253194-002.

book Page i Monday, March 4, 2002 10:11 AM

Compaq iPAQ Pocket PC

H3800 Series
Reference Guide

Document Part Number: 253194-002

March 2002
253194-002.book Page ii Monday, March 4, 2002 10:11 AM

The information in this document is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR
TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED
HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF
THIS MATERIAL.
This document contains information protected by copyright. No part of this
document may be photocopied or reproduced in any form without prior written
consent from Compaq Computer Corporation.
© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, and iPAQ are trademarks of Compaq Information
Technologies Group, L.P. in the United States and/or other countries. Microsoft,
MS, ActiveSync, Windows, Windows NT, and the Windows logo are trademarks
of Microsoft Corporation in the United States and/or other countries. Intel is a
trademark of Intel Corporation. All other product names mentioned herein may
be trademarks of their respective companies. Compaq shall not be liable for
technical or editorial errors or omissions contained herein. The information in
this document is provided “as is” without warranty of any kind and is subject to
change without notice. The warranties for Compaq products are set forth in the
express limited warranty statement accompanying such products. Nothing
herein should be construed as constituting an additional warranty.

Ä CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of
information.

Å WARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.

Compaq iPAQ Pocket PC H3800 Series Reference Guide

Second Edition March 2002
Document Part Number: 253194-002
253194-002.book Page iii Monday, March 4, 2002 10:11 AM

Contents

1 Getting Acquainted
What is in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Top Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Register Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Know Your Charging Options . . . . . . . . . . . . . . . . . . . . . 1–5
Charge with the AC Adapter . . . . . . . . . . . . . . . . . . . 1–7
Change the backlight settings . . . . . . . . . . . . . . . . . . 1–8
Customize Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
Realign the screen . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
Open applications . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12
Minimize applications . . . . . . . . . . . . . . . . . . . . . . . 1–12
Close applications . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12
Install applications. . . . . . . . . . . . . . . . . . . . . . . . . . 1–14
Set the time for home. . . . . . . . . . . . . . . . . . . . . . . . 1–15
Set the time for a location you are visiting . . . . . . . 1–16
Set the date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–17
Customize the application buttons. . . . . . . . . . . . . . 1–18
Navigate with Voice Commands . . . . . . . . . . . . . . . . . . 1–19
Use application commands . . . . . . . . . . . . . . . . . . . . . . 1–23

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Enter Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–26

Change word suggestion options. . . . . . . . . . . . . . . 1–26
Type with the On-screen Keyboard . . . . . . . . . . . . . 1–29
Write with the stylus and the Letter Recognizer . . . 1–30
Write with the stylus and the Transcriber . . . . . . . . 1–32
Write with the stylus and Block Recognizer . . . . . . 1–33
Draw and write on the screen . . . . . . . . . . . . . . . . . 1–34
Convert writing to text. . . . . . . . . . . . . . . . . . . . . . . 1–36

2 Communicating
Connect to a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Sync with computer . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Use the serial infrared (IR) connection . . . . . . . . . . . 2–3
Change synchronization settings . . . . . . . . . . . . . . . . 2–6
Move files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Back up/restore using Active Sync 3.5 . . . . . . . . . . 2–10
Connect to the Internet or your Network . . . . . . . . . . . . 2–12
Use a modem card . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
Use an Ethernet/LAN card . . . . . . . . . . . . . . . . . . . 2–17
Synchronize links . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21
Enter an Internet address (URL) . . . . . . . . . . . . . . . 2–21
Select from a favorites list . . . . . . . . . . . . . . . . . . . . 2–23
Work with Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24
Create a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–25
View a list of contacts . . . . . . . . . . . . . . . . . . . . . . . 2–27
Edit contact information . . . . . . . . . . . . . . . . . . . . . 2–29
Categorize contacts . . . . . . . . . . . . . . . . . . . . . . . . . 2–30
Delete contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–34

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Contents

Use the Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–36

Set up e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–37
Create/send e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . 2–38
Add an attachment . . . . . . . . . . . . . . . . . . . . . . . . . . 2–41
Receive e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–43
Open e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–45
Delete e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–47
Move e-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–49
Open folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–51
Manage folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–53
Record Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–57
lMake a recording . . . . . . . . . . . . . . . . . . . . . . . . . . 2–57
Listen to a recording . . . . . . . . . . . . . . . . . . . . . . . . 2–59
Take Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–60
Create a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–60

3 Scheduling
Use the Today Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Create information. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Change information . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Change Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Customize the Today Screen with Dashboard . . . . . . . . . 3–5
View information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Change view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Change font size . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
See appointments. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Open applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Add applications to Launcher . . . . . . . . . . . . . . . . . 3–11
Open Launcher applications . . . . . . . . . . . . . . . . . . 3–12

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Use the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15

Look at the calendar . . . . . . . . . . . . . . . . . . . . . . . . 3–16
Change the calendar view . . . . . . . . . . . . . . . . . . . . 3–16
Customize the calendar appearance. . . . . . . . . . . . . 3–17
Schedule appointments . . . . . . . . . . . . . . . . . . . . . . 3–18
Create reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18
Delete appointments . . . . . . . . . . . . . . . . . . . . . . . . 3–19
Categorize appointments . . . . . . . . . . . . . . . . . . . . . 3–20
Request meetings. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–21
Use Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22
Create a task. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22
Create a task quickly . . . . . . . . . . . . . . . . . . . . . . . . 3–23
Delete a task. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24
Sort tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–25
Change appearance of tasks. . . . . . . . . . . . . . . . . . . 3–26

4 Using Software
Use Pocket Word . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Open a Word document. . . . . . . . . . . . . . . . . . . . . . . 4–2
Create. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Change the Pocket Word options . . . . . . . . . . . . . . . 4–6
Find more help for Pocket Word . . . . . . . . . . . . . . . . 4–9
Use Pocket Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
Create a Workbook . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17
Use Microsoft Reader . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18
Activate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18
Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19
Delete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19
Read an eBook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22
Listen to an eBook. . . . . . . . . . . . . . . . . . . . . . . . . . 4–24
Annotate your eBook. . . . . . . . . . . . . . . . . . . . . . . . 4–25
Change the Microsoft Reader options . . . . . . . . . . . 4–26

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5 Expansion Packs
Use the Single-Slot or Dual-Slot PC Card
Expansion Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Install the expansion pack . . . . . . . . . . . . . . . . . . . . . 5–2
Find information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Use the CompactFlash Card
Expansion Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Install the card expansion pack . . . . . . . . . . . . . . . . . 5–3
Find information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

6 Expansion Cards
View the Content of Memory Cards . . . . . . . . . . . . . . . . 6–2
Use the Optional 802.11 Card for Wireless Connection . 6–3
Install the 802.11 card . . . . . . . . . . . . . . . . . . . . . . . . 6–3
Remove the 802.11 card . . . . . . . . . . . . . . . . . . . . . . 6–4
Find information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
Use the Optional Modem Card . . . . . . . . . . . . . . . . . . . . 6–4
Install the modem card . . . . . . . . . . . . . . . . . . . . . . . 6–4
Remove the modem card . . . . . . . . . . . . . . . . . . . . . . 6–5
Find information about modem cards . . . . . . . . . . . . 6–5
Use Optional CompactFlash Card . . . . . . . . . . . . . . . . . . 6–5
Install the CF card . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
Remove the CF card . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
Find information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
Use Optional Secure Digital Memory Card . . . . . . . . . . . 6–6
Install the SD card . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
Remove the SD card . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
Find information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

7 Troubleshooting

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Contents

A Regulatory Notices
Federal Communications Commission Notice. . . . . . . . . A–1
Modifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Declaration of Conformity for products marked
with the FCC logo—United States only . . . . . . . . . . A–2
Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
Avis Canadien . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
Battery Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4
Airline Travel Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4
Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4

B Hardware Specifications
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . B–2
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

C Routine Care and Battery Guidelines

Routine Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1
Battery Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

Index

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1
Getting Acquainted

To use your Compaq iPAQ™ Pocket PC H3800 Series most

effectively, start by learning how to:
■ Register your iPAQ Pocket PC
■ Charge your iPAQ Pocket PC
■ Navigate through the interface
■ Enter information
Because your iPAQ Pocket PC uses some power to maintain files
in RAM and the clock, you need to recharge the battery regularly.
Keep the iPAQ Pocket PC connected to the universal cradle or the
AC adapter while you are at your desk. The best policy is to keep
the iPAQ Pocket PC connected to your computer when working at
your desk and carry your AC adapter and DC adapter plug with
you when traveling.
Your iPAQ Pocket PC is shipped with a charge on the battery. You
may want to ensure that it is fully charged before synchronizing.

Ä CAUTION: Because most of the applications and data you install

on your iPAQ Pocket PC are held in memory, you will need to
reinstall them if the battery completely discharges.

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What is in the Box?

Your iPAQ Pocket PC ships with:

1 Extra stylus
2 iPAQ Pocket PC H3800 series
3 Protective cover pack
4 Universal cradle for both USB and serial connections with tether
5 AC adapter
6 DC adapter plug

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Getting Acquainted

The package also includes:

■ The Getting Started Guide
■ Compaq iPAQ Pocket PC Companion CD which contains:
❏ Microsoft® ActiveSync software
❏ Add-on software and applications
❏ Detailed eBook guide, which you can copy to your iPAQ
Pocket PC*
❏ Interactive reference guide*
❏ Comprehensive printable reference guide in .pdf format
If items are missing, contact Customer Support at the numbers
provided in the Worldwide Telephone Numbers booklet.
*Available on certain models.

Top Panel
1. Stereo Headphone Jack
2. Microphone
3. Infrared Port: beams information with
other mobile devices
4. Stylus: push to eject, push to lock
5. Secure Digital (SD) Expansion Slot:
holds a Secure Digital (SD) card

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Front Panel
1. Stylus: push to eject, push to lock
2. Power Indicator: amber flash = charging;
amber solid = charged; green = alarm
3. Power Button
4. Speaker: alarms, recordings
5. Color Display
6. Programmable Application Buttons 1-4
(left to right): default setting for button 1 is
Calendar, button 2 is Contacts, button 3 is
Inbox, button 4 is iPAQ Task
7. Navigation Button: scroll through a list
8. Record/Application Button
9. Light sensor: adjusts backlight
10. Stereo Headphone Jack
11. Active Bluetooth Indicator: flashes when
Bluetooth radio is on (Bluetooth models
only)
12. Microphone

Bottom Panel
1. Charging/Communications Port:
connect to universal cradle, USB, or
serial cable
2. Unit Reset Switch: reset with stylus
3. Expansion Pack Connector: connect to
an optional Expansion Pack

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Getting Acquainted

Register Device
You can receive the latest information on your iPAQ Pocket PC as
well as special offers on iPAQ Pocket PC accessories and
software by mailing the Register Now card included in the
shipping box (North America units only).

