HP Storageworks Simple San Connection Manager User Guide: Part Number: 5697-7199 First Edition: February 2008
HP Storageworks Simple San Connection Manager User Guide: Part Number: 5697-7199 First Edition: February 2008
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What’s in this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Understanding the user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Application window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
File menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Logical Disk Operations menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Advanced Operations menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
HBA & Switch Management menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Help menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the help system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Starting Simple SAN Connection Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5 Managing switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Viewing switch properties . . . . . . . . . .. . .. .. . .. .. . .. . .. .. . .. .. . .. . .. .. . .. .. . .. . ... . . . 43
Description of the switch properties .. . .. .. . .. .. . .. . .. .. . .. .. . .. . .. .. . .. .. . .. . ... . . . 43
How to view switch properties. . . . .. . .. .. . .. .. . .. . .. .. . .. .. . .. . .. .. . .. .. . .. . ... . . . 43
Viewing switch zoning information . . . .. . .. .. . .. .. . .. . .. .. . .. .. . .. . .. .. . .. .. . .. . ... . . . 44
Setting the switch default zoning. . . . . .. . .. .. . .. .. . .. . .. .. . .. .. . .. . .. .. . .. .. . .. . ... . . . 45
Setting the switch admin password . . . .. . .. .. . .. .. . .. . .. .. . .. .. . .. . .. .. . .. .. . .. . ... . . . 46
6 Managing HBAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Viewing HBA information . . . . . . . . . . . . . . . . . . . . . . . . . ... .......... ... ..... ..... ... . . . 55
Updating an HBA BIOS image . . . . . . . . . . . . . . . . . . . . . . ... .......... ... ..... ..... ... . . . 56
Updating an HBA driver . . . . . . . . . . . . . . . . . . . . . . . . . . ... .......... ... ..... ..... ... . . . 58
Creating an alias for an HBA. . . . . . . . . . . . . . . . . . . . . . . ... .......... ... ..... ..... ... . . . 60
8 Managing servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Viewing server information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Managing the server list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Setting a server agent password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
A Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Figures
1 Jagged-edged screen shots depicting partial interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2 Installation wizard: initial window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3 Installation wizard: HP license agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Installation wizard: options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5 Installation wizard: progress indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
6 Installation wizard: SAN diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
7 VDS HW Provider Info message box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
8 Add EVA Management Account dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
9 Installation wizard: finished successfully . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
10 Installation wizard: finished with errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
11 Installation wizard: program removal initial window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
12 Installation wizard: program removal progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
13 Installation wizard: program removal finished . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
14 Simple SAN Connection Manager user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
15 Initialize an Enterprise Virtual Array (EVA) Storage Subsystem dialog box . . . . . . . . . . . . . . . . . . . . 33
16 New Switch Setup dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
17 Set Switch IP Address dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
18 First step of New Switch Setup completed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
19 Set Switch Admin Password dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
20 Second step of New Switch Setup completed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
21 Set the Switch Default Zoning dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
22 Physical Connection map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
23 LUN Assignment map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4
24 Application Event Log dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
25 Compare Current and Previous Configuration dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
26 Switch Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
27 Switch Zoning Information dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
28 Warning message: HBA-based zoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
29 Set the Switch Default Zoning dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
30 Set Switch Admin Password dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
31 Set Switch IP Address dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
32 Switch Firmware Update Wizard: selecting a switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
33 Switch User Name and Password for Firmware Update dialog box . . . . . . . . . . . . . . . . . . . . . . . . . 50
34 Switch Firmware Update wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
35 SNMP Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
36 Set Switch Name and/or Domain ID dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
37 FC HBA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
38 Password to change the server’s HBA configuration dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
39 Update HBA BIOS wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
40 Password to change the server’s HBA configuration dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
41 HBA Driver Update wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
42 Create HBA Alias dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
43 Logical Disk (LUN) Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
44 New Logical Disk Parameters dialog box (EVA storage) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
45 New Logical Disk Server Presentation dialog box (EVA storage) . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
46 New HBA Port Names dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
47 Create New Logical Disk Wizard (EVA storage) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
48 Create Storage Pool dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
49 Select Storage Pool for Logical Disk Creation dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
50 Assign Spare Drive dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
51 New Logical Disk Parameters dialog box (MSA storage) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
52 New Logical Disk Server Presentation dialog box (MSA storage) . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
53 New HBA Port Names dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
54 Create New Logical Disk Wizard (MSA storage) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
55 Logical Disk Server Presentation dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
56 Expand Logical Disk dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
57 Delete Logical Disk dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
58 Create Alias for Logical Disk dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
59 Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
60 Server List Management dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
61 Set New Password For Server dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
62 Subsystem Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
63 Manage Storage Subsystem dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
64 Controller Details dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
65 Drive Details dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
66 Create Storage Subsystem Alias dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Tables
1 Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. . .. .. . .. . . . . . . . . .8
2 File menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. . .. .. . .. . . . . . . . . 29
3 Logical Disk Operations menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. . .. .. . .. . . . . . . . . 29
4 Advanced Operations menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. . .. .. . .. . . . . . . . . 30
5 HBA & Switch Management menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. . .. .. . .. . . . . . . . . 30
6 Help menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. . .. .. . .. . . . . . . . . 31
7 Toolbar buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. . .. .. . .. . . . . . . . . 31
Intended audience
This guide is intended for network administrators who use the HP StorageWorks Simple SAN Connection
Manager software to view and manage their SAN.
Prerequisites
Prerequisites for installing and using this product include:
• Knowledge of the Windows operating system
• Knowledge of HP StorageWorks 8/20q Fibre Channel Switch hardware and firmware
Related documentation
For additional information regarding hardware, software, and firmware related to this product, refer to the
following materials:
• HP StorageWorks Simple SAN Connection Manager release notes contains a list of open issues related
to this software release.
• The HP StorageWorks Simple SAN Connection Manager help system provides assistance while using
the application. (To access help, press the F1 key in the application or open the Help menu and click
Contents or Index.)
• The HP StorageWorks 8Gb Simple SAN Connection Kit quick start instructions provide hardware setup
details and software installation steps to help you quickly get started.
