K-14012/101(12)/2020-DD(SC)

Government of India
Ministry of Housing and Urban Affairs
(Smart Cities Mission)

Nirman Bhawan, New Delhi

Dated the 13th May, 2020
To,

All Principal Secretaries & Mission Directors of State,

Smart Cities Mission

Subject: Circulation of “COVID -19: Indian Smart Cities - Leveraging technology and
smart city facilities for rapid response” Report- reg.

Dear Madam / Sir,

Boston Consulting Group (BCG) has undertaken a study to understand the

initiatives from across Indian Smart Cities in response to the challenges posed by the
COVID19 outbreak and to highlight the best practices that have emerged so far along with
select impactful practices/ solutions. They have prepared a Report titled “COVID -19:
Indian Smart Cities - Leveraging technology and smart city facilities for rapid response.”

Please find enclosed a copy of the Report for your kind reference.

Regards,
RAHUL Digitally signed by
RAHUL KAPOOR

KAPOOR Date: 2020.05.13

18:25:07 +05'30'

(Rahul Kapoor)
Director (SC III)
Tel: 23062194
rahul.kapoor@gov.in

Copy to: Municipal Commissioners and CEOs of Smart City SPVs

Encld: As above
COVID-19

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
Indian Smart Cities
Leveraging technology and smart city facilities for rapid
response

Version: 12 May 2020

 The COVID-19 situation is evolving rapidly on a daily basis. This report summarises the
data and information received from external sources, at a point in time, and has not been
independently verified by BCG. BCG does not guarantee or make any representation or
warranty as to the accuracy, reliability, completeness, or currency of the information in this
report nor its usefulness in achieving any purpose. It is not intended as a prediction or
forecast about: duration of lockdown; peak of viral infections; efficacy of government or
health care responses to the virus; other health or societal impacts; or a comparative

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
analysis about performance at various levels. It does not represent an “official BCG view”. It
also does not constitute medical, legal or safety advice, and is not an endorsement or
COVID-19 recommendation of a particular response. As such, you are advised to use this document
as general guidance only in making your own continued assessments as to the appropriate
Disclaimer course of action, taking into account local laws, rules, regulations and orders.

No recipient shall rely on this document for any purpose and BCG will not be liable for any
loss, damage, cost, or expense incurred or arising by reason of any person using or relying
on information in this document. BCG shall have no liability whatsoever to any party, and
any person using this document hereby waives any rights and claims it may have at any
time against BCG with regard to the document. Receipt and review of this document shall
be deemed agreement with and consideration for the foregoing. The summary is for
internal use only and not for commercial use by the recipients. Apart from any use as
permitted under the copyright Act 1975, no part may be reproduced in any form.

1
 COVID-19 response by Indian Smart Cities1
Overview

Context and objectives of this exercise Approach taken

Study the initiatives various Indian smart cities Rapid survey rolled out to 10 cities seeking data on

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
have taken so far in response to the COVID19 COVID-19 initiatives
outbreak & highlight select / impactful practices
VC discussions between the BCG team and on-ground
Boston Consulting Group (BCG) collaborated with city teams (for select cities), to further understand the
the Ministry of Housing & Urban Affairs (MoHUA) initiatives
to create this report
MoHUA reports on COVID-19 initiatives taken by
This report is restricted to the cities that are part smart cities in India were studied
of the Indian Government Smart Cities Mission1
A summary report was presented to and discussed
All data presented in this document was shared by with the Smart Cities Mission team in MoHUA
the Ministry on COVID-19 response initiatives
(updated till 27-Apr-2020)

1. The Government of India launched the Smart Cities Mission on 25 June 2015. The objective was to promote sustainable and inclusive cities that provide core infrastructure and give a
decent quality of life to its citizens, a clean and sustainable environment and application of 'Smart' Solutions. Our study was limited to a select set of cities that were part of this
Mission; for example, Mumbai and Delhi were excluded as they are not part of the Smart Cities Mission 2
COVID-19 is challenging Non-exhaustive

cities across the globe

Community
spread of
Shortage virus
of hospital City services
beds, impacted in

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
ventilators, partial or full
PPE … lockdown

