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15 04 20 Workbook LR Final

This document provides information about health and safety rights and responsibilities in British Columbia workplaces. It discusses the four basic rights that all workers have: 1) the right to know about workplace hazards, 2) the right to participate in health and safety activities through joint health and safety committees, 3) the right to refuse unsafe work, and 4) the right to no discrimination for following safety rules or exercising safety rights. The document also outlines employer responsibilities to inform workers about hazards and train them to work safely. WorkSafeBC is introduced as the organization that oversees workplace health and safety in BC.

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Omar Perez
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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0% found this document useful (0 votes)
57 views82 pages

15 04 20 Workbook LR Final

This document provides information about health and safety rights and responsibilities in British Columbia workplaces. It discusses the four basic rights that all workers have: 1) the right to know about workplace hazards, 2) the right to participate in health and safety activities through joint health and safety committees, 3) the right to refuse unsafe work, and 4) the right to no discrimination for following safety rules or exercising safety rights. The document also outlines employer responsibilities to inform workers about hazards and train them to work safely. WorkSafeBC is introduced as the organization that oversees workplace health and safety in BC.

Uploaded by

Omar Perez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 82

Health and Safety at Work

Workbook
Health and Safety at Work
Workbook
Health and Safety at Work Workbook by Decoda Literacy Solutions is licensed under a
Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

March 2015

ISBN 978-0-9879984-3-9 (print)


ISBN 978-0-9879984-7-7 (electronic)

Acknowledgements

Writer/Editor: Margaret Sutherland


Designer: Atessa Marashi
Health and Safety content provider: BCFED Health & Safety Centre
Development coordinator: Diana Twiss

Thank-you to WorkSafe BC for funding the development of this workbook.

This booklet may not be commercially reproduced, but copying for other purposes, with
credit, is encouraged.

Health and Safety at Work Workbook is a publication of Decoda Literacy Solutions, British
Columbia’s not for profit literacy organization. This workbook provides general health and
safety information. It is not intended to give advice on any particular problem. For specific
health and safety information, contact the BCFED Health & Safety Centre or WorkSafeBC.
Additional copies of Health and Safety at Work can be obtained from the publisher:

Decoda Literacy Solutions


560-510 Burrard Street,
Vancouver, BC
Phone: (604) 681-4199
Fax: (604) 681-3006
Email: info@decoda.ca
Web: decoda.ca
Table of Contents

Module 1: Rights and Responsibilities 1


Introduction 1
WorkSafeBC 2
Four Basic Rights 4
Responsibilities 15

Module 2: Hazards in the Workplace 17


Introduction 17
Workplace Hazard Inspections 20
Hazard Ratings 29
Managing Hazards 34
Job Hazard Analysis 35
Reports and Recommendations 38

Module 3: Workplace First Aid 42


Introduction 42
Visits to First Aid 44
WorkSafeBC Claims 48
Review 50

Module 4: Ergonomics 51
Introduction 51
Musculoskeletal Injuries 53
Workplace Ergonomics Programs 58
Review 62

www.decoda.ca iii
Module 5: Workplace Violence 63
Introduction 63
Violence at Work 66
Bullying and Harassment 70
Prevention 73

iv HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Module 1: Rights and
Responsibilities

Introduction
Pre-reading

Has there ever been a time when you didn’t feel safe at work? What happened?
What did you do?

Reading

Workers in British Columbia (BC) have some basic rights. It is important for workers
to know what these rights are and to use these rights in the workplace.

Workers and employers in BC also have some basic responsibilities. It is


important for workers and employers to know what these responsibilities are. These
responsibilities protect workers from workplace hazards.

These basic rights and responsibilities are found in the Workers Compensation Act
(the Act) and the Occupational Health and Safety Regulation (the Regulation).

The Act and the Regulation are the laws that cover health and safety in BC. Both the
Act and the Regulation apply to most workplaces in BC. They can be found at
www.worksafebc.com.

www.decoda.ca 1
Vocabulary

Choose three of the words in bold from the reading. Look up the meaning of the
words in the dictionary. Use each word in a sentence.

1.

2.

3.

WorkSafeBC
Pre-reading

What do you know about how people are kept safe at work? How did you find out
about this?

2 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Reading

WorkSafeBC makes sure all workers and employers in BC follow the Workers
Compensation Act. The Act includes all the laws that workers and employers must
follow at work. WorkSafeBC also helps, or compensates, people who have a work
related disease or injury.

WorkSafeBC also writes health and safety guidelines. These guidelines suggest
ways BC workplaces can follow the Occupational Health and Safety Regulation.
The Regulation includes requirements that must be met by workplaces.

WorkSafeBC often visits workplaces to make sure the Regulation is followed. It will
also follow up on any complaints it receives from workers. All calls to WorkSafeBC
are confidential.

Questions
What do you do when you need to find out how to do something safely at work? Who
do you ask? If you are not working now, think about a job you had in the past. Use
complete sentences in your answer.

www.decoda.ca 3
The Four Basic Rights

Right #1: The Right to Know


Pre-reading

What do you think you need to know before you can safely start work?

Reading

Employers must tell workers about workplace hazards. Workers have the right to
know how to do their job safely. Workers also have a right to education and training.

To make sure you are safe at work, your employer must:

• Make sure you know about hazards at your workplace


• Tell you about your rights and duties
• Give you information, training and supervision
• Make sure you know how to make a report if you are hurt
• Make sure a copy of the Occupational Health and Safety Regulation is
available for review
Here are some examples of what you have the right to know before you start work:

1. What the Workplace Hazardous Materials Information System (WHMIS) is. This
part of the regulation says that your employer must:

• Tell you about any chemicals you are using


• Train you to use chemicals properly so you don’t get hurt
• Give you proper clothing and equipment (PPE – Personal Protective
Equipment)

4 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


• Make sure there is a label on any container that has a chemical inside
• Make sure there is an information sheet for every chemical at your workplace
• Show you how to safely store and throw away chemicals
• Tell you what to do if you have an emergency with a chemical, like a chemical
spill, a chemical fire, or the need for first aid - such as getting a chemical in
your eye. These chemicals can include cleaning products like bleach and
window cleaner.
2. How to handle violence in the workplace.

3. What ergonomics program your employer has.

4. Where known locations of asbestos are in the workplace.

5. What emergency preparedness program your employer is required to have.

6. How your employer is supposed to take care of employees who have to


work alone.

7. Information about the company’s Joint Health and Safety Committee.

www.decoda.ca 5
Activity

NEW WORKER ORIENTATION AND TRAINING

Your employer must give you a health and safety orientation and train you on the
following items before you begin work.