• HP StorageWorks 8Gb Simple SAN Connection Kit cabling guide
• HP StorageWorks 8/20q Fibre Channel Switch installation and reference guide
• HP StorageWorks 8/20q Fibre Channel Switch QuickTools switch management user guide
• HP StorageWorks 8/20q Fibre Channel Switch command line interface guide
• HP StorageWorks 8/20q Fibre Channel Switch quick start installation instructions
• HP StorageWorks 8/20q Fibre Channel Switch event message reference guide
• HP StorageWorks 8/20q Fibre Channel Switch Simple Network Management Protocol reference guide
• HP StorageWorks 8/20q Fibre Channel Switch CIM Agent reference guide
• HP StorageWorks 8/20q Fibre Channel Switch command line interface quick reference guide
• HP StorageWorks 8/20q Fibre Channel Switch Rack Mount Kit quick start installation instructions
• HP StorageWorks 8/20q Fibre Channel Switch Release Notes
• HP StorageWorks 81Q PCI-e FC HBA Quick Start Installation Instructions
• HP StorageWorks End User License Agreement (EULA)
• HP StorageWorks Read-Me-First
• Read Me First HP StorageWorks Fibre Channel host bus adapters
• HP Small Form Factor Pluggable (SFP) transceiver installation instructions
These and other HP documents can be found on the HP StorageWorks web site:
http://www.hp.com/go/8Gb-SSC.
Convention Element
Medium blue text: Figure 1 Cross-reference links and e-mail addresses
• GUI elements that are clicked or selected, such as menu and list
items, buttons, and check boxes
• System output
• Code
• Command-line variables
Monospace, bold font Emphasis of monospace text, including file and directory names, system
output, code, and text typed at the command line
CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.
Screen captures that depict only the essential portion of the HP StorageWorks Simple SAN Connection
Manager user interface currently under discussion (rather than the entire dialog box or window) are shown
with jagged edges, as shown in Figure 1.
8
HP technical support
Telephone numbers for worldwide technical support are listed on the HP support web site:
http://www.hp.com/support/.
Collect the following information before calling:
• Technical support registration number (if applicable)
• Product serial numbers
• Product model names and numbers
• Applicable error messages
• Operating system type and revision level
• Detailed, specific questions
For continuous quality improvement, calls may be recorded or monitored.
Product warranties
For information about HP StorageWorks product warranties, see the warranty information web site:
http://www.hp.com/go/storagewarranty
Subscription service
HP strongly recommends that customers sign up online using the Subscriber’s choice web site:
http://www.hp.com/go/e-updates.
• Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest
versions of drivers, and firmware documentation updates as well as instant access to numerous other
product resources.
• After signing up, you can quickly locate your products by selecting Business support, and then Storage
under Product Category.
HP web sites
For other product information, see the following HP web sites:
• http://www.hp.com
• http://www.hp.com/go/storage
• http://www.hp.com/go/8Gb-SSC
• http://www.docs.hp.com
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
storagedocs.feedback@hp.com. All submissions become the property of HP.
System requirements
Before starting the installation (see Installing and removing Simple SAN Connection Manager, page 13),
ensure that your server that will be running Simple SAN Connection Manager meets the following
minimum requirements:
• Windows Server 2003 R2 operating system with Service Pack 2
• 512 MB of memory
• 160 MB of disk space
• One 2.0-GHz processor
• One CD ROM drive
• One Ethernet port
• One or more PCI-e slots for the HP StorageWorks 81Q PCI-e Fibre Channel (FC) HBAs
• Java Runtime Environment (JRE) 1.5 or higher
12 Introduction
2 Installing and removing Simple SAN Connection
Manager
This chapter provides procedures for installing Simple SAN Connection Manager on a Windows
management station, and for installing the required software components on other servers. It also provides
procedures for removing Simple SAN Connection Manager from a Windows system, as well as removing
the software components from Linux servers.
Windows installation
Follow these steps to install the Simple SAN Connection Manager software on your management station,
or to install the required non-management software on all other servers running Windows.
To install Simple SAN Connection Manager on Windows:
1. Insert the installation CD into your computer’s CD-ROM drive.
The HP Installation Wizard starts automatically. (If the installer does not start automatically, run
Setup.exe from the installation CD.)
The initial installation window (Figure 2) opens.
NOTE: With any of the first three installation options—HP EVA and MSA Management, HP EVA
Management, or HP MSA Management—you can also select one or both of the following optional
components:
• HP SAN Designer provides quick and easy ways to design Storage Area Networks (SANs)
based on your specific performance, cost, and future storage needs. The tool generates a SAN
topology diagram, a detailed list of required SAN components, as well as recommendations for
planning your future growth requirements.
• HP SAN Visibility is a SAN data analysis tool that securely analyzes your SAN configuration,
and provides an automated inventory process for switches, HBAs, and storage systems,
including firmware version verification.
5. Click Install.
• A symbol indicates that an error occurred during installation of this component. (The final
wizard window will provide additional information about component installation errors.)
Linux installation
Follow these steps to install the required software on servers running Linux.
To install the components required by Simple SAN Connection Manager on Linux:
1. Insert the installation CD into the CD-ROM drive of the server.
The installation CD should mount automatically in one of the following locations:
/media/cdrom/
/mnt/cdrom/
/media/cdrecorder/
If the installation CD is not mounted automatically, issue the following commands to mount the CD:
# mkdir -p /mnt/cdrom
# mount /dev/cdrom /mnt/cdrom
If this occurs, the CD may get mounted with the no execution flag, causing the installation script
to fail. Installation failure may be indicated by the following error message:
# ./install_smb.sh
The workaround is to manually mount the installation CD. For example, if the CD was auto-mounted
in /media/HpInstallx.x, issue these commands to unmount, and then remount the CD:
# unmount /media/HpInstallx.x
# mkdir -p /mnt/cdrom
# mount /dev/cdrom /mnt/cdrom
If the unmount command fails with a busy warning, make sure that all applications and consoles
that could be using the CD media are closed, and then try again.
2. Change directory to the linux directory. For example, if the installation CD is mounted in
/mnt/cdrom, issue the command:
# cd /mnt/cdrom/linux/
5. To verify that the installation completed, check the FC HBA driver version:
a. To ensure that the driver is installed in the correct location, issue the command shown in the
following example:
# modinfo qla2xxx
c. To verify that the correct driver is loaded, issue the command shown in the following example:
# cat /proc/scsi/qla2xxx/* | grep "Driver version"
• A next to the component indicates that it has not yet been removed.
