Eurotherm Product Selection Guide (HA029395 Issue 9)
Eurotherm Product Selection Guide (HA029395 Issue 9)
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At Eurotherm we passionately support our customers with specialist knowledge and experience to help achieve process excellence through
machine automation efficiency and regulatory compliance.
Our vision is to be the preferred supplier of machine automation products, applications, power and process control systems and services
for customers in specialist industries, while our mission is to solve our customers’ problems with pioneering products, bespoke systems and
industry expertise.
Our wide range of products is rich in features and designed for easy operation and reduced engineering time. They contain market-leading
control algorithms, recording and data management strategies which add value to industrial processes, improving quality, reducing waste and
helping to keep data as long as it is needed.
Decades of experience in providing world-class process control, recording and automation are supported by a continuous research
and development program so that our solutions continually grow to meet modern challenges faced across a wide range of industries.
Our customers are fully supported by a global sales and service network of highly qualified engineering personnel who understand the
applications and industries they serve.
Solid State Relays (SSRs) and Power Controllers Systems and Solutions
What can Eurotherm do for you? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Solid State Relays (SSRs) and Simple Thyristor Controllers . . . . . . . . . . . . 9
We know your application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Signal Conditioners
I/O Signal Conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 -16
Single Loop
Features P116 P108 P104 3216 3208 32h8 3204 EPC3016 EPC3008 EPC3004 3508 3504
Panel size (DIN) 1/16 1/8 1/4 1/16 1/8 1/8 1/4 1/16 1/8 1/4 1/8 1/4 DIN Rail Mounting Width 33mm
Supply Voltage 24Vdc/ac 85-264V ac 24V dc/ac 85-264V ac 24Vdc/ac 85-264V ac 24V dc/ac 85-264V ac 24Vac/Vdc
Input Type TC, RTD, mV, mA, CT TC, RTD, mV, mA, CT TC, PT100/PT1000 RTD, mV, mA, Zirconia. TC, RTD, mV, mA, Volts TC, PT1000, mA, mV, Volts
PV Accuracy <0.25% <0.25% <0.1% low thermal drift <0.1% <0.1% low thermal drift
In 4, Out 3
3008/3004: 2PV, 1CT, 3 Isolated DC OP In 1, Out 1
Analogue IP/OP In: 2 Out: 3 In: 2 Out: 3
3016: 1PV, 1CT, 1 Aux (RSP), 2 Isolated DC OP
In: 5 Out: 6
In 5, Out 4
Digital IP/OP In 2, Out 4 In: 3 Out: 4 8 (max) Open Collector DIO 3008/3004 In: 40 Out: 41 In 3 (max), Out 3 (max).
Hi, Lo, Dev, Sensor Fault, Heater fail, Hi, Lo, Dev, Heater fail, Sensor break, Event Hi, Lo, Dev, Sensor fault, Heater fail, Rate of Hi, Lo, Dev, Heater fail, Hi, Lo, Dev, Sensor fault, Rate of
Alarm Types Process Fault Change, Event Sensor break, Event Change, Event
Recorder/ Controller Discrete Panel Mount Controllers Modular DIN Mount Controller
Advanced
and Multi Loop
Display Type 3.5” TFT color, 320 x 240 pixels Main PV: 4 digit plus 2 x 5 dig LED Dot Matrix Remote
4 line alphanumeric + 2 line text
Supply Voltage 24V dc/ac 85-264V ac 24V dc/ac 85-264V ac 24V dc/ac, 85-264V ac 24V dc
Input Type TC, RTD, mV, mA, Volts TC, RTD, mV, mA, Volts TC, RTD, mV, mA, Volts TC, mV, mA, RTD, CT
Control Types On/Off. PID. VP On/Off, PID, VP On/Off. PID, VP On/Off. PID
Control Loops 2 2 3 16
Control Algorithms Single, Cascade, User wired Single, Override, User wired Single, Cascade, Override, User wired Single, User wired
Temperature/Humidity, Cascade Autotune, Temperature/Humidity, Carbon Carbon Potential, Humidity, Carbon Potential, Humidity, Temperature/Humidity Control,
Special Features Carbon Potential, Recipes, Gain Scheduling, Potential, Recipes, Gain Melt Pressure, Master Comms Melt Pressure, Load Diagnostics, Gain Scheduling
