridge &
E suspect cartridge and its magnetic tape are acceptable. media” on page 34
Write Performance Test: Performs tests to ensure that “Function code F: Write performance test”
F the drive can read from and write to tape. on page 35
Test Head: Performs tests to ensure that the tape drive's “Function code H: Test head” on page 36
H head and tape-carriage mechanics are working correctly.

26 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Table 6. Diagnostic and maintenance functions (continued)
Function
Diagnostic or Maintenance Function Instructions Location
Code
Fast Read/Write Test: Performs tests to ensure that the “Function code J: Fast read/write test” on
J drive can read from and write to tape. page 37
Load/Unload Test: Tests the drive's ability to load and “Function code L: Load/unload test” on
L unload a tape cartridge. page 38
Enable Post Error Reporting: When selected, “Function code P: Post Error Reporting
P deferred-check conditions are reported to the host. enabled” on page 39
Disable Post Error Reporting: When selected, “Function code U: Post Error Reporting
U deferred-check conditions are NOT reported to the host. disabled” on page 39

Entering Maintenance mode

The drive must be in maintenance mode to run drive diagnostic tests or
maintenance functions. To place the unit in maintenance mode:
1. Make sure that no cartridge is in the drive.

2. Press Unload three times within 2 seconds. 0 displays in the Single-character

Display (SCD), the Ready light is flashing, and the Fault light turns On.

Note: If a cartridge is in the tape drive, it ejects the first time that you press
Unload and the drive is placed in maintenance mode. To continue placing the
drive in maintenance mode, complete the preceding step. While in Maintenance
mode, the drive does not accept a cartridge unless the drive requests it. The

SCD displays a flashing C to indicate a cartridge must be inserted.

Maintenance functions cannot be completed concurrently with read or write

operations. While in maintenance mode, the drive does not receive host interface
commands from the server.

Exiting Maintenance mode

The drive must be in Function Code 0 to exit Maintenance mode.

To exit Maintenance mode:

1. Press and hold Unload for 3 or more seconds to take the drive out of

maintenance mode. If no error is detected, 0 temporarily displays in the

SCD, then goes blank. The drive then exits maintenance mode and the Ready
light turns On.
2. If an error is detected, the SCD shows an error code but still exits maintenance
mode. To determine the error, locate the code in Appendix A, “Error codes and
messages,” on page 71. To clear the error, turn off the power, then on again.

Note: The drive also exits maintenance mode automatically after it completes a
maintenance function or after 10 minutes if no action occurred.

Function code 0: Maintenance mode

Function code 0 makes the drive available for running drive diagnostic tests or
maintenance functions, or exiting from Maintenance mode.

Chapter 3. Operations 27
 1. Place the drive in Maintenance mode. For instructions, see“Entering
Maintenance mode” on page 27.
2. To exit Maintenance mode, see “Exiting Maintenance mode” on page 27.

The drive exits Maintenance mode automatically after it completes a maintenance

function or after 10 minutes if no action occurred.

Function code 1: Run drive diagnostics

Approximate Run Time = 5 minutes per loop

Total Number of Loops = 1

Function code 1 runs tests that determine whether the drive can properly load
and unload cartridges and read and write data.

Record the time that it takes for the test to complete. Compare the recorded time
with the "Approximate Run Time". If the test runs successfully but the execution
time is longer than the "Approximate Run Time," run “Function code F: Write
performance test” on page 35. If the Write Performance Test fails, replace the
media and exit maintenance mode.

Attention: For this test, insert only a scratch (blank) data cartridge or a cartridge
that might be overwritten. During the test, the drive overwrites the data on the
cartridge.

Note: If you inserted an invalid tape cartridge (Ultrium 3, Ultrium 4, or WORM

tape cartridge), error code J or 7 displays in the SCD. If you inserted a

write-protected cartridge, or the media has read-only compatibility (Ultrium 5 tape

cartridge), error code P displays in the SCD. In either case, the tape drive
unloads the cartridge and exits Maintenance mode after the cartridge is removed.

Steps to Run Drive Diagnostic Tests:

1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until 1 displays in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)
3. Press and hold Unload for three or more seconds, then release it to select

function 1 . Wait for the SCD to change to a flashing C , requesting a

cartridge.

4. Insert a scratch (blank) data cartridge. The SCD changes to a flashing 1 and
the test begins. During the test, the drive unloads and loads the cartridge. Do
not remove the cartridge during the test.
v If no error is detected, the diagnostic test loops and begin again. To stop the

loop, press Unload for 1 second and release. When the loop ends, 0
temporarily displays in the SCD, and the tape drive exits Maintenance mode.
v If an error is detected, the Fault light flashes and the drive posts an error
code to the SCD. To determine the error, locate the code in Table 17 on page
71

28 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 71. To clear the error either turn the power off and then on again, or reboot
the drive by pressing and holding Unload for 10 seconds.

Function code 2: Update drive firmware from FMR tape

Attention: When drive firmware is updated, do not turn the drive off until the
update is complete or the firmware might be lost.

Function code 8 loads drive firmware from a field microcode replacement (FMR)
tape. The FMR tape must be created from an LTO Ultrium 7 tape drive with the
same host interface (SAS or Fibre Channel).
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until 8 displays in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)
3. Press and hold Unload for three or more seconds, then release it to select the

function. The SCD changes to a flashing C , requesting a cartridge.

4. Insert the FMR tape cartridge. The SCD changes to a flashing 8 . The Fault
light is ON solid during tape movement and flashing while code is being
loaded. The Ready light is OFF. The tape drive loads the updated firmware
from the FMR tape into its erasable programmable read-only memory (EPROM)
area.
v If the update completes successfully, the tape drive rewinds and unloads the
FMR tape, resets itself, and is ready to use the new firmware. The drive
automatically reboots.
v If the update fails, the tape drive posts an error code to the SCD. To
determine the error, locate the code in Table 17 on page 71. The drive then
unloads the FMR tape and exits maintenance mode after the cartridge is
removed. Contact IBM technical support for problem determination or
machine replacement.

Function code 3: Create FMR tape

Function code 3 copies the drive 's field microcode replacement (FMR) data to a
scratch data cartridge. The resulting FMR tape is used only to update the firmware
on other LTO Ultrium 6 tape drives with the same host interface (SAS or Fibre
Channel).

Attention: For this function, insert only a scratch (blank) data cartridge or a
cartridge that might be overwritten. During the test, the drive overwrites the data
on the cartridge.

Note: If you inserted an invalid tape cartridge (Ultrium 3, Ultrium 4, or WORM

tape cartridge), error code J or 7 displays in the SCD. If you inserted a

write-protected cartridge, or the media has read-only compatibility (Ultrium 5 tape

cartridge), error code P displays in the SCD. In either case, the tape drive
unloads the cartridge and exits Maintenance mode after the cartridge is removed.
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

Chapter 3. Operations 29
 2. Press Unload once per second until 3 displays in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)
3. Press and hold Unload for three or more seconds, then release it to select the

function. The SCD changes to a flashing C , requesting a cartridge.

4. Insert a scratch (blank) data cartridge that is not write protected (or the tape

drive exits maintenance mode). The SCD changes to a flashing 3 . The tape
drive copies the FMR data to the scratch data cartridge.
v If the tape drive creates the FMR tape successfully, it rewinds and unloads
the new tape, exits Maintenance mode, and the tape is ready to use.
v If the tape drive fails to create the FMR tape, it displays an error code. To
determine the error, see Table 17 on page 71. The tape drive then unloads the
FMR tape, and exits Maintenance mode after the cartridge is removed.

Function code 4: Force a drive dump

Function code 8 completes a memory dump of data that is collected by the drive
(this process is also known as saving a microcode trace).
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until 8 displays in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)
3. Press and hold Unload for three or more seconds, then release it to select the

function. The drive completes the memory dump. The SCD shows 0 , then
goes blank, and the drive exits Maintenance mode. To access the contents of the
memory dump, see “Function code 5: Copy drive dump.”

Note: You can also force a drive dump when the tape drive is in normal
operating mode. Press and hold Unload for 10 seconds. This action causes the
drive to reboot.

Function code 5: Copy drive dump

Function code 5 copies data from a drive memory dump (captured in Function
Code 4) to the beginning of a scratch (blank) data cartridge.

Attention: For this function, insert only a scratch (blank) data cartridge or a
cartridge that might be overwritten. During the test, the drive overwrites the data
on the cartridge.

Note: If you inserted an invalid tape cartridge (Ultrium 3, Ultrium 4, or WORM

tape cartridge), error code J or 7 displays in the SCD. If you inserted a

write-protected cartridge, or the media has read-only compatibility (Ultrium 5 tape

cartridge), error code P displays in the SCD. In either case, the tape drive
unloads the cartridge and exits Maintenance mode after the cartridge is removed.
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

30 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 2. Press Unload once per second until 5 displays in the SCD. If you cycle past
the wanted code, press Unload once per second until the code reappears.
3. Press and hold Unload for three or more seconds, then release it to select the
function.
4. Press Unload once per second to cycle through the following functions:

v 5 - 0 : no function

v 5 - 1 : copy memory dump to tape; clears RAM memory dump

v 5 - 8 : copy memory dump to flash memory; clears RAM memory dump

v 5 -3 : erase flash memory

If you cycle past the wanted code, press Unload once per second until the code
reappears.
5. Press and hold Unload for three or more seconds, then release it to select one
of the functions.

6. If you selected 5 -0 the drive exits Maintenance mode. If you selected 5 -

8 or 5 - 3 the SCD changes to a flashing 5 while the procedure is
completing. After the procedure is completed the drive exits Maintenance

mode. If you selected 5 - 1 the SCD changes to a flashing C indicating

that a data cartridge is to be inserted.
7. Insert a scratch (blank) data cartridge within 60 seconds, or the drive exits
Maintenance mode. Ensure that the scratch cartridge is not write protected, or
the tape drive exits maintenance mode. The SCD flashes the selection number
while the function is completing.
v If the copy operation completes successfully, the tape drive rewinds and
unloads the tape, and exits Maintenance mode after the cartridge is removed.
v If the copy operation fails, an error code displays in the SCD. To determine
the error, locate the code in Table 17 on page 71. The tape drive unloads the
tape cartridge and exits Maintenance mode after the cartridge is removed.

Function code 6: Run host interface wrap test

Approximate Run Time = 10 seconds per loop

Number of Loops = This test runs until stopped by pressing Unload.

Function code 6 completes a check of the host interface circuitry and host
connector on the drive.
1. Make sure that the host interface wrap plug is connected to the host interface
connector at the rear of the drive1.
v Connect the wrap plug to the SAS port to be tested.
2. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

3. Press Unload once per second until 6 appears in the SCD.

v To test the SAS interface on the drive,

Chapter 3. Operations 31
 a. Index through the Maintenance mode options until 6 appears in the
SCD.

b. Press and hold Unload for 3 seconds to select Function code 6 .

c. After Function code 6 is selected, the SCD displays option 6 - 1 .

d. Press Unload within 5 seconds to make a different selection. If no other

selection is made, the drive completes option 6 - 1 .

4. Continue to press Unload once per second to cycle through the following
functions:

v 6 - 1 : test the primary SAS port

v 6 - 8 : test the secondary SAS port2

v 6 - 3 : test both primary and secondary SAS ports at the same time
(requires a wrap plug in both ports)2

v 6 - 0 : exit
5. Press and hold Unload for three or more seconds, then release it to select one
of the functions. The drive automatically starts the test. If you cycle past the
wanted code, press Unload once per second until the code reappears.

6. The SCD displays a flashing 6 during the test.

v If no error is detected, the diagnostic test loops and begin again. To stop the

loop, press Unload for 1 second and release. When the loop ends, 0
temporarily displays in the SCD, and the tape drive exits Maintenance mode.
v If an error is detected, the Fault light flashes and the drive posts an error
code to the SCD. To determine the error, locate the code in Table 17 on page
71. To clear the error either turn the power off and then on again, or reboot
the drive by pressing and holding Unload for 10 seconds.

Function code 7: Run RS-422 wrap test

Note: This function is described here for information only. It is not supported on
the IBM TS2260 and TS2270 tape drive.

This test causes the drive to process a check of the circuitry and connector for the
RS-422 interface. This connector supports the Library Drive Interface (LDI) and the
Automation Drive Interface (ADI).

Before this function is selected, attach an LDI or RS-422 wrap plug to the drive 's
LDI or RS-422 connector (in place of the LDI or RS-422 cable).
1. Make sure that no cartridge is in the drive, and the appropriate wrap plug is
attached to the RS-422 connector.
2. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

32 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 3. Press Unload once per second until 7 appears in the Single-character Display

(SCD). If you cycle past 7 , continue to press Unload until the code is
displayed again.
4. To select the function, press and hold Unload for 3 seconds. After you select

the function, 7 flashes and the drive automatically starts the test.
v If no error is detected, the diagnostic test loops and begin again. To stop the

loop, press Unload for 1 second and release. When the loop ends, 0
temporarily displays in the SCD, and the tape drive exits Maintenance mode.
v If an error is detected, the Fault light flashes and the drive posts an error
code to the SCD. To determine the error, locate the code in Table 17 on page
71. To clear the error either turn the power off and then on again, or reboot
the drive by pressing and holding Unload for 10 seconds.

Function code 8: Unmake FMR tape

Function code 8 erases the field microcode replacement (FMR) data and rewrites
the cartridge memory on the tape. This action converts the cartridge into a valid
scratch (blank) data cartridge.
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until 8 appears in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)
3. Press and hold Unload for three or more seconds, then release it to select

function 8 . The SCD changes to a flashing C , requesting a cartridge.

4. Insert the FMR data cartridge (or the tape drive exits Maintenance mode). The

SCD changes to a flashing 8 . The tape drive erases the firmware on the tape
and rewrites the header in the cartridge memory to change the cartridge to a
valid scratch (blank) data cartridge: The drive then ejects the cartridge and exits
Maintenance mode.

Note: If you inserted an invalid tape cartridge (Ultrium 3, Ultrium 4, or

WORM tape cartridge), error code J or 7 displays in the SCD. If you

inserted a write-protected cartridge, or the media has read-only compatibility

(Ultrium 5 tape cartridge), error code P displays in the SCD. In either case,
the tape drive unloads the cartridge and exits Maintenance mode after the
cartridge is removed.
v If the tape drive creates the scratch tape successfully, it rewinds and unloads
the new tape, exits Maintenance mode, and the tape is ready to use.
v If the tape drive fails to create the scratch tape, it displays an error code. To
determine the error, see Table 17 on page 71. The tape drive then unloads the
FMR tape, and exits Maintenance mode after the cartridge is removed.

Chapter 3. Operations 33
 Function code 9: Display error code log
Function code 9 displays the last 10 error codes, one at a time (the codes are
ordered; the most recent is presented first and the oldest is presented last). If there

are no errors in the log, function code 0 displays in the Single-character Display
(SCD) and exits Maintenance Mode.
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until 9 appears in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)
3. Press and hold Unload, then release it to view the most recent error code.
4. Press and release Unload again to view successive error codes. Allow 2 - 3
seconds pass between each depression. The Ready light and Fault light flash

On/Off once for each successive error code. The SCD displays 0 when all the
error codes are displayed.
5. After all error codes are viewed, exit this function by pressing Unload again.

The SCD displays 0 and exits Maintenance mode.

Function code A: Clear error code log

Function code A erases the contents of the error code log.
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until A displays in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)
3. Press and hold Unload for three or more seconds, then release it to select the

function. A flashes in the SCD, followed by 0 . The tape drive erases all
errors from the error code log and exits Maintenance mode.

Function code C: Insert cartridge into tape drive

This function cannot be selected by itself, but is part of other maintenance
functions (such as Run tape drive diagnostics and Create FMR tape) that require a
tape cartridge to be inserted.

Function code E: Test cartridge & media

Approximate Run Time = 15 minutes per loop

Total Number of Loops = 10

Function code E completes tests that determine whether a suspect cartridge and
its magnetic tape are acceptable.

Press Unload to stop the diagnostic test and exit Maintenance mode. Pressing
Unload once stops the test at the end of the current test loop. Pressing Unload
twice stops the test immediately. Wait for the drive to rewind the tape and unload
the cartridge.

34 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 Attention: When you complete this test, data on the suspect tape is overwritten.

Note: If you inserted an invalid tape cartridge (Ultrium 3, Ultrium 4, or WORM

tape cartridge), error code J or 7 displays in the SCD. If you inserted a

write-protected cartridge, or the media has read-only compatibility (Ultrium 5 tape

cartridge), error code P displays in the SCD. In either case, the tape drive
unloads the cartridge and exits Maintenance mode after the cartridge is removed.
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until E displays in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)
3. Press and hold Unload for three or more seconds, then release it to select the

function. The SCD changes to a flashing C , requesting a cartridge.

4. Ensure that the write-protect switch on the cartridge is off, then insert the
cartridge (or the tape drive exits Maintenance mode). The SCD changes to a

flashing E . The tape drive runs the tests.

v If no error is detected, the diagnostic test loops and begin again. To stop the

loop, press Unload for 1 second and release. When the loop ends, 0
temporarily displays in the SCD, and the tape drive exits Maintenance mode.
v If an error is detected, the Fault light flashes and the drive posts an error
code to the SCD. To determine the error, locate the code in Table 17 on page
71. To clear the error either turn the power off and then on again, or reboot
the drive by pressing and holding Unload for 10 seconds.

Function code F: Write performance test

Approximate Run Time = 7 minutes per loop

Total Number of Loops = 10

Function code F performs tests to ensure that the drive can read from and write
to tape.

Press Unload to stop the diagnostic test and exit Maintenance mode. Pressing
Unload once stops the test at the end of the current test loop. Pressing Unload
twice stops the test immediately. Wait for the drive to rewind the tape and unload
the cartridge.

Attention: For this test, insert only a scratch (blank) data cartridge or a cartridge
that can be overwritten. During the test, the drive overwrites the data on the
cartridge.

Note: If you inserted an invalid tape cartridge (Ultrium 3, Ultrium 4, or WORM

tape cartridge), error code J or 7 displays in the SCD. If you inserted a

write-protected cartridge, or the media has read-only compatibility (Ultrium 5 tape

cartridge), error code P displays in the SCD. In either case, the tape drive
unloads the cartridge and exits Maintenance mode after the cartridge is removed.

Chapter 3. Operations 35
 1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until F displays in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)
3. Press and hold Unload for three or more seconds, then release it to select the

function. The SCD changes to a flashing C , requesting a cartridge.

4. Insert a scratch (blank) data cartridge. The SCD changes to a flashing F and
the tape drive runs the tests.
v If no error is detected, the diagnostic test loops and begin again. To stop the

loop, press Unload for 1 second and release. When the loop ends, 0
temporarily displays in the SCD, and the tape drive exits Maintenance mode.
v If an error is detected, the Fault light flashes and the drive posts an error
code to the SCD. To determine the error, locate the code in Table 17 on page
71. To clear the error either turn the power off and then on again, or reboot
the drive by pressing and holding Unload for 10 seconds.