CAUTION: If the system is booted from your SAN using the QLogic FC HBA driver, use the Linux
uninstallation option cautiously. Your QLogic FC HBA drivers will also be removed from the system, thus
making it un-bootable because the drivers are removed from the Linux initial RAM disk (initrd), the
temporary file system used by the Linux kernel during boot.
If the installation CD is not mounted automatically, then issue the following commands to mount the CD:
# mkdir -p /mnt/cdrom
# mount /dev/cdrom /mnt/cdrom
2. Change directory to the linux directory. For example, if the installation CD is mounted in
/mnt/cdrom, issue the command:
# cd /mnt/cdrom/linux/
Application window
The Simple SAN Connection Manager window consists of the following main components: a menu bar, a
toolbar, and a window containing two panes:
• A navigation pane (tree view) on the left side shows a graphical hierarchy of your subsystems, LUNs,
and servers. The information in the navigation pane depends on the view you select: either
Server-Storage View or Storage subsystem-Logical Disk View.
• A content pane on the right side provides graphical representations of your SAN. The content pane
contains different representations depending on what you select in the navigation pane, including the
Physical Connection map, LUN Assignment map, as well as details of your subsystems, servers, HBAs,
and LUNs.
Menu Bar
Toolbar
Content Pane
Navigation Pane
Menu bar
The Simple SAN Connection Manager menu bar contains the following menus, each of which is described
in detail in this section:
• File menu, page 29
• Logical Disk Operations menu, page 29
• Advanced Operations menu, page 30
• HBA & Switch Management menu, page 30
• Help menu, page 31
28 Getting started
File menu
Table 2 provides a brief description of the items on the File menu and a reference to more detailed
information.
30 Getting started
Help menu
Table 6 provides a brief description of the items on the Help menu and a reference to more detailed
information.
Toolbar
The Simple SAN Connection Manager toolbar provides buttons for easy access to some of the
application’s most used functions, as well as information about the application. Table 7 shows each of the
toolbar buttons and what they do.
Button Purpose
Create a logical disk
• A topic icon indicates a help topic. Click a topic icon to view the topic’s contents in the right
pane.
• The Index tab shows an alphabetical listing of keywords associated with the help topics. You can either
scroll through the list to find keywords, or enter a keyword to search for the topic. Then you can choose
from the one or more topics associated with that keyword.
• The Search tab enables you to quickly find a topic containing one or more words. Just type the text you
want to search for, and then click List Topics. To customize your search, select any of the check boxes in
the lower-left corner.
• The Favorites tab provides a place for you to save a list of topics you find useful or return to frequently.
To add the topic you are currently viewing to your list of favorites, click the Favorites tab, and then click
Add.
To print a help topic:
1. Find and open the help topic you want, or highlight a book or topic on the Contents tab.
2. On the help Options menu, click Print.
3. Select the printing options for your printer, and then click Print.
To return to previous topics:
• To return to a topic you have visited previously, click Back. To mark frequently used topics, click
Favorites, and then click Add.
2. If this is the first time you have launched this software for a new, uninitialized EVA storage system, the
Initialize an Enterprise Virtual Array (EVA) Storage Subsystem dialog box (Figure 15) opens. Go to
step 3.
If this is not the first time you have launched this software, or if your storage subsystem is HP MSA, go
to step 4.
32 Getting started
Figure 15 Initialize an Enterprise Virtual Array (EVA) Storage Subsystem dialog box
3. Enter a name to identify this new storage subsystem array, and then click OK to initialize the subsystem
using the default configuration. (This step is not required for MSA storage.)
4. Wait while the application discovers (detects) new switches, storage subsystems, and logical disks. This
may take a few minutes.
If the application detects a new, unconfigured switch in your SAN, the New Switch Setup dialog box
(Figure 16) opens.
34 Getting started
Figure 19 Set Switch Admin Password dialog box
8. In the Set Switch Admin Password dialog box, complete the following steps:
a. Enter the Old Password (the factory default password for the switch is password).
b. Enter a New Password (at least 8 alphanumeric characters).
c. Re-enter the new password in the Verify Password box.
d. To set the switch admin password, click OK. To cancel password setup, click Cancel.
9. A message box confirms successful password change completion. Click OK to close the message box.
The New Switch Setup dialog box now shows a check mark next to the second step, “Set switch
administrator password,” (Figure 20) indicating that you have completed that task.
36 Getting started
4 Viewing maps, events, and configurations
This chapter provides procedures that describe the following options:
• Viewing a Physical Connection map, page 37
• Viewing a LUN Assignment map, page 38
• Viewing the event log, page 39
• Saving and comparing SAN configurations, page 40
NOTE: The information presented is read-only. You can right-click any of the icons representing
switches, HBAs, servers, and subsystems to open a shortcut menu for that component.
NOTE: The information presented is read-only. You can right-click any of the icons representing the
subsystem, LUNs, HBAs, and servers to open the shortcut menu for that component.
NOTE: Simple SAN Connection Manager automatically saves the current configuration when you close
the application.
Comparing configurations
Simple SAN Connection Manager provides the ability to compare any changes to your current SAN with
the previous configuration.
To compare a configuration:
1. On the File menu, click Compare current and previous SAN connection.
The Compare Current and Previous Configuration dialog box (Figure 25) opens.
44 Managing switches
Setting the switch default zoning
CAUTION: Altering the active zoning configuration can disrupt SAN traffic.
A zone is a named group of ports or devices. Members of the same zone can communicate with each
other and transmit outside the zone, but cannot receive inbound traffic from outside the zone. Zoning
divides the fabric for purposes of controlling discovery and inbound traffic.
Based on the HBA and storage ports connected to the switch, Simple SAN Connection Manager can set
the switch zoning to an HBA-based zoning scheme where each HBA is in its own zone along with all the
storage ports.
Use the Set the Switch Default Zoning dialog box to set a default zone and include or exclude a device
from a zone.
NOTE: When the Set the Switch Default Zoning dialog box first opens, all the devices are included in
zones.
NOTE: To use other zoning schemes, launch the switch QuickTool application and set the zoning. To start
the switch QuickTool application, click the Physical Connection Map tab, right-click the switch icon, and
then on the shortcut menu, click Launch the switch QuickTool application.