Master Comms, Native Ethernet Scheduling, Master Comms Vacuum
Digital IP/OP In: 4 Out: 5 In: 40 Out: 41 In: 44 Out:43 In: 34 Out: 32
Modbus TCP/IP Master/Slave, Modbus, DeviceNet, Profitbus, Modbus, DeviceNet Modbus, DeviceNet Modbus, DeviceNet, Profibus, Modbus TCP/IP EtherCAT,
Digital Comms EtherNet/IP Client/Server Ethernet Profibus Profibus, Ethernet EtherNet/IP Server
User Wiring ✓ ✓ ✓ ✓ ✓
Indicators and
Alarm Units
4 Digit LED plus 5 5 Digit LED plus 9 4 Digit LED plus 5 Large 5 Digit LED
Display Type
character alphanumeric character alphanumeric character alphanumeric
Supply Voltage 24V dc/ac 85-264V ac 24V dc/ac 85-264V ac 24V dc/ac 85-264V ac 24V dc/ac 85-264V ac
TC, RTD, mV, mA, Volts ,Custom, TC, RTD, mV, mA, Volts, Custom
Input Type TC, RTD, mV, mA, Custom TC, RTD, mV, mA, Custom
Strain gauge
No of Alarms 4 4 4 8
Hi, Lo, Dev, Sensor break, Hi, Lo, Dev, Sensor break, Hi, Lo, Dev, Sensor break, Hi, Lo, Dev, Sensor break,
Alarm Types
Rate of change Rate of change Rate of change Rate of change, Event
No of Relay Outputs 3 2 2 7
Digital IP/Logic OP In: 2 Out: 0 In: 2 Out: 0 In: 2 Out: 0 2 plus possible further 9/9
Slave Comms Modbus RTU Modbus RTU Modbus RTU Modbus RTU, DeviceNet, Profibus DP
Melt Pressure — ✓ — ✓
Plastics Process
Control
piccolo™
Input Type 2 x strain gauge, Linear 0-10V, 0-20mA 2 x strain gauge, Thermocouple, PT100, PT500, Linear 0-10V, 0-20mA
Control Types Melt pressure, Differential melt pressure Melt pressure indication
Control Loops 1 —
Shunt cal ✓ ✓
Alarm Types High, Low, Deviation, Differential pressure High, Low, Deviation, Differential pressure
6000 Series
Features 6100A 6180A 6100XIO 6180XIO 6180AeroDAQ 6100E 6100A 6180A nanodac™ versadac™
Inputs 18 48 — — 48 6 15 30 4 128 and 256 Dig
Graphic Display 5.5" 12.1" 5.5" 12.1" 12.1" 5.5" 5.5" 12.1" 3.5" —
Protection IP66 IP66 IP66 IP66 IP66 IP66 IP65 NEMA12 IP21
Relay Outputs ✓ — ✓ ✓ — — ✓ ✓
Annotation ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Contact Inputs ✓ — ✓ — — — ✓ ✓
Modbus TCP Modbus TCP/RTU Master & Slave, Modbus TCP/RTU Master & Slave,
Communications Modbus TCP/RTU Master & Slave, EtherNet/IP Server
Slave EtherNet/IP Server EtherNet/IP Client/Server
Mathematics, Counters,
Timers, Totalisers,
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
PC Configuration,
Ethernet/FTP
Auditor Features ✓ ✓ ✓ — ✓ ✓ ✓ ✓
Batch ✓ ✓ ✓ — ✓ ✓ ✓ ✓
Custom Screens ✓ ✓ ✓ — ✓ ✓ — —
Remote Viewing ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Recording Speed 8Hz 8Hz 8Hz 1Hz 8Hz 8Hz 8Hz 8Hz
Trend Speed 8Hz 8Hz 8Hz 1Hz 8Hz 8Hz 8Hz 8Hz
Network Addressing DCHP, Boot P, Fixed IP DCHP, Boot P, Fixed IP DHCP, Fixed IP
USB 3 1 3 1 3 3 1 1
Reports 10 10 10 — 10 10 — 10
Groups 12 12 12 1 12 12 1 30
AMS2750E ✓ ✓ ✓ — ✓ ✓ ✓ ✓
Features ZELIO™ SSP1 ZELIO™ SSP3 ZELIO™ SSM1 ZELIO™ SSM3 ESwitch
AC Output ✓ ✓ ✓ ✓ ✓
Integrated Heatsink — — ✓ ✓ ✓
Controlled Phases 1 3 1 3 1
dc Logic Input ✓ ✓ ✓ ✓ ✓
ac Logic Input — — — — ✓
Alarms — — — — ✓
Compliance CE UL CSA EAC CE UL CSA CE UL CSA EAC CE UL CSA EAC CE UL CSA EAC
Compliance to : EN60947-4-3 — — — — ✓
Power Control
Description Easy to integrate and commission, highly cost The EPack Lite range offers a simplified choice, EPack power controllers can deliver real savings, The EPower controller uses the newest
effective, the EFit power controller provides no fast commissioning without any compromise on significantly reducing your energy costs. Get the technologies and innovations to manage your
compromise control for resistive and infrared performance in order to provide a high level of most from your operations; quick and easy to process and reduce your energy costs. On every
heating elements. quality, accuracy and reliability to the process. install, integrate and commission. level it brings you the flexibility you need to meet
your requirements now and in the future.
