Ms 900
Ms 900
121q
Number: MS-900
Passing Score: 800
Time Limit: 120 min
File Version: 5.0
MS-900
Version 5.0
Sections
1. Understand cloud concepts
2. Understand core Microsoft 365 services and concepts
3. Understand security, compliance, privacy, and trust in Microsoft 365
4. Understand Microsoft 365 pricing and support
Exam A
QUESTION 1
DRAG DROP
Match each scenario to its service. To answer, drag the appropriate scenario from the column on the left to
its cloud service on the right. Each scenario may be used only once.
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/enterprise/hybrid-cloud-overview
QUESTION 2
You need to identify which Microsoft platforms provide hybrid capabilities for migrating from an on-premises
deployment.
Which two platforms provide hybrid capabilities for migration? Each correct answer provides a complete
solution. (Choose two.)
Correct Answer: AC
Section: Understand cloud concepts
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/enterprise/architecture-of-microsoft-hybrid-cloud-scenarios
QUESTION 3
A company is moving to Microsoft Azure. Some applications cannot be moved.
You need to identify which applications will remain in a hybrid environment after the migration.
Correct Answer: A
Section: Understand cloud concepts
Explanation
Explanation/Reference:
QUESTION 4
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://blogs.microsoft.com/on-the-issues/2018/05/17/microsoft-cloud-delivers-when-it-comes-to-energy-
efficiency-and-carbon-emission-reductions-study-finds/
https://www.liquidweb.com/blog/private-cloud/
https://docs.microsoft.com/en-us/azure/architecture/cloud-adoption/getting-started/azure-resource-access
https://azure.microsoft.com/en-gb/product-categories/security/
QUESTION 5
DRAG DROP
You must provide infrastructure recommendations. All proposed solutions must minimize costs.
You need to identify the appropriate cloud model for the given scenarios.
Which cloud models should you use? To answer, drag the appropriate cloud models to the correct
requirements. Each cloud model may be used once, more than once, or not at all. You may need to drag
the split bar between panes or scroll to view content.
Correct Answer:
Explanation/Reference:
References:
https://azure.microsoft.com/en-us/overview/what-are-private-public-hybrid-clouds/
https://www.thinksys.com/cloud/private-vs-public-vs-hybrid-cloud/
QUESTION 6
You are the Microsoft 365 administrator for a company.
The company runs SharePoint Server and Exchange Server in an on-premises datacenter. The site
collection for the finance department is currently encrypted using third-party software.
Correct Answer: A
Section: Understand cloud concepts
Explanation
Explanation/Reference:
QUESTION 7
A company has an Exchange Server environment. The company plans to migrate to the cloud.
You need to recommend a cloud model that meets the following requirements:
Correct Answer: C
Section: Understand cloud concepts
Explanation
Explanation/Reference:
References:
https://www.cmswire.com/cms/information-management/cloud-service-models-iaas-saas-paas-how-
microsoft-office-365-azure-fit-in-021672.php
QUESTION 8
DRAG DROP
You are the Azure administrator for a company. The company uses only Platform as a Service (PaaS).
You need to identify which solution components Microsoft must manage and which solution components
your IT staff must manage.
Match each management owner to its component. To answer, drag the responsible party from the column
on the left to its component on the right. Each party may be used once, more than once, or not at all.
Correct Answer:
Explanation/Reference:
References:
https://www.itprotoday.com/industry-perspectives/choosing-cloud-model-saas-versus-paas
QUESTION 9
DRAG DROP
website hosting
a virtual machine that runs Linux
document storage that uses OneDrive for Business
Match each component to its classification. To answer, drag the appropriate components from the column
on the left to its classifications on the right. Each component may be used once, more than once, or not at
all.
Explanation/Reference:
QUESTION 10
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Section: Understand cloud concepts
Explanation
Explanation/Reference:
QUESTION 11
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Section: Understand cloud concepts
Explanation
Explanation/Reference:
QUESTION 12
DRAG DROP
You are the Microsoft 365 administrator for a company that uses only on-premises resources. The
company does not have a private cloud.
You need to deploy cloud-based resources for the company that minimizes costs.
Which cloud models should you use? To answer, drag the appropriate cloud models to the correct
requirements. Each cloud model may be used one, more than once, or not at all.
You may need to drag the split bar between panes or scroll to view content.
Correct Answer:
Section: Understand cloud concepts
Explanation
Explanation/Reference:
QUESTION 13
You use Microsoft 365 Usage Analytics.
You need to know the number of users who are active today and were also active last month.
A. MoMReturningUsers
B. EnabledUsers
C. ActiveUsers
D. CumulativeActiveUsers
Correct Answer: A
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/admin/usage-analytics/active-user-in-usage-reports?
view=o365-worldwide
QUESTION 14
DRAG DROP
Match each component to its task. To answer, drag the appropriate components from the column on the
left to the tasks on the right. Each component may be used once, more than once, or not at all.
Explanation/Reference:
References:
https://products.office.com/en-us/microsoft-teams/group-chat-software
https://www.microsoft.com/en-cy/cloud-platform/enterprise-mobility-security
QUESTION 15
DRAG DROP
You need to educate stakeholders about how Microsoft 365 component enable effective collaboration.