Function code H: Test head

Approximate Run Time = 12 minutes per loop

Total Number of Loops = 10

Function code H completes tests to ensure that the tape drive 's head and
tape-carriage mechanics work correctly.

When you begin this test, the diagnostic test begins the loop sequence. Time the
first loop by pressing Unload once to stop the diagnostic test after the completion
of the first loop, then record the time that it takes for the test to complete.
Compare the recorded time with the "Approximate Run Time". If the test runs
successfully but the execution time is longer than the "Approximate Run Time",
run “Function code F: Write performance test” on page 35. If the Write
Performance Test fails, replace the media and exit Maintenance mode.

Press Unload to stop the diagnostic test and exit Maintenance mode. Pressing
Unload once stops the test at the end of the current test loop. Pressing Unload
twice stops the test immediately. Wait for the drive to rewind the tape and unload
the cartridge.

Attention: For this test, insert only a scratch (blank) data cartridge or a cartridge
that can be overwritten. During the test, the drive overwrites the data on the
cartridge.

Note: If you inserted an invalid tape cartridge (Ultrium 3, Ultrium 4, or WORM

tape cartridge), error code J or 7 displays in the SCD. If you inserted a

write-protected cartridge, or the media has read-only compatibility (Ultrium 5 tape

cartridge), error code P displays in the SCD. In either case, the tape drive
unloads the cartridge and exits Maintenance mode after the cartridge is removed.
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

36 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 2. Press Unload once per second until H displays in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)
3. Press and hold Unload for three or more seconds, then release it to select the

function. The SCD changes to a flashing C , requesting a cartridge.

4. Insert a scratch (blank) data cartridge. The SCD changes to a flashing H . The
tape drive runs the tests.
v If no error is detected, the diagnostic test loops and begin again. To stop the

loop, press Unload for 1 second and release. When the loop ends, 0
temporarily displays in the SCD, and the tape drive exits Maintenance mode.
v If an error is detected, the Fault light flashes and the drive posts an error
code to the SCD. To determine the error, locate the code in Table 17 on page
71. To clear the error either turn the power off and then on again, or reboot
the drive by pressing and holding Unload for 10 seconds.

Function code J: Fast read/write test

Approximate Run Time = 7 minutes per loop

Total Number of Loops = 10

Function code J completes tests to ensure that the drive can read from and write
to tape.

When you begin this test, the diagnostic test begins the loop sequence. Time the
first loop by pressing Unload once to stop the diagnostic test after the completion
of the first loop, then record the time that it takes for the test to complete.
Compare the recorded time with the "Approximate Run Time". If the test runs
successfully but the execution time is longer than the "Approximate Run Time",
run “Function code F: Write performance test” on page 35. If the Write
Performance Test fails, replace the media and exit Maintenance mode.

Press Unload to stop the diagnostic test and exit Maintenance mode. Pressing
Unload once stops the test at the end of the current test loop. Pressing Unload
twice stops the test immediately. Wait for the drive to rewind the tape and unload
the cartridge.

Attention: For this test, insert only a scratch (blank) data cartridge or a cartridge
that can be overwritten. During the test, the drive overwrites the data on the
cartridge.

Note: If you inserted an invalid tape cartridge (Ultrium 3, Ultrium 4, or WORM

tape cartridge), error code J or 7 displays in the SCD. If you inserted a

write-protected cartridge, or the media has read-only compatibility (Ultrium 5 tape

cartridge), error code P displays in the SCD. In either case, the tape drive
unloads the cartridge and exits Maintenance mode after the cartridge is removed.
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until J displays in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)

Chapter 3. Operations 37
 3. Press and hold Unload for three or more seconds, then release it to select the

function. The SCD changes to a flashing C , requesting a cartridge.

4. Insert a scratch (blank) data cartridge. The SCD changes to a flashing J and
the tape drive runs the tests.
v If no error is detected, the diagnostic test loops and begin again. To stop the

loop, press Unload for 1 second and release. When the loop ends, 0
temporarily displays in the SCD, and the tape drive exits Maintenance mode.
v If an error is detected, the Fault light flashes and the drive posts an error
code to the SCD. To determine the error, locate the code in Table 17 on page
71. To clear the error either turn the power off and then on again, or reboot
the drive by pressing and holding Unload for 10 seconds.

Function code L: Load/unload test

Approximate Run Time = 30 seconds per loop

Total Number of Loops = 10

Function code L tests the drive 's ability to load and unload a tape cartridge.

Press Unload to stop the diagnostic test and exit Maintenance mode. Pressing
Unload once stops the test at the end of the current test loop. Pressing Unload
twice stops the test immediately. Wait for the drive to rewind the tape and unload
the cartridge.

Attention: Even though no data is written during this test, it is recommended

that you use a blank (scratch) cartridge for this test.

Note: If you inserted an invalid tape cartridge (Ultrium 3, Ultrium 4, or WORM

tape cartridge), error code J or 7 displays in the SCD. If you inserted a

write-protected cartridge, or the media has read-only compatibility (Ultrium 5 tape

cartridge), error code P displays in the SCD. In either case, the tape drive
unloads the cartridge and exits Maintenance mode after the cartridge is removed.
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until L displays in the SCD. (If you cycle past
the wanted code, press Unload once per second until the code reappears.)
3. Press and hold Unload for three or more seconds, then release it to select the

function. The SCD changes to a flashing C , requesting a cartridge.

4. Insert a scratch (blank) data cartridge. The SCD changes to a flashing L and
the tape drive runs the tests.
v If no error is detected, the diagnostic test loops and begin again. To stop the

loop, press Unload for 1 second and release. When the loop ends, 0
temporarily displays in the SCD, and the tape drive exits Maintenance mode.
v If an error is detected, the Fault light flashes and the drive posts an error
code to the SCD. To determine the error, locate the code in Table 17 on page
71
38 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 71. To clear the error either turn the power off and then on again, or reboot
the drive by pressing and holding Unload for 10 seconds.

Function code P: Post Error Reporting enabled

When Post Error Reporting is enabled, deferred-check conditions are reported to

the host and temporary errors are reported in the sense data. Function code P is
displayed in Maintenance mode when the drive has Post Error Reporting enabled.

This selection is normally used as a request from support personnel.

1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until either P or U displays in the SCD. P
or U displays in the SCD to indicate the current setting for Post Error
Reporting. If you cycle past the desired code, press Unload once per second
until the code reappears.
3. Exit Maintenance mode if you do not want to change the current setting for
Post Error Reporting. For instructions, see “Exiting Maintenance mode” on
page 27.

4. To disable Post Error Reporting, press and hold Unload for 3 seconds while P

displays in the SCD. The SCD changes to U after you release Unload.
5. Press Unload once per second to select another Maintenance mode function. To
exit Maintenance mode, refer to “Exiting Maintenance mode” on page 27.

Function code U: Post Error Reporting disabled

When Post Error Reporting is disabled, deferred-check conditions are not reported
to the host and temporary errors are not reported in the sense data. This setting is
normal (default) for the drive. When the drive has Post Error Reporting that is

disabled, Function code U is displayed in Maintenance mode. The drive defaults

to Post Error Reporting disabled after a reboot or power off/on cycle.
1. Place the drive in Maintenance mode. For instructions, see “Entering
Maintenance mode” on page 27.

2. Press Unload once per second until either P or U displays in the SCD. P
or U displays in the SCD to indicate the current setting for Post Error
Reporting. If you cycle past the wanted code, press Unload once per second
until the code reappears.
3. Exit Maintenance mode if you do not want to change the current setting for
Post Error Reporting. For instructions, see “Exiting Maintenance mode” on
page 27.

4. To disable Post Error Reporting, press and hold Unload for 3 seconds while P

displays in the SCD. The SCD changes to U after you release Unload.
5. Press Unload once per second to select another Maintenance mode function. To
exit Maintenance mode, refer to “Exiting Maintenance mode” on page 27.

Chapter 3. Operations 39
Tape drive diagnostic and maintenance web page
Several of the tape drive’s maintenance functions are run with the tape drive’s
ethernet port. These functions are the same maintenance functions that are run
with Unload on the drive’s front panel.

Refer to the “Diagnostic and maintenance functions” on page 25 section in this

User’s Guide for information about these maintenance functions.
1. Connect the host computer or a notebook to the tape drive’s ethernet port (RJ45
connector) with an ethernet patch cable.
2. With a web browser, connect to http://169.254.0.3/service.html to access the
tape drive maintenance function menu on an HTML web page. (If the drive’s
IP address was changed, use that address instead.)

The tape drive model and serial number are shown at the top of the page. A list of
the maintenance functions is shown on the page.

Figure 10. Tape drive diagnostic page

Click the button next to the maintenance function, then click Run to start the
maintenance function.

If the tape drive is installed in a library, some of the maintenance functions cannot
be run with the ethernet procedure.

40 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
The status of the maintenance function is shown under the Drive Response. The
web page is static so it must be refreshed frequently to show the current
maintenance function status.

Press Cancel now or Cancel at end of loop to stop the maintenance function. It
can take several minutes for the maintenance function to end.

Chapter 3. Operations 41
42 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Chapter 4. Ultrium media
IBM Ultrium media is available in the following types:
v Data cartridge
v WORM (Write Once, Read Many) cartridge
v Cleaning cartridge

To ensure that your IBM Ultrium tape drive conforms to IBM's specifications for
reliability, use only IBM LTO Ultrium tape cartridges. You can use other
LTO-certified data cartridges, but they might not meet the standards of reliability
that are established by IBM. The IBM LTO Ultrium data cartridge cannot be
interchanged with the media used in other IBM non-LTO Ultrium tape products.

Figure 11 shows the IBM LTO Ultrium data cartridge and its components.

▌1▐ LTO cartridge memory ▌4▐ Write-protect Switch

▌2▐ Cartridge door ▌5▐ Label area
▌3▐ Leader Pin ▌6▐ Insertion guide

Figure 11. The IBM LTO Ultrium data cartridge

Data cartridges
The different generations of IBM Ultrium data cartridges are identified by color:
Table 7. Cartridge types and colors
Type Color
Ultrium 7 Purple
Ultrium 7 WORM Purple and Silvery gtray
Ultrium 6 Black
Ultrium 6 WORM Black and Silvery gray
Ultrium 5 Burgundy

© Copyright IBM Corp. 2010, 2015 43

 Table 7. Cartridge types and colors (continued)
Type Color
Ultrium 5 WORM Burgundy and Silvery gray
Ultrium 4 Green
Ultrium 4 WORM Green and Silvery gray
Ultrium 3 Slate Blue
Ultrium 3 WORM Slate Blue and Silvery gray
Ultrium 2 Purple
Ultrium 1 Black

All generations contain 1/2-inch, dual-coat, magnetic tape.

You can order tape cartridges with the bar code labels included, or you can order
custom labels. To obtain tape cartridges and bar code labels, see “Ordering media
supplies” on page 61.

When tape is processed in the cartridges, Ultrium Tape Drives use a linear,
serpentine recording format. The native data capacity and recording format of
Ultrium data cartridges is as follows:
Table 8. Cartridge data capacity and recording formats
Type Native Data Capacity Recording Format
Ultrium 7 6000 GB (15000 GB at 2.5:1 Reads and writes data on 3584
compression) tracks, 32 tracks at a time
Ultrium 6 2500 GB (6250 GB at 2.5:1 Reads and writes data on 2176
compression) tracks, 16 tracks at a time
Ultrium 5 1500 GB (3000 GB at 2:1 Reads and writes data on 1280
compression) tracks, 16 tracks at a time
Ultrium 4 800 GB (1600 GB at 2:1 Reads and writes data on 896
compression) tracks, 16 tracks at a time.
Ultrium 3 400 GB (800 GB at 2:1 Reads and writes data on 704
compression) tracks, 16 tracks at a time
Ultrium 2 200 GB (400 GB at 2:1 Reads and writes data on 512
compression) tracks, 8 tracks at a time
Ultrium 1 100 GB (200 GB at 2:1 Reads and writes data on 384
compression) tracks, 8 tracks at a time

The first set of tracks is written from near the beginning of the tape to near the
end of the tape. The head then repositions to the next set of tracks for the return
pass. This process continues until all tracks are written and the cartridge is full, or
until all data is written.

The cartridge door (▌2▐Figure 11 on page 43) protects the tape from contamination
when the cartridge is out of the drive. The tape is attached to a leader pin (▌3▐ in
in Figure 11 on page 43) behind the door. When the cartridge is inserted into the
drive, a threading mechanism pulls the pin (and tape) out of the cartridge, across
the drive head, and onto a non-removable take-up reel. The head can then read or
write data from or to the tape.

44 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 The write-protect switch (▌4▐ in Figure 11 on page 43) prevents data from being
written to the tape cartridge. For information, see “Write-Protect switch” on page
50.

The label area (▌5▐ in Figure 11 on page 43) provides a location to place a label. For
information, see “Bar code label” on page 47.

The insertion guide (▌6▐ in Figure 11 on page 43) is a large, notched area that
prevents the cartridge from being inserted incorrectly.
Table 9. Nominal cartridge life: Load/unload cycles
Type Load/Unload Cycles
Ultrium 7 20,000 (20k)
Ultrium 6 20,000 (20k)
Ultrium 5 20,000 (20k)
Ultrium 4 20,000 (20k)
Ultrium 3 20,000 (20k)
Ultrium 2 10,000 (10k)
Ultrium 1 5000 (5k)

Cartridge Compatibility
Table 10. Ultrium data cartridge compatibility with Ultrium tape drive
IBM IBM LTO Ultrium Data Cartridges
Ultrium
Tape 6000 GB 2500 GB 1500 GB 800 GB 400 GB 200GB 100GB
Drive Ultrium 7 Ultrium 6 Ultrium 5 Ultrium 4 Ultrium 3 Ultrium 2 Ultrium 1
Ultrium Read/ Read/ Read Only
7 Write Write
Ultrium Read/ Read/ Read
6 Write Write Only
Ultrium Read/ Read/ Read only
5 Write Write
Ultrium Read/ Read/ Read
4 Write Write only
Ultrium Read/ Read/ Read only
3 Write Write
Ultrium Read/ Read/
2 Write Write
Ultrium Read/
1 Write

Capacity Scaling
To control the capacity of the cartridge (for example, to obtain a faster seek time)
issue the SCSI command SET CAPACITY. For information about this command, refer
to the IBM Ultrium Tape Drive SCSI Reference.

Chapter 4. Ultrium media 45

WORM (Write Once, Read Many) cartridges
Certain records retention and data security applications require a Write Once, Read
Many (WORM) method for storing data on tape. The LTO Ultrium 4 and later
drives enable WORM support when a WORM tape cartridge is loaded into the
drive.

WORM media
Because standard read/write media are incompatible with the WORM feature, a
specially formatted WORM tape cartridge (see Figure 12) is required. Each WORM
cartridge has a unique, worldwide cartridge identifier (WWCID), which comprises
the unique CM chip serial number and the unique tape media serial number.
Ultrium 7 WORM cartridges are two-tone purple and silvery gray. See “Ordering
media supplies” on page 61 for information about how to choose and purchase the
appropriate WORM tape cartridges for your tape drive.

a67b0024
Figure 12. Ultrium Data and WORM Tape Cartridges

Data security on WORM media

Certain built-in security measures help ensure that the data written on a WORM
cartridge does not become compromised. For example:
v The format of an Ultrium WORM Tape Cartridge is unlike that of standard
read/write media. This unique format prevents a drive that lacks
WORM-capable firmware from writing on a WORM tape cartridge. For LTO 7,
native data capacity is 6000 GB and compressed data capacity is 15000 GB.
v When the drive senses a WORM cartridge, the firmware prohibits the changing
or altering of user data that is already written on the tape. The firmware keeps
track of the last appendable point on the tape.

WORM media errors

The following conditions cause WORM media errors to occur:
v Information in the servo manufacturer's word (SMW) on the tape must match
information from the cartridge memory (CM) module in the cartridge. If it does
not match, a media Error Code 7 posts on the drive 's single-character display
(SCD).
v Inserting a WORM tape cartridge into a drive that is not compatible with
WORM causes the cartridge to be treated as an unsupported medium. The drive
reports a media Error Code 7. Upgrading the drive firmware to the correct code
level resolves the problem.

46 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 WORM requirements
To add WORM capability to your IBM LTO Ultrium 7 drives, you must use either
IBM Ultrium 7 6000 GB WORM tape cartridges or IBM Ultrium 6 2500 GB WORM
tape cartridges. See “Ordering media supplies” on page 61.

Cleaning cartridge
A specially labeled IBM LTO Ultrium Cleaning Cartridge is used to clean the drive
head. The drive itself determines when a head must be cleaned. It alerts you by

the SCD flashing a C . To clean the head manually, insert a cleaning cartridge into
the tape load compartment (see Figure 7 on page 22). The drive completes the
cleaning automatically. When the cleaning is finished, the drive ejects the cartridge,
and the SCD is blank.

Note: The drive automatically ejects an expired cleaning cartridge without running
the cleaning process. Replace the expired cleaning cartridge with a new cleaning
cartridge and insert it into the drive.

The IBM cleaning cartridges are valid for 50 uses. The cartridge's LTO-CM chip
tracks the number of times that the cartridge is used.

Important: After 50 uses, the cleaning cartridge expires. It is no longer usable, and
must be replaced

Cartridge memory chip (LTO-CM)

All generations of the IBM LTO Ultrium Data Cartridges include a Linear
Tape-Open Cartridge Memory (LTO-CM) chip (▌1▐ in Figure 11 on page 43), that
contains information about the cartridge and the tape (such as the name of the
manufacturer that created the tape), and also statistical information about the
cartridge 's use. The LTO-CM enhances the efficiency of the cartridge. For example,
the LTO-CM stores the end-of-data location which, when the next time this
cartridge is inserted and the Write command is issued, enables the drive to quickly
locate the recording area and begin recording. The LTO-CM also aids in
determining the reliability of the cartridge by storing data about its age, how many
times it was loaded, and how many errors it accumulated. Whenever a tape
cartridge is unloaded, the tape drive writes any pertinent information to the
cartridge memory.

The storage capacity of the LTO Generation 6 and 7 LTO-CM is 16320 bytes. The
storage capacity of the LTO Generation 4 and 5 LTO-CM is 8160 bytes. LTO
Generations 1, 2, and 3 have an LTO-CM capacity of 4096 bytes.

Bar code label

A bar code label contains:
v A volume serial number (VOLSER) that is human-readable
v A bar code that the library can read

Note: The LTO Ultrium 5, 6, and 7 Tape Drives do not require bar code labels, but
you might choose to use labels for tape cartridge identification purposes.