Know Your Charging Options

Because your iPAQ Pocket PC uses some power to maintain the
clock and RAM, you need to recharge the battery regularly.
You can use the universal cradle or AC adapter to charge your
iPAQ Pocket PC.

Ä CAUTION: Because most of the applications and data you install

on your iPAQ Pocket PC are held in memory (RAM), you will need
to reinstall them if the battery completely discharges.

Charge with the universal cradle

You can charge your iPAQ Pocket PC with the universal cradle.
Use the universal cradle to:
■ Synchronize with your computer
■ Recharge the battery of an optional expansion pack, if you
have purchased one (for example, recharge the battery of the
Dual-Slot PC Card Expansion Pack)

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Getting Acquainted

1. Plug the AC adapter of the universal cradle into an outlet.

2. Slide the bottom of your iPAQ Pocket PC into the universal

cradle and push firmly.

✎ The amber charge light blinks when your iPAQ Pocket PC is

recharging the battery.
The amber charge light is solid (non blinking) when the battery is
fully charged.

3. Microsoft ActiveSync 3.5 opens on your computer and

recognizes your iPAQ Pocket PC.

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Charge with the AC Adapter

You can charge your iPAQ Pocket PC using the AC adapter. If
you purchased an optional expansion pack, you can use the AC
adapter to recharge the battery of an optional expansion pack (for
example, recharge the battery of the Dual-Slot PC Card
Expansion Pack).
The standard adapter works in any household outlet. You can also
purchase one that works in your car’s cigarette lighter or a 12-volt
power outlet.

Ä CAUTION: Use only Compaq recommended AC adapters.

1. Locate the AC adapter.

2. Plug the AC adapter into an outlet.
3. Insert the DC adapter plug into the bottom of your iPAQ
Pocket PC.

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Getting Acquainted

4. Insert the AC adapter plug into the DC adapter plug.

Change the backlight settings

You may want to change the backlight settings to conserve more
battery power.
1. From the Start menu, tap Settings.

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Getting Acquainted

2. Tap System.

3. Tap Backlight.
4. Select the backlight settings.

On the... Select when to use the...

Battery Power tab Backlight on battery power.
External Power tab Backlight on external power.
Brightness tab Appropriate level of backlight.

✎ Slide the bar to the lowest level to

conserve the most power.

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Customize Settings
You can navigate through the iPAQ Pocket PC interface in three
ways:
■ Tap
■ Tap and hold
■ Press application buttons
Tap the screen with the pointed tip of your stylus to open
applications and make selections. For example, tap the Start
menu to see a list of applications available.
Tap and hold an area on the screen to see a pop-up menu.
Press an application button on the front panel to quickly turn on
the screen and open your Calendar, Contacts, Inbox, or iTask, if
you have not changed the default settings to the buttons.

Realign the screen

When you turn on the screen of your iPAQ Pocket PC for the first
time, you are guided through the alignment process. Realign your
screen if
■ The iPAQ Pocket PC does not respond accurately to your taps
■ You performed a hard reset of your iPAQ Pocket PC
1. From the Start menu, tap Settings.
2. Tap System.

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Getting Acquainted

3. Tap the Screen icon.

4. Tap the Align Screen button.

5. Tap the cross-hair object at each location.

Be precise when you tap the cross-hair object.
6. Tap OK.

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Open applications
Most applications on your iPAQ Pocket PC are only two
taps away from any screen. Open any application on your
iPAQ Pocket PC from the Start menu.
Open any application by assigning it to an application button.
1. Tap Start or the Microsoft logo.
2. Tap Programs.
3. Tap the application title or icon.

Minimize applications
From the application you would like to minimize, tap the x.

Close applications
Applications should close automatically as you open new
applications. However, if your iPAQ Pocket PC is running slowly,
you can manually close applications.
1. From the Start menu, tap Settings.
2. Tap System.
3. Tap Memory.

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Getting Acquainted

4. Tap Running Programs.

5. Tap Stop All or select a particular application, then tap Stop.

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Install applications
You can install applications on your iPAQ Pocket PC from your:
■ Computer by using Microsoft ActiveSync 3.5
■ iPAQ Pocket PC if the application file has a .cab extension
■ iPAQ Pocket PC or your computer by copying an application
file that has an .exe or .cef extension
When installing applications, look for the correct version for the
iPAQ Pocket PC.
Hint: Install important applications to the iPAQ File Store folder
located in the File Explorer on your iPAQ Pocket PC.
Applications in iPAQ File Store are held in ROM and will not be
lost if you perform a hard reset of your iPAQ Pocket PC or if the
battery loses its charge. iPAQ File Store can store between 5 and
6 MB of information, depending on the model.
1. Follow the instructions in the installation wizard to install
applications from your computer.
2. Tap the application file in File Explorer and follow the
instructions in the installation wizard to install applications
from your iPAQ Pocket PC.
From the Start menu, tap Programs, then tap File Explorer
to open File Explorer.
3. Tap the application file to install and move it to the Programs
folder on your iPAQ Pocket PC.
4. If your application does not run, insert the stylus for 1 second
into the Unit Reset switch on the bottom of your iPAQ
Pocket PC.

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Set the time for home

When you turn on the screen of your iPAQ Pocket PC for the first
time, you are guided through setting the time. You will need to set
the time again if
■ The battery completely discharges
■ You perform a hard reset of your iPAQ Pocket PC
Hint: From the Today screen, tap the Clock icon to set the time.
1. From the Start menu, tap Settings.
2. Tap System.
3. Tap Clock.

4. Verify Home is selected or Tap Home.

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5. Tap the time-zone down arrow, then select your home

time zone.
6. Tap the hour, minutes, or seconds, then use the up and down
arrows to adjust the time.
You can adjust the time by moving the hands of the clock
with the stylus.
7. Tap AM or PM.
8. Tap OK.
9. Tap Yes to save the time.

Set the time for a location you are visiting

Set the time for a location you are visiting.
Hint: From the Today screen, tap the Clock icon to set the time.
1. From the Start menu, tap Settings.
2. Tap System.
3. Tap Clock.

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4. Tap Visiting.

5. Tap the time-zone down arrow, then select the time zone you
are visiting.
6. Tap the hour, minutes, or seconds, then use the up and down
arrows to adjust the time.
You can adjust the time by moving the hands of the clock
with the stylus.
7. Tap AM or PM.
8. Tap OK.
9. Tap Yes to save the time.

Set the date

When you turn on the screen of your iPAQ Pocket PC for the first
time, set the date. Set the date again if:
■ The battery discharges completely
■ You perform a hard reset of your iPAQ Pocket PC
Hint: From the Today screen, tap the Clock icon to set the date.
1. From the Start menu, tap Settings.
2. Tap System.

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3. Tap Clock.
4. Tap the date down arrow.

5. Tap the left or right arrow to select a month and year.

6. Tap a day.
7. Tap OK.
8. Tap Yes to save the date.

Customize the application buttons

You can quickly open your Calendar, Contacts, Inbox, or iTask
applications by pressing an application button on the front panel
of your iPAQ Pocket PC. If you want to open other applications
with those buttons, then you must change the default
assignments.
1. From the Start menu, tap Settings.
2. Tap Buttons.

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3. Tap the button you want to change.

4. Tap the button-assignment down arrow.

5. Tap an application.

6. Tap OK.

Navigate with Voice Commands

Instead of tapping the screen with the stylus, you use IBM
ViaVoice and voice commands spoken into the microphone to:
■ Hear today’s date and time
■ Open and close applications

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■ Navigate through Calendar, Tasks, Inbox, and Contacts

■ Hear information from Calendar, Tasks, Inbox, and Contacts

✎ Certain commands are always available and called global. Other

commands are application specific.

Set up record button

To use IBM ViaVoice, you must first set up the record button.
Once it is set up, press the record button and speak the
commands into the microphone after the beep.
1. From the Start menu, tap Settings.

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2. Tap Buttons.

3. Tap the Button-assignment down arrow to select IBM

ViaVoice.

4. Tap OK.

Use commands
Some voice commands are always available. These include:
■ What is today’s date?
■ What time is it?
■ Go to Contacts (or any application)
■ What Can I Say?

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To find out what commands are always available, see the list in
What Can I Say?
Other voice commands are only available to specific applications.
1. Press and hold the Record button.
2. Wait for the beep and say “What Can I Say?”
3. Release the Record button.
4. Double-tap Global to see commands that are always
available.

a. Words marked with a circle and slash are not available;

you can teach ViaVoice to recognize them.
b. Words printed in bold are available.
c. Words that are not bold are not available.

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Use application commands

You can use voice commands to navigate through Contacts,
Calendar, Tasks, and Inbox. These commands include reading:
■ A contact’s phone number
■ My very next appointment
■ Active tasks
■ New messages
To find out what commands are available in an application, see
the list in What Can I Say?
1. Press and hold the Record button.
2. Wait for the beep and say “Go to Contacts” or “Go to
Calendar” or “Go to Tasks” or “Go to Inbox.”
3. Release the Record button.
4. Double-tap the application name to expand the list of
commands available for that application.

a. Words marked with a circle and slash are not available;

you can teach ViaVoice to recognize them.
b. Words printed in bold are available.
c. Words that are not bold are not available to the open
application.

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Teach ViaVoice
For ViaVoice to recognize certain words, you can teach ViaVoice
how you pronounce the words. The words you would most likely
teach ViaVoice include:
■ The names of applications you installed on your iPAQ
Pocket PC
■ Contact names
1. Press and hold the Record button.
2. Wait for the beep and say “What Can I Say?”
3. Release the Record button.
4. Double-tap the application name to expand the list and see
commands in that group.

a. Words marked with a circle and slash are not available;

you can teach ViaVoice to recognize them.
b. Words printed in bold are available.
c. Words that are not bold are not available.
5. Tap a word with a circle and slash icon next to it.

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6. Tap the Record icon and say the word.

7. Tap the Stop icon.

8. Tap the Save icon.

9. Tap OK.

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Enter Information
You can enter letters, symbols, and numbers on the iPAQ
Pocket PC screen by:
■ Tapping the Keyboard
■ Writing with the stylus and using the Letter Recognizer,
Transcriber, or Block Recognizer to create text
■ Drawing and writing with the stylus
You can tap the keyboard or write with the Letter Recognizer,
Transcriber, or Block Recognizer in any application.You can use
the stylus to draw and write on the screen in the Notes application
and from any Notes tab in the Calendar, Contacts, and Tasks
applications.

✎ As you type or write, the iPAQ Pocket PC suggests words for you
in a box above the Keyboard, Letter Recognizer, or Block
Recognizer but not in the Transcriber. You can determine when
the suggestions occur (for example, decide how many letters you
must enter before the Letter Recognizer will make suggestions)
and how many words are suggested.

