Five Best Practices For Big Data Analytics
Five Best Practices For Big Data Analytics
ENTERPRISE SOFTWARE
Business is awash in data—and also big data analytics programs meant to make sense
of this data and apply it toward competitive advantage. A recent Gartner study found
that more than 75 percent of businesses either use big data or plan to spin it up within
the next two years.
Not all big data analytics operations are created equal, however; there’s plenty of noise
around big data, but some big data analytics initiatives still don’t capture the bulk of
useful business intelligence and others struggling getting off the ground.
For those businesses currently struggling with the data, or still planning their approach,
here are ve best practices for effectively using big data analytics.
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The most successful big data analytics operations start with the pressing questions
that need answering and work backwards. While technology considerations can steal
the focus, utility comes from starting with the problem and guring out how big data
can help nd a solution.
There are many directions that most businesses can take their data, so the best
operations let key questions drive the process and not the technology tools themselves.
“Businesses should not try to boil the ocean, and should work backwards from the
expected outcomes,” says Jean-Luc Chatelain, chief technology o cer for Accenture
Analytics, part of Accenture Digital.
Change management and training are important components of a good big data
analytics program. For greatest impact, employees must think in terms of data and
analytics so they turn to it when developing strategy and solving business problems.
This requires a considerable adjustment in both how employees and businesses
operate.
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Training also is key so employees know how to use the tools that make sense of the
data; the best big data system is useless if employees can’t functionally use it.
“We approach big data analytics programs with the same mindset as any other analytic
or transformational program: You must address the people, process and technology in
the organization rather than just data and technology,” says Paul Roma, chief analytics
o cer for Deloitte Consulting.
“Be ready to change the way you work,” adds Luc Burgelman, CEO of NGDATA, a rm
that helps nancial services, media rms and telecoms with big data utilization. “Big
data has the power to transform your entire business but only if you are exible and
prepared to be open to change.”
An increasing range and volume of devices now generate data, creating substantial
variation both in sources and types of data. An important component of a successful
big data analytics program is re-engineering the data pipelines so data gets to where it
needs to be and in a form that is useful for analysis. Many existing systems were not
developed for today’s big data analysis needs.
“This is still an issue in many businesses, where the data supply chain is blocked or
signi cantly more complex than is necessary, leading to ‘trapped data’ that value can’t
be extracted from,” says Chatelain at Accenture Digital. “From a data engineering
perspective, we often talk about re-architecting the data supply chain, in part to break
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down silos in where data is coming from, but also to make sure insights from data are
available where they are relevant.”
There’s a lot of data. Not all of it can be mined and fully exploited. One key of the most
successful big data analytics operations is correctly identifying which islands of data
offer the most promise.
“Finding and using precise data is rapidly becoming the Holy Grail of analytics
activities,” says Chatelain. “Enterprises are taking action to address the challenges
present in grappling with big data, but [they] continue to struggle to identify the islands
of relevant data in the big data ocean.”
“Most companies are overwhelmed by the sheer volume of the data they possess, much
of which is irrelevant to the stated goal at hand and is just taking up space in the
database,” he says. “By determining which parameters will have the most impact for
your company, you’ll be able to make better use of the data you have through a more
focused approach rather than attempting to sort through it all.”
5. Iterate Often
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Business velocity is at an all-time high thanks to more globally connected markets and
rapidly evolving information technology. The data opportunities are constantly
changing, and with that comes the need for an agile, iterative approach toward data
mining and analysis. Good big data analytics systems are nimble and always iterating
as new technology and data opportunities emerge.
“One of the amazing things about big data analytics is that it can help organizations
gain a better understanding of what they don’t know,” says Burgelman. “So as data
comes in and conclusions are reached, you’ve got to be exible and open to changing
the scope of the project. Don’t be afraid to ask new questions of your data on an
ongoing basis.”
The importance of effective big data use grows by the day. This makes analytics best
practices all the more important, and these ve top the list.
Peter Kowalke is journalist and editor who has been covering business,
technology and lifestyle trends for more than 20 years. When not writing,
he runs Kowalke Relationship Coaching.
ERP
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