CP BRAND AND PRODUCTS

First Dealer Visit presentation

Leonardo Ramirez – Area Sales Manager

Cel: +57-3003462928
Email: Leonardo.Ramirez@icdcompany.com
 Chicago Pneumatic is…

PEOPLE: Chicago Pneumatic People are proud of Chicago

Pneumatic’s over 110-year-long history, and love showing off the
latest product innovation.

PASSION: We place a value on our business partners’ and

customers’ performance, and do our best to make it as easy as
possible to work with Chicago Pneumatic. We collaborate,
helping each other to be more productive, and showing how
Chicago Pneumatic products work better together.

PERFORMANCE: Chicago Pneumatic people are passionate

about performance - passionate about our own professional
performance, the performance of our products, as well as the
one of our colleagues and partners.

People. Passion. Performance.

 Chicago Pneumatic History
1894 Foundation of Chicago Pneumatic. Production of the first single-valve
pneumatic hammer.

1901 Manufacturing of the first air compressor in Franklin.

1912 Two-cycle semi-diesel engine for compressors

1930s Chicago Pneumatic tools and equipment are used to build

the Empire State Building and the Golden Gate bridge

1939 World’s first impact wrench: pneumatic and electric

1943 Famous “Rosie the Riveter” poster showing a
Chicago Pneumatic riveting hammer on her lap

1957 Portable broach puller, construction impact wrenches

1960s Chicago Pneumatic customizes tools for the production of Boeing and Concorde

1969 World’s first speed ratchet introduced by CP at Ford Motor Company

1990s Hundreds of application specific products developed

for construction, vehicle and general industries

2000 Governed, oil-free grinders

2010 The new Chicago Pneumatic design is born

People. Passion. Performance.

 Strong brand and great quality

A worldwide market leader in the production and distribution of air compressors

Reliable, robust & high quality products designed

with the customer in mind !

100% service organization

Quality audits

Certifications: CE, TÜV/GS, CSA-UL, CETL, GOST;

ISO 9001, ISO 14001, ISO 18001; SASO, SONCAP,…

Plenty of benefits!
CHICAGO PNEUMATIC has over 110 years proven reputation of quality design,
innovation and operating efficiency in the automotive, industrial and construction industries.

People. Passion. Performance.

 Excellent support

Transparent and reliable business relationship

Product solutions aligned to your markets
Relevant marketing, communication and technical support
Reliable and efficient aftersales service
Good product training

CHICAGO PNEUMATIC is delivering

the best solution to your needs based on our decades of experience!

People. Passion. Performance.

 What do our dealers say about us?
NTT, CP dealer in Norway

“CHICAGO PNEUMATIC is a trusted brand name and we are proud to be the Norwegian representative
and grow the business hand in hand with CP. The CHICAGO PNEUMATIC compressor products look
good, have innovative design and are easy to maintain. Along with this we have a production company
that helps us with any technical issue and is well capable of solving our demands. If you are considering
becoming a CHICAGO PNEUMATIC partner you can be 100% sure the products are available to you
and state of the art, well suited to fit most of the markets and CHICAGO PNEUMATIC is a brand you
and your customers can trust when you are developing your business.”

NEHMEH, CP dealer in Qatar

Chicago Pneumatic with its extensive range of high quality products for the construction and industrial segment
complements NEHMEH’s vision to be the trusted name and leader in industrial solutions with a clear emphasis on customer
satisfaction and innovation. If you consider becoming a partner of Chicago Pneumatic, you will be dealing with professionals
providing a full range of quality construction equipment and accessories. The strengths of the CP brand are quality products
highly researched and tested to provide long life and cost effective solutions to our customers

People. Passion. Performance.

 OUR ORGANIZATION

People. Passion. Performance.

 Complete product offer

Piston pumps and piston compressors:

direct driven, belt driven 1&2 stage, silent, vertical…
AirNET piping system

Rotary screw compressors:

from 2,2 kW/ 3 HP to 355kW/ 480 HP

Quality air solutions: Refrigeration dryers, Filters, Air

receivers, Oil-water separators, Condensate drains etc.

CP original Spare parts:

aftermarket kits and oils CP air tools: from impact
wrenches to drills

People. Passion. Performance.

 Piston compressors

People. Passion. Performance.

