Foia Handbook
Foia Handbook
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7.0 PERSONAL RECORDS ......................................................................................................... 20
7.1 Amendment and annotation of personal records ..................................................................... 20
7.2 Access to parts of records ........................................................................................................ 20
8.0 RESPONSE LETTERS ........................................................................................................... 21
8.1 Preparing a response letter....................................................................................................... 21
8.2 Content of the letter ................................................................................................................. 21
9.0 REDRESS ............................................................................................................................... 22
9.1 Review ..................................................................................................................................... 22
9.2 Appeal Procedures ................................................................................................................... 22
9.3 Judicial Review ....................................................................................................................... 22
9.4 Process of Judicial Review ...................................................................................................... 23
10.0 PENALTIES .......................................................................................................................... 23
11.0 How to reduce the public need to access the Act .................................................................. 23
GLOSSARY OF TERMS ............................................................................................................. 24
THE FREEDOM OF INFORMATION UNIT (FOIU) ................................................................. 26
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PURPOSE OF THE HANDBOOK
This handbook was created as a guide for administrative best practice and provides
general guidance for administering the Freedom of Information Act (FOIA). It is to be
used in conjunction with the Freedom of Information Act, 1999, and wherever disparities
may arise, the Act takes precedence.
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INTRODUCTION
The Freedom of Information Act (FOIA) 1999 was assented to on 1 November, 1999 and
came into effect on 30 August, 2001 for Part I, April 30, 2001 for Part II and August 30,
2001 for the remaining parts. The FOIA provides a legally enforceable right to members
of the public to seek access to information held by public authorities, limited only by
exemptions that are deemed necessary for the protection of ‘essential public and private
interests’. It also extends the right of an individual to correct personal data that is
incomplete, incorrect, out of date or misleading.
The FOIA enshrines the concept that information collected and generated by government,
is a resource of the people, for the people and is to be accessible as freely as possible by
the people. It seeks to promote the principles of accountability, openness, transparency
and increased public participation. The Act should NOT displace the formal procedures
for access to information but should be regarded as a legislative ‘last resort’.
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1.0 SCOPE: Defining a Public Authority
The Act applies to documents in the possession of Public Authorities. Each of the
following is considered a Public Authority under Section 3 of the Act:
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n.b. The FOIA does not apply to the President, a Commission of Inquiry or to such
Public Authority or its functions as the President, may by Order, determine. Such Order
is subject to negative resolution of Parliament, Section 5 (1) (c).
2.0 DOCUMENTS
3.0 PUBLICATIONS
Statement 1 (Section 7)
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A list of all the authority's advisory boards, councils and committees, whose
meetings or minutes of meetings are open to public scrutiny.
A description of any reading room or library facility (such as its address and other
contact information; and opening hours) that the authority maintains and makes
available for public use.
Statement 2 (Section 8)
A description of those documents that guide the employees of the public authority in
doing their work, such as,
Operational manuals
Rules of procedure
Operating policy documents
Instructional documents
Handbooks
Any other documents that contain rules, guidelines, policies, precedents, or
interpretations of written laws, as these affect the work of the authority.
Statement 3 (Section 9)
A complete list of certain types of documents (detailed in Section 9) created after the
commencement of the Act on February 20, 2001:
These statements must be published in the Trinidad and Tobago Gazette, and in one daily
newspaper. All three statements for any particular public authority are likely to be
published together and appear as one document.
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3.2 Quarterly returns: reporting requirements
All public authorities are required to submit statistical returns on a quarterly basis to the
Freedom of Information Unit (FOIU) which will be compiled for inclusion in the Annual
Report to Parliament. Quarterly Statistical Returns are due 21 days after the end of each
quarter of the financial year and the Annual Statistical Report by July 31st each year.
These quarterly reports are prepared by the designated officer and contain information
such as:
Number of requests for access
Number of requests where access was granted in full, in part or refused
Number of applications for internal review and results
Number of applications for review by the Ombudsman and High Court and the
results
Particulars of fees and charges collected and refunded (not yet applicable)
Number of requests for amendment of records and results
All public authorities have a duty to help applicants to make a request, section 14 (3) and
section 21(6). Applicants cannot be refused access to a document on the grounds that it
cannot be located or it is inadequately described, unless the applicant has had an
opportunity to further clarify the request. Consultation with the applicant, whether formal
or informal, will not count towards the 30 day response time.
