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2015
CIO 100 LIST
IS OUT!
EVENT: CIO CONFERENCE 2015

Winners of the CIO

Awards 2015

Achieving higher business goals

underlines 14th annual CIO Awards
Implementations that broke new grounds in terms of breadth of application, and
projects leveraging “3rd platform” technologies such as mobility and cloud, grabbed
the attention of the judges deciding over this year’s CIO Awards contenders.
The five winners – selected by a panel of independent judges from a ‘Roll of
Honour’ short list, the 2015 CIO 100 Index – are The AIA Group (Hong Kong),
Hong Leong Bank Berhad (Malaysia), Procter & Gamble Asia (Singapore), Singapore
Post Limited (Singapore), and Tenaga Nasional Berhad (Malaysia). FROM LEFT: Kang Yew Jin, Chief Information Officer, Hong Leong Bank;
Mark Hobson, CEO, Executive Networks Media Pte Ltd.
For the first time, the five awards were presented under five separate categories,
namely:
• Innovation: Projects that stand out in solving business and operational technology  GROWTH – Hong Leong
challenges in new or different ways 
will be assessed under this category. Bank Berhad: PEx Mobile
• Transformation: 
This category looks for projects that help elevate an organisation’s Payment Solution

operations to bring about marked changes in customer service, business process, PEx is a mobile payment function
operational efficiency, technology implementation and/or technology use. on Hong Leong Bank’s mobile
• Leadership: 
This category looks for projects that demonstrate how organisations application that allows the bank’s
have successfully leveraged 
technology to become a leader in their industries or customers to send money to
markets. anyone in the country, using the
• Growth:
 Effective planning, investment and deployment of resources to meet recipient’s mobile number. Funds
expansionary objectives such as a 
growing workforce, new offices, or increasing can be transferred into other
customer base, will be the focus here. bank accounts or through the
• Performance: This category looks for an outstanding project that demonstrated bank’s ATMs. Customers can also
how streamlining, consolidating and 
working smarter have achieved excellent withdraw money from an ATM
results for the organisation. without ATM cards.

 LEADERSHIP – Procter & Gamble Asia: Consumer Connect


Consumer Connect enables remote connections with
consumers in context wherever they are, thereby enabling
P&G to connect people and insights. By leveraging virtual
research to develop connections with more consumers and
use their feedback to improve P&G products, the P&G is able
to create the right products at the right value proposition
to better serve consumers.
The project has been called out
as top priority by company management to help in deep
FROM LEFT: TC Seow; Bharathi Viswanathan, Associate Director, IT & GBS, APAC & GC, Procter & Gamble;
consumer understanding and in driving cost effective consumer
Tetsuya Kubota, Manager, IT, Procter & Gamble; Sudhanshu Duggal, Manager, IT, Procter & Gamble engagement while improving productivity of P&G employees.

22 / JUNE–JULY 2015 / www.cio-asia.com

 The annual CIO 100 index, coordinated by leading regional enterprise IT magazine
CIO Asia, published by Executive Networks Media, recognises regional enterprises
and organisations that have excelled through creative and innovative IT projects
in the past 12 months.

 TRANSFORMATION – The AIA The annual CIO 100 Index and CIO
Group: WAVE Enterprise Awards were announced and presented
Social Network in Singapore on 7 May, at the day-long
WAVE is AIA’s company-wide CXO Conference and Awards ceremony
Enterprise Social Network built on at Singapore’s Raffles City Convention
Microsoft Yammer technology that Centre. The award winners will be
is fully integrated with Office365. profiled in CIO Asia magazine’s June-July
Following an initial multi-phase edition, due to hit desks in the second
rollout using JIVE, it underwent week of June.
full transition to rollout, to enable Executive Networks Media’s Editor of
social business, collaboration, CIO Asia magazine, T.C. Seow, said the
employee engagement and entries to this year’s CIO 100 list have
FROM LEFT: Simeon Preston, Group Chief Operations Officer, future-readiness for the entire shown extremely high standards in terms
AIA Group Limited; Mark Hobson
organisation. It met and exceeded of breadth and depth of implementation,
internal KPIs and has been and the focus this year has shifted
adopted as an Asia-wide best from merely improving on customer
practice for the Group. experience to realising more ambitious
business goals overall.
“There is much indication that CIOs
 PERFORMANCE – Tenaga and their business counterparts are
Nasional Berhad: MyTNB
 collaborating more. This augurs well for
MyTNB is a mobile application for the CIOs in the region to becoming even
TNB customers that aims to bring more relevant to their organisations in
the nationwide power distributor the overall scheme of things to becoming
closer to its consumers. An easy- more strategic and important to the
to-use mobile app, it also serves board,” said Seow.
as a contact point to customers The expert panel of experts made
via their mobile devices. It allows their selections based on the details
users to check monthly bills, status provided, relating to best practice, in
of electricity supply application, areas including knowledge management,
locate the nearest Customer e-business innovation, people
FROM LEFT: TC Seow; Fazil bin Ibrahim, Chief Information Officer, Service Centre – via their Android management, and value chain excellence.
ICT Division, Tenaga Nasional Berhad
or iOS devices. Other features Other criteria included customer service,
include TNB contact channels and security, resourcing, cost management
Renewable Energy Invoices. and quantifying IT value.