Have you been trained on: Check (✓) if you


have been trained
on this.
The name and phone number of your supervisor
Your rights and responsibilities, including reporting hazards
and refusing unsafe work
Your workplace health and safety rules
The dangers of your job
The rules about working alone
What to do if there is violence at work and how to prevent
violence
What personal protective equipment you need and how to
use it
How to get first aid if you are hurt
What to do if there is an emergency (such as a fire)
How to do your job properly and safely
Information about your employer’s health and safety
program
WHMIS and any chemicals or hazardous things you will be
working with
Contact information for the health and safety committee or
your worker health and safety representative

6 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Right #2: The Right to Participate
Pre-reading

Do you have people at your workplace who help make sure you are safe at work?
Who are they?

Reading

All workers have the right to participate in workplace health and safety activities. This
might include becoming a member of their Joint Health and Safety Committee. Joint
Health and Safety Committees should include half workers and half employers.

Each month, committee members inspect the workplace for hazards. They also
review workplace injuries, such as visits to First Aid. Joint Health and Safety
Committees try to find out how and why accidents happen and how they can be
prevented in the future. Committees then make recommendations to the employer
about health and safety in the workplace.

All workplaces in BC with more than 20 workers must have a Joint Health and Safety
Committee. If there are fewer than 20 workers, workplaces may just have one worker
health and safety representative.

Questions

1. Why would someone want to join their Joint Health and Safety Committee?

www.decoda.ca 7
2. What qualities should committee members have?

Right #3: The Right to Refuse Unsafe Work


Pre-reading

Have you ever refused to do something at work because it wasn’t safe? If so, what
happened?

Reading

If you think the work you are doing isn’t safe, you have the right to say “no” to that
work. You should talk to your supervisor. If you prefer, you can talk to your safety
representative or your union.

Your supervisor and safety representative must investigate. They must fix the
problem or tell you why they think there is no problem. If you still think there is a
problem or you are afraid to refuse unsafe work you can call WorkSafeBC at
1-888-621-7233. Someone will speak to you in your own language if you don’t
speak English.

All calls to WorkSafeBC are confidential. WorkSafeBC will not tell your employer you
called - you cannot be fired!

8 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


THE RIGHT TO REFUSE UNSAFE WORK FLOWCHART
Regulation reference Guidelines Section 3.12

Worker refuses to work

Worker reports work refusal


to his or her supervisor

Supervisor investigates

YES Undue hazard is controlled

NO
Worker
returns to work
Supervisor finds the report of unsafe work is
not valid and informs the worker

NO Worker continues to refuse to work

YES

Matter is investigated in the presence


of another worker

NO Worker continues to refuse to work

YES

Supervisor or employer and worker contact


WorkSafeBC prevention officer

Prevention officer conducts an inspection

NO Undue hazard is present YES

Prevention officer issues an inspection report Prevention office issues a report that
that says no undue hazard has been identified addresses the undue hazard

www.decoda.ca 9
Activity

REFUSING UNSAFE WORK SCENARIOS

Choose one of the scenarios below:

1. You are asked to work alone at night cleaning a large


warehouse.

2. The gloves you are using to clean washrooms have


holes in them. Your supervisor does not want to buy
more gloves because she says they are too expensive.

3. You are told to work with a coworker who is verbally abusive and threatens you.
4. You are asked to work in a very hot environment that does not have
proper ventilation.

5. You are asked to change light bulbs using a ladder that is broken.

Write an email to your supervisor telling him or her why you are concerned
about safety.

From:
To:
Cc:
Subject:

10 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


RIGHT TO REFUSE UNSAFE WORK

Parks Maintenance Edger: Case Study

Cori began working in park maintenance as a grass cutter approximately three weeks
ago. It is her first “real job” since graduating from high school. She is the youngest
member of the crew. One of her workmates has an appointment and is going to have
to leave the worksite for the rest of the day. Cori’s supervisor Mark asks her to take
over operating the powered grass edger. The edger is an old machine that has been
around for years. It is designed to cut a border along the edge of the sidewalks and
stop the grass from growing over onto the concrete.

Cori has no experience using this machine or anything like it. She is nervous about
operating it, especially since she heard a story about a temporary parks employee
who lost part of a big toe while operating the edger a couple of years ago. She tells
Mark that she is nervous about operating that piece of machinery. Mark responds
that she will be fine. He says that she needs to do the job whether she likes it or not
and they can talk about it later. She sees the other crew members watching her. She
doesn’t want them to think she is a wimp
who can’t do her share of the work. She
is also worried that if she makes waves
she will ruin her chances of getting on as a
permanent member of the crew.
However, Cori decides to try to talk with
Mark one more time about her concerns.
Mark is impatient and tells her they are
shorthanded as it is and he doesn’t have
time to listen to her complaints. He says
that if she can’t handle the work maybe
she shouldn’t be working there.

Operating a grass edger

www.decoda.ca 11
Use the “Refusal of Unsafe Work” reading and flowchart to help you answer the
following questions. You can also check the Regulation at www.worksafebc.com.

Part A

1. Would Cori be justified in refusing to use the edger? Why or why not?

Part B

Assume that Cori decides to refuse to operate the edger. Answer the following
questions about her work refusal.

1. What should Cori do when she decides to refuse?

2. Who must investigate her report of a refusal to work?

3. If Mark decides that the report is not valid, can Cori continue to refuse the work?

12 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


4. What if this still does not resolve the matter?

5. What protection against punishment does Cori have?

6. Can Cori be assigned to other work until the matter is resolved?

Part C

Assume Cori proceeded to operate the edger and was injured.

1. What factors may have influenced Cori’s decision to do the work?

Right #4: The Right to NO DISCRIMINATION


Pre-reading

What is discrimination?

www.decoda.ca 13
Reading

• You cannot be fired or disciplined for saying no to unsafe work.


• You must be provided with other work until the problem is resolved.
• You cannot be fired or disciplined for participating in health and safety
activities.
• You must immediately tell your union representative and WorkSafeBC if you
are discriminated against for any of these reasons.

Questions

1. Have you or a fellow worker ever been discriminated against at work?


What happened?

2. Have you ever been, or would you be, discriminated against for refusing
unsafe work?

Chipping mortar without a mask or safety goggles

14 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Responsibilities
Pre-reading

What are your health and safety responsibilities at work? If you aren’t working now,
think about a job you’ve had in the past.

Reading

Both workers and employers have basic health and safety responsibilities in the
workplace.

Employer Responsibilities:

• Ensure the health and safety of workers


• Fix workplace hazards
• Make sure workers know about their rights, responsibilities, and workplace
hazards
• Train workers to do their jobs safely
• Provide and maintain safety equipment, machinery, tools and equipment
• Work with the Joint Health and Safety Committee, worker health and safety
representative and WorkSafeBC health and safety officers
• Establish health and safety policies and programs
• Make a copy of the Occupational Health and Safety Regulation available
for review

www.decoda.ca 15
Worker Responsibilities:

• Report workplace safety hazards or violations


• Report any defective or missing safety equipment
• Refuse to perform unsafe work
• Follow safe work procedures
• Use and/or wear appropriate safety equipment
• Not engage in horseplay or any behavior that could endanger themselves or
others
• Ensure their ability to work is not impaired by alcohol, drugs, or other causes
• Cooperate with the Joint Health and Safety Committee, worker health and
safety representative and WorkSafeBC health and safety officers

Activity

Write a short paragraph describing what you do to stay safe at work at your current
job or a job you had in the past.