Chapter 4. Ultrium media 47

 Table 11. Bar code label requirements for Ultrium tape drives and libraries
Ultrium Tape Drive/Library Bar Code Label Requirements
3573 Required
3576 Required
3580 Not required
3581 Required with optional Bar Code Reader
3582 Required
3583 Required
3584 Required

When read by a library 's bar code reader, the bar code identifies the cartridge 's
VOLSER to the library. The bar code also tells the library whether the cartridge is a
data cartridge or cleaning cartridge. In addition, the bar code includes the
two-character media-type identifier Lx, where x equals 1, 2, 3, 4, 5, 6, or 7. L
identifies the cartridge as an LTO cartridge and the number represents the
generation of cartridge for that cartridge type. Figure 13 on page 49 shows a
sample bar code label for the LTO Ultrium Tape Cartridge.

Tape cartridges are ordered with the labels included or with custom labels. To
order tape cartridges and bar code labels, see “Ordering media supplies” on page
61. The bar code for usage in IBM tape libraries must meet predefined
specifications. They include (but are not limited to):
v Eight uppercase alphanumeric characters, where the last 2 characters must be L7,
L6, L5, L4, L3, L2, or L1 (LX, LW, LV, LU, or LT for Ultrium WORM cartridges)
v Label and printing to be non-glossy
v Nominal narrow line or space width of 0.423 mm (0.017 in.)
v Wide to narrow ratio of 2.75:1
v Minimum bar length of 11.1 mm (0.44 in.)
Table 12. Cartridges and VOLSERs compatible with the Ultrium Tape Drives
Cartridges VOLSER
Ultrium 7 Data Cartridge xxxxxxL7
Ultrium 7 WORM Cartridge xxxxxxLX
Ultrium 6 Data Cartridge xxxxxxL6
Ultrium 6 WORM Cartridge xxxxxxLW
Ultrium 5 Data Cartridge xxxxxxL5
Ultrium 5 WORM Cartridge xxxxxxLV
Ultrium 4 Data Cartridge xxxxxxL4
Ultrium 4 WORM Cartridge xxxxxxLU
Ultrium 3 Data Cartridge xxxxxxL3
Ultrium 3 WORM Cartridge xxxxxxLT
Ultrium 2 Data Cartridge xxxxxxL2
Ultrium 1 Data Cartridge (READ ONLY) xxxxxxL1
LTO Ultrium Cleaning Cartridge CLNxxxLx
*An Ultrium 3 Tape Drive must have a minimum firmware level of 54xx for it to be
compatible with the WORM cartridge.

48 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 To determine the complete specifications of the bar code and the bar code label,
visit the web at http://www.ibm.com/ and enter "IBM LTO Ultrium Cartridge
Label Specification" in the search box. Orcontact your IBM sales representative.

When a bar code label is attached to a tape cartridge, place the label only in the
recessed label area (see ▌5▐ in Figure 11 on page 43). A label that extends outside of
the recessed area can cause loading problems in the drive.

Attention: Do not place any type of mark on the white space at either end of the
bar code. A mark in this area might prevent the library from reading the label.

L T O 1 2 3 L7

a69i0360
Figure 13. Sample bar code label on the LTO Ultrium 7 Tape Cartridge. The volume serial number (LTO123) and bar
code are printed on the label.

Guidelines for bar code labels

Apply the following guidelines whenever using bar code labels:
v Use only IBM-approved bar code labels on cartridges to be used in an IBM tape
library.
v Do not reuse a label or reapply a used label over an existing label.
v Before you apply a new label, remove the old label by slowly pulling it at a
right angle to the cartridge case.
v Use peel-clean labels that do not leave a residue after it is removed. If there is
glue residue on the cartridge, remove it by gently rubbing it with your finger.
Do not use a sharp object, water, or a chemical to clean the label area.
v Examine the label before it is applied to the cartridge. Do not use the label if it
has voids or smears in the printed characters or bar code. A library 's inventory
operation takes much longer if the bar code label is not readable.
v Remove the label from the label sheet carefully. Do not stretch the label or cause
the edges to curl.
v Position the label within the recessed label area (see ▌5▐ in Figure 11 on page
43).
v With light finger pressure, smooth the label so that no wrinkles or bubbles exist
on its surface.
v Verify that the label is smooth and parallel, and has no roll-up or roll-over. The
label must be flat to within 0.5 mm (0.02 in.) over the length of the label and
have no folds, missing pieces, or smudges.
v Do not place other machine-readable labels on other surfaces of the cartridge.
They might interfere with the ability of the drive to load the cartridge.

Chapter 4. Ultrium media 49

Write-Protect switch
The position of the write-protect switch on the tape cartridge (see ▌1▐) determines
whether you can write to the tape. If the switch is set to:

v The locked position (solid red), data cannot be written to the tape.
v The unlocked position (black void), data can be written to the tape.

If possible, use your server's application software to write-protect your cartridges

(rather than manually setting the write-protect switch). This setting allows the
server's software to identify a cartridge that no longer contains current data and is
eligible to become a scratch (blank) data cartridge. Do not write-protect scratch
(blank) cartridges; the tape drive is not able to write new data to them.

If you must manually set the write-protect switch, slide it left or right to the
wanted position.

A67E0026

Figure 14. Setting the write-protect switch

Table 13. Location of the write-protect switch

▌1▐ Write-protect switch

Handling the cartridges

Attention: Do not insert a damaged tape cartridge into the drive. A damaged
cartridge can interfere with the reliability of a drive and might void the warranties
of the drive and the cartridge. Before a tape cartridge is inserted, inspect the
cartridge case, cartridge door, and write-protect switch for breaks.

Incorrect handling or an incorrect environment can damage cartridges or their

magnetic tape. To avoid damage to your tape cartridges and to ensure the
continued high reliability of your IBM LTO Ultrium Tape Drives, use the following
guidelines:

Providing training
v Post procedures that describe appropriate media handling in places where
people gather.

50 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 v Ensure that anyone who handles tape is properly trained in handling and
shipping procedures. This training includes operators, users, programmers,
archival services, and shipping personnel.
v Ensure that any service or contract personnel who complete archiving
procedures are properly trained in media-handling procedures.
v Include media-handling procedures as part of any services contract.
v Define and make personnel aware of data recovery procedures.

Ensuring proper packaging

v When a cartridge is shipped, use the original or better packaging.
v Always ship or store a cartridge in a jewel case.
v Use only a recommended shipping container that securely holds the cartridge in
its jewel case during transportation. Ultrium Turtlecases (by Perm-A-Store) are
tested and found to be satisfactory (see Figure 15). They are available at
http://www.turtlecase.com.

Figure 15. Tape cartridges in a Turtlecase

v Never ship a cartridge in a commercial shipping envelope. Always place it in a

box or package.
v If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure
that you
– Place the cartridge in polyethylene plastic wrap or bags to protect it from
dust, moisture, and other contaminants.
– Pack the cartridge snugly; do not allow it to move around.
– Double-box the cartridge (place it inside a box, then place that box inside the
shipping box) and add padding between the two boxes (see Figure 16 on page
52).

Chapter 4. Ultrium media 51

Figure 16. Double-boxing tape cartridges for shipping

Proper acclimation and environmental conditions

v Before you use a tape cartridge, acclimate it to the operating environment for 24
hours or the time necessary to prevent condensation in the drive. The time
varies, depending on the environmental extremes to which the cartridge was
exposed.
v Ensure that all surfaces of a cartridge are dry before it is inserted.
v Do not expose the cartridge to moisture or direct sunlight.
v Do not expose recorded or blank cartridges to stray magnetic fields of greater
than 100 oersteds (for example, terminals, motors, video equipment, X-ray
equipment, or fields that exist near high-current cables or power supplies). Such
exposure causes the loss of recorded data or makes the blank cartridge unusable.
v Maintain the conditions that are described in “Environmental and shipping
specifications for tape cartridges” on page 60.

Completing a thorough inspection

After a cartridge is purchased and before it is used, complete the following steps:
v Inspect the cartridge 's packaging to determine potential rough handling.
v When a cartridge is inspected, open only the cartridge door. Do not open any
other part of the cartridge case. The upper and lower parts of the case are held
together with screws; separating them destroys the usefulness of the cartridge.
v Inspect the cartridge for damage before it is used or stored.
v Inspect the rear of the cartridge (the part that loads first into the tape load
compartment) and ensure that there are no gaps in the seam of the cartridge
case (see ▌1▐ in Figure 17 on page 53 and ▌4▐ in Figure 19 on page 55). If there
are gaps in the seam (see Figure 17 on page 53), the leader pin might be
dislodged. Go to “Repositioning or reattaching a leader pin” on page 54.

52 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Figure 17. Checking for gaps in the seams of a cartridge

v Check that the leader pin is properly seated (see ▌2▐ in Figure 18 on page 55).
v If you suspect that the cartridge was mishandled but it appears usable, copy any
data onto a good cartridge immediately for possible data recovery. Discard the
mishandled cartridge.
v Review handling and shipping procedures.

Handling the cartridge carefully

v Do not drop the cartridge. If the cartridge drops, slide the cartridge door back
and ensure that the leader pin is properly seated in the pin-retaining spring
clips. See ▌2▐ in Figure 18 on page 55. If the leader pin becomes dislodged, go to
“Repositioning or reattaching a leader pin” on page 54.
v Do not handle tape that is outside the cartridge. Handling the tape can damage
the tape 's surface or edges, which might interfere with read or write reliability.
Pulling on tape that is outside the cartridge can damage the tape and the brake
mechanism in the cartridge.
v Do not stack more than six cartridges.
v Do not degauss a cartridge that you intend to reuse. Degaussing makes the tape
unusable.

Examples of cartridge problems

Split cartridge case. See Figure 17.

The cartridge's case is damaged. There is a high possibility of media damage and
potential loss.
1. Look for cartridge mishandling.
2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly
seat the pin (see “Repositioning or reattaching a leader pin” on page 54). Then,
immediately use data recovery procedures to minimize chances of data loss.
3. Review media-handling procedures.

Chapter 4. Ultrium media 53

 Improper placement of leader pin. See Figure 18 on page 55.

The leader pin is misaligned.

1. Look for cartridge damage.
2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly
seat the pin (see “Repositioning or reattaching a leader pin”). Then,
immediately use data recovery procedures to minimize chances of data loss.

Repositioning or reattaching a leader pin

Attention: Use a repaired tape cartridge only to recover data and move it to
another cartridge. Continued use of a repaired cartridge might void the warranties
of the drive and the cartridge.

If the leader pin in your cartridge becomes dislodged from its pin-retaining spring
clips or detaches from the tape, you must use the IBM Leader Pin Reattachment
Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if
you must remove more than 7 meters (23 feet) of leader tape.) The sections that
follow describe each procedure.

Repositioning a leader pin

A leader pin that is improperly seated inside a cartridge interferes with the
operation of the drive. Figure 18 on page 55 shows a leader pin in the incorrect ▌1▐
and correct ▌2▐ positions.

To place the leader pin in its proper position, you need the following tools:
v Plastic or blunt-end tweezers
v Cartridge manual rewind tool (from Leader Pin Reattachment Kit, part number
08L9129)

54 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Figure 18. Leader pin in the incorrect and correct positions. The cartridge door is open and the leader pin is visible
inside the cartridge.

To reposition the leader pin:

1. Slide open the cartridge door (▌1▐ in Figure 19) and locate the leader pin ▌2▐
(you might need to shake the cartridge gently to roll the pin toward the door).
2. With plastic or blunt-end tweezers, grasp the leader pin and position it in the
pin-retaining spring clips ▌3▐.
3. Press the leader pin gently into the clips until it snaps into place and is firmly
seated.
4. Close the cartridge door.

Figure 19. Placing the dislodged leader pin into the correct position. The cartridge door is open to show the leader pin.

5. To rewind the tape, insert the cartridge manual rewind tool (▌1▐ in Figure 20 on
page 56) into the cartridge's hub ▌2▐ and turn it clockwise until the tape

Chapter 4. Ultrium media 55

 becomes taut.

Figure 20. Rewinding the tape into the cartridge

6. Remove the rewind tool by pulling it away from the cartridge.

7. If you suspect that the cartridge was mishandled but it appears usable, copy
any data onto a good cartridge immediately for possible data recovery. Discard
the mishandled cartridge.

Reattaching a leader pin

The first meter of tape in a cartridge is leader tape. When the leader tape is
removed there is a possibility of tape breakage. After the leader pin is reattached,
transfer data from the defective tape cartridge. Do not reuse the defective tape
cartridge.

The Leader Pin Reattachment Kit contains three parts:

v Leader pin attach tool (See ▌1▐ in Figure 21 on page 57). A plastic brace that
holds the cartridge door open.
v Cartridge manual rewind tool (See ▌2▐ in Figure 21 on page 57). A device that
fits into the cartridge's hub and enables you to wind the tape into and out of the
cartridge.
v Pin supplies (See ▌3▐ in Figure 21 on page 57). Leader pins and C-clips.

Attention:
v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the
tape. Other methods of reattaching the pin damages the tape, the drive, or both.
v Use this procedure on your tape cartridge only when the leader pin detaches
from the magnetic tape and you must copy the cartridge's data onto another
cartridge. Destroy the damaged cartridge after you copy the data. This
procedure might affect the performance of the leader pin during threading and
unloading operations.
v Touch only the end of the tape. Touching the tape in an area other than the end
can damage the tape 's surface or edges, which might interfere with read or
write reliability.

56 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 1

A67E0042
Figure 21. Leader pin reattachment kit

This procedure describes how to reattach a leader pin.

To reattach a leader pin with the IBM leader pin reattachment kit:
1. Attach the leader pin attach tool (▌1▐ in Figure 22) to the cartridge ▌2▐ so that
the tool 's hook ▌3▐ latches into the cartridge 's door ▌4▐. Pull the tool back to
hold the door open, then slide the tool onto the cartridge. Open the tool 's
pivot arm ▌5▐.

Figure 22. Attaching the leader pin attach tool to the cartridge. To hold the cartridge door open, hook the tool into the
door and pull the tool back.

2. To find the end of the tape inside the cartridge, attach the cartridge manual
rewind tool (▌1▐ in Figure 23 on page 58) to the cartridge 's hub ▌2▐ by fitting
the tool 's teeth between the teeth of the hub. Turn the tool clockwise until

Chapter 4. Ultrium media 57

 you see the end of the tape inside the cartridge. Then, slowly turn the rewind
tool counterclockwise to bring the tape edge toward the cartridge door ▌3▐.
3. Continue to turn the rewind tool counterclockwise until approximately 13 cm
(5 in.) of tape hangs from the cartridge door. If necessary, grasp the tape and
pull gently to unwind it from the cartridge.
4. Remove the rewind tool by pulling it away from the cartridge. Set the tool
and the cartridge aside.

Figure 23. Winding the tape out of the cartridge. Turn the cartridge manual rewind tool clockwise to see the end of the
tape, then turn it counterclockwise to bring the tape to the cartridge door.

5. On the leader pin (▌1▐ in Figure 24), locate the open side of the C-clip ▌2▐.
The C-clip is a small black part that secures the tape ▌3▐ to the pin.
6. Remove the C-clip from the leader pin by using your fingers to push the clip
away from the pin. Set the pin aside and discard the clip.

3
1
A67E0036

Figure 24. Removing the C-clip from the leader pin. Use your fingers to push the C-clip from the leader pin.

7. Position the tape in the alignment groove of the leader pin attach tool (see ▌1▐
in Figure 25 on page 59).
8. Place a new C-clip into the retention groove ▌2▐ (Figure 25 on page 59) on the
leader pin attachment tool and make sure that the clip's open side faces up.
9. Place the leader pin (from step 6) into the cavity ▌3▐ (Figure 25 on page 59) of
the leader pin attach tool.

58 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 Attention: To prevent the leader pin from rolling into the cartridge, in the
following step use care when the tape is folded over the pin.
10. Fold the tape over the leader pin and hold it with your fingers (see Figure 25).

Note: Use care to ensure that the tape is centered over the leader pin. Failure
to properly center the tape on the pin causes the repaired cartridge to fail.
When the tape is properly centered, a 0.25 mm (0.01-in.) gap exists on both
sides of the pin.

1
4

A67E0037

Figure 25. Attaching the leader pin to the tape

11. Close the pivot arm ▌4▐ of the leader pin attach tool by swinging it over the
leader pin so that the C-clip snaps onto the pin and the tape.
12. Swing the pivot arm open and trim the excess tape ▌5▐ so that it is flush with
the reattached leader pin ▌6▐.
13. Use your fingers to remove the leader pin from the cavity ▌3▐ in the leader
pin attach tool.
14. Use the cartridge manual rewind tool to wind the tape back into the cartridge
(wind the tape clockwise). Ensure that the leader pin is latched by the
pin-retaining spring clips on each end of the leader pin.
15. Remove the rewind tool.
16. Remove the leader pin attach tool by lifting its end away from the cartridge.

Chapter 4. Ultrium media 59

Environmental and shipping specifications for tape cartridges
Before you use a tape cartridge, acclimate it to the operating environment for 24
hours or the time necessary to prevent condensation in the drive. The time varies,
depending on the environmental extremes to which the cartridge was exposed.

The best storage container for the cartridges (until they are opened) is the original
shipping container. The plastic wrapping prevents dirt from accumulating on the
cartridges and partially protects them from humidity changes.

When you ship a cartridge, place it in its jewel case or in a sealed, moisture-proof
bag to protect it from moisture, contaminants, and physical damage. Ship the
cartridge in a shipping container that has enough packing material to cushion the
cartridge and prevent it from moving within the container.

Table 14 gives the environment for operating, storing, and shipping LTO Ultrium
Tape Cartridges.
Table 14. Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge
Environmental Specifications
Environmental Factor Operating Operational Storage1 Archival Storage2 Shipping
-23 to 49°C (-9 to
Temperature 10 - 45°C (50 - 113°F) 16 - 32°C (61 - 90°F) 16 - 25°C (61 - 77°F)
120°F)
Relative humidity
10 - 80% 20 - 80% 20 - 50% 5 - 80%
(non-condensing)
Maximum wet bulb
26°C (79°F) 26°C (79°F) 26°C (79°F) 26°C (79°F)
temperature
Note:
1. The short term or operational storage environment is for storage durations of up to six months.
2. The long term or archival storage environment is for durations of six months up to 10 years.

Disposing of tape cartridges

Under the current rules of the US Environmental Protection Agency (EPA),
regulation 40CFR261, the LTO Ultrium Tape Cartridge is classified as
non-hazardous waste. As such, it might be disposed of in the same way as normal
office trash. These regulations are amended from time to time, and you must
review them at the time of disposal.

If your local, state, country (non-US), or regional regulations are more restrictive
than EPA 40CFR261, you must review them before you dispose of a cartridge.
Contact your account representative for information about the materials that are in
the cartridge.

If a tape cartridge must be disposed of in a secure manner, you can erase the data
on the cartridge with a high-energy ac degausser (use a minimum of 4000 oersted
peak field over the entire space that the cartridge occupies). The tape must make
two passes through the field at 90 degree orientation change for each pass to
achieve complete erasure. Some commercial degaussers have two magnetic field
regions offset 90 degrees from each other to accomplish complete erasure in one
pass for higher throughput. Degaussing makes the cartridge unusable.