46 Managing switches
• Setting domain ID
Setting switch admin passwords prevents unauthorized users from performing these operations.
To set a switch admin password:
1. To access the Set Switch Admin Password dialog box, choose one of the following options:
• On the HBA & Switch Management menu, click Set Switch Admin Password.
• In the content pane’s Physical Connection map, right-click the switch icon to select a specific switch,
and then on the shortcut menu, click Set Switch Admin Password.
The Set Switch Admin Password dialog box (Figure 30) opens.
NOTE: For the server to be able to suggest a valid IP address, subnet mask, and gateway, it must
have a Network Interface Card (NIC) installed, enabled, and connected to the LAN. If not, the New
IP Address, Subnet Mask, and Gateway fields are empty.
3. To use the suggested IP address, subnet mask, and gateway, if available, click OK. If not, enter valid
values in the New IP Address, Subnet Mask, and Gateway fields, and then click OK.
48 Managing switches
2. If a specific switch is selected, click Next and go to step 4. If no specific switch is selected, the wizard
(Figure 32) prompts you to select one or more switches; go to step 3.
NOTE: If you select and add a switch by mistake, select that switch on the Selected Switch(es) list,
and then click Remove. To clear the Selected Switch(es) list and start the selection again, click
Remove All.
The wizard window lists switches selected for firmware update. The list provides the following
information:
• Switch name.
• Current switch firmware version.
• Firmware image file name (this field is blank until you click and complete Select Switch Firmware
File—see step 4).
• Switch administrator password for authentication (this field is blank until you click and complete
Switch Admin Password—see step 6).
• Option to apply the new firmware image right after the update or wait until the next time the switch
is turned off, and then back on. (This field is blank until you click and complete Switch Admin
Password—see step 6).
Figure 33 Switch User Name and Password for Firmware Update dialog box
7. In this dialog box, complete these steps:
a. Enter the user name and password.
b. (Optional) If you want the firmware update to take affect immediately, rather than after the switch
power is recycled, select the Apply the new firmware image immediately after successful update
check box.
c. Click OK.
8. Repeat steps 4 through 7 for each switch you want to update, and then continue with step 9.
50 Managing switches
9. On the completed Switch Firmware Update wizard window (Figure 34), click Next.
NOTE: Because Read Community, Trap Community, and Write Community settings are like
passwords, they are write-only fields and the current settings are not shown.
Illegal characters are the pound sign (#), semi-colon (;), and comma (,).
2. In the top section, SNMP Configuration, define how authentication traps are managed by completing
the following settings:
SNMP Enabled Select this check box to allow SNMP communication with other switches in the
fabric.
Contact Enter the name of the contact person who responds to trap events. The default is
undefined. You may enter up to 64 characters.
Read Community Enter the Read Community password that authorizes an SNMP agent to read
information from the switch. This is a write-only field. The value on the switch and
the SNMP management server must be the same. The default is public. You may
enter up to 32 characters.
Trap Community Enter the Trap Community password that authorizes an SNMP agent to receive
traps. This is a write-only field. The value on the switch and the SNMP
management server must be the same. The default is public. You may enter up to
32 characters.
SNMP Proxy Select this check box to allow the use of SNMP to monitor and configure any
switch in the fabric.
Location Enter a name for the switch location. You may use up to 64 characters
52 Managing switches
Authentication Trap Allows reporting of SNMP authentication failures. In the event of an
authentication failure caused by incorrect community string values, a notification
trap is sent to the configured trap addresses. Click True to enable this feature, or
click False to disable this feature. The default value is False.
Write Community Enter the Write Community password that authorizes an SNMP agent to write
information to the switch. This is a write-only field. This value on the switch and
the SNMP management server must be the same. The default is private. You may
enter up to 32 characters.
3. The lower portion of the SNMP Properties dialog box contains tabs for each SNMP Trap Configuration,
which define how traps are set. For each trap, complete the following configuration settings:
Trap Enabled Select this check box to enable this trap. Clear this check box to disable this trap
(you cannot configure a disabled trap).
Trap Version Select the SNMP version (V1 or V2) with which to format the traps.
Trap Address Enter the IP address to which SNMP traps are sent. A maximum of five trap
addresses are supported. The default address for Trap 1 is 10.0.0.254. The
default address for Traps 2 through 5 is 0.0.0.0.
Trap Severity Select a severity level to assign to the trap. Trap severity levels include Not Set,
Emergency, Alert, Critical, Error, Warning, Notify, Info, Debug, and Mark.
Trap Port Enter the number of the port on which a trap is set.
NOTE: The Trap Address (other than 0.0.0.0) and Trap Port combination must be unique. For
example, if Trap 1 and Trap 2 have the same address, they must have different port values.
Similarly, if Trap 1 and Trap 2 have the same port value, they must have different addresses.
However, you can have multiple trap destinations with the same address, if you ensure that the port
values are different. You can accomplish this via clish (command line interface shell) using a
two-step process. First, set the address to something unique, modify the port, and save/activate.
Second, go back in and set the address to one that is already set as a different trap destination.
4. To save the switch SNMP configuration settings and close this dialog box, click OK. To close the dialog
box without making any changes, click Cancel.
54 Managing switches
6 Managing HBAs
This chapter provide procedures for managing your HP StorageWorks 81Q PCI-e Fibre Channel HBAs (host
bus adapters) using Simple SAN Connection Manager, including:
• Viewing HBA information, page 55
• Updating an HBA BIOS image, page 56
• Updating an HBA driver, page 58
• Creating an alias for an HBA, page 60
NOTE: The Target Port Name/Subsystem Port column lists the names of the target ports connected
to the HBA. Click the + symbol to the left of the Target Port Name to reveal the name of the
matching port on the subsystem in the SAN. Click the + symbol to the left of the Subsystem Port
Name to reveal the identifiers of the subsystem, controller, and IP address, and the port status.
NOTE: If you select and add a server by mistake, select that server on the Selected Server(s) list,
and then click Remove. To clear the Selected Server(s) list and start the selection process again,
click Remove All.
3. Click Next. (Next is disabled until you select at least one server and add it to the Selected Server(s) list.)
4. In the List of HBAs to Update BIOS column, select the server to update, and then click Select HBA BIOS
File.
