List of all fees for MyVanilla Prepaid Visa® Card

Fee Amount Details

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Purchase Fee Up to $3.95
Monthly Usage
Monthly Fee $0
Get cash
Per withdrawal. This is our fee. There is no additional fee charged by ATM owners for withdrawals made at participating
ATM withdrawal (In-network) $1.95 MoneyPass® ATMs.“In-network” refers to the MoneyPass ATM Network. Locations can be found at moneypass.com.
Per withdrawal. This is our fee. “Out-of-network” refers to all ATMs outside of the MoneyPass ATM Network. You may also
ATM withdrawal (out-of-network) $1.95 be charged a fee by the ATM operator, even if you do not complete a transaction.
Per decline. This is our fee. You may also be charged a fee by the ATM operator, even if you do not complete a
ATM Transaction Decline Fee $0.75 transaction.
Over the Counter Cash Withdrawal $1.95 Per transaction.
Add money
Direct Deposit $0
Per transaction. Reload at a VanillaDirect Retailer. Each VanillaDirect Retailer may charge a transaction fee of up to
$3.95 in addition to the amount being loaded – see the VanillaDirect Retailer or call 1-855-686-9513 for additional details.
Cash reload Up to $3.95 This fee must be paid to the VanillaDirect Retailer in addition to the amount that you are adding to your Card and will not
be charged to your Card.
Bank Transfer $0 Transfer funds from your bank account to your Card (transfer fee from originating bank may apply, see bank for details)
Transfer funds from one MyVanilla Card account to another MyVanilla Card account via the MyVanilla website
Card to Card Transfer (online) $0 (MyVanillaCard.com).
Per transfer. Transfer funds from one MyVanilla Card account to another MyVanilla Card account by calling customer
Card to Card Transfer (via phone) $4.95 service at 1-855-686-9513.
This is not our fee and is subject to change, accurate as of May 1st, 2019. Money in 10 Days - no fee. Fee of up to 5%
Remote Check Deposit (Third-Party) of check value may apply when cashing a check to load your card at Ingo Money. Money in Minutes - 2% (pre-printed
5%
Ingo Money payroll or gov’t checks) or 5% (all other checks), minimum $5.00. Fee is deducted from check value. Go to ingomoney.
com for more information.
Spend money
Per purchase $0.95 Per Signature transaction purchase
Per purchase $0.95 Per PIN Debit transaction purchase
Information
Online Account Center $0
Customer Service (automated or live agent) $0 By calling 1-855-686-9513
Customer Service $0
Mobile Alerts $0 Standard text messaging rates may apply–see your wireless carrier for details.
ATM balance inquiry (in-network or out-of-network) $1.00 Per inquiry. This is our fee. You may also be charged a fee by the ATM operator, even if you do not complete a transaction
Using your card outside the U.S.
International transaction 3.5% Of the U.S. dollar amount in addition to the $0.95 per purchase fee.
Per withdrawal. This is our fee. You may also be charged a fee by the ATM operator, even if you do not complete a
International ATM withdrawal $4.95 transaction.
ATM balance inquiry (in-network or out-of-network) $1.00 Per inquiry. This is our fee. You may also be charged a fee by the ATM operator, even if you do not complete a transaction.
Other
Per month, if your Card Account does not reflect any transaction activity (includes purchase transactions, cash
Inactivity $3.95 withdrawals, addition of funds to your Card, or balance inquiries) during the prior 90 days.
Paper Statement Fee $4.95 Per statement, if requesting more than one paper statement per month.
Replacement Card Fee (Standard delivery 10-14 days) $6.00 Per Replacement Card
Replacement Card Fee with Expedited Shipment $21.00 Per Replacement Card with expedited shipping.
(Delivery 4-7 days)
Balance Liquidation Fee $9.95 Assessed for mailing a check for the remaining balance when you request to close your Card Account.
Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to The Bancorp Bank, an FDIC-insured institution. Once there, your funds are insured up to
$250,000 by the FDIC in the event The Bancorp Bank fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.
No overdraft/credit feature.
Contact InComm Financial Services, Inc. by calling 1-855-686-9513, by mail at P.O. Box 826, Fortson, GA 31808, or visit myvanillacard.com.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.