Shopify Announces Third-Quarter 2019 Financial Results

Third-Quarter Revenue Grows 45% Year on Year

Shopify Now Powers Over One Million Merchants Worldwide

Shopify reports in U.S. dollars and in accordance with U.S. GAAP

Ottawa, Canada - October 29, 2019 - Shopify Inc. (NYSE:SHOP)(TSX:SHOP), a leading global commerce company,
today announced strong financial results for the quarter ended September 30, 2019.

“More than a million merchants are now building their businesses on Shopify, as more entrepreneurs around the
world reach for independence,” said Tobias Lütke, Shopify’s CEO. “These merchants chose Shopify because we’re
making entrepreneurship easier, and we will continue to level the playing field to help merchants everywhere
succeed.”

“Our strong results in the quarter were driven in part by the success of our international expansion, which is just one
of the many ways we are investing in the platform,” said Amy Shapero, Shopify’s CFO. “By carefully balancing
these multiple opportunities that have different investment time horizons, we can keep investing in the innovations
that will power merchants in the future while helping them grow rapidly today.”

Third-Quarter Financial Highlights

• Total revenue in the third quarter was $390.6 million, a 45% increase from the comparable quarter in 2018.
• Subscription Solutions revenue grew 37% to $165.6 million. This increase was driven primarily by growth
in Monthly Recurring Revenue1 ("MRR"), largely due to an increase in the number of merchants joining the
Shopify platform.
• Merchant Solutions revenue grew 50%, to $225.0 million, driven primarily by the growth of Gross
Merchandise Volume2 ("GMV").
• MRR as of September 30, 2019 was $50.7 million, up 34% compared with $37.9 million as of September
30, 2018. Shopify Plus contributed $13.5 million, or 27%, of MRR compared with 24% of MRR as of
September 30, 2018.
1. Monthly Recurring Revenue, or MRR, is calculated by multiplying the number of merchants by the average monthly subscription plan fee in effect on the last day of that period and is used by
management as a directional indicator of subscription solutions revenue going forward assuming merchants maintain their subscription plan the following month.
2.Gross Merchandise Volume, or GMV, represents the total dollar value of orders processed on the Shopify platform in the period, net of refunds, and inclusive of shipping and handling, duty and value-
added taxes.
 • GMV for the third quarter was $14.8 billion, an increase of $4.8 billion, or 48%, over the third quarter of
2018. Gross Payments Volume3 ("GPV") grew to $6.2 billion, which accounted for 42% of GMV processed
in the quarter, versus $4.1 billion, or 41%, for the third quarter of 2018.
• Gross profit dollars grew 45%, to $216.7 million, compared with $149.7 million recorded for the third
quarter of 2018.
• Operating loss for the third quarter of 2019 was $35.7 million, or 9% of revenue, versus a loss of $31.4
million, or 12% of revenue, for the comparable period a year ago.
• Adjusted operating income4 for the third quarter of 2019 was 3% of revenue, or $10.5 million; adjusted
operating loss for the third quarter of 2018 was 1% of revenue, or $2.4 million.
• Net loss for the third quarter of 2019 was $72.8 million, or $0.64 per share, compared with $23.2 million,
or $0.22 per share, for the third quarter of 2018. Net loss for the third quarter of 2019 includes a tax
provision of $48.3 million. This provision is primarily due to a one-time capital gain triggered by the
transfer of regional relationship and territory rights from our Canadian entity to regional headquarters,
which allows us to develop and maintain merchant and commercial operations in their respective regions as
we expand internationally.
• Adjusted net loss4 for the third quarter of 2019 was $33.6 million, or $0.29 per share, compared with
adjusted net income of $5.8 million, or $0.05 per share, for the third quarter of 2018.
• At September 30, 2019, Shopify had $2.67 billion in cash, cash equivalents and marketable securities,
compared with $1.97 billion on December 31, 2018. The increase reflects $688.0 million of net proceeds
from Shopify’s offering of Class A subordinate voting shares in the third quarter of 2019.