Level of Functionality +
Features
Type of Load Resistive / Transformer Primary / Silicon Carbide / Resistive / Transformer Primary Resistive / Transformer Primary / Silicon Carbide / Resistive / Transformer Primary / Silicon Carbide /
Mosi / SWIR Mosi / SWIR Mosi / SWIR
Network 1PH 1PH / 2PH / 3PH 1PH / 2PH / 3PH 1PH / 2PH / 3PH / 4PH
Max Load/Current Power 16A-50A 16A-125A 16A-125A "Compact 50A-630A / Decentralized 800A-4000A (MC)"
Load Coupling 1PH Star (3S) / Delta (3D) / Star with Neutral (4S) / Star (3S) / Delta (3D) / Star with Neutral (4S) / Star (3S) / Delta (3D) / Star with Neutral (4S) /
Open delta (6D) Open delta (6D) Open delta (6D)
Aux. Supply Self Supply / 110V / 230V 24V / 100V-500V 24V / 100V-500V 110V / 230V
Input Type mA / V / Potentiometer mA / V / Potentiometer / Logic DC / Logic Contact mA / V / Potentiometer / Logic DC / Logic Contact mA / V / Potentiometer / Logic DC / Logic Contact /
/ Via Communication Via Communication
Communication - - Modbus TCP / Ethernet IP / EtherCAT / Profinet Modbus TCP / Ethernet IP / Profinet / Profibus /
Extra - - Daisy Chain / FDT PLM energy management / Daisy Chain / 2 FDT
Firing mode Phase Angle / Burst / Single Cycle / Advanced Phase Angle / Burst / Single Cycle / IHC / Logic Phase Angle / Burst / Mix (Burst/Phase Angle) / Phase Angle / Burst / Mix (Burst/Phase Angle) /
Single Cycle Single Cycle / IHC / Logic Single Cycle / IHC / Logic
Control Voltage / Current Limitation Voltage / Current / Open Loop Voltage / Current / Power / Current Limitation / Voltage / Current / Power / Current Limitation /
Open Loop / Transfer ControlLimitation Open Loop / Transfer Control / Vrms Control / Irms
Control
Alarm Diagnostic Load Diagnostics / Network Diagnostics / Product Load Diagnostics / Network Diagnostics / Product Load Diagnostics / Network Diagnostics / Product
Diagnostics Diagnostics Diagnostics
Certification CE / UL/ EAC / CCC / ROSH CE / UL/ EAC / CCC / ROSH CE / UL/ EAC / CCC / ROSH CE / UL/ EAC / CCC / ROSH
Features Single and Three Phase Variable Speed Drives and Soft Starter
Low Voltage AC Process Drives, Machine Drives, Building Drives, General Purpose AC Drives, Soft Starters, MVAC Process Drive, Machine Drives.
