CURRICULAM VITAE

ANUMANDLA NARESH KUMAR E-mail: a.naresh2587@gamil.com

No.11-3-664/238/41/A, Mobile: +91 9347507814
Sanjeevapuram, Parsigutta 9110501593
SECUNDERABAD – 500061.

Career Objectives:

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction
and self development and help me achieve personal as well as organizational goals.

Summary of Experience

 Working as a Manual Test Engineer in Lad Software Solutions Pvt Ltd, Hyderabad.
 Worked 1+ Year in Good Health Insurance TPA Services limited Hyderabad as Executive in Claims –
Settlements Dept.
 Worked 1+ Year in MERU CAB COMPANY PVT LTD as Executive - Airport Operations in RGIA Shamshabad.
 Worked 9 Months in VKC Credit & Forex Services Ltd as Branch Operations – Executive in Hyderabad.
 Worked 4 Years in ICICI Lombard General Insurance Company Ltd as Associate in Hyderabad.

Manual Testing

Skills
 Attention to detail
 Test Plans, Cases & Processes
 Manual Testing
 Defect/Bug Tracking
 Regression & Negative Testing

Work History
Manual Test Engineer, July 2018 to Till Date
Vendor: Lad Software Solutions Pvt Ltd
Client: Magma HDI General Insurance Company Ltd

 Understanding Software Requirement Specification and identifying the required Test Scenarios.
 Experience in executing Test Cases to test the application functionality against the requirement manually.
 Experience in testing the Functionality, Compatibility, Database and Regression testing.
 Defect Reporting and Tracking using ZOHO.
 Extensively performed Manual Testing process to ensure the quality of the software.
Work Experience in Operations:

Organization: Good Health Insurance TPA Services limited

Department: Claims - Settlements
Designation: Executive
Period of work: March 2017 to May 2018

Job Responsibilities:

 Confirming Claims and Pre-auth utilization status to Insurance companies, Brokers and Corporate.

 Reconciling the claims settlement request received from insured and the payouts made from bank account
on a daily basis.
 Claims reported in TPA will reported and updated in the insurance company provided systems.
 Simplifying tasks by making using of Excel options like Vlookup, Countif, Countifs, Pivot, and SumIFs.
 Preparing the IRDA reports which includes no. of claims reported, claims paid, claims denied and
outstanding claims as on date.
 Providing the cashless settlements reports to hospital on monthly basis.
 Providing the Payment upload files to insurance companies for further processing and payment.
 Arranging the MIS and bulk Analysis reports to Corporate on daily basis.
 Preparing Monthly and Weekly Analysis reports as per Insurance provider requirements.
 Preparing the Bank of America upload format for National insurance client.

Work Experience in Airport Operations:

ORGANIZATION: MERU CABS COMPANY PVT LTD

DISIGNATON: Executive
DEPARTMENT: Airport Operations
Period of work: April 2015 to October 2016

Job profile:

 To manage Branch Operations (City), Subscriber (Chauffer) Recruitment & Training, Subscriber Relations &
Retention, Allocation, Enforcement etc.
 To plan & drive all operational strategies related to the above functions.
 To lead and develop the team reporting to the role holder.
 Responsibility involves delivering Quality Services to consumers and ensuring high level of discipline in the
subscribers.
 Responsibility includes establishing a subscriber hiring, training & orientation plan as per the deployment need
for the city.
 To work with the maintenance teams in the city to ensure minimal down time of taxis through good
maintenance practices. Ensure plans/Schedules are implemented to constantly monitor vehicular
performance
 To manage staffing, performance management and retention strategies for the location
 To ensure high level of satisfaction among the DSE so as to foster retention of existing DSE and have a
pipeline of new DSE.
Work Experience in Branch Operations:

Organization: VKC Credit & Forex Services Ltd

Department: Branch Operations
Designation: Executive
Period of Work: December 2013 to September 2014

Job profile:

 Manage Foreign Exchange Operations in Retail & Wholesale as per statute and RBI Guidelines
 Loading & Reloading forex Amount in Travel Prepaid cards.
 En-cash the cards and refund the payment in INR to card holder A/C through NEFT, RTGS & Internal Bank
Transfer against which is having card balance of forex amount
 Driving Sales numbers from the branch counter
 Ensure highest levels of customer service in every transaction
 Maintain documentation as per internal / external guidelines
 Maintain all registers, records and documentation as per guidelines.
 Participating in sales promotion activities in the residential and corporate belts
 Ensure payment queries are resolved in a timely manner and escalating any complex or long outstanding
issues to the Customer Service Supervisor and Customer Service Manager
 Resolving customer queries and complaints ensuring the best in class customer service regarding customer
queries
 Generating and Publishing reports of Business to Area Sales Manager and Branch Manager.
 Sales Manager/ Branch Manager/ Assistant Vice President Servicing
 Tie-up with HDFC, ICICI, and AXIS & AMERICAN EXPRESS Banks

Work Experience in Central Operations:

 Organization: ICICI Lombard General Insurance Company Ltd

 Department: Central - Cops
 Designation: Associate
 Period of Work: August 2007 to September 2011

Job profile:

 Working in Medical Reports, generating reports off all health products including health renewals and
maintaining monthly wise reports inward tracker.
 Booking different health products through online and offline. As a senior person in processing of product
related queries to the trainees and helping in clearing of pending policies.
 Creating and maintaining reports in Excel Server that allows the Company to get information on daily business
activities.
 Collate Analyze and Publish company performance details monthly and quarterly.
 Preparing Health business performance reports and analyzing them from business prospect

Escalation and Query Handling:

 Providing Resolution of Critical Escalation to Service Quality and CS team for Legal Cases, IRDA Complaints etc.
 Guidance to BSG & Processing of Health Products with latest process rolls out as per IRDA norms
Strengths:

 Strong inter-personal and communication skills.

 Organized, focused, high energy and work ethics
 Working towards achieving the corporate goals of the company
 Good Knowledge on Excel.
 Typing & Keyboard Short Cuts Skills.

Educational Qualifications:

 B.COM – General (KAKATIYA UNIVERSITY)

 C.E.C. from Board of Intermediate.
 S.S.C. from Secondary School of Education

Personal Profile:

 Fathers Name : A. Pandarinath

 Date of Birth : 26-06-1986
 Sex : Male
 Marital Status : Single
 Languages Known : English, Hindi & Telugu.

Disclaimer:

I herewith solemnly affirm that the facts and figures above are true to the best of my knowledge and belief.

(A.NARESH KUMAR)