 INNOVATION – Singapore Post Limited: SingPost

EzyTrak

EzyTrak is a state-of-the-art track and trace delivery
system deployed on Android enabled phones, a
first of its class in postal industry. The project was
conceptualised and delivered in 10 months with
SingPost’s own operations and technology teams
leading and partnering with various development
partners to full deployment.
FROM LEFT: TC Seow; Ramesh Narayanaswamy, Chief Information Officer, SingPost;
Freddie Chang, Head of Operations, SingPost

/
www.cio-asia.com JUNE–JULY 2015 23 /
THE 2015 CIO 100 LISTINGS

1 Agency for Science,

Technology & Research (A*STAR)
SINGAPORE — Education
and fully integrated with Office365. Wave
enables social business, collaboration,
employee engagement and future-
by reducing server deployment time, access
to online educational resources, and to meet
green technology targets.
Projects: readiness, and has met and exceeded all Category: INNOVATION
● InfiniCortex illustrated the feasibility of numerical and behavioural KPIs to become Rasodin Ramuddin, Technology
100Gbps transpacific distances that will lead an industry-wide and Asia-wide best practice Infrastructure & Systems Manager
to future developments in HPC network for the organisation.
architectures and scheduling algorithms, and
global innovations in science, engineering
and business. It also established a new
Category: INNOVATION
Simeon Preston, Group Chief Operations
Officer
8 Australia and New Zealand
Banking Group Limited
SINGAPORE — Financial services
architectural approach that will fulfil the Project: The successful execution of ANZs
challenge of building future HPC systems
to solve complex problems through the
aggregation and parallelisation of globally
4 Ameco Beijing
CHINA — Manufacturing
Project: Migration from SAP system to open
Regional Retail Information Security Program
signifies an important leap forward in the
management of user access management.
distributed supercomputers into a single standards-based, end-to-end platform to The program integrated a new user access
hive-mind of enormous scale. significantly reduce downtime caused by management tool and standardised best
Category: INNOVATION production system, and at the same time practice access management processes
● Next-generation Research Network utilising virtualised environment to further save across 103 applications in 21 countries
(NGRN) is a high-performance network on costs and to boost efficiencies all round. throughout the Asia Pacific region.
dedicated for A*STAR’s research traffic. Category: PERFORMANCE Category: TRANSFORMATION
It provides researchers with 10 Gbps Gan Desheng, Manager, Information Nick White, Regional Head of International
connectivity to their desks via multiple Management Subdivision and Institutional Banking Technology
cross-campus 100 Gbps backbones for
high-speed access to their network
resources. This facilitates seamless
collaboration both within A*STAR, and
5 Amity University
INDIA — Education
Project: National Cyber Alert System Project:
9 Avago Technologies
SINGAPORE — Manufacturing
Project: Deployment of enterprise business
with NTU, NUS, SingAREN and overseas Advance Threat Protection Sensor (ATP- intelligence tools and applications to
research institutions. Sensor) technology had been conceptualized achieve an integrated enterprise-reporting
Category: TRANSFORMATION and developed by in- house Amity CCFIS platform and 360-degree view of product
● Storage On Demand (SOD) is a new way Forensic Team to protect IT network from any categories, families and parts, resulting
of consuming storage via a utility model Cyber Threat. National Cyber Alert System is in greater customer satisfaction, sharper
instead of outright purchase, which was both a project in which we collect data from all ATP decision-making, and improved response
time consuming and wasteful, in that buffer sensors installed across the globe and create times to incidents.
storage was often left unused. With SOD, one security bulletin report including attacks Category: TRANSFORMATION
the enterprise only pays for what it uses, and and malware trends. Andy Naliappan, CIO
it can scale to meet fluctuating demands. Category: INNOVATION
Category: INNOVATION
Dr. John Kan, CIO
Dr. J.S. Sodhi
10 Avnet Technology Solutions,
Asia Pacific

2 Agri-Food & Veterinary Authority

of Singapore
6 Aon Asia
SINGAPORE — Financial services
Project: Implementation of visibility solution
HONG KONG — Services
Project: Deployment of a sales management
system to transform Avnet’s Asia Pacific
SINGAPORE — Government across the enterprise to enable 360-degree business and to improve its revenue and
Project: AVA’s quarantine management overview of company revenue streams, profit in Asia Pacific, while leveraging
system (QMS) is an electronic platform fees and commissions by segment, industry, analytics to streamline processes and
which makes quarantine applications easier country and practice group in the insurance increase visibility into each sales opportunity
and faster for pet owners and importers. It industry, in addition to greater budgetary, for a more targeted approach for profitable
allows electronic documents submission, client, and earnings analyses relevant to growth.
self-service checks, online payment, and various product groups. Category: TRANSFORMATION
automated email alerts. A searchable Category: PERFORMANCE Steve Phillips, Senior Vice President & CIO
database also enables customisable report Tom Gill, Regional CIO
generation for data and trend analysis.
Category: INNOVATION
Cheah Wei Yien, Director, IS Dept 7 Asia Pacific University of
Technology and Innovation
11 Bank of Singapore Limited
SINGAPORE — Financial services
Project: TOMS DCI Project is the first
MALAYSIA — Education single-issuer multi-dealers, open pricing

3 AIA Group*
HONG KONG — Financial services
Project: Wave is an enterprise social
Project: Deployment of a ready-to-run
virtualisation solution to meet rapid data
growth from rapidly increasing student
architecture that provides direct executable
quotes from leading sell-side banks,
real-time pre-trade compliance checks
network standardised on Microsoft Yammer numbers in order to achieve responsiveness and automated transaction straight-

*2015 CIO Award Winner

24 / JUNE–JULY 2015 / www.cio-asia.com

through processing directly to the bank’s independent of whom the customer and access control administration by
Relationship Managers. contacts within the organisation. centralising identity management for all
Category: TRANSFORMATION Category: TRANSFORMATION business systems across domestic and
Vincent Caldeira, Managing Director, Koh Kok Tian, IS Director/Regional Program international bureaus, in order to minimise
Technology Director (IS), Asia authentication workload and to reduce
system maintenance costs.