Types
Check here for latest Schneider Electric Drives http://www.schneider-electric.us/en/product-category/50000-ac-drives-and-soft-starters/
Ranges Altivar, Altivar process, Altivar Machine, Altivar Plus, Altivar Plus-LH, Altivar AFE, Altivar Lift, Altistart
Voltage/frequency, Flux vector control with or without sensor, Kn2 quadratic ratio, Energy saving ratio, ENA system, Vector control with or without speed feedback, constant torque, variable
Control Modes
standard torque, optimized torque mode, PM (permanent magnet) motor
Modbus RTU, Modbus TCP, Modbus serial link, CANopen, DeviceNet, PROFIBUS DP, Profinet, Fipio, METASYS N2, APOGEE FLN, BACnet, LonWorks,
Communications
Modbus/Uni-Telway, EtherNet/IP (RSTP), interbus, CC-Link, METAYS N2, APOGEE FLN, EtherCAT, EtherNet/IP, POWERLINK
Software SoMove, SoMachine, SoMove Mobile, Simple Loader, Multi-Loader, PCSoft for ATV 212
DC Drives
Programmable Programmable
Automation Logic Controllers
Controllers
Input Type Remote mV, V, mA, T/C, RTD, Potentiometer Tamper Resistant Recording ✓ ✓
Analog IP/OP Remote In: 128 Out: 32 In: 64 Out: 32 Archiving Strategy ✓ ✓
SP Programmer 8 Channels, 32 Segments each 8 Channels, 32 Segments each Programming Platform CODESYS (open) CODESYS (open)
Batch ✓ ✓ —
Programming Languages IEC61131-3 compliant IEC61131-3 compliant
CFC, FBD, IL, LD, SFC, ST CFC, FBD, IL, LD, SFC, ST
Recipe ✓ ✓
Product I/O AI(4), DI (3 max*) DO (2 max*) RLY AI2, AI3, AI4, AI8, AO2, DI16, DO16,
Auditor Features ✓ — Dependant on build variant (3 max*) DC Output (3 max*) RLY8, ZI
Control ✓ ✓ I/O Expansion Method Modbus Modbus
Data Logging ✓ ✓
FTP, Modbus TCP (Master/Slave),
FTP, Modbus TCP (Master/Slave),
Ethernet (ELIN) 10/100Mbps 10/100Mbps Communications Protocols Modbus Serial RTU (Master/Slave),
OPC-DA via PC based software
OPC-DA via PV based software
Modbus (Serial & TCP) Master/Slave Master/Slave
Network Addressing DHCP, Boot P, Link Local, Fixed DHCP, Boot P, Link Local, Fixed Recording Duration (approx)
Based on 4 chs at intervals at: 1s 12.97 days 50.5 days
10s 129.7 days 1.28 years
20s 259.45 days 2.77 years
60s 2.13 years 8.3 years
Web Visualization ✓ ✓
Eurotherm iTools configuration software Data viewing with Eurotherm CODESYS engineering environment
Review
Configuration software 6000 Series software Data Viewing/Reporting Access Control Combination PLC software
Eurotherm iTools Eurotherm Bridge Eurotherm Data Reviewer Security Manager CODESYS®
One versatile platform for A powerful yet easy to use tool Eurotherm Data Reviewer is a A common tool across multiple Eurotherm E+PLC use open
configuration and monitoring providing visualization and software application designed for ranges. industry standard IEC61131-3
of Eurotherm temperature and configuration to any Eurotherm the viewing, analysis and printing CODESYS® PLC platform. This
Configures:
process controllers, power 6000 series instrument from any of historical data files acquired enables simplified engineering
• 6000 Series Recorder
controllers and recorders. PC anywhere in the world. from Eurotherm data acquisition through a single integrated
• Eycon Visual Supervisor
equipment such as, but not limited programming and visualization
to: Paperless graphical recorders – • Operations Viewer development environment which
A complete engineering studio With the correct security access,
for configuration, data logging, the user can view any number of 6000 series, hybrid recorders/ • Eurotherm Review also offers OEM customization
communication and monitoring. networked devices using the Local controllers –nanodac™ recorder/ and user level access to
Area Network, intranet or internet. controller range and help safeguard engineering
Programmable Automation intellectual property.
controllers - T2750 PAC.
For more information and downloads go to your local Eurotherm website >software
Everyone talks about connecting the enterprise. Eurotherm® and Wonderware® have been doing it for years with a versatile suite of software tools
including Wonderware System Platform and Wonderware PAC software built into our systems which offer:
Configuration tools Visualization Packages • Reduced engineering effort with autobuild and single project environment
• Powerful graphic tools
Project Studio / Developer Process Viewer Operation Server and Viewer
• Instant access to data from you plant with online monitoring from any node
• Engineering tools for process • Low cost HMI • Comprehensive user authorization
automation and tamper resistance via • OPC standards inbuilt to I/O drivers
• Use of iTools Active-X to visualize Security Manager
• Single point configuration Eurotherm controllers • Built in Security Manager – without making operation and procedures cumbersome
• Supports Ethernet, ARCnet and
• Integrated development • Contains iTools and EuroMBUS • Built in technologies to meet requirements such as FDA 21 CFR Part 11 and AMS2750E
serial connections
environment OPC server environment
• LINtools and LIN OPC Server • Auditor features meet 21 CFR Part 11
Data Reporting
Information Manager Wonderware Historian client Dream Report™
Provides system connectivity between the Trending and analysis software Integrated reporting solution for industrial
Eurotherm control network and the enterprise. provides plant data analysis and automation. Designed to extract data from
reporting solutions for Information almost any data source and automatically
• Captures and stores all plant data Manager - giving better managed provide reports to anybody anywhere.
all of the time plant performance.