 Technical table

CPRA 2-3 HP & CPRB 1,5-2 HP

Short tasks to complete and small things to repair?
CPRA (oil lubricated) and CPRB (oilless units) are entry models designed
for occasional use. Easy work tool for end users and professionals, these
machines come in all kinds of compact configurations and vessel sizes,
providing top flexibility to match the demand of any customer.

* 60 Hertz also available for CPRA

Easy to move Comfortable handling Quality design Stability No oil spillage

Large wheels Ergonomic and user Large inlet filter to Twin tank with wide CPRB units do not
providing easy friendly handling thanks remove small particles footprint and inflatable contain oil.
movement. to rubber grip. from air. rubber wheels.

People. Passion. Performance.

 Technical table

CPRC 2-4 HP
These belt driven units with one stage compression are easy and efficient
to handle, and they are powerful, performant and reliable at the same time.
Thanks to attention to detail and the technical solutions employed, the
compressor can satisfy the requirements of end users. The units are
available in stationary and moveable configurations.

* 60 Hertz also available

** vertical models also available

Safe and robust Movability Lower air temperature Simultaneous use User comfort
Metal beltguard Ergonomic and Large cooling Dual outlets for more Easy maintenance
offering sturdy comfortable handling fins after-cooler. user flexibility. and clear oil level
protection. with rubber grips. indicators.

People. Passion. Performance.

 Technical table

CPRD 4-25 HP
Long-lasting compressors that combine machine’s power with efficient
performance, the belt driven units are designed to deliver more air and
higher pressures to increase the number of possible applications. Strong
components, optimal air flows, inter- and after-coolers, guarantee reliability
and efficiency of the machines. The compressors are available in stationary
and moveable configurations.

* 60 Hertz also available

** vertical models also available

Top performance Efficiency User comfort Stability Strong and robust

Dual compression for higher Inter- and after- Silencing inlet Two blockable Impressive and
pressures and higher air coolers reduce the filters for user front wheels. reliable top pump.
delivery. air temperature. friendly use.

People. Passion. Performance.

 Technical table

CPRO 4-10 HP
These full feature belt-driven double stage piston compressors have pre-
installed tank-mounted dryers. They perfectly suit as your all-in-one quality
air solution and they will save you time, costs and space. The design meets
the requirements of many professionals working in service or repair shops
where dry air is required. All 5,5 HP machines and above are available with
delta starter.

Space saving Easy installation User comfort Flexibility Performance

All in one Pre-installed Clear indicators. Dryer bypass Top performing
reduced footprint. dryer. possible pumps

People. Passion. Performance.

 Technical table

CPRF 2-10 HP
The baseplate compressors benefits easy assembling and space
optimization. All units have an unload solenoid valve. The star delta
starter is optional.

People. Passion. Performance.

 15
Technical table

CPRP 4-7,5 HP
The CPRP screw compressor range is characterized by high performance
pump and nicely designed silencing hood to reduce the noise and increase
the user comfort.

Performance Reliability User comfort User comfort

Strong and proven technology Well designed User-friendly gauge Easy to check
inside. cooling fl ows and standard hour oil before
counter. starting up

People. Passion. Performance.

 Technical table

CPRS 2-10 HP
* sound pressure (4m)
The Silent compressors are ideal for applications where noise level in the
environment causes issues and inconvenience. Housed in an acoustically
designed enclosure insulated with sound-absorbing and flame-proof
material, the CPRS range is among the quietest compressors available in
this category.

Silent Easy maintenance Ease of use Safety Integrated solutions

Sound proof Immediate access to Clear indicators and Fire proof insulating Optimal air quality
cabinet all mechanical & electrical user-friendly foam and metal belt with tank-mounted dryer
components operations guard

People. Passion. Performance.

 Technical table

CPRK 5,5-10 HP
Piston compressors with fully cast iron blocks: a reliable and robust range, * sound pressure (1m)
built with top quality components. The pumps are running at top speed, to
guarantee lower noise levels and extended lifetimes, but they still
guarantee a great performance, and they are perfectly suitable for the more
demanding and intensive applications.

* 60 Hertz also available

Robustness: strong cast iron components

Reliability: low speed, low wear

Safety: metal belt guard

Inter- and after-coolers, big cooling ribs on cylinders

User comfort: clear oil level indicator glass

People. Passion. Performance.

 Technical table 18

CPRX 2-10 HP
Single and double stage belt driven compressors specially
manufactures for MEA market.