Match each Microsoft 365 service to the best service description. To answer, drag the appropriate services
to the correct descriptions. Each service may be used once, more than once, or not at all. You may need to
drag the split bar between panes or scroll to view content.
Explanation/Reference:
References:
https://products.office.com/en-us/microsoft-teams/group-chat-software
https://products.office.com/en-za/onedrive-for-business/online-cloud-storage
https://products.office.com/en-us/sharepoint/sharepoint-online-collaboration-software
https://products.office.com/en-za/yammer/yammer-overview
QUESTION 16
DRAG DROP
You need to identify differences between the features in Exchange Online and Exchange Server.
Match the appropriate features to the corresponding supported environments. To answer, drag the
appropriate environments to the correct features. Each environment may be used once, more than once, or
not at all. You may need to drag the split bar between panes or scroll to view content.
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/exchange/policy-and-compliance/information-rights-management?
view=exchserver-2019
https://docs.microsoft.com/en-us/office365/servicedescriptions/exchange-online-archiving-service-
description/compliance-and-security-features
QUESTION 17
HOTSPOT
A company has Microsoft Surface devices that run Windows 10. The company plans to deploy devices by
using Windows AutoPilot.
You need to import a CSV file to ensure that the devices are ready for deployment.
In the Microsoft 365 Device Management portal, which two blades should you use? To answer, select the
appropriate options in the dialog box in the answer area.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/intune/enrollment-autopilot
QUESTION 18
DRAG DROP
You are the Microsoft 365 administrator for a company. The company supports an aggressive rollout of
features.
Which feature phase should you use for each development step? To answer, drag the appropriate feature
phases to the correct development steps. Each feature phase may be used once, more than once, or not at
all. You may need to drag the split bar between panes or scroll to view content.
Correct Answer:
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
QUESTION 19
DRAG DROP
An organization is considering migrating resources to the cloud. The company does not plan to deploy
Microsoft Azure ExpressRoute or site-to-site VPNs.
You need to identify which workloads you can migrate to the cloud.
Which workloads you can migrate to the cloud? To answer, drag the appropriate actions to the correct
workloads. Each action may be used once, more than once, or not at all. You may need to drag the split
bar between panes or scroll to view content.
Correct Answer:
Explanation/Reference:
QUESTION 20
A company plans to migrate to Microsoft 365. Corporate devices run Windows 7 or Windows 10.
You must upgrade all devices to use Office 365 ProPlus and minimize costs.
Which three actions should you perform? Each correct answer presents part of the solution.
Explanation/Reference:
QUESTION 21
HOTSPOT
You need to determine which technologies should be used for each requirement.
Which technologies should be used? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
References:
https://www.microsoft.com/en-us/microsoft-365/modern-desktop/enterprise/windows-virtual-desktop
https://docs.microsoft.com/en-us/azure/active-directory/hybrid/whatis-azure-ad-connect
https://docs.microsoft.com/en-us/intune/what-is-intune
QUESTION 22
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/workplace-analytics/index-orig
https://docs.microsoft.com/en-us/workplace-analytics/overview/get-started
QUESTION 23
A company assigns a Microsoft 365 license to each employee.
You need to install Microsoft Office 365 ProPlus on each employee device.
Which three methods can you use? Each correct answer presents a complete solution.
A. Use System Center Configuration Manager (SCCM) to deploy Office 365 ProPlus from a local
distribution source.
B. Use System Center Configuration Manager (SCCM) to deploy Office 365 ProPlus from an Office
Windows Installer (MSI) package.
C. Download the Office 365 ProPlus Windows Installer (MSI) package. Install Office 365 ProPlus from a
local distribution source.
D. Use the Office Deployment Tool (ODT) to download installation files to a local distribution source. Install
Office 365 ProPlus by using the downloaded files.
E. Enable users to download and install Office 365 ProPlus from the Office 365 portal.
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/deployoffice/teams-install
https://docs.microsoft.com/en-us/deployoffice/deploy-office-365-proplus-from-the-cloud
https://docs.microsoft.com/en-us/deployoffice/deploy-office-365-proplus-with-system-center-configuration-
manager
https://docs.microsoft.com/en-us/deployoffice/deploy-office-365-proplus-from-a-local-source
QUESTION 24
This question requires that you evaluate the underlined text to determine if it is correct.
When you enable external access by using the Microsoft 365 admin portal, data is available to anonymous
users.
Review the underlined text. If it makes the statement correct, select “No change is needed”. If the
statement is incorrect, select the answer choice that makes the statement correct.
A. No change needed.
B. the Everyone group is applied to all shares with full control
C. you must configure Active Directory Federation Services (AD FS)
D. users can send sharing invitations for specific content
Correct Answer: D
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/sharepoint/external-sharing-overview
QUESTION 25
You are the Microsoft 365 administrator for a company. You deploy Windows 10 to all devices by using
Windows Autopilot.
You need to ensure that employees can install Microsoft Office 365 ProPlus on their devices.
What are two possible ways to achieve this goal? Each correct answer presents a part of a solution.
Correct Answer: BD
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/deployoffice/deploy-office-365-proplus-from-a-local-source
https://docs.microsoft.com/en-us/microsoft-365/business/add-autopilot-devices-and-profile
QUESTION 26
DRAG DROP
A company plans to migrate from a Microsoft volume licensing model to a subscription-based model.
