Chapter 2

RESEARCH METHODOLOGY

This chapter discusses how this study was undertaken. It

includes the research design utilized, the research locale and

the respondents of the study, the choice of respondents as well

as sampling procedures. This also includes the research

instruments used, the data gathering process, and the data

analysis.

Research Design

The study employed the descriptive research due to the nature and

purpose of the study.

The word descriptive itself referring to, constituting or

grounded in matters of observation or experience. From which it

involves the description, recording, analysis, and interpretation

of the present nature or the composition of phenomena.

It is defined as a research method that describes the

characteristics of the population or phenomenon that is being

studied. Hence, this methodology primarily focuses more on the

what of the research subject rather than the why of the research

subject. In other words, it describes the subject of the

research, without covering why it happens in the first place.

In addition, descriptive research attempts to collect

quantifiable information to be used for statistical analysis of

the population sample. In this method, none of the variables are

influenced in any way. It is generally a cross sectional study

where different sections belonging to the same group are studied.

The information collected from the responses of the respondents

can be statistically presented in this type of research method

for the easy interpretation of the data gathered.

In this manner, descriptive research is viewed as the most

appropriate way to be used in describing and validating this

research. Using this method will yield to proficient and

effective data gathering and interpretation in an orderly and

systematic matter. More so, it will certainly determine the

student's satisfaction about the library services of General De

Jesus College 2018-2019. In return, improved informative

materials and services will be enhanced in order to reach the

student's foremost satisfaction about the Library of General De

Jesus College.

Research Locale

The study was conducted in the high school department of General

De Jesus. It was named in honor of General Simeon de Jesus, San

Isidro's hero who was executed by the Japanese in Fort Santiago.

General De Jesus Academy was founded by the prominent citizens of

the town, namely: Paz Policarpio-Mendez, Soledad Medina,

Francisco Narciso, Teofilo P. Abello and Ricardo Odulio.

The academy was established in June 20, 1946 in a rented building

which was the former residence of the Moreno family. It started

with seven teachers, including the principal and 255 students

from first year to fourth year.

From 1946 to 1977, the school operated only the academic

secondary course. In 1978, the school board, heeding the appeal

of parents who could not or doesn't have enough money to send

their children to Manila or Cabanatuan City for college

education, opened collegiate department. And the first course

offered during school year 1978 to 1979 was Liberal Arts, and as

years pass by they continued to open several courses til 1991.

In 1992, the Pre-School and the elementary department started

serving the community, and continued to grow.

And after 50 years of service to the youth of San Isidro and

nearby towns, General De Jesus Academy came to be known as

General De Jesus College. The Securities and Exchange Commission

(SEC) approved the change in status on August 28, 1997. With

great excellence as one of its core values, General De Jesus

College strives to maintain the quality education and service it

offers to its clientele.

The school's philosophy is:

The development of a morally upright, civic-minded and

useful citizenry is the responsibility of any educational

institution.
 The school's vision:

General De Jesus College as a leading learning institution

in where every learner is transformed into a God-loving and

highly-productive citizen responsive to the local, national

and global needs.

The school's mission:

General De Jesus College is committed to produce graduates who

are instilled with nationalistic, moral and spiritual values and

who are equipped with life and career competencies.

Core Values, Discipline, Integrity, Excellence for God and

Country.
Figure 2. Map of San Isidro

Sample and Sampling Procedure

 The type of sampling procedure used in this study is the

simple random sampling which is a form of probability sampling

technique. It could be more accurately called a randomly chosen

sample. Random samples are used to avoid bias and other unwanted

effects. With this type, the respondents were chosen randomly.

The researchers randomly chose 25 participants in every section.

Bueno (2016) defined simple random sampling as any form of

sampling where, in advance of the selection of the sample, each

member of the population has a calculable and non-zero chance of

selection. The relative chance of selection of any two members of

the population is not affected by knowledge of whether a third

member has or has not been selected.

