NSE-3 FortiVoice Q&A

Question 1
Correct

Which discovery questions might help you advance to the next stage? (Choose two.)

Select one or more:

What payment term do you prefer?
What are the problems that you are trying to solve? 
Are you ready to purchase a new phone system?
What phone systems do you currently use? 

Question 2
Incorrect
Question text

Which benefit can IT derive from the FortiVoice management console?

Select one:

Customizable quick dials on phone devices

Manages personal greetings and call handling
Performs deployment, backup, and maintenance for branch offices
Views calls and presence in real-time 

Question 3
Incorrect
Question text

What is a CIO’s challenge in term of business communications?

Select one:
Supporting employees who work remotely. 
Lack of seamless communication workflows lead to a disjointed process and business
inefficiency.
Legacy phone systems are difficult to manage.
Heavy workloads due to an increasing number of apps within a company

Question 4
Correct
Question text
Which product is a part of the Fortinet business communications solution?

Select one:
FortiGate
FortiVoice 
FortiManager
FortiCarrier

Question 5
Incorrect
Question text

What is the Fortinet business communications solution?

Select one:
FortiFone offers all-inclusive calling features. 
FortiCall gives companies unlimited domestic and international calling.
FortiVoice is an affordable IP-based PBX system with integrated voice, conferencing, and
fax.
FortiVoice and FortiFone are a part of Fortinet Security Fabric.

Question 6
Correct
Question text

Which situation from the list below is driving growth in business communications?

Select one:
Trends in Bring You Own Device (BYOD) 
Demands of PBX appliances
Vendor consolidation
Budget cut in travels and in-person meetings

Question 7
Incorrect
Question text

Which description best describes PBX/telephony in terms of market penetration?

Select one:
At the early stages 
Mature but still significant in size
Saturated and in steep decline
Approaching the peak

Question 8
Incorrect
Question text

Which statement identifies the pain points for companies in business communications
today?

Select one:
Volume of non-business, unsolicited calls
Increase numbers of mobile users and distributed teams
Government regulation and compliance 
PBX appliances and hardware are expensive

Question 9
Incorrect
Question text

Which is the best response to a customers’ objection that Fortinet is an unfamiliar vendor in
Unified Communications (UC)?

Select one:
Provide a detail feature comparison against other UC players. 
Show customers that we are cheaper than any UC vendor in the market.
Ask questions to understand their challenges then sell value.
Offer discounts to close the deal.

Question 10
Correct
Question text

What value can Fortinet business communications bring to customers? (Choose two.)

Select one or more:

Better value from investment 
Simplified management 
Integrated solution with voice, conferencing, text, and fax
Seamlessly integrated with FortiGate

Question 1
Incorrect
0 points out of 1
Question text

What add-on for FortiVoice is designed for unique business requirements?

Select one:
Internet fax
E-911 management
Hotel management
Audio conferencing 

Question 2
Correct
1 points out of 1
Question text

Which statement identifies the key pain points of an IT leader in managing business
communications?

Select one:
Workspace optimization—reducing space, maximizing utility, creating cost savings
Time and schedule disruptions due to mandatory training
Providing an effective and safe work environment
Maintaining legacy systems requires many resources and expertise 

Question 3
Correct
1 points out of 1
Question text

What is the Fortinet Softclient?

Select one:
It is currently available for iOS and Android only.
You can receive calls and join video meetings while you are on the go.
It allows you to check voicemails, call history, and directory from the FortiFone Softclient. 
It is free with FortiVoice.
Question 4
Correct
1 points out of 1
Question text

Identify the statement that correctly describes FortiVoice. “FortiVoice is …

Select one:
… affordable and requires no capital expenses.”
… a cloud-based solution in Unified Communications.”
… an all-inclusive business communications solution that is a part of Fortinet Security
Fabric.”
… managed centrally and therefore reduces IT overhead and network redundancy.” 

Question 5
Incorrect
0 points out of 1
Question text

Which is a key differentiator of FortiVoice?

Select one:
Risk-based endpoint visibility 
Wider selection of phone services
Better value
PBX Leader in Gartner Magic Quadrant

Question 6
Incorrect
0 points out of 1
Question text

Identify the benefits that a FortiVoice Call Center add-on would give customers? (Choose
two.)

Select one or more:

Fortinet offers an inclusive FortiVoice Call Center base license that activates the call center
features for everyone. 
It offers omni-channel customer support, including calling, text, email, and web.
It features skill-based routing to ensure calls are distributed fairly and efficiently. 
It offers detailed custom call reporting for shift planning and trend analysis.
Question 7
Correct
1 points out of 1
Question text

Which form factors are supported by FortiVoice? (Choose two.)