5. Download the .ZIP file from the HP web site and extract its contents.
6. Navigate to the folder containing the .BIN file for the family of HBAs selected.
NOTE: A BIOS image file generally has the file extension BIN.
56 Managing HBAs
NOTE: The default server agent password is config. To change this password for each server,
see Setting a server agent password, page 79.
10. In the Password to change the server’s HBA configuration dialog box (Figure 38), enter the password,
and then click OK.
NOTE: The same password applies for all the HBAs in the server. If more than one server is in the
list, you must enter the password for each server.
11. In the Update HBA BIOS wizard (Figure 39), click Next.
NOTE: If you select and add a server by mistake, select that server on the Selected Server(s) list,
and then click Remove. To clear the Selected Server(s) list and start the selection process again,
click Remove All.
3. Click Next. (Next is disabled until you select at least one server and add it to the Selected Server(s) list.)
4. In the List of HBAs to update driver, select the HBA you want to update, and then click Select HBA Driver
File.
5. Navigate to the folder containing the Windows .INF, .ZIP, or .EXE file for the selected HBA.
NOTE: If the selected driver is within a .ZIP or a self-extracting .EXE file that is password
protected, you must first extract the file to your hard drive before selecting it in .INF format.
NOTE: The default Server Agent Password is config. To change this password for each server,
see Setting a server agent password, page 79.
58 Managing HBAs
8. In the Password to change the server’s HBA configuration dialog box (Figure 38), enter the password,
and then click OK. The same password applies for all the HBAs in the server. If more than one server is
in the list, you must enter the password for each server.
60 Managing HBAs
7 Managing logical disks (LUNs)
This chapter provides the following procedures for viewing and managing logical disks (LUNs) using
Simple SAN Connection Manager:
• Viewing logical disk information, page 61
• Creating a logical disk—EVA storage, page 62
• Creating a logical disk—MSA storage, page 65
• Assigning and unassigning a logical disk to a server, page 72
• Expanding a logical disk, page 73
• Deleting a logical disk, page 74
• Creating an alias for a logical disk, page 75
NOTE: The Multi-path Info tab information is only available to LUNs presented to the server
running Simple SAN Connection Manager.
Figure 45 New Logical Disk Server Presentation dialog box (EVA storage)
The left column lists Servers and HBAs/Initiators available to allow access to the new Logical Disk, and
the right column lists Servers and HBAs allowed to have access to the new Logical Disk.
NOTE: Colored text in the New Logical Disk Server Presentation dialog box has specific
meanings; for example:
• The FC HBA name is blue if it has a physical connection to the logical disk subsystem.
• The FC HBA name is red if it has no physical connection to the logical disk subsystem.
• The server name is blue if all the HBAs have a connection.
• The server name is red if none of the HBAs have a connection.
• The server name is maroon if at least one HBA has a connection.
4. Determine which servers and HBAs/initiators on the available list in the left pane you want to have
access to the new logical disk. Then click Add to move individual items to the allowed access list in the
right pane. To move all items on the available list to the allowed access list, click Add All.
NOTE: If you add an HBA or server by mistake, select the HBA or server in the right-hand list and
click Remove. To clear the allowed to have access list and start the selection again, click Remove
All.
5. (Optional) To manually give an HBA access to the logical drive, complete the following steps:
a. On the New Logical Disk Server Presentation dialog box (Figure 45), click Manual Add.
NOTE: Simple SAN Connection Manager allows you to only create multiple logical disks at once
to HP EVA storage arrays. If you have HP MSA storage arrays, you can create only one new logical
disk at a time.
9. When you finish adding to the list of new logical disks, click Next.
10. To complete the logical disk creation, click Finish.
The Create New Logical Disk wizard shows the progress of the logical disk creation, the results, and
any error message from the subsystem if logical disk creation fails.
11. After the logical disk creation process is complete and you have reviewed all status and messages,
click Close.
Simple SAN Connection Manager automatically retrieves the updated configuration from the subsystem
and refreshes the navigation pane and the topology maps in the content pane to include the new logical
disk(s).
NOTE: If you present (assign) a logical disk to a Windows system, use the system’s Disk Management
option to create partitions and assign a drive letter or mount path on partitions.
1. To access Computer Management, choose one of the following options:
• Open the Windows Control Panel, select Administrative Tools, and then select Computer
Management.
• On the Windows desktop, right-click the My Computer icon, and then click Manage.
2. In the Computer Management utility’s left pane under Storage, click Disk Management.
NOTE: To best utilize the space of all drives in the pool, make sure the sizes of all drives are the
same. If the logical disk is striped across multiple drives, the subsystem might only use the size of the
smallest drive and ignore the bigger space on other drives.
Figure 49 Select Storage Pool for Logical Disk Creation dialog box
a. Select one of the existing pool(s) that has space available for a new logical disk by selecting check
box next to the Storage Pool name. (If the pool has no space available, the check box is not visible.)
b. If the subsystem has unused drives, you can select the Create New Pool from available drives check
box to create another storage pool. If you select this check box, the Create Storage Pool dialog box
opens (see step 3) when you click OK.
c. If you want the storage subsystem to select the drives for the new logical disk, select the Do not
create the storage pool... check box near the bottom of the dialog box.
d. To close this dialog box and continue with logical disk creation, click OK. To close the dialog box
without selecting a storage pool, click Cancel.
A message box asks if you want to assign unused drives as spares. If you click Yes, the Assign Spare
Drive dialog box (Figure 50) opens; go to step 5. If you click No, go to step 6.
Figure 52 New Logical Disk Server Presentation dialog box (MSA storage)
The left column lists Servers and HBAs/Initiators available to allow access to the new Logical Disk, and
the right column lists Servers and HBAs allowed to have access to the new Logical Disk.
NOTE: Colored text in the New Logical Disk Server Presentation dialog box has specific
meanings, for example:
• The FC HBA name is blue if it has a physical connection to the logical disk subsystem.
• The FC HBA name is red if it has no physical connection to the logical disk subsystem.
• The server name is blue if all the HBAs have a connection.
• The server name is red if none of the HBAs have a connection.
• The server name is maroon if at least one HBA has a connection.
7. Determine the servers and HBAs/initiators on the available list on the left that you want to have access
to the new logical disk. Then click the Add button to move individual items to the allowed access list on
the right, or click Add All to move all items on the available list to the allowed access list.
