Hong Kong Chapter

Real Estate Business

Enterprise Architecture Reference Model
地产行业企业架构参考模型

Version 1, Jan 2014

by Rico Chiang

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 1

 1. Objectives 目的
Hong Kong Chapter

1.1 To appreciate the usability of Archimate (please refer section 5)

检测 Archimate 的可用性 (请参照第 5 部份)

1.2 To develop a Real Estate Industry Enterprise Architecture

Reference Model for sharing and discussion
开发一个地产行业企业架构参考模型以供分享及讨论

1.3 To understand the application system needs of real estate

industry
认识地产行业的应用系统需求

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 2

 2. Disclaimer 免责声明
Hong Kong Chapter

2.1 This model is not supposed to be comprehensive and accurate.

不能假定此模型为完整及准确 。

2.2 The usage of Archimate or BPMN notations in this model is not

guaranteed to be compliant with respective rules and grammar.
Archimate 或 BPMN 符号的使用不保证符合其个别文法或规则。

2.3 The style of this model does not necessarily follow industry best
practices.
此模型的风格不一定跟随业界的最佳实践。

2.4 This model was developed base on common business practices in Hong
Kong and PRC and may not be applicable in other part of the world.
此模型根据香港及中国大陆业务惯例开发，不一定适用于其它地
方。

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 3

 Hong Kong Chapter

Archimate is an enterprise architecture modeling language developed by the Open Group. Please refer www.opengroup.org for details.
Archimate 是Open Group 开发之企业架构建模语言, 详情请参考 www.opengroup.org