60 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 If you burn the cartridge and tape, ensure that the incineration complies with all
applicable regulations.

Ordering media supplies

Table 15 lists the cartridges and media supplies that you can order for the drive.
Table 15. Media supplies
Supply Item Methods of Ordering
20-PACK IBM LTO Ultrium 7 6000 GB Data Order the cartridge from your IBM Sales Representative or
Cartridge (with attached labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 551. Specify the VOLSER characters that
you want.

You can also order through an IBM-authorized distributor.

20-PACK IBM LTO Ultrium 7 6000 GB Data Order the cartridge from your IBM Sales Representative or
Cartridge (without labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 651.

You can also order through an IBM-authorized distributor.

5-PACK IBM LTO Ultrium 7 6000 GB Data Cartridge Order as part number 38L7189 through an IBM-authorized
(black and white labels unattached) distributor.
20-PACK IBM Ultrium 7 6000 GB WORM Tape Order the cartridge from your IBM Sales Representative or
Cartridge (with attached labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 571.

You can also order through an IBM-authorized distributor.

20-PACK IBM Ultrium 7 6000 GB WORM Tape Order the cartridge from your IBM Sales Representative or
Cartridge (without labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 671.

You can also order through an IBM-authorized distributor.

20-PACK IBM LTO Ultrium 6 2500 GB Data Order the cartridge from your IBM Sales Representative or
Cartridge (with attached labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 550. Specify the VOLSER characters that
you want.

You can also order through an IBM-authorized distributor.

20-PACK IBM LTO Ultrium 6 2500 GB Data Order the cartridge from your IBM Sales Representative or
Cartridge (without labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 650.

You can also order through an IBM-authorized distributor.

5-PACK IBM LTO Ultrium 6 2500 GB Data Cartridge Order as part number 35P1902 through an IBM-authorized
(black and white labels unattached) distributor.
20-PACK IBM Ultrium 6 2500 GB WORM Tape Order the cartridge from your IBM Sales Representative or
Cartridge (with attached labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 570.

You can also order through an IBM-authorized distributor.

20-PACK IBM Ultrium 6 2500 GB WORM Tape Order the cartridge from your IBM Sales Representative or
Cartridge (without labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 670.

You can also order through an IBM-authorized distributor.

Chapter 4. Ultrium media 61

Table 15. Media supplies (continued)
Supply Item Methods of Ordering
20-PACK IBM LTO Ultrium 5 1500 GB Data Order the cartridge from your IBM Sales Representative or
Cartridge (with attached labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 014. Specify the VOLSER characters that
you want.

You can also order through an IBM-authorized distributor.

20-PACK IBM LTO Ultrium 5 1500 GB Data Order the cartridge from your IBM Sales Representative or
Cartridge (without labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 015.

You can also order through an IBM-authorized distributor.

5-PACK IBM LTO Ultrium 5 1500 GB Data Cartridge Order as part number 46C2084 through an IBM-authorized
(black and white labels unattached) distributor.
20-PACK IBM Ultrium 5 1500 GB WORM Tape Order the cartridge from your IBM Sales Representative or
Cartridge (with attached labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 034.

You can also order through an IBM-authorized distributor.

20-PACK IBM Ultrium 5 1500 GB WORM Tape Order the cartridge from your IBM Sales Representative or
Cartridge (without labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 035.

You can also order through an IBM-authorized distributor.

20-PACK IBM LTO Ultrium 4 800 GB Data Cartridge Order the cartridge from your IBM Sales Representative or
(with attached labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 010. Specify the VOLSER characters that
you want.

You can also order through an IBM-authorized distributor.

20-PACK IBM LTO Ultrium 4 800 GB Data Cartridge Order the cartridge from your IBM Sales Representative or
(without labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 011.

You can also order through an IBM-authorized distributor.

5-PACK IBM LTO Ultrium 4 800 GB Data Cartridge Order as part number 95P4278 through an IBM-authorized
(black and white labels unattached) distributor.
20-PACK IBM Ultrium 4 800 GB WORM Tape Order the cartridge from your IBM Sales Representative or
Cartridge (with attached labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 032.

You can also order through an IBM-authorized distributor.

20-PACK IBM Ultrium 4 800 GB WORM Tape Order the cartridge from your IBM Sales Representative or
Cartridge (without labels) any authorized IBM Business Partner by specifying Machine
Type 3589 Model 033.

You can also order through an IBM-authorized distributor.

IBM LTO Ultrium 3 400 GB Data Cartridge Order as part number 24R1922 through an IBM-authorized
distributor.
Order VOLSER labels separately (see “Ordering bar
code labels” on page 63).
IBM LTO Ultrium 3 400 GB WORM Tape Cartridge Order as part number 96P1203 through an IBM-authorized
distributor.
Order VOLSER labels separately (see “Ordering bar
code labels” on page 63).

62 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Table 15. Media supplies (continued)
Supply Item Methods of Ordering
IBM LTO Ultrium 2 200 GB Data Cartridge Order as part number 08L9870 through an IBM-authorized
distributor.
Order VOLSER labels separately (see “Ordering bar
code labels”).
IBM LTO Ultrium 1 100 GB Data Cartridge Order as part number 08L9120 through an IBM-authorized
distributor.
Order VOLSER labels separately (see “Ordering bar
code labels”).
IBM LTO Ultrium Cleaning Cartridge (universal Order as part number 35L2086 through an IBM-authorized
cleaning cartridge for use with Ultrium drives) distributor.

VOLSER labels are included.

Leader Pin Reattachment Kit Order as part number 08L9129 through an IBM-authorized
distributor.
Manual Rewind Tool Order as part number 08L9130 through an IBM-authorized
distributor.

To find the closest IBM-authorized distributor, visit the web at

http://www.ibm.com/storage/media) or call 1-888-IBM-MEDIA.

Ordering bar code labels

The LTO Ultrium Tape Drives do not require cartridge bar code labels. However, if
you use your data cartridges or cleaning cartridges in an IBM tape library product,
you might need cartridge bar code labels if your tape library product requires
them (see Table 11 on page 48). You can order these labels separately from the IBM
data cartridges and cleaning cartridges.

You can order bar code labels directly from the authorized label suppliers in
Table 16.
Table 16. Authorized suppliers of custom bar code labels
In America In Europe and Asia
EDP/Colorflex EDP Europe, Ltd.
Broomfield, CO U. K.
U. S. A. Telephone: 44 (0) 1245-322380
Telephone: 800-438-8362 http://www.edpeurope.com/media-label
http://www.tri-optic.com
Dataware Dataware Labels Europe
Houston, TX 77274 Australia
U. S. A. Telephone: (029) 496-1111
Telephone: 800-426-4844 http://www.datawarelabels.com/
http://www.datawarelabels.com/
NetC NetC Europe Ltd
Trumbell, CT U. K.
U. S. A. Telephone: 44 (0) 1823 49 1439
Telephone: 203-372-6382 http://www.netclabels.co.uk
http://www.netcllc.com/
NetC Asia Pacific Pty Ltd
Australia
Telephone: 61 (0) 7 5442 6263
http://www.netclabels.com.au

Chapter 4. Ultrium media 63

64 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Chapter 5. Troubleshooting
If you encounter problems when running the drive, refer to the flowchart in
Figure 26. For explanations of codes on the Single-character Display (SCD), see
“Single-character display (SCD)” on page 17. Review the “Pre-call checklist” on
page 68 before calling IBM Technical Support.

Start

1. Try another electrical outlet.

Does the 2. Try another power cord.
Tape Drive No
3. Refer to the pre-call checklist in this chapter before calling
power on? IBM Technical Support.
4. Contact IBM Technical Support.
Yes

Does air flow No Refer to the pre-call checklist in this chapter before calling
from the fan? IBM Technical Support. Contact IBM Technical Support.

Yes
1. Refer to the section about codes on the single-character
Does the display in this guide.
SCD and fault Yes 2. Ensure that the latest level of firmware is installed on the
light indicate drive (refer to Procedure 1 in this chapter).
an error? 3. Refer to the pre-call checklist in this chapter before calling
No IBM Technical Support.
4. Contact IBM Technical Support.

Does the tape

cartridge load and No
Refer to Procedure 2 in this chapter.
unload properly?

Yes

Does the
Tape Drive No Ensure that the SAS communication path
correctly communicate between the host and the drive is functioning properly
with the server? (refer to Procedures 3 and 4 in this chapter).

Yes

1. If you are still having

problems running the Tape
Drive refer to the pre-call
checklist in this chapter
before calling IBM Technical
Support.
a80hh083

2. Contact IBM Technical

Support.

Figure 26. Flowchart for Analyzing Maintenance Problems

Procedure 1: Determining firmware level and capturing drive dump

Customers are responsible for updating Firmware. For optimum performance, the
customer must obtain the current level of firmware for the unit by downloading
the firmware from http://www.ibm.com/support/fixcentral.

© Copyright IBM Corp. 2010, 2015 65

 The ITDT utility (see “ITDT firmware update, dump retrieval and library/drive
test tool” on page 13) is used to update the firmware level and to capture a drive
memory dump that might be requested by technical support to aid in problem
analysis.

For instructions about updating firmware from a server that uses an IBM tape
device driver, refer to the IBM Tape Device Drivers Installation and User 's Guide.

To update firmware from a server that uses a non-IBM tape device driver, refer to
the documentation for that device driver.

Complete the following steps to determine the current firmware level that is
installed on the drive.
1. Use the ITDT utility (available on the web at http://www.ibm.com/support/
fixcentral) to view the current drive firmware level.
2. Compare this level with the current available firmware level by going to the
same website. For information about the ITDT utility, see “Updating firmware”
on page 13.

Note: The ITDT utility is used to either update drive firmware to the current
level or to capture drive memory dumps from a drive that might be
experiencing problems.

Another way to capture a drive memory dump is with the ethernet port. To
capture a memory dump on the drive with the Ethernet interface, follow the steps.

Note: The drive uses a limited version of FTP protocol to communicate on the
ethernet interface. It is recommended to use a simple, command-line FTP session,
such as the DOS command prompt, when communicating with the drive.
1. Connect an ethernet patch cable to the drive 's ethernet interface and to a
computer. To meet electromagnetic immunity requirements, a shielded ethernet
cable is required.
2. Create an FTP session between the drive and the computer. The drive 's IP
address: 169.254.0.3
3. At the user prompt, type guest and press Enter.
4. At the password prompt, press Enter. No response is needed.
5. Type bin to set the communication mode to binary.
6. Type mget *.dmp to transfer a drive memory dump to the computer. If a
memory dump exists, the drive shows you the memory dump name and ask if
you want to transfer it to the computer. Type y to transfer the existing memory
dump or n to skip this dump file. Then, the drive asks if you want a forced
memory dump. Type y to force a memory dump and to transfer the forced
memory dump to the computer, or type n to skip forcing a memory dump.
7. Type quit to end the FTP session.
8. Remove ethernet patch cable from the drive's ethernet interface and the
computer.

Procedure 2: Inspecting a cartridge for damage

If the cartridge fails to load or unload properly, complete the following steps:
1. Check that the leader pin is attached and properly seated (see “Repositioning a
leader pin” on page 54) by opening the cartridge door and observing the pin's
placement.

66 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 2. Inspect the cartridge case, the cartridge door, and the write-protect switch for
damage.
3. Inspect the rear of the cartridge (the part that you load first into the tape load
compartment). Ensure that there are no gaps in the seam of the cartridge case.
See ▌1▐ in Figure 17 on page 53 and ▌4▐ in Figure 19 on page 55. If there are
gaps, the leader pin might be dislodged. Go to “Repositioning or reattaching a
leader pin” on page 54.
4. Try loading or unloading another tape cartridge.
v If it fails, contact your service representative for problem determination.
v If it is successful, discard the cartridge that originally failed.

Note:
1. If a damaged or mishandled cartridge is the problem, see “Handling the
cartridges” on page 50 for instructions about handling the media. It is possible
that your other cartridges might also be damaged.
2. If your cartridge does not eject properly, contact your service representative.
(IBM service personnel must go to Appendix E, “Information for trained service
personnel,” on page 91.)

Procedure 3: Checking SAS host connections

Check the host connections for your drive by following the steps.

If your server is not communicating with the SAS drive, the problem might be
with the SAS cable, the SAS host adapter, or the SAS host adapter setup.
1. Check whether the tape drive power is on.
2. Verify that the SAS cable is connected properly to the server and to the tape
drive.
3. Check whether the parameters for the SAS host adapter installation are correct.
4. Verify that the SAS host adaptor is supported by the tape drive.
5. Ensure that there is a point-to-point connectivity between the server and the
tape drive. SAS connectivity does not support multiple drive connections
(daisy-chaining of devices).
6. Check the length of the SAS cable. It cannot exceed 5.5 m (18 ft).

Procedure 4: Verifying host interface communications

The Wrap Diagnostic tests the communication function at the device interface.
However, to thoroughly verify host-to-device communications, it is highly
recommended to exercise activity over the SAS interface bus from the host to the
drive and back. A recommended utility to complete this test is the ITDT utility
available on the web at http://www.ibm.com/support/fixcentral. This utility is
especially effective for updating the drive firmware and for completing the Test
Device function. For more information about the ITDT utility, see “Updating
firmware” on page 13. Complete these steps:
1. If the ITDT utility is not installed on your system, download the appropriate
operating system version from the web into a directory or folder of your
choice.
2. When installation is complete, run the SCAN (s) option to determine whether
your system can detect all of the Ultrium tape drive devices (including any
libraries or autoloaders that might be on the bus).
3. Select the drive that is to be tested or to have firmware that is downloaded.

Chapter 5. Troubleshooting 67
 4. For testing, select the Test Device (t) option.

Note: This option completes a series of LOADS, UNLOADS, and

WRITE/READ operations. Both tape drive control commands and data are sent
to the device over the interface bus.
5. If allowed to complete, the test runs for at least 30 minutes. At any time an
ABORT (a) is entered to end the device test early if it is determined that
interface communications are satisfactorily achieved.

Resolving problems reported by the server

The procedure for fixing interface bus errors varies, depending on whether the
error is consistent or intermittent, and on your configuration. These sections
describe how to fix an error.

Fixing SAS bus errors

1. Check whether the tape drive power is on.
2. Verify that the SAS cable is connected properly to the server and to the tape
drive.
3. Replace SAS cable if it shows any signs of damage.

Resolving media-related problems

To resolve problems that are related to media, the drive 's firmware includes
v Test Cartridge & Media diagnostic test that verifies whether a suspect cartridge
and its magnetic tape are acceptable for use.
v Statistical Analysis and Reporting System (SARS) to help with isolating failures
between media and hardware. To determine the cause of failure, SARS uses the
cartridge performance history that is saved in the cartridge memory (CM) and
the drive performance history that is kept in the drive 's VPD (Vital Product
Data) area in NVRAM. Any failures that SARS detects are reported as TapeAlert
flags on the server (see IBM LTO Ultrium Tape Drive SCSI Reference).
Attention: If you insert the IBM LTO Ultrium Data Cartridge into another
manufacturer 's drive, the SARS data in the cartridge memory might become lost
or invalid.

If you encounter a media-related problem, refer to “Function code E: Test cartridge

& media” on page 34.

Pre-call checklist
If you have questions or problems, go through this checklist before IBM technical
support is contacted. Ensure that the total SAS cable length does not exceed 5.5 m
(18 ft). Complete these steps before you call IBM technical support. Where
instructions refer you to the web, visit http://www.ibm.com/support/fixcentral.
1. Perform a general checkup of the hardware and connections:
v Verify that all cables are connected properly at both ends.
v Before the SAS cables are attached, ensure that the connector does not
contain bent or recessed pins.
v Ensure that all retention screws for the SAS cable are securely tightened.
2. Verify that the drive's firmware is at the most recent level. To determine the
latest release of firmware, visit the web. See “Updating firmware” on page 13
for instructions about downloading the latest firmware.

68 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 3. Verify that your device drivers are at the most recent level:
v For IBM device drivers, visit the web.
v For the device drivers of independent software vendors (ISVs), visit the
appropriate third-party website.
4. Verify whether your hardware and software configuration is supported. To
determine the latest supported attachments, visit the web.
5. Review “Frequently Asked Questions and "Hints and Tips” on the web.
6. Run one of the diagnostic methods:
v Local diagnostic tests:
a. Run “Function code 1: Run drive diagnostics” on page 28 to determine
whether the drive can properly load and unload cartridges, and read and
write data. Optionally, you might run one of the following diagnostic
procedures:
– “Function code E: Test cartridge & media” on page 34 to determine
whether a suspect cartridge and its magnetic tape are acceptable.
– “Function code F: Write performance test” on page 35 to ensure that
the drive can read from and write to tape.
– “Function code H: Test head” on page 36 to ensure that the tape
drive's head and tape-carriage mechanics work correctly.
– “Function code J: Fast read/write test” on page 37 to ensure that the
drive can read from and write to tape.
– “Function code L: Load/unload test” on page 38 to test the drive's
ability to load and unload a tape cartridge.
b. Run “Function code 6: Run host interface wrap test” on page 31.
v Remote diagnostic test:
– With the ITDT utility, run the SCAN as described in “Procedure 4:
Verifying host interface communications” on page 67

Replacing the tape drive

To replace your tape drive, complete these steps:
1. Remove the replacement unit from its packaging.
2. Locate the repair identification (RID) tag (included with the replacement unit).
See ▌1▐ in Figure 27 on page 70)
3. Write down the serial number of the failed unit on the RID tag.
4. Affix the repair tag to the rear panel of the replacement unit (below the serial
number label).
5. Place the failed unit into the packaging of the replacement unit.
6. Follow the instructions (included with the replacement unit) for returning the
failed unit.

Chapter 5. Troubleshooting 69
 1

IBM REPAIR IDENTIFICATION TAG

REPAIR ID TAG
MT
SN
PART NUMBER 19P5941
ATTENTION:
1. A Repair ID tag maintains the original serial
number record of the machine and allows IBM
to entitle the machine for future maintenance
or warranty service. Mail in exchange requires
the completion and securing a Repair ID tag
(part number 19P5941) to the replacement unit.
- Verify that the machine serial number on
the failing unit matches the serial number
reported to IBM technical support.
- Transcribe the machine type, model, and
serial number of the failing unit to the
Repair ID tag for the replacement unit.
USE BALLPOINT PEN TO
COMPLETE THE RID TAG.
- Place the Repair ID tag as close as
possible, but not covering, the machine
serial number of the replacement unit.
- The original serial number must be visible.

a80hh057
2. The use of the Repair ID tag is important for
customer inventory accuracy.

Figure 27. RID tag on rear panel

70 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Appendix A. Error codes and messages
If the drive detects a permanent error, it displays the error code on the SCD and
flashes the Fault light (Ready light is Off).
v Make note of the SCD error code before a cartridge is removed or the SCD error
code is cleared.
v If an error occurred with a cartridge in the drive, push Unload to eject the
cartridge.
v To clear the SCD error code and power cycle the drive, press Unload for 10
seconds. A drive memory dump is created.