12 Bank of Thailand
THAILAND — Financial services
Project: The Automated Purchase Order
16 Buffalo Wild Wings
PHILIPPINES — Retail
Project: Deployment of cloud-based
CATEGORY: PERFORMANCE
Gan Yongqing, Director, Department of
Technology
(APO) system changes the traditional ways restaurant solutions for first location in
of purchase and procurement by adapting
workflow system to enable paperless
processes which helps reducing time,
Asia, to provide insight into how business
is performing and to enhance customer
engagement.
21 China Eastern Airlines
CHINA — Logistics
Project: Commissioning of a hosted and
cost and human resources required to Category: PERFORMANCE localised logistics management solution for
accomplish the tasks. subsidiary China Cargo Airlines to launch a
Category: TRANSFORMATION
Ms. Bhusadi Muhpayak, CIO 17 Busan Bank
SOUTH KOREA — Financial
services
new booking and shipment management
portal.
Category: INNOVATION

13 Bank
(BSN)
Simpanan Nasional

MALAYSIA — Financial services

Project: Implementation of a mobile
development platform that makes it fast and
simple to create and update security-rich, 22 China Telecommunications
Corporation
Projects: easy-to-use mobile applications to enable CHINA — Telecommunications
● New innovative account opening system out-of-branch sales. Project: To comply to regulation, China
that utilises the Point of Sale (POS) terminal, Category: INNOVATION Telecom’s Jiangsu Branch is required to
GPRS mobile communications, biometrics Oh Nam Hwan, CIO have primary and secondary data centres for
gadget and identification card (MyKad). business continuity purposes. To maximise
Category: INNOVATION
● Enterprise Content Management Services
(ECMS) project opens a new chapter in
18 Casino Regulatory Authority
of Singapore
SINGAPORE — Government
investment in its data centre architecture,
the branch upgraded its existing IT
infrastructure to include an active-active data
enterprise-wide transformation in which Project: CRA Collaborative Intranet centre setup to optimise resources.
it will overhaul day to day operations and (InCRAnet) is a collaborative Intranet that Category: TRANSFORMATION
create a fundamental platform for future serves as the central gateway to access,
operational enhancement. The project looks
into the improving the productivity as well as
reduce investments in paper and real estate.
exchange, share and collaborate on all
information within the organisation under
CRA’s overall knowledge management
23 China University of
Geosciences
CHINA — Education
Category: TRANSFORMATION strategy. The portal enables staff to locate Project: Deployment of a high-
Alain Boey, Senior Vice President vital resources effectively and promotes performance computing solution with
collaboration in a personalised and easily shared infrastructure solutions platform

14 Binh Tien Imex Corp. Pte. Ltd.

VIETNAM — Manufacturing
Project: Deployment of an enterprise ERP
accessible electronic workspace.
Category: TRANSFORMATION
Ee Kiam Keong, CIO
and network switching to power research
into geo-movements caused by tectonic
disturbances.
system to enable global expansion in the Category: INNOVATION
retail industry, in addition to realising shorter
time to market, and enterprise visibility 19 Charles Seafood Supply
PHILIPPINES — Manufacturing
Dr. Ma Pengfei, Tectonics Simulation Lab

across the entire value chain.

Category: GROWTH
Quyen Vuu Le, ERP Project Manager
Project: Implementation of new online
catalogue and ordering system to enable
e-business and to expand markets. The new
24 Chongqing Shanshui Urban
Tourism Development Ltd
CHINA — Hospitality
solution enables the company to achieve Project: Development of a unified and

15 Borneo Motors (S) Pte Ltd

SINGAPORE — Retail
Project: The VOC HelpSTAR platform allows
transparent transactions, resulting in order
accuracy, reduction in late or overdue
payments, and timely sales.
centralised decision support platform that
ensures accurate and timely reporting of
various data types by consolidating and
Sales and Service personnel and Customer Category: GROWTH streamlining disparate Excel file formats,
Experience team at the Showrooms and Mayette Yulo, Owner thereby enabling management to make
Contact Centre to fully recognise, converse critical decisions impacting the business.
and participate with each customer through
VOC. It provides “one customer touch
point” regardless of whether the customer
20 China Daily
CHINA — Services
Project: Project on improving work
Category: PERFORMANCE
Teng Ran, CFO

is in our “purchase” or “ownership” phases, efficiency for ongoing identity management

/
www.cio-asia.com JUNE–JULY 2015 25 /
THE 2015 CIO 100 LISTINGS

25 City University of Hong Kong

HONG KONG —Education
Project: E-Learning Cloud Transformation
application platform to enable a single
source of truth and support a growing
manufacturing business.
is a centralised customs management
platform utilised throughout all 23 bonded
sites in China. The primary purpose is
Project is part of the University’s “Cloud Category: TRANSFORMATION to provide control points for managing
first” strategy, creating a 100% cloud-based Seshadri Viswanathan, Vice President, IT inventory surplus and shortage. The
e-learning environment; allowing teachers/ system utilises automated processes with
students to benefit from latest tools and
modern pedagogies. User buy-in and change
management are the biggest challenges as
30 Dynasty Travel
SINGAPORE — Hospitality
Project: Implementation of cloud-based
embedded workflows, helping to streamline
Customs and Logistics operations.
Category: TRANSFORMATION
e-learning platform supports roughly 3,000 productivity tools to improve front-end Lee See Nee, Vice President, Information
courses yearly taught by 1,300 teachers and service delivery and quality, and to enable Technology
used by 24,000 students. flexible access to core office email system
Category: TRANSFORMATION
Dr. Andy Chun, CIO
and information portal.
Category: PERFORMANCE
Jerry Loi, IT Team Leader
35 Guangdong Aiyingdao
Children’s Department
CHINA — Retail