Select one or more:

On-premise hardware 
SaaS
Virtual machine 
Hybrid cloud

Question 8
Correct
1 points out of 1
Question text

Which statement about FortiVoice is true.

Select one:
FortiVoice Gateway supports FVE-VM-100 models and up. 
FortiVoice hardware appliances can support companies from 20 to 1000 users.
FortiVoice’s virtual machine can support companies with 5000 users and above.
FortiVoice has built-in features to support local survivability.

Question 9
Incorrect
0 points out of 1
Question text

Which is the best description of FortiVoice systems?

Select one:
IT can manage the FortiVoice system directly from its Softclients on mobile
A business communications solution with integrated voice, conferencing, and fax
A real-time monitoring and analysis of the telephony system to prevent security breaches
on phones 
An affordable solution that requires no capital expenses

Question 10
Incorrect
0 points out of 1
Question text

Which statement is true about FortiVoice pricing and licensing?

Select one:
As FortiVoice is all inclusive, there are no additional licenses needed for its Softclients
installed on mobile and desktops.
When SIP trunks are the preferred option for a business, the FortiCare service should be
offered.

FortiVoice offers a Call Center add-on, and which the base license enables additional call
center features for everyone. 
They are based upon customer requirements, such as the number of users and the trunk
type.

Question 1
Correct

1 points out of 1

Question text

Which benefit can IT derive from the FortiVoice management console?

Select one:

Views calls and presence in real-time

Performs deployment, backup, and maintenance for branch offices 

Manages personal greetings and call handling

Customizable quick dials on phone devices

Question 2
Correct

1 points out of 1

Question text

Which statement about FortiVoice is true.

Select one:
FortiVoice hardware appliances can support companies from 20 to 1000 users.

FortiVoice’s virtual machine can support companies with 5000 users and above.

FortiVoice Gateway supports FVE-VM-100 models and up. 

FortiVoice has built-in features to support local survivability.

Question 3
Correct

1 points out of 1

Question text

Which statement is true about FortiVoice pricing and licensing?

Select one:

When SIP trunks are the preferred option for a business, the FortiCare service should be
offered.


They are based upon customer requirements, such as the number of users and the trunk
type. 

As FortiVoice is all inclusive, there are no additional licenses needed for its Softclients
installed on mobile and desktops.

FortiVoice offers a Call Center add-on, and which the base license enables additional call
center features for everyone.

Question 4
Correct

1 points out of 1

Question text

What is a CIO’s challenge in term of business communications?

Select one:

Legacy phone systems are difficult to manage.

 Lack of seamless communication workflows lead to a disjointed process and business
inefficiency. 

Supporting employees who work remotely.

Heavy workloads due to an increasing number of apps within a company

Question 5
Correct

1 points out of 1

Question text

What add-on for FortiVoice is designed for unique business requirements?

Select one:

Audio conferencing

Hotel management 

Internet fax

E-911 management

Question 6
Correct

1 points out of 1

Question text

Which form factors are supported by FortiVoice? (Choose two.)

Select one or more:

SaaS

Virtual machine 

Hybrid cloud

On-premise hardware 

Question 7
Correct
Question text

Which product is a part of the Fortinet business communications solution?

Select one:

FortiCarrier

FortiVoice 

FortiGate

FortiManager

Question 8
Correct

1 points out of 1

Question text

Which is the best response to a customers’ objection that Fortinet is an unfamiliar vendor in
Unified Communications (UC)?

Select one:

Show customers that we are cheaper than any UC vendor in the market.

Provide a detail feature comparison against other UC players.

Offer discounts to close the deal.

Ask questions to understand their challenges then sell value. 

Question 9
Correct

1 points out of 1

Question text

Identify the statement that correctly describes FortiVoice. “FortiVoice is …

Select one:

… an all-inclusive business communications solution that is a part of Fortinet Security

Fabric.”
… managed centrally and therefore reduces IT overhead and network redundancy.” 

… a cloud-based solution in Unified Communications.”

… affordable and requires no capital expenses.”

Question 10
Correct

1 points out of 1

Question text

Which statement identifies the key pain points of an IT leader in managing business
communications?

Select one:

Time and schedule disruptions due to mandatory training

Workspace optimization—reducing space, maximizing utility, creating cost savings

Providing an effective and safe work environment

Maintaining legacy systems requires many resources and expertise