Dream Report fits perfectly for both Wonderware System Platform
• Includes Wonderware Historian software and Historian
continuous and batch process applications.
• Obtains data from our UHH with our
Store & Forward functionality WSP - Typical process control
overview screen - Freeze-drying
OPC Servers and I/O Drivers for: Security Manager Eurotherm Control and
Application Modules
• Single point configuration Modbus A common security tool across
devices / I/O drivers multiple ranges.
• Standard supervisory
• LIN devices
Configures: workstation interface
• Wonderware SuiteLink™ protocol
• 6000 Series Recorder • Standard library blocks
• Includes advanced communication WSP -Typical Profile Screen
diagnostic and monitoring tools. • Eycon Visual Supervisor • Operator faceplate Setpoint: Temperature Curve (° C)
• Operations Viewer • Engineer point display Setpoint: Pressure Curve (µBar)
• WWPAC is provided to enable
integrationof PAC instruments into • Eurotherm Review
Wonderware System Platform Typical Eurotherm Dream Report.
• Intellution FIX32 and iFIX Phases of heat/cool, temperature and
setpoint analysis.
For more information and downloads go to your local Eurotherm website > software
Wonderware® is a registered trademark of Schneider Electric
Ultra slimPak II
Features High Accuracy UltraSlimPak* Action I/Q* Action I/Q
OmniSLIM Transpak
*
AC Transducers
*
Basic, Low Cost (AC/DC Powered) (Loop Powered)
1800 VDC
1800VDC Input/Output 1800VDC Input/Output 1800VDC Input/Output 1800VDC Input/Output 2500V Input/Output
Isolation 600 VDC 2kV to IEC414
Power Power Power Power & channel/channel Power & channel/channel
Varies with product
85-265V ac
Various Power
9-30V dc via Terminals 9-30V dc G448 18-30V Product dependant
Power N/A Loop or 16.8 to 31.2V dc Varies by Model Varies by Model
or jumpers (For DC Modules) 9-30V dc, 18-30V dc
(Q448)
10.8-26.4V dc (Q404)
Wiring Removable terminals Fixed terminals Removable terminals Removable terminals Fixed terminals Fixed terminals Fixed terminals
2 ch versions,
Smart Power Signal splitters,
Special Features Splitter, Isolation, Optional display, HART, Stand alone 4kV Isolation
ASIC Reliability Math functions, Multi Channel versions 2 I/P channels with math
Linearisation (option)
Field configurable I/P
type versions
Potentiometer, G478
Calibration via TouchCal TouchCal Potentiometer Lifetime cal Potentiometer —
TouchCal
Features VisiPak
*
Action Pak AP
DC/Current, RTD,
DC/Current, RTD,
Thermocouple, Potentiometer,
Thermocouple, Potentiometer,
Input Types Strain Gauge,
Strain Gauge,
AC Volts/Current
Frequency
Frequency
Power 120-240Vac via Terminals, 85-265Vac 120-240Vac via Terminals, 9-30Vdc (Optional)
Mounting Front Panel/Enclosure Plug-in-8-Pin or 11-Pin Base Socket, High Density DIN rail
Probes Multifunction
Temperature Calibrator
Probes Field Calibrators
Readout % carbon probe into 8MΩ 0.01 to 1.6 % carbon % oxygen * ±0.015% of span
Accuracy
Power Supply — —
Calibration Software —
Power Consumption — —
15 type TC - 2 type RTD - mV - Ma
Input/Output Type
Ohms
Accuracy ±0.05 weight % carbon in normal +/-).05 weight % Carbon in normal
operating range operating range
Leather carrying case Option
Response Time Less than 1.0 second Less than 1.0 second
Multi Channel Data Logging —
Thermocouple Type K, R & S Type K, N, R, S
External charge and rechargeable
Power Supply Ni Mh batteries
Isolation — —
Programmable Ramp Generator ✓
Ports — —
Real Time Clock with Memory —
* Sensors should be used with controlling, recording and indicating instruments having an input impedance of 10 meg ohms or higher.
