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Cell Phone - House of Quality Matrix

This document compares our company's cellphone to competitors A and B based on various customer requirements and design characteristics. It assesses competitive advantages and disadvantages across lower battery consumption, storage capacity, sound quality, durability, camera resolution, color options, screen quality, weight and size. Relationship symbols indicate which characteristics have strong or medium positive and negative impacts. Objective measures and target values are provided to guide design changes that will improve our product's competitive position.

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cindy_79
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0% found this document useful (0 votes)
58 views9 pages

Cell Phone - House of Quality Matrix

This document compares our company's cellphone to competitors A and B based on various customer requirements and design characteristics. It assesses competitive advantages and disadvantages across lower battery consumption, storage capacity, sound quality, durability, camera resolution, color options, screen quality, weight and size. Relationship symbols indicate which characteristics have strong or medium positive and negative impacts. Objective measures and target values are provided to guide design changes that will improve our product's competitive position.

Uploaded by

cindy_79
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Our product Samsung

Competitor A Apple
Competitor B Huawei
Competitive Assesment
Customer Requirements 1 2 3 4 5
Lower Battery consumption 9 A B
Higher storage capacity 8 A B
Performance Good stereo sound system 4 B A
Not be fragile 6 A B
High resolution in photos 7 B A
Different kind of colors 6 B A
High definition screen 3 AB
Aesthetics
Not too heavy 5 A B
Size not bigger than the hand 4 A B
Design Ch

Customer Requirements Material Required Energy Required

Lower Battery consumption + ++


Higher storage capacity --
Performance Good stereo sound system +
Not be fragile ++
High resolution in photos +
Different kind of colors ++
High definition screen + +
Aesthetics
Not too heavy ++
Size not bigger than the hand +
Design Characteristics

Cellphone Cellphone
Time required to reach Time required to Number of Camera size Speed
100% battery drain battery cameras megapixels
- -- +
- +
- +
++
- ++ ++ ++
+
- -- + +
--
- --

|
Relationships
++ Strong positive
+ Mmedium positive
- Medium negative
-- Strong negative
Units of Measure
A
Objective Measures
B
Our product
Estimated Impact
Estimated Cost
Target Values
Design changes
Design Characteristics
Time Time
required to required Principal
Material Required Energy Required to Number of
reach 100% drain battery Camera
cameras
battery
lbs. Kw. min mAh # MP
120 60 120 3109 3 4000x3000
110 70 200 4000 3 3280X2464
115 75 150 4100 4 4000x3000
2 4 4 3 2 2
3 2 3 4 4 3
115 60 120 4100 4 4000x3000
* *
Cellphone Cellphone
size Speed

in Y/S
6.1 Y
6.59 N
6.7 Y
3 4
4 3
6.3 Y
*
+
-

+ -

Time required to reach


Material Required

Energy Required

100% battery
Importance
Customer Requirements

Lower Battery consumption 9 + ++ -


Higher storage capacity 8 --
Performance Good stereo sound system 4 +
Not be fragile 6 ++
High resolution in photos 7 +
Different kind of colors 6 ++
High definition screen 3 + + -
Aesthetics
Not too heavy 5 ++
Size not bigger than the hand 4 +
Units of Measure lbs. Kw. min
A 120 60 120
Objective Measures
B 110 70 200
Our product 115 75 150
Estimated Impact 2 4 4
Estimated Cost 3 2 3
Target Values 115 60 120
Design changes * *
++
+

-
-- ++ +
- - +
Time required to drain

Number of cameras

Camera megapixels

Cellphone Speed
Competitive Assesment

Cellphone size
battery

1 2 3 4 5

-- + A B
- + A B
- + B A
++ A B
- ++ ++ ++ B A
+ B A
-- + + AB
-- A B
- -- A B
mAh # MP in Y/S
3109 3 4000x3000 6.1 Y
4000 3 3280X2464 6.59 N
4100 4 4000x3000 6.7 Y
3 2 2 3 4
4 4 3 4 3
4100 4 4000x3000 6.3 Y
*

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