Refer to the list of worker responsibilities if you need help getting started.

16 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Module 2: Hazards in the
Workplace
Introduction
Pre-reading

Are there hazards you have to watch out for at work? What are they? If you aren’t
working now think about a job you had in the past.

Reading

Workplace hazards fit into two categories - health hazards and safety hazards.

Health hazards are anything that can cause health problems. There are five types of
health hazards:

• Chemical hazards - such as battery acid, solvents, second-hand smoke,


cleaning products, and welding fumes.
• Biological hazards - such as viruses, bacteria, dust and mold. These
hazards are sometimes called “biohazards”.
• Physical hazards - such as noise, radiation and electric currents.
• Ergonomic hazards - such as repetitive tasks, lifting and workplace design.
• Stress - such as harassment, discrimination, violence and shift work.

www.decoda.ca 17
Safety hazards are anything that can cause physical injury. An injury that is caused
by a safety hazard is usually obvious, such as a cut or fracture. Some common
safety hazards are:

• Slipping and tripping hazards – such as cords and clutter


• Fire and explosive hazards
• Moving parts of equipment
• Vehicles
• Falling materials
• Lifting and other manual operations
• Workplace violence

18 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Activity

From English Express: Be Safe at Work, March 2007

Identify the 12 hazards in the picture. Put the correct number in the circle.

1. Fire on stove 7. A meat slicer


2. Swinging doors 8. Large heavy boxes on a high shelf
3. Hazardous products 9. Raw meat
4. Clutter on the floor 10. Broken glass
5. A spill on the floor 11. A broken ladder
6. An electrical cord on the floor 12. Too many plugs in one outlet

www.decoda.ca 19
Workplace Hazard Inspections
Pre-reading

How can employers and workers figure out where hazards are in the workplace?

Reading

Inspections are used to find existing and potential workplace hazards. They can also
help find the underlying causes of hazards. During inspections workers can share
information about hazards. Once inspections are done, inspectors can recommend
ways to fix, or manage, workplace hazards.

There are four types of inspections:

1. Planned Inspection – inspections of the overall operation or major work area


(usually carried out by the Joint Health and Safety Committee)

2. Equipment Inspection – inspections of the specialty equipment in their work


areas carried out by trained workers

3. Special Inspection – inspections to follow up on malfunctions of equipment,


accidents or incidents

4. Supervisory Inspection – ongoing, routine inspections carried out by supervisors

20 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Vocabulary

Circle the best meaning for each bold word by looking at how it is used in the
sentence.

1. Workplace inspections are used to identify existing and potential hazards.

a. Dangerous
b. Possible
c. Past

2. It is important to determine the underlying causes of workplace hazards.

a. Basic
b. Important
c. Changing

3. Planned inspections are inspections of the overall operation.

a. Unsafe
b. Manufacturing
c. Whole

4. Trained workers inspect the specialty equipment in their work areas.

a. Expensive
b. Hard to fix
c. Having a specific function

5. Special inspections are made to follow up on malfunctions of equipment.

a. Breakdowns
b. Routine maintenance
c. New orders

6. Supervisors make ongoing, routine inspections.

a. Occasional
b. As needed
c. Regular

www.decoda.ca 21
SIX STEPS OF INSPECTIONS

1
Prepare – gather
information

6 2
Follow up Conduct the
and monitor inspection

5 3
Assess risks and
Recommend actions
identify controls

4
Complete the report

Before doing an inspection, it is important to gather information that will help the
process. This includes:

• Relevant safety procedures


• Checklists
• Facility diagrams
• Previous inspection reports

CHECKLISTS

Checklists help you remember what to look for when you are doing an inspection.
The checklist on the following pages is an example of an inspection checklist.
Workplaces have different checklists depending on the kinds of hazards they have on
the job site.

22 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


INSPECTION CHECKLIST

You can use this checklist to help you develop one that is “custom made” for your
workplace. Just add or delete items as necessary.

Floors and Walkways Yes No

Are aisles clear of materials or equipment?

Are main aisles at least 1 metre (39 inches) wide?

Are doorways clear of materials or equipment?

Are carpets or tiles in good condition, free of loose or lifting


carpeting or tile?

Are floors clean and free of oil or grease?

Are floors kept dry?

If supplies or materials are stored on the floor, are they away from
doors and aisles and stacked no more than 3 boxes high?

Stairs, Ladders, and Platforms Yes No

Are ladders safe and in good condition?

Are stair handrails fastened to the wall securely?

Are stairwells clear of materials and equipment?

Are stairs and handrails in good condition?

Do ladders and stairs have anti-slip treads?

Walls Yes No

Are signs and fixtures securely fastened to the wall?

www.decoda.ca 23
Lighting Yes No

Are lighting levels in work areas adequate?

Are work areas free of glare or excessive lighting contrast?

Is task lighting provided in areas of low light or high glare?

Are windows covered with blinds, drapes, or other means of


controlling light?

Does emergency lighting work?

Storage Yes No

Are supplies and materials stored properly on shelves?

Does the storage layout minimize lifting problems?

Are trolleys or dollies available to move heavy items?

Are floors around shelves clear of rubbish?

Are racks and shelves in good condition?

Electrical Yes No

Are electrical cords in good repair?

Is there clear access to electrical panels and switch gear?

Are electrical cords secured?

Are proper plugs used?

Are plugs, sockets, and switches in good condition?

Are ground fault circuit interrupters available, if required?

Are portable power tools in good condition?

24 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Equipment and Machinery Yes No

Is equipment and machinery kept clean?

Is the equipment regularly maintained?

Are operators properly trained?

Are start/stop switches clearly marked and within easy reach?

Is machinery adequately guarded?

Is there enough workspace?

Are noise levels controlled?

Are fumes and exhaust controlled?

Do you have a lockout procedure in place?

Chairs Yes No

Are chairs in good condition?

Are chairs properly adjusted?

Do chairs provide adequate back support?

Computers Yes No

Are display screens free of dust?

Are display screens bright enough with sufficient contrast?

Are display screens positioned at a comfortable viewing level?

Are the mouse and keyboard on the same level?

Does the angle of the keyboard allow workers to work with


straight wrists?

www.decoda.ca 25
Fire Safety and Security Yes No

Are fire extinguishers clearly marked?

Are fire extinguishers properly installed on walls?

Have fire extinguishers been inspected within the last year?

Are workers trained to use fire extinguishers?

Are flammable liquids properly stored?

Will space heaters shut off automatically when tipped over?

