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Status of Tickets On 06-05-19

The document appears to be a client ticket status report from an IT service provider. It lists 27 clients, the ticket numbers, and status of each ticket. The majority of tickets are marked as "Closed" or "Solution Provided", but some remain open with notes on follow up actions like sending reminders or contacting clients. The total number of closed tickets is approximately 32.

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Veera Mani
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94 views9 pages

Status of Tickets On 06-05-19

The document appears to be a client ticket status report from an IT service provider. It lists 27 clients, the ticket numbers, and status of each ticket. The majority of tickets are marked as "Closed" or "Solution Provided", but some remain open with notes on follow up actions like sending reminders or contacting clients. The total number of closed tickets is approximately 32.

Uploaded by

Veera Mani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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SL.NOClient Ticket No.

Status
1 Al Anees Electronics Co. WLL INS-TT- 2201 Closed
INS-TT- 2206 Closed
INS-TT- 2354 Closed
INS-TT- 2361 Closed

2 Al Jattal Industry Company INS-TT-2214 Closed


INS-TT-2267 Closed
INS-TT-2215 Solution provided

3 AL SUBHIAH TRADING & CONTR  INS-TT- 2274 Closed


INS-TT- 2289 Closed

4 Al-Baraka Oilfield Services S.A.O.C INS-TT-2210 Closed


INS-TT-2217 Closed
INS-TT-2226 Closed

5 Beauty Wares INS-TT-2127 Solution provided


INS-TT-2128 Solution provided
INS-TT-2129 Solution provided
INS-TT-2131 Solution provided
INS-TT-2132 Solution provided
INS-TT-2144 Solution provided
INS-TT-2145 Solution provided
INS-TT-2147 Solution provided
INS-TT-2149 Solution provided
INS-TT-2150 Solution provided

6 Black Pearl Company W.L.L INS-TT-2260 Closed


INS-TT-2261 Closed

7 Elco International Engineering Co LL INS-TT-2245 Closed


INS-TT-2268 Solution provided

8 Euro labels Industries INS-TT-2061 Solution Provided


INS-TT-2069 Solution Provided

9 GKD ITR - Tooling Center INS-TT-2106 Closed


INS-TT-2275 Closed
INS-TT-2287 Closed
INS-TT-2327 Closed
INS-TT-2328 Closed
INS-TT-2334 Solution Provided
INS-TT-2345 Closed

10 Goodwill INS-TT-2224 Closed


INS-TT-2237 Closed
INS-TT-2240 Closed
INS-TT-2376 Solution Provided
INS-TT-2377 Closed

11 GR Media Solutions LLC INS-TT-2185 Solution Provided


INS-TT-2194 Solution Provided
INS-TT-2244 Solution Provided

12 Hampson Industries Pvt Ltd INS-TT-2239 Closed


INS-TT-2388 Closed

13 Indo National Limited INS-TT-2242 Solution Provided

14 Integra Automation Pvt Ltd INS-TT-2103 Solution Provided


INS-TT-2235 Closed
INS-TT-2238 Solution Provided
INS-TT-2241 Closed
INS-TT-2246 Solution Provided
INS-TT-2253 Closed
INS-TT-2278 Solution Provided
INS-TT-2321 Closed
INS-TT-2359 Closed
INS-TT-2360 closed

15 JAS GROUP Trading & Contracting WINS-TT-2196 Solution Provided

16 Krishnaveni Carbon Products Pvt Ltd INS-TT-2134 Solution Provided


INS-TT-2135 Solution Provided
INS-TT-2232 Solution Provided
INS-TT-2250 Solution Provided
INS-TT-2251 Solution Provided
INS-TT-2290 Solution Provided
INS-TT-2291 Solution Provided
INS-TT-2438 Solution Provided
INS-TT-2439 Solution Provided
INS-TT-2440 Solution Provided

17 LANS Global Logistics W.L.L INS-TT-2195 Closed

18 Lokesh Machines Limited INS-TT-2279 Solution Provided

19 Luker Electric Technologies Pvt Ltd INS-TT-2292 Closed


INS-TT-2384 Closed

20 MAK Controls & Systems Pvt Ltd INS-TT-2219 Closed


INS-TT-2308 Solution Provided
INS-TT-2310 Closed
INS-TT-2311 Closed
21 PROTECTION LINE SAFETY SECURITY &INS-TT-2316 Closed

22 Quattro Engineering India Limited INS-TT-2199 Solution Provided

23 Redlands Ashlyn Motors INS-TT-2086 Solution Provided


INS-TT-2276 Solution Provided
INS-TT-2394 Solution Provided

24 Rydon INS-TT-2139 Closed


INS-TT-2143 Closed
INS-TT-2188 Closed
INS-TT-2263 Solution Provided
INS-TT-2264 Solution Provided
INS-TT-2315 Solution Provided
INS-TT-2346 Solution Provided
INS-TT-2347 Solution Provided
INS-TT-2348 Solution Provided
INS-TT-2355 Solution Provided

25 Sharp Pumps INS-TT-2352 closed


INS-TT-2434 Solution Provided

26 Stanley Black & Decker  INS-TT-2081 Solution Provided

Summits Hygronics Private


27 Limited INS-TT-2051 closed
INS-TT-2325 closed
INS-TT-2326 closed
INS-TT-2371 closed

Total Close Ticket Count = 32 aprox


Remarks

Not yet closed by client. Reopened,Contact devi

sent remainder mail


call out of network coverage area

contacted Manikandan sir and he told me that those tickets are enhancement tickets will take some time to close.

Sent Remainder mail


Reopened

sent mail
client informed web portal not able to login so he gave me indus co-worker number to contact but number is bu
called Nanda kumar sir but didn’t answer the call

sent mail
sent mail

sent mail to Benasir Shakila( Indus team)


No Proper contact detail of client.
Contacted Benasir shakila

Called client and requested to close

solution given - reopend

IAPL Check

IAPL Check

IAPL Check

No phone contact details

called client and requested to close


Remainder sent

Not responding

Closed by Mis Anitha.


Closed by Mis Anitha.

Informed client and he said still the issue has not been closed because they h
Client Remarks :In Budget Module if Wrongly Entered the Amount menas how to cancell the Docment
status is closed for client .but for us status is solution provided

once the addon starts client will close it.


sent Remainder mail

Called and spoke to Mr. Arvind (indus)

Client mailed asTicket ID :INS-TT-2434 Sales register division wise all completed  first report is pending.

not responded to call


Mail sent

Called client and he confirmed that he will close it


Time Client contact NO.

31427836

10.37 AM 8903136626
10.24 AM

hancement tickets will take some time to close.

10.50 AM 71739269

10.58 AM 9952058357
o-worker number to contact but number is buClient-7871430007
10.31 Am

11.5 AM 9894219590
11.27 AM 6381043708

11.21 AM

12.20 PM

12.28 PM 9500096688

9943399970

12.54 PM 9585517924
12.49 PM

1.8 PM 8978710117

1.26 PM 9894798885
menas how to cancell the Docment
7502690009

7305884685
1.37 PM

9944433379

12.5 PM Arvindh-9884929480

9843832737
8.57 AM

5.55 PM 8939316677
6.01 PM

6.12 PM 9600910176

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