You need to recommend the appropriate servicing models to update employee devices.
To answer, drag the servicing model from the column on the left to its component on the right. Each model
may be used once, more than once, or not at all.
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/windows/deployment/update/waas-overview#servicing-tools
QUESTION 27
You are the Microsoft 365 administrator for a company.
Which two tools can you use? Each correct answer presents a complete solution.
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/admin/usage-analytics/customize-reports?view=o365-worldwide
QUESTION 28
DRAG DROP
You are the Microsoft 365 administrator for a company. The company plans to upgrade client operating
systems to Windows 10.
You need to explain the concepts of Windows as a Service (WaaS) to the management team.
Match each term to its definition. To answer, drag the appropriate terms from the column on the left to its
definitions on the right. Each term may be used once, more than once, or not at all.
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/windows/deployment/update/waas-overview
https://docs.microsoft.com/en-us/windows/deployment/update/waas-deployment-rings-windows-10-updates
QUESTION 29
You are the Microsoft 365 administrator for an organization.
A group of employees and users outside the company must be able to collaborate on a project in real time
by using a whiteboard.
In the Microsoft 365 admin portal, which Office 365 product should you configure?
A. Microsoft Yammer
B. Microsoft Office Delve
C. Microsoft SharePoint Online
D. Microsoft Teams
Correct Answer: D
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/microsoftteams/manage-whiteboard
QUESTION 30
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/workplace-analytics/myanalytics/use/add-in
https://docs.microsoft.com/en-us/workplace-analytics/myanalytics/mya-landing-page
https://docs.microsoft.com/en-us/workplace-analytics/index-orig
QUESTION 31
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/securitycompliance/enable-the-report-message-add-in
QUESTION 32
You need to reduce the amount of time that the IT team spends on user support.
What are three possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Explanation/Reference:
References:
https://social.technet.microsoft.com/wiki/contents/articles/35748.office-365-what-is-customer-lockbox-and-
how-to-enable-it.aspx
https://docs.microsoft.com/en-us/windows/deployment/windows-autopilot/windows-autopilot
https://www.microsoft.com/en-us/microsoft-365/blog/2015/03/19/office-365-proplus-it-control-and-
management-update/
QUESTION 33
DRAG DROP
You need to select the appropriate Office plans and minimize costs.
Which Office plans should you use? To answer, drag the appropriate Office plans to the correct options.
Each Office plan may be used once, more than once, or not at all. You may need to drag the split bar
between panes or scroll to view content.
Correct Answer:
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
Explanation:
Reference:
https://docs.microsoft.com/en-us/deployoffice/about-office-365-proplus-in-the-enterprise
QUESTION 34
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
QUESTION 35
You are the Microsoft 365 administrator for a company.
You install Microsoft Office 365 ProPlus on five devices. You deactivate the Microsoft Office 365 ProPlus
license on one device.
Correct Answer: D
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
QUESTION 36
DRAG DROP
Instructions: To answer, drag the appropriate feature from the column on the left to its availability on the
right. Each feature may be used once, more than once, or not at all.
Correct Answer:
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
QUESTION 37
HOTSPOT
A company plans to transition from supporting servers on-premises to using Microsoft 365 services.
You need to determine which Microsoft 365 workload is appropriate to replace each on-premises service.
Which workloads should you use? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
QUESTION 38
Your company has a Microsoft Office 365 subscription.
Correct Answer: A
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
QUESTION 39
You are the Microsoft 365 administrator for a company.
You install Microsoft Office 365 ProPlus on five devices. You deactivate device.
A. Print a document.
B. Leave a comment in a document.
C. Start a new document from a template.
D. Set properties on a document.
E. Create a document
F. Edit a document
G. Co-author a document
Correct Answer: A
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
References:
https://blogs.technet.microsoft.com/office_resource_kit/2014/01/17/office-365-proplus-multiple-devices-
and-deactivation/
QUESTION 40
You are the Microsoft 365 administrator for a company.
Users in the IT department must receive new Office 365 preview features before the features are deployed
to other users in the company.
You need to ensure only the users in the IT department receive preview features.
Which two actions should you perform? Each correct answer represents part of the solution. (Choose two.)
Correct Answer: AC
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
References:
https://insider.office.com/en-us/
https://docs.microsoft.com/en-us/office365/admin/manage/release-options-in-office-365?view=o365-
worldwide
QUESTION 41
A company has a Microsoft 365 subscription. You deploy Windows 10 devices by using Windows Autopilot.
You need to ensure that team members can access data that is stored in OneDrive for Business when
team members are at remote sites.
Correct Answer: D
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
QUESTION 42
You are a Microsoft 365 administrator for a company.
You need to ensure that the feature becomes available for employees to install as soon as possible.
A. Microsoft release
B. Standard release
C. Office 365 team release
D. Targeted release
Correct Answer: D
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/admin/manage/release-options-in-office-365?view=o365-
worldwide
QUESTION 43
DRAG DROP
You are a member of a Microsoft Office 365 group named Sales. You create a proposal for a customer by
using Word Online.
All team members must be able to review and make changes to the proposal at the same time. After the
proposal is completed, you must share the final document with the customer in read-only format.
You need to ensure that the customer sees the most recent versions of the document.
