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Vlocity Health Product Brief

Vlocity Health Product details

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230 views2 pages

Vlocity Health Product Brief

Vlocity Health Product details

Uploaded by

kashsidd
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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VLOCITY INDUSTRY CLOUD

PRODUCT BRIEF

Introduction to Vlocity Health


Salesforce and Vlocity Health are on a mission to
help health insurers and care providers around
the world achieve operational excellence, greater
ecosystem connectivity, and best-of-breed
customer experiences at a lower total cost of
ownership. Transformational organizations use
the Salesforce platform to reimagine patient and
member acquisition, service, care management, and
engagement with more personalized experiences.
Vlocity Health extends the Salesforce platform with
industry-specific front-, middle-, and back-office
applications that improve and consolidate sales,
setup, and service processes.

Expanding Salesforce Solutions in


the Healthcare Industry
Vlocity Health is 100% additive and native to the
Salesforce platform, delivering key benefits to
customers from the start and over the course of the
relationship. We extend the Salesforce platform with solutions that transform areas like product catalog, rating, sales, underwriting,
employee enrollment, account installation, renewals, policy administration, provider network operations, and channel management.
This enables customers to take Salesforce deeper into the health insurance stack and meet their strategic needs.

Our Solution Alignment and Offerings


Vlocity Health has developed a breadth of digital capabilities to coordinate across functions and streamline member experiences.

Product Catalog & Individual Sales & Group Sales, Enrollment Intelligent Member
Lifecycle Management Member Onboarding & Installation Services
• Product development • Sales automation • Sales automation • Customer inquiries via
and lifecycle and omnichannel and omnichannel contact center
management marketplace marketplace • Policy administration
• Product pricing • Member onboarding • Employee enrollment and claims
• Annual renewals • Account installation
• Annual renewals

Broker Relationship Provider Relationship Formulary & Pharmacy


Management Management Management
• Recruiting, • Recruiting, • Drug database and
credentialing, credentialing, formulary management
contracting contracting • Pharmacy network
• BOB and commission • Provider network administration
management administration
• Self-service tools • Self-service tools
What Makes Vlocity Health Different?

Faster Implementation with Pre-Built Industry Applications


Custom development slows down speed to market. Our health-specific cloud solutions designed by industry experts make
deployment easy with flexible product modeling architecture and a rating engine paired with predefined industry objects, services,
integrations, user interfaces, and workflows. Customers launch on time, and on budget, with support from our certified delivery
services, solution integrators, and success management teams.

Lower Total Cost of Ownership with Ongoing Innovation


After a quick deployment, we help customers maintain a lower cost of ownership with no-code/low-code administration and
continuous product innovation that stays ahead of an ever-changing industry. Vlocity Health provides three major managed
packages synced with Salesforce’s release cycle throughout the year. In addition, we provide monthly integration, workflow, and
analytic enhancements to iterate offerings on a more frequent basis.

A Single Platform for Operational Efficiency and Health Care Experience


We create a single platform to operate the entire front-, middle-, and back-office through our suite of solutions and seamless
integration with existing systems. We simplify the process of moving data to and from Salesforce objects with easy-to-manage data
maps so that customers no longer need to toggle between systems for jobs to be done.

What Our Customers Say About Us

“Vlocity is a great partner for us because it is a very easy tool to use, quick to market. I often
meet technology companies that are now dabbling in healthcare, but Vlocity for me was the
opposite of that. They actually brought many, many years of industry knowledge.”
– Amy Bastien, Staff VP of Sales Development, Anthem

“We sat down with Vlocity and we defined how long the project would take. It was 16 weeks.
There was not a lot of time to implement a solution of this type, but we got a really good
committed team that worked with us, day in, day out.”
– Stephen Eustace, New Business Line Director, Further

“We’re not buying a piece of software from Vlocity, we’re buying a set of key commerce
business services we can extend across our portfolio quickly, effectively, with high reuse.
Meaning we’re defining how those services need to be deployed, the context of the services,
but we’re not rebuilding them.”
– Chuck Clabots, Chief Information Officer, Blue Cross of Idaho

ABOUT VLOCITY
Vlocity is a leading provider of industry-specific cloud and mobile software, driving digital transformation for the world’s largest companies.
A Forbes 2018 & 2017 Cloud 100 Winner, Vlocity is an ‘industry cloud’ pioneer built in partnership with Salesforce, the world’s #1 CRM provider, that increases
agility, operational efficiency and simplicity, at a lower cost of ownership for the enterprise. Vlocity’s cloud software transforms customer centric processes and
fuels innovation in the Communications, Media & Entertainment, Energy & Utilities, Insurance, Health, and Government vertical industries. Vlocity’s values of trust,
transparency and transformation enable customer, partner and employee success.
Become Vlocity certified. Follow us @vlocity. Learn more, visit us at www.vlocity.com.
©2019 Vlocity, Inc. All rights reserved. Vlocity and the Vlocity logo are registered trademarks of Vlocity, Inc. All other brand and product names are trademarks
or registered trademarks of their respective holders. Salesforce and others are trademarks of salesforce.com, inc. v8.19

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