Third-Quarter Business Highlights

In the third quarter, Shopify continued to build for the long term by lowering the barriers to entry for
entrepreneurship, extending the functionality of the platform for merchants, and enriching our offering as a global
commerce operating system:
• Shopify surpassed one million merchants worldwide on our platform, hitting a major milestone and
reflecting the continued expansion of Shopify’s global community of entrepreneurs.
• Shopify Fulfillment Network continued to lay the foundation for timely and affordable direct-to-consumer
fulfillment for merchants that value their brands and customer experience. With strong interest from
merchants, we will continue to add select merchants and partners as we focus on high performance and
optimize for the merchant experience.
• Shopify announced availability for merchants in most U.S. states to start selling hemp or hemp-derived
cannabidiol (CBD) products on our platform, both online or in brick-and-mortar retail locations.
• Shopify launched the Shopify Sustainability Fund, which commits at least $5 million annually to invest in
areas like carbon sequestration, neutralizing our carbon footprint, sustainable packaging, and enabling our
merchants and their buyers to participate.

3. Gross Payments Volume, or GPV, is the amount of GMV processed through Shopify Payments.
4. Non-GAAP financial measures exclude the effect of stock-based compensation expenses and related payroll taxes as well as amortization of acquired intangibles and related taxes. Please refer to
"Non-GAAP Financial Measures" in this press release for more information.
 • Shopify launched Shopify Chat, our first native chat function that allows merchants to have real-time
conversations with customers visiting their stores and provide a better shopping experience.
• Shopify launched native language capabilities in Turkish, bringing the total number of languages in which
the Shopify Admin is available to 19.
• Shopify launched Shopify Payments in Italy, expanding the availability of Shopify Payments to 14
countries.
• Shopify Shipping adoption continued to expand, with approximately 44% of eligible merchants in the
United States and Canada using Shopify Shipping in the quarter.
• Purchases from merchants’ stores coming from mobile devices versus desktop continued to climb in the
quarter, accounting for nearly 81% of traffic and 71% of orders for the three months ended September 30,
2019, versus 77% and 67%, respectively, for the third quarter of 2018.
• Shopify Capital issued $141.0 million in merchant cash advances and loans in the third quarter of 2019, an
increase of 85% versus the $76.4 million issued in the third quarter of last year. Shopify Capital has grown
to approximately $768.9 million in cumulative cash advanced since its launch in April 2016 through the
third quarter of 2019, approximately $166 million of which was outstanding on September 30, 2019.

Subsequent to the close of our third quarter, Shopify completed the acquisition of 6 River Systems, Inc., a leading
provider of collaborative warehouse fulfillment solutions.

Financial Outlook
The financial outlook that follows constitutes forward-looking information within the meaning of applicable securities
laws and is based on a number of assumptions and subject to a number of risks. Actual results could vary materially as a
result of numerous factors, including certain risk factors, many of which are beyond Shopify’s control. Please see
"Forward-looking Statements" below.

In addition to the other assumptions and factors described in this press release, Shopify’s outlook assumes the
continuation of growth trends in our industry, our ability to manage our growth effectively and the absence of material
changes in our industry or the global economy. The following statements supersede all prior statements made by Shopify
and are based on current expectations. As these statements are forward-looking, actual results may differ materially.

These statements do not give effect to the potential impact of mergers, acquisitions, divestitures or business combinations
that may be announced or closed after the date hereof. All numbers provided in this section are approximate.

For the full year 2019, Shopify currently expects:

• Revenues in the range of $1.545 billion to $1.555 billion
• GAAP operating loss in the range of $158 million to $168 million
 • Adjusted operating income4 in the range of $27 million to $37 million, which excludes stock-based
compensation expenses and related payroll taxes of $180 million, and amortization of acquired intangibles of
$15 million

For the fourth quarter of 2019, Shopify currently expects:

• Revenues in the range of $472 million to $482 million
• GAAP operating loss in the range of $47 million to $57 million
• Adjusted operating income4 in the range of $10 million to $20 million, which excludes stock-based
compensation expenses and related payroll taxes of $57 million, and amortization of acquired intangibles of
$10 million

Quarterly Conference Call

Shopify’s management team will hold a conference call to discuss our third-quarter results today, October 29, 2019, at
8:30 a.m. ET. The conference call will be webcast on the investor relations section of Shopify’s website at
https://investors.shopify.com/events/Events-Presentations/default.aspx. An archived replay of the webcast will be
available following the conclusion of the call.