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/admin/setup/set-up-file-storage-and-sharing?view=o365-
worldwide
https://docs.microsoft.com/en-us/sharepoint/external-sharing-overview
QUESTION 44
DRAG DROP
You need to identify the different features of MyAnalytics and Workspace Analytics.
What are the different features? To answer, drag the appropriate applications to the correct features. Each
application may be used once, more than once, or not at all. You may need to drag the split bar between
panes or scroll to view content.
Correct Answer:
Explanation/Reference:
References:
https://products.office.com/en-za/business/compare-more-office-365-for-business-plans
https://techcommunity.microsoft.com/t5/MyAnalytics/Microsoft-Workplace-Analytics/td-p/84884
https://docs.microsoft.com/en-us/office365/servicedescriptions/workplace-analytics-service-description
https://docs.microsoft.com/en-us/workplace-analytics/setup/upload-organizational-data
QUESTION 45
Your company is evaluating the differences between deployments of Office 365 ProPlus and Office 2016.
Correct Answer: A
Section: Understand core Microsoft 365 services and concepts
Explanation
Explanation/Reference:
QUESTION 46
Your organization plans to deploy Microsoft 365 in a hybrid scenario.
You need to ensure that employees can use a smart card for authentication.
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/azure/security/azure-ad-choose-authn
QUESTION 47
HOTSPOT
For each of the following statements, select Yes if the statement is true. otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/azure/information-protection/what-is-information-protection
https://docs.microsoft.com/en-us/azure/information-protection/rms-client/client-classify-protect
QUESTION 48
DRAG DROP
You need to provide a recommendation based on some common identity and access management
scenarios. The solution must minimize costs.
Match each solution to its appropriate scenario. To answer, drag the appropriate solutions from the column
on the left to the scenarios on the right. Each solution may be used once, more than once, or not at all.
Correct Answer:
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/azure/security/azure-ad-choose-authn
https://docs.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-password-hash-
synchronization
https://docs.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-pta
QUESTION 49
You are the Microsoft 365 administrator for a company.
An employee requests personal data under General Data Protection Regulation (GDPR) guidelines.
Correct Answer: A
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/microsoft-365/compliance/gdpr-dsr-office365
QUESTION 50
HOTSPOT
Which scenarios can you implement by using Intune? To answer, select the appropriate answer for the
given scenarios.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/intune/app-protection-policy
QUESTION 51
DRAG DROP
You have a hybrid environment that includes Microsoft Azure AD. On-premises applications use Active
Directory Domain Services (AD DS) for authentication.
Match each feature to its authentication source. To answer, drag the appropriate authentication sources
from the column on the left to the features on the right. Each authentication source may be used once,
more than once, or not at all.
Correct Answer:
Explanation/Reference:
QUESTION 52
A company has a Microsoft 365 subscription. Employees use personal devices to access company data in
the cloud.
You need to restrict employees from copying data to personal OneDrive folders.
Correct Answer: D
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/intune/app-protection-policy
QUESTION 53
This question requires that you evaluate the underlined text to determine if it is correct.
You use Microsoft Intune for device management. You must determine how many devices run each
operating system.
You must launch Intune and navigate to the Mobile Apps blade.
Select the correct answer if the underlined text does not make the statement correct. Select “No change is
needed” if the underlined text makes the statement correct.
A. Device configuration
B. Device compliance
C. No change is needed
D. Devices
Correct Answer: D
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/intune/device-inventory
QUESTION 54
HOTSPOT
A company has a Microsoft 365 E5 subscription. The company plans to use eDiscovery to meet legal
discovery requirements.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/securitycompliance/ediscovery#ediscoverycases
https://docs.microsoft.com/en-us/office365/securitycompliance/manage-ediscovery-cases
https://docs.microsoft.com/en-us/office365/securitycompliance/assign-ediscovery-permissions
QUESTION 55
You are the Microsoft 365 administrator for a company.
You need to ensure that users receive a warning message if they select links in emails that might be
unsafe.
Correct Answer: B
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/securitycompliance/atp-safe-links
QUESTION 56
You are a Microsoft 365 administrator for a company. Employees use Microsoft Office 365 ProPlus to
create documents.
You need to implement document classification and protection by using Microsoft Azure Information
Protection.
Which two actions should you perform? Each correct answer presents part of the solution.
Correct Answer: AD
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/azure/information-protection/requirements
https://docs.microsoft.com/en-us/azure/information-protection/configure-policy-default
QUESTION 57
A company deploys Microsoft Azure AD. You enable multi-factor authentication.
You need to inform users about the multi-factor authentication methods that they can use.
Which of the following methods is NOT a valid multi-factor authentication method in Microsoft 365?
A. Receive an automated call on the desk phone that includes a verification code
B. Insert a small card in to a desktop computer and provide a PIN code when prompted
C. Receive a call on a mobile phone and select the pound sign (#) when prompted
D. Receive an SMS text message that includes a verification code
Correct Answer: B
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
http://techgenix.com/multifactor-authentication-office-365/
QUESTION 58
HOTSPOT
Which two options can you use? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://content.cloudguides.com/guides/Compliance%20Manager
QUESTION 59
You are a Microsoft 365 administrator for a company.
Several users report that they receive emails which have a PDF attachment. The PDF attachment launches
malicious code.
