AMOS

Aircraft Maintenance & Engineering System

Q2-2015

Confidential and proprietary information of Swiss-AS. Reproduction, modification or disclosure are forbidden.
Who is “Swiss AviationSoftware Ltd.”?
Facts and Figures
Company name: Swiss AviationSoftware Ltd.
Shareholder: SWISS / Swiss International Air Lines Ltd. (100%)
(a member of the Lufthansa Group)
Founding: 2004 (Spin-off from Swiss International Air Lines)
Project launched 1989 by Crossair (predecessor of SWISS)
Offices: Allschwil/Basel, Switzerland (Headquarters)
Miami, USA (in partnership with Lufthansa Systems Americas)
Singapore (in partnership with Lufthansa Systems APAC)
Employees: > 140
Customers: > 135 worldwide
What is AMOS?
AMOS is a fully-integrated MRO solution that is able to manage the
complex maintenance, engineering and logistics requirements of any
modern airline and MRO provider - irrespective of its size.
The product over time … 1989 – today
Keeping a product “state-of-the-art”

G5 (2013)
AMOS 10
G4 (>2010)
Rich Internet-
/Smart Client
G3 (1999/2002 Architecture
- 2009)
JAVA / Web
enabled
G2 (1992 –
1999/2002)
AMOS
classic /
PowerHouse
G1 (1989 –
1992)Text only
screens / Pascal
AMOS perfectly fits into existing IT-environment
Why AMOS ? (1/2)
Swiss-AS is a worldwide leading supplier of MRO software solutions
– AMOS has been chosen by more than 135 airlines/MRO-organizations.
Currently more than 100 customers are productively using AMOS.
– No other system has been sold and successfully implemented more often in the
last 5 years.

Swiss-AS is not just another “software house”. AMOS is the only major
MRO software left on the market developed and used by an airline
for airlines.
– Swiss-AS is embedded in one of the most successful airline groups (Swiss
International Air Lines / Lufthansa Group).

Loyal customer base. None of our customers has ever replaced AMOS
by another MRO software package .
(except bankruptcy / mergers)
– Unmatched proven track record.
Why AMOS ? (2/2)

AMOS perfectly meets the functional requirements of the MRO world

while also fulfilling the complex financial requirements of the ERP
world.
– With the introduction of Multi-Entity Management, AMOS brings the ability to
process transactions from different corporate entities within a single AMOS.

AMOS is future-proof. AMOS is written in the “state-of-the-art”

programming language JAVA. It features a unique windows-like
graphical user interface and not an ordinary web-based HTML “look-
and-feel”.
– Some of our competitors are using outdated development tools (e.g. programming
languages like “Windows 4GL” or “Powerbuilder”, etc.).

AMOS is hardware/database*-independent. AMOS virtually supports

every hardware platform like Linux, Windows, Unix, etc.
– Some of our competitor systems are limited in this regard.
* Currently supported databases: Sybase and Oracle
Reasoning for choosing AMOS
(Based on customer feedback)
REASONING FOR CHOOSING AMOS (1/2)

• “Speaking” the language of the business

 Most of our consultants / trainers were working in the aircraft maintenance
business before joining Swiss-AS

• AMOS reflects the MRO reality

 Terminology in line with aviation/MRO business
 From its beginning dedicated MRO system and not based on ERP-type
system with added MRO functions

Continuously enhancing functionality and innovating technology

Outstanding positive customer feedback

– AMOS customer highly praising the product and services provided
– AMOS has never been subject to a replacement - though 18 years in business
REASONING FOR CHOOSING AMOS (2/2)

Extract from the annual Customer Survey (December 2013):

(2 most important questions out of 41 / 60 Customer took part)

1.4 Would you recommend AMOS and Swiss-AS to others?

85.0%

0 10 20 30 40 50 60 70 80 90 100

1.5 Would you again opt for AMOS and Swiss-AS?

84.5%

0 10 20 30 40 50 60 70 80 90 100
The AMOS Customers
AMOS, the perfect solution for any environment