Supply
Business chain issues,
shutdown & shortage of
loss of jobs essential
goods

Travel
restrictions Panic buying
across state and shift in
& national consumer
borders Significant behaviour
constraints
for working
environment

3
Cities continue to implement various initiatives

Illustrative

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
US: Online screening Germany: “Corona Singapore: Automated UK: Emergency fund South Korea: Mask
system for test Taxis” in which health contact tracing using for vulnerable groups rationing to
prioritization care workers visit Bluetooth 'handshakes' prevent hoarding
outpatients for tracking

S. Korea & US: Drive- Vietnam: Voluntary Australia: Airline staff Singapore: Purchase China: Personal QR
through tests for temp health declaration redeployed in grocery limits at grocery stores code app to track health
screening, selective mobile app to report stores to add capacity to avoid panic buying status & certify those
testing only self or suspected cases able to go back to work

Source: BCG Analysis 4

COVID-19 management can be organized into four stages; this report focuses on
the "Respond" stage

Flatten Fight Future

Restart Rebound
Identify how and when to restart Bring the economic performance back on
the economy track through targeted initiatives

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
1. What measures will quickly restore confidence?
Respond 1. When do we restart the economy?
2. How do we drive medium term growth?
2. How should it restart?
3. How do we govern through the uncertainty? 3. How can we ensure returns on stimulus
Build effective response packages, and that measures sustainably funded?
4. How do we address workforce displacement?
to prevent, contain and
address the health issue
facing the country
1. How to monitor the threat? Reimagine
2. What initiatives are needed
to contain spread & limit
impact? Learn from the crisis to build a resilient city system, ready to tackle
3. How do we ensure challenges of the future
continuity of critical
supplies & services? 1. What shortcomings did the crisis reveal in our operating model we need to address?
2. What major societal and world order changes should governments anticipate?
3. What are the implications for the role of government – and how should governments respond?
4. What opportunities does the crisis present for reforms to be accelerated?

Source: BCG (Updated 23 April 2020) 5

 In India, cities are driving four kinds of initiatives through an
Integrated Command and Control Centre (ICCC)

Testing and Essential

1 quarantine 2 Containment 3 Health advisory 4
services
• Mapping of • ICCC as COVID-19 • Telemedicine • Food & shelter to
suspected cases to war room with 24*7 helpline & facility vulnerable people

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
optimal lab location helpline • GIS case tracking on • Emergency care
• No contact sample • AI based alerts for COVID-19 • Rapid response
collection lockdown breach dashboard team for redressal
• ICMR1 collaborates • Drone survey of • App for video • Online order for
with government hotspots consultations home delivery of
centres for testing • Corona tracker, e- • Online counselling grocery, meds
• Quarantine checks pass & social apps for patients via app • Citizen portal for
with geo-fence app • Patient profiling video calling or complaints/SOS
helpline

5 Integrated Command & Control Centre

1. Indian Council of Medical Research 6

Testing and quarantine management 1

Notable actions taken

How is testing & quarantine managed ? Testing split into stages (screening,
1
initial testing, confirmation testing
Testing suspected cases etc.) & tracked centrally in ICCC2 for
faster action
• Testing SOPs1 & stages (e.g., temp check, initial test, confirm
test etc.) for high-risk cases (travel history, frontline staff etc.)

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
• Data-based decision on optimal location of testing
lab for patient 2 Analytics led lab allocation to ensure
• Collaboration between ICMR, local government hospitals assigned lab has capacity & kits to
and test centres support & no centre is overloaded

Supporting home quarantine

• Home quarantine cases registered on self-reporting apps for Self-reporting apps with strict hourly
3
regular tracing updates track all home quarantine
• Self check-ins, geo location sharing, selfie at home etc. used cases with minimal effort and
for proof follow up of exceptions only;
• Follow up and penalty for breaches automatic location pull if a
person doesn't check-in
1. Standard Operating Procedure 2. Integrated Command and Control Centre
Source: Surveys, reports provided and interviews held with noted smart city representatives 7
City examples | Key initiatives for testing & quarantine management 1