26 CLP Power Hong Kong Limited

HONG KONG — Utilities
Project: Eco Optimizer 2.0 is a business 31 ETAM International Sourcing
(Shanghai) Co., Ltd.
Project: Project to optimise business
processes and to innovate management
approach by deploying an ERP system that
solution which leverages cloud-based CHINA — Logistics improves information sharing, provides
behavioural science solution integrated Project: BI Supply Chain Operation Report is visibility and accurate reporting across the
with data analytics platform to engage and an innovative solution based on a Business organisation, and better decision-making.
motivate customer to make smarter energy Intelligence project to drive smarter Category: TRANSFORMATION
consumption decisions and save energy in a business, ensure profitability and secure Xiao Jun, IT Center Director
sustainable ways by providing personalised well being of the enterprise’s operations.
insights and targeted recommendation.
Category: INNOVATION
Andre Blumberg, Director – Information
Category: PERFORMANCE
Mehdi Bedadi, Asia Information Systems
Director
36 Guangzhou
Co., Ltd.
CHINA —Retail
Restaurant Group

Technology Project: Replacement of legacy database

27 CRIF High Mark Credit

Information Services
32 Excellectual Infocomm
Consulting Services
CHINA — Services
solution with an integrated, high-performing
and scalable database platform for
headquarters, restaurant branches, food-
INDIA — Financial services Project: Project Reach Out is a customer production factory, and food market chains
Project: Implementation of enterprise acquisition system based on incentivised viral in order to support future business growth.
database solution to ensure high system and crowdsourcing principles to attract mass Category: TRANSFORMATION
availability, fast data loads, accelerated consumers into the organisation’s product Song Zhijun, IT Manager
query response times, and robust backup marketing campaigns to create brand
facilities to improve customer service and to
support business growth.
Category: INNOVATION
awareness, improve sales and build regional
customer base. This system works through
major social networks like WeChat, QQ, etc.
37 Guizhou Wing Cloud High
Technology Ltd
CHINA — Services
Pinkesh Ambavat, Vice President, Head of Category: TRANSFORMATION Project: Setting up a large-scale Ethernet
Bureau Systems James Lim, CEO fabric architecture as network foundation
of its new cloud data centre that is both

28 Crown Worldwide Group

HONG KONG — Logistics
Project: Implementation of enterprise-wide
33 Excelsior Healthcare
TAIWAN — Healthcare
Project: Replacement of existing analysis
efficient and environmentally friendly to win
local, national and international customers
by providing easy-to-manage, cost-effective
BusinessObjects dashboards and reporting applications and development of new yet scalable data centre network capable of
tools to reduce lead times for report applications to provide improved data supporting more than 10,000 servers.
generation, business decision-making support, aggregation, analysis of various indicators of Category: INNOVATION
complex P&L analysis requirements against patient-care quality, identification of causes Xu Ning, CEO
service delivery systems, and tight integration of statistical anomalies, and effective cost
with existing data warehouse apps.
Category: PERFORMANCE
Chris Davis-Pipe, Vice President, IT
management.
Category: PERFORMANCE
Rosa Feng, Nursing Director
38 HDFC Standard Life
Insurance
INDIA — Financial services
Project: Mymix is a power tool to transform

29 Dorf Ketal Chemicals

INDIA — Manufacturing
Project: Consolidation of disparate ERP
34 Flextronics Technology
(Penang) Sdn. Bhd.
MALAYSIA — Manufacturing
customer experience and boost productivity.
It is also an innovative sales enabler software
application that helps fortify needs-based
systems into a single, global enterprise Project: Flextronics China Customs Platform selling, delivers unique and personalised

26 / JUNE–JULY 2015 / www.cio-asia.com

THE 2015 CIO 100 LISTINGS

customer experience, and achieves quality Development Authority (IDA), embarked on business growth.
business growth and productivity. the SS2016 Social Service Delivery Study to Category: INNOVATION
Category: TRANSFORMATION enable a strategic analysis on how infocomm Lee Cheung Loong, Founder
Thomson Thomas, Vice President technology can be leveraged to help achieve

39 Hong Leong Bank Berhad*

MALAYSIA — Financial services
the social service sector vision and goals to
better the lives of residents in Singapore.
Category: TRANSFORMATION
47 Jurong Port Pte Ltd
SINGAPORE — Logistics
Project: Business Intelligence for World
Project: Hong Leong Connect Mobile Christina Gan, Cluster Director, Social & Class Homeport enables Jurong Port (JP)
Banking Re-Platform for Extension of Family Development, Homeland Security & to become a World-class homeport which
Payment Express (PEx) Services is a mobile Gov Admin Group boasts of a BI platform and a BI competency
payment function on our mobile application centre, enabling JP to differentiate from
that allows its users to send money to
anyone in the country, using the recipient’s
mobile number. Funds can be collected into
43 Infosys Limited
INDIA — Services
Project: Transforming Digital Business
its competitors and strengthen its core
competencies.
Category: PERFORMANCE
any bank accounts or through HLB ATMs. Engine allows Infosys to transform its digital Sim Chear Wah, CIO
Customers can also withdraw money from business engine with world’s largest single
an ATM without ATM card.
Category: INNOVATION
Kang Yew Jin, CIO
instance of SAP Business Suite on HANA.
Category: TRANSFORMATION
Ganesh G.
48 KMC Solutions
PHILIPPINES — Services
Project: Deployment of desktop equipment
and improving network services in order