You need to remove the message from inboxes and disable the PDF threat if an affected document is
opened.
Correct Answer: C
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/securitycompliance/atp-anti-phishing
QUESTION 60
DRAG DROP
A customer submits a data subject request (DSR) to delete customer information in compliance with
General Data Protection Regulation (GDPR). You must place legal holds on related data whenever
possible.
You need to respond to the request by searching for the customer’s data in various Microsoft 365 tools.
How should you search for the data? To answer, drag the appropriate search methods to the correct
Microsoft 365 applications. Each search method may be used once, more than once, or not at all. You may
need to drag the split bar between panes or scroll to view content.
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/microsoft-365/compliance/gdpr-dsr-office365#part-1-responding-to-dsrs-
for-customer-data
QUESTION 61
HOTSPOT
You need to ensure that the corporate data on the device is secured as quickly as possible.
Which four options can you use? To answer, select the appropriate actions in the answer area.
Hot Area:
Correct Answer:
Explanation/Reference:
QUESTION 62
You are the Microsoft 365 administrator for a company.
All staff must use Microsoft Outlook to access corporate email. When users access Outlook on mobile
devices, they must use a PIN to open the application.
You need to implement a Microsoft Intune policy to enforce the security requirements.
A. device compliance
B. device configuration
C. app protection
D. app configuration
Correct Answer: C
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/intune/app-protection-policy
QUESTION 63
HOTSPOT
You need to configure a data governance solution for your company. The solution must meet the following
requirements:
Classify documents
Ensure that classifications are enforced
Delete documents that are no longer used
Which actions should you perform? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://www.recordpoint.com/advanced-data-governance-labels/
QUESTION 64
DRAG DROP
Match each feature to the correct description. To answer, drag the appropriate feature from the column on
the left to its description on the right. Each feature may be used once, more than once, or not at all.
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/cloud-app-security/discovered-apps
https://www.microsoft.com/en-us/itshowcase/using-azure-information-protection-to-classify-and-label-
corporate-data
https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/overview
https://docs.microsoft.com/en-us/azure/security-center/security-center-virtual-machine-protection
QUESTION 65
A company deploys Exchange Online and SharePoint Online.
You must audit and assessment report for the Microsoft 365 cloud services that the company uses.
A. Compliance Manager
B. Service Trust Portal
C. Office 365 Security and Compliance Center
D. Azure portal
Correct Answer: B
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://servicetrust.microsoft.com/ViewPage/TrustDocumentsV3?docTab=7f51cb60-3d6c-11e9-b2af-
7bb9f5d2d913_FAQ_and_White_Papers
QUESTION 66
HOTSPOT
A company uses Microsoft 365 Business to address its compliance needs. A customer requests a
complete disclosure of all personal data that relates to them.
You need to create a new data subject request (DSR) case and ensure that compliance managers can
view all DSR case findings.
In which two areas must you perform actions? To answer, select the appropriate options in the answer
area.
Hot Area:
Correct Answer:
Explanation/Reference:
QUESTION 67
HOTSPOT
For each of the following statements, select Yes if the statement is true. otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/intune/apps-deploy
QUESTION 68
This question requires that you evaluate the underlined text to determine if it is correct.
A company needs to protect documents and emails by automatically applying classifications and labels.
You must minimize costs.
You should implement Microsoft Azure Information Protection for Microsoft Office 365.
Review the underlined text. If it makes the statement correct, select No change is needed. If the statement
is incorrect, select the answer choice that makes the statement correct.
A. No change needed.
B. Azure Information Protection Premium P2
C. Azure Information Protection Premium P1
D. Microsoft 365 E3
Correct Answer: B
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
Reference:
https://azure.microsoft.com/en-us/pricing/details/information-protection/
QUESTION 69
HOTSPOT
An organization has a Microsoft 365 subscription. You plan to implement multi-factor authentication.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/enterprise/multi-factor-authentication-for-your-office-365-dev-
test-environment
QUESTION 70
A company plans to migrate to Microsoft 365.
You need to advise the company about how Microsoft provides protection in a multitenancy environment.
What are three ways that Microsoft provides protection? Each correct answer presents part of the solution.
(Choose three.)
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/securitycompliance/office-365-tenant-isolation-overview
QUESTION 71
You are the Microsoft 365 administrator for a company.
You need to provide penetration test and security assessment reports for the new office.
Correct Answer: D
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
QUESTION 72
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
QUESTION 73
You are the Microsoft Office 365 administrator for a company.
You need to perform security and compliance reviews before new updates are distributed to the entire
company.
A. standard releases
B. Microsoft 365 Enterprise Test Lab
C. targeted releases
D. FastTrack
Correct Answer: C
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
Reference:
https://docs.microsoft.com/en-us/office365/admin/manage/release-options-in-office-365?view=o365-
worldwide
QUESTION 74
DRAG DROP
Which features should you implement? To answer, drag the appropriate features to the correct scenarios.
Each feature may be used once, more than once, or not at all. You may need to drag the split bar between
panes or scroll to view content.
Correct Answer:
Explanation/Reference:
QUESTION 75
A company has a Microsoft 365 subscription that includes Office apps.
A user has identified a new issue while working with an app. When the user attempts to create a support
request, the following message displays:
You need to determine the cause of the error message.