Bhopal Pune Surat Chennai

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
• 6-stage SOP designed for • Saiyam home quarantine • HQ1 cases confirm status • GCC5 Corona monitoring
testing, & contact tracing app uses geolocation to on SMC2 tracker app app used to update status
Initiatives

• Expedited test & follow up confirm confinement • Daily video check-in, temp of all houses monitored
via ICCC • Self registering platform & symptoms run to gather • 16K ground staff track
• CRMs & helplines unified for citizens to assess patient's status fever cases & provide
health risk via survey • Hourly selfie uploads rapid testing facility

• 19 ground screening • 5000+ quarantine cases • App developed in-house • Location tracking of 2900+
teams, 5 centres, 3 labs & with foreign travel with first MVP3 in 48 hrs cases by app & updated
and Impact
Outreach

20 contact tracing team monitored • Created significant impact containment zones

run all SOP stages • 50 operators contact all via early quarantine of • Door to door check-ups
• Decisions made in ICCC HQ1 cases regularly travel history cases done in micro blocks of
using dashboard for cases • All ARI4 cases being tested 500 houses for full city

1. Home quarantine 2.Surat Municipal corporation 3. Minimum viable product 4. ARI - Acute respiratory infection 5. Greater Chennai Corporation
Source: Surveys, reports provided and interviews held with noted smart city representatives from Bhopal, Pune, Surat, Chennai 8
Containment 2

Notable actions taken

How is lockdown being ensured in Indian cities? AI based real time analysis of
1
surveillance footage for social
Constant surveillance of city distancing violations; alert police
for fast action
• City surveillance with existing traffic & CCTV cameras, feed
linked with ICCC

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
• Drone surveillance in COVID-19 hotspots
• Helplines for self & citizen reporting of cases, create self 2 Drone surveillance in city's hotspots
registration awareness coupled with PAS announcements to
ensure complete sealing as needed

Close tracking of suspect cases

• Active & passive tracking for further case identification & Promoting self registration so that
3
contact tracing isolating, testing & contact tracing
• Strict exit criteria for institutional & home quarantine cases; can be expedited & efforts in
alerts & follow up actions if violated identification reduced

Source: Surveys, reports provided and interviews held with noted smart city representatives 9
City examples | Key initiatives in containment 2

Agra Varanasi Surat Pune

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
• AI enabled video analysis • Surveillance cameras at • Central reporting of cases • Extensive IEC campaign to
for social distancing 140 junctions with birds for coordinated tracing spread awareness of
Initiatives

monitoring, alerts police eye view of city in ICCC • Active surveillance app containment rules
• Secura, security camera • Drones used for adds suspected cases • Trend analysis for optimal
firm, built app as part of sanitization & to shift from field survey directly use of field workers in
CSR initiative homeless to shelters into central database containment zones

• 800+ cameras used for • 'Garuda' drones used for • ~12K total cases tracked • Buffer zones (1-3km area)
surveillance, 7,250+ AI sanitization instead of with over 2611 under created for 5K early cases
and Impact
Outreach

generated alerts handled manual efforts active tracking • 3,000 Banners, 6,000
• Active in 17 thanas • Drone deployment & • Data for all patients, posters, 6 lakhs hand bills,
• Police and 900+ civil usage controlled centrally including hospital data 136 PASs & 161 VMDs used
volunteers handle breach from COVID-19 war room integrated in one system for building awareness

Source: Surveys, reports provided and interviews held with noted smart city representatives from Agra, Varanasi, Surat and Pune 10
Agra: AI to detect social distancing violations (using surveillance feed) 2

AI based video analysis to detect Alerts sent to the associated Thana for action – by police or civil volunteers
crowds, social distancing breaches

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
Source: Surveys, reports provided and interviews held with noted smart city representatives from Agra 11
Surat: Active surveillance app for adding suspected cases from field survey 2

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
Source: Surveys, reports provided and interviews held with noted smart city representatives from Surat 12
Health advisory 3

Notable actions taken

How are healthcare needs supported? Video consultations and online
1
prescriptions give citizens access to
Online video consultations full check-ups remotely
• Tele-health facilities & app for video consultations for all
illnesses

