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VMS User Manual: Customer Service Center 2015-05-15

This document provides a user manual for the VMS (Video Management System) software. It describes the installation process, login procedure, and main functional areas of the software. The key features covered include adding and managing devices, live video monitoring of multiple cameras simultaneously, playback of recorded video, alarm and event settings, and remote configuration of connected devices. The manual provides detailed explanations of the user interface and navigation for each area to help users understand and utilize the full capabilities of the VMS software.

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0% found this document useful (0 votes)
51 views33 pages

VMS User Manual: Customer Service Center 2015-05-15

This document provides a user manual for the VMS (Video Management System) software. It describes the installation process, login procedure, and main functional areas of the software. The key features covered include adding and managing devices, live video monitoring of multiple cameras simultaneously, playback of recorded video, alarm and event settings, and remote configuration of connected devices. The manual provides detailed explanations of the user interface and navigation for each area to help users understand and utilize the full capabilities of the VMS software.

Uploaded by

andresfpa84
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 33

VMS User Manual

Customer Service Center


2015-05-15
User Manual of VMS

Content
1 Overviews................................................................................................................. 3
1.1 Description.................................................................................................... 3
1.2 Installation environment...............................................................................3
2 Installation................................................................................................................4
2.1 Preparation....................................................................................................4
2.2 Installation.....................................................................................................4
3 Functional Specification........................................................................................... 5
3.1 Log-in page.................................................................................................... 5
3.2 Wizard........................................................................................................... 5
3.3 Device Manager............................................................................................ 6
3.3.1 Search IP in LAN and Add................................................................... 6
3.3.2 Add Group.......................................................................................... 7
3.3.3 Add devices manually.........................................................................7
3.3.4 Close window..................................................................................... 8
3.4 Monitoring.....................................................................................................8
3.4.1 View..................................................................................................10
3.4.2 other features.................................................................................. 11
3.5 Playback.......................................................................................................12
3.6 Record Settings........................................................................................... 13
3.6.1 Storage settings................................................................................13
3.6.3 Record settings.................................................................................13
3.7 Log............................................................................................................... 13
3.8 Alarm info....................................................................................................14
3.9 Device Config...............................................................................................15
3.9.1 Network............................................................................................16
3.9.1.1 Set device’s IP........................................................................16
3.9.1.2 PPPOE.................................................................................... 16
3.9.1.3 Email......................................................................................16
3.9.1.4 FTP......................................................................................... 17
3.9.1.5 RTSP.......................................................................................25
3.9.1.6 Cloud..................................................................................... 25
3.9.1.7 DDNS..................................................................................... 25
3.9.1.8 DAS........................................................................................ 25
3.9.2 Encode..............................................................................................27
3.9.3 Camera parameters..........................................................................27
3.9.4 System.............................................................................................. 28
3.9.5 Version info...................................................................................... 28
3.9.6 Exception handling........................................................................... 29
3.9.7 video detect......................................................................................29
3.9.8 Disk manager....................................................................................30
3.9.9 Record config....................................................................................30
3.10 Alarm config.............................................................................................. 30

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User Manual of VMS

3.11 Tour........................................................................................................... 31
3.12 System Config............................................................................................32
3.13 Extensions................................................................................................. 32

2
User Manual of VMS

1 Overviews

1.1 Description

VMS is a newly developed client software for our products . The suppressible
toolbar, succinct GUI and rich functionality make it a very intelligent and user-friendly
monitoring management software which can be used in various scenes.
窗口支持自定义,样式丰富,满足用户多种监控环境的需求。
VMS support talk with device, instantaneous screenshots
VMS support multiple video preview at the same time.
VMS support intelligent tour plans to displace manual operations.
You can easily search video files that not only recorded in PC (Local side) but also
recorded in devices.
Different alarm features meet customer’s every need.
The further extensions---”My cloud” and “Maps” will make it more convenient for
practical application.

1.2 Installation environment

Operating system: Windows system( it would support Mac and Linux


system in subsequent version)
CPU: Above 2.4GHz
Memory: Above 1GB
Graphics: Discrete graphics

 In theory the preview number is 64 * 4. The actual preview number is limited by


the properties of the server, the resolution of devices (bit rate) ,network
bandwidth etc.

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User Manual of VMS

2 Installation

2.1 Preparation

When installing the VMS, it would prompt you to install Visual C++ 2008 first. This is
to ensure your PC has installed all library files the VMS needs. So if you see the
following pop-up notification, please click yes to install it.

2.2 Installation

After installing Visual C++ 2008, choose language and start installing the software.

Double click the shortcut icon on the desktop:


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User Manual of VMS

3 Functional Specification

3.1 Log-in page

Start VMS:

Input user name and password, click OK.