NOTE: If you add an HBA or server by mistake, select the HBA or server from the right-hand list
and click Remove. To clear the allowed to have access list and start the selection again, click
Remove All.
NOTE: If you present (assign) a logical disk to a Windows system, use the system’s Disk Management
option to create partitions and assign a drive letter or mount path on partitions.
1. To access Computer Management, choose one of the following options:
• Open the Windows Control Panel, select Administrative Tools, and then select Computer
Management.
• On the Windows desktop, right-click the My Computer icon, and then click Manage.
2. In the Computer Management utility’s left pane under Storage, click Disk Management.
NOTE: If any server is designated as an Unknown Server, you may be unable to deny access to
that HBA or server (that is, you cannot remove it from the “allowed” list). For more information, see
Troubleshooting, page 91.
The updated list of HBAs and servers allowed to have access to the LUN is listed under Servers and
HBAs/Initiators allowed to have access to the selected Logical Disk.
5. (Optional) To manually give an HBA access to the logical drive:
a. On the Logical Disk Server Presentation dialog box, click Manual Add. The New HBA Port Names
dialog box opens; see Figure 46 on page 64 (for EVA storage) or Figure 53 on page 70 (for MSA
storage).
b. In the first box, enter the World Wide (WW) port name of the HBA. You can enter the HBA WW
port name formatted as either 20 consecutive alphanumeric characters, or as 10 two-digit segments
separated by hyphens; for example, xx-xx-xx-xx-xx-xx-xx-xx-xx-xx.
c. In the second box, enter the name of the server on which the HBA(s) are installed. If you do not
know the name of the server, enter Unknown.
d. When you finish manually adding the HBA, click OK to save the information and close the dialog
box. To close the dialog box without saving any data, click Cancel.
NOTE: A map on the left side of the dialog box presents a graphical representation of access
assignments. HBAs that currently have access to the LUN (access is granted, as in step 3) are
designated with a solid blue line drawn between the HBA and the LUN. If this access is removed
(access is denied, as in step 4), the line is dotted red. If the HBAs currently have no access to the
LUN and access is granted, the line is dotted blue.
NOTE: If you present (assign) a logical disk to a Windows system, use the system’s Disk Management
option to create partitions and assign a drive letter or mount path on partitions.
1. To access Computer Management, choose one of the following options:
• Open the Windows Control Panel, select Administrative Tools, and then select Computer
Management.
• On the Windows desktop, right-click the My Computer icon, and then click Manage.
2. In the Computer Management utility’s left pane under Storage, click Disk Management.
NOTE: The expand functionality is not supported on remote servers running Linux.
NOTE: For some storage subsystems, the logical disk expansion request returns immediately;
however the actual expansion process takes much longer to complete. While the expansion is in
progress, the subsystem rejects any new request to expand the logical disk. To determine if the
expanded logical disk status is rebuilding, click the Refresh the Storage Subsystem command on the
Advanced Operations menu.
NOTE: Logical disk (LUN) expansion is a direct request to the subsystem to expand the logical disk size
using unused space. The servers that have access to this logical disk might not recognize the new space for
the disk until the server is rebooted or some software is invoked to discover the new size. In Windows, for
example, you can use the Diskpart command-line utility to extend the volume to the newly-added space. In
Linux, you can use the lvextend command to extend the size of a logical volume.
NOTE: For HP MSA subsystems, you can only delete the logical disk at the bottom of the list.
NOTE: Simple SAN Connection Manager discovers only servers connected to the first IP domain on the
host, and it discovers only servers on the same subnet. If you have multiple IP addresses belonging to
different subnets, it discovers servers only on the first subnet. Multiple domains are not currently supported.
To change the order of servers, use the Windows network connections settings for advanced TCP/IP (for
assistance, refer to your Windows documentation).
To manage servers:
1. On the Advanced Operations menu, click Manage the Server List.
The Server List Management dialog box (Figure 60) opens.
78 Managing servers
used in the SAN. Clear this check box to allow all servers in the network to be discovered and
(possibly) added to the SAN. This function is useful if you have multiple SANs on the same IP
network, because Simple SAN Connection Manager will display all servers it finds, including
servers that are not physically connected to the SAN managed by Simple SAN Connection
Manager.
Add/Remove Server area:
• Click Add Server to open the Add Server Manually dialog box and enter the IP address of a
new server that you want to add to the SAN. Use this method when the Refresh Server List
function does not discover a server that you want to add.
• Click Remove Server to remove the server or servers that you have selected under Current
Servers. This button is not enabled unless you first select one or more servers under Current
Servers.
Refresh Server List area:
• The Wait Time (in seconds) text box indicates the amount of time to wait before refreshing the
server list. To change the wait time, either click the up or down arrow or enter a number. If a
newly-added server does not appear in the server list, increase the Wait Time to at least 60
seconds.
• Click Start Refresh to repopulate the Current Servers list with servers currently online, populate
the New Servers list with newly-discovered servers currently online, and populate the Offline
Servers list with servers currently offline.
• Click Add New Server to add all new servers discovered by the Start Refresh process to the
Current Servers list.
• Click Remove Offline Server to remove from the Current Servers list all offline servers discovered
by the Start Refresh process.
New Servers area:
• The New Servers list contains all servers discovered after you click Start Refresh. To add all new
servers to the SAN, click Add New Server. The new servers move to the Current Servers list.
Offline Servers area:
• The Offline Servers list contains all offline servers discovered after you click Start Refresh. To
remove all offline servers from the SAN, click Remove Offline Server. The offline servers are
deleted.
3. To save your server changes and close this dialog box, click OK.
Simple SAN Connection Manager updates the navigation pane (left pane) and the topology maps in the
content pane (right pane) to reflect the addition and removal of servers.
80 Managing servers
9 Managing storage subsystems
This chapter covers the following procedures for managing your storage subsystems:
• Viewing subsystem information, page 81
• Managing storage subsystems, page 82
• Refreshing the storage subsystem list, page 84
• Creating an alias for a storage subsystem, page 84
IMPORTANT: Refreshing the subsystem could take a while depending on the number of
subsystems, each subsystem’s IO traffic, and its number of drives and logical disks.
Symptoms: None.