Are emergency phone numbers close to phones?

Are smoke, fire, and burglar alarms in place?

Entrances and Exits Yes No

Is there safe access for workers and customers?

Are emergency exits clear of materials or equipment?

Are emergency exit signs working?

Are emergency lighting units provided?

Are emergency lighting units working?

First Aid Yes No

Is the first aid kit accessible and clearly labeled?

Is the first aid kit adequate and complete?

Is the first aid kit clean and dry?

Are emergency numbers displayed?

Are accident report forms readily available?

26 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Garbage Yes No

Are bins located at suitable points?

Are bins emptied regularly?

Hazardous Materials Yes No

Are Material Safety Data Sheets provided for all hazardous


materials?

Are containers clearly labelled?

Are hazardous materials properly stored?

Are hazardous materials disposed of properly?

Environment Yes No

Is the air quality good?

Are workers protected from cool drafts or excessive heat?

Are workers protected from excessive or irritating noise?

Parking Yes No

Are parking spots and walkways appropriately lighted?

Are parking spots safe? (names should not be painted on spots)

Are workers encouraged to use a buddy or escort?

Is a speed limit posted in the parking lot?

www.decoda.ca 27
Violence in the Workplace Yes No

Have hazards for employees who work alone been identified,


eliminated and controlled?

Is there a check-in procedure for staff who work alone or in


isolation?

Have workers been trained in check-in procedures?

Are there procedures for workers who work at night and handle
money?

General Worker Questions Yes No

Do workers know where to go and who to call for first aid


assistance?

Do workers know where to find MSDS sheets for chemical


products?

Do workers know where to find personal protective equipment (for


example, disposable gloves, eye protection)?

Do workers know how to use personal protective equipment?

28 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Hazard Ratings
Pre-reading

What did you find during your site inspection? Were there any hazards you think
should be fixed immediately?

Reading

Hazard ratings are used to classify hazards seen during an inspection. They help
employers decide which hazards should be fixed, or managed, first.

Often, the A, B, C rating method is used. A hazards should be fixed immediately,


B hazards should be fixed as soon as possible, and C hazards should be fixed
without delay.

HOW THE ABC RATING SYSTEM WORKS

A Hazards

A hazards have the potential to cause loss of life, loss of body parts, and/or extensive
loss of structures, equipment or material. A hazards should be fixed immediately.

www.decoda.ca 29
Examples of A hazards:
• A window washer is working on the third floor level without any fall
protection. He is hanging on with one hand and leaning out to work.
• Workers are in a two metre deep ditch with vertical sides and no shoring,
sloping or other means of protection.
• A kitchen helper is pouring water on a grease fire.
B Hazards

B hazards have the potential to cause serious injury, illness or property damage.
B hazards are urgent and require attention as soon as possible.

Examples of B hazards:
• Forklift trucks are coming around a blind corner into a loading area
without stopping.
• Oil is spilled on a restaurant kitchen floor where servers pick up orders.
• Workers are smoking in a flammable storage area.
C Hazards

C hazards have the potential to cause non-disabling injury or non-disruptive property


damage. C hazards should be fixed without delay, but they are not emergencies.

Examples of C Hazards:
• A worker is using a hammer with
a loose head on a daily basis for
odd jobs.
• A worker is using a heavy file
without a file handle.
• An eyewash station’s containers
have not been refilled.

30 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Activities

Rate the following hazards. Use the reading to help you decide whether the hazard is
an A, B, or C hazard.

Hazard Hazard Rating –


A, B, or C

a. The tread at the bottom of the office stairs is broken.

b. A barrier guard is missing on a large table saw.

c. A carpenter is handling rough lumber without gloves.

d. A slippery oil condition exists in the main aisle-way.

e. A maintenance worker is servicing a large sump pump


in an unventilated deep pit, with the gasoline motor
running.

f. A forklift is being driven with the load held high.

g. A strong smell is coming from the chemical storeroom,


but no spill can be found.

INSPECTION REPORT FORMS

Inspection report forms provide a place to record information about hazard(s).


This information includes:

• The hazard
• The recommended action to fix the hazard
• The hazard rating (A, B, or C)
• Who is responsible for fixing the hazard
• A suggested completion date
• The date the hazard is fixed
• Who did the inspection
• The location and date of the inspection

www.decoda.ca 31
32
Item Found Recommended Hazard Assigned Date to be Completion
Action Class Responsibility Completed Date
By

1.

2.

3.

4.

5.

6.

7.

8.

Inspection Completed by: Inspection Location: Inspection Date:

HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


COMMON WORDS FOR DESCRIBING SUBSTANDARD CONDITIONS

Bent Leaking Slippery

Broken Littered Spilled

Corroded Loose Splintery

Cracked Missing Stalled

Decomposed Mutilated Stinking

Dull Noisy Unstable

Excessive Overheating Vibrating

Frayed Protruding Worn

Kinked Sharp

What other words could you use to describe workplace hazards?

Preparing to pour concrete

www.decoda.ca 33
Managing Hazards
Pre-reading

What kinds of things do you think about when you are going to manage a hazard at
home or at work?

Reading

Once hazards have been identified they need to be fixed, or managed. The best
ways to manage hazards are:

• Get rid of hazards


• Build something around hazards
• Change the workplace to reduce the hazard
• Change the way work is done
• Wear personal protective equipment (PPE) to reduce exposure to hazards
The best way to manage a hazard is to get rid of the hazard. The worst option is to
wear personal protective equipment.

Activity

Think about how you would manage the hazards you found in your site inspection.
Complete the “Inspection Report Form” on page 32. Be sure to include:

• The recommended actions


• Who is responsible
• When the hazard should be fixed

34 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Job Hazard Analysis
Pre-reading

Have you ever had an injury at work that could have been prevented? What could
have been done to manage the workplace hazard that caused the injury?

Reading

Another way of looking for hazards at work is to do a job hazard analysis. For
example, if a worker is complaining of a sore shoulder you can watch him work to see
how he is doing his job. Hopefully, you will be able to analyze what is causing his
shoulder pain.

The steps to do a job hazard analysis are:

1. Watch someone do a job

2. List all the tasks they do (break down each basic step of the job)

3. Think of potential hazards for each task

4. Create ideas for the best ways to manage the hazards

www.decoda.ca 35
Activity

Complete the job hazard analysis form below after you watch someone
demonstrate doing his or her job. Or, watch someone actually doing his or her job.

You can look at the sample job hazard analysis on the next page to help you
complete your analysis!

JOB HAZARD ANALYSIS FORM

Job Title:

Task:

Date:

Step Hazard New Procedure

36 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


JOB HAZARD ANALYSIS FORM

Job Title: Kitchen Worker

Task: Drain the oil from the deep fryer

Date: June 26, 2014

Step Hazard New Procedure

1. Fit the hose to the • The oil is hot – it • Allow the oil to cool
drain spout on the could seriously burn down before draining it.
deep fryer and someone. • Wear personal
drain the oil into a • Hot oil could splash. protective equipment:
container. goggles, a face shield,
rubber gloves, rubber
apron, and closed-toe
shoes.
• Use only a dry
container.