Attention: If the drive detects a permanent error and displays an error code other

than 0 , it automatically completes a drive memory dump. If you force a drive

memory dump, the existing memory dump is overwritten and data is lost. After
you force a drive memory dump, do not turn off the power to the drive or you
might lose the memory dump data.
Table 17. Error codes on the Single-character Display
Error Code Cause and Action
No error occurred and no action is required. This code displays when diagnostic tests are finished
0 running and no error occurred.
Note: The Single-character Display is blank during normal operation of the tape drive.
Temperature problem. The tape drive detected that the recommended operating temperature was
1 exceeded. Complete one or more of these actions:
v Ensure that the cooling fan is rotating and is quiet. If not, refer to your enclosure
documentation.
v Remove any blockage that prevents air from flowing freely through the tape drive.
v Ensure that the operating temperature and airflow is within the specified range (see
“Specifications” on page 6).
Clear the error code by power-cycling the tape drive or placing the drive in Maintenance mode. If
the operating temperature and airflow are within the specified range, and the problem persists,
replace the drive.
Power problem. The tape drive detected that the externally supplied power is outside the specified
8 voltage limits (the tape drive is not operating). Complete this action:
1. Ensure that the power connector is properly seated.
2. Turn power off/on the tape drive to see whether the problem repeats.
3. Replace the tape drive if the problem persists.

The error code clears when you place the tape drive in maintenance mode.

© Copyright IBM Corp. 2010, 2015 71

Table 17. Error codes on the Single-character Display (continued)
Error Code Cause and Action
Firmware problem. The tape drive determined that a firmware error occurred. Complete this
3 action:
1. Collect a drive memory dump.
Note: Do not force a new memory dump; the tape drive created one.
v Server 's host interface with a device driver utility or system tool such as ITDT. For
instructions about ITDT, visit the web at http://www.ibm.com/support/fixcentral.
v Ultrium tape drive (to copy and read a drive memory dump, use “Function code 5: Copy
drive dump” on page 30)
2. Power the tape drive off and on, then retry the operation that produced the error.
3. If the problem persists, download new firmware and retry the operation.
4. If the problem persists, send the drive memory dump that you collected in step ▌1▐ to your
IBM Support Center.

The error code clears when you place the tape drive in Maintenance mode.
Firmware or hardware problem. The tape drive determined that a firmware or tape drive
8 hardware failure occurred. Complete this action:
1. Collect a drive dump.
Note: Do not force a new memory dump; one exists.
v Server 's host interface with a device driver utility or system tool such as ITDT. For
instructions about using ITDT, visit the web at http://www.ibm.com/support/fixcentral.
v Ultrium tape drive (to copy and read a drive memory dump, use “Function code 5: Copy
drive dump” on page 30)
2. Power the tape drive off and on, then retry the operation that produced the error. The error
code clears when you place the tape drive in Maintenance mode.
3. If the problem persists, download new firmware and retry the operation; if new firmware is
not available, replace the drive.
Tape drive hardware problem. The drive determined that a tape path or read/write error occurred.
5 To prevent damage to the drive or tape, you cannot insert a cartridge if the current cartridge was
successfully ejected. The error code might clear when you cycle power to the tape drive or place it
in maintenance mode. If the problem persists, replace the drive.
Note: Copy the drive memory dump to flash memory before the drive is returned. For
instructions, refer to “Function code 5: Copy drive dump” on page 30.
Tape drive or media error. The tape drive determined that an error occurred, but it cannot isolate
6 the error to faulty hardware or to the tape cartridge. Ensure that the tape cartridge is the correct
media type:
v Ultrium 1, 2, 3, and 4 cartridges are not supported in the Ultrium 7 tape drive.
v Drive does not accept an expired Cleaning Cartridge.
v Drive does not accept a WORM cartridge when diagnostic tests are run in Maintenance mode.
v Drive does not write over existing data sets on a WORM cartridge. Ensure that you are
appending data sets on WORM media rather than attempting to write over existing data sets.
If the tape cartridge is the correct media type, complete this action:

72 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Table 17. Error codes on the Single-character Display (continued)
Error Code Cause and Action
Problems with Writing Data

If the problem occurred while the tape drive was writing data to the tape, retry the operation with
a different cartridge:
v If the operation succeeds, the original cartridge was defective. Copy data from the defective
cartridge and discard it.
v If the operation fails and another tape drive is available, insert the cartridge into the other unit
and retry the operation.
– If the operation fails, discard the defective cartridge.
– If the operation succeeds, insert a scratch data cartridge into the first unit and run “Function
code 1: Run drive diagnostics” on page 28.
- If the diagnostic tests fail, replace the tape drive.
- If the diagnostic tests succeed, the error was temporary.
v If the operation fails and another tape drive is not available, insert a scratch data cartridge into
the unit and run “Function code 1: Run drive diagnostics” on page 28.
– If the diagnostic tests fail, replace the tape drive.
– If the diagnostic tests succeed, discard the cartridge.

If the problem occurs with multiple tape cartridges, run “Function code 1: Run drive diagnostics”
on page 28:
v If the diagnostic tests fail, replace the tape drive.
v If the diagnostic tests succeed, run“Function code H: Test head” on page 36.
– If the diagnostic test fails, replace the tape drive.
– If the diagnostic test succeeds, replace the cartridges that caused the problem.

The error code clears when you remove the tape cartridge or place the tape drive in Maintenance
mode.

Problems with Reading Data

If the problem occurred while the tape drive was reading data from the tape, complete one of
these procedures:
v If another tape drive is available, insert the cartridge into the other unit and retry the operation:
– If the operation fails, discard the defective cartridge.
– If the operation succeeds, insert a scratch data cartridge into the first unit and run “Function
code 1: Run drive diagnostics” on page 28:
- If the diagnostic test fails, replace the tape drive.
- If the diagnostic test succeeds, the error was temporary.
v If another tape drive is not available, insert a scratch data cartridge into the unit and run
“Function code 1: Run drive diagnostics” on page 28:
– If the diagnostic test fails, replace the tape drive.
– If the diagnostic test succeeds, discard the cartridge.

If the problem occurs with multiple tape cartridges, run “Function code 1: Run drive diagnostics”
on page 28.
v If the diagnostic test fails, replace the tape drive.
v If the diagnostic test succeeds, run “Function code H: Test head” on page 36.
– If the diagnostic test fails, replace the tape drive.
– If the diagnostic test succeeds, replace the cartridges that caused the problem.

The error code clears when you remove the tape cartridge or place the tape drive in Maintenance
mode.

Appendix A. Error codes and messages 73

Table 17. Error codes on the Single-character Display (continued)
Error Code Cause and Action
Media error. The tape drive determined an error occurred because of a faulty tape cartridge or an
7 invalid tape cartridge. Ensure that the tape cartridge is the correct media type:
v Ultrium 1, 2, 3, and 4 cartridges are not supported in the Ultrium 7 tape drive.
v Drive does not accept an expired Cleaning Cartridge.
v Drive does not accept a WORM cartridge when diagnostic tests are run in Maintenance mode.
v Drive does not accept an FMR tape unless the drive is completing “Function code 8: Unmake
FMR tape” on page 33.
v Drive does not write over existing data sets on a WORM cartridge. Ensure that you are
appending data sets on WORM media rather than attempting to write over existing data sets.
v Drive does not Create an FMR Tape (Maintenance mode, Function code 3) with a cartridge that
is already an FMR tape. Use another cartridge or run Maintenance mode Function code 8:
Unmake FMR tape.
v Drive does not Unmake FMR tape (Maintenance code 8) with a cartridge that is not an FMR
tape.
If the tape cartridge is the correct media type, try another tape cartridge. If the problem occurs
with multiple tape cartridges, use this procedure:
1. If possible, run the tape cartridge in a different tape drive. If the operation in the other unit

fails and 6 or 7 displays, replace the media. If the operation succeeds, run “Function code
E: Test cartridge & media” on page 34.
Attention: When you run the Test Cartridge & Media diagnostic test, data on the suspect tape
is overwritten. Use only a scratch data cartridge to run the test.
v If the diagnostic test fails, replace the media.
v If the diagnostic test succeeds, clean the drive head (see “Cleaning the drive head” on page
23) and run “Function code 1: Run drive diagnostics” on page 28.
– If the drive diagnostic test fails, replace the drive.
– If the drive diagnostic test succeeds, complete the operation that produced the initial
media error.

The error code clears when you remove the tape cartridge or place the tape drive in Maintenance
mode.
Interface problem. The tape drive determined that a failure occurred in the tape drive 's hardware
8
or in the host bus. See Chapter 5, “Troubleshooting,” on page 65. If 8 was displayed while
"Function Code 6: Host Interface Test" was running:
1. Verify that the correct interface wrap tool was attached in the correct interface port during the
test. The test fails if the correct interface wrap tool is not attached.
Note: The interface wrap test is not supported on the USB port and displays an invalid error
if run.
2. If the correct interface wrap tool was attached during the test, replace the drive. The error code
clears when you place the tape drive in Maintenance mode.
Tape drive or RS-422 error. The tape drive determined that a failure occurred in the tape drive 's
9 hardware or in the RS-422 connection. See “Function code 7: Run RS-422 wrap test” on page 32 or
refer to the library procedures to isolate the problem to the drive. The error code clears when you
place the tape drive in Maintenance mode.

74 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Table 17. Error codes on the Single-character Display (continued)
Error Code Cause and Action
Degraded operation. The tape drive determined that a problem occurred which degraded the
A operation of the tape drive, but it did not restrict continued use. If the problem persists, determine
whether the problem is with the drive or the media.
Note: The drive is usable, though the Single-character Display continues to indicate an error and
the Fault light flashes. The error code might clear when you cycle power to the tape drive or place
it in Maintenance mode.

To determine whether the problem is with the drive hardware, or the tape media, complete these
procedures:
1. If possible, run the tape cartridge in a different drive. If the operation in the other drive fails

and 6 or 7 displays, replace the media. If the operation succeeds, run the Test Cartridge
& Media diagnostic test (see “Function code E: Test cartridge & media” on page 34).
2. If the Test Cartridge & Media diagnostic test fails, replace the media. If it runs successfully,
clean the failing drive and run the drive diagnostic tests (see “Cleaning the drive head” on
page 23 and “Function code 1: Run drive diagnostics” on page 28).
When you begin this test, the diagnostic test begins the loop sequence. Time the first loop by
pressing Unload once to stop the diagnostic test after the completion of the first loop, then
record the time that it takes for the test to complete. Compare the recorded time with the
"Approximate Run Time". If the test runs successfully but the execution time is longer than the
"Approximate Run Time", run “Function code F: Write performance test” on page 35. If the
Write Performance Test fails, replace the media and exit Maintenance mode. If the drive
diagnostic tests run successfully, complete the operation that produced the initial drive error.
3. If the problem persists, replace the drive.

If it is not possible to run the tape cartridge in a different drive, complete these procedures:
1. Clean the failing drive and run the drive diagnostic tests (see “Cleaning the drive head” on
page 23 and “Function code 1: Run drive diagnostics” on page 28).
When you begin this test, the diagnostic test begins the loop sequence. Time the first loop by
pressing Unload once to stop the diagnostic test after the completion of the first loop, then
record the time that it takes for the test to complete. Compare the recorded time with the
"Approximate Run Time". If the test runs successfully but the execution time is longer than the
"Approximate Run Time", run “Function code F: Write performance test” on page 35. If the
Write Performance Test fails, replace the media and exit Maintenance mode. If the drive
diagnostic tests run successfully, run the Test Cartridge & Media diagnostic test (see “Function
code E: Test cartridge & media” on page 34).
2. If the Test Cartridge & Media diagnostic test fails, replace the media. If it runs successfully,
complete the operation that produced the initial drive error.
3. If the problem persists, replace the drive.
The tape drive must be cleaned. Clean the tape drive. See “Cleaning the drive head” on page 23.
C
The error code clears when you clean the tape drive or place it in Maintenance mode.
Fiber AL_PA conflict. Two drives on fiber loop have the same AL_PA. Modify the tape drive
d AL_PA to eliminate the conflict. NOT SUPPORTED ON THIS DRIVE.

Appendix A. Error codes and messages 75

Table 17. Error codes on the Single-character Display (continued)
Error Code Cause and Action
Encryption Error. Displayed when the drive detects an error that is associated with an encryption
operation. If the problem occurred while the tape drive was writing data to, or reading data from,
tape:
1. Check the host application to ensure that the host application is providing the correct
encryption key.
v Refer to the IBM LTO Ultrium Tape Drive SCSI Reference documentation for the sense data
that is returned for an encryption operation.
v Retry the encryption operation after the host application problems are resolved.
2. Check the operation of the tape drive by resetting the drive and running POST. See Table 5 on
page 21.
v Refer to the error code displayed on the SCD if the drive reset and POST fails.
v Retry the encryption operation if the drive reset and POST complete without errors.
3. Check the media.
v Ensure that the correct media is used. Data encryption is supported by LTO Ultrium 4 and
later data cartridges only.
v Retry the encryption operation with the tape cartridge in another encryption enabled drive.
Replace the media if the problem repeats with the same tape cartridge in multiple drives.

If the problem occurred while the tape drive was running POST or diagnostic tests, replace the
drive.

The error code clears with the first attempted write/read after the encryption key is changed, or
when the drive is placed in Maintenance mode.
Fiber Port offline. NOT SUPPORTED ON THIS DRIVE.
E
Fibre Channel error. NOT SUPPORTED ON THIS DRIVE.
F
Incompatible media. The tape drive detected that an unsupported cartridge was loaded or the
J cartridge that is loaded has an incompatible format.
Write operation to a write protected cartridge was attempted (includes any attempt to overwrite a
P WORM protected tape). Ensure that the tape cartridge is the correct media type. If the tape
cartridge is the correct media type, check the write-protect switch on the cartridge. The drive does
not write to a write-protected cartridge. The error code clears when you remove the tape cartridge
or place the tape drive in Maintenance mode.

76 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Appendix B. TapeAlert flags
TapeAlert is a patented technology and standard of the American National
Standards Institute (ANSI) that defines conditions and problems that are
experienced by tape drives. The technology enables a server to read TapeAlert
flags from a tape drive through the host interface. The server reads the flags from
Log Sense Page 0x2E. Refer to the IBM LTO Ultrium Tape Drive SCSI Reference for
the list of TapeAlert flags that are supported by this tape drive.

© Copyright IBM Corp. 2010, 2015 77

78 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Appendix C. Ordering optional features, replacement parts,
and power cords
For ordering information, refer to the following sections:
v “Optional features”
v “Replacement parts”
v “Power cords” on page 80

For information about ordering media and bar code labels, see “Ordering media
supplies” on page 61.

Optional features
Table 18. Optional features
Feature Code Description
5402 2.0 m SAS/Mini-SAS 1x Cable
5501 1.0 m Mini-SAS/Mini-SAS 1x Cable
5502 2.0 m Mini-SAS/Mini-SAS 1x Cable

Replacement parts
Table 19. Replacement parts
Part Number Description
46C3234 TS2270 (3580-H7S) Half Height SAS Bridgebox CRU - dual SAS ports
00VJ140 2 m SAS/Mini-SAS 1x Cable
00VJ139 2 m Mini-SAS/Mini-SAS 1x Cable
95P6566 SAS wrap tool
12X4292 1.0 m Mini-SAS/Mini-SAS 1x Cable

© Copyright IBM Corp. 2010, 2015 79

 Power cords
To avoid electrical shock, a power cord with a grounded attachment
plug is provided. Use only properly grounded outlets.

The table lists the power cord part number, feature code, the country, or
region where the power cord can be used, and the plug 's standard
reference. The last column in the table contains an index number that
you can match to a specific receptacle type in Figure 28 on page 83.

All power cords use an appliance coupler that complies with the
International Electrotechnical Commission (IEC) Standard 320, Sheet
C13.

If the power cord that you receive does not match your receptacle,
contact your local dealer.

Power cords that are used in the United States and Canada are listed by
Underwriter 's Laboratories (UL), are certified by the Canadian
Standards Association (CSA), and comply with the plug standards of the
National Electrical Manufacturers Association (NEMA). For other
worldwide geographies, plug standards are listed in the table.

Table 20. Power cords

Description, Feature Plug Standard Country or Region Index Number in
Code (FC), and Part Reference Figure 28 on page 83
Number (PN)
US/Canada NEMA 5-15P Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, 1
v 2.8 m, 125 V Cayman Islands, Colombia, Costa Rica, Curacao, Dominican
Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti,
v FC 9800 Honduras, Jamaica, Japan, Liberia, Mexico, Netherlands
v PN 39M5081 Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia,
v (See Note) South Korea, Suriname, Taiwan, Trinidad Tobago, Venezuela,
US
Chicago NEMA 5-15P Chicago, US 1
v 1.8 m, 125 V
v FC 9986
v PN 39M5080
US/Canada NEMA 6-15P Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, 2
v 2.8 m, 250 V Cayman Islands, Costa Rica, Curacao, Dominican Republic,
Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras,
v FC 9833 Jamaica, Japan, Liberia, Netherlands Antilles, Nicaragua,
v PN 39M5095 Panama, Peru, Philippines, Suriname, Taiwan, Thailand,
Trinidad Tobago, Venezuela, US
Australia AS 3112 Argentina, Australia, China, Colombia, New Zealand, Papua 3
v 2.8 m, 250 V New Guinea, Paraguay, Uruguay, Western Samoa
NZS 198
v FC 9831
v PN 39M5102
France, Germany CEE 7 - VII Afghanistan, Algeria, Andorra, Angola, Aruba, Austria, 4
v 2.8 m, 250 V Belgium, Benin, Brazil, Bulgaria, Burkina Faso, Burundi,
Cameroon, Central African Republic, Chad, Congo-Brazzaville,
v FC 9820 Curacao, Czech Republic, Democratic Republic of Congo,
v PN 39M5123 Denmark, Egypt, Finland, France, French Guiana, Germany,
Greece, Guinea, Hungary, Iceland, Indonesia, Iran, Ivory Coast,
Jordan, Kenya, Korea, Lebanon, Luxembourg, Macau,
Malagasy, Mali, Martinique, Mauritania, Mauritius, Monaco,
Morocco, Mozambique, Netherlands, Netherlands Antilles,
New Caledonia, Niger, Norway, Poland, Portugal, Romania,
Russia, Saudi Arabia, Senegal, Spain, Sweden, Sudan, Syria,
Togo, Tunisia, Turkey, Yugoslavia, Zaire, Zimbabwe, Vietnam

80 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Table 20. Power cords (continued)
Description, Feature Plug Standard Country or Region Index Number in
Code (FC), and Part Reference Figure 28 on page 83
Number (PN)
Denmark DK2-5A Denmark 5
v 2.8 m, 250 V
v FC 9821
v PN 39M5130
South Africa SABS 164 Bangladesh, Burma, Pakistan, South Africa, Sri Lanka 6
v 2.8 m, 250 V
v FC 9829
v PN 39M5144
United Kingdom BS 1363 Antigua, Bahrain, Bermuda, Brunei, Channel Islands, China 7
v 2.8 m, 250 V (Hong Kong S.A.R.), Cyprus, Fiji, Ghana, Guyana, India, Iraq,
Ireland, Jordan, Kenya, Kuwait, Malaysia, Malawi, Malta,
v FC 9825 Nepal, Nigeria, Oman, Polynesia, Qatar, Sierra Leone,
v PN 39M5151 Singapore, Tanzania, Uganda, UK, United Arab Emirate
(Dubai), Yemen, Zambia
Switzerland SEV SN 416534 Liechtenstein, Switzerland 8
v 2.8 m, 250 V
v FC 9828
v PN 39M5158
Italy CEI 23- 16 Chile, Ethiopia, Italy, Libya, Somalia 9
v 2.8 m, 250 V
v FC 9830
v PN 39M5165
Israel S11-32-1971 Israel 10
v 2.8 m, 250 V
v FC 9827
v PN 39M5172
Argentina IEC 83-A5 Argentina, Brazil, Colombia, Paraguay, Trinidad Tobago, 11
v 2.8 m, 250 V Uruguay

v FC 9834
v PN 39M5068
China CCEE People 's Republic of China 12
v 2.8 m, 250 V
v FC 9840
v PN 39M5206
Taiwan LV* CNS 10917-3 Taiwan 13
v 2.8 m, 125 V
v FC 9835
v PN 39M5247
Taiwan HV** CNS 10917-3 Taiwan 14
v 2.8 m, 250 V
v FC 9841
v PN 39M5254
Japan LV* JIS C8303, Japan 15
v 2.8 m, 125 V C8306

v FC 9842
v PN 39M5199

Appendix C. Ordering optional features, replacement parts, and power cords 81

Table 20. Power cords (continued)
Description, Feature Plug Standard Country or Region Index Number in
Code (FC), and Part Reference Figure 28 on page 83
Number (PN)
Korea HV** KS C8305, Korea 17
v 2.8 m, 250 V K60884-1

v FC 9844
v PN 39M5219
India HV** IS 6538 India 18
v 2.8 m, 250 V
v FC 9845
v PN 39M5226
Brazil HV** InMetro NBR Brazil 20
v 2.8 m, 250 V 14136

v FC 9847
v PN 39M5240
* Low Voltage

** Height Voltage

Types of Receptacles

The figure shows the plugs that are available on the power cords in “Power cords”
on page 80. Match the index number that is beside each plug to the index number
in Table 20 on page 80.