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
• War room facilitates video conferencing
• Remote coaching & training for healthcare as well as relief 2 PPP1 set up for high quality services;
workers pre-existing hospital network &
verified doctors used for COVID-19

One stop shop for citizen needs

• Information sharing on website – self quarantine procedures, Agility – repurposing existing

3
symptoms, fever clinics, COVID hospitals etc. infrastructure & partnerships to
• Counselling and morale boosting for home quarantined cases respond quickly to event e.g. in Surat
existing disease control system was
used for COVID-19 management

1. Public-private partnership
Source: Surveys, reports provided and interviews held with noted smart city representatives 13
City examples | Key initiatives in health advisory 3

Agra Varanasi Jabalpur Ujjain

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
• E-Doctor Seva - tele & • Medical services by video • Telemedicine facilities • ICCC 24X7 control room
video consultation facility conference and video consultation of for telemedicine support
Initiatives

• 10 Smart Health Centres • PA systems instruct health citizens by WhatsApp • Patient counselling via
for telemedicine services and sanitation workers • Helpline operators in daily video conferencing calls
• WhatsApp based distress and spread health advice contact with quarantine with treatment protocol &
counselling cases prescription provided

• E-doctor seva - 100 to 130 • ~1,300 health grievances • 800+ telemedicine • 40 Medical Mobile Units
patients daily per centre resolved consultations till date (MMU) are operational to
and Impact
Outreach

in 2 operational centres • 350+ telemedicine • 12 doctors in 3 shifts distribute medicines based

• Patient can upload scans consultations completed provide 24*7 consultation on prescriptions
& reports & doctor gives • Psychological counselling • ~80 rapid response teams
online prescription on app by UNICEF Team help remote care effort

Source: Surveys, reports provided and interviews held with noted smart city representatives from Agra, Varanasi and Jabalpur. Information on Ujjain smart city provided from MoHUA team 14
Continuity of essential services 4

Notable actions taken

How are essential services continued? Cities tracing the full supply chain so
1
that goods reach only registered
App for essential goods delivery operational stores & not closed ones
• Order fulfilment for grocery delivery
• Identification of vulnerable groups – daily wage earners,

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
labour, farmers etc.
• Relief programs for unorganised sector affected by economic 2 Single app for all citizen services to
slowdown drive higher traction; health
certificate to vendors at registration
for safety in services
Hyperlocal service with tight control

• Existing network of NGOs and volunteers used to bridge gaps Links with volunteer networks and
3
• Food packets given to people in need use of existing NGO resources to
• Holistic citizen welfare apps expedite outreach programs
• Continuity of medicine delivery

Source: Surveys, reports provided and interviews held with noted smart city representatives 15
City examples | Key initiatives in continuity of essential services 4

Varanasi Pimpri Chinchwad Jabalpur Agra

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
• All inclusive app with 12 • Sarathi helpline for citizen • Home delivery of essential • Grocery delivery @ home,
welfare initiatives e.g. assistance & service grocery items citizens place orders on
Initiatives

incident reporting, do's & delivery • App has home repair Agra's smart city website
don'ts, e-doctor, e-pass & • Shelters for migrants & services e.g. plumber • Localised service with 5
home delivery homeless, food & ration vendors registered for
• Vendors undergo check-
• Relief fund to LIG1 supply to underprivileged ups, receive certificates delivering in each ward

• 6.35 lakh food packets & • 30K+ downloads of Sarathi • App with 2.5k users, 154 • 3K people using app daily
35K ration kit distributed app in 2 weeks skilled labour on platform for essential goods
and Impact
Outreach

• 23K given relief fund • 11 shelters with 750 beds • ~160k food packets given • 500 vendors on-boarded
• 1 lakh+ downloads of Safe • 50,000 meals & 15,000 • 79 rapid response teams across 100 wards
Kashi app since 25th Mar ration kits provided from to resolve complaints • Supply chain ensured to
• ~8,000 grievances handled 26 distribution centres operational stores

1. Low income group

Source: Surveys, reports provided and interviews held with noted smart city representatives from Varanasi, Pimpri Chinchwad, Jabalpur and Agra 16
Integrated Command & Control Centre (ICCC) 5

Notable actions taken

How does ICCC facility help city respond? Data integrated onto single platform
1
for better insights enabling accurate
ICCC is leveraged as war rooms decisions in a tough environment
• 24x7 “war-room” for multiple depts. to coordinate surveillance,
contact tracing, helplines, quarantine tracing etc.