The distribution of the respondents in each section is

presented in Table 1.

Table 1
Distribution of the Respondents

Actual Number of Total Number of

Sections
Students per Section Respondents
Daisy 45 10
Talisay 45 10
Red 45 10
Rosas 45 10
Apitong 45 10
TOTAL 225 50

Description of the Respondents

The respondents of the study were different grade level

students of General De Jesus College during the school year 2018-

2019. They were asked for their consent and approval to answer

the questionnaire and test that the researchers gave them which

supply the information the researchers need.

Data Gathering Procedure

The selected respondents were given questionnaire and word

decoding test. The first part of the questionnaire sought to

provide the personal information about the students. The second

part sought to provide information about the resources and

collections of the library and its effect to the students’ level

of satisfaction about the library services. The third part is

sought to provide information about the physical set-up and

environment of the library and its effect to the students’ level

of satisfaction about the library services. The fourth part aims

to provide information about the human resources of the library

and its effect to the students’ level of satisfaction about the

library services.

Data Gathering Instrument

The instruments used by the researchers were questionnaire

and word decoding test.

1. The Questionnaire

The questionnaire was designed by the researchers after

consulting various literature and studies. After making the first

draft, this was presented to their adviser for critiquing. The

suggestions given by the research adviser served as the basis in

writing the preliminary which is composed of three parts.

Part I contains the profile of the students which includes the

respondents’ sex, age, number of years visiting the library

number of hours staying in the library per day, and frequency of

visiting the library per week.

Part II focuses on the resources and collection in the

library.

Part III includes the infrastructure of the library. Its

set-up and environment.

Part IV focuses on the human resources of the library. It

includes the services of the librarians in the school

library.

The students were asked by the researchers to answer the

questionnaire and test sincerely and religiously. They were

assured that their answers will be treated with utmost

confidentiality.

Validation of the Instrument

A letter of request and permission was written and given to the

office of the principal of the school and the other personnel

concerned to give the researchers the permission to do their

research in their school. The researchers prepared the

questionnaire anchored on their experiences, reading of different

books, related literatures and other sources. The draft was

prepared and presented to the adviser for comments and

suggestions.

Administration of the Instruments

The researchers undertook several steps in gathering the

data needed. Before administering the questionnaire to the

respondents, the researchers made a letter of request and

permission to the principal and a letter to the respondents. Upon

the approval of the request, the researchers personally

conducted the distribution and administration of the research

instruments with the help of English teachers. The respondents

were informed about the purpose of the study, the content of the

questionnaire and test, and the necessary instruction on how they

should answer it.

They were assured that their personal identities would not be

revealed for them to freely express themselves on the test and on

the questions. Sufficient time was given to the students to

answer, after which the researchers collected the word decoding

test and questionnaires from the respondents. The data obtained

were carefully tabulated and interpreted. This serves as the

bases for making conclusions and recommendations.

Statistical Treatment

All the data gathered through the use of questionnaires were

tallied, tabulated, summarized and orderly recorded.

To facilitate analysis and interpretations of data, computer

calculations and data processing were employed using Microsoft

Excel.

The following statistical tools were employed:

Slovin formula was used to calculate the sample size. It is

a systematic process to apply if the population figure (N) is

known. This is divided by the denominator composed of a constant

1 x population size x the square of the margin of error (0.05 or

0.01).
 Frequency counts and percentage were the statistical tools

used in this study in order to describe the profile of the

students of General De Jesus College and to determine what

proportion of the respondents belongs to a specific category.

Formula:

% = _F_ x 100
N

Where:

% = Percentage
F = Frequency
N = Total Number of Respondents
100 = constant value

Weighted mean was used to determine the mean age and the

final weight of each item on the perceptual strengths of the

respondents. Weighted mean was computed to describe the level of

satisfaction of the respondent about the library services of

General De Jesus College.