82 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 1 2 3 4

5 6 7 8

9 10 11 12

13 14 15 16

a77ug005
17 18 19 20

Figure 28. Types of receptacles

Appendix C. Ordering optional features, replacement parts, and power cords 83

84 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Appendix D. Installing a 19-inch rack mount kit (optional)
Before you begin, read these instructions to familiarize yourself with the
installation procedure.

Rack safety
This general safety information must be used for all rack-mounted devices:

DANGER

v Always lower the leveling pads on the rack cabinet.

v Always install stabilizer brackets on the rack cabinet.
v To avoid hazardous conditions because of uneven mechanical loading,
always install the heaviest devices in the bottom of the rack cabinet.
Always install servers and optional devices starting from the bottom of the
rack cabinet.
v Rack-mounted devices are not to be used as a shelf or workspace. Do not
place any object on top of rack-mounted devices.
v Each rack cabinet might have more than one power cord. Be sure to
disconnect all power cords in the rack cabinet before any device is serviced
in the rack cabinet.
v Connect all devices that are installed in a rack cabinet to power devices
installed in the same rack cabinet. Do not plug a power cord from a device
that is installed in one rack cabinet into a power device that is installed in
a different rack cabinet.
v An electrical outlet that is not correctly wired can place hazardous voltage
on the metal parts of the system or the devices that attach to the system. It
is the responsibility of the customer to ensure that the outlet is correctly
wired and grounded to prevent an electrical shock.

© Copyright IBM Corp. 2010, 2015 85

 CAUTION:
v Do not install a unit in a rack where the internal rack ambient temperatures
exceeds the manufacturer 's recommended ambient temperature for all your
rack-mounted devices.
v Do not install a unit in a rack where the air flow is compromised. Ensure that
air flow is not blocked or reduced on any side, front, or back of a unit that is
used for air flow through the unit.
v Consideration must be given to the connection of the equipment to the supply
circuit so that overloading of the circuits does not compromise the supply
wiring or overcurrent protection. To provide the correct power connection to a
rack, refer to the rating labels on the equipment in the rack to determine the
total power requirement of the supply circuit.
v (For sliding drawers.) Do not pull out or install any drawer or feature if the rack
stabilizer brackets are not attached to the rack. Do not pull out more than one
drawer at a time. The rack can become unstable if you pull out more than one
drawer at a time.
v (For fixed drawers.) This drawer is a fixed drawer and must not be moved for
servicing unless specified by manufacturer. Attempting to move the drawer
partially or completely out of the rack can cause the rack to become unstable
or cause the drawer to fall out of the rack.

86 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 CAUTION:

Removing components from the upper positions in the rack cabinet improves
rack stability during relocation. Follow these general guidelines whenever you
relocate a populated rack cabinet within a room or building:
v Reduce the weight of the rack cabinet by removing equipment, starting at the
top of the rack cabinet. When possible, restore the rack cabinet to the
configuration of the rack cabinet as you received it. If this configuration is not
known, you must do these procedures:
– Remove all devices in the 32U position and above.
– Ensure that the heaviest devices are installed in the bottom of the rack
cabinet.
– Ensure that there are no empty U-levels between devices that are installed
in the rack cabinet below the 32U level.
v If the rack cabinet you are relocating is part of a suite of rack cabinets, detach
the rack cabinet from the suite.
v Inspect the route that you plan to take to eliminate potential hazards.
v Verify that the route that you choose can support the weight of the loaded
rack cabinet. Refer to the documentation that comes with your rack cabinet for
the weight of a loaded rack cabinet.
v Verify that all door openings are at least 760 x 230 mm (30 x 80 in.).
v Ensure that all devices, shelves, drawers, doors, and cables are secure.
v Ensure that the four leveling pads are raised to their highest position.
v Ensure that there is no stabilizer bracket that is installed on the rack cabinet
during movement.
v Do not use a ramp that is inclined at more than 10 degrees.
v Once the rack cabinet is in the new location, do these prcoedures:
– Lower the four leveling pads.
– Install stabilizer brackets on the rack cabinet.
– If you removed any devices from the rack cabinet, repopulate the rack
cabinet from the lowest position to the highest position.
v If a long-distance relocation is required, restore the rack cabinet to the
configuration of the rack cabinet as you received it. Pack the rack cabinet in
the original packaging material, or equivalent. Also, lower the leveling pads
to raise the casters off of the pallet and bolt the rack cabinet to the pallet.
(R002)

Verify kit contents

Qty Description
1 fixed shelf
4 screws
2 tie wraps
Installation Instructions (Feature 7003)

Tools required
v 7 mm nut driver or 7 mm socket wrench

Appendix D. Installing a 19-inch rack mount kit (optional) 87

Installing the shelf
1. Decide at what level you want to install the shelf. The 3580 requires 3 units
(EIAs) of rack space (see ▌2▐ in Figure 29).

Note: All vertical rack measurements are given in rack units (U). One U is
equal to 4.45 cm (1.75 in.). The U levels are marked on labels on one front
mounting rail and one rear mounting rail.
2. With the sides and back of the shelf facing up, carefully lift the shelf into the
rack between the front and back rack rails with the shelf flanges behind the
front rack rails.
3. Align the holes in the shelf flange exactly with the holes in the front rack rails.
4. Holding the shelf ▌1▐ level, insert a screw through the top hole ▌3▐ in each
front flange of the shelf. Loosely thread the screws into the front mounting
rails.

3 3
2
4 4

a80hh004
1

Figure 29. Front view of shelf attached to rack rails

5. Check that the shelf is at the same level on the four mounting rails.
6. Insert a screw through the bottom hole ▌4▐ in each front flange of the shelf.
Loosely thread the screws into the front mounting rails.
7. Tighten all mounting screws with a 7 mm nut driver or a 7 mm socket wrench.
8. Route cables down one of the rear rack rails by threading each tie wrap (see
▌5▐ in Figure 30 on page 89) through a hole in the rail and around the cables.
One tie wrap must be located near the rear of the 3580; the other must be
located farther down the rack rail. Tighten cable ties securely around the cables
so the cables cannot be pulled out. Cut off tie wrap excess.

88 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 5

a67ru013
Figure 30. Rear view of shelf with cables attached to rack rails with tie wraps

The shelf installation is complete. You can now install your equipment on the shelf.

Removing the shelf from the rack

To remove the shelf from the rack, reverse the steps in the installation procedure.

Appendix D. Installing a 19-inch rack mount kit (optional) 89

90 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Appendix E. Information for trained service personnel
Attention
v It is strongly recommended that the drive and stuck tape be returned to IBM
for removal and recovery.
v If the cartridge in the drive is an INPUT tape containing ACTIVE or 'ONLY
COPY' data (i.e., there is no backup), eject commands issued at the host fail to
unload the tape, and power-cycling the drive fails to eject the cartridge, make
no further attempts to unload this tape. Call Technical Support and open a
PMR if one isn't already open, to initiate the process of sending the drive
with the loaded cartridge in for recovery.
v These procedures must be performed only by a trained IBM service provider.
SSRs should claim their time against service code 33 ECA 013 when
performing this procedure.
v Inform the customer the following procedure has high risk of damaging the
drive and high risk of not being able to recover the data.

Removing the internal drive

This procedure is to be completed by IBM service personnel only.

Note: One of the four screws that secure the cover to the chassis is a tamperproof
screw. A T20 Torx tamperproof screwdriver is required to remove the cover.

Step 1. Removing the cover

1. Unplug all cables from the rear panel of the unit.
2. Move the unit to a clean and sturdy work surface.
3. Turn the unit on its side with the bottom of the unit facing you.
4. Remove the 4 screws (▌1▐ in Figure 31 on page 92) by the feet.

© Copyright IBM Corp. 2010, 2015 91

 a80hh053
1

Figure 31. Removing the screws that secure the cover and internal drive

5. Return the unit to its upright position.

6. Gently push the drive 's rear panel to remove the chassis from the cover (see
Figure 32 on page 93).

92 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Step 2. Removing the internal drive

1 2

a80hh045
Figure 32. Removing cables from the internal drive

1. Unplug the SAS interface cable and the ethernet interface cable (▌1▐ and ▌2▐ in
Figure 32) from the drive. Disconnecting the internal SAS interface cable
disconnects both the SAS interface and electrical power from the drive.
Attention: DO NOT UNPLUG THE INTERNAL POWER CABLE.
2. Press the latch assembly to release the drive.

Appendix E. Information for trained service personnel 93

 1

a80hh046
Figure 33. Releasing the drive from the chassis

3. Slide the internal drive forward towards the front of the chassis to clear the
front bezel.

a80hh047

Figure 34. Sliding the drive forward

Manually removing a tape cartridge

This Procedure is to be performed by IBM service personnel only.

The purpose of this section is to assist you in determining the condition of the
cartridge or the magnetic tape and to direct you to the procedure you must follow
to remove the cartridge.

Attention
v The best solution for recovering data on a damaged cartridge is to send it to
IBM for professional data recovery.
v Before this procedure is used, you must exhaust all other means of removing the
tape cartridge from the drive. Use this procedure only if you cannot remove the
tape cartridge with any other means.

94 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 v Determine from the customer if the cartridge contains critical customer data. If
the cartridge contains sensitive data that cannot leave the site, inform the
customer that certain failure conditions diagnostic tests are done to test the drive
for continued use.
v The following removal procedures can destroy customer data! Use extreme care
when handling or removing the customer’s tape cartridges to minimize tape
damage and lost data.
v DO NOT TOUCH the magnetic tape or tape path. Both are sensitive to the oil
and salt from your skin. Use clean, lint-free gloves when working around
magnetic tape or the tape path components.
v Electrostatic-sensitive components: Consider using an ESD Kit.
v After you remove the tape cartridge, advise the customer to copy the data to
another cartridge and to remove this tape cartridge from service.
v Do not use power tools or magnetic tools to complete this procedure.
v To avoid contamination and electrostatic-discharge damage to the drive, never
touch the head or electronic components inside the drive.
v If you cannot remove the cartridge from the drive with the following
procedures, contact your next level of support.
v The cartridge does not eject automatically at the end of a mid-tape recovery.
Instead, the tape is reloaded into the drive and might result in the loss of data.
v INTERNAL COMPONENTS OF THE DRIVE ARE DELICATE AND CAN
EASILY BE DAMAGED. EXERCISE EXTREME CAUTION WHEN MANUALLY
REMOVING A CARTRIDGE THAT WILL NOT EJECT AFTER PRESSING
UNLOAD.

Before you begin

1. Attempt to remove the cartridge with the device power ON and with library
manager, a host application, or Unload. Press and hold Unload for 12 seconds.
This procedure causes the drive to eject the cartridge when it completed the
mid-tape recovery.
2. Attempt to remove the cartridge by power-cycling the drive. Look for the drive
to attempt a mid-tape recovery.

Note: It can take up to 15 minutes for the cartridge to rewind and unload.
3. If the cartridge unloads, inform the operator that the cartridge is unloaded. If
the cartridge does not unload, repeat steps 2 and 3 again before you continue
with this procedure.

Recommended tools
v #1 Phillips screwdriver
v ESD kit
v Flashlight (optional)
v #1 Flathead screwdriver (optional)

Beginning procedure
1. Refer to the enclosure documentation for instructions on removing the drive.
2. Place the drive on a non-slip, sturdy work surface.
3. Ground yourself to the drive with the ESD kit.
4. Remove the cover of the drive:

Appendix E. Information for trained service personnel 95

 a. To remove the drive bezel, pull the right side of the bezel from the front of
the drive, then pull the left side of the bezel out of the frame of the drive.
b. Remove the cover of the internal drive:
1) Remove the four cover-mounting screws (▌1▐ in Figure 35). Two screws
are on each side of the drive.
2) Remove the cover by lifting it up.

a80hh022
1

Figure 35. Removing the bezel and the cover from the internal drive

5. Inspect the drive to decide which of the following conditions most closely
match the symptom on the drive:
v Tape spooled off the supply reel - All the tape appears to be on the takeup
reel and no tape is on the supply reel (inside the cartridge). Test the drive
after the procedure is completed.
v Tape pulled from leader pin (or broken at the front end) - All the tape
appears to be on the supply reel (inside the cartridge) and little or no tape
appears to be on the takeup reel. The leader block is positioned in the takeup
reel. Return the drive after the procedure is completed.
v Tape broken in mid-tape - Tape appears to be on both the supply reel
(inside the cartridge) and takeup reel. Test the drive after the procedure is
completed.
v Tape tangled along tape path - Tape appears to be tangled and damaged but
intact. Return the drive after the procedure is completed.
-- OR --
No damage to tape (or no apparent failure) - There appears to be no
damage or slack to the tape. Return the drive after the procedure is
completed.

Tape spooled off supply reel

Attention: DO NOT TOUCH THE OUTER GUIDE RAIL (▌2▐ in Figure 36 on
page 97). THIS RAIL IS VERY DELICATE AND EASILY DAMAGED.
1. From the takeup reel, pull an arm 's length of tape around the rear of the tape
path and over the head and rollers on the left side of the drive.
2. Set the drive on its left side with the head and tape path facing up.
3. Make sure that the tape is not twisted. Untwist tape if required.
4. Moisten a cotton swab with water and wet approximately 13 mm (0.5 in.) of
the tape end and feed it onto the supply reel (inside the cartridge).

96 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 5. Turn the supply reel (▌4▐ in Figure 36) clockwise, allowing the moistened tape
to adhere to the hub as it winds around the supply reel (inside the cartridge).

a82hd002
Figure 36. Rewinding tape into cartridge

▌1▐ Loader motor worm gear ▌3▐ Takeup reel motor

▌2▐ Outer guide rail ▌4▐ Supply reel motor
WARNING: DO NOT
TOUCH

6. Continue spooling into the cartridge until the tape is taut and remains within
the flanges of the tape guiding rollers. Turn the supply reel (▌4▐ in Figure 36)
10 more turns. Ensure that you do not stretch the tape.
7. Reassemble the drive, reversing the steps in “Beginning procedure” on page
95.
8. Reassemble the drive chassis, following the steps in “Replacing the internal
drive” on page 104.
9. Reinstall the drive canister into the cradle assembly. Ensure that the connector
on the drive is seated properly into the connector on the cradle.
10. Allow the drive to complete mid-tape recovery. This action takes several
minutes. When this activity completes, push Unload to eject the cartridge.
11. Test the drive (see “Function code 1: Run drive diagnostics” on page 28) to
determine if it needs to be replaced.

Appendix E. Information for trained service personnel 97

 Tape pulled from or broken near leader pin

a82hd003
2

Figure 37. Drive with cover removed to reveal gear train.

Threader Threader
Loader motor
▌1▐ intermediate ▌2▐ mechanism ▌3▐
worm gear
gear gear

1. Pull out tape from the takeup reel.

Note: If there is more than approximately 0.6 m (2 ft.) of tape on the takeup
reel, go to “Tape broken in mid-tape” on page 99.
2. If there is less than approximately 0.6 m (2 ft.) of tape on the takeup reel, cut
off the excess tape as close to the leader pin as possible.
3. Reattach the leader pin to the remaining tape. For instructions, see
“Repositioning or reattaching a leader pin” on page 54.
4. Locate the threader intermediate gear (▌1▐ in Figure 37) near the rear of the
drive. You can use your finger to rotate the threader intermediate gear (▌1▐ in
Figure 37) and slowly rotate the threader mechanism gear (▌2▐ in Figure 37)
clockwise.
This draws the tape leader block assembly (LBA) into the cartridge.
5. As the leader pin is secured in the cartridge, you hear the leader pin retention
spring clips click into place. If you do not hear the click, continue rolling until
the threader intermediate gear (▌1▐ in Figure 37) stops. The LBA is in the
correct position.

Note: Be sure to keep tension on the tape as the LBA is drawn into the
cartridge.
6. Rotate the loader motor worm gear (▌3▐ in Figure 37) clockwise as viewed
from the front of the drive until it stops. This action releases the LBA leader
pin.

98 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 7. Rotate the threader intermediate gear (▌1▐ in Figure 37 on page 98)
counterclockwise until the leader block is in front of the read/write head. This
action moves the LBA out of the cartridge.

a82hd004
1 2

Figure 38. Leader block assembly (LBA)

▌1▐ Loader motor worm gear ▌2▐ Leader block assembly (LBA)

8. Rotate the loader motor worm gear (▌3▐ in Figure 37 on page 98)
counterclockwise as viewed from the front of the drive until it stops.
9. Remove the cartridge from the cartridge loader tray.
10. Reassemble the drive by reversing the procedure in Step 4 in “Beginning
procedure” on page 95.
11. Reassemble the drive chassis.
12. Refer to the appropriate procedure to install the new drive and return the
failed drive.