Typical Airline „full-fledged“

Pure Operator Airline (incl. Pure MRO
(Part-M) (Line/Base up to Third-Party provider
A-Check) MRO)
AMOS
 1989 Crossair/Swiss International Air Lines
1992 Rega
AMOS customers over time 1993
1994
1995
Lauda-air
Condor Cargo Technik (CCT)
Deutsche BA, Aero Lloyd (defunct)
1997 Ryanair, Condor Berlin
1998 Jet Airways
1999 Meridiana, DaimlerChrysler Aviation (now DCA)
Customers 2000 Swiss Aviation Training (Customer #10),
SkyTeam (defunct)
150 2001 Austrian Airlines Group
(incl. Lauda-air/Tyrolean Airways)
140 2002 Carpatair, Moldavian Airlines,
Thomas Cook AG, Contact Air,
Augsburg Airways,
130
2003 Livingston (#20), Soder Airlines,
Singapore Technologies
120 2004 Eurocypria, Eurowings, Germanwings, Hello,
Neos, Aero Flight (defunct), Aer Lingus, Germania (#30)
110 2005 Hapag Lloyd (TUI), Eurofly, Air Sahara (now JetLite), JetAlliance, HOP!-
Régional, CityJet, CargoItalia
2006 Monarch Airlines, Aer Arann, Martinair/Holland
100 (#40), NIKI, IndiGO, PrivatAir, XL German Airlines, Thomsonfly, TUI Fly
Nordic,
90 2007 Jetairfly, AirAsia, Alitalia Express, Air Transat (#50), easyJet, Bosch
Aviation, SkyEurope,
Global Supply Systems, Finncomm Airlines, Ukraine International
80 Airlines, XL Airways Group, Aegean Airlines, GOL/Varig, CSA (#60)
2008 Diamond Maintenance, Hamburg International,
Nayak (KLC), AMAC Aerospace, Cirrus Airlines, Etihad Airways, LH
70 Flight Training, Lufthansa Technik Switzerland, Rossiya, City Airline
(#70), Luxair, Air Italy
60 2009 groWING (CAMO), Norwegian Air Shuttle, Jetstar Pacific,
Polizeihubschrauberstaffel Bayern, The Flying Bulls, AIRBUS ACJC,
Enhance Aero, ALITALIA (#80),
50 2010 Armavia , WIZZ Air, Primera, Farnair, Wideroe, StarFlyer Japan, Royal
Brunei, flyDubai, Sunwing Airlines,
Air Caraibes (#90), Nayak Germany, Braathens Technical/ Malmö
40 Aviation, Senegal Airlines, bmi British Midland International
2011 Finnair, Helvetic Airways, Heli-One, ABS Jets, South African Airways
30 (#100), Eznis Airways Mongolia, Southern Air, PGA Portugalia, SkyWork
Airlines, Transaero Airlines, Brussels Airlines, Canadian North
2012 Saudi Arabian Airlines, Flybe, Lufthansa Flight Training (SIM) (#110),
20 Thomas Cook Group (re-united), Volotea, Pegasus Airlines, VietJet Air,
2013 AviancaTaca (5 Airlines), Scandinavian Airlines (SAS), CommutAir,
10 Aeroflot Russian Airlines, LHT Brussels (lic. ex LTSW), LOTAMS, Royal
Air Maroc (#120), Vanilla Air, Lufthansa CityLine, Oman Air, JTA/J-Air,
Undisclosed Middle East flag carrier, Utair, Cebu Pacific Air, Vueling,
0 2014 Philippine Airlines, Dobrolet (#130), Undisclosed Medium Customer, EL
AL Israel Airlines, Jet2.com, Undisclosed Small Customer, Olympic Air,
Aerolinas Argentinas, Fiji Airways,
2015 AeroLogic, AeroMexico
New customers (last 12 month)
Major Airlines / Flag Carriers
The best names In Low Cost
Charter Airlines & Airlines Groups
Regional Airlines
MRO Organizations
Our Services
Following services can be offered

Project Management
• Dedicated project leader (even overall project leader)

Workshops
• Fit/gap analysis in form of workshops

Data Migration
• Data migration (complete or partial)

Training
• Full training conducted by Swiss-AS or combined with „train-the-trainier“

Development
• Development of required customisations

• Development of various interfaces like

• Financial accounting system
• Operations control system (OPS)
• any other application
AMOS standard implementation methodology
Highly standardised approach
AMOS Modules
 • OEM Document Library • Maintenance Program • Aircraft Utilization • Quality Audit
(AMM, IPC, TSM, Task) • Configuration Management • Future Flight Schedule • Supplier Approval &
• Aircraft Readiness Log • Modification Management • Delays & Cancellations Rating
upload • • Occurrence
• MEL upload
Engineering Order OPS* Reporting
• Powerplant Administration
• MPD upload • Technical Assistance
• Structure Damage
• AMOS Document • Weight&Balance
Storage (WebDrive)
• Oil Consumption Statistics • Event Tracking QA
• • Fleet Tracker
Publications •
Standard Reliability Reports
MEL Report Analyzer • Failure Case Management
• Technical Availability • Repeated Item Tracking
• Salaries / HR
Performance • Pending Shelf
• General • Experience Sheets
Ledger/Accounting Engineering MCC HR/ERP*
• Cost Control

• Budgeting
High-Level Overview of AMOS
• Asset Management
• Long-Term Planning • Staff Administration
• Order Management • Maintenance Forecast • Qualifications
Finance/ERP* • Reorder Proposal • Building Workpackages • Training
• Parts Consumption Forecast • Graphical Downtime Management
• Repair Administration • Capacity Planning • Shift Planning
• Shipment Module • Resource-/Facility Mgmt • Labour Regulations
• Goods Receiving
• Contract / Project HR
Administration
• Store Management Planning
• Quotation Generator
• Warranty Mgmt Logistics
• 3rd-Party Billing • Line Maintenance
• Financial Reports • Base Maintenance
• Invoice Checking • Component Maintenance
• Asset Depreciation • Suppliers / Repair Shops
• KPIs • 3rd-Party MRO Production Only main functions shown on diagram
• OEMs
Finance • etc. * (Red boxes) = external IT systems
External*
Future Roadmap / Projects

Product Enhancements

Mobile Computing
AMOS
Data Interoperability /
Connectivity

Partnership Agreements

25
Future Roadmap / Projects

Product Enhancements
Improved MRO specific functions

Organisational Approval / Generic

AMOS Release to Service

Advanced Finance Monitoring

26
Future Roadmap / Projects

Mobile Computing
AMOS Web-Client /
Portable Maintenance Device

State-of-the-art web-application
AMOS
Runs on any device (iOS, ANDROID)

Fullly integrated into AMOS

27 estimated release date Q1'2015 as an optional product

Future Roadmap / Projects

Data Interoperability / Connectivity

Enhancing MRO-connectivity
(e.g. LHT / manage/m-B2B-interfaces)

Enhancing
AMOS aircraft phase in / out process

More standardised connectivity for 3rd-party

software solutions

Integration into customers’ IT-landscape (incl.

inhouse developments)

28
Future Roadmap / Projects

Partnership Agreements
Increase number of
partnerships for the

- standardization of interfaces
AMOS
- capturing of industry trends

- cooperating with implementators

29
QUESTIONS?