Formula:

TWF
WM¿
N

Where:
 WM = Weighted mean
TWF = Total Weighted Frequency
N = Total Number of Respondents

The scale value and verbal description was used in scoring

the items in the instrument, numerical weights were assigned to

the respondents to each of the items contained in the

questionnaire. In order to find the mean values of the items in

the Attitude Scale, the following mean range of scores was used:

Verbal
Scale Mean Range Verbal Interpretation
Description
The students are very
5 4.21 – 5.00 Highly satisfied
satisfied.
4 3.41 - 4.20 Satisfied The students satisfied
The students are
3 2.61 – 3.40 Neutral
moderately satisfied.
The students are somewhat
2 1.81 – 2.60 Dissatisfied
satisfied.
Highly The students are not
1 1.00 – 1.80
Dissatisfied satisfied.

In order to determine the level of satisfaction of the

students about the library services of General De Jesus College.

the Proficiency Scale was used. The aforementioned scale was

adapted from different language researches. Below is a sample of

proficiency scale used in this study.

Score Descriptive Rating Frequency Percentage

9-10 Proficient 50 100.00
7-8 Skilled 0 0.00
5-6 Moderately Skilled 0 0.00
3-4 Somewhat Skilled 0 0.00
0-2 Not Skilled at All 0 0.00
TOTAL 50 100.00

Chapter 3

PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA

This chapter presents the major findings on the key problems

of the study which were to determine and describe the level of

satisfaction of the students about the library service of General

De jesus Colleges’ library and to come up with the propose

measures to help the teachers and the students enhance and

develop their services so as to make them competent and skilled

readers. The data are presented in tabular form and are

substantiated by analysis and interpretation.

1. Profile of the Respondents

This section describes the profile of the respondents

according to sex, age, and number of hours spent in reading.

1.1 Sex

Table 2 shows the distribution of the respondents

according to sex.

Table 2

Distribution of Respondents According to Sex

Sex Frequency Percentage

Male 24 48.00
Female 26 52.00
Total 50 100.00

The sex composition of the sample shows that female respondents

constituted 26 or 52.00% of the total number of sample, and the

males constituted 24 or 48.00% of the total number of sample.

These findings imply that male respondents slightly

outnumbered the female respondents of the study.

1.2 Age
The distribution of the respondents according to age is shown on

Table 3.

Table 3

Distribution of Respondents According to Age

Age Frequency Percentage

12 6 12.00

13 8 16.00

14 11 22.00

15 12 24.00

16 9 18.00

17 3 6.00

18 1 2.00

Total 50 100.00

The distribution of the respondents according to age is

nearly proportionately distributed within different age bracket.

The age range of 12-13 has a total of 14 respondents, with 28.00%

of the total percentage; age 14 has a total of 22 respondents

comprising the 22.00% of the total number of respondents; age

range of 15-18 has a total of respondents comprising 50.00% of

the total number of respondents.

The data suggest that the majority of the respondents belonged to

the age bracket of 15-18 years old. Accordingly, it implies that

the respondents are in the period of honing and perfecting the

aforementioned skills as reflected by the data gathered from the

research questionnaire.

1.3 Number of years visiting the library

Table 4 presents the distribution of respondents

according to the number of years visiting the library.

Table 4

Distribution of Respondents According to the

Number of years visiting the library

Number of years spent Frequency Percentage

in the library

1 year
24 48.00
2-3 years
15 30.00
4-5 years
5 10.00
6-10 years
6 8.00
11-20 years
0 4.00
21 years and above
0 0.00
Total 50 100.00
As can be seen on the table 4, 24 respondents or 48.00% of the

total number of respondents spent 1 year of visiting in the

library. 15 respondents or 30.00% spent 2-3 years of visit in the

library; 5 students or 10.00% spent 4-5 years of visit in the

library; 6 respondents or 12.00% spent 6-10 years of visiting the

library; 0 respondents or 0.00% spent 11-20 years of visiting the

library; and, 0 respondents or 0.00% spent 21 and above years of

visiting the library hours to read. These findings show that most

of the respondents spent 1 year visiting the library.