Tape broken in mid-tape

1. With the front of the drive facing you, pull an arm 's length of tape out of the
takeup reel. From the takeup reel, thread tape around the rear of the tape path
and over the head rollers on the left side of the drive.

Note: If there is less than approximately 5 cm (2 in.) of tape on the takeup

reel, go to “Tape pulled from or broken near leader pin” on page 98.
2. From the supply reel inside the cartridge, pull approximately 0.3 m (1 ft.) of
tape.
3. Make sure that the tape is not twisted. Untwist tape if required.
4. Moisten a cotton swab with water, and wet approximately 13 mm (0.5 in.) of
the tape end. Overlap the tape ends, loosely mending them together.
5. Set the drive on its left side with the head and tape path facing up.
6. Turn the supply reel (▌4▐ in Figure 39 on page 100) clockwise, carefully
guiding the mended portion of the tape to wind around the hub of the supply
reel that is located inside the cartridge. Continue spooling into the cartridge
until the tape is taut. The tape must remain within the flanges of the tape
guiding rollers. Turn the supply reel (▌4▐ in Figure 39 on page 100) 10 more
turns. Ensure that you do not stretch the tape.

Appendix E. Information for trained service personnel 99

 2

a82hd002
Figure 39. Rewinding tape into cartridge

▌1▐ Loader motor worm gear ▌3▐ Takeup reel motor

▌2▐ Outer guide rail ▌4▐ Supply reel motor
WARNING: DO NOT
TOUCH

7. Reassemble the drive by reversing the procedure in Step 4 in “Beginning

procedure” on page 95.
8. Reassemble the chassis by following the steps in “Replacing the internal
drive” on page 104.
9. Allow the drive to complete mid-tape recovery. This action takes several
minutes. When this activity completes, push Unload to eject the cartridge.
10. Test the drive (see “Function code 1: Run drive diagnostics” on page 28) to
determine whether it needs to be replaced.

Tape tangled along tape path

1. Carefully pull out excess tape and untangle.

Note: If you find the tape to be broken, try one of these procedures:
v “Tape spooled off supply reel” on page 96
v “Tape pulled from or broken near leader pin” on page 98
v “Tape broken in mid-tape” on page 99
2. Set the drive on its left side with the head and tape path facing up.

100 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 2

a82hd002
Figure 40. Rewinding tape into cartridge

▌1▐ Loader motor worm gear ▌3▐ Takeup reel motor

▌2▐ Outer guide rail ▌4▐ Supply reel motor
WARNING: DO NOT
TOUCH

3. Turn the supply reel (▌4▐ in Figure 40) clockwise.

4. Continue spooling into the cartridge until the tape is taut and remains within
the flanges of the tape guiding rollers. Turn the supply reel (▌4▐ in Figure 40)
10 turns. Ensure that you do not stretch the tape.
5. Reassemble the chassis by following the steps in “Replacing the internal drive”
on page 104.
6. Allow the drive to complete mid-tape recovery. This action takes several
minutes. When this activity completes, push Unload to eject the cartridge.
7. Test the drive (see “Function code 1: Run drive diagnostics” on page 28) to
determine whether it needs to be replaced.

No apparent failure or damage to tape

1. Set the drive on its left side with the head and tape path facing up.

Appendix E. Information for trained service personnel 101

 2

a82hd002
Figure 41. Rewinding tape into cartridge

▌1▐ Loader motor worm gear ▌3▐ Takeup reel motor

▌2▐ Outer guide rail ▌4▐ Supply reel motor
WARNING: DO NOT
TOUCH

2. Begin spooling the tape back into the cartridge by turning the supply reel
motor (▌4▐ in Figure 41) clockwise.
3. Continue spooling into the cartridge until the tape is taut and remains within
the flanges of the tape guiding rollers. Ensure that you do not stretch the tape.
Continue spooling until all tape is removed from the takeup reel (▌3▐ in
Figure 41).
4. Locate the threader intermediate gear (▌1▐ in Figure 42 on page 103) near the
rear of the drive. You can use your finger to rotate the threader intermediate
gear (▌1▐ in Figure 42 on page 103) and slowly rotate the threader mechanism
gear (▌2▐ in Figure 42 on page 103) clockwise.
This action draws the tape leader block assembly (LBA) into the cartridge.

102 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 1

a82hd003
2

Figure 42. Drive with cover removed to reveal gear train.

Threader Threader
Loader motor
▌1▐ intermediate ▌2▐ mechanism ▌3▐
worm gear
gear gear

5. As the leader pin is secured in the cartridge, you hear the leader pin retention
spring clips click into place. If you do not hear the click, continue rolling until
the threader intermediate gear (▌1▐ in Figure 42) stops. The LBA is in the
correct position.

Note: Be sure to keep tension on the tape as the LBA is drawn into the
cartridge.
6. Rotate the loader intermediate gear (▌1▐ in Figure 43) clockwise as viewed
from the front of the drive until it stops. This action releases the LBA leader
pin.
7. Rotate the threader motor worm gear (▌3▐ in Figure 43) counterclockwise until
the leader block is in front of the read/write head. This action moves the LBA
out of the cartridge.
a82hd004

1 2

Figure 43. Leader block assembly (LBA)

▌1▐ Loader motor worm gear ▌2▐ Leader block assembly (LBA)

Appendix E. Information for trained service personnel 103

 8. Rotate the loader motor worm gear (▌3▐ in Figure 43 on page 103)
counterclockwise as viewed from the front of the drive until it stops.
9. Remove the cartridge from the cartridge loader tray.
10. Reassemble the drive by reversing the procedure in Step 4 in “Beginning
procedure” on page 95.
11. Reassemble the drive chassis by following the steps in “Replacing the internal
drive.”
12. Refer to the appropriate procedure to install the new drive and return the
failed drive.

Replacing the internal drive

Step 1. Replacing the internal drive

1. Place the internal drive part way into the chassis.
2. Reconnect the internal interface cable to the drive.
3. Reconnect the internal power cable to the drive.
4. Slide the internal drive completely into the chassis until the latch assembly
locks the drive in place.

Step 2. Replacing the cover

1. Gently push the chassis into the cover.
2. Turn the unit on its side with the bottom of the unit facing you.
3. Align the four screw holes in the cover by the feet with the screw holes in the
chassis.
4. Replace the 4 screws by the feet.
5. Reconnect all cables to the rear panel of the unit.

104 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Notices
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This information could include technical inaccuracies or typographical errors.

Changes are periodically made to the information herein; these changes will be
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Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web

© Copyright IBM Corp. 2010, 2015 105

 sites. The materials at those Web sites are not part of the materials for this IBM
product and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.

Any performance data contained herein was determined in a controlled

environment. Therefore, the results obtained in other operating environments may
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurement may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.

Information concerning non-IBM products was obtained from the suppliers of

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IBM has not tested those products and cannot confirm the accuracy of
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Questions on the capabilities of non-IBM products should be addressed to the
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Trademarks
The following terms are trademarks of the International Business Machines
Corporation in the United States, other countries, or both.
v AIX
v Enterprise Storage Server
v ESCON
v FICON
v i5/OS
v iSeries
v IBM
v pSeries
v S/390
v System Storage
v TotalStorage
v z/OS

106 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 v zSeries

IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of
International Business Machines Corporation in the United States, other countries,
or both. If these and other IBM trademarked terms are marked on their first
occurrence in this information with a trademark symbol ((R) or (TM)), these
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Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered
trademarks or trademarks of Adobe Systems Incorporated in the United States,
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Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the
United States, other countries, or both.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in

the United States, other countries, or both.

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Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in the United States
and other countries.

UNIX is a registered trademark of The Open Group in the United States and other
countries.

Linux is a registered trademark of Linus Torvalds in the United States, other

countries, or both.

Other company, product, and service names may be trademarks or service marks
of others.

Electronic emission notices

This section contains the electronic emission notices or statements for the United
States and other countries.

Federal Communications Commission statement

This explains the Federal Communications Commission's (FCC) statement.

This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, might cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at
his own expense.

Notices 107
 Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors, or by
unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device might not cause harmful interference, and
(2) this device must accept any interference received, including interference that
might cause undesired operation.

Industry Canada compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conform à la norme NMB-003 du

Canada.

European Union electromagnetic compatibility directive

This product is in conformity with the protection requirements of European Union
(EU) Council Directive 2004/108/EC on the approximation of the laws of the
Member States relating to electromagnetic compatibility. IBM cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the fitting of non-IBM
option cards.

Attention: This is an EN 55022 Class A product. In a domestic environment this

product might cause radio interference in which case the user might be required to
take adequate measures.

Responsible Manufacturer:

International Business Machines Corp.

New Orchard Road
Armonk, New York 10504
914-499-1900

European community contact:

IBM Deutschland GmbH

Technical Regulations, Department M372
IBM-Allee 1, 71139 Ehningen, Germany
Tele: +49 (0) 800 225 5423 or +49 (0) 180 331 3233
e-mail: halloibm@de.ibm.com

Australia and New Zealand Class A Statement

Attention: This is a Class A product. In a domestic environment this product
might cause radio interference in which case the user might be required to take
adequate measures.

Germany electromagnetic compatibility directive

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie
zur Elektromagnetischen Verträglichkeit

108 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie
2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische
Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022
Klasse A ein.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu

installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM
empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für
die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der
IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der IBM gesteckt/eingebaut werden.

EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:

"Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im
Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber
verlangt werden, angemessene Mabnahmen zu ergreifen und dafür
aufzukommen."

Deutschland: Einhaltung des Gesetzes über die elektromagnetische

Verträglichkeit von Geräten

Dieses Produkt entspricht dem "Gesetz über die elektromagnetische Verträglichkeit

von Geräten (EMVG)." Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in
der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die

elektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EMC EG
Richtlinie 2004/108/EG) für Geräte der Klasse A

Dieses Gerät ist berechtigt, in übereinstimmung mit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen.

Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller:
International Business Machines Corp.
New Orchard Road
Armonk,New York 10504
Tel: 914-499-1900

Der verantwortliche Ansprechpartner des Herstellers in der EU ist:

IBM Deutschland GmbH

Technical Regulations, Abteilung M372
IBM-Allee 1, 71139 Ehningen, Germany
Tele: +49 (0) 800 225 5423 or +49 (0) 180 331 3233
email: halloibm@de.ibm.com

Generelle Informationen:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse
A.

Notices 109
 People's Republic of China Class A Electronic Emission
statement

Taiwan Class A compliance statement

Taiwan contact information

This topic contains the product service contact information for Taiwan.
IBM Taiwan Product Service Contact Information:
IBM Taiwan Corporation
3F, No 7, Song Ren Rd., Taipei Taiwan
Tel: 0800-016-888
f2c00790

Japan VCCI Council Class A statement

110 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Japan Electronics and Information Technology Industries
Association (JEITA) statement (less than or equal to 20 A per
phase)

jjieta1
Japan Electronics and Information Technology Industries
Association (JEITA) statement (greater than 20 A per phase)
jjieta2

Korean Communications Commission (KCC) Class A

Statement

Russia Electromagnetic Interference (EMI) Class A statement

rusemi

Notices 111
112 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Glossary
This glossary defines the special terms, ANSI American National Standards Institute.
abbreviations, and acronyms that are used in this
archive
publication. If you do not find the term that you
To collect and store files in a designated
are looking for, refer to the index or to the
place.
Dictionary of Computing, 1994.
ASCII American National Standard Code for
Numbers Information Interchange. A 7 bit coded
character set (8 bits including parity
2:1 compression
check) that consists of control characters
The relationship between the quantity of
and graphic characters.
data that can be stored with compression
as compared to the quantity of data that assigning a device
can be stored without compression. In 2:1 The establishing of the relationship of a
compression, twice as much data can be device to a running task, process, job, or
stored with compression as can be stored program.
without compression.
assignment
The naming of a specific device to
A
complete a function.
A Ampere.
asynchronous
ac Alternating current. Pertaining to two or more processes that
do not depend upon the occurrence of
access method
specific events such as common timing
A technique for moving data between
signals.
main storage and input or output devices.
attention (notice)
adapter card
A word for calling attention to the
A circuit board that adds function to a
possibility of danger to a program, device,
computer.
or system, or to data. Contrast with
adj Adjustment. caution and danger.
AIX Advanced Interactive Executive. IBM's ATTN Attention.
implementation of the UNIX operating
system. The RS/6000 system, among B
others, uses AIX as its operating system.
backup
alphanumeric To make extra copies of documents or
Pertaining to a character set that contains software for safekeeping.
letters, numerals, and other characters,
bar code
such as punctuation marks.
A code that represents characters by sets
alter To change. of parallel bars of varying thickness and
separation that are read optically by
ambient temperature
transverse scanning.
The temperature of air or other media in
a designated area, particularly the area bar code label
that surrounds equipment. Paper bearing a bar code and having an
adhesive backing. The bar code label
ampere (A)
must be affixed to a tape cartridge to
A unit of measure for electric current that
enable the library to identify the cartridge
is equivalent to a flow of one coulomb
and its volume serial number.
per second, or to the current produced by
one volt applied across a resistance of one bar code reader
ohm. A laser device that is specialized for
scanning and reading bar codes and
© Copyright IBM Corp. 2010, 2015 113
 converting them into either the ASCII or centimeter (cm)
EBCDIC digital character code. One one-hundredth of a meter (0.01 m).
Approximately 0.39 inch.
bezel Decorative and safety cover.
channel command
bicolored
An instruction that directs a data channel,
Having two colors.
control unit, or device to complete an
bit Either of the digits 0 or 1 when used in operation or set of operations.
the binary numbering system.
char Character.
BM or bill of materials
CHK Check.
A list of specific types and amounts of
direct materials that are expected to be cleaning cartridge
used to produce a specific job or quantity A tape cartridge that is used to clean the
of output. heads of a tape drive. Contrast with data
cartridge.
browser
A client program that initiates requests to command
a Web server and displays the A control signal that initiates an action or
information that the server returns. the start of a sequence of actions.
buffer compact disc (CD)
A routine or storage that is used to A disc, usually 4.75 inches in diameter,
compensate for a difference in rate of from which data is read optically by
flow of data or time of occurrence of using a laser.
events, when data is transferred from one
compression
device to another.
The process of eliminating gaps, empty
bus A facility for transferring data between fields, redundancies, and unnecessary
several devices that are located between data to shorten the length of records or
two end points, only one device that is blocks.
able to transmit at a specific moment.
concurrent
byte A string that consists of bits (usually 8) Refers to diagnostic procedures that can
that are treated as a unit and represent a be run on one control unit while the rest
character. A fundamental data unit. of the subsystem remains available for
customer applications.
C
contingent connection
capacity A connection between a channel path and
The amount of data that can be contained a drive that is caused when a unit check
on storage media and expressed in bytes occurs during an I/O operation.
of data.
controller
cartridge manual rewind tool A device that provides the interface
A device that can be fitted into the reel of between a system and one or more tape
a cartridge and used to rewind tape into drives.
or out of the cartridge.
CP Circuit protector.
cartridge storage slot
ctrl Control.
Individual slot that is located within a
magazine that is used to house tape CU Control unit.
cartridges.
D
caution (notice)
A word to call attention to possible danger (notice)
personal harm to people. Contrast with A word to call attention to possible lethal
attention and danger. harm to people. Contrast with attention
and caution.
CE Customer engineer; field engineer; service
representative.

114 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
data Any representations such as characters or differential
analog quantities to which meaning is or See High Voltage Differential (HVD).
might be assigned.
direct access storage
data buffer A storage device in which the access time
The storage buffer in the control unit. is independent of the location of the data.
This buffer is used to increase the data
DNS Directory Name System. This system
transfer rate between the control unit and
allows the library to recognize text-based
the channel.
addresses instead of numeric IP
data cartridge addresses.
A tape cartridge that is dedicated to
download
storing data. Contrast with cleaning
To transfer programs or data from a
cartridge.
computer to a connected device, typically
data check a personal computer.
A synchronous or asynchronous
To transfer data from a computer to a
indication of a condition that is caused by
connected device, such as a workstation
invalid data or incorrect positioning of
or microcomputer.
data.
DRAM
dc Direct current.
Dynamic random-access memory.
degauss
drive, magnetic tape
To make a magnetic tape nonmagnetic by
A mechanism for moving magnetic tape
using electrical coils that carry currents
and controlling its movement.
that neutralize the magnetism of the tape.
DRV Drive.
degausser
A device that makes magnetic tape DSE Data security erase.
nonmagnetic.
DSP Digital signal processor.
degradation
A decrease in quality of output or E
throughput or an increase in machine
EBCDIC
error rate.
Extended binary-coded decimal
degraded interchange code.
Decreased in quality of output or
EC Edge connector. Engineering change.
throughput or increased machine error
rate. ECC Error correction code.
deserialize EEPROM
To change from serial-by-bit to Electrically erasable programmable
parallel-by-byte. read-only memory.
detented EIA Electronics Industries Association.
A part that is held in position with a
EIA unit
catch or lever.
A unit of measure, which is established
device Any hardware component or peripheral by the Electronic Industries Association,
device, such as a tape drive or tape equal to 44.45 millimeters (1.75 inches).
library, that can receive and send data.
eject To remove or force out from within.
device driver
electronic mail
A file that contains the code that is
Correspondence in the form of messages
needed to use an attached device.
that are transmitted between user
DIAG terminals over a computer network.
Diagnostic section of maintenance
email See electronic mail.
information manual.
EPO Emergency power off.

Glossary 115
EPROM hardware circuitry. An example of
Erasable programmable read only firmware is the Basic Input/Output
memory. System (BIOS) in read-only memory
(ROM) on a PC motherboard.
EQC Equipment check.
FLASH EEPROM
equipment check
An electrically erasable programmable
An asynchronous indication of a
read-only memory (EEPROM) that can be
malfunction.
updated.
Error log
FMR Field microcode replacement.
A data set or file in a product or system
where error information is stored for later format
access. The arrangement or layout of data on a
data medium.
ESD Electrostatic discharge.
formatter
F Part of a magnetic tape subsystem that
completes data conversion, speed
fault symptom code (FSC)
matching, encoding, first-level error
A hexadecimal code that is generated by
recovery, and interfaces to one or more
the drive or the control unit microcode in
tape drives.
response to a detected subsystem error.
FP File protect.
FC Feature code.
frayed Damaged as if by an abrasive substance.
FCC Federal communications commission.
FRU Field replaceable unit.
FE Field engineer, customer engineer, or
service representative. FSC Fault symptom code.
fiducial FSI Fault symptom index.
A target that is used for teaching a
functional microcode
physical location to a robot.
Microcode that is resident in the machine
field replaceable unit (FRU) during normal customer operation.
An assembly that is replaced in its
entirety when any one of its components G
fails.
g Gram.
file A named set of records that are stored or
GB gigabyte.
processed as a unit. Also referred to as a
dataset. GBIC Gigabit Interface Converter.
file protection Gbi gigabit
The processes and procedures that are
Generation 1
established in an information system that
The informal name for the IBM Ultrium 1
are designed to inhibit unauthorized
Tape Drive, which is the first generation
access to, contamination of, or deletion of
of the Ultrium tape drive. The Generation
a file.
1 drive has a native storage capacity of
file transfer protocol (FTP) up to 100 GB per cartridge and a native
In the Internet suite of protocols, an sustained data transfer rate of 15 MB per
application layer protocol that uses TCP second.
and Telnet services to transfer bulk-data
Generation 2
files between machines or hosts.
The informal name for the
firmware second-generation version of the IBM
Proprietary code that is delivered as Ultrium Tape Drive. The Generation 2
microcode as part of an operating system. drive has a native storage capacity of up
Firmware is more efficient than software to 200 GB per cartridge and a native
loaded from an alterable medium and sustained data transfer rate of 35 MB per
more adaptable to change than pure second.