Change word suggestion options

You can determine:
■ If words are suggested
■ The number of letters you must enter before a word is
suggested
■ The number of words that are suggested per entry

✎ If“Suggest
you do not want any words suggested, tap the check box next to
Words When Entering Text.”

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1. From the Start menu, tap Settings.

2. Tap Input.

3. Tap Word Completion.

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4. Determine how many letters you want to type before a

suggestion is made, then tap the down arrow associated with
letters.

5. Determine how many words you want suggested, then tap the
down arrow associated with words.

6. Tap OK.

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Type with the On-screen Keyboard

You can enter typed text directly on the screen by tapping letters,
numbers, and symbols on the Keyboard.
Hint: To see the symbols, tap the 123 or Shift key.
1. From any application, tap the up arrow next to the Input
Panel icon.

2. Tap Keyboard to display a keyboard on the screen.

3. Tap a letter, symbol, or number to enter information.

4. Tap OK.

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Write with the stylus and the Letter Recognizer

You can write letters, numbers, and symbols on the screen using
the stylus and the Letter Recognizer. You create words and
sentences by writing in upper case (ABC), lower case (abc), and
symbols (123) in specific areas.
1. From any application, tap the up arrow next to the Input
Panel button.

2. Tap Letter Recognizer.

3. Write a letter or symbol between the dashed line and
baseline.
a. Write a letter between the hatch marks labeled ABC to
display in upper case.
b. Write a letter between the hatch marks labeled abc to
display in lower case

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c. Write a number or symbol between the hatch marks

labeled 123.

Hint: You should write characters between the dashed line and
baseline for the character recognizer to work effectively. If you
are writing a letter like “p,” write the top portion within the
dashed line and baseline, and the tail portion below the baseline.

If you writing a letter like “b,” write the bottom portion within
the dashed line and baseline, and the top portion above the dashed
line.
4. What you write will be converted to text.

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Write with the stylus and the Transcriber

You can write words, letters, numbers, and symbols anywhere on
the screen using the stylus and Transcriber.
1. From any application, tap the up arrow next to the Input
Panel button.

2. Tap Transcriber.
3. Write on the screen.
4. What you write will be converted to text.

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Write with the stylus and Block Recognizer

You can write letters, numbers, and symbols using the stylus and
Block Recognizer. You create words and sentences by writing
letters and numbers in specific areas.
1. From any application, tap the up arrow next to the Input
Panel button.

2. Tap Block Recognizer.

3. Write a word, letter, or symbol between the hatch marks.
a. Write a letter between the hatch marks labeled “abc” to
type text.
b. Write a number or symbol between the hatch marks
labeled “123” to type numbers or symbols.

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4. What you write will be converted to text.

Draw and write on the screen

Use the stylus as a pen to draw and write on the screen in the
Notes application or from the Notes tab in Calendar, Contacts,
or Tasks.
1. From the Start menu, tap Notes.

2. Tap New.

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Otherwise, tap the Notes tab in Calendar, Contacts, or Tasks,

then tap the Pen icon.

3. Draw and write on the screen.

4. Tap the Pen icon.

5. Tap OK.

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Convert writing to text

Convert your writing to text when you write with the pen in the
Notes application or from the Notes tab in:
■ Calendar
■ Contacts
■ Tasks
1. From the Start menu, tap Notes.
Otherwise, tap the Notes tab in Calendar, Contacts, or Tasks.
2. Tap a note to open it.

3. Tap Tools.

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2
Communicating

Your Compaq iPAQ Pocket PC H3800 Series lets you

communicate in many ways:
■ Connect to a computer
■ Connect to the Internet or your network
■ Communicate with other devices
■ Create and organize contacts
■ Use the e-mail Inbox
■ Record messages with the microphone
■ Take notes

Connect to a Computer
You connect your iPAQ Pocket PC to your computer using
Microsoft ActiveSync 3.5 and either a USB or serial cable and a
cradle or an infrared connection.
With Microsoft ActiveSync 3.5, you can
■ Synchronize information manually or automatically with
applications on your computer
■ Synchronize information on your server while connected to
your computer
■ Move files to and from your computer

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■ Install applications on your iPAQ Pocket PC

■ Back up and restore information using the Microsoft
ActiveSync 3.5 Backup/Restore utility

Sync with computer

Ä CAUTION: For synchronization to work properly, install Microsoft

ActiveSync 3.5 before you connect your iPAQ Pocket PC to your
computer.

During installation, you can

■ Create partnerships, which allow you to synchronize
information with multiple computers
■ Select the information to synchronize with your iPAQ
Pocket PC (for example, Contacts, Calendar, Inbox, Tasks,
Favorites, Files, Notes, and AvantGo)
Hint: If you have selected to synchronize files, you should drag
and drop the selected files from your computer to the
synchronized folder for your Compaq iPAQ Pocket PC on your
desktop. If you named your Pocket PC, PC1, when you created
your partnership, then the synchronized folder is named “PC1.”
When you synchronize, the files move to your iPAQ Pocket PC.
1. Insert the Compaq iPAQ Pocket PC Companion CD into your
computer.

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2. Follow the instructions in the installation wizard. For more

help, click the ActiveSync Help button during installation.

The information you selected will automatically synchronize

when your installation is complete.

Use the serial infrared (IR) connection

After setting up a connection with a USB or serial cable and a
cradle, synchronize your iPAQ Pocket PC and your computer
using an infrared connection if you have an infrared port or an
infrared USB adapter installed on your computer. The infrared
connection option works only on computers that have
Windows 98, Me or 2000 operating systems installed.
1. “Sync with computer” using a USB or serial cable and a
cradle.
2. Follow your computer manufacturer’s instructions to install
and set up an infrared port.
3. Place your iPAQ Pocket PC and the infrared port so they are
unobstructed and within 12 inches of each other.

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4. From the Start menu, tap ActiveSync.

5. Tap Tools.

6. Tap Connect via IR.

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7. From your computer, open Microsoft ActiveSync.

From the Start menu, click Programs, then click
Microsoft ActiveSync.

8. From the File menu, select Connection Settings.

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9. Click “Allow serial cable or infrared connection to this

COM port.”

10. Click the down arrow and choose Infrared Port (IR).
11. Align the IR ports to establish a connection.
12. Move the devices away from each other to disconnect.

Change synchronization settings

You can change your synchronization settings for Microsoft
ActiveSync 3.5 to:
■ Change when your iPAQ Pocket PC synchronizes with your
computer
■ Change when your iPAQ Pocket PC synchronizes with your
server
■ Change the type of connection from your iPAQ Pocket PC to
your computer (for example, serial, USB, or infrared
connections)
■ Select the files and information to synchronize with your
computer

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■ Select the files and information you do not want to

synchronize with your computer (for example, e-mail
attachments)
■ Determine how conflicts between information on your
iPAQ Pocket PC and information on your computer are
handled
1. From your computer, open Microsoft ActiveSync.
From the Start menu, click Programs, then click
Microsoft ActiveSync.

2. From the Tools menu, click Options.

a. On the Sync Options tab, select the files and information
to synchronize with your computer.
b. On the Sync Mode tab, select when your
iPAQ Pocket PC synchronizes with your computer.

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c. On the Rules tab, determine how conflicts between

information on your iPAQ Pocket PC and information on
your computer are handled.

3. From the File menu, click Connection Settings. Select the

type of connection that will be allowed between the iPAQ
Pocket PC and computer.

Move files
If you have not selected to synchronize files, move files to and
from your computer using Explore in ActiveSync 3.5 and
Windows Explorer.

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Hint: You should move important information to the iPAQ File

Store folder located in the File Explorer on your iPAQ
Pocket PC. Information in iPAQ File Store is held in ROM and
will not be lost if you perform a hard reset of your iPAQ
Pocket PC or if the battery loses its charge. iPAQ File Store can
store between 5 and 6 MB of information, depending on the
model.

Ä CAUTION: You should move your files directly into My Documents

or into a folder inside your My Documents folder, so the applications
on your iPAQ Pocket PC can find your files.

1. From your computer, open Microsoft ActiveSync.

From the Start menu, click Programs, then click
Microsoft ActiveSync .

2. Click Explore.
3. Double-click to open your synchronized Pocket PC.

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4. Right-click the Start menu, then select Explore.

5. Drag and drop your files between your Pocket PC and
Windows Explorer. ActiveSync 3.5 converts the files, so that
they can be used by the Pocket Office applications if
necessary.

Back up/restore using Active Sync 3.5

You should back up information to your computer and restore
information from your computer to your iPAQ Pocket PC to help
reduce the chance of losing information.
Restoring your information replaces the current information on
your iPAQ Pocket PC with the information saved in your backup.

✎ Close all applications on your iPAQ Pocket PC before restoring

your information.

1. Make sure your iPAQ Pocket PC is connected to your

computer.

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2. From your computer, open Microsoft ActiveSync.

From the Start menu, click Programs, then click
Microsoft ActiveSync.

3. From the Tools menu, click Backup/Restore.

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4. Click the Backup or Restore tab, then select your options.

5. Click Backup Now or Restore Now.

Connect to the Internet or your Network

To send and receive e-mail with Inbox and view Web sites with
Pocket Internet Explorer, you must set up a remote connection
using a modem card or an Ethernet/LAN card.
To disconnect, remove the card from your iPAQ Pocket PC.

Use a modem card

To connect to the Internet with a modem card, you need a phone
line, a dial-up Internet Service Provider, and an optional
Single-Slot or Dual-Slot PC Card Expansion Pack, Expansion
Pack Plus, or CompactFlash (CF) Card Expansion Pack.

✎ Insert your modem card before trying to set up a modem

connection.

1. Insert your modem card into your Single-Slot or Dual-Slot

PC Card Expansion Pack, Expansion Pack Plus, or
CompactFlash (CF) Card Expansion Pack.

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a. Most of the popular modem card drivers are included on

your iPAQ Pocket PC, so your modem card should be
recognized.
b. If your modem card is not recognized, follow your
modem manufacturer’s instructions to install the modem
card driver on your computer.
2. From the Start menu, tap Settings.

3. Tap the Connections tab.

4. Tap the Connections icon.

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5. Make sure Internet Settings is selected.

6. Tap Modify.
7. Tap New.
8. Enter a name for the connection, select the modem type, then
select the correct baud rate for that modem.

9. If you need to enter the TCP/IP settings, tap Advanced, then

tap TCP/IP.

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10. Select “Use specific IP address.”

11. Enter your IP address.

12. Tap OK.
13. Tap Next.

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14. Enter the phone number for your Internet Service Provider,
then tap Next.

15. Tap Finish to set up the modem connection.

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16. Tap OK to return to the Connections window.