3.2 Wizard

There is a configuration wizard when you open the software for the first time. It is to
select a way to add devices:

Add devices automatically: auto add devices (in the same LAN) to VMS.
Add devices manually: when you choose this way, you need to go to
‘Device Manager’ to add devices manually.
Do not show next time: Tick it, this wizard won’t show again
Next: Click it, it will go to the ‘Device Manager’ page.
Cancel: To exit the wizard

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User Manual of VMS

3.3 Device Manager

 If you choose “add devices automatically”in wizard , it will come to this page
and countdown to auto add devices.
 If you choose “Add devices manually” in wizard, you can either choose the
discovered devices to add directly (as shown in the following picture) or you can
click “Manual add” to add manually(See 3.3.3).

3.3.1 Search IP in LAN and Add

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User Manual of VMS

 Sometimes you may find that the device is in the left discovered list but you
can’t add it to VMS. This means that your device is physically connected in the
LAN but its IP is not in the same network segment with your PC. You can either
use the function 3----modify IP automatically(it will auto change your device’s IP
to the same segment with your PC), or you can manually modify the device’s IP
by double click IP/port in the left list(as shown in the above picture).

 If you want to add the discovered devices by Cloud ID, click this
icon, choose login type: by IP/Domain or by Cloud ID.

3.3.2 Add Group

If you have many devices , you’d better divide them into different groups .

click this button to add new group. The interface is as follows:

3.3.3 Add devices manually

click this button to add device manually. The interface is as follows:


Device name: Edit a name for the device to identify different
devices easily.
Group: select a group for this device
Log-in Type: Choose a way to add device,by IP/Domain or by
Cloud ID
By IP/Domain IP/Domain Device’s IP/Domain
Port Device’s TCP port
By Cloud ID Cloud ID(SN) Device’s Cloud ID(Serial Number)
User name, Password Device’s Username and password

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User Manual of VMS

 If you need to add more than one devices , please Click ‘Save and Continue’,
then you can add continuously.
 If you only need to add one device, please click ‘OK’.
 If you don’t want to add, please click ‘Cancel’.

3.3.4 Close window

Click the cross to close the window(as shown in the above pic).

3.4 Monitoring

1 Devices list. You will find all the devices you added, arranged in groups.
Display devices’ name and device status, the red cross means the device is not
online
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User Manual of VMS

2 Support 1/4/6/8/9/16/25/36/64 split. Support Maximize window


3
save view tour(see 3.11)
4 View(see 3.4.1)
 There will be description when you put mouse on the icon

 VMS support up to 4 windows at same time(0). Click and drag, each can be
dragged out into a separate window. This is very convenient for multiple screen
monitoring. Each window can see 64 channels at most, 64*4=256. So, in theory,
you can see 256 at most. As said in overviews, the actual preview number is
limited by the properties of the server, the resolution of devices (bit
rate) ,network bandwidth etc.

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User Manual of VMS

3.4.1 View

Double click the device name in the right list, or right click to choose main/extra
stream to connect real-time video. If you wanna the VMS remember the view, please

click ‘save view’ icon , save the current view. For example:
Firstly ,I connect the devices as the following pic shows, then I save that view as
11.

next time, I don’t have to connect one by one again, just need to double click the
saved view 11 .And it will show exactly same as ever.

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User Manual of VMS

3.4.2 other features

Put mouse on the top of current activity box, the auto-hiding toolbar will appear.

Choose display scale, auto resize turned


on by default.

Temporary manual record

Instantaneous screenshots
Click to enable audio

Adjust the color of video on VMS, Not of

the device.
Disconnect the video

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User Manual of VMS

3.5 Playback

Click Playback icon in main interface.

Step 1: Choose local(PC) or devices according to where the video is stored.


Step 2: It shows the selection result in step 1.
Step 3: Choose query objects, from a group ,a device to a specific channel of a DVR.

Step 4: Choose video type


Step 5: Choose date and time
Step 6: Click Search
Step 7: All video files that conform with search criteria are displayed at bottom left.
Double click any file, start to play.

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User Manual of VMS

3.6 Record Settings

3.6.1 Storage settings

 Automatically identify the PC disk. The whole disk is used for storing.
 The disk reverse space is specially set aside not to store video

3.6.3 Record settings

1. Select window
2. Tick enable
3. Click Apply to save
VMS will start recording once the selected window connect video.
 Restore default---reset all record settings of VMS.

3.7 Log

On this page, you can search the operation Log of the client and device.

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User Manual of VMS

3.8 Alarm info

It shows all alarm info detected by VMS .


Red marks mean unprocessed. Double-click to change the processing status.
 When VMS is running, you will find an alarm message floating window at the top
right corner. You can click to read the alarm message or right click to hide it.
 If you manna VMS show alarm prompt, you must enable the alarm features both
on device( see 3.9.7 )and VMS(see 3.10)

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User Manual of VMS

3.9 Device Config

 All icon is gray before you choose a device. It will show the corresponding
function-option according to the device type you choose.
 Full function-option for IPC( as shown in above pic).
 For NVR, there is no Encode and Camera Parameters as the following pic shows.

Click on the corresponding function to set and operate .