Shopify’s Third-Quarter 2019 Interim Unaudited Condensed Consolidated Financial Statements and Notes and its Third-
Quarter 2019 Management’s Discussion and Analysis are available on Shopify’s website at www.shopify.com, and will
be filed on SEDAR at www.sedar.com and on EDGAR at www.sec.gov.

About Shopify
Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail
business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for
reliability, while delivering a better shopping experience for consumers everywhere. Headquartered in Ottawa, Canada,
Shopify powers over one million businesses in more than 175 countries and is trusted by brands such as Allbirds,
Gymshark, Nestle, Staples and many more. For more information, visit www.shopify.com.

Non-GAAP Financial Measures

To supplement our consolidated financial statements, which are prepared and presented in accordance with United States
generally accepted accounting principles (GAAP), Shopify uses certain non-GAAP financial measures to provide
additional information in order to assist investors in understanding our financial and operating performance.

Adjusted operating income (loss), non-GAAP operating expenses, adjusted net income (loss) and adjusted net income
(loss) per share are non-GAAP financial measures that exclude the effect of stock-based compensation expenses and
related payroll taxes and amortization of acquired intangibles and related taxes.
Management uses non-GAAP financial measures internally for financial and operational decision-making and as a means
to evaluate period-to-period comparisons. Shopify believes that these non-GAAP measures provide useful information
about operating results, enhance the overall understanding of past financial performance and future prospects, and allow
for greater transparency with respect to key metrics used by management in its financial and operational decision
making. Non-GAAP financial measures are not recognized measures for financial statement presentation under U.S.
GAAP and do not have standardized meanings, and may not be comparable to similar measures presented by other
public companies. Such non-GAAP financial measures should be considered as a supplement to, and not as a substitute
for, or superior to, the corresponding measures calculated in accordance with GAAP. See the financial tables below for a
reconciliation of the non-GAAP measures.

Forward-looking Statements
This press release contains certain forward-looking statements within the meaning of applicable securities laws,
including statements regarding Shopify’s financial outlook and future financial performance. Words such as "expects",
"continue", "keep", "will", "anticipates" and "intends" or similar expressions are intended to identify forward-looking
statements.

These forward-looking statements are based on Shopify’s current projections and expectations about future events and
financial trends that management believes might affect its financial condition, results of operations, business strategy and
financial needs, and on certain assumptions and analysis made by Shopify in light of the experience and perception of
historical trends, current conditions and expected future developments and other factors management believes are
appropriate. These projections, expectations, assumptions and analyses are subject to known and unknown risks,
uncertainties, assumptions and other factors that could cause actual results, performance, events and achievements to
differ materially from those anticipated in these forward-looking statements. Although Shopify believes that the
assumptions underlying these forward-looking statements are reasonable, they may prove to be incorrect, and readers
cannot be assured that actual results will be consistent with these forward-looking statements. Actual results could differ
materially from those projected in the forward-looking statements as a result of numerous factors, including certain risk
factors, many of which are beyond Shopify’s control, including but not limited to: (i) merchant acquisition and retention;
(ii) managing our growth; (iii) our history of losses; (iv) our limited operating history; (v) our ability to innovate; (vi) a
disruption of service or security breach; (vii) payments processed through Shopify Payments; (viii) our reliance on a
single supplier to provide the technology we offer through Shopify Payments; (ix) the security of personal information
we store relating to merchants and their customers, and consumers with whom we have a direct relationship; (x) evolving
privacy laws and regulations, cross-border data transfer restrictions, data localization requirements and other domestic or
foreign regulations; (xi) our potential inability to hire, retain and motivate qualified personnel; (xii) international sales
and the use of our platform in various countries; and (xiii) other one-time events and other important factors disclosed
previously and from time to time in Shopify’s filings with the U.S. Securities and Exchange Commission and the
securities commissions or similar securities regulatory authorities in each of the provinces or territories of Canada. The
forward-looking statements contained in this news release represent Shopify’s expectations as of the date of this news
release, or as of the date they are otherwise stated to be made, and subsequent events may cause these expectations to
change. Shopify undertakes no obligation to publicly update or revise any forward-looking statements, whether as a
result of new information, future events or otherwise, except as may be required by law.