17. Tap OK to return to Settings.

Use an Ethernet/LAN card

To connect to the Internet or to your network using an
Ethernet/LAN card, you need:
■ A computer with an Ethernet card
■ A computer set up for TCP/IP and a client for Microsoft
Networks

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■ An Ethernet hub or a crossover cable to plug in your

iPAQ Pocket PC
■ A Single-Slot or Dual-Slot PC Card Expansion Pack or a
CompactFlash (CF) Card Expansion Pack
1. Insert your Ethernet/LAN card into your iPAQ Pocket PC.
If your Ethernet/LAN card is not recognized, follow your
Ethernet card manufacturer’s instructions to install the
Ethernet card driver.
2. Do one of the following:
If you are using a DHCP server, the network settings should
be entered for you automatically.
If you are not using a DHCP server, enter your network
settings.
a. From the Start menu, tap Settings.

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b. Tap the Connections tab, then tap Network Adapters.

c. Tap the name of your Ethernet driver, then tap the

Properties button.

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d. Tap the Name Servers tab.

e. Enter the server information.

f. Tap OK to save the server information.

g. Tap OK to save the network settings.
h. Tap OK to return to the Connections screen.

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Synchronize links
You can synchronize links to Web sites from your Favorites list
on your computer to view them offline with Pocket Internet
Explorer.
1. From the Start menu on your computer, click Programs.
2. Click Internet Explorer.
3. Click Favorites to see the list of links to your favorite
Web sites.
4. To save a Web site link to Mobile Favorites, open the Web
site, then click Create Mobile Favorite.
If you have selected Favorite as information to be
synchronized and you are connected, ActiveSync 3.5 begins
synchronizing with your iPAQ Pocket PC once you add a link
to Mobile Favorites.
5. Follow the instructions in Synchronize information to
manually synchronize your favorite links.

Enter an Internet address (URL)

With Pocket Internet Explorer and a connection to the Internet,
you can view Web sites on your iPAQ Pocket PC by typing a
URL in the Address bar.

✎ Web sites that use HTML 4.0, DHTML, animated GIF images,
and Java applets may not work correctly in Pocket Internet
Explorer.

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1. From the Start menu, tap Internet Explorer.

2. Tap View, then Address Bar.

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3. Enter the address (URL) in the Address bar.

4. Tap the Go icon.

Select from a favorites list

With Pocket Internet Explorer and a connection to the Internet,
you can view Web sites on your iPAQ Pocket PC by selecting a
Web site from your Favorites list.
Web sites that use HTML 4.0, DHTML, animated GIF images,
and Java applets may not work correctly in Pocket Internet
Explorer.
1. From the Start menu, tap Internet Explorer.

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2. Tap the Favorites icon and the Web site you want to view.

Work with Contacts

You can enter and view information about friends, family
members, or business associates in the Contacts application.
You can:
■ Create a contact
■ View and edit a contact
■ Categorize your contacts
■ Delete a contact
Hint: Press the Contact application button to navigate quickly to
Contacts.

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Create a contact
You can create a contact from the Start menu or Today screen.
1. From the Start menu, tap Contacts.

2. Tap New to create a new contact.

3. Tap any item and enter information.

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Scroll down to see more fields.

4. Tap the down arrow next to any item and enter additional
details about the item.
a. For example, tap the Name down arrow to enter the
contact’s title, first, middle, and last name, and suffix.

b. Tap anywhere outside the box to stop entering details.

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5. Tap OK to save the contact information and return to the list

of contacts.

View a list of contacts

1. From the Start menu, tap Contacts to display a list of your
contacts from the last category selected.

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2. Tap the down arrow next to the category name to see the list
of categories.

3. Tap a category name to see a list of contacts placed in that

category.
4. Tap a contact’s name.

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Edit contact information

1. Tap a contact’s name.

2. Tap Edit to see the contact information.

3. Edit the contact information.

4. Tap OK to save the contact information and return to the list
of contacts.

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Categorize contacts
You can use categories to filter your list of contacts. This helps
you view and edit your contact information.
Hint: After you create a new category, assign a contact to that
category, so the category displays in the list of categories.
1. From the Start menu, tap Contacts.

2. Tap a contact’s name.

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3. Tap Edit to see the contact information.

4. Tap the Categories field to see a list of available categories.

You may have to scroll down to see the Categories field.

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5. Tap the Add/Delete tab to create a category.

6. Enter the name of the new category, then tap Add.

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7. Tap OK to place your contact in the category.

8. Tap the Categories field again to place your contact in

additional categories.
9. Tap additional category names to select them, then tap OK to
list the categories you selected in the Categories field.

10. Tap OK to save the category information and return to the list
of contacts.

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Delete contacts

Ä CAUTION: If you delete a contact on your iPAQ Pocket PC and

synchronize Contacts with your computer, you also delete the
contact in Outlook on your computer.

1. From the Start menu, tap Contacts to see a list of your

contacts from the last category selected.

2. Tap the down arrow next to the category name to see a list of
categories.

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3. Tap a category name to see a list of contacts placed in that

category.

4. Tap and hold a contact’s name to see a popup menu.

5. Tap Delete Contact to remove the contact from the list.

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6. Tap Yes to delete the contact permanently.

Use the Inbox

Send and receive e-mail by synchronizing your iPAQ Pocket PC
with your computer using Microsoft ActiveSync 3.5 or
connecting to the Internet or your network through an e-mail
service.
Use the ActiveSync 3.5 to send and receive e-mail through
ActiveSync 3.5. You see the name of the folder you are using at
the bottom of the screen. If you are using an e-mail service, use
that folder to send and receive e-mail.
The Inbox on your iPAQ Pocket PC is similar to the Inbox on
your computer. E-mail is saved in five default folders:
■ Inbox
■ Outbox
■ Deleted Items
■ Drafts
■ Sent Items

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Set up e-mail
If you are using an Internet or network connection, you must set
up an e-mail service.
If you are using Microsoft ActiveSync 3.5 to send and receive
e-mail, you do not need to set up an e-mail service.
Use the Microsoft ActiveSync 3.5 folder to send and receive
e-mail through Microsoft ActiveSync 3.5. You see the name of
the folder you are using at the bottom of the screen. If you are
using an e-mail service, use that folder to send and receive e-mail.
1. From the Start menu, tap Inbox.

2. Tap Services.

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3. Tap New Service...

4. Enter e-mail address information in the next five screens,

then tap Next when finished with each one.

Tap the “question mark” icon for help on each screen.

Create/send e-mail
You can create e-mail from the Inbox or Today screen.
If you want to create and send e-mail through an e-mail service,
tap Services in the Inbox, then select the e-mail service you want
to use.

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Use the ActiveSync 3.5 folder to send and receive e-mail through
ActiveSync 3.5. You see the name of the folder you are using at
the bottom of the screen. If you are using an e-mail service, use
that folder to send and receive e-mail.
1. From the Start menu, tap Inbox.

2. Tap New to write a new e-mail.

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3. Tap Send to place the e-mail in the Outbox.

The e-mail is sent when you synchronize or it is sent
automatically if you are connected to the Internet or your
network through an e-mail service.

4. If you do not want to send your e-mail yet, tap OK to leave

your e-mail in the Drafts folder.

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Add an attachment
1. From the Start menu, tap Inbox.

2. Tap New to write a new e-mail.

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3. Tap Edit.

4. Tap Add Attachment to see all folders in My Documents.

5. Tap the file you want to attach.

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See the file name you selected below the body of the e-mail.

Receive e-mail
Receive e-mail by synchronizing your iPAQ Pocket PC Inbox
with your computer using ActiveSync 3.5 or connecting to the
Internet or your network through an e-mail service.
Use the ActiveSync folder to send and receive e-mail through
ActiveSync 3.5. You see the name of the folder you are using at
the bottom of the screen. If you are using an e-mail service, use
that folder to send and receive e-mail.
If you are using ActiveSync 3.5, you can synchronize your
personal folders from Outlook on your computer with Inbox on
your iPAQ Pocket PC.

✎ You do not receive e-mail attachments by default. You can select

this option in ActiveSync.

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1. From the Start menu, tap Inbox.

2. Tap Services.

3. Tap the e-mail service you want to use.

4. If you have not set up an e-mail service, synchronize your
iPAQ Pocket PC with your computer.
a. From the Start menu, click Programs then click
ActiveSync.
b. Click Sync.

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Open e-mail
1. From the Start menu, tap Inbox.

2. Tap the down arrow next to Inbox to see a list of your folders.

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3. Tap the folder where you have saved the e-mail.

4. Tap the e-mail to open it.

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Delete e-mail
When you delete e-mail, it is placed in the Deleted Items folder,
but the e-mail is not permanently deleted until you tap Empty
Deleted Items from the Tools menu.
1. From the Start menu, tap Inbox.

2. Tap the folder where you have saved the e-mail.

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3. Tap and hold the e-mail you want to delete.

4. Tap Delete to move the e-mail to the Deleted Items folder.

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5. Tap Tools, then Empty Deleted Items to permanently delete

the e-mail.

Move e-mail
1. From the Start menu, tap Inbox.

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2. Tap the folder where you have saved the e-mail.

3. Tap and hold the e-mail you want to move.

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4. Tap Move To.

5. Tap the folder where you want to move the e-mail to.

6. Tap OK to move the e-mail.

Open folder
If you are using ActiveSync 3.5, open the default folders or open
your personal folders that you have synchronized from Outlook
on your computer with the Inbox on your iPAQ Pocket PC.
If you are using an e-mail service, open the default folders or
open any folder that you have created.

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1. From the Start menu, tap Inbox.

2. Tap the down arrow next to Inbox to see a list of your folders.

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3. Tap a folder to see the e-mail in that folder.

Manage folders
You can use folders to organize your e-mail if you are using an
e-mail service. You can create additional folders that you can
rename or delete.
If you are using ActiveSync 3.5, you cannot create additional
folders in the Inbox. However, you can synchronize your personal
folders from Outlook on your computer with Inbox on your iPAQ
Pocket PC. You cannot rename or delete these folders in Inbox.
1. From the Start menu, tap Inbox.

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2. Tap Services.

3. Tap the e-mail service you want to use.

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4. Tap Tools.

5. Tap Manage Folders...

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6. Tap New to create a new folder.

7. Tap Rename to rename a folder.

8. Tap Remove Folder to delete a folder you created.

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9. Tap Yes to permanently delete the folder.

Record Voice
You can record your voice or any other sound as a note within the
Calendar, Contacts, Notes, and Tasks applications. In the Notes
application, you can create stand-alone recordings, which are
stored as separate .wav files in File Explorer.
Hint: To quickly make a recording, press the Record button.

lMake a recording
1. From the Start menu, tap Notes.

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2. Tap the cassette tape icon to see the recording controls.

