MINING EQUIPMENT MANAGEMENT METRICS

Numerical Benchmark - Metrics

What is needed?
Metrics Calculation / Method What Will I Have? Benchmark
How do we use it?
Operated Hours
88 – 92 %*
Mechanical MA = -------------------------------------------- x 100 (%) Operated Hours;
Operated Hrs. + Downtime Hours* Service Downtime Hrs. Production Estimating Aid:
Availability *May reduce
1 Collect & enter: Daily; - Can production requirements be met today?
toward lower end
(Equipment * Downtime should include all repair reasons & PM. Analyze: Monthly; - Is the trend in MA as desired?
of the range as
Management Focus) CSA contracts may exclude some repair reasons if Monitor/Trend: 12 – 24 months
fleet ages
not included in Contractual Availability guarantees.
Operated Hours;
Operated Hours Total Hours in Period Asset Utilization:
2 Utilization U = -------------------------------- x 100 (%) Collect & enter: Daily; - Fleet burden indicator; 90%
Total Hours in Period Analyze: Monthly; - Operation performance indicator.
Monitor/Trend: 12 – 24 months
Operated Hours
Mean Time Between MTBS* = ------------------------------ Operated Hours;
Reliability Measurement: OHT 60 - 80 hrs.
Stoppages (MTBS)+ Number of Stoppages Stoppage Count
- Machine Reliability & Equipment Management Effectiveness; LHEX / LWL /
3 Collect & enter: Daily;
- Impact of MTBS on Mechanical Availability. TTT 55 – 75 hrs.
+ Formerly MTBF * Include all stoppages, not just failures. Analyze: Monthly;
- Impact of repair / rebuild quality on Mechanical Availability MG 95 – 105 hrs.
It should also include & identify redo and poor Monitor/Trend: 12 months
(mean time between failure)
quality from all repairer/supplier sources
Service Downtime;
Service Downtime Stoppage Count Service Turnaround / Efficiency;
Mean Time To Repair
4 MTTR = ----------------------------- Collect & enter: Daily; - Machine Serviceability; 3 – 6 hours
(MTTR) No. of Stoppages Analyze: Monthly; - Impact of MTTR on Mechanical Availability
Trend: 12 months
Service Man-hours*
Service Man-hours; OHT 0.25 – 0.35
MR = ------------------------------
Operated Hours. Manpower management tool; LHEX / LWL
Maintenance Ratio Operated Hours
5 Collect & enter: Daily; - Labor needed; 0.45 – 0.6
(MR) Analyze: Monthly; - Service & labor efficiency indicator TTT 0.3 – 0.35
* Excludes off-site repairs / rebuilds and site
Trend: Every 5,000 hr increment. MG 0.25
management personnel
Service Downtime with scheduled
Percent of Scheduled Scheduled Service Downtime / unscheduled identification. Service system effectiveness:
6 Service SS = ------------------------------------ x 100% Collect & enter: With every WO; - Who is in control? Maintenance department or the machines? 80%
(SS) Total Service Downtime Analyze: Monthly; - Is the system proactive or reactive?
Trend: 12 months
No. of Scheduled Services within ± 5% Actual Service Intervals (SMU)
Service Accuracy SA = ----------------------------------------------- x 100% Scheduled Service Intervals
Planning / Scheduling efficiency
No. of Scheduled Services (SMU)
7 (SA) Collect & enter: With every WO;
- Are Repair Centers following the schedule? 95%
Visual Method: - General planning accomplishment
Scatter Diagram of Nominal Interval & ± 5%Limits Analyze: Monthly;
Trend: 12 months
Parts Order Count identified as
Warehouse Parts Fill Number of Parts Orders Closed at 1st Request “Closed at 1st Request” and/or
Level PFL = ------------------------------------------------------- “Backorder”.
8 Total Number of Parts Orders Collect & enter: With every PO;
Parts Management Efficiency Indicator > 85%
(PFL) (Also Called
Analyze: Monthly;
“Service Level”) Trend: 12 months

Metrics Master Table Rev090103.doc Revised 18 December 2002 Page 1

 MINING EQUIPMENT MANAGEMENT METRICS
Compliance Benchmarks -- Service Records & Data
Records & Data What Data & Records Needed? What Will I Have? Benchmark
- Date & SMU of the machine start-up; - Reference point of machine & component life;
- Component identification; - Component tracking system input; Summary Report
1 Commissioning Report - Machine system performance data; - Benchmarks for further system performance tests; on File
- Custom product & retrofits identification; - Input for extra parts, tools, literature order;
- Production Data;
- Downtime Data;
- Operator Shift Report
- Mechanical Condition Records;
- Operating Condition Report. All suggested
- Problem Indicator; methods used;
- Fuel & Oil Consumption Data - Application Severity Indicator;
- Component Management Aid.
- Contamination Indicator;
2 Condition Monitoring - Oil Sampling Data - Oil Condition Indicator;
- Mechanical Condition Indicator. Effectiveness
- Detailed Condition indicator; Component Management Aid evaluated through
- Mechanical Inspection Report (including operating tests)
- Test Data. service history
- Fault Codes; analysis
- Onboard Monitoring System (if available) - System Integrity Report;
- Operating Parameter Analysis.
- Diagnostic Test Reports - Data for Statistical Analysis and Trending.
- Machine & System Identifier;
- Date / Time (In / Out), SMU; (Downtime & Delay Analysis Capability)
- Statistical Data
- Labor Data; All shop services
- Parts Usage. documented in a
3 Work Orders (WO) - Problem Description; unique Work
- Problem Resolution; Order.
- Technical Data
- Failure Cause;
- After service Test Data.
Production Data: The ability to analyze & prioritize the problems by component, system, machine, fleet:
- Downtime Count per machine; - Downtime;
Pareto Analysis
- Downtime Count per component (system); - Repair frequency;
reviewed monthly.
- Downtime Hours per machine & component. - Parts Cost;
4
Pareto Analysis - Labor Cost and Time;
Problem
(Top 10 Problems) Work Order Data: - Total Cost;
- Machine System Identity; management
- Chronological Repair History.
- Date, SMU; process in
Problem Management Capability:
- Labor Applied; operation.
- Problem Identification;
- Parts Consumed. - Impact & Severity Quantification.
Work Order Data:
- Machine System Identity;
Effective Service Backlog Management Capability:
- Date, SMU;
- Efficient use of labor; (Suggested)
- Description;
5 Backlog Management - Priority (Urgency)
- Efficient use of downtime; 10% > 60 days
- Effective planning for the shop & production supervisors; 0 % > 90 days
- Estimated Labor Needed;
- Capability to match the workload to available resources.
- Estimated Downtime Required;
- Parts Availability & Delivery Status.

Metrics Master Table Rev090103.doc Revised 18 December 2002 Page 2