The designated officer is the person officially appointed by a public authority as the
interface between the public and the organization to handle all requests pertaining to the
FOIA, section 7(1) (a) (VI). The duties of the designated officer include:
To register requests
Record time spent on requests
Ascertain appropriate action area
Dispatch reply for requests
Advise applicant of charges (not yet applicable)
Forward quarterly returns to the Freedom of Information Unit
Each public authority should have clear arrangements as to who is the decision-maker
and these decisions should be published. The decision-maker is the individual vested with
the authority to grant or deny access to requests for access to information.
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4. Advise applicant in writing of approval or denial of request. Reasons for denial
must be clearly stated
5. If access to information is denied, the applicant must be advised of their option to
appeal to the Ombudsman and/or seek judicial review, section 39 (1).
4.7 Consultation
It may be necessary to consult with an applicant to clarify a request or to reduce the scope
of a request. Refusal of a request cannot occur unless some form of consultation is
undertaken by the designated officer. This can be done formally or informally, in person
or via phone, section 21(6). However, where detailed knowledge of the subject matter on
the request is required, it may be more appropriate for the action area to assume that
responsibility. The time limit for processing the request is suspended while consultation
with the applicant is being undertaken, and resumes on the day the applicant confirms or
alters the request, section 21(7).
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5.0 EXEMPTIONS
A public authority may refuse access to any official documents containing exempt
information. Such documents, as defined in Part IV of the FOIA, are listed as exempt
documents:
Cabinet documents
Defence and security documents
International relations documents
Internal working documents
Law enforcement documents
Documents affecting legal proceedings
Documents affecting personal privacy
Documents relating to trade secrets
Documents containing material obtained in confidence
Documents affecting the economy and commercial affairs
Documents to which secrecy provisions apply
Before deciding to refuse access the authority must try to delete any information
that makes the document exempt. Removing all exempt information will make the
required document suitable for release and access may then be approved. The
applicant must agree to accept the document in its amended form before the
authority makes the deletions.
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A document prepared by a Minister or an officer for consideration by Cabinet or a
document which has been considered by Cabinet and which is related to issues
that are or have been before Cabinet;
Cabinet Notes or draft Cabinet Notes;
Brief for Ministers in relation to issues to be considered by Cabinet;
A document that is a copy or draft of the above, or contains extracts;
A document which minutes the disclosure of any deliberation or decisions of
Cabinet
Documents are exempt if disclosure is likely to prejudice the defence of Trinidad and
Tobago, or prejudice the lawful activities of the security or intelligence services.
Documents are exempt if disclosure is contrary to the public interest AND would
prejudice relations between the government of Trinidad and Tobago and the government
of any other state, and international bodies, or divulge information communicated in
confidence between the governments or the government and an international
organisation.
The FOIA provides a two-pronged test to determine whether or not an internal working
document, as specified in section 27, is exempt. This exemption has the widest
application of all the FOI exemptions and is therefore one of the most difficult to defend.
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To assist decision-makers to gain a better understanding of the exemption the following
is an outline in broad terms of the parameters of its application:
There are no definitive categories of “internal working documents” under section 27(1)
(a). However any document that forms part of the consultative or deliberative process of
government or relates to the activities of any agency may come within the definition.
The nature and the source of such a document are not important. It need not have been
produced within the public authority. Examples include:
general and ministerial correspondence;
file notes;
briefing material;
internal minutes;
reports;
submissions or recommendations;
records of discussions or meetings;
documents containing consideration of policy options and administrative matters;
opinions and advice from outside the agency
drafts of any of the above
Documents that are not exempt by virtue of being internal working documents
Documents excluded from the exemption are those containing purely factual material
such as:
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information relating to employment;
studies or surveys;
feasibility and other technical studies;
reports on equipment and product tests;
drafts of any of the above.
Documents are exempt if they would be privileged from production in legal proceedings
on the grounds of legal privilege.
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Where information is provided involving an individual other than the applicant, the
public authority shall advise the individual or next of kin of the decision and his/her right
to judicial review and period to exercise that right.
"Unreasonable" in this context is measured objectively by prevailing community
standards, not the personal view of the applicant or the decision maker.
Examination papers, students’ examination papers or examiners’ reports are exempt if the
use for which it was prepared is not yet completed.
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Documents affecting the national economy
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public officers in the management of the business of the public authority, then it can be
considered exempt.
The public interest has been described as a term embracing matters, among others, of
standards of human conduct and of the functioning of government and government
instrumentalities tacitly accepted and acknowledged to be for the good order of society
and for the wellbeing of its members. The interest is therefore the interest of the
public as distinct from the interest of an individual or individuals.