3. Tap the Record icon to start recording.

4. Position the microphone to record your voice or other sound.

5. Tap the Stop icon to finish recording. You will see the
Speaker icon in the upper left corner of the screen.

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Listen to a recording
1. From the Start menu, tap Notes.

2. Tap the Note icon.

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3. Tap the Speaker icon to listen to a recording.

Take Notes
You can take notes in the Calendar, Contacts, Notes, and Tasks
applications. You can type, write, or draw in your note. In the
Notes application, you can create a blank note or a note based on
a template.
You can create a note from the Start menu or Today screen.

Create a note
1. From the Start menu, tap Notes.

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2. Tap New.

3. Tap anywhere and enter your note.

4. Tap OK to save your note and place it in the list of notes.

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3
Scheduling

Your Compaq iPAQ Pocket PC H3800 Series helps you keep

track of your schedule in many ways. You can:
■ See information at a glance on the Today screen
■ Set appointments and create reminders with the Calendar
■ Create a task list

Use the Today Screen

You see the Today screen when you first turn on your iPAQ
Pocket PC. Use the Today screen to view your:
■ Owner information
■ Upcoming appointments
■ Unread and unsent messages
■ Tasks that need to be completed

Create information
From the Today screen, create new information, including:
■ Appointments
■ Contacts
■ E-mail
■ Excel Workbook Information
■ Notes

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■ Tasks
■ Word documents
1. From the Start menu, tap Today.
2. Tap New.

3. Tap an option to create a new item.

4. Tap OK when finished creating new item.

Change information
From the Today screen, you can change:
■ Owner information
■ Upcoming appointments
■ Unread and unsent messages
■ Tasks that need to be completed

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For more information on changing these items, see the

appropriate instructions for each task in this guide. For example,
to create a new appointment, see the “Schedule appointments”
later in this guide.
1. From the Start menu, tap Today.
2. Tap the information you want to change.

3. Enter or change the information.

4. Tap OK to save changes and return to the Today screen.

Change Settings
From the Today Settings screen, you can:
■ Add a picture as the background
■ Select the information you see
■ Set the order of the information
■ Decide when to see the Today screen
1. From the Start menu, tap Settings.
2. Tap Today.

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3. Select “Use this picture as the background” check box.

4. Tap Browse to select a picture from File Explorer.

5. Tap the Items tab to select or reorder the information on the
Today screen.
6. Tap an item to highlight it.

7. Tap Move Up or Move Down to change the order of items on

the Today screen.

✎ You cannot change the placement of the Date on the Today

screen.

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8. Tap the down arrow associated with “Display Today screen if

device is not used for...hours” check box to determine how
many hours must pass before the Today screen displays.
9. Tap OK.

Customize the Today Screen with

Dashboard
You can use Dashboard to customize the Today screen. You can:
■ View information on the Today screen for your Calendar,
Inbox, Tasks, or Contacts
■ See appointments for other dates
■ Change the font size
■ Open the Calendar, Inbox, Tasks, and Contacts applications
from the Today screen
■ Open other applications you have installed from the Today
screen
■ Customize the background and icons on the Today screen
■ Customize the information displayed on the Today screen for
your Calendar, Inbox, Tasks, and Contacts

✎ ToCompanion
use the Dashboard, you must install it from the
CD.

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View information
You can view Calendar, Inbox, Tasks, or Contact information on
the Today screen by tapping the appropriate icon.
1. From the Start menu, tap Today.

2. Tap the appropriate icon to view your Calendar, Inbox, Tasks,

or Contacts information on the Today screen.

Change view
You can change the Calendar, Inbox, Tasks, and Contacts
information on the Today screen and choose, for example, to:
■ Enable an automatic refresh of your calendar and task
information
■ Show from and size information about your e-mail

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1. From the Start menu, tap Today.

2. Tap the Options icon.

3. Tap the Agenda, e-mail, Tasks, or My Dash tab.

4. Tap the left and right arrows to scroll through the tabs.

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5. Tap Show Options and select your options.

6. Tap OK to save changes.

Change font size

You can change the size of the font used on the screen.
To increase the font size, tap the Font icon twice. If you tap the
Font icon a third time, the font returns to the original size.
1. From the Start menu, tap Today.

2. Tap the Font icon to change the font size.

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See appointments
1. From the Start menu, tap Today.

2. Tap the Calendar icon to view information for your

Calendar.
3. Tap the left and right arrows next to the Clock icon to see
other dates.

Open applications
You can open the Calendar, Inbox, Tasks, or Contacts
applications by tapping the Quick Launch icon.
1. From the Start menu, tap Today.

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2. Tap the appropriate icon to view your Calendar, Inbox, Tasks,

or Contacts information on the Today screen.

3. Tap the Quick Launch icon to open that application.

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Add applications to Launcher

1. From the Start menu, tap Today.

2. Tap the Launcher icon.

3. Tap and hold below the Launcher bar to see a pop-up menu.
4. Tap New.
5. Select the application to add to Launcher.
6. Tap OK.

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Open Launcher applications

You can open other applications you have installed from the
Today screen by tapping the Launcher icon.
1. From the Start menu, tap Today.

2. Tap the Launcher icon.

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3. Tap the Launcher down arrow.

4. Tap Programs or Games.

5. Tap the application you want to open.

Change background/icons
You can change the background and icons (the “skin”) of the
Today screen.
1. From the Start menu, tap Today.

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2. Tap the Options icon.

3. Tap the Skins tab.

You can use the left and right arrows to scroll through
the tabs.

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4. Tap the Skin down arrow to select the backgrounds and icons
to use for the Today screen.

5. Tap OK.

Use the Calendar

You can use the Calendar to schedule appointments and set
reminders. You can view your calendar by
■ Agenda
■ Day
■ Week
■ Month
■ Year
You should keep the amount of information in your appointments
small in order to conserve memory.
Hint: Press the Calendar application button on the Today screen
to navigate quickly to Calendar.

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Look at the calendar

By default, the Calendar first appears in the Agenda view. The
Agenda view provides the most detail about your appointments.
From the Start menu, tap Calendar to view your appointments.

Change the calendar view

By default, the Calendar first appears in the Agenda view, which
provides the most detail about your appointment. You can also
view your calendar by:
■ Day
■ Week
■ Month
■ Year
1. From the Start menu, tap Calendar.

2. Tap the Agenda, Day, Week, Month, or Year icon to see

your calendar in that view.

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Customize the calendar appearance

You can change the appearance of your calendar by setting the 1st
day of the week, deciding how many days in a week you want to
view, showing the number of weeks and the half-hour time slots,
deciding to use a large font, and deciding to set reminders for new
items. You can also display several icons that give visual
information about your appointments, including:
■ Reminder
■ Recurs
■ Note
■ Location
■ Attendees
■ Private
You can determine whether to send meeting requests through
ActiveSync 3.5 or an e-mail service.
1. From the Start menu, tap Calendar.
2. Tap Tools.

3. Tap Options.
4. Select the calendar options.
5. Tap OK.

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Schedule appointments
You should keep the amount of information in your appointments
small to conserve memory.
Hint: You can schedule an appointment and set a reminder from
the Today screen.
1. From the Start menu, tap Calendar.
2. Tap New to schedule an appointment.
3. Enter a subject or select from the Subject drop-down list.

4. Tap any item to enter additional information.

5. Tap OK to schedule the appointment.

Create reminders
You can create a reminder when you are scheduling an
appointment or you can do it at a
later date.
1. From the Start menu, tap Calendar.
2. Tap an appointment.

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3. Tap Edit.

4. Tap the second Reminder field to select the time interval

between reminders.The default is 15 minutes.

Delete appointments
1. From the Start menu, tap Calendar.
2. Tap an appointment.
3. Tap Tools.
4. Tap Delete Appointment.

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Categorize appointments
You can use categories to filter the appointments in your calendar.
1. From the Start menu, tap Calendar.
2. Tap an appointment.
3. Tap Edit.
4. Tap the Categories field to see a list of available categories.
5. Tap Add/Delete to create a category.
6. Enter the name of the new category.

7. Tap Add.
8. Tap OK to place your appointment in the category.
9. Tap the Categories field to place your appointment in more
categories.

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10. Tap additional category names to select them.

11. Tap OK to list the categories you selected in the Categories

field.
12. Tap OK to save the category information and return to the
Calendar screen.

Request meetings
You can schedule a meeting and send a meeting request through
ActiveSync 3.5 or an e-mail service.

✎ You must enter contacts with e-mail addresses in the Contacts

application and set up the Inbox application to send and receive
e-mail before you can send a meeting request.

1. From the Start menu, tap Calendar.

2. Tap Tools.
3. Tap Options.
4. Tap the “Send meeting requests via” down arrow.
5. Tap the e-mail service you want to use to send a meeting
request, then tap OK.
6. Tap New to create a new appointment.

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7. Enter the information.

8. Tap the Attendees field.
9. Tap the contacts you want to invite to the meeting.
10. Tap OK to add the attendees.
11. Tap OK to schedule the meeting.
12. Tap Yes to inform attendees about the meeting.

Use Tasks
You use Tasks to:
■ Create new tasks
■ Set a reminder for a task
■ Delete a task
■ Sort your task list by category, status, priority, subject, start
date, and due date

Create a task
You can create a task from the Today screen.
1. From the Start menu, tap Tasks.
2. Tap New to create a new task.

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3. Enter a subject or select from the Subject drop-down list.

4. Tap any item to enter additional information.

5. Tap Due to add a due date for the task.
6. Tap Reminder, then select “Remind me.”
7. Tap the date to select when you want to be reminded.
8. Tap OK to set the reminder and create the task.

Create a task quickly

You can create a task quickly by customizing Tasks, so you see an
Entry Bar at the top of the Tasks screen.
1. From the Start menu, tap Tasks.

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2. Tap Tools.
3. Tap Entry Bar.
4. Enter the subject.
5. Set a priority:
a. For high priority, tap the exclamation point.
b. For low priority tap the down arrow icon.
c. For normal priority, do not tap an icon.
6. Tap outside the Entry Bar to add the task to your task list.

Delete a task
1. From the Start menu, tap Tasks.
2. Tap the task you want to delete.
3. Tap Tools.
4. Tap Delete Task.
5. Tap Yes to permanently delete the task.

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Sort tasks
1. From the Start menu, tap Tasks.

2. Tap the down arrow at the top left of the screen to sort the
task list by category.
3. Select a category.

4. Tap the down arrow at the top right of the screen to sort the
task list by status, priority, subject, start date, or due date.

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5. Select a sort option.

Change appearance of tasks

You can change the appearance of Tasks to use a large font, show
the start and end dates, and set reminders for new items.
1. From the Start menu, tap Tasks.
2. Tap Tools.
3. Tap Options.
4. Select the Tasks options.
5. Tap OK.

