return to the holding party.

• Volume Button
CALL FORWARD
• Speaker Button • When your phone is idle, press the FORWARD soft key
• Enter the number, if it is to be transferred externally don’t
T. 01244 784200 F. 01244 537099 E. info@datap.co.uk
• Mute Button forget to prefix the number with an 8.

CISCO 7961 USERGUIDE • Headset Button To Cancel

• Press the FORWARD soft key
AD-HOC CONFERENCE (maximum of 4)
Basic Phone Handling While a call is in progress, press the MORE soft key and
TO PLACE A CALL then press the CONFRN soft key. Dial the extension or
Internal outside number.
• Lift Handset, press the Speaker button, line button or the • After the party answers, press the CONFRN soft key to
New Call soft key bring the parties together
• Dial Extension
To add additional parties
External • Repeat the above steps
• Lift Handset, press the Speaker button, line button or the
New Call soft key To reconnect to the Conference when a called party isn’t
• Dial 9 + Number joining
• If the person you attempt to bring into the conference is
The Cisco 7961 IP telephone provides easy access to a LAST NUMBER REDIAL not available, press the END CALL soft key and then the
wide range of business features. • Press the REDIAL soft key RESUME soft key to return to the conference call
Phone Overview
SPEED DIAL
CALL HOLD Speed dial lets you assign favourite telephone
To Place a Call on Hold numbers to speed dial buttons for one-touch
• Backlit buttons • From an existing conversation, press the HOLD soft key dialling.
• Soft Keys To Retrieve a Call on Hold To access the Speed Dial Menu
• Press the RESUME soft key -Lift the handset, dial 74* and follow the voice
• If there are multiple calls on hold, scroll to the desired prompts.
line before pressing the RESUME soft key
• Navigation button
TO TRANSFER A CALL
• During a call, press the TRANSFER soft key
• Directory Button • Dial the number
• Announce the call
• Settings Button • Press the MORE soft key, Press the TRANSFER soft
key to complete the transfer, hang up
• Services Button
OR
• Messages Button • If the called party doesn’t answer, hang up to transfer the
call to that party’s voice mailbox.
• Information Button OR
• Press the Resume softkey to cancel the transfer and
 To rerecord your name press 4 then 3 and follow
RING TYPE prompts
To log on to voice mail from your phone
• Press the SETTINGS button
• Press the Messages button or dial the internal
• Press the 2 on the dialling pad or scroll to Ring Type
(xxxx) voice mail phone number.
• Use the scroll key to select a ring type
• Enter your password, press the # key
• Press the PLAY soft key to hear the ring type
T. 01244 784200 F. 01244 537099 E. info@datap.co.uk • Press the SELECT soft key to save the ring type

LCD CONTRAST To log on to voice mail from another inside phone

PICK UP • Press the SETTINGS button • Press the Messages button or dial the internal
If your group is set up in software • Press the 1 on the dialling pad or scroll to Contrast (xxxx) voice mail phone number.
• When a phone is ringing within your group • Use the UP and DOWN soft keys to change the contrast • Press the * key when voice mail answers
• Press the MORE soft key twice until you see GROUP, • Press the OK soft key to save the setting • Enter your ID (extension), then press # key.
then select the feature • Enter your password, then press the # key.
• The call will begin ringing on your phone with the caller RING VOLUME
To log on to voice mail from outside
Id of the person the call was for • With your phone idle, press the volume key to hear the
• To accept the call, press the ANSWER soft key current ring volume Dial your own extension number.
• You are now connected • With the phone off-hook, press the volume button to • Press the * key when voice mail answers
OR change the handset or speaker volume • Enter your ID (extension), then press # key.
• Lift the handset, dial *06 • When the ring times out, the setting will be saved • Enter your password, then press the # key.

To PICKUP a call ringing on a specific extension.

• Press the More soft key twice
ABBREVIATED DIALING Basic Controls
Abbreviated Dialling lets you create up to 100 personal 2- Press the Messages button or dial the internal (xxxx)
• Press the DC pickup soft key
digit speed dial codes. voice mail phone number and log on:
• Enter the extension you wish to answer i.e. ‘0586’
OR Hear new messages 1 Playback Personal Greeting 4
To program an Abbreviated Dial Code Play Saved messages 2 Record Personal Greeting 5
• Lift the handset and dial *12 after the dial tone enter the
-Lift the handset and dial 75* Change Password 3 To exit press *
extension number i.e. ‘0586’
-Follow the voice prompts

To use an Abbreviated Dial code

DIRECTORIES -Lift the handset and dial *3
• To view Missed, Received or Placed calls, press the -Enter the desired 2-digit Abbreviated Dial Code
DIRECTORIES button
• Scroll to the directory that you would like to view
• Press the SELECT soft key
VOICE MAIL SETUP AND ACCESS
• To place a call to one of the phone numbers from within To enrol with voice mail (first use)
the directory, press the DIAL soft key if it’s an internal • Press the Messages button or dial the internal
number or press the EDIT DIAL soft key, press the 9 on (xxxx) voice mail phone number.
the dialling pad, then press the DIAL soft key if it’s an • Enter the first time enrolment password = 148863.
external number • Follow the prompts.