Valve Actuators
Features EA01/EA02
* * * * * * * *
EA12 EA20 Series EA31 EA40 Series EA50 Series EA60 Series EA70 Series
24V ac 60Hz 120V ac 60Hz
24V ac 50-60Hz 24V ac 60Hz 120V ac 60Hz 24V ac 60Hz 120V ac 60Hz 120V ac 50Hz
120V ac 60Hz
Output Types 120V ac 50-60 Hz 120V ac 60Hz 240V ac 60Hz 120V ac 60Hz 240V ac 60Hz 120V ac 50-60Hz
120V ac 60Hz
240V ac 50-60Hz 240V ac 60Hz 240V ac 50Hz 240V ac 60Hz 240V ac 50Hz
240V ac 60Hz
240V ac 50Hz
1 Standard additional 1 Standard additional 1 Standard additional 1 Standard additional 1 Standard additional 1 Standard additional
Auxillary Switches No 1 Optional
2 or 4 switches optional 2 or 4 switches optional 2 or 4 switches optional 2 or 4 switches optional 2 or 4 switches optional 2 or 4 switches optional
Position Signal No No Potentiometer optional Potentiometer optional Potentiometer optional Potentiometer optional Potentiometer optional Potentiometer optional
o
90 Stroke ✓ — ✓ — ✓ ✓ ✓ ✓
180o Stroke — ✓ ✓ — ✓ ✓ ✓ ✓
360o Stroke — — — ✓ — — — —
Linear Stroke — — — — — — — —
UL Listed ✓ ✓ ✓ ✓ ✓ ✓ — ✓
CUL or CSA ✓ ✓ ✓ ✓ ✓ ✓ — ✓
CE Selected Models — — — — — — —
A cloud-hosted digital services platform designed to reduce costs, increase productivity and be audit-ready with a
robust testing and approval process.
EcoStruxure™, open, inter-operable, IoT-enabled system architecture and platform connects best-in-class operational technology (OT)
solutions with the latest in information technology (IT) to unlock trapped value in your operations and leverage the true potential of the
Internet of Things.
We provide an expert team to work with your people in a successful partnership. Redundant Control Ethernet Network (ELIN - FTP - SNTP)
HIMI Panels
Data Recorders
challenging your control problem, the more value we bring.
Thermal solution architecture
Our core competency is process control applications and this expertise is what
separates us from the typical system integrator.
In addition to Eurotherm expertise in process and machine control products, we also have a broad range of experience and engineering
services to implement a complete solution for your application.
Process Optimization
Most businesses are driving down costs and striving to improve performance. We can help by bringing experienced engineers
to your site, auditing the process and identifying possible improvements. Monitoring equipment can be installed to understand
performance and costs, to create a baseline upon which the improvements can be measured. The solutions will range from simple
enhancements, re-commissioning or possibly taking a completely fresh approach to the control solution. Typically, this work is
completed when new projects are undertaken, but we believe that applying the experience of our engineers can improve the plant
productivity at any time.
• Free telephone and web based support via dedicated help desk • Auditing and consultation
• Extended warranties available • Complete validation to GAMP®5 guidelines & 21 CFR Part 11 requirements
• Loop tuning and optimization • Services to produce documentation for validation include:
• Business continuity plans — User requirements, functional specification and design specifications
• Service Level Agreements — System build
— Breakdown: 24hr cover 7 days a week including response to site — Installation, operational and performance qualifications
— Parts management, including bonded spares placed on site • Services to maintain the validated state including:
— Preventative maintenance and health checks — Calibration
— Remote diagnostic support — Like-for-like parts management to minimize revalidation effort
— Disaster and recovery plan — Controlled installation of patches and upgrades
— Software and application support — System operation and administration
— Process and diagnostic predictive service — Backups and recovery solutions
— Global telephone support 24/7 — Training for system operators and administrators
— Future proofing service, Asset always compliant with latest software
and hardware
Training
Refurbishing existing panels to upgrade the control and acquisition equipment is becoming increasingly popular. The Eurotherm engineer will take control of the
complete project including panel and wiring modifications. This can provide a cost efficient method of gaining compliance to regulatory standards from ANSI, NADCAP
and FDA.
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