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4
Using Software

You can use the applications on your Compaq iPAQ Pocket PC

H3800 Series to:
■ Open or create Word documents
■ Open or create Excel workbooks
■ Read eBooks with Microsoft Reader

Use Pocket Word

You can create new Word documents from your iPAQ Pocket PC
or synchronize existing Word documents from your computer to
your iPAQ Pocket PC.
Microsoft ActiveSync 3.5 converts Word documents into the
Pocket Word format and changes the .doc extension to a .psw
extension.

Ä CAUTION: Because ActiveSync 3.5 converts Word documents into

the Pocket Word format, you may lose some formatting from the
original Word document. Some formatting information (for example,
the margins and the paper size) may be restored when the Pocket
Word documents are synchronized with your computer and
converted back to the Word format.

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Pocket Word does not support:

■ Columns
■ Numbered lists
■ Headers and footers
■ Footnotes
■ Style sheets

Open a Word document

Using ActiveSync 3.5, you can move existing Word documents to
your iPAQ Pocket PC, convert them automatically to the
Pocket Word format, and open them. Pocket Word recognizes
and displays documents in one folder below My Documents.
For example, if you created another folder in the Personal folder
in My Documents, the documents in that folder will not be
shown.
1. From the Start menu, tap Programs.

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2. Tap Pocket Word.

3. Tap a document to open it.

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Create
You can create a new document from the Today screen.
1. From the Start menu, tap Programs.

2. Tap Pocket Word.

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3. Tap New to create a new document.

4. Tap View, then tap Toolbar to format text.

5. Tap OK to close and save the document.

The document is automatically saved as a Pocket Word
Document with the first few words of your text as its name.
You may want to rename it.

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Hint: You should save important documents in the iPAQ File

Store folder located in the File Explorer on your iPAQ
Pocket PC. Documents in the iPAQ File Store are held in ROM
and will not be lost if you perform a hard reset of your iPAQ
Pocket PC or if the battery loses its charge. The iPAQ File Store
can store between 5 and 6 MB of information, depending on the
model.

Change the Pocket Word options

You can select:
■ A default template
■ Whether documents are stored in main memory or on a
memory card
■ Which types of documents are displayed in the list view
1. From the Start menu, tap Programs.

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Using Software

2. Tap Pocket Word.

3. Tap Tools.

4. Tap Options.

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Using Software

5. Tap the Default template down arrow to select a default

template.

6. Tap the Save to down arrow to store documents in main

memory or on a memory card.

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Using Software

7. Tap the Display in list view down arrow to select which types
of documents to display in the list view.

8. Tap OK to save the options.

Find more help for Pocket Word

1. From the Start menu, tap Help.

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Using Software

2. Tap Pocket Word.

Use Pocket Excel

You can create Excel workbooks from your iPAQ Pocket PC or
synchronize existing Excel workbooks from your computer to
your iPAQ Pocket PC. ActiveSync 3.5 converts Excel workbooks
into the Pocket Excel format and changes the .xls extension to
a .pxl extension.

Ä CAUTION: Because ActiveSync 3.5 converts Excel workbooks into

the Pocket Excel format, you may lose some formatting from the
original Excel workbook.

Pocket Excel does not support:

■ Data validation
■ Cell notes
■ Add-ins
■ Protection
■ Scenarios
■ Object charts

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Using Software

■ Vertical alignment
■ Text boxes
■ Embedded OLE objects
■ Hyperlinks

Open

Ä CAUTION: Pocket Excel only recognizes and displays documents

in one folder below My Documents. For example, if you created
another folder in the Personal folder in My Documents, the
documents in that folder will not be shown.

1. From the Start menu, tap Programs.

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Using Software

2. Tap Pocket Excel.

3. Tap a workbook to open.

Create a Workbook
You can create a new workbook from the Today screen.
1. From the Start menu, tap Programs.

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Using Software

2. Tap Pocket Excel.

3. Tap New to create a new workbook.

4. Tap OK to close and save the workbook.

The workbook is automatically saved as a Pocket Excel
workbook named Book1. Depending on how many
workbooks you have created since opening Pocket Excel, you
may want to rename it.

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Using Software

Hint: You should save important workbooks in the iPAQ File

Store folder located in File Explorer on your iPAQ Pocket PC.
Workbooks in the iPAQ File Store are held in ROM and will not
be lost if you perform a hard reset of your iPAQ Pocket PC or if
the battery loses its charge. The iPAQ File Store can store
between 5 and 6 MB of information, depending on the model.

Options
You can change options to select:
■ A template for new workbooks
■ Whether workbooks are stored in main memory or on a
memory card
■ Which types of workbooks are displayed in the list view
1. From the Start menu, tap Programs.

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Using Software

2. Tap Pocket Excel.

3. Tap Tools.

4. Tap Options.

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Using Software

5. Tap the Template for new workbook down arrow to select a

template.

6. Tap the Save new workbooks to down arrow to store

workbooks in main memory or on a memory card.

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Using Software

7. Tap the Files to display in list view down arrow to select

which workbooks are displayed in the list view.

8. Tap OK to save the options.

Help
1. From the Start menu, tap Help.

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Using Software

2. Tap Pocket Excel.

Use Microsoft Reader

Use Microsoft Reader to read and listen to eBooks. You may need
to activate Microsoft Reader before you can copy protected
eBooks from the Internet. To activate your reader, you must have
a Hotmail, MSN, or Passport account.
The Microsoft Reader may not be available in your country.

✎ ACD,detailed eBook guide is available, in some countries, on the

and you can also copy it to your iPAQ Pocket PC.

Activate
You must activate the Microsoft Reader to copy protected
eBooks.
1. Connect your iPAQ Pocket PC to your computer.
2. Open Internet Explorer on your computer.
3. Go to http://das.microsoft.com/activate.

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Using Software

Copy
You can copy eBooks from any eBook retailer to your
iPAQ Pocket PC.
1. Connect your iPAQ Pocket PC to your computer.
2. Go to any eBook retailer’s Web site and follow the directions
for downloading or installing files to your iPAQ Pocket PC.
Hint: You should copy important eBooks to the iPAQ File Store
folder located in File Explorer on your iPAQ Pocket PC. eBooks
in the iPAQ File Store are held in ROM and will not be lost if
you perform a hard reset of your iPAQ Pocket PC or if the battery
loses its charge. The iPAQ File Store can store between 5 and 6
MB of information, depending on the model.

Delete
You can delete an eBook from your iPAQ Pocket PC library. If
your eBook is stored on your computer, you can copy it again to
your iPAQ Pocket PC.
1. From the Start menu, tap Programs.

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Using Software

2. Tap Microsoft Reader.

3. Tap and hold the title of your eBook.

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Using Software

4. Tap Delete.

5. Tap Yes.

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Using Software

Read an eBook
Read your eBook from start to finish or select specific topics. If
you close your eBook and later want to open it, your ebook will
open on the last page you read.
1. From the Start menu, tap Programs.

2. Tap Microsoft Reader.

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Using Software

3. Tap the title of your eBook.

4. Tap the page number or left and right arrows to move

backward and forward in the book.
Hint: To jump to a topic, tap a link. Links can occur throughout
the text or table of contents. To return from a link, tap the title of
the eBook, then tap Return.

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Using Software

Listen to an eBook
You can listen to an Audible eBook on your iPAQ Pocket PC. For
more information on buying and listening to Audible eBooks, go
to http://www.audible.com.
1. From the Start menu, tap Programs.

2. Tap Microsoft Reader.

3. Tap the title.

4. Tap Play to listen to the book.
5. Tap Stop to quit listening to the book.

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Using Software

Annotate your eBook

Annotate your eBook text by:
■ Creating Bookmarks
■ Highlighting Words Or Phrases
■ Attaching Notes
■ Creating drawings
1. From the Start menu, tap Programs.

2. Tap Microsoft Reader.

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Using Software

3. Tap the title.

4. Highlight and hold the text where you want to create a

bookmark, highlight, attach a note, or create a drawing.

5. Tap Add Bookmark, Add Highlight, Add Text Note, or

Add Drawing from the pop-up menu.

Change the Microsoft Reader options

Customize Microsoft Reader to meet your individual needs.
Choose to see visual guides, allow annotations (bookmarks,
text notes, drawings, or highlights), or adjust the size of the font.

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Using Software

1. From the Start menu, tap Programs.

2. Tap Microsoft Reader.

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Using Software

3. Tap Settings.

4. Tap the Visual Guides option.

5. Tap Page 1.
6. Select the Annotations options.
7. Tap Page 2.

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Using Software

8. Tap and drag the cursor along the ruler to adjust the font size.

9. Tap Library to return to the list of eBooks.

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5
Expansion Packs

If you would like to increase the storage and connectivity of your

Compaq iPAQ Pocket PC H3800 Series, use the optional:
■ Single-Slot or Dual-Slot PC Card Expansion Pack
■ CompactFlash Card Expansion Pack
■ Expansion Pack Plus
For more information go to Compaq web site
(www.compaq.com) or see the Accessories Information brochure.
Also, if you would like to increase the memory of your iPAQ
Pocket PC without purchasing an expansion pack, install an
optional Secure Digital (SD) card into the SD memory slot.

Use the Single-Slot or Dual-Slot PC Card

Expansion Pack
You can use the optional Single-Slot or Dual-Slot PC Card
Expansion Pack to:
■ Create dial-up and wireless connections with optional cards
■ Expand memory with optional cards
■ Attach options
■ Hold two Type II cards or one Type III card (Dual-Slot PC
Card Expansion Pack only)

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Expansion Packs

Ä CAUTION: You cannot install CompactFlash (CF) cards into the

Single-Slot or Dual-Slot PC Card Expansion Pack unless you have
a PC adapter. Otherwise, install CompactFlash cards only into the
CF Card Expansion Pack.

Install the expansion pack

1. Slide the iPAQ Pocket PC into the expansion pack until it
snaps into place.
2. Push firmly to attach the iPAQ Pocket PC connector to the
expansion pack. The iPAQ Pocket PC automatically
recognizes the expansion pack.

Find information
You can locate information about the Single-Slot or Dual-Slot PC
Card Expansion Packs at:
www.compaq.com/products/handhelds/pocketpc/expansion_packs.shtml

Use the CompactFlash Card

Expansion Pack
You can use the optional CompactFlash (CF) Card Expansion
Pack to:
■ Create a dial-up connection with optional cards
■ Expand memory with optional cards
■ Hold Type I or II cards

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Expansion Packs

Ä CAUTION: Use CompactFlash cards only in the CF Card

Expansion Pack.