40 Hong Leong Islamic Bank

Berhad
MALAYSIA — Financial services
44 Institute
Education
of Technical

SINGAPORE — Education
to better serve customers in its serviced
office space where separate, secure tenant
networks are ensured to PCI and HIPAA
Project: EXPRE$$ Remit is a new remittance Project: myPortal – Student Portal for industry compliance standards; perimeter
service available via self-service terminals eServices/eLearning allows students to protection, improved network efficiencies,
available in Hong Leong Bank and Hong access ITE online services and the Internet and fast support.
Leong Islamic Bank for currency conversion through their mobile devices. myPortal was Category: TRANSFORMATION
and remittance. Remittance service can developed to provide a student-centric one- Clinton Marsh, CTO
be initiated, processed and collected by stop gateway to access personalised course-
intended beneficiaries within 8 minutes.
Category: INNOVATION
Kang Yew Jin, CIO
related information and eServices/eLearning.
Category: TRANSFORMATION
Lee Foo Wah, Divisonal Director / IT Division
49 Kru Somsri’s English School
THAILAND — Education
Project: Deployment of a shared
infrastructure for remote systems

41 Indonesia
(IDX)
Stock Exchange

INDONESIA — Financial services

45 Integrated Health
Information Systems Pte Ltd
(IHiS) & Singapore General Hospital
management to help alleviate IT
troubleshooting in schools, boost staff
productivity and better IT support, all backed
Project: The Development and (SGH) by a scalable infrastructure to help
Implementation of Capital Market Integrated SINGAPORE — Government business growth.
Network (CMIN) Project consists of Project: TSSU Instrument Management Category: PERFORMANCE
dedicated fibre optic network that connects System (TIMS) enables real-time tracking Paisan Sookchalem, Managing Director
IDX to 113 Exchange Members, Indonesian and accountability of surgical instrument
Financial Services Authority, Self Regulatory
organisations, 18 custodian banks, 37
payment banks, and Directorate General of
sets used for each patient, providing an
electronic trail for all instruments processed
and sterilised by SGH’s Theatre Sterile
50 Lembaga
(LHDN)
Hasil Dalam Negeri

MALAYSIA — Government
Debt Management. CMIN improves fairness, Supplies Unit. This ensures high sterilisation Project: Dynatrace Application Performance
accessibility, network quality, security, high standards and efficient management of monitoring and management for Inland
availability, cost efficiency, and reduce the instruments, improving patient safety and Revenue Board (LHDN) of Malaysia helps
complexity of business processes. operational efficiency. to monitor the board’s applications. It
Category: TRANSFORMATION Category: TRANSFORMATION detects the root cause of slow web/mobile
Adikin Basirun, Information Technology & Benedict Tan, IHiS GCIO, SingHealth response/transactions and alerts relevant
Risk Management Director parties or professionals whenever an error

42 Infocomm Development
Authority of Singapore
46 IPServerOne
THAILAND — Services
Project: Implementing advanced Intel-
occurs, before any downtime occurs. It also
helps LHDN to make better, cost efficient
IT investments and improve application
SINGAPORE — Government based servers to power its cloud hosting performance and response times.
Project: Social Service Delivery Study, services, and to improve on deployment Category: PERFORMANCE
launched by the Ministry of Social and times for hosting requests, flexibility to Mariam Binti Mohd, Director of IT
Family Development (MSF) and Infocomm scale according to demand, and long-term

*2015 CIO Award Winner

28 / JUNE–JULY 2015 / www.cio-asia.com

THE 2015 CIO 100 LISTINGS

51
Inc.
Manila International
Container Terminal Services,
role-based access controls and security
features, simplified network operations and
management, yet offer high scalability when
better customer experience and operational
efficiency, better business-aligned
organisation structure, uplift skill of ITSD staff
PHILIPPINES — Logistics bandwidth demands spike. in supporting business needs, and optimise
Project: Truck Monitoring System was Category: PERFORMANCE costs through strategic sourcing and to shift
developed to collect data through strategically Dr. Francisco C. Castillo, SVP-CIO, IT ITS’s focus to value-adding activities.
placed readers within the premises for Division Category: TRANSFORMATION
effective management of traffic, maintaining Ted Suen, CIO
agreed service levels and improved customer
service. The system offers visibility and
traceability of truck movement critical to
56 McLeod Russel India Ltd
INDIA — Manufacturing
Project: Enterprise-wide information 60 National Commodity and
Derivatives Exchange
preventing service failures and vital input for management solution to enable visibility (NCDEX)
optimisation planning. across order and procurement cycles, INDIA — Financial services
Category: TRANSFORMATION enhanced BI, and access to real-time Project: Replacement of proprietary solution
Earl H. Ferrer, Vice President, Global IT primary production and resource allocation with open standards platform consisting of
in tea plantation, production and distribution. data centre virtualisation and client solutions

52 Manila Tytana Colleges

PHILIPPINES — Education
Project: College Admission Callers
Category: GROWTH
Surhit Bhattacharyya, CIO
to increase capacity and data throughput
while simplifying management and lowering
costs all round.
Prospective Students Tracking System was
developed for the purpose of tracking calls
to prospective freshmen/transferees who
57 Ministry
Singapore
of Manpower

SINGAPORE — Government
Category: TRANSFORMATION
Devesh Surana, Vice President of
Technology
have shown interest enrolling in any of the Projects:
programs provided by the college, and to
provide information on other alternative
programs of interest to students.
● Interactive Labour Market Statistic (LMS)
Information Portal is a major initiative to
deliver an innovative and engaging interactive
61 National
Education
Institute of

SINGAPORE — Education
Category: INNOVATION experience on data visualisation of manpower Project: Business Continuity Management
Dr. Ronaldo A. Tan, CIO statistical data by transforming the statistical System (BCMS) is the result of the National
data into meaningful and enriching experience Institute of Education’s journey in business