CONTACT:
INVESTORS: MEDIA:
Katie Keita Julie Nicholson
Senior Director, Investor Relations Director of Communications
613-241-2828 x 1024 416-238-6705 x 302
IR@shopify.com press@shopify.com
SOURCE: Shopify
 Shopify Inc.
Condensed Consolidated Statements of Operations and Comprehensive Loss
(Expressed in US $000’s, except share and per share amounts, unaudited)

Three months ended Nine months ended

September 30, September 30, September 30, September 30,
2019 2018 2019 2018
$ $ $ $
Revenues
Subscription solutions 165,577 120,517 459,075 331,436
Merchant solutions 224,975 149,547 613,938 397,931
390,552 270,064 1,073,013 729,367
Cost of revenues
Subscription solutions 33,263 26,600 90,786 74,284
Merchant solutions 140,593 93,737 380,475 244,559
173,856 120,337 471,261 318,843
Gross profit 216,696 149,727 601,752 410,524
Operating expenses
Sales and marketing 116,546 91,635 340,778 254,906
Research and development 90,387 61,629 252,262 163,650
General and administrative 45,421 27,831 119,780 74,430
Total operating expenses 252,354 181,095 712,820 492,986
Loss from operations (35,658) (31,368) (111,068) (82,462)

Other income 11,212 8,184 33,793 19,423

Loss before income taxes (24,446) (23,184) (77,275) (63,039)
Provision for income taxes 48,338 — 48,338 —
Net loss (72,784) (23,184) (125,613) (63,039)
Other comprehensive income (loss) (6,097) 6,101 9,923 (5,131)
Comprehensive loss (78,881) (17,083) (115,690) (68,170)
Basic and diluted net loss per share
attributable to shareholders (0.64) (0.22) (1.12) (0.60)
Weighted average shares used to compute
basic and diluted net loss per share
attributable to shareholders 113,086,997 106,647,222 112,015,160 104,976,730
 Shopify Inc.
Condensed Consolidated Balance Sheets
(Expressed in US $000’s except share amounts, unaudited)

As at
September 30, 2019 December 31, 2018
$ $
Assets
Current assets
Cash and cash equivalents 1,124,529 410,683
Marketable securities 1,542,653 1,558,987
Trade and other receivables, net 46,691 41,347
Merchant cash advances and loans receivable, net 165,775 91,873
Other current assets 31,184 26,192
2,910,832 2,129,082
Long-term assets
Property and equipment, net 92,141 61,612
Intangible assets, net 24,759 26,072
Right-of-use assets 96,788 —
Deferred tax assets 16,040 —
Goodwill 48,375 38,019
278,103 125,703
Total assets 3,188,935 2,254,785
Liabilities and shareholders’ equity
Current liabilities
Accounts payable and accrued liabilities 139,330 96,956
Income taxes payable 66,617 —
Deferred revenue 48,368 39,180
Lease liabilities 5,426 2,552
259,741 138,688
Long-term liabilities
Deferred revenue 2,115 1,881
Lease liabilities 105,595 22,316
Deferred tax liability 1,425 1,132
109,135 25,329
Commitments and contingencies
Shareholders’ equity
Common stock, unlimited Class A subordinate voting shares
authorized, 103,106,023 and 98,081,889 issued and outstanding;
unlimited Class B multiple voting shares authorized, 12,237,278
and 12,310,800 issued and outstanding 3,042,555 2,215,936
Additional paid-in capital 84,792 74,805
Accumulated other comprehensive income (loss) (2,293) (12,216)
Accumulated deficit (304,995) (187,757)
Total shareholders’ equity 2,820,059 2,090,768
Total liabilities and shareholders’ equity 3,188,935 2,254,785
 Shopify Inc.
Condensed Consolidated Statements of Cash Flows
(Expressed in US $000’s, unaudited)

Nine months ended

September 30, September 30,
2019 2018
$ $
Cash flows from operating activities
Net loss for the period (125,613) (63,039)
Adjustments to reconcile net loss to net cash provided by operating activities:
Amortization and depreciation 22,950 21,204
Stock-based compensation 110,464 68,301
Provision for uncollectible receivables related to merchant cash advances and 10,967 5,043
loans receivable
Deferred income taxes (15,295) —
Unrealized foreign exchange loss 2,404 637
Changes in operating assets and liabilities:
Trade and other receivables (25,153) (22,524)
Merchant cash advances and loans receivable (84,869) (57,460)
Other current assets (3,139) (8,255)
Accounts payable and accrued liabilities 53,885 44,203
Income tax assets and liabilities 61,485 —
Deferred revenue 9,029 6,685
Lease assets and liabilities 612 5,272
Net cash provided by operating activities 17,727 67
Cash flows from investing activities
Purchase of marketable securities (2,003,102) (1,689,553)
Maturity of marketable securities 2,034,933 1,160,003
Acquisitions of property and equipment (43,357) (20,432)
Acquisitions of intangible assets (5,484) (12,328)
Acquisition of businesses, net of cash acquired (12,476) (3,718 )
Net cash used by investing activities (29,486) (566,028)
Cash flows from financing activities
Proceeds from the exercise of stock options 37,301 22,273
Proceeds from public offering, net of issuance costs 688,014 646,984
Net cash provided by financing activities 725,315 669,257
Effect of foreign exchange on cash and cash equivalents 290 (1,552)
Net increase in cash and cash equivalents 713,846 101,744
Cash and cash equivalents – Beginning of Period 410,683 141,677
Cash and cash equivalents – End of Period 1,124,529 243,421
 Shopify Inc.
Reconciliation from GAAP to Non-GAAP Results
(Expressed in US $000’s, except share and per share amounts, unaudited)

Three months ended Nine months ended

September 30, September 30, September 30, September 30,
2019 2018 2019 2018
$ $ $ $
GAAP Gross profit 216,696 149,727 601,752 410,524
% of Revenue 55 % 55 % 56 % 56 %
add: stock-based compensation 928 618 2,536 1,628
add: payroll taxes related to stock-based
compensation 113 37 345 153
Non-GAAP Gross profit (before adjustment
for amortization of acquired intangibles) 217,737 150,382 604,633 412,305
% of Revenue 56 % 56 % 56 % 57 %
add: amortization of acquired intangibles 1,707 1,241 4,978 3,467
Non-GAAP Gross profit (adjusted for
amortization of acquired intangibles) 219,444 151,623 609,611 415,772
% of Revenue 56 % 56 % 57 % 57 %

GAAP Sales and marketing 116,546 91,635 340,778 254,906

% of Revenue 30 % 34 % 32 % 35 %
less: stock-based compensation 8,707 6,015 23,951 15,775
less: payroll taxes related to stock-based
compensation 985 382 2,897 1,640
Non-GAAP Sales and marketing 106,854 85,238 313,930 237,491
% of Revenue 27 % 32 % 29 % 33 %

GAAP Research and development 90,387 61,629 252,262 163,650

% of Revenue 23 % 23 % 24 % 22 %
less: stock-based compensation 23,136 14,719 64,234 39,223
less: payroll taxes related to stock-based
compensation 2,777 950 8,050 3,583
Non-GAAP Research and development 64,474 45,960 179,978 120,844
% of Revenue 17 % 17 % 17 % 17 %
 Shopify Inc.
Reconciliation from GAAP to Non-GAAP Results (continued)
(Expressed in US $000’s, except share and per share amounts, unaudited)

Three months ended Nine months ended

September 30, September 30, September 30, September 30,
2019 2018 2019 2018
$ $ $ $
GAAP General and administrative 45,421 27,831 119,780 74,430
% of Revenue 12 % 10 % 11 % 10 %
less: stock-based compensation 7,261 4,833 19,743 11,675
less: payroll taxes related to stock-based
compensation 592 174 1,585 659
Non-GAAP General and administrative 37,568 22,824 98,452 62,096
% of Revenue 10 % 8% 9% 9%

GAAP Operating expenses 252,354 181,095 712,820 492,986

% of Revenue 65 % 67 % 66 % 68 %
less: stock-based compensation 39,104 25,567 107,928 66,673
less: payroll taxes related to stock-based
compensation 4,354 1,506 12,532 5,882
Non-GAAP Operating expenses 208,896 154,022 592,360 420,431
% of Revenue 53 % 57 % 55 % 58 %

GAAP Operating loss (35,658) (31,368) (111,068) (82,462)

% of Revenue (9 )% (12 )% (10 )% (11 )%
add: stock-based compensation 40,032 26,185 110,464 68,301
add: payroll taxes related to stock-based
compensation 4,467 1,543 12,877 6,035
Adjusted Operating income (loss) (before
adjustment for amortization of acquired
intangibles) 8,841 (3,640) 12,273 (8,126)
% of Revenue 2% (1 )% 1% (1 )%
add: amortization of acquired intangibles 1,707 1,241 4,978 3,467
Adjusted Operating income (loss) (adjusted
for amortization of acquired intangibles) 10,548 (2,399) 17,251 (4,659)
% of Revenue 3% (1 )% 2% (1 )%
 Shopify Inc.
Reconciliation from GAAP to Non-GAAP Results (continued)
(Expressed in US $000’s, except share and per share amounts, unaudited)

Three months ended Nine months ended

September 30, September 30, September 30, September 30,
2019 2018 2019 2018
$ $ $ $
GAAP Net loss (72,784) (23,184) (125,613) (63,039)
% of Revenue (19 )% (9 )% (12 )% (9 )%
add: stock-based compensation 40,032 26,185 110,464 68,301
add: payroll taxes related to stock-based
compensation 4,467 1,543 12,877 6,035
Adjusted Net income (loss) (before
adjustments for amortization of acquired
intangibles and provision for income tax
effects) (28,285) 4,544 (2,272) 11,297
% of Revenue (7 )% 2% —% 2%
add: amortization of acquired intangibles 1,707 1,241 4,978 3,467
add: provision for income tax effects related
to non-GAAP adjustments (7,018) — (18,471) —
Adjusted Net income (loss) (adjusted for
amortization of acquired intangibles and
provision for income tax effects) (33,596) 5,785 (15,765) 14,764
% of Revenue (9 )% 2% (1 )% 2%

GAAP net loss per share attributable to

shareholders (0.64) (0.22) (1.12) (0.60)
add: stock-based compensation 0.35 0.25 0.99 0.65
add: payroll taxes related to stock-based
compensation 0.04 0.01 0.11 0.06
Adjusted net income (loss) per share
attributable to shareholders (before
adjustments for amortization of acquired
intangibles and provision for income tax
effects) (0.25) 0.04 (0.02) 0.11
add: amortization of acquired intangibles 0.02 0.01 0.04 0.03
add: provision for income tax effects related
to non-GAAP adjustments (0.06) — (0.16) —
Adjusted net income (loss) per share
attributable to shareholders (adjusted for
amortization of acquired intangibles and
provision for income tax effects) (0.29) 0.05 (0.14) 0.14
Weighted average shares used to compute
GAAP and non-GAAP net income (loss) per
share attributable to shareholders 113,086,997 106,647,222 112,015,160 104,976,730