2. Take the container • Oil could spill out of • Use only a container
of oil outside to the the container. with a metal lid fitted
oil drum. • The worker could slip with clasps so the lid
on a wet surface or can be secured shut.
bump into someone. • Make sure the walkway
• The container is is clear and hazard free.
heavy. • Use a cart.

3. Pour the oil into the • Oil could splash on • Wear personal
drum. the worker. protective equipment.
• The container is • Use only a special
heavy and hard to container that has a
pour. handle fitted at the
bottom of the container
to help with pouring.
• Ask for help.

www.decoda.ca 37
Reports and Recommendations
Pre-reading

Have you ever seen an inspection or job hazard report? Do you have a notice board
at work where safety information can be shared?

Reading

Once an inspection or job hazard analysis is complete, it is important to complete a


report about your findings. This report should be posted for workers to see.

Sometimes it is necessary to make a formal recommendation to the employer when a


hazard is found. This is often the case if fixing the hazard costs money.

38 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


RECOMMENDATION GUIDELINES

1. Describe the health and safety issue

• Describe the issue. Clearly outline the WHAT, WHY, WHO, WHERE, and
WHEN.
• Give enough information so the employer does not need to ask for more
details or background to make a decision.
• Refer to any accident, incident or other occurrence related to the issue.
2. Describe the recommendation

• Make sure the recommendation is about workplace health and safety.


• Include the reasons.
• Suggest a timeframe.
3. Clarify complex issues

• For more complex issues, the employer will likely need details and
background information to make a decision. It is helpful to provide answers
to the following questions:
— Are there specific legislation or standards that apply in the Workers
Compensation Act or the Regulation?
— What other options are there? (describe each)
— How well will the recommended options fix the problem or address the issue?
— How long will it take to complete, implement, or see results?
— How much will it cost?
— Who will be affected (which employees)?
— Why was this option recommended?

www.decoda.ca 39
• Often complex issues will involve more than one step. For example:
— Conducting a risk assessment of affected workers
— Purchasing equipment or supplies to address the identified risks
— Developing safe work procedures to reduce or eliminate the hazard
— Providing education and training to affected workers

• It may be helpful for the Committee to complete a separate recommendation


form for each step so all relevant information can be included.
4. Send to the person who can take action

• Date the recommendation and send it to the manager or supervisor who has
the authority to follow up on it.
5. Send from the co-chairs

• Have both Co-Chairs sign the recommendation.


6. Copy the appropriate manager

• Forward a copy of the recommendation to higher levels of management.


(Chief Executive Officer, upper management, safety coordinator, etc.)
7. Request an employer response

• Include a reminder for a written response within 21 calendar days. This is a


requirement in the Occupational Health and Safety Regulation.

Activity

Write a letter to an employer about one of the hazards you found during your site
inspection. Describe the hazard and the actions you recommend to fix, or manage,
the hazard. Be clear and concise!

Use the business letter template on the following page to help you get started.

40 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


BUSINESS LETTER TEMPLATE

Your street address


Your town or city, BC
Your postal code

Month day, year

Person’s name
Business/organization name
Business/organization address
Town or City, BC
Postal code

Dear ________:
Use the first paragraph to explain why you are writing. It should be two to four
sentences long.
The second paragraph can include more information about why you are writing. Three
to five sentences is a good length for a second paragraph.
In the concluding paragraph you should summarize your earlier statements. You can
provide contact information and thank the person for his or her time. Two to three
sentences is a good length for a concluding paragraph.

Sincerely,
Sign your name here
Your name

www.decoda.ca 41
Module 3: Workplace First Aid

Introduction
Pre-reading

Have you ever visited First Aid at work? If so, why did you go?

Reading

Employers must assess the first aid needs in the workplace. Then they must provide
first aid. First aid attendants must be at least 16 years old and have a valid first aid
certificate. The certificate must meet the level of first aid required by WorkSafeBC for
that workplace.

Employers must provide and maintain first aid supplies so workers can be treated if
they are hurt at work. They must also provide a way to transport injured workers for
medical treatment. First aid equipment, supplies and facilities must be kept clean, dry
and ready for use.

Employers must keep a record of all injuries and exposures to contaminants. These
records are confidential and must be kept for at least 3 years. Workers may access or
give access to their own first aid records.

42 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Activity

Answer the following questions after you have done the reading. Try to answer
without looking. Then go back and find any answers you missed!

1. How old does a person need to be to become a first aid attendant?

2. Should first aid records be kept confidential?

3. Can workers see their own first aid records?

4. Should the employer pay for the worker to be transported to medical care
if it is required?

5. Who should make sure first aid equipment is clean, dry and ready for use?

Transporting a worker for medical care

www.decoda.ca 43
Visits to First Aid
Pre-reading

Why is it important to visit First Aid if you are hurt at work?

Reading

WorkSafeBC helps workers who have a work related injury or disease. To get that
help you must report your injury to your employer – even if it is small. A small cut may
just need a bandage. But if it becomes infected it is hard to prove you got the cut at
work if you didn’t go to First Aid when it happened.

If your jobsite doesn’t have a first aid attendant tell your employer about your injury.
Early treatment can prevent further injury. Early reporting can help make a successful
WorkSafeBC claim - if one is necessary.

Visiting First Aid

44 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Vocabulary

The list below contains common first aid vocabulary. Can you think of any other
words or phrases to add to the list?

Allergic Hospital
Allergy Inhale
Ambulance Injection
Bandage Insulin
Bleeding Medicine
Breathe Pounding headache
Broken Pressure
Bruise Pulled muscle
Cast Pulse
Cut Rash
Diabetes Scrape
Disinfectant Sling
Dislocated Sprain
Doctor Strain
Exhale Stroke
Fracture Tensor bandage
Heart attack Vomit
Hold your breath Walk in clinic

www.decoda.ca 45
Activities

FIRST AID DIALOGUES

Work with a partner and role play one of the following dialogues. One partner should
be the first aid attendant (FA). The other partner should be the worker (W).

Cut Finger

FA: Oh dear, what happened?

W: I cut my finger on the saw blade.

FA: Let’s take a look. I’m going to clean it with some saline, so it might
sting a little.

W: My whole finger is throbbing.

FA: I’m not surprised. It’s a nasty cut you have there. Luckily it’s not on a joint,
and it’s not deep enough to require stitches.

W: That’s good.

FA: I’m going to put a bandage on it. Then, I want you to look out for any signs
of infection. These might include continued throbbing or red streaks going
along the finger away from the cut.

W: OK.

FA: Before you go, could you please sign this first aid form.

W: OK. Thanks for your help.