53 MASkargo
MALAYSIA — Logistics
Project: Replacement of in-house
as dynamics and interactive charts.
Category: INNOVATION
● Service Transformation@MOM Services
continuity and information security
management so as to achieve a higher
standard of security and risk management.
mainframe-based cargo management Centre (MOM SC) is a major initiative to It obtained the ISO 27001 Information
system with cloud-based logistics reinvent and transform service delivery Security Management System (ISMS) and
management system with integration to at the new MOM Services Centre @ ISO 22301 Business Continuity Management
existing automated robotic warehouse and Bendemeer using human-centric design System (BCMS) certifications in October
revenue management systems. thinking and process re-engineering. 2013 and September 2014 respectively.
Category: TRANSFORMATION Category: TRANSFORMATION Category: INNOVATION
Ahmad Luqman Mohd Azmi, Acting CEO Ang Mui Kim, CIO Tan Hoon Chiang, CIO

54 MayBank Singapore
services
SINGAPORE — Financial 58 Morphlabs, Inc.
PHILIPPINES — Services
Project: Implementation of Linux OpenStack
62 NatSteel Holdings Pte Ltd
SINGAPORE — Manufacturing
Project: Natsteel is in the process of
Project: Singapore Data Centre Setup & platform to provide massively scalable IaaS transforming from a product selling
Migration represents the bank’s efforts solution for customers, and to design safe, organisation to a customer focused solution
to setup its data centre which boasts scalable enterprise cloud solutions based on provider. The Digital Age Transformation
disaster recovery infrastructure relocation OpenStack for new and existing Morphlabs program supported this direction by creating
and migration. The overall mission is to customers. market competitive advantages through
subsume IT operations and to ensure that Category: INNOVATION IT. The program brought in the right IT
the migration of IT operations allowed for Gio Bacareza, CEO competencies, enabled business operation
business to carry on as usual. agility, and realised business solution delivery.
Category: TRANSFORMATION
Lim Kuo Siong, CIO 59 MTR Corporation Limited
HONG KONG — Transportation
Project: Be-TOPS aims to deliver
Category: TRANSFORMATION
Yang Cher Ming, CIO

55 Maynilad Water Services, Inc.

PHILIPPINES — Utilities
Project: Deployment of enterprise-wide
a sustainable and demonstrable
transformational change. It enables the
ITSD to successfully deliver better user
63 Navis India Technologies
Pvt. Ltd.
INDIA — Transportation
wired and wireless solutions with tight engagement and collaborative partnering, Project: Project to automate service-request

30 / JUNE–JULY 2015 / www.cio-asia.com

generation for hardware faults in order - E-money component offers electronic ● Mobile-IT Enterprise Customer Dashboard
to expedite diagnostics processes and money services through more than 1,800 correlates and repackages cross-
problem resolution; maximising availability Cebuana Lhuillier pawnshops to enable organisation and cross-system data sources
of server hardware to ensure 24x7 marine- customers to experience secure, efficient into a single mobility dashboard to provide
terminal and cargo-movement operations and affordable electronic-based financial enterprise teams a near real time converged
for customers; and to reduce support services through different channels. view of customer. The platform can be
requirements for hardware remediating Category: TRANSFORMATION accessed anytime, anywhere and from any
issues to focus on more value-added tasks. Ergie S. Ong, CIO mobile device to support business critical
Category: GROWTH information-based decisions and activities.
Subramanian Kesavan, Lead - Systems
Engineering 68 Nippon Paint (China) Co., Ltd.
CHINA — Manufacturing
Project: Implementation of a supplier
Category: INNOVATION
● Project FUSE is a unified communication
platform designed to enable the

64 NCS Pte Ltd

SINGAPORE — Services
Project: Project Gravity is a transformational
relationship management application
platform to support strategic and operational
procurement and supplier collaboration,
organisation’s contact centre to deliver an
integrated experience to its customers.
FUSE links data from disparate systems and
project, built to deliver secured business in addition to reducing trading cycle time, transforms datasets into relevant information
solutions for Singtel Group Enterprise through process costs, while enabling efficient needed to optimise customer engagements.
an innovative IT services delivery platform management of the company’s rapidly Category: INNOVATION
that is responsive to business changes. growing supplier network. Lawrence T. Goh, CIO
Designed to operate in a new collaborative Category: PERFORMANCE
Smart Economy with enterprise-grade
security, Gravity leverages the cloud to
Huang Jun, Vice President of Procurement
72 Procter & Gamble Asia*
SINGAPORE — Manufacturing
deliver cost savings and scalability, which in
turn delivers business growth.
Category: TRANSFORMATION
69 Noble Group
HONG KONG — Logistics
Project: Arvis (A Really Very Intelligent
Project: Consumer Connect enables remote
connections with consumers in context
wherever they are, allowing P&G to connect
James Loo Wai Kheong, CIO System) is a profit and loss attribution people and insights. By leveraging virtual
algorithm developed internally by Noble research to develop connections with

65 Netregy Systems
MALAYSIA —
Telecommunications
through which it can explain how its
profitability develops — what changed,
has it changed and why it changed. This
more consumers and use their feedback to
improve P&G products, the company is able
to create the right products at the right value
Project: Developing and rebranding technology gives Noble a consistent and proposition to better serve consumers.
communications platform to increase VoIP reliable automated change report. Category: LEADERSHIP
systems sales by moving to an appliance- Category: INNOVATION Sanjay Singh, CIO
based business model. The exercise Barry Gould, CIO
optimised engineer utilisation hours,
decreased cost of goods sold, and reduced
sales cycle with single-box shipping. 70 Philippine Business Bank
PHILIPPINES — Financial
73 PropertyGuru Pte Ltd
SINGAPORE — Real Estate
Project: Deployment of a cloud-based
Category: GROWTH services business management solution to accelerate
Deric Ng, CEO Project: Project to futureproof and to expansion plans across Asia Pacific, which
transform the enterprise data centre through supports financials, revenue recognition,