116 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Generation 3 H
The informal name for the
hertz (Hz)
third-generation version of the IBM
Unit of frequency. One hertz equals one
Ultrium Tape Drive. The Generation 3
cycle per second.
drive has a native storage capacity of up
to 400 GB per cartridge and a native hex Hexadecimal.
sustained data transfer rate of 135 MB per
High Voltage Differential (HVD)
second.
A logic-signaling system that enables data
Generation 4 communication between a supported host
The informal name for the and the library. HVD signaling uses a
fourth-generation version of the IBM paired plus and minus signal level to
Ultrium Tape Drive. The Generation 4 reduce the effects of noise on the SCSI
drive has a native storage capacity of up bus. Any noise that is injected into the
to 800 GB per cartridge and a native signal is present in both a plus and minus
sustained data transfer rate of 135 MB per state, and is canceled. Synonymous with
second. differential.
Generation 5 HVD SCSI Bus High Voltage Differential
The informal name for the fifth-generation
Hz Hertz (cycles per second).
version of the IBM Ultrium Tape Drive.
The Generation 5 drive has a native
I
storage capacity of up to 1500 GB per
cartridge and a native sustained data IBM Spectrum Archive
transfer rate of 140 MB per second. Formerly known as Linear Tape File
System (LTFS). A file system that works
Generation 6
with LTO Generation tape technology to
The informal name for the
access data stored on an IBM tape
sixth-generation version of the IBM
cartridge.
Ultrium Tape Drive. The Generation 6
drive has a native storage capacity of up IBM Ultrium Tape Drive
to 2500 GB per cartridge and a native Located within the library, a data-storage
sustained data transfer rate of 160 MB per device that controls the movement of the
second. magnetic tape in an IBM LTO Ultrium
Tape Cartridge. The drive houses the
Generation 7
mechanism (drive head) that reads and
The informal name for the
writes data to the tape.
seventh-generation version of the IBM
Ultrium Tape Drive. The Generation 7 ID Identifier.
drive has a native storage capacity of up
identifier (ID)
to 6000 GB per cartridge and a native
(1) In programming languages, a lexical
sustained data transfer rate of 300 MB per
unit that names a language object; for
second.
example, the names of variables, arrays,
gigabit (Gbit) records, labels, or procedures. An
1 000 000 000 bits. identifier usually consists of a letter
optionally followed by letters, digits, or
gigabyte (GB)
other characters. (2) One or more
1 000 000 000 bytes.
characters that are used to identify or
Gigabit Interface Converter (GBIC) name data element and possibly to
Converts copper interface to optic indicate certain properties of that data
interface. element. (3) A sequence of bits or
characters that identifies a program,
gnd Ground.
device, or system to another program,
device, or system.
IML Initial microprogram load.

Glossary 117
initial microprogram load (IML) Linear Tape-Open (LTO)
The action of loading a microprogram A type of tape storage technology that is
from an external storage to writable developed by the IBM Corporation,
control storage. Hewlett-Packard, and Certance. LTO
technology is an “open format”
initiator
technology, which means that its users
The component that runs a command.
have multiple sources of product and
The initiator can be the host system or the
media. The “open” nature of LTO
tape control unit.
technology enables compatibility between
INST Installation. different vendors' offerings by ensuring
that vendors comply with verification
interface
standards. The LTO technology is
A shared boundary. An interface might be
implemented in two formats: the Accelis
a hardware component to link two
format focuses on fast access; the Ultrium
devices or it might be a portion of storage
format focuses on high capacity. The
or registers accessed by two or more
Ultrium format is the preferred format
computer programs.
when capacity (rather than fast access) is
interposer the key storage consideration. An Ultrium
The part that is used to convert a 68-pin cartridge has a compressed data capacity
connector to a 50-pin D-shell connector. of up to 800 GB (2:1 compression) and a
native data capacity of up to 400 GB.
intervention required
Manual action is needed. liquid crystal display (LCD)
A low-power display technology that is
INTRO
used in computers and other I/O devices.
Introduction.
loadable
I/O Input/output.
Having the ability to be loaded.
IOP Input/output processor.
LTO cartridge memory (LTO-CM)
IPL Initial program load. Within each LTO Ultrium data cartridge,
an embedded electronics and interface
ITST Idle-time self-test.
module that can store and retrieve a
cartridge's historical usage and other
K
information.
kilogram (kg)
LVD SCSI Bus Low Voltage Differential
One thousand grams (approximately 2.2
pounds).
M
km kilometer. 1000 Meters, Approximately
m Meter. In the Metric System, the basic unit
5/8 mile.
of length; equal to approximately 39.37
inches.
L
magnetic tape
LAN Local area network. A computer network
A tape with a magnetic surface layer on
within a limited area.
which data can be stored by magnetic
LCD See liquid crystal display. recording.
LDAP Lightweight Directory Access Protocol. MAP Maintenance analysis procedure.
This protocol allows the library to use
mask A pattern of characters that controls the
login and password information that is
retention or elimination of portions of
stored on a server to grant access to the
another pattern of characters. To use a
library functionality.
pattern of characters to control the
LED Light-emitting diode. retention or elimination of portions of
another pattern of characters.
Linear Tape File System (LTFS)
See IBM Spectrum Archive. master file
A file that is used as an authority in a

118 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
 specific job and that is relatively microinstructions that are used in a
permanent, even though its contents product as an alternative to hard-wired
might change. Synonymous with main circuitry to implement certain functions of
file. a processor or other system component.
MB Mega Byte (expressed as data rate in MIM Media information message.
MB/s or MB/second).
mm Millimeter.
media capacity
modifier
The amount of data that can be contained
That which changes the meaning.
on a storage medium, expressed in bytes
of data. mount a device
To assign an I/O device with a request to
media-type identifier
the operator.
Pertaining to the bar code on the bar code
label of the IBM Ultrium Tape Cartridge, MP Microprocessor.
a 2-character code, L1, that represents
ms Millisecond.
information about the cartridge. L
identifies the cartridge as one that can be MSG Message.
read by devices that incorporate LTO
multipath
technology; 1 indicates that it is the first
Pertaining to using more than one path.
generation of its type.
mega One million of. N
meter In the Metric System, the basic unit of N/A Not applicable.
length; equal to approximately 39.37
node In a network, a point at which one or
inches.
more functional units connect channels or
micro One millionth of. data circuits.
microcode NTP Network Time Protocol. This protocol
(1) One or more micro instructions. (2) A allows the library to set its internal date
code, representing the instructions of an and time that is based on the date and
instruction set, which is implemented in a time of a sever.
part of storage that is not
NVS Nonvolatile storage. A storage device
program-addressable. (3) To design, write,
whose contents are not lost when power
and test one or more micro instructions.
is cut off.
(4) See also microprogram.
microdiagnostic routine O
A program that runs under the control of
oersted
a supervisor, usually to identify field
The unit of magnetic field strength in the
replaceable units.
unrationalized centimeter-gram-second
microdiagnostic utility (cgs) electromagnetic system. The oersted
A program that is run by the customer is the magnetic field strength in the
engineer to test the machine. interior of an elongated, uniformly
wound solenoid that is excited with a
microinstruction
linear current density in its winding of
A basic or elementary machine
one abampere per 4π centimeters of axial
instruction.
length.
microprogram
offline
A group of microinstructions that when
Pertaining to the operation of a functional
run completes a planned function.
unit without the continual control of a
The term microprogram represents a computer. Contrast with online.
dynamic arrangement or selection of one
online Pertaining to the operation of a functional
or more groups of microinstructions for
unit that is under the continual control of
execution to run a particular function. The
a computer. Contrast with offline.
term microcode represents

Glossary 119
OPER Operation. R
ov Over voltage. rack A unit that houses the components of a
storage subsystem, such as the library.
overrun
Loss of data because a receiving device is rackmount kit
unable to accept data at the rate it is A packaged collection of articles that are
transmitted. used to install the rack-mounted version
of the library.
overtightening
To tighten too much. RAM Random access memory.
Random access memory
P
A storage device into which data is
parameter entered and from which data is retrieved
A variable that is given a constant value in a nonsequential manner.
for a specified application and that can
RAS Reliability, availability, and serviceability.
denote the application.
record A collection of related data or words,
p bit Parity bit.
which are treated as a unit.
PC Parity check.
recording density
PCC Power control compartment. The number of bits in a single linear track
measured per unit of length of the
PDF Portable Document Format.
recording medium.
PE Parity error. Product engineer.
recoverable error
pick Pertaining to the library, to remove, by An error condition that allows continued
using a robotic device, a tape cartridge execution of a program.
from a storage slot or drive.
ref Reference.
picker A robotic mechanism that is located inside
reg Register.
the library that moves cartridges between
the cartridge storage slots and the drive. reinventory
To inventory again.
PM Preventive maintenance.
retension
POR Power-on reset.
The process or function of tightening the
port A physical connection for communication tape onto the cartridge, if it is sensed that
between the 3590 and the host processor. the tape has a loose wrap on the
The 3590 has two SCSI ports. cartridge.
Portable Document Format (PDF) robot Picker.
A standard that is specified by Adobe
robotics
Systems, Incorporated, for the electronic
Picker assembly.
distribution of documents. PDF files are
compact, can be distributed globally RPQ Request for price quotation.
(email, the Web, intranets, or CD-ROM),
R/W Read/write.
and can be viewed with the Acrobat
Reader. The Acrobat Reader is software
S
from Adobe Systems that can be
downloaded at no cost from the Adobe s Seconds of time.
Systems home page.
SAC Service Action Code. Code that is
PROM developed to indicate possible FRU or
Programmable read only memory. FRUs to replace to repair the hardware.
PS Power supply. SAS Serial attached SCSI interface.
PWR Power. scratch cartridge
A data cartridge that contains no useful
data, but can be written to with new data.

120 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
SCSI Small computer system interface. special feature
A feature that can be ordered to enhance
segment
the capability, storage capacity, or
A part.
performance of a product, but is not
sel Select. essential for its basic work.
serialize SR Service representative, see also CE.
To change from parallel-by-byte to
SRAM
serial-by-bit.
Static random access memory.
serializer
SS Status store.
A device that converts a space
distribution of simultaneous states that ST Store.
represents data into a corresponding time
standard feature
sequence of states.
The significant design elements of a
servo, servos product that are included as part of the
An adjective for use in qualifying some fundamental product.
part or aspect of a servomechanism.
START
servomechanism Start maintenance.
A feedback control system in which at
subsystem
least one of the system signals represents
A secondary or subordinate system,
mechanical motion.
capable of operating independently of, or
Small Computer Systems Interface (SCSI) asynchronously with, a controlling
A standard that is used by computer system.
manufacturers for attaching peripheral
SUPP Support.
devices (such as tape drives, hard disks,
CD-ROM players, printers, and scanners) sync Synchronous, synchronize. Occurring with
to computers (servers). Pronounced a regular or predictable time relationship.
“scuzzy”. Variations of the SCSI interface
provide for faster data transmission rates T
than standard serial and parallel ports (up
tachometer, tach
to 160 megabytes per second). The
A device that emits pulses that are used
variations include
to measure/check speed or distance.
v Fast/Wide SCSI: Uses a 16-bit bus, and
supports data rates of up to 20 MBps. tape cartridge
A container-holding magnetic tape that
v SCSI-1: Uses an 8-bit bus, and supports
can be processed without separating it
data rates of 4 MBps.
from the container.
v SCSI-2: Same as SCSI-1, but uses a
50-pin connector instead of a 25-pin tape void
connector, and supports multiple An area in the tape in which no signal
devices. can be detected.
v Ultra SCSI: Uses an 8- or 16-bit bus, TCP/IP
and supports data rates of 20 or 40 Transmission Control Protocol/Internet
MBps. Protocol.
v Ultra2 SCSI: Uses an 8- or 16-bit bus TCU Tape control unit.
and supports data rates of 40 or 80
MBps. TH Thermal.
v Ultra3 SCSI: Uses a 16-bit bus and thread/load operation
supports data rates of 80 or 160 MBps. A procedure that places tape along the
v Ultra160 SCSI: Uses a 16-bit bus and tape path.
supports data rates of 80 or 160 MBps. TM Tapemark.
SNS Sense.

Glossary 121
U
UART Universal asynchronous
receiver/transmitter.
Universal Serial Bus (USB)
An interface standard that manufacturers
use to connect peripheral devices (such as
tape drives, hard disk drives, and
printers) to computers (host servers).
Variations of the USB interface have
different data transmission rates. The
variations include USB 1.1, USB 2.0, USB
3.0.
unload
Prepare the tape cartridge for removal
from the drive.
utilities
Utility programs.
utility programs
A computer program in general support
of the processes of a computer; for
instance, a diagnostic program.
uv Under voltage.

V
VOLSER
Volume serial number.
volume
A certain portion of data, together with its
data carrier, that can be handled
conveniently as a unit.
VPD Vital product data. The information that is
contained within the tape drive that
requires nonvolatile storage that is used
by functional areas of the drive, and
information that is required for
manufacturing, RAS, and engineering.

W
word A character string that is convenient for
some purpose to consider as an entity.
Write Write command.
WT world trade.

X
XR External register.
XRA External register address register.

122 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
Index
A Diagnostics (continued)
copying drive dump to tape 30
Firmware (continued)
updating 13
ac grounding diagram xv disabling post error reporting 39 with FMR tape 13
ac grounding inspection xiv display error code log 34 with ITDT Tool 13
adjust data rate 3 enabling post error reporting 39 FMR tape
attaching tape drive to server 5 Fast Read/Write Test 37 create 29
forcing a drive dump 30 unmake 33
Host Interface Wrap Test 31 update firmware 29
B Load/Unload Test 38 front panel features 2
Bar code labels 47 RS-422 Wrap Test 32
guidelines for using 49 selecting function 25
ordering 63 tape drive 28
test cartridge 34
G
glossary 113
Test Head 36
grounding diagram xv
C Write Performance Test 35
Display
Cables SCD dot 17
connecting SAS interface 11 single-character 17 H
capacity scaling 4 drive host interface
cartridge avoiding damage 9 physical characteristics 5
compatibility 3 description 1 Host Interface Wrap Test 31
manual removal from drive 94 Drive
Cartridge 43 features 1
capacity scaling 4, 45
cleaning 47
removing 91
replacing 104
I
compatibility 45 IBM Spectrum Archive 6
specifications 6
data 43 Insert Cartridge 34
drive cleaning 24
data capacity and recording installation
drive diagnostics 12
formats 43 rack
Drive dump
disposal of 60 safety xvi
capturing 65
inserting 22 Installation 9
copying to tape 30
leader pin 54 Internal drive
forcing 30
memory chip 47 removing 93
Drive head
mid-tape recovery 23 replacing 104
cleaning 23
ordering 61 drive monitoring 6
proper handling 50 drive servicing 6
removing 23 L
specifications 60 Labels
types and colors 43
write-protect switch 50 E bar code 47
guidelines for using 49
Cartridge, environment 52 Encryption 4
ordering 63
Cartridges end of life plan xix
laser
inspecting for damage 66 Error code log
compliance xv
repairing 91 clear 34
safety xv
testing 34 display 34
Linear Tape File System 6
channel calibration 4 Error codes 71
Load/Unload Test 38
cleaning the drive 24 Ethernet (RJ45) 40
Location rules 11
Cover ethernet port 6
LTFS 6
removing 91
customize each data channel 4
F M
Fast Read/Write Test 37
D Features of drive 1
Maintenance
create FMR tape 29
description of drive 1 Feedback
update firmware with FMR tape 29
Device drivers Comments
Maintenance Function
installing 12 sending v
selecting function 25
supported 5 sending v
unmaking an FMR tape 33
Diagnostic, tape drive 40 firmware
Maintenance Mode
diagnostics 12 inhibiting down-leveling 5
entering 27
Diagnostics 40 Firmware
exiting 27
clear error code log 34 determining level 65
Maintenance, tape drive 40

© Copyright IBM Corp. 2010, 2015 123

media
cartridge compatibility 3
S Write-Protect switch
setting 50
Media 43 safety
capacity scaling 4 end of life plan xix
inserting 22 safety information
mid-tape recovery 23 laser compliance xv
removing 23 laser safety xv
resolving problems 68 safety inspection xiv
Message codes 71 SAS Host Adapter Card
My Support v, 15 installation 11
SAS Host connections
checking 67
SAS interface cables 11
O sending your comments v
operating instructions 17 Server connection
operating modes 17 configuring 13
Operating systems supported 5 Servers supported 5
operating systems, supported 5 servers, supported 5
ordering Shipment
bar code labels 79 verify 10
media 79 Verify shipment 10
optional features 79 Specifications
power cords 79 cartridges 60
replacement parts 79 environmental 6
Ordering Media physical 6
Ordering WORM cartridges 46 power 6
speed matching 3
Status Light 18
P Status, tape drive 24
Performance 3 support notification v
Post error reporting supported SAN components 5
disabling 39 supported servers and operating
enabling 39 systems 5
Power
button 17
connecting 12 T
cord inspection 10 Tape Drive Status 24
outlet inspection 10 Tape Drive Status, web page 24
Problem determination 65 TapeAlert flags 77
checklist 68 technical support v
Problems reported by server Technical Support
resolving 68 accessing online v
My Support v
Test Drive Head 36
R Trademarks 106
Rack
safety 85
rack installation U
safety xvi Unload Button 21
Rack installation 85 Unpacking shipment 9
Rack Mount Kit Updating firmware 13
install 85 with FMR tape 13
Read/Write capability 45 with Host Interface 13
rear panel features 2 with ITDT Tool 13
Remove
cover 91
Removing
internal drive 93
V
Replacement procedure 69 Verifying Host Interface
Replacing Communications 67
cover 104
internal drive 104
requirements for attaching tape drive to W
server 5 WORM 46
RS-422 Wrap Test 32 WORM (Write Once, Read Many) 46
Write Once, Read Many (see WORM) 46
Write Performance Test 35

124 IBM TS2270: Setup, Operator, and Service Guide Machine Type 3580 Model H7S
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