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 4

 3. Business Architecture 业务架构
Hong Kong Chapter

3.1 Organization View 组织构成视图

3.2 Product View 产品视图

3.3 Process View 业务流程视图

3.4 Services Realization View 服务实现视图

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 5

 3. Business Architecture 业务架构
Hong Kong Chapter

3.1 Organization View 组织构成视图

3.2 Product View 产品视图

3.3 Process View 业务流程视图

3.4 Services Realization View 服务实现视图

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 6

 3. Business Architecture 业务架构
Hong Kong Chapter

3.1.1 Customer Organization 顾客构成

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 7

 3. Business Architecture 业务架构
Hong Kong Chapter

3.1.2 Group Organization 集团组织

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 8

 3. Business Architecture 业务架构
Hong Kong Chapter

3.1 Organization View 组织构成视图

3.2 Product View 产品视图

3.3 Process View 业务流程视图

3.4 Services Realization View 服务实现视图

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 9

 3. Business Architecture 业务架构
Hong Kong Chapter

3.2.1 Product: Mall / Office Tenants’ Viewpoint 产品: 租户视角

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 10

 3. Business Architecture 业务架构
Hong Kong Chapter

3.2.2 Product: Shopping Mall Customer Viewpoint 产品:商场顾客视角

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 11

 3. Business Architecture 业务架构
Hong Kong Chapter

3.2.3 Product: Residential Properties Buyer Viewpoint 产品:住宅顾客视角

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 12

 3. Business Architecture 业务架构
Hong Kong Chapter

3.2.4 Product: Shareholders Viewpoint 产品:股东视角

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 13

 3. Business Architecture 业务架构
Hong Kong Chapter

3.1 Organization View 组织构成视图

3.2 Product View 产品视图

3.3 Process View 业务流程视图

3.4 Services Realization View 服务实现视图

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 14

 3. Business Architecture 业务架构
Hong Kong Chapter

3.3.1 Business Process: Properties Industry Business Processes Top View

地产行业顶端业务流程

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 15

 3. Business Architecture 业务架构
Hong Kong Chapter

3.3.2 Acquisition 开发/收购

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 16

 3. Business Architecture 业务架构
Hong Kong Chapter

3.3.3 Asset Management 资产管理

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 17

 3. Business Architecture 业务架构
Hong Kong Chapter

3.3.4 Tenancy Delivery 租用服务交付

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 18

 3. Business Architecture 业务架构
Hong Kong Chapter

3.3.5 Sales & Disposal 销售/出售

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 19

 3. Business Architecture 业务架构
Hong Kong Chapter

3.3.6 Strategic Planning & Fund Management 战略计划及资金管理

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 20

 3. Business Architecture 业务架构
Hong Kong Chapter

3.1 Organization View 组织构成视图

3.2 Product View 产品视图

3.3 Process View 业务流程视图

3.4 Services Realization View 服务实现视图

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 21

 3. Business Architecture 业务架构
Hong Kong Chapter

3.4.1 Services Realization: Tenant Viewpoint 服务实现: 租户视角

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 22

 3. Business Architecture 业务架构
Hong Kong Chapter

3.4.2 Services Realization: Mall Customer 服务实现: 商场顾客视角

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 23

 3. Business Architecture 业务架构
Hong Kong Chapter

3.4.3 Services Realization: Shareholders 服务实现 :股东

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 24

 3. Business Architecture 业务架构
Hong Kong Chapter

3.4.4 Services Realization: Residential Flat Buyer 服务实现 :住宅顾客

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 25

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.1 Application Usage View 应用系统使用视图

4.2 Layered View 层次关系视图

4.3 Data Integration 数据整合

4.4 Information Structure 数据构造

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 26

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.1 Application Usage View 应用系统使用视图

4.2 Layered View 层次关系视图

4.3 Data Integration 数据整合

4.4 Information Structure 数据构造

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 27

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.1.1 Application Usage View: Tenancy Delivery 应用系统使用: 租用服务交付

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 28

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.1.2 Application Usage View: Tenant Services 应用系统使用: 租客服务

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 29

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.1.3 Application Usage View: Acquisition 应用系统使用:开发/收购

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 30

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.1.4 Application Usage View: Sales & Disposal 应用系统使用: 销售/出售

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 31

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.1.5 Application Usage View: Strategic Planning & Fund Management

应用系统使用: 战略计划及资金管理

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 32

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.1 Application Usage View 应用系统使用视图

4.2 Layered View 层次关系视图

4.3 Data Integration 数据整合

4.4 Information Structure 数据构造

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 33

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.2.1 Layered View: Tenant 租户

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 34

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.2.2 Layered View: Shopping Mall Customer 商场顾客

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 35

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.2.3 Layered View: Residential Flat Buyer 住宅顾客

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 36

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.2.4 Layered View: Shareholder 股东

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 37

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.1 Application Usage View 应用系统使用视图

4.2 Layered View 层次关系视图

4.3 Data Integration 数据整合

4.4 Information Structure 数据构造

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 38

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.3.1 Data Integration 数据整合

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 39

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.1 Application Usage View 应用系统使用视图

4.2 Layered View 层次关系视图

4.3 Data Integration 数据整合

4.4 Information Structure 数据构造

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 40

 4. Information System Architecture 系统架构
Hong Kong Chapter

4.4.1 Information Structure 数据构造

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 41

 5. Archimate Usability 可用性
Hong Kong Chapter

5.1 Archimate is very useful to model the high level components of and
relationship among the 3 enterprise architecture domains, i.e. business
architecture, information system architecture and technology architecture.
对于业务, 信息系统及技术三种企业架构的顶端元素及其双互关系的建模
来说, Archimate是非常方便。

5.2 It is more appropriate to use other modeling tools, e.g. UML and BPMN
of OMG, to model detailed information structure, process groups or sub-
processes.
如要描述详细信息构造, 业务流程及子流程等, 其它建模工具例如 UML及
BPMN 会更合用。

(http://www.orbussoftware.com/resources/downloads/archimate-bpmn-and-uml-an-approach-to-
harmonizing-the-notations/)

Real Estate Business EA Reference Model 地产行业企业架构参考模型 , Rico Chiang 2014 42