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Credit Card: A Workshop

The document outlines the content of a credit card workshop, including: 1) An introduction to the credit card industry, its structure, functions, associations and networks, interchange fees and costs/benefits to players. 2) Details on card anatomy, the relationships between issuers, acquirers, merchants and associations, and transaction lifecycles. 3) Acquiring cardholders and merchants, billing, payments, fraud prevention, legal compliance requirements, and recent developments.

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singhhcm
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49 views2 pages

Credit Card: A Workshop

The document outlines the content of a credit card workshop, including: 1) An introduction to the credit card industry, its structure, functions, associations and networks, interchange fees and costs/benefits to players. 2) Details on card anatomy, the relationships between issuers, acquirers, merchants and associations, and transaction lifecycles. 3) Acquiring cardholders and merchants, billing, payments, fraud prevention, legal compliance requirements, and recent developments.

Uploaded by

singhhcm
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Credit Card

A Workshop

Programme Content
Introduction and Overview
 Formation and evolution of the CC industry
 What are Unsecured Facilities?
 What is meant by Revolving Credits?
 Structure of the Credit Card Industry
 How does Credit Card industry function? What are various
Associations or Networks? Models & Interchange Mechanism
 Interchange fees and benefits
 Cost-Benefit to players

Card Anatomy
 Card details, CVV, CSC
 The “Issuer – Card Associations – Acquirer – Merchant”
relationship – the requirement on Acquiring Bank and Merchant
Services will also be included
 Roles and Responsibilities of each of the participants
 Card Associations – Visa/MasterCard – functions, settlement
processes, etc
 The “Issuer – Card Holder” relationship
 Roles and Responsibilities
 Transaction lifecycle - POS interaction, Accounting, settlements,
disputes, Reconciliation, Charge backs, codes, etc

Channels

Acquiring Card holders


 External / Internal
 Tele Calls,
 Marketing & Promotion
 Other Sales

Acquiring Merchants
 External / Internal
 Tele Calls,
 Marketing & Promotion
 Other Sales
Programme Content
Billing and Payments
 Overview
 Payment systems in General
 Types of Payment Systems
 Advantages & Dis Advantages of online & offline payment
systems
 E cash
 B2C & B2B payments
 Electronic Billing Presentment and Payment systems

Frauds & Precautions


 Different kinds of frauds
 Customer initiated, Merchant Initiated & Third party initiated frauds
 Fraud prevention by customers

Precautions taken by Merchants to prevent frauds


 Authorization
 CVM
 Bin-check
 Pattern Detection

Understanding the legal and regulatory compliance


requirements

Other recent developments & alliances

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