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
• Live data visualization & data based decision making for city
authorities 2 Process change alongside tech
implementation e.g. using PAS2 &
VMD3 for city wide messaging

One stop shop for all initiatives

• Citizen helpline, complaint platform, counselling, Ecosystem of partners to deliver

3
telemedicine centre etc. outcomes such as public sector,
• Field visits, MMUs1, sanitization efforts coordinated centrally NGOs etc. in city's response e.g.
• Virtual training centre for healthcare and relief staff Bhopal took HP & PwC's help to
build its ICCC COVID-19
tracking dashboard
1. Medical Mobile Units 2. PAS - Public Announcement System 3. VMD - Variable Message Display
Source: Surveys, reports provided and interviews held with noted smart city representatives 17
City examples | Key initiatives in ICCC setup 5

Agra Bengaluru Surat Bhopal

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
• ICCC war room with 25 • Model War Room • Centralised system with • ICCC hosts 16 operators,
team members used for Operational Framework data from field, self 12 dept. e.g. police, road,
Initiatives

all DA1 functions: documented & setup declaration, travel etc. health, food & 6 private
monitoring, helplines, • BBMP CONTAINS App • ICCC led contact tracing, agencies incl. HP, PWC,
tracing etc. redress grievances self declaration portal, IEC Deloitte etc.
• Used 800+ CCTV & traffic effort, dashboard etc. • Single dashboard to
cameras for surveillance report incidents & analyse
• Team in ICCC 24*7 to run • Daily bulletins report all • ICCC tracks Samvedna • Central mgmt. of 20
all helplines & taskforce COVID-19 data by date, app, helplines, field data contact tracing teams, 19
and Impact
Outreach

• Managed 7,250 real-time zone, patient profile etc. for data based decisions ground screening teams, 3
lockdown violation alerts • 6K+ cases screened at 31 • Tracker App developed in labs & city action team
across 17 thanas2 fever clinics tracked 5 days, has 5.5K users with done 24*7
centrally using GIS tech 3.8K self declared • 400 Bhopal Plus app users

1. District administration 2. 15 regular, 1 women and 1 tourist thana 3. Public Announcement System 4. Variable Message Display
Source: Surveys, reports provided and interviews held with noted smart city representatives from Agra, Bengaluru, Surat and Bhopal. 18
Various COVID-19 response initiatives managed centrally in the ICCC 5

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
Surveillance and dashboard Real time patient tracking Online training centre

Online medical consultation Patient support platforms 24*7 citizen helplines

Source: Surveys, reports provided and interviews held with noted smart city representatives 19
Additionally innovative solutions were deployed by Indian smart cities to
overcome typical challenges

Long procurement cycles to Lack of citizen awareness of Limited resources for rolling
develop city wide solutions available services & protocol out the various new ideas
• Agra: Estimated 2.5 weeks for • Agra: Citizens initially not aware of • Surat: New system for mapping
development of a new AI app to online consultation facility patients (asymptomatic, HQ1, IQ2 etc.)
analyse surveillance feed would need new algorithms
• Surat: Difficult to drive uptake of self
• Bhopal: Minimum 4-6 weeks to on- registration on website • Bhopal: Required COVID-19 helplines

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
Typical board a new tech vendor for to manage citizen issues
• Varanasi: Citizen awareness needed
challenges dashboard development for Safe Kashi app