Correct Answer: C
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
QUESTION 76
Your company purchases Microsoft 365 Enterprise and Azure AD P2 licenses.
Correct Answer: A
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/azure/active-directory/identity-protection/overview
QUESTION 77
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/securitycompliance/sensitivity-labels
QUESTION 78
This question requires that you evaluate the underlined text to determine if it is correct.
A company needs to protect documents and emails by automatically applying classifications and labels.
You must minimize costs.
Review the underlined text. If it makes the statement correct, select No change is needed. if the statement
is incorrect, select the answer choice that makes the statement correct.
A. No change needed.
B. Azure Information Protection Premium P2
C. Azure Information Protection Premium P1
D. Microsoft 365 E3
Correct Answer: B
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://azure.microsoft.com/en-us/pricing/details/information-protection/
QUESTION 79
DRAG DROP
You need to implement security policies to ensure that sensitive data is protected.
Which tools should you use? To answer, drag the appropriate tools to the correct scenarios. Each tool may
be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to
view content.
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/azure/information-protection/help-users
https://docs.microsoft.com/en-us/office365/securitycompliance/compliance-manager-overview#controls
QUESTION 80
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
QUESTION 81
A company deploys Microsoft Azure AD. You run the Identity Secure Score report. The report displays five
security items.
Which three security items on the report have the most impact on the score? Each correct answer presents
a complete solution.
Explanation/Reference:
QUESTION 82
A company deploys Microsoft Azure AD. You enable multi-factor authentication.
You need to inform users about the multi-factor authentication methods that they can use.
Which of the following methods is NOT a valid multi-factor authentication method in Microsoft 365?
A. Receive an automated call on the desk phone that includes a verification code.
B. Use the Microsoft Authenticator mobile application to receive a notification and authenticate.
C. Receive a call on a phone.
D. Enter a Windows 10 PIN code when prompted.
Correct Answer: D
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
QUESTION 83
You deploy Enterprise Mobility + Security E5 and assign Microsoft 365 licenses to all employees.
Employees must not be able to share documents or forward emails that contain sensitive information
outside the company.
A. Use Microsoft Azure Information Protection to define a label. Associate the label with an Azure Rights
Management template that prevents the sharing of files or emails that are marked with the label.
B. Create a Microsoft SharePoint Online content type named Sensitivity. Apply the content type to other
content types in Microsoft 365. Create a Microsoft Azure Rights Management template that prevents
the sharing of any content where the Sensitivity column value is set to Sensitive.
C. Use Microsoft Azure Information Rights Protection to define a label. Associate the label with an Active
Directory Rights Management template that prevents the sharing of files or emails that are marked with
the label.
D. Create a label named Sensitive. Apply a Data Layer Protection policy that notifies users when their
document contains personally identifiable information (PII).
Correct Answer: A
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
QUESTION 84
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/securitycompliance/compliance-manager-overview#controls
https://docs.microsoft.com/en-us/office365/securitycompliance/meet-data-protection-and-regulatory-reqs-
using-microsoft-cloud
https://docs.microsoft.com/en-us/office365/securitycompliance/get-started-with-service-trust-portal
QUESTION 85
HOTSPOT
You are a Microsoft 365 administrator for a company. The company implements federated authentication
and Azure AD Connect.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/azure/security/fundamentals/choose-ad-authn
QUESTION 86
DRAG DROP
You need to determine where to manage the different features after the hybrid deployment is complete.
Match each item to the location where it will be managed. To answer, drag the appropriate item from the
column on the left to its location on the right. Each item may be used once, more than once, or not at all.
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/securitycompliance/go-to-the-securitycompliance-center
https://docs.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/disclaimers-
signatures-footers-or-headers
https://www.itprotoday.com/email-and-calendaring/configure-email-disclaimer-exchange-server-2016
https://docs.microsoft.com/en-us/office365/troubleshoot/administration/switch-channel-for-office-365
QUESTION 87
HOTSPOT
What should you implement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/outlook-for-ios-and-
android/secure-outlook-for-ios-and-android
https://docs.microsoft.com/en-us/azure/active-directory/identity-protection/overview
https://docs.microsoft.com/en-us/azure/active-directory/privileged-identity-management/pim-configure
QUESTION 88
You manage a local Active Directory Domain Services environment. Your company purchases an
Enterprise E1 license for all users.
You need to implement self-service password reset. You want to achieve this goal while minimizing costs.
Which two actions should you perform? Each correct answer presents part of the solution.
Correct Answer: B
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
QUESTION 89
You are a Microsoft 365 administrator for a company.
What are two ways that you can ensure data security? Each correct answer presents a complete solution.
Correct Answer: AD
Section: Understand security, compliance, privacy, and trust in Microsoft 365
Explanation
Explanation/Reference:
QUESTION 90
You are a Microsoft 365 administrator for a company.
You need to identify security vulnerabilities by using the Office 365 Attack Simulator.
Which three attack simulations are available? Each correct answer presents a complete solution.
A. Brute-force password
B. Cross-site scripting
C. Password-spray
D. Denial-of-service
E. Display name spear-phishing
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/attack-simulator
QUESTION 91
A company that has 50 employees plans to purchase a Microsoft 365 Business subscription.