1.4 Number of hours staying in the library per day

Table 5 presents the distribution of respondents

according to the number of hours staying in the library per

day.

Table 5

Distribution of Respondents According to the

Number of Hours staying in the library per day.

Number of Hours Frequency Percentage

staying in the

library per day.

1 hours
43 86.00
2-3 hours
5 10.00
4-5 hours
2 4.00
6-10 hours
0 0.00
11-20 hours
0 0.00
21 hours and above
0 0.00
Total 50 100.00

As can be seen on the table 5, 43 respondents or 86.00% of the

total number of respondents spent 1 hour staying in the library.

5 respondents or 10.00% spent 2-3 hours staying in the library; 2

students or 4.00% spent 4-5 hours staying in the library. These

findings show that most of the respondents spent 1 hour staying

in the library.

1.5 Frequency of visiting the library per week.

Table 6 presents the distribution of respondents according

to the Frequency of visiting the library per week.

Table 6

Distribution of Respondents According to the

Frequency of visiting the library per week.

Frequency of visiting Frequency Percentage

the library per week.

Daily
5 10.00

Twice a week
23 46.00

Thrice a week
12 24.00

Four times weekly

2 4.00

Five times weekly

1 2.00

Six times and above

7 14.00

Total 50 100.00

As can be seen on the table 6 , 5 respondents or 10.00% of

the total number of respondents are visiting the library daily.

23 respondents or 46.00% visits the library twice a week; 12

students or 24.00% goes to the library thrice a week; 2

respondents or 4.00% spends four times a week in the library 1

respondents or 2.00% spent visits the library five times a week;

and, 7 respondents or 14.00% spends six times and above in the

library every week. These findings show that most of the

respondents visits the library twice a week.

2.Resources and collection, infrastructures and human resources.

2.1 Resources and Collections

 Table 5 presents the student's level of satisfaction

about the library services in terms of its resources and

collections

The table shows that all items in this area got a

grand mean of 4.24, verbally described as “agree” which

implies that the respondents are moderately satisfied with

the library services of General De Jesus Colleges’ library.

Table 7

Responses on the level of satisfaction of the students about the

resources and collection in the library.

VERBAL
ITEMS WEIGHTED MEAN
DESCRIPTION
1. The library provides enough

materials needed by the students. 4.14 Satisfied

2. The resources in the library help

the students in accomplishing

different school related works 4.18 Satisfied

like assignments, research and

the like.
 3. The library provides collection

of books not only for learning

4.10 Satisfied
but also for entertainments

purposes.
4. The library has enough textbooks
4.04 Satisfied
and reference books.
5. Resources and collections are
4.06 Satisfied
updated and relevant.
6. Borrowing resources policies and

procedures are clearly stated and 3.98 Satisfied

explained.
7. Numerous library services are

rendered to the students with the

4.00 Satisfied
aim of helping them to accomplish

the scholastic goals.

AVERAGE WEIGHTED MEAN 4.07 Satisfied

In particular, item 1 “The library provides enough materials

needed by the students.” obtained the weighted mean of 4.14,

verbally described “satisfied” in students’ self-assessment of

their level of satisfaction about the library services. It was

followed by item 2 “The resources in the library help the

students in accomplishing different school related works like

assignments, research and the like.” which obtained the highest

weighted mean of 4.18, verbally described as “satisfied.”

Item 6 “Borrowing resources policies and procedures are clearly

stated and explained.” which obtained a weighted mean of 3.98,

verbally described “satisfied” and Item 7 “Numerous library

services are rendered to the students with the aim of helping

them to accomplish the scholastic goals.” which obtained a

weighted mean of 4.00, verbally described “satisfied” received

the lowest weighted mean about the level of satisfaction about

the library services of the respondents.