Easy to move Stability Simultaneous use

Large wheels Two blockable Dual outlets for more
providing easy front wheels. user flexibility.
movement.

People. Passion. Performance.

 Screw compressors 2,2-37kW / 3-50 HP
Going for CHICAGO PNEUMATIC extensive offer of oil-injected screw compressors below 37kW, you choose for
reliable performance, trustworthy technology and increased efficiency. These ranges are also suitable for more
demanding applications and can be deployed in harsh working conditions.

CPN CPM

*Tank-mounted versions available up to 30HP

People. Passion. Performance.

 CPN 2,2-15 kW / 3-20 HP
The CPN is a simple and easy-to-use screw compressor that offers an
excellent compromise in durability and cost efficiency. It is designed to
work continuously if needed, which allows to get 100% performance, 24
hours a day, without fearing a single fail. The units are available as open
versions and with options.

* 60 Hertz also available

** (ISO 1217)

Simple installation Easy maintenance Reduced power Constant pressure New generation air ends
Simple automatic controls, Strategic placement of consumption Air flow delivery without A guarantee of superior
compressor ready for components to facilitate Up to 30% less power pulsations, granting efficiency, durability and
immediate installation. maintenance. consumption compared stability reliability
to a traditional piston

People. Passion. Performance.

 CPM 2,2-15 kW / 3-20 HP
Easy to use, efficient and reliable, the CPM Series meets the compressed
air demands of tire shops, paint shops, car dealers, maintenance shops,
etc. Easy to use and quiet by design, the CPM can be installed almost
anywhere in the workshop, without disturbing your working environment.
Base mounted or tank mounted, with or without dryer, the CPM is a
complete solution for your business.

* 60 Hertz also available

** (ISO 1217)
*** all units available on 270L as well

Total reliability Efficient cooling Built to last Cost efficient Smart monitoring &
The complete unit is An oversized ventilation Patented rotary screw maintenance control
designed to operate at ensures low internal element allows you to All the main ES 4000 Basic Controller
ambient temperatures temperatures, making your work on continuous components are easily makes operation very
up to 46º C / 115º F. compressor’s live better duty and very hard accessible, ensuring simple with warning and
and longer. working conditions. fast and simple service alarms. (only for 10
maintenance. - 20 HP models)

People. Passion. Performance.

 CPA 5,5-15 kW / 7,5-20 HP & CPB 11-30 kW / 15-40 HP
The CPA-CPB range, introduced more than a decade ago is a synonym of
quality and top performance. The design and philosophy have since
evolved to match new customer needs: a beautiful, all-in-one, power and
silent screw compressor. A seamless product in terms of user friendliness,
reliability and life duration, which makes this series “the screw compressor”
for tough and hard working conditions.

* 60 Hertz also available

** (ISO 1217)

Low noise levels Easy & fast maintenance ES3000 Built to last Small footprint
Insulation foam, Enabled by good A unique control Designed for Compresses,
deflectors and anti- positioning of service unit, specially continuous duty and stores and
vibration pads assure items: belts, oil and filters. programmed for very hard working processes air using
low noise levels. energy saving. conditions. just 1,5 m2.

People. Passion. Performance.

 23

CPBg 22-37 kW / 30-50 HP

The CPBg range sets a new standard in high efficiency, low noise level
and outstanding reliability. These units come with a new element, a high
performance gear box and premium efficiency motors. Quiet and available
with a dryer, water separator and filters, this machine can easily be
installed in a compressor room or in the work place close to the air usage
point.

* Available only 400 V 50 Hz IEC-CE

Low noise levels Easy & fast maintenance ES4000 Energy recovery Air quality package
The new element and Easy maintenance and A unique control unit, Recover up to 75% Available with dryer,
gearbox combined with the very low pressure drop specially programmed for of the energy spent water separator drain
deep sound insulation. thanks to the new oil energy saving. ES4000 to produce and post filter.
separation. advanced as an option. compressed air.

People. Passion. Performance.

 CPVS 15-30 kW / 20-40 HP
The variable speed compressor serie CPVS reduce drastically the
operating costs when the equipment is not working at full capacity all day
long. Basically, the inverter reduces the motor speed to match the air
consumption and, as a result, it saves energy and money. The CPVS is
great as a stand-alone machine or networked to a load-unload Chicago
Pneumatic compressor where it can function as a master and regulate the
air delivery for the whole site.