Which two payment methods are available? Each correct answer presents a complete solution. (Choose
two.)
A. PayPal
B. automatic bank transfer
C. Enterprise Agreement
D. credit card or debit card
Correct Answer: BD
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/admin/subscriptions-and-billing/pay-for-your-subscription?
view=o365-worldwide
QUESTION 92
A small advertising company has 250 employees.
You need to migrate all users to Microsoft 365 and meet the following requirements:
Correct Answer: A
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://products.office.com/en-za/compare-all-microsoft-office-products?tab=2
https://docs.microsoft.com/en-us/microsoft-365/business/support/microsoft-365-business-faqs
QUESTION 93
You are the Microsoft 365 administrator for a company.
Which two options can you use? Each correct answer presents a complete solution. (Choose two.)
Correct Answer: BC
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://www.thewindowsclub.com/microsoft-support-chat-phone-number
https://blogs.technet.microsoft.com/praveenkumar/2013/07/17/how-to-create-service-requests-to-contact-
office-365-support/
QUESTION 94
HOTSPOT
You need to ensure that all administrators receive email notifications about potential service disruptions.
Which three options in the Edit Message center preferences dialog box should you select? To answer,
select the appropriate items in the dialog box in the answer area.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/admin/manage/message-center?view=o365-worldwide
QUESTION 95
DRAG DROP
Which subscription plans should you recommend? To answer, drag the appropriate plans to the correct
features. Each plan may be used once, more than once, or not at all.
Correct Answer:
Explanation/Reference:
References:
https://products.office.com/en-us/business/compare-more-office-365-for-business-plans
QUESTION 96
HOTSPOT
You must upgrade the terminals to Windows 10. Terminals must not be upgraded again for at least five
years. You have the following requirements:
What should you use? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/windows/deployment/update/waas-overview#long-term-servicing-channel
https://docs.microsoft.com/en-us/windows/deployment/update/waas-overview#servicing-tools
QUESTION 97
You are the Microsoft 365 administrator for a company.
Your company wants to learn more about what happens if the availability terms of the Microsoft Office 365
services are not met.
Correct Answer: A
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/
service-level-agreement
QUESTION 98
A company is purchasing a Microsoft 365 subscription to replace the current on-premises IT infrastructure.
Which three outcomes can the company expect? Each correct answer presents a complete solution.
(Choose three.)
Explanation/Reference:
QUESTION 99
DRAG DROP
A company plans to deploy collaboration tools for employees. The company does not plan to deploy a
hybrid environment.
You need to identify the features that are available in Teams and Skype for Business Server.
Match each environment to its feature. To answer, drag the appropriate environments from the column on
the left to the features on the right. Each environment may be used once, more than once, or not at all.
Correct Answer:
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://lucavitali.wordpress.com/2017/10/01/sfb-teams-features-comparison-table/
QUESTION 100
Your organization plans to deploy a subscription-based licensing model of Microsoft Office to devices.
Correct Answer: A
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://products.office.com/en-za/business/compare-more-office-365-for-business-plans
QUESTION 101
An organization plans to deploy Microsoft Office 2019 or Office 365 ProPlus.
What are two advantages of Office 365 ProPlus? Each correct answer presents a complete solution.
(Choose two.)
Correct Answer: CD
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
Explanation:
A single subscription of Office 365 ProPlus allows you to install Office 365 on up to 5 devices.
Office 365 ProPlus includes a fully functional, cloud-based online version that is free to use, though it
does not require any installation.
Incorrect Answers:
Office 365 subscriptions (E3, E5, etc.) do not allow for downgrading.
Office 365 ProPlus is updates automatically. Updates include updates to existing features as well as new
features being added to the product.
References:
https://xo.xello.com.au/blog/office-365-proplus-top-business-benefits-for-users
https://support.office.com/en-us/article/what-s-new-in-office-online-fc1de049-98f3-46da-a5aa-
da4a19c3e909?ui=en-US&rs=en-US&ad=US
QUESTION 102
A company plans to migrate to Microsoft 365.
Employees need to be able to collaborate by using Microsoft Yammer, SharePoint Online, StaffHub, and
Teams. You must minimize costs.
A. E3
B. ProPlus
C. E1
D. Personal
E. F1
Correct Answer: E
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/
office-365-plan-options
https://products.office.com/en-us/business/office-365-f1
QUESTION 103
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
QUESTION 104
A company plans to purchase Microsoft 365.
You need to give management an overview of the Microsoft 365 pricing model.
Which of the following describes how the company will be billed for Microsoft 365?
A. The company will be charged according to the amount of computing resources it uses each month
across all users.
B. The company will make a single payment for Microsoft 365, after which it owns the license for Microsoft
365 and can use it in an unlimited fashion.
C. The company will be charged annually for a single Microsoft 365 license that can be shared among all
employees.
D. The company will be charged according to the number of user licenses required.
Correct Answer: D
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
QUESTION 105
You are the Microsoft 365 administrator for a company.
You need to track scheduled maintenance events in Microsoft 365 admin center.
A. Reports
B. Support
C. Service Health
D. Message Center
Correct Answer: D
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
QUESTION 106
You are the Office 365 administrator for a company.
You encounter a problem in your tenant. You launch the Microsoft 365 admin center and select Create a
new service request.
