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Internal Messages and Abbreviations

InternalMessagesAndAbbreviations

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146 views2 pages

Internal Messages and Abbreviations

InternalMessagesAndAbbreviations

Uploaded by

mihaelahristea
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Intermediate Business Writing

Life Worksheet 5: Internal messages and abbreviations

1 Discuss these questions as a class.

1 When you write to colleagues at work, do you normally use:


 emails?
 texts?
 notes on a piece of paper?
2 How formal or informal are your messages? How direct is the language?

2 Work in pairs. Read the messages from Sergi and answer these questions.

1 Which message is to:


a a group of people? b one person? c we don’t know who?
2 Which message:
a gives information? b requests information? c requests an action?
3 How informal and direct are the messages? How do you know?

To: Project Manager 1


BCC: Chief Executive Officer
Subject: Progress on installation
Re the installation at the Ede site, we need an update ASAP on all the points we discussed
last week:
 Incorrect cables delivered
 Problems with security access to site
 Complaint from local people about phone mast
ATB
Sergi
Managing Director

To: All managers 2 Our Public Relations Officer needs GPS 3


coordinates before press conference
CC: Yang, PA
regarding new phone mast tomorrow. Also,
FYI: The Head of HR is arriving tomorrow morning will need PIN code to access site i.e., 7649.
to present new appraisal procedures. ETA 9.00! Please send.
Please be ready. (Yang, can you contact catering
NB His number is +123456789.
about refreshments.)
BW
BW
Sergi
Sergi

Life Intermediate Business Writing ©National Geographic Learning


3 The three messages use several abbreviations, e.g. BCC, ASAP. Find and circle the
abbreviations.

4 Look at the examples and categorise the rest of the abbreviations from Exercise 3
in the table.

FOR SENDING AND JOB TITLE AND FROM THE LATIN FOR FOR GENERAL
ENDING AN EMAIL DEPARTMENT LANGUAGE TECHNOLOGY COMMUNICATION IN
MESSAGES
BCC _____ e.g. _____ RE
______ _____ _____ _____ _____
______ _____ _____
______ _____

5 Match the abbreviations from Exercise 4 to the meanings.

_____ carbon copy _____ blind carbon copy


_____ global positioning system _____ best wishes
_____ Personal Assistant _____ as soon as possible
_____ estimated time of arrival _____ for your information
_____ id est (that is) _____ regarding; on the subject of
_____ exempli gratia (for example) _____ personal identification number
_____ Human Resources _____ nota bene (Please note …)
_____ all the best

6 Why does Sergi send the message to the Chief Executive Officer with BCC and not
CC? Do you ever send messages BCC?

7 We often use abbreviations for job titles and names of departments. Can you work
out the meaning of these abbreviations?

CEO MD CFO PR IT R&D

8 Work in pairs. Choose one of these situations:

 There is an urgent problem with a current project at work. Ask for an update.
 Someone important is visiting the company tomorrow. Tell all the managers.
 You have a problem with your job. Ask for help.

Write a short message to your partner. Then swap your messages. Write a reply.
Try to use abbreviations.

I CAN
write short messages to colleagues 
use less formal language 
use abbreviations 

Life Intermediate Business Writing ©National Geographic Learning

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