An important thing to note about this test is that it embodies a presumption in favour of
disclosure. The burden is on the public authority to show that the public interest in
withholding the information is greater than the public interest in disclosure. In
addition, there may be factors that make the public interest in disclosing the particular
information requested, for example:
The information relates to an issue that affects a large number of people;
Section 35 of the FOIA states “Notwithstanding any law to the contrary a public authority
shall give access to an exempt document where there is reasonable evidence that
significant:
Abuse of authority or neglect in the performance of official duty; or
Injustice to an individual; or
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It is also important to note that, although the Act make provisions for the exemption
of certain classes of information, these exemptions are not absolute and can be over-
ridden if the disclosure of the information can be deemed in the interest of the
Public.
6.0 REFUSALS
An authority may refuse to process an FOIA request for access to official documents if:
They are satisfied that the work involved will substantially and unreasonably
divert resources of the public authorities from its other operations, section 21 (1).
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After having begun the exercise, it becomes evident that all of the documents
being requested are exempt, section 21(5).
The authority decides to defer access to documents because the information
requested is to be presented to Parliament or released to the media.
Please note that access may NOT be refused without first notifying the applicant in
writing of that intention, identifying a contact officer and giving the applicant a
chance to consult and redefine the request, section 21(6).
If part of a record contains exempt material, access may be given to only that part of the
record containing non-exempt material, where practicable. If this is done, the public must
be made aware that only partial access was given so as not to be misled.
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8.0 RESPONSE LETTERS
The following points should be noted whenever one is preparing a letter of response to a
request:
a) All effort should be made to respond to requests related to FOIA, within the
specified 30 day period
b) Make every effort to be helpful. Reflect a responsive attitude by the tone of voice,
style and words chosen
c) Use clear, plain language which is easily understood by the applicant
d) Be courteous and responsive to the needs of the public
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9.0 REDRESS
9.1 Review
Under Part V of the Act, an applicant may seek a review of a refusal on the grounds that
the document does not exist or cannot be located after a thorough and diligent search,
section 23(1)(e), by writing to the Ombudsman within 21 days of the receipt of the
refusal,. The Ombudsman may conduct a review by examining the document if it exists
and make a recommendation to the public authority with respect to granting of access,
Section 38A.
In any appeal proceedings under Part V of the Act, the onus is on the public authority to
establish that the decision under review is justified. Thus it is necessary to ensure that all
factors leading to a decision are recorded and stored for future reference: These include:
records of all conversations with the applicant;
copies of all relevant correspondence;
a record of all relevant facts and reasons for the decision;
details of the decision;
details of any charges imposed;
time-keeping log.
The designated officer is to ensure that the applicant is informed of his right to apply to
the High Court for judicial review and time within which to apply for review namely as
soon as possible but no later than 3 months after the decision is made or the applicant
becomes, or reasonably should have become aware of the decision (see section 11 of the
Judicial Review Act, 2000).
The designated officer will need to instruct the Solicitor-General and prepare all the
necessary documents on behalf of the public authority in the event of judicial review
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proceedings of a decision arising under the Act - and such responsibility should be
reflected in the arrangements to be published with respect to decision making. A decision
made under this Act by a public authority is subject to judicial review. A decision for the
purposes of this Act includes the failure to comply with the time limits to provide the
requests.
The process of Judicial Review is specified in the Judicial Review Act, 2000, Ch 7:08.
10.0 PENALTIES
The Act imposes a fine of $5,000 or 6 months imprisonment upon a person should that
maintained and preserved that is within the possession, custody or power of the public
authority.
The Act also imposes a fine of up to $10,000 or 2 years imprisonment where a person
knowingly destroys or damages a record or document required to be maintained and
preserved by the public authority while a request for access is pending.
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GLOSSARY OF TERMS
Appeal: Means a written challenge by a FOIA applicant to the sufficiency of the FOIA
response
Applicant: A person who has made a request for access to an official document in
accordance with section 13 of the FOIA.
Decision Maker: The person who makes a the final decision on the grant or refusal
of access to information in respect of a FOIA request.
Exempt document: Any document to which, based on the provisions of Part IV of the
Act, access may be refused.
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Personal information: Defined under the FOIA, includes any of the following, as
it pertains to an individual, section 4:
Race, national or ethnic origin, colour, religion, age, sex, marital or family status;
Educational, health, criminal, employment or financial history;
Any identifying number or symbol assigned;
Address, telephone number, finger prints or blood type;
Personal opinions or views except where they relate to another individual and
Name, where it appears with other personal information relating to the individual
or where its disclosure will reveal other personal information about the individual.
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THE FREEDOM OF INFORMATION UNIT (FOIU)
The FOIU was officially set up on 2 February 2009 to monitor, advise, train and report on
compliance of Public Authorities with the FOIA, 1999. The Unit comprises of two
distinct areas:
We invite you to contact the Unit with all queries, comments and feedback on the FOIA.
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