Flipkart Marketing Mix
Flipkart Marketing Mix
Marketing Mix of Flipkart analyses the brand/company which covers 4Ps (Product, Price,
Place, Promotion) and explains the Flipkart marketing mix. The article elaborates the
pricing, advertising & distribution strategies used by the company.
1. Product
The product strategy and mix in Flipkart marketing strategy can be explained as
follows:
Flipkart sells products in more than 80+ categories ranging from books, clothing to
electronics, mobiles and appliances. Flipkart can be considered as a service platform
which acts as an interface between sellers and buyers. Hence the product offering
in its marketing mix is divided broadly into two:
Product to Buyer
2. Price
Flipkart has built its pricing model in such a way so that it competes with other
ecommerce players. By following the marketplace model Flipkart reduced the price
by forcing the sellers to compete among themselves to provide the cheaper product.
Flipkart does not charge for its delivery service if the order is more than Rs. 500 but
charges a nominal charge for less than Rs. 500 in the case of Flipkart assured. If the
product is directly shipped by the seller, then the seller charges of shipping apply.
Flipkart also offers one-day delivery where the product is delivered within a day but
in this case Flipkart charges extra service charge and installation option for a price
in certain locations. This gives an overview of the pricing strategy in the Flipkart’s
marketing mix.
Flipkart charges monthly warehouse charges, referral charges and shipping charges
from the seller. These charges vary according to the option chosen by the seller.
3. Place
Flipkart follows a hub and spoke model. It has 21 state of the art warehouses. Here
the products are initially sorted and packed. Goods move from these warehouses or
fulfilment centres to mother hubs. Mother hubs are located at the centre of a 200
kilometre radius zone that consists of 3 to 5 major cities that accounted for majority
of demand as well as numerous smaller cities. From the mother hubs, the goods are
transported to local hubs from where the delivery van or bike picks and delivers the
products.
Flipkart deliver products to customers pan India through an extensive deliver
network.
4. Promotion
Flipkart started with their famous campaign in 2011 under the name “No kidding
no worries”. Here the campaign was about kids acting in adult roles. These ads have
made a comeback recently but now concentrating on “Get The Best Of Everything
On Flipkart #PerfectBuy! “. Flipkart has been aggressive in its promotion and
advertising strategies as a part of its marketing mix. Flipkart promotes through print
media sometimes through a full-page ad especially during their Big Billion Day.
Big Billion day is a promotion tool used by Flipkart where throughout the day
Flipkart sells products at a cheaper rate sometimes providing huge discounts.
Flipkart has other promotional tools like big freedom sale, deals of the day, offer
zone page on its website and app.
Uses its app to send pop ups to its customers of the latest offers.
Makes use of data mining and ad words to send dedicated ads to prospective
customers.