* 60 Hertz also available

** (ISO 1217)

Low noise levels Easy & fast maintenance ES3000 Built to last Small footprint
Insulation foam, Enabled by good A unique control Designed for Compresses,
deflectors and anti- positioning of service unit, specially continuous duty and stores and
vibration pads assure items: belts, oil and filters. programmed for very hard working processes air using
low noise levels. energy saving. conditions. just 1,5 m2.

People. Passion. Performance.

 25

CPVSd 7.5-15 kW/ 10-20 HP & 22-37kW / 30-50 HP

Introducing direct driven transmission in its variable speed range of
compressors, Chicago Pneumatic sets a new mile stone in compressed air.
The new design, fully dedicated to variable speed applications, grants a
maximum of energy saving, very high flexibility, and very low ownership
costs. A wide range of options make these machines easy to customize
and tailored to meet each customer’s needs.

Low noise levels Easy & fast maintenance ES4000 Energy saving Quality air package
Both the new elements (direct Fast and easy A unique energy New elements, new Dryer, water
coupled) combined with the serviceability, all the saving control unit. converters and highly efficient separator drain and
deep sound insulation results service components ES4000 advanced transmissions result in high post filter for
in a very low sound level. placed close to front panel. as option. flexibility and efficiency. improved quality air.

People. Passion. Performance.

 Screw compressors 30-110 kW / 40-150 HP
CHICAGO PNEUMATIC 30-110kW oil-injected screw compressor offer is vast, yet the full range always guarantees
solid performance thanks to high quality components and innovative design.

BELT DRIVEN GEARBOX DRIVEN INVERTER DRIVEN

People. Passion. Performance.

 CPC 30-55 kW / 40-75 HP & CPD 75 kW / 100 HD
The CPC / CPD belt-driven range of oil-injected screw compressors is the
true standard in the industry. The components have been carefully selected
to assure optimal quality and reliability. While the footprint is reduced
thanks to the smart transmission system and component arrangement,
performance is guaranteed thanks to the in-house designed air end.

* 60 Hertz also available

In-house designed In-house designed Robust design Easy service ES4000 (optional)
air ends transmission Qualified, high accessibility Intelligent unload
Unique 4/6 screw profile Assuring perfect quality reputed Removable panels cycling. Constant
for premium performance. alignment and easy components. with hinges to pressure follow-up.
tensioning. facilitate accessibility. Automatic restart.

People. Passion. Performance.

 CPC G 30-45 kW / 40-60 HP & CPD G 55-75 kW / 75-100 HP &
Thanks to the robust design of the gear driven range, you can rely on high
CPE G 75-110 kW / 100-150 HP
quality compressed air for the most demanding applications. The
maintenance-free heavy duty gear drive eliminates losses and maximizes
productivity.

* 60 Hertz also available

** Units with integrated dryer also available

Maintenance-free drive train In-house designed Radial fan (CPC 40-60 G) ES4000 (optional)
• Eliminating transmission losses & air ends Contributes to more silent Intelligent unload
optimizing running cost. Unique 4/6 screw and energy efficient cycling. Constant
• Reducing bearing loads resulting in longer profile for premium operations. pressure follow-up.
lifetime and extended service intervals Performance. Automatic restart.

People. Passion. Performance.

 CPVS 30-110 kW / 40-150 HP
The variable speed compressor series allow a perfect match between air
demand and air supply. Thanks to the inverter driven technology, the
energy cost can be reduced with 30%. Components are carefully selected,
installation and maintenance is kept simple, high cooling flow is delivered
at low noise level.

* 60 Hertz also available

** Units with integrated dryer also available

Frequency converter Radial fan Integrated dryer Energy recovery ES4000 (standard)
Saves up to 30% thanks High efficiency cooling Saves space and (optional) Intelligent unload
to perfect match between flow a reduced noise guarantees top air 75% of heat can be cycling. Constant
air demand and air supply. level. quality. captured with energy pressure follow-up.
recovery. Automatic restart.

People. Passion. Performance.

 30

Screw compressors 132-250 kW / 175-340 HP

CPF 175-200 & CPF 270-340 CPVS 175-250

People. Passion. Performance.