66
(NETS)
Network for Electronic
Transfers (Singapore) Pte Ltd
virtualisation and private cloud infrastructure.
Category: LEADERSHIP
Keith S. Chan, CIO
subsidiary management workflows to tax
calculations.
Category: INNOVATION
SINGAPORE — Financial services Jani Rautiainen, Managing Director
Project: Transforming Singapore EFTPOS from
a magnetic stripe to a chip-based payments
system helped set the chip standard, setting up
71 Philippine Long Distance
Telephone Company (PLDT)
PHILIPPINES — Telecommunications 74 PT Asuransi Jiwasraya
INDONESIA — Financial
of certification body and developing the issuing Projects: services
infrastructure both at NETS and issuing banks ● Installer Performance Monitoring Project: Deployment of a new and
and upgrading the acquiring infrastructure for System (IPMS) is an in-house developed enhanced high availability data centre
acceptance of chip-based cards. application that supports PLDT’s field service to take advantage of latest innovations
Category: TRANSFORMATION management processes for installation of for application scalability and availability
David Woo, CIO simple services (Home segment) as well to support the company’s core business
as catering for specific complex products activities.

67 Networld
Inc.
Capital Ventures,

PHILIPPINES — Financial services

(Enterprise segment). The system consists
of a web platform for the back office and a
mobility platform for the field force.
Category: TRANSFORMATION
Ari Faizal Aliaini, Head of IT Division

Project: 24K Card Loyalty Program System Category: TRANSFORMATION

*2015 CIO Award Winner

/
www.cio-asia.com JUNE–JULY 2015 31 /
THE 2015 CIO 100 LISTINGS

75 PT Sentra Inovasi Solusindo

INDONESIA — Manufacturing
Project: Deployment of an ERP system
services as a result of low latency in storage
retrievals, thereby giving more IT time for
strategic projects, besides maximising
83 Singapore Polytechnic
SINGAPORE — Education
Project: SP Mobile App is the key building
running on virtualised platform that uptime with highly available platform and block for achieving SP’s IT Vision of
enables improved employee productivity, disaster recovery capability. building a Smart Campus that empowers
consolidation of IT, reduced management Category: PERFORMANCE its stakeholders (students, staff and public)
time, gained scalable and agile infrastructure Dr. Panuratn Thanyasiri, CIO with access to real-time information and the
for growth, and significantly lower power ability to e-transact, any time anywhere, thus
consumption.
Category: TRANSFORMATION
Wijaya, Senior IT Development Manager
80 Seo Eng Joo Frozen Food
SINGAPORE — Manufacturing
Project: Deployment of a global ERP
putting “Learning”, “Working” and “Lifestyle”
convenience at their fingertips.
Category: TRANSFORMATION
software that delivers flexibility and agility Loh Gin Chye, CIO

76 PT Telekomunikasi Indonesia
INDONESIA —
Telecommunications
to improve inventory control through
modern methods, raise operational
efficiency, and improve visibility across the 84 Singapore Post Limited*
SINGAPORE — Logistics
Project: Upgrading of service delivery entire supply chain. Project: EzyTrak is a state of the art track
platform by implementing an integrated suite Category: LEADERSHIP and trace delivery system on Android
of products that improve cost reduction and Charlie Seo, General Manager enabled phones, a first of its class in postal
time reduction in developing new mobile, industry developed by Singpost. The
broadband, and network applications
in order to remain competitive through
concerted innovations.
81 Sin Chew Media Corporation
Berhad
MALAYSIA — Services
project was conceptualised and delivered
in 10 months with SingPost operations and
technology leading and partnering with
Category: INNOVATION Project: Deployment of enterprise-wide various development partners.
Tanto Suratno, Head of SOA & SDP network security platform to protect against Category: INNOVATION
growing online threats, improve business Ramesh Narayanaswamy, CIO

77 Public
Limited
Bank (Hong Kong)

HONG KONG — Financial services

continuity and enable mobile computing.
Category: PERFORMANCE
Ong Kee Wah, ICT Manager 85 Singapore Prison Service
SINGAPORE — Government
Project: Securities Trading & Infrastructure Project: Electronic Letters for Rehabilitation
Upgrade aims to tackle the behavioural
changes of customers, while ensuring
excellent quality of service. Three phases
82 Singapore
University
Management

SINGAPORE — Education
and Reintegration Advancement (E-letters)
is an innovative use of communication
in a unique setting. It could be used for
of system enhancement were taken to Projects: improving communications between
bring a new securities trading experience ● Advanced Learning Analytics (ALA) inmates and their families or friends and in
to customers, namely the Securities project uses big data and analytics to enhancing operational efficiency.
Trading System Revamp, Bank Host System transform teaching and learning in higher Category: TRANSFORMATION
Upgrade, and Introducing Mobile education. By leveraging next-generation Kuai Ser Leng, CIO
Securities Trading. analytics capabilities to gain insights into
Category: GROWTH
Franky Tse, Head of IT
students’ learning progress, challenges
and behaviours and their impact on
learning effectiveness, this project
86 Singapore
Telecommunications Ltd.
SINGAPORE — Telecommunications

78 Sa Sa Cosmetics Company
Ltd.
HONG KONG — Retail
provides actionable intelligence to the
key stakeholders like instructors, students,
curriculum planners and helps to improve
Project: Business transformation project to
enhance and differentiate the operator’s
customer experience, improve billing and
Project: Business Process Management education delivery over time. customer support for retail, enterprise and
Project: Perform Business Process Re- Category: INNOVATION government sectors, in order to have a
engineering (BPR) for ordering and demand ● SIEM-X (SIEM-eXtension) aims to extend single platform that gives holistic view of
forecasting processes for the local (Hong the use of SIEM to non-Security personnel, customers.
Kong) and overseas (China, Singapore, thus instilling the fact that security is Category: TRANSFORMATION
Malaysia and Taiwan) markets. everyone’s responsibility. SIEM-X provides Wu Choy Peng, Group CIO
Category: PERFORMANCE a single integrated view of information to
Ms. Lu Szu Jen, CIO raise security insights, productivity and
operations efficiency for application/system 87 SPi Global
PHILIPPINES — Services