46 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Pain in Wrist
W: Hello.
FA: Hello, what can I do for you?
W: I have a pain in my wrist.
FA: When did the pain begin?
W: About a week ago, but it’s starting to get worse.
FA: Does the pain go up your arm and into your elbow or shoulder at all?
W: A little bit, yes. But most of the pain is in my wrist.
FA: Does it hurt when I touch it?
W: Yes.
FA: Are you able to move your wrist around like this?
W: Yes, I can.
FA: I see that you have a little bit of swelling, so I’m going to give you an ice
pack. Put it on for your wrist for 10 minutes and then take it off for
10 minutes. It should help reduce the swelling. I‘ll recommend that your
supervisor put you on light duty for the rest of the afternoon, and perhaps
tomorrow, depending on how you are doing. In the meantime, I would
like you to continue with the ice pack this evening. Please call your
doctor or physiotherapist to start getting treatment on this wrist before it
gets any worse!
W: OK.
FA: I’m putting a tensor bandage on your wrist to immobilize it. Let me know if
it‘s too tight.
W: No, it feels fine.
FA: Please come back and see me tomorrow afternoon, so we can see how
you’re doing. Remember, it’s important that you phone your doctor. I’m
just filling out the first aid form, and then I’ll need you to sign it.
W: Thanks!

www.decoda.ca 47
Now, exchange roles with your partner and role play one of the scenarios below.
Make up the details of the injury. If you’re not sure what to say, go back and look at
the first aid vocabulary on page 45. Be creative!

1. You tripped going down stairs and hurt your ankle.

2. You got some window cleaner in your eye when you were spraying windows.

3. You hurt your back reaching for something.

4. You cut yourself on a sharp edge.

WorkSafeBC Claims
Pre-reading

When do you think you should start a claim with WorkSafeBC? Have you or someone
you know ever had a WorkSafeBC claim? If yes, what happened?

48 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Reading

There are two ways to report a work related injury or disease to WorkSafeBC:

1. Call Teleclaim

Call WorkSafeBC’s Teleclaim if you have missed work as a result of your


injury. The claims representative you talk to will give you a user ID and
password. You can use this to go online later to check your claim.

WorkSafeBC has translators for many languages. If English isn’t your first
language you can simply say “Punjabi”, or any other language, and within
minutes you can speak to someone in your own language!

The number is 1-888-WORKERS (1-888-967-5377).

2. Submit your form online

Submit your form online to WorkSafeBC if you have missed work as a result
of your injury and you already have a user ID and password. You can log on
later to check your claim.

The WorkSafeBC website is www.worksafebc.com.

When you report an injury to WorkSafeBC you will be asked to describe what
happened when you were hurt. You will be asked about any wages you’ve lost due
to missed work. You will also be asked about health care providers you’ve visited
because of your injury.

Report all injuries to your employer as soon as you can. If you have not missed work
as a result of your injury you may not need to report to WorkSafeBC.

www.decoda.ca 49
Review
FIRST AID WORD SEARCH

r n h o s p i t a l i n g b
a u e i b r o k e n t a i r
m c a b l e e d i n g t h u
r u u m l s t r a i n a h i
c t s a b s n y s a b p s s
c h h c e u g e t i r l c e
c n d r l r l c b n e r r c
i p l o e e e a a j a u a g
i e u l c f e e n e t c p a
c r l l n t b p d c h e e s
i a d i s l o c a t e d a l
a d s i b e e r g i a e j i
u i a t e l f c e o i e i n
d e b m e d i c i n e e n g

ambulance disinfectant muscle


allergy dislocated medicine
bleeding doctor pulse
bandage fracture pressure
broken hospital scrape
bruise inhale sling
cut injection strain

50 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Module 4: Ergonomics

Introduction
Pre-reading

Have you ever heard the word “ergonomics”? What do you think ergonomics is?

Reading

Ergonomics is the study of people and


their working conditions. Ergonomics
is used in the workplace to make sure
workplaces are designed to be safe and
comfortable.

In other words, ergonomics is about


“fitting jobs to people” … not fitting
people to jobs.

www.decoda.ca 51
Activity

In a short paragraph describe what you, or your employer, have done to make your
job fit you. If you aren’t working, think about something you have done at home to
make a task more comfortable.

Case Study

An office worker sits at a computer all day. She uses a chair that is too
low for her. The chair cannot be adjusted. As a result, her wrists are very
uncomfortable when she is typing on the keyboard. They are bent in an
awkward position. It is obvious she needs a new adjustable chair or she may
be at risk for an ergonomic injury.

Can you think of any reasons why an employer may not want to buy the office worker
a new chair?

1.

2.

3.

52 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Can you think of any reasons why the employer should buy the office worker a new
chair?

1.

2.

3.

Musculoskeletal Injuries
Pre-reading

Have you ever had an overuse or repetitive strain injury? If yes, what caused it?

www.decoda.ca 53
Reading

Some of the tasks we do at work can strain our bodies. These tasks include lifting,
reaching, and repeating the same movement. At times, these tasks can injure
muscles, joints, tendons and other parts of our bodies. This type of injury is called a
musculoskeletal injury or MSI.

MSI is a common type of workplace injury in BC. MSI claims linked to overuse
and repetitive motion account for about one-third of WorkSafeBC claims. In some
industries this number is much higher.

It is important to report an MSI at its early stage so it doesn’t get any worse. Your
employer may be able to adjust your workstation to help prevent further injury.

It is also important to report an MSI right away so it is clear the MSI was caused at
work. It is a good idea to keep a diary and record your doctor visits, how much pain
you are in each day and what activities make the pain worse. This can help make a
successful claim if your MSI gets worse and you need time off from work.

Activities

SIGNS AND SYMPTOMS

A sign of an injury is something that can be observed or seen. A symptom of an injury


can be felt, but not observed.

Which of the words below is a sign and which is a symptom? List below.

Swelling Numbness Loss of strength


Pain Tingling Redness

Signs Symptoms

1. 1.

2. 2.

3. 3.

54 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


COMMON MUSCULOSKELETAL INJURIES

Carpal tunnel syndrome occurs


when the median nerve is pressed or
squeezed at the wrist. The median
nerve runs from the forearm into
the palm of the hand. Symptoms of
carpal tunnel syndrome include pain,
weakness, or numbness in the hand
and wrist.

Bursitis occurs when the bursa


becomes inflamed. Bursae are the
small fluid-filled pads that act as
cushions among your bones and the
tendons and muscles near your joints.
The most common places for bursitis
are the shoulder, elbow and hip.

www.decoda.ca 55
DISCOMFORT SURVEY

Imagine the drawing below is a drawing of your body. Now think about your aches and
pains. Put an X on all the places on the drawing where you feel aches, pain or strain.

Are there tasks you are doing at work or at home that are causing your aches and
pains? What are they? Why are they causing MSIs? Is there anything you or your
employer could do to remove the risk?