 CPF 132-160 kW / 175-200 HP
Technical table
The CPF are the result of continuous improvement to ensure high quality
compressed air in the most demanding applications such as cement
industry, tire production, mining, etc.
The components are selected with care to offer optimum reliability and
ensure long lifetime and trouble-free operation. With a state-of-the-art
compression element and the use of EC cooling turbines (with Electronic
Commutation motor), the CPF lowers the energy consumption and help
you achieve tangible savings.

* 60 Hertz also available

ISO 2151

State of the art Efficient air filtration Advanced control Low maintenance costs Advanced turbine
screw element To protect internal and monitoring and easy accessibility technology
High air delivery and components from any Accurate control to Quick and easy access to Increase savings and
efficient operation. contamination. work at the most all components. reliability trough
optimal conditions. accurate speed control.

People. Passion. Performance.

 CPF 200-250 kW/ 270-340 HP
Technical table

Time proven components combined with a smart design, the new CPF
270-340 will ensure you smooth and reliable operation. Optimum
performance is achieved thanks to a state-of-the-art element coupled with
a high efficient motor. Easy accessibility and long lifetime components
have been selected to keep service cost to a minimum. A large scope of
options and solutions has been developed to match your precise
requirements and further optimize your savings.

* 60 Hertz also available

ISO 2151

Efficient water Optimized cooling State-of-the-art Safe and easy Built-in

separator drain system screw element service intelligence
Integrated as standard Large surface Efficient, reliable Long lifetime Advanced system
aluminum type and time proven components easily with clear
accessible visualization

People. Passion. Performance.

 CPVS 132-180 kW/ 175-250 HP Technical table

The Chicago Pneumatic Variable Speed compressor series CPVS allows

you to drastically reduce your operating costs when your equipment is not
working at full capacity all day long. Basically, the inverter reduces the
motor speed to match your air consumption and as a result, you save
energy and money. The CPVS is great as a stand-alone machine or
networked to a load-unload CP compressor where it can function as a
master and regulate the air delivery the whole site.

* 60 Hertz also available

ISO 2151

State of the art Reliable drive train Advanced control EMC compatibility Optimized operation
screw element High efficiency and monitoring No electromagnetic cost
Reliability thanks to a integrated inverter Accurate control to interference on your Reduce compressed
selection of high quality and IP 55 motor. work at the most compressed air air production costs by
material. optimal conditions. system. about 35%.

People. Passion. Performance.

 Quality air solutions
For an advanced lifetime and enhanced efficiency of equipment and
tools, CHICAGO PNEUMATIC has developed Quality Air Solutions
going from source to point of use. The compressed air is treated for
humidity and contamination to achieve higher air quality and efficiency.
Consequently, investing in quality air solutions will prevent potentially
costly interruptions to production as well as a reduction in the efficiency
and service life of the equipment used, making it a highly recommended
component for every successful business!

Refrigerant Dryers
Air Filters
Oil-water separator
Air receivers
…

People. Passion. Performance.

 Technical table

Refrigerant dryers
The CPX refrigerant dryers provide dry air and improved lubrication for a
longer lifetime of the equipment and superior production quality. Thanks
to its intelligent discharge system, it prevents corrosion by removing
water vapor during the compression process.

Robust structure Electronic controller Simple design Highly efficient heat Capacitive drain
Reliable structure due to a Monitor the operations Simple layout for exchanger This capacity drain will
robust canopy ensuring a safe and dew point of your easy access and It safeguards your allow you to save
installation independently of CPX dryer with the maintenance. optimized cooling power money by discharging
the environment electronic controller. and lowers pressure drops. only water.

People. Passion. Performance.

 Technical table
Air filters
The increase of sophisticated devices require compressed air which is
free of any impurities. CHICAGO PNEUMATIC Filters can hold and
remove those polluting agents that can damage the regular operation of
the production cycle. Thanks to those filters the wear of the distribution
network is limited and breakdowns are prevented instead of cured.

G&S C&D P V

G FILTER RANGE: Coalescing filters for general purpose protection.

C FILTER RANGE: High-efficiency coalescing filters, removing solid particles, liquid water and oil aerosol.
V FILTER RANGE: Activated carbon filter for removal of oil vapor and hydrocarbon odors.
S FILTER RANGE: Particulate filters for dust protection.
D FILTER RANGE: High-efficiency particulate filters for dust protection.
P FILTER RANGE: Coalescing and particulate general purpose pre-filter. Removes solid particles, dust,
liquid and oil aerosol.