Meanwhile, item 3 “The library provides collection of books

not only for learning but also for entertainments purposes.”

Obtained a weighted mean of 4.10, verbally described as

“satisfied”. item 4 “The library has enough textbooks and

reference books.” obtained a weighted mean of 4.04, verbally

described “satisfied.” Item 5 “Resources and collections are

updated and relevant.” obtained a weighted mean of 4.06, verbally

described “satisfied.”

To validate the responses of the respondents regarding their

perceived word recognition processes, Table 7 shows the results

of the test in this area.

2.2 infrastructures

Table 8 presents The student's level of satisfaction

about the library services in terms of its infrastructure

Table 8
 Responses on the level of satisfaction of the respondents about

the infrastructures of the library.

WEIGHTED VERBAL
ITEMS
MEAN DESCRIPTION
1. The library is spacious enough to Highly
4.46
accommodate its visitors. satisfied
2. The library has enough equipment Highly
4.30
for its visitors. satisfied
3. The library is quiet enough for
4.18 satisfied
educational purpose.
4. Chairs and tables are well-
4.20 satisfied
arranged.
5. Book shelves are well-arranged. 4.06 Satisfied
6. Book shelves and other physical Highly
4.22
facilities are in good condition. satisfied
7. The library is well lighted. 4.20 Satisfied
8. The library is well cleaned and Highly
4.22
systematized. satisfied
9. The library has good ventilation. Highly
4.30
satisfied
10. The library environment is
Highly
conducive/friendly reading and 4.30
satisfied
learning.
AVERAGE WEIGHTED MEAN Highly
4.24
satisfied
The table shows that all items in this area got a grand mean of

4.24, verbally described “highly satisfied” which implies that

the respondents are very satisfied about the infrastructures of

the library.
Item 1 “The library is spacious enough to accommodate its

visitors.” obtained the highest weighted mean of 4.46, verbally

described “highly satisfied”. The respondents are highly

satisfied with the provided space of the library for the

visitors.

Item 5 “Book shelves are well-arranged.” which obtained a

weighted mean of 4.06, verbally described “satisfied” gained the

lowest weighted mean in terms of how well-arranged the

bookshelves were.

Consequently, this was followed by item 2 “The library has

enough equipment for its visitors.”, item 9 “The library is well

cleaned and systematized.” And item 10 “The library environment

is conducive/friendly reading and learning.” obtained a weighted

mean of 4.30, verbally described as “highly satisfied” Item 3

“The library is quiet enough for educational purpose” obtained a

weighted mean of 4.18, verbally described “satisfied.” Item 4

“Chairs and tables are well-arranged.” And item 7 obtained a

weighted mean of 4.20, verbally described “satisfied.” Item 6

“Book shelves and other physical facilities are in good

condition.” And item 8 “The library is well cleaned and

systematized.” obtained a weighted mean of 4.22, verbally

described as “highly satisfied.”

2.3 Human resources

 Table 8 presents The student's level of satisfaction

about the library services in terms of its human resources

As can be gleaned in the table, all items in this area got

an average weighted mean of 4.12, verbally described as

“satisfied” which implies that the respondents are satisfied

with the human resources in the library.

Table 9

Responses about the level of satisfaction of the students about

the human resources.

WEIGHTED VERBAL
ITEMS
MEAN DESCRIPTION
1. The library staff has pleasing
4.06 Satisfied
personality.
2. The library staff is willing to assist
3.68 Satisfied
the students and faculty.
3. The library staff has good communication
4.02 Satisfied
skills.
4. The library staff is knowledgeable on
4.10 Satisfied
handling and managing the library.
5. The library staff sees to it that the Highly
4.22
library is neat and tidy. Satisfied
6. The library staff ensures that all
3.86 Satisfied
collections are properly secured.
7. The library staff ensures that all
4.18 Satisfied
collections are properly secured.
8. The library staff maintains and helps in
4.18 Satisfied
establishing silence in the library.
9. The library staff is always present in Highly
4.30
the library. Satisfied
10. The library staff attends seminars
Highly
and trainings for maintaining library 4.30
Satisfied
services.
AVERAGE WEIGHTED MEAN 4.12 Satisfied

Item 9 “The library staff is always present in the library.”

