CURRICULUM VITAE

NAME : JOSIAH MUTATINA MUTASHOBYA

DATE OF BIRTH : 12TH DECEMBER, 1981

NATIONALITY : TANZANIAN

MARITAL STATUS : SINGLE

CONTACT ADDRESS : P.O.Box 1016

Moshi - Tanzania
TEL: +255 713 469365
E-MAIL: josephjosiah@hotmail.com;
josephjosiah931@gmail.com

EDUCATIONAL BACKGROUND

Sep.2006-Dec.2011 Kampala International University Uganda

BA. Computer Science

Jun.1999–Jun.2001 St. Mary’s High School Mbezi Beach

London Examinations General Certificate of Education
Advanced Level Certificate

Jan.1996-Jan.1999 Laiser Hill Academy Nairobi Kenya

London Examinations General Certificate of Education
Ordinary Level Certificate

WORK EXPERIENCE

May 1st to date Bliss Consumer Products

I have recently been working on a part – time basis, with a team of

employees from Bliss Consumer Products, a Company from South Africa,
in helping them perform an Outlet Mapping in urban Dar – Es – Salaam
Region. This includes tasks such as:

 Location of outlets within the region.

 Which, Where and how many outlets I that should be focused on?
 Identification of similar products sold within those outlets.

Sept 2012 to Mar 2013 Technician – Computer Center Dar-Es-Salaam

 As a trainee technician of Computer Centre, I was part of a team that was
responsible for:

 Repair computers with damage or dysfunctions.

 Install or download computer applications.
 Assemble computer parts.
 Check the capacity of the computer.
 Ensure the functions of the computer.
 Advise proper care of computer and the best computer programs
and brand.

Jan. 2011 to Dec 2012 Sales Assistant – Dormut Enterprises.

As a sales employee of Dormut Enterprises Ltd (in conjunction with

D.Light, an alternative energy company), I was assigned to the North and
Lake Regions where primarily we were to;

 I managed a team of three sales men together with the vehicle

driver.
 Implemented a marketing and sales strategy to the surrounding
local communities that resulted in increased customer base. That
meant setting up a distribution network by appointing agents in
different villages and trading centers. This entailed visiting open
markets to promote the products for sale (brand talk and trials);
visiting schools, hospitals, offices, cooperative unions and various
institutions where it was felt, they would contribute to a future
consumer base.
 Identification of new markets.
 Handling finances and stocks. This meant, stock taking in the
morning and at the end of the working day. Cash and stock
reconciliation. And finally daily banking to the main account. This
resulted in fresh order placement to maintain smooth sales
operations.

Jan.2005–Jun.2005 Sales Assistant - ALPHA GROUP.

As a sales employee of ALPHA GROUP Ltd (with Unilever Tanzania

Limited), I worked with a team of two whereby;

 We were successful in retail distribution and opening up new

outlets in Arusha City.
 Distribution and sales to the existing market.
Jul.2018–Current PCCI TANZANIA LTD

As a call center agent for Tigo Telecommunication duties involve:-

 Manage large amounts of inbound and outbound calls in a

timely manner
 Follow communication “scripts” when handling different
topics
 Identify customers’ needs, clarify information, research every
issue and provide solutions and/or alternatives
 Seize opportunities to upsell products when they arise
 Build sustainable relationships and engage customers by
taking the extra mile
 Keep records of all conversations in our call center database
in a comprehensible way
 Frequently attend educational seminars to improve
knowledge and performance level
 Meet personal/team qualitative and quantitative targets

SKILLS

Professional

Having work experience, in between schooling, of about 5 years, in which

time sometimes I was employed and other times I was not because of
schooling reasons I have managed to gain fair skills including:

 Solving skills including identification of opportunities and means

to bring them to fruition.
 Ability to talk and relate to a customer resulting in increased
customer satisfaction.
 Keeping track of market trends and identifying new product and
market opportunities.
 Coming up with new ways to increase already existing markets,
including adoption of new approaches if necessary.

Social

I am a huge fan of basketball. Occasionally, I do watch football.

During my spare time, I am a good fan of movies and music, technology

and an occasional novel.

REFEREES

1. Mr. Joseph M. Mutashobya

Managing Director
 Dormut Enterprises Company limited
P.O.Box 7882, Moshi
Tanzania
Cell Phone: +255-754-783607 / 788-448378
E - Mail: joseph.mutashobya@gmail.com

2. Ms. Nabbanja Teddy

Kampala International University
P.O.Box 20000
Kampala Uganda
Cell: +256 – 712 126982 / 702 812440
E – Mail: nabsteddy@gmail.com

3. Dickson Kimaro
Human Resource Manager
World Vision Tanga
Cell: +255 – 765 511377 / 784 391405

4. Fidelis Wamara
IT Consultant
Cell Phone: +255 – 754 – 391530

5. Nyabuluma Mtani
Pcci Supervisor
Cell: +255 658 123 087