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Siju Peter19

Siju Peter is seeking a position that allows him to utilize his skills as a talented team player and self-starter. He has over 15 years of experience in IT support roles. Currently, he works as an IT Support Specialist for SupportHub360, providing cloud application support. Previously, he held roles such as Deputy Manager IT and Sr. IT Administrator for various financial services companies, where he supported servers, networks, applications, and user connectivity. He has technical skills including Microsoft, VMware, ConnectWise, and Trend Micro products. He has an MCA and BSc in Mathematics and seeks to continue developing his skills and supporting an organization.

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SIJU PETER
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90 views4 pages

Siju Peter19

Siju Peter is seeking a position that allows him to utilize his skills as a talented team player and self-starter. He has over 15 years of experience in IT support roles. Currently, he works as an IT Support Specialist for SupportHub360, providing cloud application support. Previously, he held roles such as Deputy Manager IT and Sr. IT Administrator for various financial services companies, where he supported servers, networks, applications, and user connectivity. He has technical skills including Microsoft, VMware, ConnectWise, and Trend Micro products. He has an MCA and BSc in Mathematics and seeks to continue developing his skills and supporting an organization.

Uploaded by

SIJU PETER
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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SIJU PETER

Tholanikunnel, Athani. P.O,


Aluva, Ernakulam District -683585
Phone: 9847234012 - 8891347258

Email: Sijupeter1979@gmail.com

CAREER OBJECTIVE:

Work with an organization where I can prove myself as talented team player able to work
on own initiative. Reliable, trustworthy, numerate and self oriented for the development
of the company as well.

EDUCATIONAL QUALIFICATION:

Master of Computer Applications - MCA

Bachelor of Mathematics - BSc

Acronis Backup Specialist

ConnectWise Automate Administrator

Microsoft Certified System Engineer

EXPERIENCE:

Currently works with Support Hub 360 as IT Support Specialist (From Aug 2019)

SupportHub360 is an Australian owned and managed technology outsourcing


company located Head office in Perth and Indian office at Carnival Info Park
Kochi.

Client Support for Australian base firms :

Managing and supporting in cloud applications

 ConnectWise Management
 ConnectWise Automate

 ConnectWise Control is a quick remote support, access, and meeting


system designed for modern technical assistance teams. The solution
allows technicians to make their work more productive by using remote
support and access to repair computers, providing updates, and managing
machines. Maintain tickets also can be done through this portal.

 Office 365 Administration (Email, SharePoint, Azure, OneDrive)


 Office 365 change services (creation, deletion, sharing and forwarding),
manage Office 365 subscriptions, manage support tickets and monitor
service health.

 Trend Micro Administration


 Trend micro worry-free business security for system and server access
control management
 Trend micro HES for Email security

Worked with Inditrade Ltd as Deputy Manager IT(Aug 2010 to Dec 2017)

Inditrade Ltd is one of India’ s leading financial services providers with strong presence
in South India which has more than 35 branches and 200 franchises.

 Monitoring and maintaining VM Infrastructure (More than 50 servers with


DC_DR )

 To design, install and administrator Virtualization


 Regular support of VMware and windows environment by resolving the
escalated tickets for the internal and external customer
 Identify and implement the rectified operational issues

 Leading a team of 5_8 engineers for the support of various client applications
(Client-Branch- Franchise level)

 Online trading account support


 Backoffice support
 Connectivity and technical support

 Monitoring and maintaining all India Connectivity (Vsat , MPLS, VPN).


 Support for H.O - IT Management &Administration
 Coordination with Vendors related IT issues and procurement
 Backup and Restoration of application and database server’ s
 Administering Microsoft Windows Server 2012-2008-2003, Network, TCP/IP,
VPN.
 Managing Bulk mail & Chat Server Applications.
Worked in Muthoot Securities Ltd as Sr.IT Administrator. (March 2008 to July 2010)

MSTL a sub division of Muthoot George group having 150 branches in the Share market
Segment.

 Monitoring server’ s and VSAT’ s


 Backup and Restoration of application and database servers.
 Monitoring of trading software, during trading hours.
 Updating Software according to the notification from Exchanges and Software
vendors.

Worked as Network Engineer in Microsign Technologies ( Sep 2006 to march 2008)

Microsign Technologies Pvt Ltd is an IT firm providing Network Support as well as


Software Solutions for Financial Enterprises.

 Configuring, Maintaining and monitoring dedicated Servers of three stock


brokers(DBFS,CSBL,BHASS).
 Installation of trading software and providing technical support to all the branches
and
 clients.
 Remotely Administrating servers using Remote Administrator
 Setting up LAN in Windows 2k, XP and installing various Networking Tools.

References
Mr.Rajesh KR Mr.Rinto
Sr.Manger IT IT Head
9633278269 9446332087
Inditrade Capital Ltd Muthoot Securities Ltd

STRENGTHS:

 Strong knowledge in Windows operating system


 Strong organizational skills, including the ability to complete tasks on time
 Extremely organized, strong attention to detail, and process oriented
 Teamwork., Problem solving. and Learning.

PERSONAL PROFILE:

Name : Siju Peter


Date of Birth : 05/02/1979
Father’ s Name : Alias Peter
Sex : Male
Marital Status : Married
Nationality : Indian
Languages Known : English, Malayalam,Hindi and Tamil.
Hobbies : Reading, listening to music, Driving.

Declaration:

I hereby declare that all the above elements filled are true to the best of my knowledge
and belief.

Place: Athani SIJU PETER

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