And 10 “The library staff attends seminars and trainings for

maintaining library services.” obtained the highest weighted mean

of 4.30, verbally described as “highly satisfied.”

Subsequently, this was followed by item 7 “The library

staff ensures that all collections are properly secured.” And 8

“The library staff maintains and helps in establishing silence in the

library.” which obtained a weighted mean of 4.18, verbally

described as “satisfied”. Item 6 “The library staff ensures that

all collections are properly secured.” obtained a weighted mean

of 3.86, verbally described “satisfied.” Item 5 “The library staff

sees to it that the library is neat and tidy.” obtained a weighted

mean of 4.22, verbally described “highly satisfied” Item 4 “The

library staff is knowledgeable on handling and managing the library. ”

obtained a weighted mean of 4.10, verbally described “satisfied.”

Item 3 “The library staff has good communication skills. ” obtained a

weighted mean of 4.02, verbally described “satisfied.” Item 2

“The library staff is willing to assist the students and faculty. ”

obtained a weighted mean of 3.68, verbally described “satisfied.”

And Item 1 “The library staff has pleasing personality.” obtained a

weighted mean of 4.06, verbally described “satisfied.”

Chapter 4
 SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS

This chapter presents the summary, findings, conclusions,

and major recommendations yielded by thorough study and analysis

of data.

Summary

This study determined and described the level of

satisfaction of the students about the library services of

General de Jesus College. The Descriptive method of research was

employed in this study. Questionnaire is used to gather data in

this study.

The respondents in this study were the different grade level

students of General de Jesus College, SY 2018-2019.

The statistical treatment of the data included the frequency

counts, percentages and weighted means.

Specifically, this study sought answers to the following

questions:

1. How may the profile of the respondents be described in

terms of:

1.1. sex;
1.2. age;
1.3 Number of years visiting the library;

1.4 Number of hours staying in the library per day

and;
 1.5 Frequency of visiting the library per week.

2. How may the word decoding processes utilized by the

respondents be described in terms of:

2.1. Resources and Collections;

2.2. Infrastructures and;
2.2. Human Resources.
Major Findings

The findings of the study were summarized as follows:

1. Profile of the Respondents

This part described the respondents in terms of sex, age and

number of hours spent in reading.

1.1 Sex

The sex composition is the female respondents constituted 26 or

52.00% of the total number of sample, and the males constituted

24 or 48.00% of the total number of sample. These findings imply

that male respondents slightly outnumbered the female respondents

of the study.

1.2 Age

The distribution of the respondents according to age is nearly

proportionately distributed within different age bracket. The age

range of 12-13 has a total of 14 respondents, with 28.00% of the

total percentage; age 14 has a total of 22 respondents comprising

the 22.00% of the total number of respondents; age range of 15-18

has a total of respondents comprising 50.00% of the total number

of respondents. The data suggest that the majority of the

respondents belonged to the age bracket of 15-18 years old.

Accordingly, it implies that the respondents are in the period of

honing and perfecting the aforementioned skills as reflected by

the data gathered from the research questionnaire.

1.3 Number of years visiting the library.

There are 24 respondents or 48.00% of the total number of

respondents spent 1 year of visiting in the library. 15

respondents or 30.00% spent 2-3 years of visit in the library; 5

students or 10.00% spent 4-5 years of visit in the library; 6

respondents or 12.00% spent 6-10 years of visiting the library; 0

respondents or 0.00% spent 11-20 years of visiting the library;

and, 0 respondents or 0.00% spent 21 and above years of visiting

the library hours to read. These findings show that most of the

respondents spent 1 year visiting the library.