People. Passion. Performance.

 Technical table

Oil-Water separator
Chicago Pneumatic CPP is a state-of-the-art technology for the
treatment of condensates derived from compressed air. This innovative
multistage filtration system helps for the separation of oil from
condensate water and guarantees consistent high long-term
performance.

Higher and constant long-term performance

Great load capacity
Oil condensate separation avoids high treatment costs
Simple to install and maintain
Protection of the environment

People. Passion. Performance.

 38

LD Condensate Drains
Compressed air contains water, particles and degraded lubricating oil, which all mix together forming an unwanted condensate. The LD
Condensate drains offer the most efficient way to remove this condensate without any compressed loss. Avoid wear and corrosion of
your entire compressed air system, harmful production stops and limit maintenance costs and tackle condensate

USER BENEFITS

Easy discharge of condensate throughout the complete compressed air chain

Less wear of distribution network and equipment

Less stop in production

Little maintenance needed

People. Passion. Performance.

 Air receivers
Air receivers are suitable for any application using compressed air. Their storage capacity permit to handle high air consumption.
Installing an air receiver helps to avoid unstable pressure peaks, multiple start/stop of the compressor and more condensate risk.

Painted vessels: used mainly where the air receiver is not submitted to extreme weather conditions and perfectly
clean air is not an absolute prerequisite. The paint job ensures protection against corrosion.

Galvanized vessels: the zinc coating ensures full protection of the steel against corrosion.

Vitrified vessels (vitroflex): treated with vitreous enamel, that after having been baked at 850°, it no longer
absorbs water and fully protects the vessel against corrosion.

Pressure stabilization

Storage function

Improvement of the lifetime, reliability and functionality of the compressor

Condensate separation

People. Passion. Performance.

 Aftermarket service
CHICAGO PNEUMATIC offers customized kits, corresponding exactly
to the type of head and to the model of compressor on which it is on.

The use of our components certified as

“original parts” assures bigger reliability
of use and does not change the warranty
conditions, contrary to "adaptable parts“.

The kits include:

Head and cylinder plate gaskets

Comprehensive service in one kit
Intercooler and after-cooler gaskets
Extended service life of your compressors
Valve plate assembly
Cost effectiveness: improving reliability, performance and
Filter element air quality

Non-return valve internals User friendly solution instructions

Certification: Original Part

People. Passion. Performance.

 PIPING SYSTEM
AirNet is a compressed air piping system that delivers quality air exactly where you need it. It
consists of a full range of pipes, settings and accessories to cover every customer’s demand.
100% modular, it ensures reusable component parts.

NEW POINT OF USE Complete solution from source to production

ACCESSORIES Minimum leakage
High compatibility with existing network
and equipment
System savings
Quick installation
NEW STAINLESS STEEL PIPING SYSTEM
High material resistance
Full reusability

Fast extension possibilities

Full control over the network

People. Passion. Performance.

 Dealer support & marketing tools
CP Website: www.cp.com CP Multimedia gallery (photo archive) Communication tools: Leaflets, posters, stickers,
http://multimedia.cp.com videos, press-releases, newsletters, web banners,
screen-savers, POS, brand identity manual etc.

CP E-connect SERVICE CONNECT CP pistons:

http://193.109.72.119/aasw2010
https://www.compressedairbusiness.com
SERVICE CONNECT CP screws: CP profile store:
CP Business Portal http://serviceconnect.compressedairbusiness.com http://www.justdesignit.se/cp/
https://www.business-portal.net/brand/CP SY.COM – product configurator for screws and
auxiliary equipment : https://mb.webcomcpq.com
IQ2 – product configurator for spare parts:
https://mb.webcomcpq.com

People. Passion. Performance.

 NPS (Net Promoter Score) survey

Because your opinion counts…

Once a year a satisfaction survey (NPS) is send to our distributors to get their feedback on the proposed Sales & Business
support, Products, Aftermarket service, Trainings. The objective is to measure our performance through our distributors'
eyes and to identify areas for improvement.

Distributors are characterized in 3 types based on their reply on the question :

Promoters (9-10 points)

Neutrals (7-8 points)
Detractors (0-6 points)

Based on the results of the entire survey concrete actions are proposed in order to improve our service and strengthen our
collaboration.

People. Passion. Performance.

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People. Passion. Performance.

People. Passion. Performance.

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People. Passion. Performance.

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