Solution: None. This version of Simple SAN Connection Manager does not support dynamic disk
functionality.
When I launch Simple SAN Connection Manager, it takes a long time to open.
Symptoms: A new Linux server has been added to the SAN, and it has the appropriate Simple
SAN Connection Manager Agent running, but the Linux server is not being discovered
by the Windows 2003 Simple SAN Connection Manager server.
Solution: If the local SAN is not running DNS, then there is no Domain Name Server to perform
the name server-to-IP resolution for the newly-attached server. You must manually add
the Linux Server Name and IP address to the Simple SAN Connection Manager hosts
file. The file is located at:
C:\Windows\system32\drivers\etc\hosts
Example of hosts file:
# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names.
# Each entry should be kept on an individual line. The IP address
# should be placed in the first column followed by the
# corresponding host name. The IP address and the host name should
# be separated by at least one space.
#
# Additionally, comments (such as these) may be inserted on
# individual lines or following the machine name denoted by a '#'
# symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
10.1.6.65 apsun01
10.3.8.5 DL145-1
10.3.8.127 DL380G3-2
10.3.8.107 DL320-1
10.3.8.109 ml370-1
How do I prevent losing aliases when updating Simple SAN Connection Manager to a new version?
Symptoms: I updated Simple SAN Connection Manager to a newer version and when I
re-launched the program, all of my aliases were lost. How do I save them before
updating to a newer version?
Solution: Before removing, reinstalling, or updating the Simple SAN Connection Manager
application, preserve your aliases by saving the file HP_SSCM.ALI. This file is located
in the same directory as the Simple SAN Connection Manager executable. After the
new version has been installed, copy the file back to the directory where the new
executable is installed.
This also applies when you install and launch Simple SAN Connection Manager on a
new server and want to preserve the aliases created when running Simple SAN
Connection Manager on an older server.
88 Troubleshooting
I brought a new server online and connected it to both the SAN and LAN, but Simple SAN Connection
Manager does not see it. Why not?
Symptoms: If Simple SAN Connection Manager has already been launched prior to a new server
being turned on and connected to the LAN and SAN, Simple SAN Connection
Manager does not automatically see this server.
Solution: Possible solutions include:
• Click Refresh the Server List (see Managing the server list on page 78).
• Re-launch the application for the new server to appear. (This also applies to a server
taken offline.)
• Ensure that QLRemote is running:
• In Windows: From Administrative Tools, Services, check to make sure the service
named “QLManagementAgentJava” is started and running. Or, in Task
Manager, check for QLremote.exe.
• In Linux: Enter /etc/init.d/qlremote status. The system should show
QLRemote as running.
Is all of the functionality provided in Simple SAN Connection Manager supported on all the OSs on which
the application runs?
Symptoms: Some Simple SAN Connection Manager options are only supported on specific
operating systems.
Solution: The following options are supported on the various OSs.
• Linux host with QLRemote:
• Discover the host and its HBAs
• Assign LUN to the host and its HBAs
• Update HBA BIOS
• Windows 2003 host with Simple SAN Connection Manager/QLRemote:
• Discover the host and its HBAs
• Assign LUN to the host and its HBAs
• Update HBA BIOS and drivers
I tried to perform a Refresh Subsystem List and the application seems to have stopped.
Symptoms: When you click Refresh the Storage Subsystem List (see Refreshing the storage
subsystem list on page 84), the system experiences an FC disruption to the
storage subsystem. This may result in Simple SAN Connection Manager being
in a “hung” state and not able to recover. If the FC connection is re-established,
the application should be able to communicate with the storage subsystem
again. However, some hardware providers may not be able to recover, causing
the application to exit and no longer able to discover the subsystem.
Solution: To resolve this issue, make sure that the FC connection is back to normal, and
then try to restart the Virtual Disk Services service through either Computer
Management’s Service (services.msc command) or Command Line.
Symptoms: When I try to start Simple SAN Connection Manager, it does not open and I get an
error message. This happens when multiple copies of Simple SAN Connection
Manager are trying to be used within the SAN at the same time. On launching Simple
SAN Connection Manager, a message box saying:
The application cannot run. No storage subsystem was
detected.
Solution: Close all instances of Simple SAN Connection Manager running on other machines
connected to the SAN, and then re-launch Simple SAN Connection Manager.
Why does the storage subsystem fail to create logical disk with maximum size?
Symptoms: When creating a logical disk with the maximum size allowed, some storage subsystems
fail the request with one of the following error messages:
Not enough space for the new logical disk.
Cannot complete the logical disk creation request.
This could be because the subsystems do not have enough space for the new logical
disk’s size. The subsystems might need space for the new logical disk overhead or
space is not available because of bad sectors on the drives.
Solution: When this problem occurs, reduce the logical disk size and re-initiate the logical disk
creation request.
90 Troubleshooting
In the Logical Disk Server Presentation dialog box, it shows “Unknown Server.” What does this mean?
BIOS Basic Input Output System (typically in Flash PROM). The program (or utility) that serves as an
interface between the hardware and the operating system and allows booting from the HBA at
startup.
device A target, typically a disk drive. Hardware such as a disk drive, tape drive, printer, or keyboard
that is installed in or connected to a system. In FC, a target device.
driver The software that interfaces between the file system and a physical data storage device or
network media.
The level structure for Windows XP Professional/2000/Windows Server 2003 drivers is as
follows:
• Class Driver. The highest driver level. There is a separate class for disk, Ethernet, and so
forth. This level handles all generic aspects of operations for that class.
• Port Driver. The middle driver level, which handles aspects of the operation specific to the
port type; for example, there is a port driver for SCSI.
Fibre Channel (FC) A high-speed serial interface technology that supports other higher layer protocols like SCSI
and IP. Standardized under ANSI in 1994.
HBA (Host Bus The board that interfaces between the host system and the target devices. HBA is synonymous
Adapter) with adapter, host adapter, and adapter board.
LUN Logical Unit Number, a subdivision of a SCSI target. A LUN is the small integer handle that
differentiates an individual disk drive or partition (volume) within a common SCSI target device
such as a disk array.
Technically, a LUN can be a single physical disk drive, multiple physical disk drives, or a
portion (volume) of a single physical disk drive. However, LUNs are typically not entire disk
drives but rather virtual partitions (volumes) of a RAID set.