You need to get help resolving your problem through the admin center.
Which three actions can you perform from the admin center? Each correct answer presents a complete
solution.
A. Receive a Microsoft technical support phone number to speak with a Microsoft support technician.
B. Request a Microsoft service technician to contact you by using email.
C. Use the query text box to type information about your problem and receive links to help documentation.
D. Schedule a time for a Microsoft service technician to call you.
E. Chat with a live Microsoft service engineer.
Explanation/Reference:
QUESTION 107
HOTSPOT
An organization migrates to Microsoft 365. The company has an on-premises infrastructure that includes
Exchange Server and Active Directory Domain Services. Client devices run Windows 7.
You need to determine which products require the purchase of Microsoft 365 licenses for new employees.
Which product licenses should the company purchase? To answer, select the appropriate options in the
answer area.
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/microsoft-365/enterprise/migration-microsoft-365-enterprise-
workload#result
QUESTION 108
DRAG DROP
You need to help management understand how the release of new features might impact the company.
Match each deployment scenario appropriate release type. To answer, drag the appropriate deployment
scenarios to the correct release types. Each deployment scenario may be used once, more than once, or
not at all. You may need to drag the split bar between panes or scroll to view content.
Correct Answer:
Explanation/Reference:
QUESTION 109
You are the Microsoft 365 administrator for a company.
Which two admin roles can purchase more licenses? Each correct answer presents a complete solution.
A. service administrator
B. user management administrator
C. global administrator
D. billing administrator
Correct Answer: CD
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/admin/subscriptions-and-billing/buy-licenses?view=o365-
worldwide
QUESTION 110
A company plans to purchase Microsoft 365 Enterprise licenses.
Which two options can you use? Each correct answer presents a complete solution.
Correct Answer: AD
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/microsoft-365/business/get-microsoft-365-business
https://www.microsoft.com/en-us/licensing/licensing-programs/enterprise?activetab=enterprise-tab%
3aprimaryr2
QUESTION 111
DRAG DROP
You need to assign Microsoft 365 licenses to users based on the requirements for each department.
Which type of licenses should you assign to users? To answer, drag the appropriate license types to the
correct departments. Each license type may be used once, more than once, or not at all. You may need to
drag the split bar between panes or scroll to view content.
Explanation/Reference:
References:
https://www.microsoft.com/en-us/microsoft-365/compare-all-microsoft-365-plans
https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/automated-investigation-
response-office
QUESTION 112
DRAG DROP
You need to be able to quickly identify the status of each by its icon.
Which service status is associated with each icon? To answer, drag the appropriate service status to the
correct targets. Each service status may be used once, more than once, or not at all. You may need to drag
the split bar between panes or scroll to view content.
Explanation/Reference:
QUESTION 113
Your company plans to purchase a Microsoft 365 subscription.
You need to select a Microsoft 365 subscription that provides the required features.
Which two subscriptions can you use? Each correct answer presents a complete solution.
Correct Answer: BD
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://products.office.com/en-gb/compare-all-microsoft-office-products?activetab=tab:primaryr2
QUESTION 114
You use Microsoft Business Products.
When you try to create a support request, you receive the following message:
You don't have permission to access this page or perform this action.
Correct Answer: D
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/admin/add-users/about-admin-roles?view=o365-worldwide
QUESTION 115
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/partner-center/csp-documents-and-learning-resources
https://www.qbsgroup.com/news/what-is-the-microsoft-cloud-solution-provider-program/
QUESTION 116
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/deployoffice/change-management-for-office-365-clients
https://docs.microsoft.com/en-us/office365/admin/manage/release-options-in-office-365?view=o365-
worldwide#set-up-the-release-option-in-the-microsoft-365-admin-center
QUESTION 117
A company experiences a Microsoft 365 outage that affects an entire region.
You check the Service Health Dashboard and observe that the service is healthy.
After the incident is resolved, you need to find information in Service Health Dashboard that describes what
happened during the outage.
A. Message Center
B. incident closure summary
C. Post-Incident Review (PIR)
D. service request
Correct Answer: C
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/
service-health-and-continuity
QUESTION 118
HOTSPOT
You need to find all general availability features for SharePoint Online.
Which two options should you select on the Microsoft 365 Roadmap page? To answer, select the
appropriate options in the answer area.
Hot Area:
Correct Answer:
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
References:
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Launched%2CWindows%2COnline%
2CO365
QUESTION 119
DRAG DROP
You need to identify Service Level Agreements (SLAs) from Microsoft for the support plan.
What response can you expect for each event type? To answer, drag the appropriate responses to the
correct event types. Each response may be used once, more than once, or not at all. You may need to drag
the split bar between panes or scroll to view content.
Correct Answer:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/
support
QUESTION 120
A company is a Microsoft 365 reseller. The company does not provide managed services or direct
customer support.
You need to provide licenses for customers and earn commissions for each license sold.
Correct Answer: D
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference:
QUESTION 121
A company has a Microsoft 365 subscription and a Microsoft Azure support plan.
You need to implement only Azure services for which Microsoft provides technical support.
Which two types of services and features can you implement? Each correct answer presents part of the
solution.
Correct Answer: AC
Section: Understand Microsoft 365 pricing and support
Explanation
Explanation/Reference: