AcuLink 810

Data Acquisition Server

User's Manual
 Copyright © 2019 V1.00

This manual may not be altered or reproduced in whole or in part by any means
without the expressed written consent of Accuenergy.

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The information contained in this document is believed to be accurate at the time
of publication, however, Accuenergy assumes no responsibility for any errors which may
appear here and reserves the right to make changes without notice. Please ask the local
representative for latest product specifications before ordering.

Please read this manual carefully before installation, operation and maintenance of the
AcuLink810 series meter. The following symbols in this manual are used to provide warning of
danger or risk during the installation and operation of the meters.

Electric Shock Symbol: Carries information about procedures which must be

followed to reduce the risk of electric shock and danger to personal health.

Safety Alert Symbol: Carries information about circumstances which if not

considered may result in injury or death.

Prior to maintenance and repair, the equipment must be de-energized and grounded. All
maintenance work must be performed by qualified, competent accredited professionals who
have received formal training and have experience with high voltage and current devices.
Accuenergy shall not be responsible or liable for any damages or injuries caused by improper
meter installation and/or operation.

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 Table of Contents
1. Overview..............................................................................................................4

2. Functional Description.......................................................................................4
2.1 Hardware Specifications............................................................................................... 4
2.2 Power.............................................................................................................................. 4
2.3 Communication............................................................................................................. 5
2.4 Inputs.............................................................................................................................. 5
2.5 Environment .................................................................................................................. 5

3. Appearance and Dimensions............................................................................6

4. Installation...........................................................................................................7
4.1 Installation Checklist..................................................................................................... 7
4.1.1 Optional Hardware:............................................................................................ 7
4.1.2 LAN Information ................................................................................................ 7
4.1.3 Installation Safety Requirements and Considerations ................................. 8
4.2 Hardware installation.................................................................................................... 8
4.2.1 Powering the unit............................................................................................... 8
4.2.2 RS485 Network................................................................................................... 9
4.2.3 Digital Input Setup............................................................................................10

5. Initializing the AcuLink 810..............................................................................11

5.1 Accessing the AcuLink 810 Web Interface................................................................11
5.1.1 Method 1 - Direct Connection via Ethernet...................................................11
5.1.2 Method 2 - Using WIFI to connect to the Meters Web Interface................16

6. AcuLink 810 User Interface..............................................................................18

6.1 Modbus Template.......................................................................................................18
6.2 Adding Devices to the AcuLink 810...........................................................................20
6.2.1 Modbus-TCP/IP.................................................................................................23
6.2.2 Modbus-RTU.....................................................................................................23
6.2.3 Modbus Gateway Function.............................................................................26
Adding Modbus Gateway Device.............................................................26
6.3 Viewing Data of Modbus Devices .............................................................................27
6.3.1 Configuration....................................................................................................29
6.4 Deleting Modbus Devices from AcuLink 810...........................................................30

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 6.5 Alarms...........................................................................................................................31
6.5.1 How to create alarm........................................................................................31
6.5.2 How to view alarm............................................................................................32
6.6 Digital Inputs................................................................................................................33
6.7 Logs...............................................................................................................................35
6.7.1 Alarm Logs.........................................................................................................35
6.7.2 Event Logs.........................................................................................................36
6.8 System Settings............................................................................................................36
6.9 Date & Time..................................................................................................................37
6.10 Network Settings.......................................................................................................38
6.10.1 WIFI..................................................................................................................38
6.10.2 Ethernet 1........................................................................................................40
6.10.3 Ethernet 2........................................................................................................41
6.11 Email (SMTP)...............................................................................................................42
6.12 Alarm Notification.....................................................................................................43
6.13 Post Channels ...........................................................................................................43
6.13.1 HTTP Post Method.........................................................................................43
6.13.2 FTP Post Method............................................................................................44
6.14 Data Logging..............................................................................................................45
6.15 AcuCloud....................................................................................................................47
6.16 Data Management.....................................................................................................51
6.16.1 Download Data...............................................................................................51
Delete Data.................................................................................................51
6.16.2 Users Password .....................................................................................................52
6.16.3 Firmware Update....................................................................................................52
Manual Firmware Update.........................................................................53
Remote Firmware Update.........................................................................54
6.17 Network Diagnostics.................................................................................................57

7. LED Description.................................................................................................61
7.1 AcuMesh LEDs..............................................................................................................61
7.2 WiFi LEDs......................................................................................................................62
7.3 RS485 LEDs...................................................................................................................62

8. Reset Button......................................................................................................63

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AcuLink 810 Data Aquisition Server

1. Overview

The AcuLink 810 is an intelligent data acquisition server and gateway that allows users to
collect data from all Accuenergy meters, sensors and other third party devices.

The AcuLink collects and logs time-stamped data from connected downstream devices (se-
rial or Ethernet), and is able to store this data locally in non volatile memory. When using
Ethernet it is possible to push or pull data using HTTP or FTP protocols as well as pushing
data to different web-based energy management systems or any front end software plat-
form. There is no software required for the AcuLink as all configuration is done from the
gateways web interface.

2. Functional Description
2.1 Hardware Specifications
• Disk Capacity: 8 GB RAM
• Interval Recording: 1-1440 minutes, user selectable
• LEDs: Power, Ethernet, WiFi, Modbus TX/RX, AcuMesh

2.2 Power
Power Supply: 24VDC, 500mA

NOTE: This unit is to be sourced by a Class 2 power supply with the following output:
24VDC, 500mA min not to exceed 8A.

Isolation: RJ45 Ethernet 1500Vrms

RS485 2500Vrms
Digital Input 5000Vrms

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 AcuLink 810 Data Aquisition Server

2.3 Communication
• Protocols Supported: Modbus RTU, Modbus TCP, HTTP/HTTPS, FTP, SNTP, SMTP

• LAN: 2 x RJ45 10/100 Ethernet, full half duplex, auto polarity

• WIFI: 802.11 b/g/n, 2.4GHz

• USB: USB expansion port, USB 2.0 Host

2.4 Inputs
Serial Port: RS485 Modbus, supports up to 32 external devices (expandable)

Baud Rate: 9600-115200 bps

Digital Input: 8 pulse counters

Input Voltage Range: 8-28Vdc

Input Current (Max): 8mA

Start Voltage: 15V

Stop Voltage: 5V

Pulse Frequency (Max): 100Hz, 50% Duty Ratio (5ms ON and 5ms OFF)

2.5 Environment
• North America: -25 to 70 degrees Celsius, 90% RH, non-condensing

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Chapter 3: Appearance & Dimensions

3. Appearance and Dimensions

90mm (3.5”)

10mm
159.9mm (6.3”)

DATA ACQUSITION SERVER

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 Chapter 4: Installation

10mm

32.2mm 35mm
(1.27”)

159.9mm (6.3”)

6.8mm

32.2mm
(1.27”)

4. Installation
4.1 Installation Checklist
The following materials are required for the AcuLink 810 installation:

• AcuLink 810 Data Acquisition Server

• Ethernet Connection
• Ethernet Cat 5 Cable (Required for LAN or direct computer to AcuLink 810 connection)
• Power Supply (24V)
• WIFI Antenna

4.1.1 Optional Hardware:

• Additional Modbus RTU devices
• 2 wire Modbus/RS485 connection

4.1.2 LAN Information

• Ethernet 10/100MB connection point (router/switch)
• IP address and subnet mask (Check with system administrator)
• Gateway Address (Check with system administrator)
• DNS server address (Check with system administrator)

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Chapter 4: Installation

4.1.3 Installation Safety Requirements and Considerations

o
• Field wiring must have a rating of higher than 70 C; Stranded wiring
• Intend for indoor use
• Altitude: 2000 meters
• Overvoltage Category: II
• Pollution Degree: 2

4.2 Hardware installation

The AcuLink 810 is DIN rail mounted, a standard 35 mm DIN rail can be used.

4.2.1 Powering the unit

• The power supply of the AcuLink 810 is rated for 24Vdc.

DATA ACQUSITION SERVER

+V -V

24Vdc

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 Chapter 4: Installation

4.2.2 RS485 Network

The AcuLink 810 gateway supports RS485 serial communication. Users can setup an RS485
connection to the AcuLink with any Accuenergy or third party device. If connecting multiple
devices or 'daisy chaining' the devices together, ensure that a unique device address (Mod-
bus Slave ID) is configured for each RS485 device. The AcuLink 810 can support up to 32
external RS485 devices.

NOTE: A termination resistor at the end of the RS485 network is optional when daisy chain-
ing multiple devices. If using resistor a termination value of 150 ohms can be used.

DATA ACQUSITION SERVER

Acuvim II Series meter

Third Party Modbus

AcuRev 2000 Series meter Device

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Chapter 4: Installation

4.2.3 Digital Input Setup

The AcuLink 810 has 8 Digital Input channels. Each Digital Input can be used as an input
pulse counter.

Each channel has two terminals, a DI terminal and a DI COM terminal. In pulse output cir-
cuits a closed loop is required for the pulse to be generated. In the Image below you will see
a closed circuit on Digital Inputs 1 and 6. The positive output is connected to the DI channel
input and negative output is connected to the DI Common input.

DATA ACQUSITION SERVER

+ - + -

Water Meter Pulse Energy Meter Pulse

Output Output

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 Chapter 5: Initializing the AcuLink 810

5. Initializing the AcuLink 810

The AcuLink 810 has a web interface that users can access to configure settings and view
device data. The AcuLink 810 gateway has two Ethernet ports and also supports communi-
cation via WIFI.

The default IP addresses and default modes are:

Ethernet 1: 192.168.8.101

Ethernet 2: DHCP

WIFI: Access Point Mode

The following will outline the methods on how to initially access the meters web interface.

5.1 Accessing the AcuLink 810 Web Interface

5.1.1 Method 1 - Direct Connection via Ethernet
For the direct connection method, there must be an Ethernet connection from the Eth-
ernet 1 port on the AcuLink and a computer.

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Chapter 5: Initializing the AcuLink 810

Next in order to access the web interface, the computers IP address must be config-
ured within the same subnet as the AcuLink Ethernet 1 IP address. The Ethernet 1
port has a default IP address of 192.168.8.101. The following outlines how to change
the computers IP:

• Start by accessing the control panel of the computer and select 'Network and
Internet'.

• Select 'Network and Sharing Center'.

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 Chapter 5: Initializing the AcuLink 810

• On the left panel of the screen, select 'Change adapter settings'

• Double click on 'Ethernet', or right click on 'Ethernet' and select 'Properties'.

• The following page will open, click on 'Properties'.

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Chapter 5: Initializing the AcuLink 810

• The following page will open, select 'Internet Protocol Version 4 (TCP/IPv4) and click on
'Properties'.

• Select 'Use the following IP address:' and change the IP address of the computer. The
AcuLink 810 Ethernet 1 address is 192.168.8.101, the computers IP will need to be within the
same subnet. The IP of the computer can be 192.168.8.xxx, where xxx can be any number
ranging from 1-254. For the example an IP address of 192.168.8.10 is used.

NOTE: The computers IP address and the AcuLink 810 Ethernet 1 IP address cannot be the
same.

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 Chapter 5: Initializing the AcuLink 810

• Once all settings are complete click on 'OK' to confirm the network changes.

• Then open up a internet browser and type in the AcuLink 810 IP address of
192.168.8.101, the following login screen will be prompted.

• There are two Access Levels, 'Viewer' and 'Admin'.

• Viewer allows users to only view and read data, the password for this user level
is viewer.

• Admin allows users to read data, as well as change and modify all settings of
the AcuLink 810, the password for this user level is admin.

NOTE: The recommended internet browsers to access the 810's web interface is Goo-
gle Chrome, or FireFox.

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Chapter 5: Initializing the AcuLink 810

5.1.2 Method 2 - Using WIFI to connect to the Meters Web Interface

The web interface of the AcuLink can be accessed by WIFI. Ensure that the WIFI anten-
na is installed on the unit.

DATA ACQUSITION SERVER

By default the AcuLink 810 has its WIFI mode set as AP (Access Point) mode, where the
AcuLink 810 acts as a wireless access point allowing other wireless devices to connect
and access the gateway.

To connect to the AcuLink via AP mode, search for the SSID in the list of wireless net-
works.

The SSID will be by default AcuLink810-WIFI-S8Pxxxxxxxx, where the 'S8Pxxxxxxxx' is a

unique serial number of the AcuLink gateway. The serial number of the AcuLink can be
found on the side of the unit. The password for the network is accuenergy .

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 Chapter 5: Initializing the AcuLink 810

Once connected to the gateways wireless network, open up an internet browser and enter in
the IP address 192.168.100.1 . The following login screen will be prompted.

• There are two Access Level, 'Viewer' and 'Admin'.

• Viewer allows users only to view and read data, the password for this user level is
view .
• Admin allows users to read data, as well as change and modify the settings of the Acu-
Link 810, the password for this user level is admin .

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Chapter 6: AcuLink 810 User interface

6. AcuLink 810 User Interface

When you log in the to the AcuLink 810 web interface, users are directed to the 'Dashboard'.
The dashboard provides the user with a summary of all the Offline Devices as well as the
Devices in Alarm.

The navigation panel on the left side of the interface allows users to access different settings
within the gateway.

The footer on the bottom of the web page includes the server time and date. The footer
also includes the time that the gateway was initially powered on.

6.1 Modbus Template

Modbus Templates are used in the AcuLink 810 to correctly read the metering data from
Accuenergy and third party Modbus devices. Before a device can be added to the gateway a
Modbus template for the device must first be uploaded and installed onto the unit.

On the left navigation panel under the 'CONFIGURATION' menu, select 'Modbus Template'.

In the Modbus templates page users can view the templates and the version number cur-
rently installed on to the AcuLink under the 'Installed' tab.

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To upload a new device template click on the 'New/Update' tab. All Accuenergy device tem-
plates can be found in the remote update section of the page. In order to use the remote
upload function, users must ensure they have sufficient connection to the Internet.

NOTE: For specific or third party templates please contact Accuenergy Technical Support.

For third party device templates, users can upload and install templates manually.

NOTE: Data log and alarm monitoring configurations will be lost after updating an existing
device template.

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Chapter 6: AcuLink 810 User interface

6.2 Adding Devices to the AcuLink 810

On the left navigation panel of the AcuLink 810 web interface, there is a menu titled 'DE-
VICE'. In the devices menu there are two options:

1. Modbus Device
2. Digital Input

This is where users can add a Modbus device or configure the digital input on the AcuLink
810 gateway. The user can add devices to the gateway by Modbus RTU, and by Modbus TCP.

Modbus TCP

Netwiork Switch

Acuvim II Series Meter

Ethernet Cable

Ethernet Cable

DATA ACQUSITION SERVER

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 Chapter 6: AcuLink 810 User interface

Modbus RTU via RS485

DATA ACQUSITION SERVER

AcuRev 1310 Series Meter

Modbus RTU via USB

Acuvim L Series Meter

RS485 to USB
converter cable

DATA ACQUSITION SERVER

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Chapter 6: AcuLink 810 User interface

To add a device to the AcuLink 810, you will need to login under Admin access level.

From the left navigation panel, select 'Modbus Device' under the 'DEVICE' menu.

The user will see all the devices that are currently communicating with the gateway on this
page.

Click on 'Add Device'.

• Provide a name for the Device under the Device Name field

• Enter the Serial Number for the Device

• Select the Model of the Device from the Device Model drop down list

• Enter the Request Timeout from 1-60 sec.

NOTE: Users cannot add two devices with the same serial number. Each serial number must be
unique for each device.

Select the Protocol

• RTU - Serial communication via RS485, USB, or AcuMesh

• TCP - Communication using TCP over Ethernet or WiFi

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6.2.1 Modbus-TCP/IP
With the Modbus TCP/IP protocol selected, configure the following fields:

• IP Address: Enter the IP address of the device

• Port: Enter the Modbus port of the device
• Modbus ID: Enter the Modbus address of the device
• Request Timeout: Enter the timeout setting, default for TCP is 3 seconds

Click 'Submit' once all settings are entered in correctly.

6.2.2 Modbus-RTU
With the Modbus RTU protocol selected, configure the following fields:

Address: Enter the device address (Modbus Slave ID) of the meter, range is from 1-247

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Chapter 6: AcuLink 810 User interface

Port: Users can select either RS485 or USB

Baud Rate: Select the baud rate of the device, range is from 9600-115200

Data Bit: Select the number of data bits, either 7 or 8

Parity: Select the parity of the device from the drop down list

Stop Bit: Select the number of Stop Bits

Request Timeout: Select a timeout period for the AcuLink 810 to wait for a response from
the device, range is 1-60 seconds, default for Modbus RTU is 0.5.

NOTE: Users cannot add device with the same device address (Modbus Slave ID). The device
address must be unique for each device in the RS485 network.

Click 'Submit' once all settings are entered in correctly.

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 Chapter 6: AcuLink 810 User interface

After the device is added, it can be found in the 'Modbus Devices' section under the 'DEVICE'
menu

A device that is successfully connected and communicating with the gateway will have a
green 'ON' mark under the status column. Whiles a device that is offline will display a red
'OFF' warning symbol.

NOTE: After adding a new device to the gateway it may take up to 3-4 minutes for the status
to show 'ON'. If after 3-4 minutes the device is showing a 'OFF' status, double check the con-
figuration settings to ensure everything is set correctly.

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Chapter 6: AcuLink 810 User interface

6.2.3 Modbus Gateway Function

The AcuLink 810 supports a Modbus Gateway Function, where users can add a Modbus
RTU device and use it as a gateway. Users must choose the device template as 'Modbus
Gateway Function Only'.

The Modbus Gateway Function allows users to forward a Modbus TCP request to the
corresponding meter.

Adding Modbus Gateway Device

To add a Modbus Gateway device, select add device. Under the 'Device Model' select
'Modbus Gateway Function Only'. Select 'RTU' as the protocol and enter in the commu-
nication settings for that RTU device (baud rate, parity, Modbus ID, etc). Click on 'Submit'
once all information is entered in correctly.

NOTE: Only Modbus RTU devices can be used as a Modbus Gateway Function on the Acu-
Link 810.

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 Chapter 6: AcuLink 810 User interface

Once the gateway device is added there will be a gateway symbol under the 'Status' column
on the Modbus Devices page.

6.3 Viewing Data of Modbus Devices

To view the readings from your device, select 'Modbus Devices' on the left panel under the
'DEVICES' menu. On this page, all the Modbus devices added to the AcuLink 810 will appear
here. It will display the Device name, the serial number, status (offline or online) and the
number of alarms triggered for the device.

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Chapter 6: AcuLink 810 User interface

Select the device you wish to view the data for. The following Device page will open.

The Device data can be viewed on the 'Reading' tab.

In the Readings tab users can view the meters real time data. In the drop down menu there
are options to select the different categories of the real time data. Each drop down menu
will vary depending on the device template chosen for the device.

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 Chapter 6: AcuLink 810 User interface

The readings have the parameter listed on the left and the value of the parameter listed on
the right.

6.3.1 Configuration
The configuration page can be used to edit an existing Modbus Device on the AcuLink 810.
This can be used to change the IP address or Modbus port of a Modbus TCP/IP device, users
can also change the device address, baud rate, etc on an RS485 device.

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Chapter 6: AcuLink 810 User interface

6.4 Deleting Modbus Devices from AcuLink 810

To delete a device on the AcuLink 810 navigate to the 'Modbus Devices' under the 'DEVICES'
menu on the left panel of the interface. Then click on the delete icon under the 'Action'
column.

After selecting delete device, a message will appear asking the user to confirm the delete.
Select 'Yes, Delete' to remove the device and all stored data from the AcuLink 810.

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 Chapter 6: AcuLink 810 User interface

Alternatively users can also delete a device from the gateway by clicking on the device from
the 'Modbus Device' page, and then selecting the 'Configuration' tab.

6.5 Alarms
The AcuLink 810 supports alarm monitoring on the Modbus devices connected to it. The
gateway allows users to monitor selected parameters using an under/over alarm. When the
monitored parameter goes over/under the preset limit, the alarm will be triggered.

6.5.1 How to create alarm

To create an alarm, click on 'Modbus Devices' under the 'DEVICES' menu on the left panel.
Select the desired device you want to set the alarm for.

On the Device page, select the 'Alarms' tab. Click on 'Add Alarm'.

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Chapter 6: AcuLink 810 User interface

The following settings will need to configured:

• Label: Description of the alarm.

• Parameter: In the drop down menu select the parameter to be monitored.

• Min: Select the minimum value to trigger the alarm parameter.

• Max: Select the maximum value to trigger the alarm parameter.

Click on 'Save' once all settings are entered in correctly.

For example if the parameter selected was 'Frequency' with a minimum threshold of 0
and a maximum threshold of 50, the alarm will be triggered when the frequency is less
than or equal to 0 Hz and when the frequency is greater or equal to 50 Hz. Any value
outside of the range set will trigger the alarm.

6.5.2 How to view alarm

The Alarm column in the Modbus Device List will show users the number of alarms
that have been triggered.

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To view the Alarm click on the Device Name, and select the 'Alarms' tab. The alarm page dis-
plays the alarm conditions (max and min) as well as the current value of the parameter, the
status of the alarm (on or off) and the action for this alarm (edit or delete). The alarms can
also be viewed from the Alarm Logs which will be discussed later in the manual.

Users can delete the alarm at any time from this page by clicking on the delete icon on the far
right column of the alarm parameter.

6.6 Digital Inputs

The AcuLink 810 supports 8 Digital Input channels that can be configured to count pulses. To
configure the Digital Input from the web interface click on 'Digital Inputs' under the 'DEVIC-
ES' menu on the left panel of the interface.

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Chapter 6: AcuLink 810 User interface

Click on Edit to configure the digital input settings.

Enter in a Description and the units the pulses will be representing. A multiplier can be ap-
plied to the count if necessary. Users can also input a starting count value to the digital input
channel.

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 Chapter 6: AcuLink 810 User interface

Once the Digital Inputs are configured, users can see the count value, the reading value, units
and multiplier that is applied to the Digital Input channel.

6.7 Logs
6.7.1 Alarm Logs
Users can check the historical data of the triggered alarms by clicking on 'Alarm Log'
under 'LOG' menu.

Alarm logs can be filtered by selecting the start time, end time, serial number and
monitor ID.

Users can also clear all the alarm logs by clicking on 'Clear Logs'.

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6.7.2 Event Logs

Users can check the historical data of the system event by clicking on 'Event Log' under 'LOG'
menu.

Event logs can be filtered by selecting the start time, end time and level.

Users can also clear all the event logs by clicking on 'Clear Logs'.

6.8 System Settings

The system settings page can be found on the left navigation panel under the 'CONFIGURA-
TION' menu. The This page gives users a summary of the AcuLink 810's hardware version,
serial number ,the current firmware version and the date it was updated.

Users can restart the server, which is a soft reboot of the AcuLink 810 device.

In the System Information page there is also options to provide a Name, Description, and
location for the AcuLink 810 device. Once the user has filled in the settings correctly click on
'Save'.

In the System Status section of the page, users are provided with an overview of the CPU,
RAM, and disk usage.

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6.9 Date & Time

Users can configure the time and date for the AcuLink 810 from the 'Date & Time' page in the
left navigation panel under the 'CONFIGURATION' menu.

• NTP Enabled: The AcuLink supports Network Time Protocol where the time can be syn-
chronized with a time server.
• Device Clock: Users can enter in the time and date manually in the device clock setting.
Once the time and date is chosen the user must click on 'Update Time'.
• Time Sync: Users can force the time to update on the AcuLink 810 by selecting the 'Sync'
button.
• NTP Time Servers: By default the gateway uses '0.u.pool.ntp.org' time server. Users can
remove and add their own time servers as needed.
• NTP Server 1;2;3: Users can enter up to 3 NTP servers in the "NTP Server 1", "NTP Server
2" and "NTP Server 3" fields.
Examples of North American NTP servers are:

0.us.pool.ntp.org
1.us.pool.ntp.org
2.us.pool.ntp.org
3.us.pool.ntp.org
For more NTP servers based on region, visit the following site:

http://www.pool.ntp.org/en/

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• Time Zone: Users can select the timezone where the gateway is installed.

6.10 Network Settings

The AcuLink 810 supports both Ethernet and WIFI communication. There are two Ethernet
ports that can be used. The network settings can be found under the 'CONFIGURATIONS'
menu on the left panel of the gateways web interface.

The DNS settings for the AcuLink are displayed. By default the DNS settings are:

• DNS 1: 8.8.8.8
• DNS 2: 8.8.4.4

6.10.1 WIFI
Users can configure the WIFI settings by selecting the 'WIFI' tab on the Network Configura-
tions page.

Wi-Fi Enabled: Users can enable or disable the WIFI on the AcuLink 810

Wi-Fi Mode: There are two WiFi Modes:

1. Access Point Mode: Where the AcuLink 810 acts as a wireless bridge allowing other
wireless devices to connect to it.

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• SSID: Users can create an SSID for the gateway, which will be used when other devices
connect.

• Network Key: Users can create a network key

• IP: Users can also enter in an IP address that will be used to access the meter while in Ac-
cess Point Mode.

NOTE: The default Network Key is accuenergy, and the default IP address is 192.168.100.1

2. Station Mode: Where the AcuLink 810 joins an existing WIFI network.

• SSID: Users can select from the list of wireless networks in range of the AcuLink 810.

• Network Key: Network key of the selected wireless network must be entered in this set-
ting.

• DHCP: Can be set to 'Manual' or 'Auto', where if 'Manual' is selected the Subnet Mask and
Gateway will also need to be provided. If 'Auto' is selected the AcuLink will have an IP ad-
dress automatically assigned. With this selection the Subnet Mask, Gateway and will also
be automatically assigned.

• Interface Status: Will notify the user whether the AcuLink is connected or disconnected
to the WIFI network.

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By default the WIFI mode is set for Access Point Mode, where the AcuLink 810 acts as a wire-
less bridge allowing other wireless devices to connect.

6.10.2 Ethernet 1
The Ethernet 1 settings can be configured by selecting the 'Ethernet 1' tab on the Network
Configurations page.

• Interface Status: Tells users whether there is an Ethernet cable connected or discon-
nected to the Ethernet 1 port.

• DHCP: Select 'Manual' to manually configure the IP address for Ethernet 1. If set to
'Manual', users will also need to set the Subnet Mask and Gateway. Select 'Auto' to have
the AcuLink 810 assigned an IP address automatically. With this selection the Subnet
Mask, Gateway and will also be automatically assigned.

• IP: If the DHCP is configured to Manual, the IP address can be configured.

• Subnet: If the DHCP is configured to Manual, the Subnet Mask can be configured.

• Gateway: If the DHCP is configured to Manual, the Gateway can be configured.

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By default Ethernet 1 has the following settings:

• DHCP: Manual
• IP: 192.168.8.101
• Subnet: 255.255.255.0
• Gateway: 192.168.8.1

6.10.3 Ethernet 2
Ethernet 2 by default has the DHCP settings configured to 'Auto'. This means that when
connected to an internet source such as a router/switch, the network will assign an IP
address to it. Once the IP is assigned, users can discover the IP address by accessing the
Network Configurations page.

Users can also change the DHCP to 'Manual' for Ethernet 2 and connect to the network
manually.

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6.11 Email (SMTP)

Users can send emails for alarm triggering. To do this on the AcuLink 810 users must con-
figure the SMTP server and credentials.

To configure the Email setting, select 'Email' under the 'Configuration' menu on the left
panel of the interface.

The user must first configure their SMTP server settings and details in order for the gate-
way to send the emails.

• Email Server: Enter the SMTP Server for the email account.
• Email Port: Enter the outgoing port number the SMTP uses to send emails.
• TLS/SSL: Select Auto/On/Off for the email's server. Please select Auto if the security
setting of the server is unknown.
• Sender Name: Enter a sender name for the email
• From Email Address: Enter the email address that will be in the from field of the email
• Username: Enter the email address for where the emails will be coming from
• Password: Enter the password for the email address in Username
Click 'Save' once all the settings are entered in correctly.

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6.12 Alarm Notification

Select 'Alarm Notification' under 'CONFIGURATION' menu to set the email recipients that will
receive the emails for alarms.

To enable the alarm notification, select 'Enabled'. With the alarm notification enabled users
will be notified via email when an alarm is over/under the alarm condition. The AcuLink 810
supports a maximum of 3 recipients, once email address for each recipient is entered and
click on 'Save'. Once an recipient has been added, users can click on 'Test Email' button to
check if a test email is received.

6.13 Post Channels

The AcuLink 810 supports 3 HTTP/FTP channels.

To configure the HTTP/FTP data forward from the web interface click on 'Post Channel' un-
der the 'CONFIGURATION' menu on the left panel of the interface.

To configure the post channels select the corresponding post channel tab.

6.13.1 HTTP Post Method

The HTTP post method allows the user to post meter data to an HTTP/HTTPS server.

Post Channel Enable: Select Enabled to enable the post channel data forward

Post Method: Choose from either HTTP/HTTPS in the drop down menu

Post Name Fixed: Select Yes or No to enable a fixed post name, if yes selected enter in
the post name.

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HTTP/HTTPS URL: Select HTTP or HTTPS option from the drop down menu before entering
in the URL. Next enter in the URL of the server.

HTTP/HTTPS Port: Enter the correct port for the HTTP server.

HTTP/HTTPS Meter ID: Enter in the meter ID

Once the settings are entered in correctly click on 'Save'. After the settings are saved, users
can use the 'Test Post Channel' button to test whether the AcuLink 810 can successfully reach
the HTTP server.

NOTE: If users receive a fail message, please verify the server URL, port number and double
check the network connectivity.

6.13.2 FTP Post Method

The FTP post method allows the user to post meter data to an FTP server.

Post Channel Enable: Select Enabled to enable the post channel data forward

Post Method: Select FTP protocol

FTP URL: Enter in the FTP URL

FTP Port: Enter the FTP port number

FTP Username: Enter the username to access the FTP server

FTP Password: Enter the password to access the FTP server

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Once all settings are entered in correctly, click on 'Save'. Users can use the 'Test Post
Channel' button to determine whether the 810 can reach the FTP server.

NOTE: If users receive a fail message, please verify the server URL, port number, user-
name, password and double check the network connectivity.

6.14 Data Logging

The AcuLink 810 supports data logging to its internal memory, which has 8GB of memory.
When the memory is full the oldest data logs will be overwritten. To configure the AcuLink
810 to log the meter data click on 'Data Log' under the 'CONFIGURATION' menu on the left
navigation panel.

AcuLink 810 supports at most 3 data loggers, the data log for each logger can be pushed to
the post channel or saved in its internal memory.

• Data Log Enable: Select 'Enabled' to enable the data log

• Post Channel: Select the Post Channel from the drop down list:

• None: AcuLink 810 will log and store the data on its memory

• Post Channel 1/2/3: AcuLink 810 will log and push the data to the configured post
channel. Users will not be able to select the post channel if it is disabled.

NOTE: For more information on configuring the Upload Protocol refer to the 'Post Chan-
nels' section of the user manual.

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• Timestamp Format: Select the format of the timestamp for the data that is logged. The
format for the timestamp can be based on the Local Time, UTC Seconds or based on
ISO8601 Format.

• Log File Name Format: Select the format of the log file name for the data that is
logged. The format for the log file name can be based on UTC Timestamp or Time inter-
val Format.

• Log Interval: Select how frequently the module will log data to the file from the drop
down list. The logging interval can be from 1 minute to 1 month.

• Log File length: Select the length of the log file, it can be from 1 minute to 1 month.

NOTE: The log interval must be less than or equal to the log file length.

• Log File Name Prefix: Provide a name for the log file which will be appended to the be-
ginning of the log file. By default "logger1" will be appended to the beginning of the log
file.

• Select the device(s) to log the data for.

When all of the settings are entered in correctly, click on 'Save'. All the data logs can be
downloaded from 'Download' under 'DATA MANAGEMENT' menu.

NOTE: For more information on data log downloading and deleting, please refer to the 'Data
Management' section of the user manual.

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6.15 AcuCloud
Users can upload meter data to Accuenergy's free cloud based software called
AcuCloud. AcuCloud is a cloud-based facility metering platform that provides
users access to data from Accuenergy’s power meters, and is free for all Ac-
cuenergy meters.

To configure the AcuLink 810 to post data to AcuCloud, click on 'AcuCloud'

from left navigation panel under the 'CONFIGURATION' menu.

Users will need an AcuCloud account in order to add the AcuLink 810 as a device.
To create your AcuCloud account contact Accuenergy Technical Support.

If you already have an AcuCloud account, the following steps can be used to add
the gateway to AcuCloud.

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• Login to your AcuCloud account with sufficient access to add new devices.

Adding a new device to the Device List can be done from the Facilities page

• Click on the Devices tab

• Click on the + NEW DEVICE button.

The following details need to be entered:

• Select the name of the Facility in which the device will belong to from the Facility drop
down list.

• Select the AcuLink 810 from the Model drop down list.

• Select "This is a gateway Device"

• Provide a name for the device under Device Name.

• The Serial Number of the AcuLink 810 in the serial number field.

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NOTE: The serial number can be found and copied on the AcuCloud configuration page of
AcuLink 810 web interface.

• Provide a description for the location of the device under Location.

• Click SUBMIT.

Once the gateway has been successfully created, a token will be returned on the ensuing
page. The user will need to copy the token that is provided as it will be used in the next step
to configure the gateway to send its data to AcuCloud.

• Go back the AcuLink 810 web interface and paste the token that was generated into the
AcuCloud Token field.

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• Select the devices that need to be connected to Acucloud.

• Click Save

• Then click on 'Test Connection' to see if the AcuLink can reach the AcuCloud server.

NOTE: If the test connection fails, please check the network settings of the AcuLink
810 and if the token is entered correctly.

The AcuLink 810 gateway is now successfully configured to report to the AcuCloud
EMS software. Check to see if AcuCloud is receiving data from the gateway by going to
the Devices page in AcuCloud and observing whether the name of the selected devic-
es from the gateway appear in AcuCloud with a Last Received Data timestamp.

If the gateway is offline or stops posting to the cloud, it will be backed up to the last
3000 posts. Once the meter reestablishes a connection to the cloud it will post the
files to AcuCloud. Users can remove or clear the back up posts at anytime by clicking
on the 'Clear AcuCloud Post Logs' button.

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6.16 Data Management

You can manage the data logs directly from the user interface of the AcuLink 810. This page
allows the user to download or delete data from their Modbus devices.

6.16.1 Download Data

To download the Data Logs select the 'Download' tab under 'DATA MANAGEMENT' menu.

• Select Device: Select the device you wish to read the data from.

• From/To Date: Select the date and time frame to read the data log.

NOTE: Data Logs will only be recorded for the devices that have been selected in logger 1,2,3
or AcuCloud.

Click on 'Download' once all information is entered in correctly. The data will be down-
loaded as a .csv file to your computer directly.

NOTE: Depending on the amount of data stored this may take several minutes to complete
the data download.

Delete Data

To delete the Data Logs select the 'Delete' tab under 'DATA MANAGEMENT' menu.

Select Device: Choose the device you want to delete data for.

Once all the settings are entered in correctly, click on 'Delete Data Log'. All the data related
to the selected device will be deleted.

NOTE: Once data is deleted from the AcuLink 810 it cannot be undone.

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6.16.2 Users Password

When users are logged in as an Admin they can change the password for both Admin and
Viewer access levels. Once the new password is entered click on 'Save'.

6.16.3 Firmware Update

The firmware of the AcuLink 810 can be updated from the 'Firmware' page under the 'CON-
FIGURATIONS' menu. This page lists the current firmware of the gateway.

The firmware update can be updated manually or remotely using the server.

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Manual Firmware Update

To manually update the firmware of the AcuLink 810, click browse and upload the firmware
file. The file should have a .aup file extension.

Click on 'Upload' to begin uploading the firmware.

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Once the firmware is uploaded, click on 'Start' to begin the updating process.

Once the firmware update is complete, the AcuLink 810 will restart.

Remote Firmware Update

The firmware of the AcuLink 810 can be updated using the remote firmware option. This will
allow users to check for the latest firmware updates. To use the remote firmware update click
on 'Check' which will verify if there is an update available or whether the gateway already has
the latest firmware.

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NOTE: When updating the AcuLink 810 firmware remotely ensure that you have sufficient
connection to the internet.

Click on 'Update' to begin downloading the firmware from the remote firmware server.

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Once the download is complete the firmware update will begin.

After the firmware update is complete, the AcuLink 810 will restart.

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6.17 Network Diagnostics

The AcuLink 810 has a network diagnostics page which can be used to monitor the network
status of the gateway.

In the Network Status tab users can see the Ethernet Network status, the routing table, DNS,
network stat, and the WIFI status.

NOTE: In order to see the WIFI network status the AcuLink 810 must be configured for Station
Mode.

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In the 'Host Look Up' tab, users can use the ping function to test whether the AcuLink can
communicate over the network it is connected to.

Under the 'Connection Test' tab user can test the local network that the AcuLink is connect-
ed to. The test result will show SUCCESS and PASS if there is no issues found, and will show
FAIL if there are network issues.

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On the 'Debug' tab, users can turn on or turn off SSH. From the debug page users can also
download the AcuLink 810's diagnostic file.

The debug diagnostic options are recommended to be all 'OFF' as this feature is mainly
used for troubleshooting and can affect the performance of the gateway if turned on.

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The AcuLink 810's diagnostic file can be downloaded by the user from the Debug
page. If users are experiencing any issues with the gateway, the diagnostic file
can be sent to Accuenergy Technical Support for further analysis.

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7. LED Description
There are a total of 13 LEDs on the AcuLink 810 data acquisition server and each represent
different functions pertaining to the unit.

DATA ACQUSITION SERVER

With the exception of the blue power LED, the remaining LEDs can be divided into three
groups:

7.1 AcuMesh LEDs

The AcuMesh has a total of six LEDs which are related to the AcuMesh status.

• RSSI - There are three RSSI LEDs which indicate the signal strength of the incoming sig-
nal.
• ASSOC - Indicates that the transceiver is powered on or it is communicating. The Red
LED is 'ON' when powered, and briefly 'ON' or flashing during RF transmission.
• RX - Indicates that the transceiver is receiving data.
• TX - Indicates that the transceiver is transmitting data.

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7.2 WiFi LEDs

The WiFi has a total of 3 LEDs which are related to the WiFi status.
• AP MODE - when 'ON' Indicates that the WiFi is working in Access Point Mode
• STATION MODE - when 'ON' indicates that the WiFi is working in Station Mode
• STATUS - When 'ON' indicates that the WiFi is working and functioning properly.

7.3 RS485 LEDs

The RS485 has a total of 3 LEDs which are related to the RS485 status.
• COMM OK - When 'ON' indicates that all RS485 and USB devices in RS485 network are
online and is represented by a green LED.
• COMM ISSUE - When 'ON' indicates that some of the devices in the RS485 network are
offline and is represented by a yellow LED
• NO COMM - When 'ON' indicates that all RS485 devices in the RS485 network are of-
fline and is represented by a red LED

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 Chapter 8: Reset Button

8. Reset Button
On the AcuLink 810 unit there is a reset button located on the back of the unit where the
Ethernet and USB ports are. The reset button resets the AcuLink 810 back to default mean-
ing that all devices, data logs, alarm/event log, and device templates will be deleted. The
only Device Template that will remain after the reset is the Modbus Gateway Function, how-
ever all other Modbus templates will be removed.

After the reset all network communications will be restored back to default meaning the Ac-
uLink will have the following network settings after the reset:

• WIFI Mode - Access Point (AP) mode

• Ethernet 1 - 192.168.8.101

• Ethernet 2 - DHCP enabled

To successfully perform a reset on the AcuLink 810 gateway press and hold the reset button
for 10 seconds until all LED lights on the unit are flashing. The reset will be complete when
the LED lights stop flashing.

Reset Button

DATA ACQUSITION SERVER

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 MAKE ENERGY USAGE SMARTER

Revision Date: Oct. 2019

ACCUENERGY (CANADA) INC. TF: 1-877-721-8908

INT: +1-416-497-4100
2 Lansing Square, Suite 700 FAX: +1-416-497-4130
Toronto, ON M2J 4P8, Canada E: marketing@accuenergy.com