56 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Each of the sentences below contains important information for you to remember
about MSIs. Choose the best word to complete each sentence. Use a dictionary if
you’re not sure of the word’s meaning.

modifications enduring assessment interfere

1. Pain and discomfort should not with your daily functioning.

2. Never force yourself to work while physical discomfort.

3. can be made to your job to reduce strain and prevent injury.

4. Your employer can follow reported MSI trends and plan to do a risk
to find out what is causing MSIs.

Digging can cause overuse injuries

www.decoda.ca 57
Workplace Ergonomics Programs
Pre-reading

Does your workplace have an ergonomics program? Do you think workplace


ergonomics programs are necessary? Why or why not?

Reading
The Occupational Health and Safety Regulation (the Regulation) says employers
must identify risks for MSI in the workplace. Employers must then make sure that
risks to workers are assessed. When assessing risks employers must consider:

• The physical demands of the work


• The layout and condition of the workplace or workstation
• The characteristics of objects handled
• The environmental conditions, including cold temperature
• How the work is organized
Once the risk of MSI has been assessed the employer must eliminate, or minimize,
the risk. Employers must educate workers who may be exposed to a risk of MSI
about the early signs and symptoms and potential health risks of the MSI. Employers
must also train workers to use measures to control the risk of MSI.

Once measures are in place, employers must evaluate how well they are working
and review them yearly. Employers must also consult with the Joint Health and Safety
Committee or the worker health and safety representative when required by the
Regulation.

Occupational Health and Safety Regulation: Part 4 General Conditions - Ergonomics


(MSI) Requirements

58 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Vocabulary

Use each of the words below in a complete sentence. Use a dictionary if you’re not
sure of the word’s meaning.

1. Assessed

2. Demands

3. Characteristics

4. Conditions

5. Eliminate

6. Exposed

7. Evaluate

www.decoda.ca 59
Activities

ASSESSMENT

Once a hazard is identified, it needs to be assessed to figure out how serious the risk is.
It is important to look at how hard a task is, how long it takes, and how often it is done.

Can you think of any other things to consider when assessing hazards? Think about
your own job. What kinds of things put you at risk for a MSI?

What kinds of hazards put the two workers in the pictures below at risk for a MSI?

60 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


CONTROL MEASURES

Once a hazard has been assessed, control measures are recommended to address
the hazards. The goal is to reduce the risk of the hazard. Control measures must
be arrived at through consultation with workers and the Joint Health and Safety
Committee.

There are five ways to control hazards:

1. Eliminate the hazard.

2. Substitute a safer product, equipment or process.

3. Modify the product, equipment, or process.

4. Provide policies, procedures, education, and supervision.

5. Protect workers from the hazard with personal protective equipment (PPE).

The preferred way to control a hazard is to eliminate it. The least preferred way is to
use PPE.

Once controls are in place they should be evaluated within a year to make sure they
are working.

Using personal protective equipment

www.decoda.ca 61
Review
ERGONOMICS CROSSWORD
1
2
3 4

5
6 7

8
9
10
11
12
13 14

15

ACROSS DOWN
1. measure success or failure 1. study of people and their working
3. something you can observe conditions
4. use something else 2. the feeling of not being comfortable
5. physical harm or damage 6. use too much
7. keep safe 14. danger
8. get rid of
9. change
10. a job at work
11. something you can feel
12. make available
13. have power over
15. the place you work

62 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Module 5: Workplace Violence

Introduction
Pre-reading

What is workplace violence? What kinds of things do you picture when you think
about workplace violence?

Reading

Workplace violence is an unfortunate reality. Workers can be put at risk by people


they come in contact with at work. They can also be put at risk by people they
work with.
The Occupational Health and Safety Regulation (the Regulation) defines violence in
the workplace and improper activity or behaviour:

• Violence in the workplace happens when a worker is put at risk by


someone other than a co-worker. This includes threats or behaviours that
make a worker believe he or she is at risk.
• Improper activity or behaviour happens when a co-worker does
something that puts a worker at risk. This includes threats or behaviours that
make a worker believe he or she is at risk.

www.decoda.ca 63
Improper activity or behaviour includes horseplay, practical jokes, and unnecessary
running or jumping. Workers must not engage in improper activity or behaviour at
work. It could put them or other workers at risk. Improper activity or behaviour must
be reported to a supervisor or employer right away.

Occupational Health and Safety Regulation: Part 4 – Violence in the Workplace: 4.27,
Workplace Conduct: 4.24 – 4.26

Vocabulary

Some of the words in the reading are made from two smaller words. These are called
compound words.

Some of the words have an extra word part added that changes the meaning of the
word. Word parts that are added to the beginning of words are called prefixes.

Sort the words below into compound words and words with a prefix. When you write
the words, break them into their word parts. For example: afternoon - after/noon.

Unfortunate Workplace Improper

Horseplay Unnecessary Someone

Compound Words Words with a prefix

64 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Can you think of any other compound words and words that start with a prefix? List
them below.

Write three sentences. Use one of your words or one of the words from the list in
each sentence.

1.

2.

3.

Bullying at work

www.decoda.ca 65
Violence at Work
Reading

Most people think of violence as a physical assault. But all of the words above
describe violent acts that can happen at work – or at work related events.

Some jobs are more at risk for workplace violence than others. These include:

• Health care workers


• Corrections officers
• Social service workers
• Teachers
• Housing inspectors
• Public works employees
• Retail workers
The location of a workplace can also increase the risk of violence. For example, a
workplace near a bar or a bank could pose a higher risk. The risk may also increase
for people who work alone or in isolated areas.

66 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


WORKING ALONE OR IN ISOLATION

There are three requirements for working alone or in isolation in BC:

1. Before asking a worker to work alone or in isolation, employers must:

• Identify hazards
• Manage or get rid of hazards
• Develop a plan to check on the worker
2. Before asking a worker to work alone or in isolation in late night retail premises,
employers must:

• Develop written procedures for handling money


• Train workers in these procedures
• Make sure the worker is separated from the public by a locked door or
barrier, have two people working, or implement a violence prevention
program
3. Employers must have a prepay system for all motor vehicle fuel sold in gas
stations and other refueling outlets.

Working alone

www.decoda.ca 67
Activities

HAZARD MAP

Draw a map of your workplace on the next page. If you aren’t currently working, draw
a map of a past workplace or work with a partner on his or her map.

Think about the places where violence could be a hazard. Mark these places on your
map with sticky dots or coloured markers.

68 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


HAZARD MAP

www.decoda.ca 69
Bullying and Harassment
Pre-reading

What is workplace bullying and harassment?

Reading

Workplace bullying and harassment hurts the person being bullied. It can also hurt
the workplace, co-workers, clients and customers.

