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Case Study Digital Divide Data

Digital Divide Data (DDD) has grown from a small IT outsourcing firm in Cambodia in 2001 to a globally recognized nonprofit. It provides scholarships and job training to help disadvantaged youth. As it grew, DDD faced challenges retaining managers and dealing with Cambodia's developing IT sector. It also struggled with infrastructure issues in expanding to new locations. DDD considered various growth strategies to continue its social mission while requiring fewer resources than opening new sites. It has partnered with other organizations and leverages these partnerships to learn new approaches to win work.

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Tayyaba Mahr
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604 views3 pages

Case Study Digital Divide Data

Digital Divide Data (DDD) has grown from a small IT outsourcing firm in Cambodia in 2001 to a globally recognized nonprofit. It provides scholarships and job training to help disadvantaged youth. As it grew, DDD faced challenges retaining managers and dealing with Cambodia's developing IT sector. It also struggled with infrastructure issues in expanding to new locations. DDD considered various growth strategies to continue its social mission while requiring fewer resources than opening new sites. It has partnered with other organizations and leverages these partnerships to learn new approaches to win work.

Uploaded by

Tayyaba Mahr
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Tayyaba Latif

Digital Divide Data


Summary
Abstract:

Jeremy Hockenstein, DDD’s CEO and a co-founder was Canadian; To start with, as Digital
Divide Data (DDD) stepped into its ninth year of functioning, its management concerned several
reasons for being contended with the organization’s fulfillment. Ever for the reason that time of
its established order throughout the year 2001 like a small IT outsourcing firm having an
excessive quantity of group of workers contributors in Cambodia, DDD had accelerated right
into a globally recognized non-profit social unit. The company has presented scholarships to
extra than 1300 disadvantaged youth. Additionally, the social task of the agency has been to
provide assistance to economically disabled people few of whom are bodily disabled. Further,
taking the above dialogue into consideration this particular paper tries to offer case evaluation of
Digital Divide Data.

Problem Statement

To start with, the arrival of e-business is constantly growing and so are the organizations
involved in the e-commercial enterprise. Same with the case of Digital Divide Data (DDD) and
its unique attempts to explore its e-business initiatives. A big variety of corporations are
transferring their business closer to e-business and adopting one of kind strategies for the same.
During phase of e business initiatives, the company’s restricted economic sources made it tough
to compete for and entice neighborhood control expertise. The corporation also faced problems
retaining internally-trained managers and excessive-in line with-forming operators. Cambodia’s
IT area changed into developing swiftly, and the skilled human beings could go elsewhere and
earn better profits than what DDD ought to provide. As it grew, therefore, DDD faced a human
assets project in both Cambodia and Laos: professional managers were tough to discover, and
steeply-priced because they were in such demand. Another problem was terrible infrastructure
made it difficult for DDD to switch abilities from the Phnom Penh office, as its managerial
workforce were reluctant to relocate to Battambang.

Overall assessment

DDD changed into consequently dedicated to plan an expansion strategy that might offer the
equal stage of employment opportunities and social applications, but could require less
infrastructure, resources, and financing than become generally necessary whilst starting new
websites from scratch. But whichever boom approach they selected whether it's boom,
partnerships, joint ventures, or social franchising DDD’s leadership group knew that greater
become at stake than mere global scale. The right strategy would decide the destiny: damage
even and break down. Digital Divide Data also has reserve funds that have proved to be of the
first-rate support in the time of expansion and market adaptation. At the start of 2009, DDD
Tayyaba Latif

became breaking even on its operating prices. It had secured numerous large multiyear contracts
from U.S. And European clients, which include Reader’s Digest and Content Conversion
Specialists, and had entered the domestic marketplace with a contract to provide offerings to
Mobitel, the countrywide mobile telephone company of Cambodia. Yet because the number of
clients grew, so did the wide variety of employees. Moreover, DDD social programs, schooling,
and operator scholarships, in addition to its fundraising and enlargement planning, DDD
persisted to rely on donations and sponsorships. Not only did DDD rely upon a devoted U.S.-
based income team of workers to expand Western business contracts, but the corporation
additionally depended on expatriate assignment control expertise. Initiatives were underway to
standardize undertaking control and operations strategies a number of the 3 web sites. In
addition, steps had been being taken to ensure that the training curriculum turned into
standardized but specific to the offerings every workplace provided. In 2008 DDD began a
partnership with the Centre for Information Systems Training (CIST) in Phnom Penh. CIST, a
French NGO, provided two-yr IT education scholarships to disadvantaged Cambodian young
people and helped them find jobs inside the neighborhood IT marketplace after graduation. On
the commercial enterprise facet, DDD had to compete with different a lot of large IT vendors,
together with Aptara, SPI Technologies, and Apex Data Services, to win worldwide contracts.
Due to its small length, partnerships had been very important to DDD. When it lacked potential,
DDD outsourced to a number of smaller IT outsourcing companies. DDD leveraged these
partnerships to find out about new digitization approaches that it may construct directly to win
destiny paintings.

Conclusion:

It is concluded that DDD IT outsourcing companies’ partnerships could make an efforts to find
out about new digitization approaches. Digital Divide Data business adaptation might includes
one-stop buying grounded on a big range of products and services; the adoption of extreme rate-
opposition in addition to advanced-era stock control on the way to satisfy and stimulate the call
for of stop-customers; excessive economies of scale; aggressive management of supply chain,
which requires manufacturers to trim down their charges extensively to discover a store for their
products; appointment of keep personnel at low wages, much fewer benefits and low task
protection.

Alternate solutions:

 There should be effective communication such as to ensure the effectiveness of the


strategies Digital Divide Data ought to make certain that they may be well communicated
amongst all its stakeholders working at special ranges of the agencies. The business
enterprise may want to do that through arranging regular meetings with the employees,
suppliers, and distributors; entering into contact with the customers and acquiring their
remarks on the goods supplied with the help of Digital Divide Data and lastly, publishing
annual reports highlighting employer’s strategies and their current repute.
Tayyaba Latif

 Another alternate solution to create effective leadership at Digital Divide Data, each
person is a leader. The organization has a clear imaginative and prescient and awareness
lies in undertaking management targets and strategies. Efforts are made to cast off
obstacles and deal successfully with the shortcomings.

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