79 Samitivej Hospital
THAILAND — Healthcare
Project: Deployment of flash-optimised
owners which were previously not available
or performed manually.
Category: INNOVATION
Project: By establishing the Information
Technology Operations Command Center
(ITOCC), SPi Global is now able to have a
storage arrays across two main hospitals Lau Kai Cheong, CIO centralised and proactive monitoring of
under the group to achieve better patient the company’s IT infrastructure. ITOCC staff

*2015 CIO Award Winner

32 / JUNE–JULY 2015 / www.cio-asia.com

THE 2015 CIO 100 LISTINGS

provides 24/7 seamless and instantaneous

support to IT incidents across 10 facilities
in the Philippines, Nicaragua, and the
92 Thangamayil
Limited
INDIA — Retail
Jewellery analytics, enabling faster and more informed
decision-making, while enabling apps to be
used both on standard desktop computers
United States. Project: Deployment of monitoring control as well as through mobile devices such as
Category: TRANSFORMATION over enterprise inventory management Apple iPads.
Patrick Santos, CIO system of all stores in order to gain visibility Category: GROWTH
of inventory, reduce stock levels to improve Keith Wu, Executive Director

88 Standard Chartered Bank

Malaysia Berhad
MALAYSIA — Financial services
profitability, to improve stock availability,
and to reduce margins to provide better
customer satisfaction. 97 Wanbury Pharma
INDIA — Manufacturing
Project: eGOLD Release is a single Category: PERFORMANCE Project: Deployment of business
consolidated version combining eight core- Yadeenthra Nathan S.K., Executive intelligence/analytics tools to support
banking systems in different countries. TIt Information Officer users with mobile devices in order to gain
is an extensive enhancement that results near real-time access to “big data”, and to
in significant reduction of time and funding
compared with conventional steps for
system enhancement/change.
93 The Cocoa Trees
SINGAPORE — Retail
Project: Replacement of old inventory
improve business agility through efficient
analysis and reporting.
Category: PERFORMANCE
Category: PERFORMANCE control system to achieve clarity and Pandurang Salunkhe, Head of IT
Dato’ Arif Siddiqui, CIO accuracy at the click of a mouse for

89 Tata Sky Limited

INDIA — Services
operational data, and to provide real-
time, user-friendly and flexible access to
information to help grow the business.
98 XiamenAir
CHINA — Transportation
Project: In order to meet the rising
Project: Implementation of open-source Category: TRANSFORMATION demands of its customers and employees,
enterprise application platform as middleware Wess Wong, Director, Finance & Business Xiamen Airlines embarked on an IT
solution running on Linux infrastructure to Development infrastructure upgrade to provide faster
improve availability of electronic voucher and more secure services with higher
distribution (EVD) application while reducing
TCO and improving performance.
Category: GROWTH
94 Top Glove Corporation Bhd.
MALAYSIA — Manufacturing
Project: myTGSAP embodies the
availability to its stakeholders.
Category: TRANSFORMATION

N. Ravishanker, CIO transformation of IT as a driver of business

value through the adoption of best practices 99 Xinjiang Goldwind Science
& Technology Co., Ltd.

90 Telekom Malaysia
MALAYSIA —
Telecommunications
in people, processes and technology in
the implementation of a group wide SAP
Enterprise Resource Planning system and
CHINA — Manufacturing
Project: Reduction of month-end
reporting time and cost; and improved
Project: TM Legacy Migration (Camelot) the supporting infrastructure. data accuracy by integrating core business
is Telekom Malaysia’s next-generation Category: TRANSFORMATION operations such as financials, purchasing,
billing, ordering and operations platform. Chee Yih Tzuen, CIO procurement, production planning,
This breakthrough resulted in a significant factory assembly, logistics, into a single
improvement of customer satisfaction,
operational efficiency and maintenance
costs whilst reducing business impact in the
95 TravelSky Technology Limited
CHINA — Hospitality
Project: Implementation of business
e-business suite.
Category: TRANSFORMATION
Dong Lei, Director, Department of
entire duration of the exercise. intelligence/analytics tools to provide a Information Management
Category: PERFORMANCE comprehensive and powerful information
Giorgio Migliarina, Chief Technology &
Innovation Officer
service line and a multi-tier system that
presents clear and concise picture showing
nationwide commercial air travel patterns
100 Zhejiang Geely Holding
Group Co., Ltd.
CHINA — Manufacturing

91 Tenaga Nasional Berhad*

MALAYSIA — Utilities
Project: MyTNB is a mobile application for
and trends in timely manner, in order to
facilitate crucial business decisions in
resource planning, flight planning, and
Project: Automating and standardising
recruitment system across the enterprise
to meet increased demand for talent in
TNB customers that serves as another contact business projections. automotive industry, and integrating various
point to customers via mobile. It allows users Category: PERFORMANCE recruitment channels to efficiently identify
to check monthly bills, status of electricity Joyce Yu, Senior Manager top talent and to provide insight to measure
supply application, locate the nearest recruitment performance.
Customer Service Centre on Android or iOS
devices. Other features include TNB contact
channels and Renewable Energy Invoices.
96 Tsit Wing International
Holdings Limited
HONG KONG — Retail
Category: INNOVATION
Sun Jinfang, Senior HR Support Manager

Category: INNOVATION Project: Deployment of analytics tools

Fazil Ibrahim, CIO, ICT Division and apps to enhance and streamline data

*2015 CIO Award Winner

34 / JUNE–JULY 2015 / www.cio-asia.com