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Technical Service Bulletin: MP C6003/C5503/C4503

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266 views4 pages

Technical Service Bulletin: MP C6003/C5503/C4503

Uploaded by

Plagio Omar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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TECHNICAL SERVICE BULLETIN

BULLETIN NUMBER: D146/D147/D148/D149/D150 – 035 REISSUE  06/25/2015


APPLICABLE MODEL:
LANIER – MP C3003/MP C3503/MP C4503/MP C5503/MP C6003
RICOH – MP C3003/MP C3503/MP C4503/MP C5503/MP C6003
SAVIN - MP C3003/MP C3503/MP C4503/MP C5503/MP C6003

SUBJECT: REQUIRED SETTINGS FOR AIRPRINT SUPPORTED FIRMWARE

SYMPTOM:
Not able to connect to AirPrint or Print via AirPrint.

SOLUTION:
The following settings and firmware are required when installing AirPrint:
MP C6003/C5503/C4503
-PDF Firmware: 1.04 or later
- Network Support firmware: v12.67 or later
- Web Support firmware: v1.04.7 or later
- Printer firmware: v1.11 or later
-Package All firmware version 9.00 dated 12-20-2014 or later
MP C6003/C5503/C4503] (Smart Operation Panel)
-PDF Firmware: 1.04 or later
- Network Support firmware: v12.90 or later
- Web Support firmware: v2.06 or later
- Printer firmware: v2.12 or later
-Package All firmware version 11.00 dated 12-20-2014 or later
MP C3503/C3003
-PDF firmware: 1.06 or later
- Network Support firmware: v12.74 or later
- Web Support firmware: v1.10.8 or later
- Printer firmware: v1.09 or later
-Package All firmware version 9.00 dated 12-16-2014 or later
MP C3503/C3003 (Smart Operation Panel)
-PDF firmware: 1.06 or later
- Network Support firmware: v12.90 or later
- Web Support firmware: v2.06.1 or later
- Printer firmware: v2.12 or later
-Package All firmware version 11.00 dated 12-16-2014 or later

 SSL connection to the device must be enabled.


 The device certificate (Certificate1) must be installed.
 SSL/TLS and TLS 1.2 must be activated.
 The mobile device and MFP must be installed on the same Sub Network. continued…

Copyright  2015 RICOH Americas Corporation. All rights reserved. Page 1 of 4


Tech Service Bulletin No. D146/D147/D148/D149/D150 – 035 REISSUE 

EXAMPLE:
Log in to the Web Image Monitor as administrator (default user name is “admin” and password is “null”) and
go to Device Management.

Select configuration and go SSL / TLS then Choose Ciphertext Priority

continued…

Page 2 of 4
Tech Service Bulletin No. D146/D147/D148/D149/D150 – 035 REISSUE 

 Select OK and go to Network and Choose AirPrint. Then select Device Certificate

Now select radio button 1 for certificate 1 and choose Create

continued…

Page 3 of 4
Tech Service Bulletin No. D146/D147/D148/D149/D150 – 035 REISSUE 

Now fill up all necessary fields per customer requirement including validity period.

Press Ok and the MFP will create a certificate. Log back in to Web Image Monitor and confirm certificate is
installed. SSL/TLS is active and TLS1.2 is active.

 After certificate is installed, Web Image Monitor can only be viewed by using HTTPS.

Page 4 of 4

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