Agile response by leveraging Driving adoption using QR Optimal use of existing

existing technology partners codes, PAS, digital billboards networks for high efficiency
• Agra: AI app built by partner Secura • Surat: QR code of app & link of • Surat: Used existing disease
under CSR activities at no additional website to self-register in newspaper control system (for malaria,
cost to city to ease download dengue) to automate patient to
health centre mapping
• Bhopal: Used existing vendors for • Agra: Renowned doctor for video
Innovative Bhopal Plus app consultation led to word of mouth • Bhopal: Existing WhatsApp, CM,
solutions • Surat: 1st MVP of COVID module in awareness medical helplines used
in-house app done in 48 hrs. • Social media used by many cities to • NGOs & civil volunteers for on ground
spread awareness support in many cities

1. Home quarantine 2. Institutional quarantine

Source: Surveys, reports provided and interviews held with noted smart city representatives 20
Thinking about the future

21
Going forward, city focus should evolve as outbreak enters new phases

New cases may trigger outbreak again

Respond Restart Rebound Reimagine

Key focus Build effective response Identify how and when Develop initiatives Learn from the crisis to
to prevent, contain and to restart the economy to bring the economic build a resilient city

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
address the health performance back system, ready to tackle
issue facing the country on track challenges of the future

Detect outbreaks 1
Health Provide emergency care 2
Maintain public health system 3
Help workforce adapt 4
Ensure security of daily essentials 5
Deliver education 6
Society Manage local & int'l transportation 7
Maintain government services 8
Support citizens in the "new normal" 9
Provide emergency econ. measures 10

Economy Stabilise & stimulate the economy 11

Find opportunities for innovation 12

Deliver effective communications 13

Governance Manage overall program 14

22
In the longer term, a key imperative of cities should be to build resilience

What is a resilient city? Key resilience aspects How global cities are building resilience
Resilient cities have the ability • Integrated dynamic Rio De Janeiro • 30% faster emergency response
to absorb, recover and prepare command centre or all- managed by city operation centre
for future shocks (economic, agency war room • 30 depts., 500+ staff work 24*7 in

Copyright © 2020 by Boston Consulting Group. All rights reserved. Updated 1 May 2020 Version 4.1.
social or environmental) the ICCC1 to ensure zero casualty
• City wide surveillance & during floods, landslides etc.
sensor network
Resilient cities respond to • Alert system for early warning
disruption by: • AI based proactive
• 25% decrease in traffic accidents
• Guaranteed business incident detection & using ~1K cameras & 15K sensors
continuity threat intelligence
• Highly responsive & digitally • Systems to absorb Tokyo • #1 resilient city2 in security, health
enabled emergency services disturbance & reorganise infra & disaster mgmt.
• Reliable resident & business during the change • 3000+ evacuation centres & >90%
communication during buildings exceed seismic
• Long term sustainability,
disruption standards
resource access & climate
impact solutions • Combines water-level observation
& satellite data for a forecasting
system for early tsunami warning

1. Integrated Command and Control Centre 2. By Economist Intelligence Unit’s Safe Cities Index 2019 23
This report was drafted in collaboration with the Ministry of Housing and Urban
Affairs (MoHUA) and Smart City teams

MoHUA team Smart city representatives

City Contact Designation

Agra Anand Menon VP ASCL-PMC
Bengaluru Hephsiba Rani Korlapati IAS, MD Bengaluru Smart City
Bhopal Deepak Singh IAS, CEO Bhopal Smart city
Kunal Kumar
Joint Secretary and Mission Director – Chennai Raj Cherubal CEO Chennai Smart city
Smart Cities Mission
Dehradun Ram Uniyal AGM (IT)

Copyright © 2020 by Boston Consulting Group. All rights reserved.

Jabalpur MC Sambhav Asst. Commissioner
Pimpri Nallanthan Poman Add. CEO for Pimpri Chinchwad
Chinchwad Smart city

Pune Ashish Agarwal Consultant, PMC

Rahul Kapoor Avni Gupta Surat Chaitanya Y. Bhatt CEO Surat Smart city
Director - Smart Deputy Director -
Cities Mission Smart Cities Mission Varanasi Vasudevan Devasigaimani IT Head (Varanasi Smart City)

Note: Information on Ujjain smart city was provided by MoHUA team and was not directly sourced from the smart city contact 24
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The situation surrounding COVID-19 is dynamic and rapidly evolving, on a daily basis. Although we have taken great care
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25
THANK YOU