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User Manual of VMS

3.9.1 Network

3.9.1.1 Set device’s IP

3.9.1.2 PPPOE
1) Why: Device can build a connection with internet based on PPPOE.
2) How:
1 the cable connected to device’s Ethernet port must support PPPOE;
2 plug-in cable, then input user name and password provided by ISP.

3 Reboot the device.

3.9.1.3 Email
1) Why: with necessary parameter settings, the device will send alarm information
and snapshot picture to appointed mailbox.
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User Manual of VMS

2) How:
1 Before you use email, make sure your device is connecting with
internet(that’s because the device need to connect to the mailbox server)
2 Email configuration, as the following pic shows:

3 Click test, if it show success, please go to mailbox to check whether you get
the test mail.

3.9.1.4 FTP

1) Why:FTP is available only when alarm happens,it can upload related record files
and snapshot pictures to FTP server.
2) How:
 You need to build a FTP server first if you don’t have a ready-made FTP server .
Here is a way to build a FTP server by Serv-U software.

a. Install the Serv-U software

b. After installing the software,it will appears the step wizard which help you to
define the domains and users,see as follow pic:

pic 1
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User Manual of VMS

Click"Yes",enter the next setting interface,see as pic 2

Pic 2
Input name and description,click"Next"

Pic 3
Click "Next",and see as pic 4. Choose your PC’s IP as the built domain’s IP from the
drop-down box.

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User Manual of VMS

Pic 4
Click"Next"

Pic 5
Click"Finish",the domain already had been defined,next step wizard will help you
define users

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User Manual of VMS

Pic 6
Click"Yse",it will appears a tip,see as pic 7

Pic 7
Click"Yse",enter the user wizard step 1

Pic 8
Input Log-in ID,Full name,Email Address messages,and click"Next"

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User Manual of VMS

Pic 9
Click"Next"

Pic 10
Setting the home directory,and click"Next"

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User Manual of VMS

Pic 11
Click"Finish".you had defined users.next will the follow interface

Pic 12
Click log-in ID test,setting directory,see as follow pic 13

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User Manual of VMS

Pic 13
Find"directory access",click the path and setting it.see as follow pic14

Pic 14

Click"save".After finishing all above setting steps,we already had setted the FTP
server.
 FTP settings of device

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User Manual of VMS

Pic 15
The server Address is the IP of the PC where you built the FTP server.
The user name and password are the same as ftp service settled.
 one more thing:make sure the network between your device and FTP server is
connected.

 when the alarm triggered,the file will uploaded to ftp.

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User Manual of VMS

3.9.1.5 RTSP
1) Why: This service is needed when you use Non IE kernel browser( such as
Safari, Google Chrome, Foxfire, Opera etc. ) to access device.
2) How:this service is default enabled, as follows,

3.9.1.6 Cloud
The cloud service is also default enabled. As long as your device’s network is
connecting the Internet ,you can easily use the Cloud ID to remotely access your
device without complicated settings like port forwarding.

3.9.1.7 DDNS
DDNS: Dynamic Domain Name Server.
a. First you need an available domain name . Our device default support five DDNS
type :CN99/DynDns/Oray/NO-IP/MYQ-SEE.
b. On this page, binding the domain name with your device. Forwarding HTTP and
TCP ports of this device in your router. Then you can use the domain name and
HTTP port to web access device, or use domain name and TCP port to access
device via PC/mobile client.

3.9.1.8 DAS
DAS: it will auto put your device registered to Myeye server(our platform software
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User Manual of VMS

which is used for central management of a large quantity of devices. See details in
Myeye manual)

Config in myeye server

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User Manual of VMS

3.9.2 Encode

Set video/audio encode parameters of DVR /IPC. All our devices support dual
stream: main stream and extra stream. You can choose adaptive resolution, FPS,
quality and so on according to your needs.

3.9.3 Camera parameters

Here to modify IPC parameters, including Exposure mode, Day/Night mode, Day
NT level, wide dynamic, AE reference, AGC, backlight comprehension ,slow
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User Manual of VMS

shutter, IR_CUT swap, Flip, mirror, anti-flicker , Auto iris,etc

3.9.4 System

Here to modify device’s time ,language, operation when disk is full.

3.9.5 Version info

Display the basic information such as hardware information, firmware version,


built date , serial No. and so on.

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User Manual of VMS

3.9.6 Exception handling

Choose event type from the drop-down box, and tick alarm type you want. The
alarm info will be recorded in device’s Log if you tick Write log. And if you want it
to send alarm message to your mailbox, make sure the email is successfully
set(see 3.9.1.3)

3.9.7 video detect

Including motion detection, blind detect, video loss.


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User Manual of VMS

3.9.8 Disk manager

3.9.9 Record config

3.10 Alarm config

Alarm Config of VMS. You can set different prompt sound when alarm triggered.
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User Manual of VMS

3.11 Tour

1) Add projects

Add projects as the above pic shows.

2) On monitoring page, click tour icon to start.

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User Manual of VMS

3.12 System Config

3.13 Extensions

Map and Mycloud can not use at present.

32

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