People who are bullied and harassed may react differently. Reactions may include:

• Poor concentration • Substance abuse


• Poor work performance • Suicidal thoughts
• Anxiety • Illness
• Upset sleep

70 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


People who witness bullying and harassment may feel afraid or stressed. They may
think about quitting their job. Or they may join in the bad behaviour.

Bullying and harassment is bad for the workplace. Effects may include:

• Poor morale
• More sick days
• Staff leaving their jobs
• Tension among workers
• Unhappy clients or customers

The table below shows what is and what isn’t bullying and harassment.

Bullying and harassment includes: Bullying and harassment does not


include:

• Yelling • Having differences of opinion


• Hazing • Offering work related feedback,
• Spreading rumours guidance or advice
• Calling names • Managing a worker’s performance
• Taking reasonable disciplinary
actions

Activity

Think about why anyone would bully or harass another person at work. Write a short
paragraph that describes why you think this happens and what you think are the best
ways to handle the problem.

www.decoda.ca 71
Bullying and harassment
are not tolerated
We are committed to creating a safe
and healthy workplace

WorkSafeBC anti-bullying poster

72 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Prevention
Pre-reading

What can you or your employer do if you feel at risk for violence at work?

Reading

There are three ways to help prevent workplace violence:

• Workplace design
• Administrative practices
• Work practices
Workplace design looks at workplace lay-out. It includes the use of signs, locks,
barriers, lighting and security.

Administrative practices are decisions about how a business is run. For example,
administrative practices can reduce the risks involved in handling cash.

Work practices include the things people do while they work. People can adopt
different work practices to reduce risk. Preparing a daily work plan, naming a contact
person or using a buddy system are examples of safe work practices.

www.decoda.ca 73
Activity

Go back and look at your hazard map on page 69. Think about some of the ways the
risks or hazards you’ve identified could be controlled.

List your ideas below:

1.

2.

3.

4.

5.

6.

74 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Resources
Module 1

1. Guidelines for Workers Compensation Act and OHS Regulation

http://www2.worksafebc.com/Publications/OHSRegulation/Guidelines.asp

2. Occupational Health and Safety Regulation, Part 3 Rights and Responsibilities


3.1 When program required
3.12 Procedure for refusal
3.13 No discriminatory action
3.23 Young or new worker orientation and training
http://www2.worksafebc.com/Publications/OHSRegulation/Part3.asp

3. Workers Compensation Act: Part 3 — Occupational Health and Safety


Division 3 — General Duties of Employers, Workers and Others
Division 4 — Joint Committees and Worker Representatives
Division 6 — Prohibition Against Discriminatory Action
http://www.bclaws.ca/Recon/document/ID/freeside/96492_00

Module 2

1. Controlling Exposure

http://www.worksafebc.com/publications/health_and_safety/by_topic/assets/
pdf/bk129.pdf

2. Occupational Health and Safety Regulation, Part 3 Rights and Responsibilities


3.5 General requirement
3.7 Special inspections
3.8 Participation of the committee or representative
http://www2.worksafebc.com/Publications/OHSRegulation/Part3.asp

3. Safety Inspections: WorkSafe BC

http://www.worksafebc.com/publications/health_and_safety/by_topic/assets/pdf/
safety_inspections.pdf

www.decoda.ca 75
4. “What’s Wrong With This Photo” Challenge:

http://www2.worksafebc.com/Publications/Multimedia/Photos.asp

5. Workers Compensation Act: Part 3 — Occupational Health and Safety


Division 4 — Joint Committees and Worker Representatives
Division 11 — Inspections, Investigations and Inquiries
http://www.bclaws.ca/Recon/document/ID/freeside/96492_00

6. Young Worker Exposure Prevention Series

http://www2.worksafebc.com/Topics/YoungWorker/ResourcesExposure
PreventionSeries.asp

Module 3

1. First Aid Record

http://www.worksafebc.com/forms/assets/PDF/55B23.pdf

2. First Aid Regulation & Guidelines

http://www2.worksafebc.com/topics/firstaid/RegulationAndGuidelines.asp

3. Workers Compensation Act: Part 3 — Occupational Health and Safety


Division 10 — Accident Reporting and Investigation
http://www.bclaws.ca/Recon/document/ID/freeside/96492_00

4. Worker’s Incident and Injury Report Form 6

http://www.worksafebc.com/claims/report_injury/worker_incident_injury_report/
default.asp

5. Worker’s Report of Injury or Occupational Disease to Employer

http://www.worksafebc.com/forms/assets/PDF/6a.pdf

76 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK


Module 4

1. Ergonomics

http://www2.worksafebc.com/Topics/Ergonomics/Home.asp

2. Ergonomics and MSI prevention Resources

http://www.worksafebc.com/publications/health_and_safety/by_topic/
ergonomics/default.asp

3. “Lifting in the Workplace” discussion guide

http://www2.worksafebc.com/PDFs/General/Lifting-in-the-Workplace-Video
Guide.pdf

4. “Lifting in the Workplace” video

http://www2.worksafebc.com/Publications/Multimedia/Videos.asp?ReportID=36871

5. Occupational Health and Safety Regulation: Part 4 Ergonomics (MSI) Requirements

http://www2.worksafebc.com/Publications/OHSRegulation/Part4.asp

6. Understanding the Risks of Musculoskeletal Injury (MSI)

http://www.worksafebc.com/publications/health_and_safety/by_topic/assets/
pdf/msi_workers.pdf

7. Worksheet A: MSI Risk Factor Identification

http://www2.worksafebc.com/pdfs/ergonomics/MSI_worksheet_A_fillable.pdf

8. Worksheet B: MSI Risk Factor Assessment

http://www2.worksafebc.com/pdfs/ergonomics/MSI_worksheet_B_fillable.pdf

www.decoda.ca 77
Module 5

1. BC Occupational Health and Safety Regulation: Part 4 General Conditions -


Violence in the Workplace: 4.27 – 4.31

http://www2.worksafebc.com/Publications/OHSRegulation/Part4.asp

2. Bullying and Harassment

http://www2.worksafebc.com/Topics/BullyingAndHarassment/home.asp

3. Bullying and Harassment Prevention Toolkit

http://www2.worksafebc.com/Topics/BullyingAndHarassment/Resources.
asp?reportID=37260

4. Canadian Centre for Occupational Health and Safety: Violence in the Workplace

http://www.ccohs.ca/oshanswers/psychosocial/violence.html

5. Violence Prevention

http://www2.worksafebc.com/Topics/Violence/Home.asp

Additional tools and handouts can be obtained from the BCFED Health & Safety
Centre at www.healthandsafetybc.ca or by calling 604-430-1421.

These tools include:


Alive After 5 – Young & New Worker Awareness Program
Health & Safety Committee Resource Book
G-D6-152 Worker complaints of discriminatory action and failure to pay
wages complaints
Health & Safety information poster and wallet cards

78 HEALTH AND SAFETY AT WORK PARTICIPANT WORKBOOK

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