1.4 Number of hours staying in the library per day.

As can be seen on the table 5, 43 respondents or 86.00% of the

total number of respondents spent 1 hour staying in the library.

5 respondents or 10.00% spent 2-3 hours staying in the library; 2

students or 4.00% spent 4-5 hours staying in the library. These

findings show that most of the respondents spent 1 hour staying

in the library.
1.5 Frequency of visiting the library per week.

As can be seen on the table 6 , 5 respondents or 10.00% of

the total number of respondents are visiting the library daily.

23 respondents or 46.00% visits the library twice a week; 12

students or 24.00% goes to the library thrice a week; 2

respondents or 4.00% spends four times a week in the library 1

respondents or 2.00% spent visits the library five times a week;

and, 7 respondents or 14.00% spends six times and above in the

library every week. These findings show that most of the

respondents visits the library twice a week.

2.Resources and collection, infrastructures and human resources.

2.1 The student's level of satisfaction about the library

services in terms of its resources and collections

As a whole, this area was described as "satisfied" by the

respondents as supported by the 4.07 grand mean. Item 2 "The

resources in the library help the students in accomplishing

different school related works like assignments, research and the

like" obtained the highest weighted mean of 4.18 while Item 6

"Borrowing resources policies and procedures are clearly stated

and explained" obtained the lowest weighted mean of 3.98.

 2.2 The student's level of satisfaction about the library

services in terms of its infrastructure

As a whole, this area was described as "Highly Satisfied" by

the respondents as supported by the 4.3 grand mean. Item 1

"The library is spacious enough to accommodate its visitors"

obtained the highest weighted mean of 4.46 while Item 5

"Book shelves are well arranged" obtained the lowest mean of

4.06.

2.3 The student's level of satisfaction about the library

services in terms of its human resources

As a whole, this area was described as "Satisfied" by the

respondents as supported by the 4.12 grand mean. Item 10 "The

library staff attends seminars and trainings for maintaining

library services" obtained the highest weighted mean while Item

2 "The library staff is willing to assist the students and

faculty" obtained the lowest weighted mean of 3.68.

CONCLUSIONS

Based on the findings the following conclusions are drawn:

1. Majority of the respondents were dominated by female, belonged

to the age bracket of 15-14, spent 1 year of visiting the

library, claimed that they only spent 1 hour inside the library

per day and that they only visit the library twice a week.

2. Majority of the respondents are satisfied by the way the

resources inside the library helps them in accomplishing

different school related works like assignments, research and the

like. Also, the respondents claimed that they are highly

satisfied that the library is spacious enough to accommodate its

visitors. Moreover, they stated that they are satisfied by the

way the library staff attends seminars and trainings for

maintaining good library services inside the library.

RECOMMENDATIONS

In the light of the findings of the study and the conclusions

derived therefrom, the following recommendations were then

forwarded:

FOR THE LIBRARY

1. They should provide enough materials needed by the students in

conducting a research.
2. The resources and collections inside the library should be

relevant and updated.

3. Numerous library services should be rendered to the students

with the aim of helping them accomplish their scholastic goals.

FOR LIBRARIANS

1. They should be willing to assist the students and the staff

who needs further accommodations inside the library.

2. They should have pleasing personalities in order the appease

the satisfaction of their visitors.

3. They should attend seminars and trainings in order to maintain

and improve their services inside the library.

4. The library staff should always be present to accommodate all

the incoming visitors.

5. They should help in maintaining and establishing silence

inside the library.

6. The library staff should ensure that all collections and

resources inside the library are properly secured.

7. They should always maintain the cleanliness inside the

library.

8. The library staff should have good communication skills.

9. They should be knowledgeable enough on handling and managing

the library.
10. They should ensure that book shelves and other physical

facilities inside the library are in good condition.

FOR FUTURE RESEARCHERS

1. The future researchers may conduct and continue this research

investigating the student's level of satisfaction about the

library services of General De Jesus College.