Install the card expansion pack

1. Slide the iPAQ Pocket PC into the expansion pack until it
snaps into place.
2. Push firmly to attach the iPAQ Pocket PC connector to the
expansion pack. The iPAQ Pocket PC automatically
recognizes the expansion pack.

Find information
You can locate information about the CF Card Expansion
Packs at:
www.compaq.com/products/handhelds/pocketpc/expansion_packs.html

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6
Expansion Cards

Use cards if you would like to expand the memory and

connectivity of your Compaq iPAQ Pocket PC H3800 Series.
You can:
■ View the content of memory cards
■ Use the optional 802.11 card to connect wirelessly
■ Use an optional modem card to connect to the Internet or
your network
■ Use an optional CompactFlash card to connect to a LAN or to
the Internet or to expand the memory of your iPAQ
Pocket PC
■ Use an optional Secure Digital (SD) Card to expand the
memory of your iPAQ Pocket PC

If you would like... Then install the...

Wireless connectivity 802.11card
To increase memory SD memory card
LAN or modem connectivity Modem, CompactFlash modem
card, or CompactFlash LAN card

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Expansion Cards

✎ Several vendors manufacture memory and connectivity cards that

are compatible with the optional Single-Slot or Dual-Slot PC
Card Expansion Packs and CF Card Expansion Packs.

To see a list of the compatible PC cards, go to:

www.compaq.com/products/handhelds/pocketpc/pccardlist.shtml

View the Content of Memory Cards

View the files that are located on your optional CompactFlash or
Secure Digital cards using File Explorer.
1. From the Start menu, tap Programs.

2. Tap File Explorer.

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Expansion Cards

3. Tap the Storage Card icon to see a list of files and folders.

Use the Optional 802.11 Card for Wireless

Connection
Use the optional 802.11 card to connect wirelessly to the Internet
or to a network with your iPAQ Pocket PC.

Install the 802.11 card

1. Install the Single-Slot or Dual-Slot PC Card Expansion Pack.
2. Insert the 802.11 card into the Single-Slot or Dual-Slot PC
Card Expansion Pack. Push the connection edge of the card
firmly into the expansion pack slot.

✎ Ifinstructions
your 802.11 card is not recognized, follow the manufacturer’s
to install the driver.

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Expansion Cards

Remove the 802.11 card

1. Close all applications using the 802.11 card.
2. Push the eject button.
3. Pull the 802.11 card from the expansion pack.

Find information
You can locate information about 802.11 cards at:
www.compaq.com/products/handhelds/pocketpc/pccardlist.shtml

Use the Optional Modem Card

Use an optional modem card to connect your iPAQ Pocket PC to
the Internet or a network, but you must connect with a cable
rather than through a wireless connection.

Install the modem card

1. Install the Single-Slot or Dual-Slot PC Card Expansion Pack.
2. Insert the modem card into the Single-Slot or Dual-Slot PC
Card Expansion Pack. Push the connection edge of the card
firmly into the expansion pack slot.

✎ Ifinstructions
your modem card is not recognized, follow the manufacturer’s
to install the driver.

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Expansion Cards

Remove the modem card

1. Close all applications using the modem card.
2. Push the eject button.
3. Pull the modem card from the expansion pack and cable.

Find information about modem cards

You can locate information about modem cards at:
www.compaq.com/products/handhelds/pocketpc/pccardlist.shtml

Use Optional CompactFlash Card

You can use an optional CompactFlash (CF) card to:
■ Create a LAN connection with a CompactFlash LAN card.
Your PC must be configured for a network connection, have
an Ethernet card, and have an Ethernet hub or a crossover
cable
■ Create a modem connection with a CompactFlash modem
card, which requires a phone line and a dial-up Internet
Service Provider
■ Increase the memory capacity of your iPAQ Pocket PC with a
CompactFlash memory card
With a CF card, you must connect to a LAN or the Internet with a
cable (Ethernet or phone line).

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Expansion Cards

Install the CF card

Ä CAUTION: We recommend that you connect your iPAQ Pocket PC

to the AC adapter when installing the expansion pack.

1. Install the CompactFlash (CF) Card Expansion Pack.

2. Insert a CF card into the CF Card Expansion Pack. Push
the connection edge of the card firmly into the expansion
pack slot.

Remove the CF card

1. Close all applications using the CompactFlash (CF) card.
2. Pull the CF card from the expansion pack.

Find information
You can locate information about CF cards at:
www.compaq.com/products/handhelds/pocketpc/cfcardlist.shtml

Use Optional Secure Digital Memory Card

You can use an optional Secure Digital (SD) memory card to
increase the memory capacity of your iPAQ Pocket PC.

Ä CAUTION: Install the SD card only into the SD slot on the iPAQ
Pocket PC. You cannot install this card into a Single-Slot or
Dual-Slot PC Card Expansion Pack or a CompactFlash Card
Expansion Pack.

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Expansion Cards

Install the SD card

1. Locate the Secure Digital (SD) slot on your iPAQ Pocket PC.
2. Insert the SD memory card into the external SD slot.
3. Push the connection edge of the card firmly into the external
slot until it clicks into place or is flush with the top of the slot.

Remove the SD card

1. Close all applications and files using the Secure Digital (SD)
memory card.
2. Push down on the SD memory card.
3. Pull the SD memory card from the slot.

Find information
You can locate information about SD memory cards at:
www.compaq.com/products/handhelds/pocketpc/cfcardlist.shtml

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7
Troubleshooting

Use the following suggestions to troubleshoot problems with

Compaq iPAQ H3800 Pocket PC.

The symptom
or situation
is... A possible remedy is...
I cannot see ■ Make sure the screen is on.
anything on the ■ Make sure the iPAQ Pocket PC is connected to the AC
screen. adapter and the universal cradle.
I cannot keep ■ Always keep the iPAQ Pocket PC connected to a
my battery universal cradle or AC adapter when you are not
charged. using it.
■ In the backlight settings slide the bar to the lowest level
to conserve the most power.
The backlight Change the time the backlight stays on and choose to have
keeps turning the backlight turn on when you touch the screen or push a
off. button.
Microsoft ■ Make sure your connection is secure.
ActiveSync 3.5 ■ Make sure the screen is on.
cannot locate
■ Make sure the battery is charged.
my iPAQ
Pocket PC ■ Remove your iPAQ Pocket PC from the cradle or cable,
when I press the Power button, then put it back in the cradle or
synchronize. connect it to the cable.
■ Insert the stylus into the Unit Reset Switch, then press
the switch for one second.

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Troubleshooting

The symptom
or situation
is... A possible remedy is...
I want to travel ■ Back up your information.
with my iPAQ ■ Take a copy of your backup with you on a
Pocket PC. CompactFlash memory card.
■ Disconnect all external devices.
■ Take the AC adapter with you.
■ Keep your iPAQ Pocket PC in a protective case and
take it with your carry-on luggage.
I want to travel ■ Follow the instructions in “I want to travel with my iPAQ
internationally Pocket PC.”
with my iPAQ ■ Make sure you have the modem, cable, and plug
Pocket PC. adapter appropriate for the country you are visiting.
I want to ship ■ Back up your information.
my iPAQ ■ Disconnect all external devices.
Pocket PC to a
■ Pack your iPAQ Pocket PC and all external devices in
repair facility.
protective packaging.
I cannot ■ Make sure you have a compatible Ethernet/LAN card.
connect to a ■ Make sure you have a DHCP server.
network.
■ Make sure you have added the necessary server
information.
■ Make sure the network is not busy.
■ Make sure the proper drivers for your card are installed.
■ Make sure your user name and password are correct.
I cannot find the Tap the Keyboard icon.
keyboard.
I cannot open Synchronize with Microsoft ActiveSync 3.5 to link your
e-mail in the e-mail from your iPAQ Pocket PC to your computer.
Inbox after I
restore using
Microsoft
ActiveSync 3.5.

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Troubleshooting

The symptom
or situation
is... A possible remedy is...
I try to open the Limit the number of e-mail services you create.
Inbox, but
receive an error
or the
application
hangs.
I get an error Try using a more compressed recording format in Calendar
when I try to or Tasks (e.g., 8,000 Hz, Mono (.7 KB/s) is the most
record a note in compressed format available).
Calendar or in
Tasks.
I want to see ■ From the Start menu, tap Calendar.
the current ■ Tap the Go-to-Today icon to see today’s date.
date.
I cannot see all Make sure the appointment you created is in the selected
of my category.
appointments.
I cannot find the Pocket Word and Excel only recognize and display
document or documents in one folder below My Documents. For
workbook I example, if you created another folder in the Personal folder
saved. in My Documents, the documents in that folder will not be
shown.
I tried to Pocket Excel does not support all Excel formatting;
synchronize a therefore, Microsoft ActiveSync 3.5 cannot synchronize
workbook and the file.
the file is
unresolved in
Microsoft
ActiveSync 3.5.
I cannot view Create your map in a version 2001 mapping application.
the map that I
created using a
mapping
application on
my computer.

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Troubleshooting

The symptom
or situation
is... A possible remedy is...
I created ■ Navigate to the page that contains the annotation.
annotations in ■ Tap and hold the bookmark, note, or drawing icon or
my eBook and the highlighted text.
cannot figure
■ Tap Delete from the pop-up menu.
out how to
delete them.
I cannot ■ Try to move closer to the device.
discover ■ Make sure the radio is turned on.
another device.
■ Make sure you have not limited your ability to see
devices.
I can see other ■ Try to move closer to the device.
devices, but I ■ Make sure the radio is turned on.
cannot connect
■ Make sure the other device has not restricted your
or exchange
access.
data with them.
■ Check your transmission power.
My range Check your transmission power.
seems to be
degraded in
certain groups.
Other devices ■ Try to move closer to the device.
cannot find my ■ Make sure the radio is turned on.
device.
■ Make sure you have not restricted other devices from
finding yours.
Other devices Make sure you have not restricted other devices from
can discover connecting to yours.
my device, but
they cannot
connect.
Other devices Make sure you have correctly setup your business card
do not receive information.
my correct
business card
information.

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Troubleshooting

The symptom
or situation
is... A possible remedy is...
When I Make sure you have the right to retrieve that information
exchange from the other computer.
business cards,
I do not receive
the device’s
data.
I cannot find my See if they have expired due to inactivity.
device I saved
to a group.
My device is Check your passkey settings.
always asking
me for a
password.
I cannot find Check your shared directory.
files sent to me
by another
device.
I cannot delete This action cannot be performed. The “All Devices” group
the “All cannot be renamed or deleted.
Devices” group.
I cannot get my Make sure you have firmly pushed the iPAQ Pocket PC into
iPAQ Pocket PC the expansion pack.
to recognize the
expansion
pack.
I cannot insert ■ Make sure you are not inserting the card at an angle.
my card. ■ Make sure you insert the connection area first.