Using LUNs, the FC host can address multiple peripheral devices that may share a common
controller.
LUN masking A software feature that assigns LUNs to specific servers or hides LUNs from specific servers for
maximum access and availability control.
MSA HP StorageWorks Modular Smart Array. MSA allows you to “hot add” drives, servers, and disk
enclosures—which delivers significant operational savings over traditional Direct Attach
Storage (DAS)—while maintaining the affordability and efficiency of Smart Array.
network adapter A chip that provides network capabilities. A computer may include a network adapter on its
system board, or on an adapter card. Also a NIC (network interface card or controller).
path A path to a device is a combination of a HBA port instance and a target port as distinct from
internal paths in the fabric network. A fabric network appears to the operating system as an
opaque network between the HBA (initiator) and the target.
Since a path is a combination of an HBA and a target port, it is distinct from another path if it
is accessed through a different HBA and/or it is accessing a different target port.
Consequently, when switching from one path to another, the driver might be selecting a
different HBA (initiator), a different target port, or both.
This is important to the driver when selecting the proper method of failover notification. It can
make a difference to the target device, which might have to take different actions when
receiving retries of the request from another initiator or on a different port.
PCI Express (PCIe) A third-generation input/output (I/O) standard that allows enhanced Ethernet network
performance beyond that of the older Peripheral Component Interconnect (PCI) and PCI
Extended (PCI-X) desktop and server slots. The higher performance of PCI Express derives from
its faster, serial-bus architecture, which provides a dedicated, bi-directional I/O with 2.5-GHz
clocking, beneficial to Ethernet network connectivity for desktops, workstations, and servers.
port Access points in a device where a link attaches. There are four types of ports, as follows:
• N_Port (Node Port)—an FC port that supports point-to-point topology.
• NL_Port (Node Loop Port)—an FC port that supports loop topology.
• F_Port (Fabric Port)—a port in a fabric where an N_Port can attach.
• FL_Port (Fabric Loop Port)—a port in a fabric where an NL_Port can attach.
port instance The number of a port in the system. Each HBA may have one or multiple ports, identified with
regard to the HBA as port 0, port 1 and so forth. to avoid confusion when dealing with a
system containing numerous ports, each port is assigned a port instance number when the
system boots up. So Port 0 on an HBA might have a port instance number of, for example, 8 if
it is the eighth port discovered by the system.
SAN (Storage Area Multiple storage units (disk drives) and servers connected by networking topology.
Network)
target The storage-device endpoint of a SCSI session. Initiators request data from targets. Targets are
typically disk-drives, tape-drives, or other media devices. Typically a SCSI peripheral device is
the target, but a host bus adapter may, in some cases, be a target. A target can contain many
LUNs.
A target is a device that responds to a requested by an initiator (the host system). Peripherals
are targets, but for some commands (for example, a SCSI COPY command), the peripheral
may act as an initiator.
target binding The process in which the HBA driver binds a target ID using a target’s world wide port name
(WWPN) or port ID. This enables the target ID to always connect to the WWPN or port ID
across reboots regardless of SAN reconfigurations.
topology The collection of components that connect ports. Topologies are also shorthand descriptions of
the physical layouts, or shapes, of networks. A topology defines different aspects of device
connection or configuration—including the kinds of devices that can be configured, the number
of devices, and the way they can be configured. Simple SAN Connection Manager enables
you to save and compare topologies.
VDS Virtual Disk Service (VDS) is a set of application programming interfaces (APIs) that provides a
single interface for managing disks. VDS provides an end-to-end solution for managing storage
hardware and disks, and for creating volumes on those disks.
94
Index
96
storage subsystems 82 Q
switches 43 QLManagementAgentJava service 89
maps QuickTool application, accessing 46
LUN Assignment 38
Physical Connection 37 R
masking LUN 72
refreshing
menu bar 28
server list 78
menus 28
subsystem list 84
Advanced Operations 30
related documentation 7
File 29
removing
HBA & Switch Management 30
application from Linux system 24
Help 31
application from Windows system 22
Logical Disk Operations 29
offline servers 78
Modular Smart Array (MSA), definition of 93
requirements, hardware and software 11
MSA (Modular Smart Array), definition of 93
resetting controller 83
MSA Array Configuration Utility 91
MSA storage, creating logical disks 65
S
N SAN (Storage Area Network), definition of 94
SANs
navigation pane, explanation of 27
configuration, saving 40
network adapter, definition of 93
HBAs, managing 55
Network Interface Controller (NIC), definition of 93
logical disks (LUNs), managing 61
New HBA Port Names dialog box 64, 70, 73
servers, managing 77
New Logical Disk Parameters dialog box 62, 68
storage subsystems, managing 81
New Logical Disk Server Presentation dialog box (EVA
switches, managing 43
storage) 63, 64
saving
New Logical Disk Server Presentation dialog box (MSA
aliases before updating software 88
storage) 69, 70
event log to file 40
New Switch Setup wizard 33–36
SAN connection configurations 40
new switch, setting up 33
Select a Subsystem dialog box 82
NIC, definition of 93
Select Storage Pool for Logical Disk Creation dialog box
67
O
server agent password, setting 79
offline server, removing 78 Server List Management dialog box 78
operating system support 89 server list, adding new server to 78
servers
P assigning LUNs 72
partition, definition of 94 information, viewing 77
Password to Change the Servers HBA Configuration list of, refreshing 78
dialog box 57, 59 managing 77, 78
passwords new, adding 78
server agent, setting 79 offline, removing 78
switch admin, setting 46 unassigning LUNs 72
path, definition of 94 Server-Storage View group 55
PCI Express, definition of 94 Set New Password for Server dialog box 79, 80
PCIe, definition of 94 Set Switch Admin Password dialog box 47
Physical Connection map, viewing 37 Set Switch IP Address dialog box 47, 48
ports Set Switch Symbolic Name and/or Domain ID dialog
definition of 94 box 53, 54
instance, definition of 94 Set the Switch Default Zoning dialog box 45
storage, switch zoning 36 setting
switch port numbers 44 domain ID 53
prerequisites 7 server agent password 79
present logical disk to server 72 switch admin password 46
properties switch default zoning 45
switch SNMP, setting 51 switch domain ID 53
switch, viewing 43 switch IP address 47
98