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Troubleshooting

The symptom
or situation
is... A possible remedy is...
I cannot ■ Make sure your card is properly inserted into the
establish a memory slot on your expansion pack.
connection. ■ Follow the manufacturer’s instructions to install the
driver.
My iPAQ Perform a soft reset of your iPAQ Pocket PC by inserting the
Pocket PC stylus into the unit reset switch at the bottom of your iPAQ
cannot Pocket PC, then pressing the switch for one second.
recognize my
card.

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A
Regulatory Notices

Federal Communications Commission

Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:
■ Reorient or relocate the receiving antenna
■ Increase the separation between the equipment and receiver
■ Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected
■ Consult the dealer or an experienced radio or television
technician for help

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Regulatory Notices

Modifications
The FCC requires the user to be notified that any changes or
modifications made to this device that are not expressly approved
by Compaq Computer Corporation may void the Reference
authority to operate the equipment.

Cables
Connections to this device must be made with shielded cables
with metallic RFI/EMI connector hoods in order to maintain
compliance with FCC Rules and Regulations.

Declaration of Conformity for products marked

with the FCC logo—United States only
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
For questions regarding your product, contact:
Compaq Computer Corporation
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call 1-800-652-6672 (1-800-OK COMPAQ)
For questions regarding this FCC declaration, contact:
Compaq Computer Corporation
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call (281) 514-3333
To identify this product, refer to the Part, Series, or Model
number found on the product.

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Regulatory Notices

Canadian Notice
This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.

Avis Canadien
Cet appareil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.

European Union Notice

Products bearing the CE marking comply with both the EMC
Directive (89/336/EEC) and the Low Voltage Directive
(73/23/EEC) issued by the Commission of the European
Community and if this product has telecommunication
functionality, the R&TTE Directive (1999/5/EC).
Compliance with these directives implies conformity to the
following European Norms (in parentheses are the equivalent
international standards and regulations):
■ EN55022 (CISPR 22) - Electromagnetic Interference
■ EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) - Electromagnetic
Immunity
■ EN61000-3-3 (IE61000-3-3) - Power Line Flicker
■ EN 60950 (IEC60950) - Product Safety

Japanese Notice

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Regulatory Notices

Battery Warning

Å WARNING: This computer contains an internal lithium polymer

battery pack. To reduce the risk of fire or burns, do not
disassemble, crush, puncture, short external contacts, or dispose
of in fire or water. Replacement should only be done by a Compaq
authorized service provider using the Compaq spare part for this
computer.

Airline Travel Notice

Use of electronic equipment aboard commercial aircraft is at the
discretion of the airline.

Power Cords
If you were not provided with a power cord for your Compaq
iPAQ Pocket PC HSeries or for an AC power accessory intended
for use with your device, you should purchase a power cord that
is approved for use in your country.
The power cord must be rated for the product and for the voltage
and current marked on the product’s electrical ratings label. The
voltage and current rating of the cord should be greater than the
voltage and current rating marked on the product. In addition, the
diameter of the wire must be a minimum of 0.75 mm 2 /18AWG,
and the length of the cord must be between 5 feet (1.5 m) and 6.5
feet (2 m). If you have questions about the type of power cord to
use, contact your Compaq authorized service provider.
A power cord should be routed so that it is not likely to be walked
on or pinched by items placed upon it or against it. Particular
attention should be paid to the plug, electrical outlet, and the
point where the cord exits from the product.

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Regulatory Notices

Å WARNING: To reduce the risk of personal injury, electrical shock, fire, or

damage to the equipment:

■ Do not disable the power cord grounding plug. The grounding

plug is an important safety feature.
■ Plug the equipment into a grounded (earthed) electrical outlet
that is easily accessible at all times.
■ Disconnect power from the equipment by unplugging the power
cord from the electrical outlet.
■ Do not place anything on power cords or cables. Arrange them
so that no one may accidentally step on or trip over them.
■ Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug
■ Do not use converter kits sold for appliances to power the
computer.

Reference Guide A–5

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253194-002.book Page 1 Monday, March 4, 2002 10:11 AM

B
Hardware Specifications

System Specifications
Specifications

System Feature Compaq iPAQ H3800 Series

Processor StrongARM SA-1110
Memory 32 MB SDRAM or greater
Display Color TFT, 240 x 320 pixels, 64K-color support,
.24-dot pitch
LED Backlight Multi-level brightness adjustment, light sensor for
automatic adjustment of brightness level
Audio Speaker, 3.5 mm stereo headphone jack
Infrared IrDA, data transfer up to 115.2 Kb per second
Bluetooth Some models
Communications Communication port, Expansion Pack connector
Indicators 3 mode alarm notification:
Flashing green LED, tone, pop-up message
Charge active: flashing/solid amber LED
Bluetooth active: flashing/sound blue LED
Battery Lithium Polymer

Reference Guide B–1

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Hardware Specifications

Physical Specifications
Compaq iPAQ Pocket PC H3800
US Metric
Length 5.28 in 134.0 mm
Width 3.30 - 3.03 in tapering 84.0 - 77.0 mm tapering
Depth 0.63 in 15.9 mm
Weight 6.49 oz 184 g

Operating Environment
Environment
US Metric
Temperature Operating 32° to 104°F 0° to 40°C
Nonoperating -22° to 140°F -30° to 60°C
Relative Humidity Operating 10 to 90% 10 to 90%
Nonoperating 10 to 90% 10 to 90%
Maximum Altitude Operating 0-15,000 ft 14.7 to 10.1 psia
Nonoperating 0-15,000 ft 14.7 to 10.1 psia

B–2 Reference Guide

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C
Routine Care and Battery
Guidelines

Routine Care
To keep your Compaq iPAQ Pocket PC H3800 Series in good
condition and working properly, follow these guidelines:
■ Keep your iPAQ Pocket PC away from excessive moisture
and temperature extremes. Do not expose your iPAQ
Pocket PC to liquids or precipitation.
■ Do not place anything on top of your iPAQ Pocket PC to
prevent damage to the screen.
■ Store your iPAQ Pocket PC in a protective case when not
in use.
■ Clean your iPAQ Pocket PC by wiping the screen and the
exterior with a soft, damp cloth moistened only with water.
■ Avoid exposing your iPAQ Pocket PC to direct sunlight or
strong ultraviolet light for extended periods of time. Also
avoid scratching the surface of the screen and banging it
against hard objects.
■ Only use the iPAQ Pocket PC stylus to prevent scratching the
screen.

Reference Guide C–1

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Routine Care and Battery Guidelines

Battery Guidelines

N Because of the type of battery used in your iPAQ Pocket PC,

follow local regulations regarding the safe disposal of your
iPAQ Pocket PC. Your vendor can advise you on local
regulations, and/or the existence of any battery disposal
programs in operation.

The iPAQ Pocket PC should not be disposed of along with the

general household waste. In order to forward them to recycling or
dispose of them properly, please use the public collection system
or return them to, your authorized partners, or their agents.
In North America, dispose of the iPAQ Pocket PC by taking
advantage of the battery recycling program. You will be provided
with a postage-paid battery pack mailer pre-addressed to a
reclamation facility where the metals are recycled.

Ä CAUTION: To reduce the risk of electrical shock or damage to the

internal components, do not spray liquid directly on the screen or
allow excess liquid to drip inside your iPAQ Pocket PC. Using soap
or other cleaning products on the screen may discolor the finish
and damage the screen.

C–2 Reference Guide

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Index
802.11 memory card 6–3 installing 6–4, 6–6, 6–7
cards, installing 6–3
A
charging the Pocket PC 1–7
AC adapter 1–7
CompactFlash (CF) Card
ActiveSync
Expansion Pack 5–2
back up Pocket PC 2–10
CompactFlash (CF) Cards 6–5
connect to computer 2–1
connect
restore Pocket PC memory
to the Internet 2–12
2–10
to your network 2–12
application buttons
contacts 2–24
customize 1–18
categorize 2–30
applications
create 2–25
close 1–12
delete 2–34
install 1–14
edit 2–27
open 1–12
view 2–27
appointments
convert writing to text 1–36
categorize 3–20
customer support 1–3
delete 3–19
customize
schedule 3–18
application buttons 1–18
AvantGo 2–2
Calendar appearance 3–17
B
D
back up Pocket PC 2–10
date
backlight 1–8
set 1–17
battery C–1
delete
Block Recognizer 1–33
eBook 4–19
C draw on screen 1–34
Calendar 3–15 Dual-slot PC Card Expansion
cards Pack 5–1

Reference Guide Index–1

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Index

E I
eBook Inbox 2–36
annotate 4–25 infrared connection
copy 4–19 connect computer 2–1
delete 4–19 install
listen to 4–24 802.11 memory card 6–3
read 4–22 applications 1–14
e-mail CompactFlash Card 6–6
create 2–38 expansion packs 5–2
delete 2–47 modem card 6–4
manage folders 2–53 Secure Digital card 6–7
move 2–49
K
open 2–45
keyboard 1–29
open a folder 2–51
receive 2–43 L
send 2–38 Letter Recognizer 1–30
e-mail service, set up 2–37 link to Web sites 2–21
enter information 1–26 M
expansion cards memory cards
802.11 memory card 6–3 802.11 6–3
CompactFlash (CF) Cards Secure Digital (SD) card
6–5 6–6
modem card 6–4 view content 6–2
Secure Digital (SD) card Microsoft Reader 4–18
6–6 copy ebooks 4–19
expansion packs 5–1 delete eBook 4–19
F modem card 6–4
files, move to, from computer N
2–8 network, connect 2–12
folders 2–51, 2–53 notes
H write 2–60
help
Word 4–9

Index–2 Reference Guide

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Index

O synchronize
onscreen keyboard 1–29 Excel workbooks 4–10
options, change links to Web sites 2–21
Microsoft Reader 4–26 with your computer 2–2
Word 4–6 Word documents 4–1
word suggestions 1–26 T
P tasks 3–22
Pocket Excel 4–10 time
Pocket Word 4–1 set for home 1–15
set for visiting location
R
1–16
realign screen 1–10
Today screen 3–1
record
Transcriber 1–32
voice 2–57
registration 1–5 U
reminders, set 3–18, 3–22 universal cradle 1–5
restore memory 2–10 V
S view
screen contacts 2–27
realign 1–10 memory card content 6–2
Secure Digital (SD) card 6–6 voice
set recording 2–57
date 1–17 W
time, home 1–15 Web sites
time, visiting location 1–16 synchronize links 2–21
Single-slot PC Card Expansion Windows Explorer 2–8
Pack 5–1 wireless connection, 802.11
specifications B–1 card 6–3
support 1–3 Word 4–1
synchronization, change word suggestions, change
settings 2–6 options 1–26
write on screen 1–34
writing, convert to text 1–36

Reference Guide Index–3